[00:02] <s3th> beuno: sorry, i copied the wrong one. the correct link is: http://ubuntuone.com/p/6Fw/
[00:03] <beuno> hrm
[00:03] <beuno> none of the public URLs seem to work
[00:05] <s3th> yes, in fact :\
[00:05] <beuno> s3th, I've alerted the sysadmins, will try and fix it shirtly
[00:06] <s3th> beuno: thank you for your help
[00:12] <beuno> s3th, fixed
[00:13] <s3th> beuno: hmm, httpd gives to me error 502 (proxy error)
[00:13] <beuno> s3th, still?
[00:13] <beuno> did you reload?
[00:13] <s3th> beuno: fixed right now
[00:13] <s3th> thak you
[00:14] <beuno> great
[00:14] <s3th> thank*
[00:14] <beuno> you're welcome
[00:14] <s3th> bye
[02:20] <owenlnix> Need some help. U1 is giving me a server rescan error, no big deal some kind of connection issue, but now the app is using 600MB of ram. This issue has been going on for a week.
[02:22] <owenlnix> Is there anyway to kill the program at a mem threshold? Ulimit doesn't seem to stop it.
[02:38] <owenlnix> ok honk
[02:52] <owenlnix> http://paste.ubuntu.com/445840/  << is my syncd log. I was using the default client, but today upgraded to the ppa.
[03:05] <duanedesign> clear
[03:21] <owenlnix> hello duanedesign. Nice weather in t-town this eve. Hello from an Ubuntu user from Sand Springs.
[09:23] <duanedesign> good morning!
[09:25] <rye> duanedesign, hello!
[09:25] <rye> Sync username: <ubuntuone.funambol.model.model.FunambolUser object at 0x20b3b710>
[09:25] <rye> Sync password: 29647583
[09:25] <rye> :-)
[09:26] <duanedesign> sync speed is awesome \o/
[09:28] <duanedesign> guess i should be more specific. File sync speed has improved a lot.
[09:29] <rye> duanedesign, fs-1 is running through pgbouncer, fs-2 connects to database directly, so once the team switches fs-2 to stop stressing the db it should be even faster!
[09:29] <rye> duanedesign, fs-1 = a group of servers that are visible from outside world as fs-1.one.ubuntu.com :)
[09:43] <duanedesign> rye: kinda weird. http://fpaste.org/1y3U/
[09:43] <rye> duanedesign, what exactly is weird?
[09:43] <duanedesign> im not doing those current_status/current_download calls
[09:44] <rye> duanedesign, rhythmbox with ubuntuone-plugin ?
[09:44] <duanedesign> :)
[09:45] <rye> duanedesign, currently rb plugin invokes current status / current downloads instead of waiting for the signals from syncdaemon for the percentage of the completed transfers because those signals do not exist
[09:45] <rye> yet
[09:46] <duanedesign> ahhh. i just never noticed it before.
[09:46] <duanedesign> rye: i had started Rhythmbox earlier to test a bug
[10:08] <wgrant> I noticed during my testing this morning that syncing was actually reasonably quick now, yeah.
[10:09] <wgrant> Is CouchDB going to return at some point?
[10:09] <rye> wgrant, hi
[10:09] <wgrant> Hi rye.
[10:10] <rye> wgrant, first of all yes, half of the servers are running through intermediate layer that prevents database from being stressed too much, second half of the servers should be converted during this week
[10:11] <rye> wgrant, second - there was an attempt to turn on couchdb replication last thursday which produced extremely high load on all couchdb servers since all clients decided to start replicating nearly at the same time. The current plan is to enable replication for first 5000 users and then gradually increase this number
[10:11] <rye> wgrant, so yes, CouchDB is returning
[10:12] <duanedesign> good news
[10:12] <wgrant> Aha.
[10:12] <wgrant> Yay.
[10:26] <rye> vds, hi! when you mentioned that funambol sync is modeled after WinCE addressbook implementation did you mean that about the funambol itself or json connector?
[10:29] <vds> rye: obth
[10:29] <vds> both
[10:29] <rye> :(
[10:31] <BlackZ> hey rye how're you doing?
[10:32] <rye> BlackZ, hi, doing fine, and you?
[10:32] <BlackZ> rye: fine too, thanks!
[11:35] <AJenbo> Hi, i have multiple phones but i don't seam to be able to add more then one on the https://one.ubuntu.com/phones/ page
[11:36] <AJenbo> Also i have multiple computers (and phones), but i have not once been able to get evolution to import/sync the contacts from U1
[11:37] <rye> AJenbo, it is not obvious right now but you don't need to add multiple phones - you can use the same credentials for all your devices
[11:38] <rye> AJenbo, regarding evolution sync - CouchDB replication is currently disabled. The plan is to enable it gradually for all users during this and next week I believe
[11:39] <AJenbo> I have 42 contacts, 2 created using the web interface the rest was created using my phone, when i create them in Evolution they don't reach U1 and contacts on U1 dosn't transfer to Evo
[11:43] <AJenbo> rye, isn't it a bit odd then that i have to sleect a specific model?
[11:44] <rye> vds, is specific model setting related to the instruction for client setup only?
[11:44] <AJenbo> Arh
[11:44] <AJenbo> Another thing, on my Android i use Funambol Sync client to sync with U1
[11:45] <AJenbo> But when ever i want to update a contact it gives me a time out and tells me to kill the client
[11:45] <AJenbo> I can create new contacats perfectly fine, but updating old once never work.
[11:46] <AJenbo> I have to go to the web interface and merge old and new contacts, or just edit the existing one directly in the web interface.
[11:50] <AJenbo> rye, i have ben using Evo and U1 since beta 2 of Lucid, (don't remember if it was in karmic), has the sync been disabled the whole time.
[11:52] <rye> AJenbo, it was disabled a month ago (digging the archives to find exact date)
[11:53] <rye> AJenbo, first of May
[11:53] <AJenbo> Well it never worked for me, my Evo U1 address book is still as empty as a newly dug shalow grave
[11:53] <AJenbo> The same is true for syncing bookmarks in Firefox
[11:54] <AJenbo> Bookmarks did partially work in Karmic, but it slowed firefox start up time to around 1½ minut, and would recreated deleted bookmarks and delete new once.
[11:56] <rye> AJenbo, both bookmarks and contact syncing are based on desktopcouch replication therefore they are not syncing at the moment. There was an attempt to reenable it last Thursday but the amount of incoming traffic rendered the system completely unusable so that's why this week the replication will be turned on for first 5000 users and then more and more users will be enabled based on the system performance.
[11:56] <rye> One more
[11:57] <AJenbo> Do you think that using a Danish Ubuntu be the reason why it never worked
[11:57] <rye> File sync announcement - the reconfiguration for file sync service is now being performed. This should not cause unrecoverable failures but in case you are wondering why client reconnects so often then this is the reason why.
[11:58] <rye> AJenbo, no, this is not locale-dependent
[11:58] <AJenbo> I know it is causing some major issues with the gnome-keyring (it won't remember the default keyring unless it is initially created on a english system)
[12:00] <rye> AJenbo, hm?
[12:00] <rye> AJenbo, is there a bug report for that since it looks like it is not really ubuntuone-specific issue
[12:01] <AJenbo> yeah there is a bug report one that, goneme-keyring dosn't handle file names with non a-z0-9 chars in it
[12:02] <AJenbo> some one felt utf8 was to much work to support on a system that uses utf8 on it's default file system :/
[12:02] <AJenbo> and then decided that the default-keyring file name should be translatable
[12:05] <AJenbo> "standard-nøglering" oh there we go 250K broaken systems
[12:06] <AJenbo> The bug report is from a french guy so apparently the final number is alot higher
[12:06] <AJenbo> Andy way...
[12:08] <AJenbo> rye: you say that the sync was disabled last month but how come it hasn't worked for me for almost 3?
[12:08] <rye> AJenbo, are you talking about file sync or contacts/bookmarks sync since they are separate projects?
[12:10] <AJenbo> yes both bookmakrs and contacts has not worked for me for the entire time that i have been running lucid
[12:11] <AJenbo> Also i think you guys should make it bloodly ovious that some of the major functions of U1 is disabled, make it a read line in the client, or gray out the boxes, give it a link, paist it on all the help pages on the U1 website that tells the user how to make it work, because if it is disabled it won't work no mathere how close they follow your instruations.
[12:13] <AJenbo> I love all the work you done. Just a bit fustrated with some of the things that dosen't work. Keep up the good work :)
[12:14] <rye> https://one.ubuntu.com/dashboard/ - Notes and Contacts sync between desktops and the cloud is disabled while we ramp up for the new users. Sorry for the inconvenience. - i suspect that this should be somehow highlighted
[12:15] <AJenbo> http://identi.ca/notice/30702805
[12:15] <AJenbo> looks like it will only affect users for that one saturday
[12:15] <AJenbo> not a month a week and then some
[12:16] <AJenbo> There should probably be a current status flag some where.
[12:16] <rye> AJenbo, yes, it is not obvious :-/
[12:16] <AJenbo> dektopsync: disabled, filesync: running. Ore some thing to that account
[12:17] <AJenbo> Did you have an idear for the issue i have with updating contacts from my Android phone, or should i contact some one else about that issue?
[12:17] <AJenbo> It's a HTC Desire
[12:17] <rye> vds, ^
[12:23] <AJenbo> by the way i think it is grate that you picked an existing and open format like SyncML, it makes deplyment so much easyer for both you and the customer
[12:23] <AJenbo> And it dosn't seam to be a bad format either :)
[12:29] <AJenbo> Hope you eventually get to add a calender to U1 :)
[13:38] <AJenbo> Still no word from vds?
[13:41] <rye> AJenbo, ah, sorry  teknico is now in charge of mobile sync - teknico -  Another thing, on my Android i use Funambol Sync client to sync with U1
[13:41] <rye>  But when ever i want to update a contact it gives me a time out and tells me to kill the client
[13:41] <rye>  I can create new contacats perfectly fine, but updating old once never work.
[13:41] <rye>  I have to go to the web interface and merge old and new contacts, or just edit the existing one directly in the web interface.
[13:42] <beuno> so
[13:42] <beuno> we haven't rolled out the latest server software that adds official support for android
[13:43] <beuno> we hope to within the next 2 weeks, we need to finish testing the upgrade
[13:45] <rye> beuno, right now - bug #590675
[13:45] <ubot4> rye: Bug 590675 on http://launchpad.net/bugs/590675 is private
[13:45] <rye> beuno, is there any special treatment for google android sync from the server-side ?
[13:46] <beuno> rye, yes
[13:47]  * duanedesign just read an article on dual booting an iphone with Android >:) 
[13:50] <rye> beuno, :(... Hm, maybe there's something there that made Motorola A1200 Sync lose * and #... if there is some model-specific adjustments then how would it work for multiple phones - say 1 Google Nexus One and 2. Nokia S60-based ?
[13:50] <rye> is the detection User-Agent based?
[13:51] <beuno> rye, I don't know, to be honest
[13:51] <beuno> androids have a specific client
[13:51] <beuno> so it may have to do with how that client talks to the server
[13:52] <beuno> I think your motorola does it natively
[13:56] <rye> beuno, last time i checked that tcpdump it was bringing brokeness from the server-side to the phone... well, once i recover the phone (which is suffering now from an unrelated issue) will try to do tcpdumping once again
[13:56] <rye> AJenbo, see beuno's answer - we haven't rolled out the latest server software that adds official support for android
[13:59] <beuno> rye, right, I'm not saying that the server isn't broken for your phone  ;)
[14:06] <AJenbo> oh :/
[14:08] <AJenbo> rye i hat standard implementations with quirks (not pointing at U1), it makes it hard to code for them.
[14:10] <AJenbo> beuno: I use the funambolic client for my android (same client as was recomented for my iPhone), is there still difference in the way it talks?
[14:16] <beuno> AJenbo, yes, we need to upgrade the server
[14:43] <AJenbo> beuno, thanks
[15:14] <hebz0rl> hello i want to use the couchdb of ubuntuone in my mono application but i need some autentification where do i get that?
[15:14] <rye> hebz0rl, local credentials are available in gnome-keyring
[15:15] <hebz0rl> rye, i see thank you!
[15:17] <mr_chris> Hi there. I'm having difficulty again downloading music I've purchased. The music does appear on the Ubuntu One web client but isn't downloading. I've tried "unsticking" the download by creating a temporary file in the purchased music directory and resetting my connection with u1sdtool --quit; u1sdtool --connect; Here is my Ubuntu One status http://pastebin.com/zf8PYThe
[15:24] <benste> hi, i treid to add a new payment card to my ubuntu one account - I've already payed with a credit card but want to use my EC-Cash (GiroPay card)
[15:24] <benste> the Icon named "maestro" is there
[15:24] <benste> but I can only choose Visa or Mastercard in the dropbdown box
[15:25] <benste> -- what am I doing wrong ?
[15:29] <benste> someone here ?
[15:32] <mr_chris> I guess not.
[15:32] <mr_chris> I'm waiting around for help myself.
[15:38] <benste> :-) that's the usual procedure in here - but i really understand it - if they invest a lot of time coding it they have to do some payed work too :-)
[15:38] <benste> mr_chris: may I help you with your problem ?
[15:38] <mr_chris> benste: Of course your can. Just let me know what information you need.
[15:39] <mr_chris> benste: s/your/you
[15:39]  * rye is reading the backlog...
[15:39] <benste> mr_chris: first of all I'd like to hear your question - I didn't get it as I joined later :-)
[15:40] <mr_chris> benste: "Hi there. I'm having difficulty again downloading music I've purchased. The music does appear on the Ubuntu One web client but isn't downloading. I've tried "unsticking" the download by creating a temporary file in the purchased music directory and resetting my connection with u1sdtool --quit; u1sdtool --connect; Here is my Ubuntu One status http://pastebin.com/zf8PYThe"
[15:40] <rye> mr_chris, re- music - currently servers are being atively reconfigured so that the connection do not get to download the data
[15:40] <benste> mr_chris: and there you got your answer
[15:40] <rye> mr_chris, i had 10 or so disconnects during last 20 minutes and authentication phase is long, which is being fixed as we talk
[15:40] <dobey> there's also an update in lucid-proposed that may fix the music download issue for you
[15:40] <dobey> it has been working well for a few other people it seems
[15:40] <mr_chris> rye: Ok. So I should just wait it out, then?
[15:41] <mr_chris> benste: Thanks
[15:41] <benste> dobey: rye btw. so you don't recommend me to buy some music titles now but better wait a few hours ?
[15:41] <rye> dobey, is this the planned SRU ? Btw, is there a list of lp bugs that were fixed there?
[15:41] <dobey> rye: this is just the one fix for the music store, not the new stable release
[15:42] <dobey> err
[15:42] <dobey> s/store/downloads/
[15:42] <rye> dobey, ah, :(
[15:42] <dobey> rye: but if you approve my branch, then i can at least land it and make a stable tarball release, and work on getting the rest of the updates in an SRU also :)
[15:43] <rye> dobey, is that branch for device list error?
[15:44] <dobey> yes
[15:51]  * rye reviews
[15:59] <rye> dobey, re - fix for empty device list error - if e.g. there are no devices but the key is present in gnome keyring (i.e. user removed all entries from /account/machines) - then what should be done by the software?
[16:04] <dobey> should always show the "<LOCAL MACHINE>" bit at a minimum in any case where the actual list isn't retrieved, and if none of that list match the local id (which would be a very odd problem, which should never happen)
[16:18] <rye> dobey, how will user re-add the machine then?
[16:19] <kazade> my ubuntuone client is stuck flipping between "doing auth dance" and "waiting to retry" I've seen this is a known problem... is there a magical incantation somewhere to fix it or are the servers just busy?
[16:21] <rye> kazade, currently the servers are being reconfigured to provide faster file sync that may cause clients to disconnect/reconnect very often
[16:22] <dobey> rye: will have to delete the token from the keyring
[16:22] <rye> dobey, not really user-friendly
[16:22] <dobey> no
[16:23] <rye> dobey, if token is not usable then i think it should be discarded and new token should be allocated...
[16:24] <dobey> we don't have a good way to know that it's really not usable though
[16:24] <dobey> if authentication just happens to fail for some unrelated reason (network drops or something), the token isn't necessarily 'invalid'
[16:24] <dobey> and we really need to be able to remove it from the server also at the same time
[16:25] <dobey> to avoid the duplicate token issue
[16:25] <rye> dobey, true, i remember that neverending happy token adding on every startup... 401 ?
[16:26] <rye> dobey, is there a bug report regarding the behavior when all items are removed from /account/machines that you may know of?
[16:26] <dobey> it was because other errors were coming through as AUTH_FAILED sometimes
[16:26] <dobey> no
[16:27] <rye> dobey, ok, approving this merge and will create a new ticket about handling of rare but not completely impossible condition :)
[16:28] <dobey> rye: what currently happens in that case?
[16:28] <rye> dobey, nothing
[16:28] <dobey> huh
[16:28] <dobey> ok
[16:29] <dobey> weird
[16:29] <rye> dobey, ubuntuone-preferences just sits staring at the user and user stares at it. Token is in gnome-keyring, no possibility to remove <LOCAL MACHINE>
[16:31] <dobey> that isn't "nothing"
[16:31] <dobey> that is "it shows <LOCAL MACHINE>"
[17:50] <lwells> Contacts still does not appear to be saving to ubuntu one yet
[20:51] <sysop1> Hello, I have (3) computers syncing with ubuntuone, (2) of those computers have fully synced all files. One of them says synchronization complete, but it doesnt have all the files. I have already gone to System/Preferences/Ubuntu One, then disconnected & reconnected, it then syncs for a few min, then says its complete. I have even place new files in the local UbuntuOne dir on the computer in question & it syncs up just fine, just doesnt get the missi
[21:05] <mkarnicki> sysop1: I think you could try "u1sdtool --info=PATH" but I'm not sure what PATH stands for (like root of U1 which is 'Ubuntu One' folder?), I just found that in the man u1sdtool
[21:05] <mkarnicki> sysop1: good luck
[21:06] <sysop1> OK, thanks I'll give that a go now
[21:07] <mkarnicki> hope it helps. I have no other ideas.
[21:16] <dobey> apachelogger: ping
[21:16] <sysop1> That really didnt do anything. The files in question are in the root of the Ubuntu One folder. I think I'll just create another folder in ubuntu one on one of the working systems, then move all those files into it, then resync this pc after the (2) working ones sync up
[21:17] <mkarnicki> sysop1: aha.. I don't know if it's the best option, but you can do that :)
[21:23] <sysop1> It prob isnt the best option, but really have no other otions
[22:02] <hebz0rl> how can i restart the couchdb of ubuntuone? i changed a setting and want to apply it
[22:05] <hebz0rl> i found somthing if somebody wants to know http://www.freedesktop.org/wiki/Specifications/desktopcouch/Documentation/Troubleshooting
[22:10] <mkarnicki> hebz0rl: you might find some useful links also in the topic of this channel.
[22:10] <hebz0rl> mkarnicki, ok
[23:47] <jml> yo
[23:47] <beuno> EVERYONE HIDE!  it's jml
[23:48] <jml> beuno, you doom approaches.
[23:48] <jml> *your*, dammit
[23:48] <beuno> you ruined the mood
[23:48] <jml> it's so hard to be a convincingly threatening ancient evil when one makes typos
[23:49] <beuno> it really is, that's probably why evil hasn't taken over the world yet
[23:49] <jml> anyway, I'm trying to set up a hudson build for a thing that uses desktopcouch, and I'm getting "gnomekeyring.IOError" whenever I import desktopcouch
[23:50] <beuno> right, so I think desktopcouch needs the gnomekeyring
[23:51] <beuno> but thisfred and CardinalFang are the experts here
[23:51] <beuno> they sometimes pretend to not be here
[23:51] <thisfred> I deny all plausability
[23:51] <beuno> so they may not answer
[23:52]  * mkarnicki saw jml entry to the channel, hahahahha
[23:53] <thisfred> jml: I think desktopcouch depends on gnomekeyring yes, although I think we're working on removing that as a direct dependency
[23:54] <thisfred> this is really one for chad, much as I hate to pass the buck...
[23:54] <beuno> and gnomekeyring depends on gnome
[23:54] <beuno> which probably brings in 160gb of dependencies
[23:54] <beuno> (aproximate number)
[23:54] <thisfred> I will be up to speed on all of this any day now, since I've been promoted to the desktop