[00:27] <hggdh> chelz: no problem we still welcome your help :-)
[00:28] <chelz> yeah i'm trying to keep up with the bugs i've posted on. i only started yesterday but i clicked the subscribe stuff.
[00:28] <chelz> it is hard to try to keep interest for a bug if it's no long affecting me though, heh
[00:32] <penguin42> yeh, Iv'e got a few that take some effort to reproduce these days even if they were an everyday occurence at the time I reported them
[00:40] <penguin42> yeuch I wonder where that's coming from - chromium trying to access usr/share/fonts - not /usr/share/fonts
[01:27] <hggdh> well, there are many other bugs to be looked at, anyway
[02:12] <marti1125> hello :D
[02:13] <chelz> yeah. lots of bugs, not much time
[02:15] <marti1125> i am new :D
[07:53] <drew212> damnit, i need a notepad in launchpad, i have a few bugs i'm working on but i want to add some personal upstream bug links to it for reference...
[07:54] <micahg> drew212: there are a few postit programs for your desktop
[07:54] <drew212> i know...
[07:54] <drew212> but i want it in launchpad so i can see it when i'm looking at the bug...
[07:54] <micahg> drew212: there's probably a FF addon for that
[07:55] <drew212> because this bug bug 590285 may be related to adobe FF-2411
[07:55] <ubot2> Launchpad bug 590285 in firefox (Ubuntu) "Firefox closes all opened windows when moving mouse (affects: 1) (heat: 6)" [Undecided,Incomplete] https://launchpad.net/bugs/590285
[07:56] <micahg> drew212: please don't tell people to install flash 10.1
[07:56] <drew212> =(, thats what the upstreams are saying...
[07:56] <drew212> https://bugs.adobe.com/jira/browse/FP-2411
[07:56] <micahg> drew212: sure, but it makes our job harder, that's what upstreams usually do
[07:57] <micahg> *usually as in try the latest trunk build :)
[07:57] <drew212> lol
[07:57] <drew212> how does it make our job harder?
[07:57] <drew212> if its a flash issue and it's fixed in their new release shouldn't it be installed?
[07:57] <micahg> drew212: manually installed files make debugging later harder
[07:58] <drew212> oh
[07:58] <drew212> well my system is a debugging nightmare =D
[07:58] <micahg> drew212: as in, when we update, we have to go get people to uninstall the manual stuff
[07:58] <drew212> i compile practically everything from source, i thought it was better that way
[07:58] <micahg> drew212: after 10.1 is packaged, we can make a PPA for people to test from
[07:58] <micahg> drew212: not from a triage perspective :)
[07:59] <drew212> :-X, sorry
[07:59] <micahg> drew212: as for that bug, the best thing probably would have been to ask for an apport crash report
[07:59] <micahg> drew212: we learn from experience :)
[07:59] <drew212> i know, but i cant get a damn thing right =D
[07:59] <drew212> its like spray and pray...
[08:00] <drew212> maybe i'll hit something soon
[08:00] <micahg> that upstream bug is hit or miss anyways
[08:00] <micahg> I have 32 bit flash running fine, we don't package 64 bit anyways
[08:00] <drew212> im pretty sure i'm running 64, how do i check?
[08:00] <micahg> about:plugins
[08:01] <drew212> about=.Plugins minus the period?
[08:01] <micahg> drew212: just copy and paste :)
[08:01] <atrus> there still isn't a 64-bit release that's non-"alpha", and there still isn't a 64-bit version of 10.1 afaik.
[08:02] <micahg> atrus: correct
[08:02] <drew212> micahg: it says command not found =X
[08:02] <micahg> atrus: last press release I saw said sometime after the 10.1 release
[08:02] <atrus> i've been using gnash more recently. it's slow, but at least it doesn't crash, or take 100% cpu with npwrapper.
[08:02] <micahg> drew212: about : plugins w/out spaces
[08:02] <drew212> micahg: in terminal? cuz its not working
[08:03] <micahg> drew212: no, in firefox
[08:03] <drew212> rotfl
[08:03] <micahg> drew212: did you install a .deb?
[08:03] <drew212> i dont remember
[08:04] <drew212> i have shockwave flash, but nothing else...
[08:04] <micahg> drew212: dpkg -l | grep flash
[08:04] <drew212> should i paste the output?
[08:04] <micahg> drew212: pastebin
[08:05] <drew212> http://paste.ubuntu.com/445469/
[08:05] <micahg> drew212: that's the 32 bit version
[08:05] <drew212> hmm...
[08:06] <drew212> i swore i installed the 64 bit back when i intsalled 9.04 64 bit
[08:06] <micahg> drew212: package is 64 bit, but flash isn't
[08:06] <micahg> drew212: you can check about:plugins
[08:06] <drew212> i did, there is nothing about adobe flash player in here...
[08:07] <micahg> drew212: try a CTRL + F for flash
[08:07] <drew212> has shockwave flash two times
[08:07] <drew212> thats it
[08:08] <micahg> drew212: shockwave flash is it
[08:08] <drew212> shockwave is adobe?
[08:08] <micahg> drew212: yes
[08:08] <micahg> drew212: they bought it :)
[08:08] <drew212> oh, lol
[08:09] <drew212> micahg: it doesnt say much =P
[08:10] <micahg> drew212: it gives you path/to/file :)
[08:10] <drew212> lol, it does?
[08:10] <micahg> drew212: what version of FF?
[08:11] <drew212> 3.6.3
[08:11] <micahg> should give you /path/to/file :)
[08:11] <micahg> oh wait, I guess it doesn't :)
[08:11] <drew212> micahg: i was going to say, it only has the file name
[08:12] <micahg> drew212: I'm thinking of the apport hook :)
[08:12] <drew212> <--boggle
[08:12] <micahg> we1rd22?
[08:13] <drew212> micahg: i still have tons to learn :-X
[08:13] <micahg> drew212: almost as much as I had to learn when I started doing this last year :)
[08:13] <drew212> micahg: i know what apport is but i don't know what the hook is
[08:14] <micahg> drew212: it attaches the plugins file to the bugs that are reported w/apport
[08:14] <drew212> ok
[08:14] <micahg> drew212: http://bazaar.launchpad.net/~mozillateam/firefox/firefox-3.6.head/annotate/head:/debian/apport/firefox.py if you're interested
[08:16] <drew212> the file already exhists...
[08:16] <drew212> hmm...
[08:16] <micahg> drew212: ?
[08:16] <drew212> i tried dropping the file into the folder but it already exhists...
[08:17] <micahg> drew212: yeah, you have a copy on your system
[08:17] <drew212> replace?
[08:17] <micahg> drew212: no, I was just showing you the contents
[08:17] <drew212> oh, lol
[08:20] <drew212> i thought it was a patch =P
[08:20] <micahg> drew212: no, that's the file in our branch :)
[08:20] <drew212> micahg: figured that out
[08:21] <drew212> micahg: don't you live in the chicago area?
[08:21] <micahg> drew212: yes, why?
[08:21] <drew212> micahg: i'm about 2 hours west of chicago, we need to get together and you need to upload everything you know to me
[08:21] <drew212> lol
[08:21] <micahg> heh
[08:22] <micahg> drew212: maybe you can come to one of our loco events :)
[08:22] <drew212> micahg: when is the next one?
[08:22] <drew212> <-- should probably look for himself on the wiki
[08:22] <micahg> drew212: idk, feel free to join us in #ubuntu-chicago
[08:32] <micahg> drew212: can you change to request on bug 590285 to be create a one time apport crash?
[08:32] <ubot2> Launchpad bug 590285 in firefox (Ubuntu) "Firefox closes all opened windows when moving mouse (affects: 1) (heat: 6)" [Undecided,Incomplete] https://launchpad.net/bugs/590285
[08:32] <drew212> sure
[08:34] <drew212> should i tell them to use the apport-collect <bug #>?
[08:35] <micahg> drew212: no, let me see if we have a response for this
[08:35] <drew212> ok
[08:36] <drew212> i didn't find one...
[08:36] <micahg> drew212: there's this, but I don't like it: https://wiki.ubuntu.com/Bugs/Responses#Missing%20a%20crash%20report%20or%20having%20a%20.crash%20attachment
[08:37] <drew212> should i close the report then?
[08:37] <drew212> didn't he report the bug with apport?
[08:38] <micahg> drew212: yes, but there are apport bug reports and then there are apport crash reports
[08:39] <micahg> drew212: we need a crash reprot
[08:39] <micahg> *report
[08:39]  * micahg should fix the wiki, maybe tomorrow
[08:39] <micahg> drew212: I'll pastebin what I use
[08:40] <micahg> drew212: http://pastebin.ubuntu.com/445479/
[08:40] <drew212> ok
[08:40] <micahg> drew212: that way apport isn't permanently enabled
[08:41]  * micahg is very behind on bugs
[08:41] <drew212> micahg: i'm tryin to help =)
[08:41] <micahg> drew212: I appreciate it :)
[08:41] <drew212> seems like i'm creating more work than i'm worth tho :-/
[08:41] <micahg> drew212: nah, you're fine
[08:42] <drew212> micahg: well i'm off to bed, i'll triage some more tomorrow
[08:42] <micahg> drew212: also, our (Mozilla team) wiki docs are pretty outdated, I have on the list for this cycle to revamp
[08:42] <micahg> drew212: k, night
[08:56] <vish> micahg: you are currently mentoring drew212 , right? need to update the mentors wiki..
[08:56]  * vish needs to update
[08:56] <micahg> vish: sort of
[08:57] <vish>  hmm , the borderline , heh ;p
[08:57] <micahg> vish: WRT Firefox bugs
[08:58] <vish> micahg: yeah , it was one of his interests [other is kernel] > https://wiki.ubuntu.com/drew212
[09:01] <micahg> vish: ah
[09:01] <vish> hmm , we probably need to sort out how we mentor such students , /dual/ interests , maybe one mentor for a month and then a kernel mentor for the rest , and so on
[09:03] <micahg> vish: well, could be both at the same time, mentor WRT bug control should be more general, whereas mentor WRT teams can be more specific
[09:03] <micahg> vish: i.e., person working on FF bug pings me, person working on kernel bug pings kernel person
[09:07] <vish> micahg: yeah , but if for ex: the above mentee , he has dual interests , and he *probably* wont work on both kernel and FF bugs on the same day , assigning 2 mentors for one mentee , is difficult to keep a balance , also , if we assign too many mentees for a mentor in one month then mentor might get overworked , and
[09:07] <micahg> vish: depends
[09:07] <vish> the next month might not have any mentees , .. yeah , it depends
[09:15] <CynthiaG> I don't know where to begin investigating this bug, or which package to report it against, because I think Nautilus and Eye of GNOME use the same SVG render library. What to do? They say a picture is worth a thousand words, so I have a screenshot: -- http://img.photobucket.com/albums/v390/Looce/img-launchpad/svg-rendering-unusual.png -- the .svg-opt files are supposed to be rendered identically to the .svg's, using Scour by codedread
[09:17] <CynthiaG> They render identically in Eye of GNOME, and identically to the .svg non-opt version in Nautilus, but Nautilus' version for the -opt's... looks like crumpled paper.
[09:24] <CynthiaG> What I've tried is purging the thumbnails and refreshing Nautilus, but not logout-login yet or killing Nautilus.
[09:27] <CynthiaG> Never mind my question. In double-checking that Nautilus and Eye of GNOME were using the same library, I used 'pmap `pidof PROGNAME`' and saw that Nautilus was referring to a deleted library.
[14:31] <AdeGoodyer> Please could someone mark Bug #513069 as triaged for me. Many thanks.
[14:31] <ubot2> Launchpad bug 513069 in linux (Ubuntu) "ATI Technologies Inc RS880 Audio Device [Radeon HD 4200] very erratic (affects: 1) (dups: 1) (heat: 28)" [Medium,Confirmed] https://launchpad.net/bugs/513069
[14:36] <AdeGoodyer> Could someone also mark Bug #510138 as Triaged as well. Thankyou.
[14:36] <ubot2> Launchpad bug 510138 in kdebase-runtime (Ubuntu) "On laptop Acer Aspire 1810TZ, brightness switch changes brightness twice (affects: 2) (dups: 1) (heat: 24)" [Low,Confirmed] https://launchpad.net/bugs/510138
[14:39] <vish> AdeGoodyer: linux and kde have a different workflow , might be better to check with them first.. eitherway , linux packages need to be tested with upstream kernels too , [and also probably reported upstream] before being marked triaged
[14:43] <AdeGoodyer> Ok vsih I will go back and have a look. Thanks for the advise.
[14:59] <vish> AdeGoodyer: yup , kernel , tested + reported upstream = triaged > https://wiki.ubuntu.com/Kernel/BugTriage
[15:31]  * penguin42 wonders how to get the trivial bug of bug 483833 fixed, I've put a patch in there, and there are patches about a year old up in debian, it doesn't seem to be hard to solve
[15:31] <ubot2> Launchpad bug 483833 in lsof (Debian) (and 1 other project) "lsof manpage is garbled (affects: 3) (heat: 18)" [Unknown,New] https://launchpad.net/bugs/483833
[15:33] <vish> penguin42: poke someone on #ubuntu-reviews ?
[15:33] <penguin42> what's #ubuntu-reviews?
[15:35] <vish> penguin42: to speed up the review of patches and try to get them processed
[15:35] <penguin42> oh ok, didn't know about that one
[15:42] <penguin42> oh this is a neat bug: bug 494616
[15:42] <ubot2> Launchpad bug 494616 in cairo-clock (Ubuntu) "Antique clock face shows 4 as IV rather than IIII . (affects: 1) (heat: 8)" [Undecided,New] https://launchpad.net/bugs/494616
[21:31] <xelister> he new ubuntu Lucid + lucid-updates + lucid-proposed is AWESOME..
[21:31] <xelister> that in totally incredible
[21:31] <xelister> you can actually SEND and RECEIVE email in it! wow.
[21:31] <xelister> and it even does not crash every time. This is a miletstone achivement
[21:32] <xelister> (in opposite to what it does in regular Lucid - kmail)
[21:34] <xelister> just 2 weeks of work and it is again possible to use the email in Lucid. And I was affraid there would be some problems after upgrade
[21:41] <kklimonda> xelister: why the sarcasm?
[21:42] <BUGabundo> lol
[21:45] <xelister> kklimonda: because the 2 weeks
[21:46] <jpds> xelister: You should upgrade to GNOME.
[21:46] <xelister> like 3-4 CRITICAL bugs, each of them makes kmail (flagship email app) totally unusable (100% always crashes)
[21:46] <xelister> jpds: I use gnome
[21:47] <xelister> first it was ALWAYS crashing on startup,  then ALWAYS crashing on other computer, then ALWAYS crashing while receiving any email
[21:47] <xelister> and finally, ALWAYS crashing when sending any email
[21:48] <xelister> causes:  akonadi, akonadi, akonadi(?) or some lib incompatiblity - disabling filters halped,  akonadi(?) or some lib incompatibility - using lucid-proposed helped
[21:48] <xelister> and bug "kmail always slow downs computer around x10" was caused by Nepomuk
[21:49] <kklimonda> xelister: but it's not like sarcastic remarks actually help or motivate us to work harder. -proposed helped? that's great, add your comment to the bug so it can be marked as verified and move forward.
[21:49] <xelister> imho we must push then that proposed libs into lucid for kmail
[21:49] <xelister> otherwise its useless
[21:50] <jpds> xelister: So; do what kklimonda said..
[21:50] <xelister> today Im a bit too busy with other work actually. perhaps tommorow. but if you are maintainig bugs about kmail then the above info can be usefull
[21:51] <BUGabundo> xelister: so because you are busy, you will make so many other users continue to "suffer" from a faulty kmail ?
[21:52] <Pici> This channel isn't for complaining about bugs, its for triaging and debugging them.
[22:30] <arand> Does anyone have some time over to sponsor Bug #581331 (sru:s, in order that we can restore functionality for msn...)
[22:30] <ubot2> Launchpad bug 581331 in bitlbee (Ubuntu Karmic) (and 6 other projects) "error message while trying to use my MSN account in bitlbee (affects: 6) (heat: 186)" [High,Triaged] https://launchpad.net/bugs/581331
[22:57] <micahg> arand: you might have better luck in -motu
[22:57] <arand> micahg: Awhoops :/