[00:02] is it best to click help > report a problem, or use the terminal "ubuntu-bug PACKAGENAME"? [00:15] drew212: IIRC, Help>report is integrated with apport. Nevertheless, ubuntu-bug is more generic [00:15] thanks [00:15] (we have had a lot of bugs reported under FFox, for example, but not related at all with FFox) [00:16] via Help-report a problem, I mean [00:16] hggdh: yeah, i was just curious [00:16] hggdh: i'm finding that i'm dealing with alot of bugs that have nothing to do with FF because of it =P [00:16] heh. There you go... [00:17] welcome to the game ;-) [00:17] hggdh: =) [00:29] having firefox as the only app on the desktop with a "Report a bug" menu entry sucks ;) [00:30] chrisccoulson: true story... i've had to change packages multiple times =X [00:30] * JFo needs to get into the ubuntu bug pool to get kernel bugs out [00:35] where do the bugs marked against the ubuntu package hide out? I need to dig around in them [00:35] !bugs [00:35] If you find a bug in Ubuntu or any of its derivatives, please file a bug using the command « ubuntu-bug » - See https://help.ubuntu.com/community/ReportingBugs for other ways to report bugs - Bugs in/wishes for the IRC bots (not Ubuntu) can be filed at http://bugs.launchpad.net/ubuntu-bots [00:36] :P I know how to file them. i need to find the list marked erroneously against the nonexistant ubuntu package so i can pick out the kernel bugs [01:03] drew212: even when all the apps have a report a bug menu item, they report it against FF [01:26] drew212: sorry, i am now [01:29] ddecator: apparently we're both here and he's not now :P [01:30] micahg: aw darn, haha, i was eating dinner [03:19] micahg: poke [03:19] nigelb: ow, my eye ;) [03:20] micahg: is there going to be a firefox 3.6 package on LP? [03:20] drew212: source? [03:21] micahg: source? I'm running 3.6.3 in lucid... [03:21] drew212: please be more specific [03:21] drew212: for bugs, we're just using the 'firefox' unversioned package now, if that's what you mean [03:21] ddecator: well, not so true [03:21] *entirely [03:21] micahg: I was wondering if there's something you might want to teach at ubuntu user day (as part of mozilla team) or otherwise [03:22] for >= 3.6, right? [03:22] the potential audience is beginners to ubuntu [03:22] micahg: when it says affects, you can choose firefox-3.0 or firefox-3.5 [03:22] nigelb: yes, as long as it's not this month :) [03:22] ddecator: no [03:22] ddecator: for Lucid+ [03:22] micahg: July 10th [03:22] nigelb: might be ok [03:22] micahg: oh, it'll be different after 3.6 is backported? [03:22] im a little lost in the direction the conversation is going now =X [03:23] ddecator: yep, any hardy/jaunty regressions need a firefox-3.0 task and karmic regressionks will probably need a firefox-3.5 tas [03:23] micahg: oh, ok, good to know [03:23] micahg: \o/ Can you come up with time and topic so we can have in our plans? [03:23] drew212: please restate your question more verbosely [03:23] micahg: https://wiki.ubuntu.com/UserDaysTeam/lucid [03:24] nigelb: I might be able to give a half hour session on the availability of different types of builds (daily, milestone, release) [03:25] * micahg would need to confer with chrisccoulson about how useful it might be [03:25] micahg: hm, 1 hour is the alloted time. I'm wondering how t work aorund that [03:25] * micahg could go last and ring the bell early :) [03:25] micahg: perhaps you can talk about chromium too? [03:25] sure [03:25] with fta's ok :) [03:25] drew212: are you trying to reassign a bug? [03:25] just fill 1 hour with things that a beginner cares about :) [03:26] micahg: what shall I title as? [03:26] ddecator: i dont know how to explain it... [03:26] nigelb: the thing is, the only PPA I'd want to point out for a beginner might be the stable PPAs, everything else a user should at least be intermediate [03:26] nigelb: I could talk about bugs in general [03:26] ddecator: i used to be able to search ubuntu for firefox, and 3.0 and 3.5 would show up, and then i could search through those bugs [03:27] drew212: you can go straight to the source package for a list of bugs [03:27] micahg: how do i do that? [03:27] micahg: ddecator took that one :D [03:27] drew212: https://bugs.launchpad.net/ubuntu/+source/firefox/ [03:27] drew212: s/firefox/firefox-3.0|firefox-3.5/ [03:27] nigelb: huh? what'd i take? o.o [03:28] nigelb: not about LP [03:28] micahg: every time i try to look through bugs on LP it tells me that LP is not the system that mozilla uses for bug tracking =X [03:28] ddecator: Using Launchpad, but then you could leave the bugs part out and give bugs to micahg, that would work [03:28] nigelb: I could talk about apport/triage [03:28] * micahg has no inherent need to talk :) [03:28] *give a talk [03:28] nigelb: i was going to talk about reporting bugs and using answers [03:29] nigelb: and using lp as openid, etc. [03:29] ddecator: can keep it limited to everything other than bugs? [03:29] that way we can have a more detailed class about bugs [03:29] nigelb: if you need to to, sure. it'll be hard to fill in an hour though.. [03:29] need me to* [03:30] ddecator: or you and micahg can team up and take 2 hours [03:30] * micahg still just wants a half hour :-/ [03:30] nigelb: maybe i go the first half hour, then micah the second? [03:31] that would work too! [03:31] i can talk about non-bug stuff with lp, then micah can have his half hour [03:31] then no need to change the schedule [03:31] +1 then [03:31] micahg: work for you? [03:31] sure [03:32] nigelb: I'm not confirming till later this month though [03:32] awesome, so micahg and ddecator , make sure your schedules match :) [03:32] If the week before alpha2 I'm not caught up, I'm not going to do it [03:32] nigelb: but if micah can't make it then i'll fill the hour [03:32] micahg: no problem, worst, comes to worst, ddecator can take the whole class [03:32] * micahg could always sit in as an SME [03:32] drew212: did you find what you were looking for? [03:32] s/an/a [03:33] micahg: w/e works for you, we can figure it out closer to the event [03:33] ddecator: kindof its more confusion on my part than anything [03:33] drew212: are you looking for a list of bugs related to FF 3.6? [03:33] ddecator: things on launchpad and the wiki aren't very intuitive... [03:34] drew212: yah, they take getting used to. i'll give you some tips when i have some more time this weekend or next week :) [03:34] ddecator: not specifically, i just dont know how to navigate LP [03:34] drew212: ask away :) [03:35] drew212: the thing that has helped me the most is using google to search LP. for example, 'site:bugs.launchpad.net firefox' shows the link to firefox bugs as the second result :) [03:36] that's how i search for possible dupes too [03:36] micahg: its not a question, more of wishing the wiki was organized differently [03:36] it's on my list for this cycle to improve the mozilla bugs wiki [03:36] drew212: i'll be working on the wiki over the summer, so if you have any feedback let me know [03:37] micahg: in LP under the bug title there is a set of links showing you how to get back from where you came, and the wiki doesnt have this kind of navigation, i'm constantly using it in LP and its frustrating to have to click the back button several times to get back to a title page [03:38] * micahg thought it did depending on the theme [03:38] the wiki has links showing what pages you've visited, but it's not bread-crumb style [03:38] ddecator: thats what i'm looking for =D [03:40] drew212: a lot of times you can just change the URL, but i'll see if there isn't a way to make the bugsquad wiki more easily navigable [03:40] ddecator: it may just be personal preference... [03:40] ddecator: maybe make sure the header is on the subpagews [03:40] micahg: yah, that's my current thought [03:40] ddecator: but i find that i have to bookmark all the links you give me, it would be nice if it was in a workflow or something [03:41] drew212: nah, it can use improving, just not sure the best way to do it yet :) [03:41] you, as in ddecator and micahg =P [03:41] added it to my gtg to-do list [03:41] ddecator: i feel that all webpages should logically proceed from another page, unless it is a main page istelf [03:42] drew212: that's the way the web was created :) [03:43] drew212: most people try for that, but since anyone can edit the wiki it has led to some inconsistencies [03:43] ddecator: true [03:45] drew212: bug 406237 is likely a dupe [03:45] Launchpad bug 406237 in firefox (Ubuntu) "firefox crashes without messages when disk full (affects: 1) (heat: 8)" [Undecided,New] https://launchpad.net/bugs/406237 [03:46] of? [03:46] drew212: one of the other 3k bugs :) [03:46] i just noticed it was old and started from there =P [03:47] drew212: there should be a few bugs about full disks, idr which ones right now or if this particular issue is addressed in them [03:47] i searched, there isn't any FF bugs about disk full [03:48] * micahg sees what global search in TB3 says :) [03:49] TB3? [03:49] drew212: Thunderbird 3. did you use LP to search? [03:49] ddecator: yeah =X, im not very efficient [03:50] drew212: nah, sometimes I already looked at it, so checking my email is faster l)( [03:50] drew212: haha, no worries, that's what makes the most sense, but the LP search isn't very thorough. try using google site searches since that will search comments and everything on the bug reports :) [03:51] there may be something in the description about the disk being full, but not the title, and LP searches have a hard time catching anything not in the title [03:51] ddecator: you'll have to brief me on that one [03:52] drew212: no, the other one is about download manager being unresponsive [03:52] drew212: in a google search box, just type 'site:bugs.launchpad.net ', then it will search all LP bug reports for those keywords. so, for example, 'site:bugs.launchpad.net firefox disk full' [03:53] found one bug 234661 [03:53] Launchpad bug 234661 in xulrunner-1.9 (Ubuntu) (and 3 other projects) "firefox crashed, when downloading an file on full hd (heat: 3)" [Medium,Triaged] https://launchpad.net/bugs/234661 [03:53] drew212: BTW, you change the status to incomplete when you ask for data, not if there's no response [03:54] i think i did ask for data earlier [03:55] i meant, since there hadn't been a response since i replied, the bug is incomplete [03:55] i noticed that i forgot to mark it incomplete when i asked for data previously [03:56] micahg: is that the duplicate you were talking about? [03:56] drew212: right, I'm saying it should be marked incomplete when asking :) [03:57] drew212: yeah, looks like it, but I don't know if I want to dupe it, it's old and the upstream bug is as well [03:57] micahg: yeah, i forgot to =X, and made up a reason so i could mark it incomplete =P [03:57] yeah its very old [03:58] drew212: if you click the little arrow next to the package name on a bug report, an expanded area shows up where you can change the status and leave a comment at the same time :) (you may have already known that, but doing that helps me remember to change the status if i need to) [03:59] ddecator: yeah, i use the comment box on the bottom a lot and forget to do things [04:00] drew212: that's alright, we've all been there, that's why we're giving you the tips that helped us :) [04:00] micahg: or ddecator: check out bug 591991, there isn't alot of information, but i believe this was meant to be listed as a brasero bug, and he only left the error message. [04:00] Launchpad bug 591991 in firefox (Ubuntu) "brasero files (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/591991 [04:00] ddecator: thanks =), i appreciate the criticism [04:01] drew212: good, as long as you know it's constructive and meant to help. you're doing a great job, and we appreciate the help :) [04:01] should i change the package? or just ask for more information first? [04:01] drew212: well, I would ask what the user has an issue with [04:01] ...i'd ask for information, i have no idea what it's about [04:02] the title says brasareo i was just wondering if it was safe to assume that was the package he was reffereing to [04:03] drew212: it's better to know before changing, saves on bugmail spam :) [04:03] true [04:04] ddecator: i appologize again on that, i forget to do things and remember later when i'm working on another bug so i have to go back and search through the bugs to fix them =P [04:04] like i just did on the disk full bug =X [04:04] drew212: no worries, i was doing the same things a few months ago :) [04:05] drew212: I should probably fix the disk full bug, but not now [04:05] s/fix/clean up/ [04:05] heh, there are higher priorities atm [04:12] micahg: pleia2 wants to know if 00:00UTC works for you for UUD (so 8pm on that saturday) [04:12] sorry, 7pm [04:12] it'll be 8pm for me :p [04:14] ah, didn't notice it was a sat :( [04:14] not before 10PM [04:14] oh, right [04:15] or 3AM UTC [04:15] ddecator: it's all you :) [04:15] micahg: haha, alright [04:15] is there an ubuntu evangelism team? [04:19] i honestly have no clue.. [04:19] ddecator: i dont think so [04:21] ddecator: i got a friend to install ubuntu because he was using a pirated copy of windows that was crippled... [04:22] drew212: very nice :) [04:23] ddecator: i told him its completely free, and everything is funcitonal, and he was willing to try, but he had some trouble getting adobe flash, and a few other things installed, but otherwise he's good [04:23] drew212: yeah, universe/multiverse isn't on by default [04:23] micahg: yeah... === rackIT_AFK is now known as rackIT [05:10] micahg: check out bug 592014, i think the website isn't working becuase it does the same thing when i try it in konqueror [05:10] Launchpad bug 592014 in firefox (Ubuntu) "i tried to sort by rating but it does`t work (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/592014 [05:11] drew212: done :) [05:11] so what should we do with it? [05:12] drew212: take a look at what I wrote :) [05:13] what package is it? [05:13] i didn't think it had anything to do with a package... lol [05:13] drew212: it doesn't [05:13] drew212: but you can leave in FF since it's about mozilla [05:14] thanks for the help =) [05:15] drew212: there are LoCo teams, which could be similar to what you are looking for [05:15] greg-g: i didnt think about those, thanks! [05:17] np :) === rackIT is now known as rackIT_AFK [08:51] anybody home?? [08:56] Wilcey: everyone is at work ;p [08:56] not everyone, but i'm about to go to bed, just realized what time it is.. [08:57] haha thanks, how do i report bugs? [08:57] !bugs > Wilcey [08:57] Wilcey, please see my private message [08:57] well that was easy :) [08:59] that was a robot!! [08:59] kind of [09:00] Wilcey: hei , dont insult ubot2 it is part of the family :( [09:00] i want insulting it, i was just suprised [09:00] a lot of ubuntu channels have some form of bot :) [09:01] Wilcey: just pulling your leg ;) [09:03] hahaha i know good to have a bit of fun [09:10] buggg === ziroday` is now known as ziroday [11:58] I can only start Lucid in failsafeX mode, booting in the normal mode results in a crash right before the login screen would appear. How can I identify the problem? [12:00] I figured that it could be a Blank Screen issue as on this page: https://wiki.ubuntu.com/X/Troubleshooting/BlankScreen [12:00] But since the computer crashes instead of just giving a blank screen, I am not sure... [12:45] Packaging Training Session in 15m in #ubuntu-classroom: Operation Cleansweep and the Patch Reviewers Team! === lifeless_ is now known as lifeless === \vish is now known as vish === flick is now known as Guest74202 === Guest74202 is now known as cory === cory is now known as flicck === flick_ is now known as flicck [17:33] Hi guys is anyone here? [17:54] Do I count as anyone? [18:01] charlie-tca: lol Of course :) , I got my answer on #ubuntu-motu though it was about something motu related but no-one was answering :) [19:37] somebody please educate manjo account about responsible of elevated privs: bug 527361 [19:37] Launchpad bug 527361 in linux (Ubuntu) (and 1 other project) "hotplug interferes with ethernet card (affects: 1) (heat: 6)" [High,Won't fix] https://launchpad.net/bugs/527361 [19:38] responsible use of ... [19:44] Laibsch: that user is not a direct member of bugcontrol, you should talk to the user offline [19:44] are you sure? [19:44] let me recheck [19:44] Laibsch: yes [19:44] Laibsch: user is an indirect member, so and isn't connected w/this team [19:46] Laibsch: maybe JFo can help you [19:46] I see [19:46] Thanks for clarifying [19:46] Laibsch: np [19:47] really frustrating lately [19:47] especially the kernel team [19:49] Laibsch: it's a pretty high stress team as they have a very large impact on the distro as well as the most bugs [19:51] yes, I understand [19:52] that's why they should REALLY act when everything is delivered to them on a silver platter [19:52] for a pretty important bug, no doubt [19:52] let me fetch the number [19:52] Laibsch: it's hard when you have that many bugs [19:53] * micahg won't touch kernel bugs w/a 10 foot pole [19:53] I used to be more understanding [19:53] in the past [19:53] wait a minute [19:53] I want to show you a bug [19:53] you tell me that's not fishy [19:54] bug 521967 [19:54] Launchpad bug 521967 in linux-backports-modules-2.6.32 (Ubuntu Lucid) (and 4 other projects) "support for new atheros wifi chipset - AR2427/ath9k (affects: 13) (heat: 97)" [Medium,Triaged] https://launchpad.net/bugs/521967 [19:54] I have zero understanding for that [19:55] Laibsch: a lot of regression testing has to go into kernel updates and they have to be very careful with what they pull in [19:55] throwing blame around or not, I think something needs to be done [19:56] this patch is straight from upstream [19:56] upstream had it prepared within two day [19:56] s [19:56] there was lots of time for this to include it in lucid like it should have been done [19:57] Laibsch: great, but there is high risk with any kernel patch, so being conservative is required, you should discuss this w/the kernel team if you think it's been sufficiently tested, BTW, it's targetted for lucid-updates [19:57] you know how many times I tried to discuss with them? [19:57] zero reaction! [19:58] Laibsch: unfortuntately, talking about it in here won't make anything change with the kernel team [19:59] unfortunately, I'm not sure where to talk for things to change [19:59] I tried quite a few venues [19:59] the kernel team, respectfully and with solutions, not just complaints [19:59] THe only thing I can do is to try to raise awareness that something isn't going right [20:00] greg-g: what more of a solution do you expect? [20:00] I find that comment quite disrespectful [20:00] to put it mildly [20:00] *I* already did all the work you can do as a non-member [20:00] Laibsch: I haven't engrossed myself with those bugs to know what is truly going on, and I won't even begin to assert that I know much about the kernel team's policies. So, I *expect* you to talk with them about it, in a respectful manner, to try to resolve this. [20:01] read above [20:01] Laibsch: #ubuntu-kernel is the proper venue [20:01] I contacted them at least thrice [20:01] no reaction [20:01] ever [20:01] how did you contact them? [20:01] by the venue that micahg suggested [20:02] you still want to tell me everything is "just fine"? [20:02] have you attempted to write a calm email to the kernel team mailing list? [20:02] I never said any such thing, Laibsch [20:02] greg-g: I think I'll end discussion with you on this point === BUGabundo is now known as BUGabundo_AFK [20:02] I need to go to bed [20:02] Laibsch: in that case, maybe try to cactch JFo and find out what's going on [20:02] micahg: who is jfo? [20:02] Laibsch: I'm sorry you feel I'm ignoring you, but I'm actually asking you questions to try to get this resolved [20:02] * Laibsch hears the name for the first time [20:02] Laibsch: kernel bug coordinator [20:03] * Laibsch can't find anyone with that nick [20:03] https://edge.launchpad.net/~jeremyfoshee [20:03] thanks [20:03] you're welcome Laibsch [20:05] greg-g: my feeling is you're not really asking questions but indirectly accusing of blowing this out of proportion, not doing my homework and being in need to calm down. [20:05] Laibsch: I do feel you need to calm down. But I also feel that apparently something is wrong with the communication channels between you and the kernel team, so I'm trying to figure out where that happened. [20:06] then again, it is hard to descern stress online through just text, so I could be wrong, you might be calm, and if that is true, I apologize [20:06] greg-g: thanks. And I do feel, I've listened enough. And I'll calm down by not not listening to this any longer [20:07] please read the bug report [20:07] for what it is [20:07] completely irrelevant of what I wrote here [20:07] you then tell me, everthing is peachy [20:07] JFo seems to be offline [20:08] I'll see if I can catch him some other time [20:08] good night [20:08] thanks for your time [20:08] again, I'm not going to try to insert myself between you and the kernel team on this issue, and I do not have the time right now to review those bug reports for peachiness. Sorry about that, I was just trying to insert some other venues of communication. [22:11] wow [22:11] phising from/to ubuntu MLs [22:12] From: "lists.ubuntu.com support" [22:12] X-Mailer: The Bat! (v3.0.1.33) Professional [22:12] Reply-To: cobwebsj@rapak.com [22:12] Message-ID: <832277894.84149781499980@rapak.com> [22:12] Dear Customer, [22:12] This e-mail was send by lists.ubuntu.com to notify you that we have temporanly prevented access to your account. [22:12] LOLOL === iflema_ is now known as iflema [22:56] heh. Good old The Bat... [22:57] now, what are they trying to get from the lists? [22:57] oh. Access, probably [22:59] anything [22:59] even email passwords [23:00] the js script uploads any cookie it finds === yofel_ is now known as yofel