/srv/irclogs.ubuntu.com/2010/06/06/#ubuntu-bugs.txt

hggdhchelz: no problem we still welcome your help :-)00:27
chelzyeah i'm trying to keep up with the bugs i've posted on. i only started yesterday but i clicked the subscribe stuff.00:28
chelzit is hard to try to keep interest for a bug if it's no long affecting me though, heh00:28
penguin42yeh, Iv'e got a few that take some effort to reproduce these days even if they were an everyday occurence at the time I reported them00:32
penguin42yeuch I wonder where that's coming from - chromium trying to access usr/share/fonts - not /usr/share/fonts00:40
hggdhwell, there are many other bugs to be looked at, anyway01:27
marti1125hello :D02:12
chelzyeah. lots of bugs, not much time02:13
marti1125i am new :D02:15
=== andreas__ is now known as anoteng
drew212damnit, i need a notepad in launchpad, i have a few bugs i'm working on but i want to add some personal upstream bug links to it for reference...07:53
micahgdrew212: there are a few postit programs for your desktop07:54
drew212i know...07:54
drew212but i want it in launchpad so i can see it when i'm looking at the bug...07:54
micahgdrew212: there's probably a FF addon for that07:54
drew212because this bug bug 590285 may be related to adobe FF-241107:55
ubot2Launchpad bug 590285 in firefox (Ubuntu) "Firefox closes all opened windows when moving mouse (affects: 1) (heat: 6)" [Undecided,Incomplete] https://launchpad.net/bugs/59028507:55
micahgdrew212: please don't tell people to install flash 10.107:56
drew212=(, thats what the upstreams are saying...07:56
drew212https://bugs.adobe.com/jira/browse/FP-241107:56
micahgdrew212: sure, but it makes our job harder, that's what upstreams usually do07:56
micahg*usually as in try the latest trunk build :)07:57
drew212lol07:57
drew212how does it make our job harder?07:57
drew212if its a flash issue and it's fixed in their new release shouldn't it be installed?07:57
micahgdrew212: manually installed files make debugging later harder07:57
drew212oh07:58
drew212well my system is a debugging nightmare =D07:58
micahgdrew212: as in, when we update, we have to go get people to uninstall the manual stuff07:58
drew212i compile practically everything from source, i thought it was better that way07:58
micahgdrew212: after 10.1 is packaged, we can make a PPA for people to test from07:58
micahgdrew212: not from a triage perspective :)07:58
drew212:-X, sorry07:59
micahgdrew212: as for that bug, the best thing probably would have been to ask for an apport crash report07:59
micahgdrew212: we learn from experience :)07:59
drew212i know, but i cant get a damn thing right =D07:59
drew212its like spray and pray...07:59
drew212maybe i'll hit something soon08:00
micahgthat upstream bug is hit or miss anyways08:00
micahgI have 32 bit flash running fine, we don't package 64 bit anyways08:00
drew212im pretty sure i'm running 64, how do i check?08:00
micahgabout:plugins08:00
drew212about=.Plugins minus the period?08:01
micahgdrew212: just copy and paste :)08:01
atrusthere still isn't a 64-bit release that's non-"alpha", and there still isn't a 64-bit version of 10.1 afaik.08:01
micahgatrus: correct08:02
drew212micahg: it says command not found =X08:02
micahgatrus: last press release I saw said sometime after the 10.1 release08:02
atrusi've been using gnash more recently. it's slow, but at least it doesn't crash, or take 100% cpu with npwrapper.08:02
micahgdrew212: about : plugins w/out spaces08:02
drew212micahg: in terminal? cuz its not working08:02
micahgdrew212: no, in firefox08:03
drew212rotfl08:03
micahgdrew212: did you install a .deb?08:03
drew212i dont remember08:03
drew212i have shockwave flash, but nothing else...08:04
micahgdrew212: dpkg -l | grep flash08:04
drew212should i paste the output?08:04
micahgdrew212: pastebin08:04
drew212http://paste.ubuntu.com/445469/08:05
micahgdrew212: that's the 32 bit version08:05
drew212hmm...08:05
drew212i swore i installed the 64 bit back when i intsalled 9.04 64 bit08:06
micahgdrew212: package is 64 bit, but flash isn't08:06
micahgdrew212: you can check about:plugins08:06
drew212i did, there is nothing about adobe flash player in here...08:06
micahgdrew212: try a CTRL + F for flash08:07
drew212has shockwave flash two times08:07
drew212thats it08:07
micahgdrew212: shockwave flash is it08:08
drew212shockwave is adobe?08:08
micahgdrew212: yes08:08
micahgdrew212: they bought it :)08:08
drew212oh, lol08:08
drew212micahg: it doesnt say much =P08:09
micahgdrew212: it gives you path/to/file :)08:10
drew212lol, it does?08:10
micahgdrew212: what version of FF?08:10
drew2123.6.308:11
micahgshould give you /path/to/file :)08:11
micahgoh wait, I guess it doesn't :)08:11
drew212micahg: i was going to say, it only has the file name08:11
micahgdrew212: I'm thinking of the apport hook :)08:12
drew212<--boggle08:12
micahgwe1rd22?08:12
drew212micahg: i still have tons to learn :-X08:13
micahgdrew212: almost as much as I had to learn when I started doing this last year :)08:13
drew212micahg: i know what apport is but i don't know what the hook is08:13
micahgdrew212: it attaches the plugins file to the bugs that are reported w/apport08:14
drew212ok08:14
micahgdrew212: http://bazaar.launchpad.net/~mozillateam/firefox/firefox-3.6.head/annotate/head:/debian/apport/firefox.py if you're interested08:14
drew212the file already exhists...08:16
drew212hmm...08:16
micahgdrew212: ?08:16
drew212i tried dropping the file into the folder but it already exhists...08:16
micahgdrew212: yeah, you have a copy on your system08:17
drew212replace?08:17
micahgdrew212: no, I was just showing you the contents08:17
drew212oh, lol08:17
drew212i thought it was a patch =P08:20
micahgdrew212: no, that's the file in our branch :)08:20
drew212micahg: figured that out08:20
drew212micahg: don't you live in the chicago area?08:21
micahgdrew212: yes, why?08:21
drew212micahg: i'm about 2 hours west of chicago, we need to get together and you need to upload everything you know to me08:21
drew212lol08:21
micahgheh08:21
micahgdrew212: maybe you can come to one of our loco events :)08:22
drew212micahg: when is the next one?08:22
drew212<-- should probably look for himself on the wiki08:22
micahgdrew212: idk, feel free to join us in #ubuntu-chicago08:22
micahgdrew212: can you change to request on bug 590285 to be create a one time apport crash?08:32
ubot2Launchpad bug 590285 in firefox (Ubuntu) "Firefox closes all opened windows when moving mouse (affects: 1) (heat: 6)" [Undecided,Incomplete] https://launchpad.net/bugs/59028508:32
drew212sure08:32
drew212should i tell them to use the apport-collect <bug #>?08:34
micahgdrew212: no, let me see if we have a response for this08:35
drew212ok08:35
drew212i didn't find one...08:36
micahgdrew212: there's this, but I don't like it: https://wiki.ubuntu.com/Bugs/Responses#Missing%20a%20crash%20report%20or%20having%20a%20.crash%20attachment08:36
drew212should i close the report then?08:37
drew212didn't he report the bug with apport?08:37
micahgdrew212: yes, but there are apport bug reports and then there are apport crash reports08:38
micahgdrew212: we need a crash reprot08:39
micahg*report08:39
* micahg should fix the wiki, maybe tomorrow08:39
micahgdrew212: I'll pastebin what I use08:39
micahgdrew212: http://pastebin.ubuntu.com/445479/08:40
drew212ok08:40
micahgdrew212: that way apport isn't permanently enabled08:40
* micahg is very behind on bugs08:41
drew212micahg: i'm tryin to help =)08:41
micahgdrew212: I appreciate it :)08:41
drew212seems like i'm creating more work than i'm worth tho :-/08:41
micahgdrew212: nah, you're fine08:41
drew212micahg: well i'm off to bed, i'll triage some more tomorrow08:42
micahgdrew212: also, our (Mozilla team) wiki docs are pretty outdated, I have on the list for this cycle to revamp08:42
micahgdrew212: k, night08:42
vishmicahg: you are currently mentoring drew212 , right? need to update the mentors wiki..08:56
* vish needs to update08:56
micahgvish: sort of08:56
vish hmm , the borderline , heh ;p08:57
micahgvish: WRT Firefox bugs08:57
vishmicahg: yeah , it was one of his interests [other is kernel] > https://wiki.ubuntu.com/drew21208:58
micahgvish: ah09:01
vishhmm , we probably need to sort out how we mentor such students , /dual/ interests , maybe one mentor for a month and then a kernel mentor for the rest , and so on09:01
micahgvish: well, could be both at the same time, mentor WRT bug control should be more general, whereas mentor WRT teams can be more specific09:03
micahgvish: i.e., person working on FF bug pings me, person working on kernel bug pings kernel person09:03
vishmicahg: yeah , but if for ex: the above mentee , he has dual interests , and he *probably* wont work on both kernel and FF bugs on the same day , assigning 2 mentors for one mentee , is difficult to keep a balance , also , if we assign too many mentees for a mentor in one month then mentor might get overworked , and09:07
micahgvish: depends09:07
vishthe next month might not have any mentees , .. yeah , it depends09:07
CynthiaGI don't know where to begin investigating this bug, or which package to report it against, because I think Nautilus and Eye of GNOME use the same SVG render library. What to do? They say a picture is worth a thousand words, so I have a screenshot: -- http://img.photobucket.com/albums/v390/Looce/img-launchpad/svg-rendering-unusual.png -- the .svg-opt files are supposed to be rendered identically to the .svg's, using Scour by codedread09:15
CynthiaGThey render identically in Eye of GNOME, and identically to the .svg non-opt version in Nautilus, but Nautilus' version for the -opt's... looks like crumpled paper.09:17
CynthiaGWhat I've tried is purging the thumbnails and refreshing Nautilus, but not logout-login yet or killing Nautilus.09:24
CynthiaGNever mind my question. In double-checking that Nautilus and Eye of GNOME were using the same library, I used 'pmap `pidof PROGNAME`' and saw that Nautilus was referring to a deleted library.09:27
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AdeGoodyerPlease could someone mark Bug #513069 as triaged for me. Many thanks.14:31
ubot2Launchpad bug 513069 in linux (Ubuntu) "ATI Technologies Inc RS880 Audio Device [Radeon HD 4200] very erratic (affects: 1) (dups: 1) (heat: 28)" [Medium,Confirmed] https://launchpad.net/bugs/51306914:31
AdeGoodyerCould someone also mark Bug #510138 as Triaged as well. Thankyou.14:36
ubot2Launchpad bug 510138 in kdebase-runtime (Ubuntu) "On laptop Acer Aspire 1810TZ, brightness switch changes brightness twice (affects: 2) (dups: 1) (heat: 24)" [Low,Confirmed] https://launchpad.net/bugs/51013814:36
vishAdeGoodyer: linux and kde have a different workflow , might be better to check with them first.. eitherway , linux packages need to be tested with upstream kernels too , [and also probably reported upstream] before being marked triaged14:39
AdeGoodyerOk vsih I will go back and have a look. Thanks for the advise.14:43
vishAdeGoodyer: yup , kernel , tested + reported upstream = triaged > https://wiki.ubuntu.com/Kernel/BugTriage14:59
* penguin42 wonders how to get the trivial bug of bug 483833 fixed, I've put a patch in there, and there are patches about a year old up in debian, it doesn't seem to be hard to solve15:31
ubot2Launchpad bug 483833 in lsof (Debian) (and 1 other project) "lsof manpage is garbled (affects: 3) (heat: 18)" [Unknown,New] https://launchpad.net/bugs/48383315:31
vishpenguin42: poke someone on #ubuntu-reviews ?15:33
penguin42what's #ubuntu-reviews?15:33
vishpenguin42: to speed up the review of patches and try to get them processed15:35
penguin42oh ok, didn't know about that one15:35
penguin42oh this is a neat bug: bug 49461615:42
ubot2Launchpad bug 494616 in cairo-clock (Ubuntu) "Antique clock face shows 4 as IV rather than IIII . (affects: 1) (heat: 8)" [Undecided,New] https://launchpad.net/bugs/49461615:42
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=== yofel_ is now known as yofel
xelisterhe new ubuntu Lucid + lucid-updates + lucid-proposed is AWESOME..21:31
xelisterthat in totally incredible21:31
xelisteryou can actually SEND and RECEIVE email in it! wow.21:31
xelisterand it even does not crash every time. This is a miletstone achivement21:31
xelister(in opposite to what it does in regular Lucid - kmail)21:32
xelisterjust 2 weeks of work and it is again possible to use the email in Lucid. And I was affraid there would be some problems after upgrade21:34
kklimondaxelister: why the sarcasm?21:41
BUGabundolol21:42
xelisterkklimonda: because the 2 weeks21:45
jpdsxelister: You should upgrade to GNOME.21:46
xelisterlike 3-4 CRITICAL bugs, each of them makes kmail (flagship email app) totally unusable (100% always crashes)21:46
xelisterjpds: I use gnome21:46
xelisterfirst it was ALWAYS crashing on startup,  then ALWAYS crashing on other computer, then ALWAYS crashing while receiving any email21:47
xelisterand finally, ALWAYS crashing when sending any email21:47
xelistercauses:  akonadi, akonadi, akonadi(?) or some lib incompatiblity - disabling filters halped,  akonadi(?) or some lib incompatibility - using lucid-proposed helped21:48
xelisterand bug "kmail always slow downs computer around x10" was caused by Nepomuk21:48
kklimondaxelister: but it's not like sarcastic remarks actually help or motivate us to work harder. -proposed helped? that's great, add your comment to the bug so it can be marked as verified and move forward.21:49
xelisterimho we must push then that proposed libs into lucid for kmail21:49
xelisterotherwise its useless21:49
jpdsxelister: So; do what kklimonda said..21:50
xelistertoday Im a bit too busy with other work actually. perhaps tommorow. but if you are maintainig bugs about kmail then the above info can be usefull21:50
BUGabundoxelister: so because you are busy, you will make so many other users continue to "suffer" from a faulty kmail ?21:51
PiciThis channel isn't for complaining about bugs, its for triaging and debugging them.21:52
arandDoes anyone have some time over to sponsor Bug #581331 (sru:s, in order that we can restore functionality for msn...)22:30
ubot2Launchpad bug 581331 in bitlbee (Ubuntu Karmic) (and 6 other projects) "error message while trying to use my MSN account in bitlbee (affects: 6) (heat: 186)" [High,Triaged] https://launchpad.net/bugs/58133122:30
micahgarand: you might have better luck in -motu22:57
arandmicahg: Awhoops :/22:57

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