[01:01] <kklimonda> honk
[01:01] <kklimonda> I'm getting oopses when trying to access web interface: OOPS-ID-1627appserver133
[01:01] <ubot4> https://lp-oops.canonical.com/oops.py/?oopsid=ID
[11:12] <Emry> :P Anyone here know about the Magnatune plugin?  ^^
[11:56] <kklimonda> what about it?
[12:28] <Emry> In Rhytmbox, if I tell it to download an album, it just tells me it is done, and that is it. :P  Not a show stopper of course, but could possibly be a bug.  ^^
[12:28] <Emry> Or user error.
[12:29] <Emry> :) If you have suggestions, I could try them, and then head towards the gnome forums or whatever to put in a bug report, because I realize that most of the Rhytmbox issues tend to be upstream stuff.  ^^
[13:43] <duanedesign> anyone running Ubuntu One on Maverick?
[14:56] <bottiger> How can I find out whats taking up space on my ubuntuone account? It says "You are currently using 910.3 MB of your 2.0 GB" although my account is completly empty
[14:56] <bottiger> exect for a single contact
[14:58] <nessita> duanedesign: I am, what do you need?
[14:59] <nessita> bottiger: you're account is empty where? in the web ui?
[14:59] <bottiger> nessita: yes
[15:00] <bottiger> nessita: and on my disk
[15:00] <bottiger> nessita: and everywhrer else
[15:01] <nessita> bottiger: could you please take a screenshot of your browser showing the web ui, and paste bin it?
[15:02] <bottiger> nessita: working on it
[15:02] <nessita> thanks
[15:03] <bottiger> nessita: http://dl.dropbox.com/u/4000492/ubuntuone.png -this should contain everything
[15:04]  * nessita looks
[15:04] <bottiger> and no hidden dot-files (don't know if they would show up on the webUI)
[15:06] <nessita> bottiger: could you please paste the ouput of "u1sdtool --list-folders" (run that on a terminal please)
[15:06] <bottiger> returns "No folders"
[15:06] <nessita> wow
[15:06] <nessita> bottiger: let me grab some more help ;-)
[15:06] <nessita> jdobrien: ping
[15:07] <bottiger> nessita: okay :)
[15:07] <nessita> bottiger: how many clients do you have? for the same account, I mean
[15:08] <bottiger> only this one
[15:09] <jdobrien> nessita, what's up?
[15:10] <nessita> jdobrien: bottiger says that his account reports You are currently using 910.3 MB of your 2.0 GB and he has no content on his account
[15:10]  * jdobrien checks
[15:10] <nessita> jdobrien: he also has no folders as per u1sdtool --list-folders
[15:10] <nessita> jdobrien: what extra debug can we run?
[15:10] <jdobrien> nessita, that only shows UDFs
[15:11] <nessita> jdobrien: yes, I know
[15:11] <nessita> jdobrien: but we check his Ubuntu One plus his UDFs
[15:11] <jdobrien> bottiger, if you go in ~/Ubuntu One, what does du -s show?
[15:11] <bottiger> jdobrien: see my screenshot: http://dl.dropbox.com/u/4000492/ubuntuone.png
[15:13] <jdobrien> bottiger, ahh yes, you have an older account.
[15:14] <nessita> jdobrien: older account? :-)
[15:14] <jdobrien> bottiger, this is a known issue with some buggy code
[15:14] <bottiger> jdobrien: an older account?
[15:14] <jdobrien> bottiger, you've been with us for a while
[15:14] <bottiger> jdobrien: I've tried. But I have to admit u1 always have feelt a little buggy. Maybe that's why
[15:14] <jdobrien> bottiger, we know of this issue and need to run a script to correct quota usage
[15:16] <bottiger> jdobrien: can you do that, please?
[15:16] <jdobrien> bottiger, unfortunately it's not setup to run on a per user basis. so I can't :(
[15:16] <jdobrien> bottiger, but it is a known issue and we're working it
[15:17] <jdobrien> nessita, I think we need to make this bug public so people can see it's a known problem
[15:17] <bottiger> jdobrien: ahh - okay
[15:17] <nessita> jdobrien: I agree, shall we talk to joshuahoover?
[15:17] <jdobrien> bottiger, sorry about the frustration
[15:17] <nessita> bottiger: sorry :-(
[15:18] <bottiger> jdobrien: no problem
[15:18] <bottiger> jdobrien: but while I have you, may I ask. How many developers are working on ubuntu one ?
[15:19] <jdobrien> bottiger, well the entire Ubuntu One team is 25 people, but there are many parts to it
[15:19] <jdobrien> bottiger, file sync is just 4
[15:19] <bottiger> jdobrien: wow - that was a lot
[15:20] <bottiger> jdobrien: honestly I was expecting 4 or 5 in total
[15:21] <jdobrien> bottiger, with music store, phone sync, and various other couchdb sync things going on, it's a big project
[15:22] <jdobrien> bottiger, the 25 includes project manager and other non development staff
[15:23] <jdobrien> oops...it's 28 in total
[15:23] <bottiger> I guess. Anyway, I think I got what I came for, thank you for your time. But as a final note, if I could put one thing on my wishlist for the ubuntu one project it would be a better blog. I don't know you company policies, but as a user its really nice to know what's going on and get excited over. If you need inpiration look at the Amarok team. They are doing a really good job of blogging about upcomming features and beta releases
[15:24] <bottiger> just me 2 cents
[15:24] <bottiger> anyway - thank you for your help
[15:24] <jdobrien> bottiger, great suggestion! thanks
[15:24] <duanedesign> hello nessita. I was doing some bug work and was trying to determine if the description of bug 591030 is the corect behaviour or if user is experiencing a bug.
[15:24] <ubot4> Launchpad bug 591030 in ubuntuone-client (Ubuntu) "'Unsynchronized' emblem looks like there is a problem (affects: 1) (heat: 391)" [Undecided,New] https://launchpad.net/bugs/591030
[15:25] <nessita> duanedesign: on a meeting I'll check that ASAP
[15:25] <dobey> duanedesign: yes, but it is a bug in Humanity
[15:30] <jdobrien> bottiger, http://voices.canonical.com/ubuntuone/
[15:31] <jdobrien> bottiger, I had to dig to find that...I guess that's bad :)
[15:31] <bottiger> jdobrien: ohh - I had no idea
[15:33] <duanedesign> dobey: thank you. Also if you get a chance could you look at bug 594423 I am ubsure about the ROOT_MISMATCH state.
[15:33] <ubot4> Launchpad bug 594423 in ubuntuone-client "UnbuntoOne local and server roots are different (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/594423
[15:35] <dobey> facundobatista: ^^ can you look at that? :)
[15:36] <facundobatista> duanedesign, dobey, it's a root mismatch... the server has a root for that user, and in the client there's other differently
[15:37] <dobey> but what does it mean?
[15:37] <facundobatista> duanedesign, dobey, it happens sometimes when a new user is created in an old non-cleaned structure
[15:38] <facundobatista> duanedesign, dobey, IOW, "~/Ubuntu One" has the information for other user
[15:38] <facundobatista> (also, .local/shares/ubuntuone, for example)
[15:52] <rendark> "honk"
[15:53] <rye> rendark, hi!
[15:53] <rendark> hi there rye. i'm afraid i've got a little ubuntuone problem
[15:54] <rye> rendark, i am all ears, what version of the distribution are you running and what is the problem?
[15:55] <rendark> okidoki, 'm running 10.4 with latest updates and some packages from medibuntu.
[15:55] <rendark> i bought two songs last weekend. first downloaded fine, second is queued since then
[15:56] <rendark> via rhythmbox
[15:56] <rendark> i already looked for it in my cloud via webinterface
[15:56] <rendark> nothing there
[15:57] <rye> alecu, ping, is there anything happening to music downloads now?
[16:22] <rye> rendark, i have contacted the person responsible and we'll have some info within an hour
[16:25] <rendark> thank you rye and please don't mind my netiquette. i'm not familiar with irc, because this is my second irc "contact" :)
[16:25] <rye> rendark, you are doing great, so nothing to worry about here
[16:26] <joshuahoover> nessita, jdobrien: you 2 mentioned earlier about the bug with not reporting the storage # properly for older accounts but i didn't see a bug # mentioned, is there one? i'll update the status page
[16:28] <jdobrien> joshuahoover, 580230
[16:29] <duanedesign> rye: have you seen any bugs before complaining of conlicts, or rather cross syncing, of DropBox folders. bug 593060
[16:29] <ubot4> Launchpad bug 593060 in ubuntuone-client "Ubuntu One interfering with dropbox sync and folders (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/593060
[16:32] <joshuahoover> jdobrien: thanks!
[16:33] <rye> duanedesign, no, this is the first time
[16:37] <nessita> joshuahoover: sorrry, still on a meeting
[16:38] <joshuahoover> nessita: np, jdo got it for me :)
[18:29] <rye_> Test
[18:58] <aleksander> hi all, does Ubuntu One use SSL or some other secure transmission mechanism?
[18:59] <beuno> aleksander, yes, the files between your computer and the cloud are encrypted when they are transfered
[19:00] <mkarnicki> aleksander: yes, SSL
[19:00] <aleksander> beuno: so the actual transmission is not secure, just the file was encrypted in client-side and decrypted in server-side?
[19:00] <aleksander> oh, ok, SSL then
[19:00] <mkarnicki> aleksander: yes
[19:01] <mkarnicki> aleksander: (I just had a portability issue porting U1 to Android, it has a TLS (SSLv3) related bug :/ )
[19:01] <beuno> mkarnicki, how's that going, btw?
[19:01] <beuno> I have so much faith in you, I ordered a Nexus One last week
[19:01] <dobey> mkarnicki: because of the cert files?
[19:01] <mkarnicki> beuno: hahah, lovely =)
[19:02] <mkarnicki> dobey: Android fails to make a handshake with TLS http://code.google.com/p/android/issues/detail?id=4914
[19:02] <aleksander> will Canonical ever publish server-side as Free Software, anyway?
[19:03] <beuno> aleksander, well, until we find a way to make money while the server is open source, it's very unlikely
[19:03] <mkarnicki> beuno: not very well during last few days, but that's because I hit an Android bug, not because of me ;< . we're working on it with verterok, so keep that faith =) I'll ship you a killer app ;)
[19:04] <mkarnicki> beuno: by the way, good choice with that phone
[19:04] <beuno> mkarnicki, that's great. We may fiddle with android for other parts of the system, so I may ping you in a month or so about it  :)
[19:04] <beuno> mkarnicki, yeah?  there was so many to choose from!
[19:04] <aleksander> beuno: that's a real pity then... not everyone can trust on a third party to store its own files :-)
[19:05] <mkarnicki> beuno: I know what you mean ;) I'll be happy to talk it over.
[19:05] <mkarnicki> beuno: i think that's the first 1GHz phone
[19:05] <mkarnicki> beuno: gotta go now, catch you later!
[19:05] <beuno> bye mkarnicki
[19:06]  * mkarnicki waves
[19:06] <beuno> aleksander, yeah, I totally understand. I think cloud services are not meant for sensitive information
[19:07] <aleksander> beuno: that's why I need my 'personal little cloud' :-)
[19:07] <dobey> aleksander: you have one. it's called a 'hard drive' :)
[19:08] <aleksander> that's not a cloud! that would be just the local mirror of my 'personal little cloud'
[19:08] <dobey> apt-get install openssh-server :)
[19:09] <aleksander> I've been using rsync & Unison for a while, but they really lack real-time stuff
[19:09] <beuno> right, so most of our users don't seem to be interested in that type of service
[19:09] <aleksander> and iFolder seems to not get debian-packaged ever
[19:09] <beuno> so we're trying to focus on what will bring the most value to Ubuntu users
[19:10] <dobey> running your own server isn't a service. :)
[19:10] <aleksander> beuno: s/Ubuntu/Canonical there... :-)
[19:10] <dobey> it's a personal choice
[19:10] <beuno> aleksander, no no, Ubuntu
[19:11] <beuno> the value for the service is for Ubuntu users
[19:11] <aleksander> as an Ubuntu user, I would really like that service, but not from a third-party which I cannot trust
[19:11] <dobey> what third party do you not trust?
[19:11] <beuno> aleksander, right, and a few people share that same need
[19:11] <aleksander> dobey: Canonical would be I guess
[19:11] <beuno> aleksander, but it's a small number of users, compared to, say, people who want mobile access to their cloud
[19:11] <dobey> aleksander: well, surely you must trust Canonical, if you're running thier operating system on your computer, no?
[19:12] <aleksander> yes, the number of users worried actually about their privacy is reaaaally small, and that's a shame
[19:12] <dobey> it's like saying you don't trust MS with your e-mail in Hotmail, but using Outlook instead to read e-mail. :)
[19:12] <aleksander> dobey: no, of course not
[19:12] <beuno> either way, it's less about trust, which is personal, and more about what what will add value to most people
[19:13] <aleksander> I trust ubuntu because I can apt-get source <whatever> and check what the code is actually doing
[19:13] <dobey> so you don't trust Canonical enough to run their OS, but yet you do?
[19:13] <beuno> so yeah, most people, myself included TBH, aren't very paranoid with their information
[19:13] <dobey> aleksander: so you don't use google, gmail, twitter, facebook, or other web sites?
[19:14] <aleksander> dobey: yes and no, yes for non-sensitive info like mailing lists for example; no for personal email
[19:15] <dobey> so all personal e-mail sent to you is encrypted? and you encrypt all personal e-mail to everyone else?
[19:15] <aleksander> but actually, I've got lots of sensitive information that I would like to safely store; as for example pictures
[19:16] <aleksander> dobey: that's another issue, but yes, if anything sensitive, PGP
[19:17] <aleksander> anyway, this is not only about not trusting a third-party, that can be argued
[19:17] <aleksander> it's also about my freedom to be able to modify the server-side, which currently I can't
[19:18] <aleksander> and I also can't install my own server-side
[19:18] <dobey> you are free to write your own server
[19:18] <dobey> there is absolutely nothing preventing that from happening
[19:19] <aleksander> dobey: yeah, that's how GNU started, providing fully-free alternatives of proprietary systems
[19:20] <aleksander> it's quite a pity that Canonical didn't embrace the same purpose here
[19:20] <beuno> aleksander, again
[19:20] <beuno> if you have any ideas on how for us to keep our jobs
[19:20] <beuno> and still develop the software
[19:20] <beuno> while it's open source
[19:20] <beuno> please, let us know
[19:21] <aleksander> yeah, look at iFolder & Novell for example
[19:21] <beuno> it would make our life as developers a million times easier
[19:21] <beuno> I don't think Novell is in example for almost anything  ;)
[19:21] <dobey> yeah, novell is certainly not making money off ifolder
[19:22] <beuno> I'd rather we stay clear of signing contracts with Microsoft
[19:23] <aleksander> you would probably get more money at microsoft, also writing proprietary software
[19:24] <beuno> I'm not sure of that, I do know I wouldn't be able to work from home
[19:24] <aleksander> you know, that excuse of how to make money is not new... just that before it applied to desktop-side software, and the people ranting about Free Software where the ones using it...
[19:25] <beuno> right, so we figured out a way we can still make some money while keeping the client-side open
[19:25] <aleksander> all I'm saying is that it's a pity that it now applies to server-side software and the ones using it are actually so-called free-software supporters
[19:25] <beuno> now, we have to figure out how to do the same with the server
[19:26] <beuno> until then, it's mostly whining about getting things for free, and not caring about why they aren't
[19:26] <aleksander> opening client-side is definitely not because of freedom, it's just because of convenience
[19:27] <aleksander> which freedom does the client-side give me, if I cannot tweak the server-side?
[19:27] <beuno> so you're saying that the company who build the most popular linux distribution doesn't care about freedom
[19:27] <beuno> it gives you the freedom to inspect what runs on your computer
[19:27] <aleksander> beuno: at least in Ubuntu One, of course they don't care about freedom
[19:27] <beuno> to implement a better server
[19:27] <beuno> and to improve the software you run
[19:28] <beuno> aleksander, this is not a fragmented company
[19:28] <beuno> everybody cares about free software
[19:28] <beuno> BUT
[19:28] <beuno> everyone cares about their jobs as well
[19:28] <beuno> as should you
[19:28]  * mkarnicki supports beuno 
[19:29]  * mkarnicki would also like to work for canonical one day ;)
[19:29]  * mkarnicki goes back to his stuff
[19:29] <aleksander> yey, let's all work writting proprietary software :-)
[19:30] <mkarnicki> aleksander: hahah that made my day
[19:30] <mkarnicki> :)
[19:30] <mkarnicki> aleksander: if it was your job, and money to feed and provide living to your family, you would understand :)
[19:31] <mkarnicki> working on the server side doesn not mean you don't support open-source software
[19:31] <aleksander> actually, I get paid to write free software, just not by Canonical
[19:31] <mkarnicki> that's what I think are mistaken about
[19:31] <mkarnicki> aleksander: that's great!
[19:31] <aleksander> mkarnicki: as long as it's software, it's the same issue, exactly the same
[19:32] <aleksander> mkarnicki: only less users interested in the actual server-side software, that's it
[19:32] <mkarnicki> aleksander: some may choose canonical (or canonical choose them), some may choose other companies. don't let job choice make you judge people :)
[19:32] <aleksander> yes, that's right
[19:32] <aleksander> so forgive me if I stressed someone here, really :-)
[19:33] <mkarnicki> I think that was a very interesting talk
[19:33] <mkarnicki> I couldn't stop to follow it ;>
[19:33] <aleksander> I actually wrote proprietary software in the past, so I can understand
[19:33] <mkarnicki> my english sucks. * I couldn't stop following it.
[19:33] <mkarnicki> really gotta go this time, cheers!
[19:33] <aleksander> mkarnicki: bye
[19:35] <beuno> aleksander, if you take any random developer at Canonical, they'll likely blow your contributions to open source away
[19:35] <beuno> and during the time they're at Canonical
[19:35] <beuno> so much of the work done in Canonical gets pushed back out, it's crazy
[19:36] <aleksander> beuno: didn't get your point
[19:36] <beuno> everyone at Canonical either works directly on free software, or contributes massively to it
[19:37] <aleksander> beuno: oh, I don't discuss that
[19:37] <beuno> good
[19:37] <aleksander> beuno: and that's great, I mean Canonical has done A LOT for Free Software
[19:37] <aleksander> just that for some, it may not be enough
[19:37] <beuno> so we're boardly in agreement, we're just not really understanding reality in the same way
[19:38] <aleksander> yeah, dude, some day Ubuntu One server-side will get published as with Launchpad, and I will come back here and say really thank you to all you guys making it possible
[19:38] <aleksander> but currently I can't, that's the issue
[19:40] <jcastro> aleksander: you might want to look at sparkleshare
[19:43] <aleksander> jcastro: that's actually pretty interesting, thanks...
[19:48] <CardinalFang> aleksander, so, one day, you will have a reason to be in #ubuntuone?
[19:50] <aleksander> CardinalFang: well, right now I have another one, which was questions about the technology itself
[19:50] <CardinalFang> Oh.  I missed that question.  Sorry.
[19:51] <aleksander> CardinalFang: oh, yeah, I didn't come in and just rant about it :-)
[19:52] <aleksander> I didn't actually rant about it anyway, we've just been sharing different point of views about the server-side licensing issue
[19:54] <dobey> aleksander: so i have a pertinent question to that end. do you pay for Ubuntu CDs, or do you just always download the ISO, or dist-upgrade?
[19:55] <CardinalFang> Right.  A lot of people have a sense of entitlement to everything Canonical Ltd. makes.  *shrugs*
[19:57] <aleksander> dobey: I download it, is that an issue? I'm free to do it
[19:58] <dobey> aleksander: no. i'm just wondering that if everyone always downloads everything for free, and expects all services to be free, how they expect the bandwidth to get paid for, and the developers to eat, and pay rent, and for their access to the internet to contribute to the project
[19:59] <aleksander> dobey: well, selling CDs, support... just find a way that doesn't compromise your users' freedom
[20:00] <dobey> your freedom is not compromised
[20:00] <dobey> there is no canonical agent holding a gun to your head and forcing you to use anything
[20:01] <dobey> you're just paranoid :)
[20:01] <aleksander> that's why I just don't use Ubuntu One, while I really would like to
[20:02] <aleksander> dobey: yeah, 25 years ago they told the same to a guy who thought that writting a fully free unix replacement was just an illusion
[20:02] <gnomefreak> when using Funambol what do i use for Account -> Server -> Location?
[20:03] <aleksander> dobey: and...  well, not going to say he was/is not paranoid ;-)
[20:03] <dobey> well, you don't want to use ubuntu one. you want to run your own server. at that point, you aren't using Ubuntu One. it would be like running status.net on your own host, and saying you use identi.ca, when you don't actually use it :)
[20:04] <dobey> GNU isn't totally free. but whatever. and yes, RMS is pretty paranoid for other reasons.
[20:04] <aleksander> dobey: whatever, name doesn't matter here
[20:04] <aleksander> dobey: GNU isn't totally free?
[20:04] <dobey> nope
[20:05] <aleksander> for example... ?
[20:05] <dobey> the license is pretty clear on that.
[20:05] <aleksander> what?
[20:05] <dobey> have you read it? it is full of "You are not allowed to." and "You must do."
[20:06] <dobey> the only license that is Totally Absolutely 100% Free (TM), is no license at all (aka Public Domain)
[20:06] <aleksander> dobey: ahh ok I see your point... well, enforcing the freedom or not enforcing the freedom is something you can choose in your free software license, yes
[20:07] <aleksander> which doesn't mean "GNU isn't totally free"
[20:10] <dobey> "Totally" means "absolute" and if i can't do whatever i please, it is not absolute. therefore it is not totally free. you might say "GNU is free enough for most." in which case, you'd be closer to the truth :)
[20:15] <aleksander> dobey: ok, if with "totally free" you mean public domain, you should have said so
[20:15] <aleksander> other than that, it's just different levels of freedom
[20:15] <dobey> i did say so
[20:16] <aleksander> I mean you should have said "GNU isn't public domain", that would have made your point much more clear
[20:16] <aleksander> and I would have agreed to that, of course
[20:16] <dobey> well, GNU is obviously not public domain. i don't see a need to restate that :)
[20:24] <aleksander> is the sync near-real-time (based inotify for example) or periodic (like every X seconds/minutes) ?
[20:26] <aleksander> oh, inotify it seems
[20:34] <dobey> desktopcouch syncs every 10 minutes or so
[20:34] <dobey> files are watched with inotify
[20:38] <aleksander> dobey: do you have any special handling when reached the max number of inotify watches?
[20:39] <dobey> i don't know the specifics, as i didn't work on that bit of code
[20:41] <aleksander> dobey: ok, just wondering
[21:11] <Chipaca> aleksander: no, we don't. But outside of development you'd be hard pressed to hit that limit
[21:11] <Chipaca> aleksander: because it's a watch per directory, not per file
[21:20] <aleksander> Chipaca: any hint on the status of fanotify in the kernel? is it going on, or stopped?
[21:21] <Chipaca> aleksander: no idea. facundobatista?
[22:09] <jio> hello - I read the FAQ and reinstalled ubuntu one. Still can't find the "add my computer" button.
[22:09] <jio> ofc. I already reg an account
[22:10] <jdobrien> jio, System > Preferences > Ubuntu One
[22:11] <jdobrien> jio: did you already have it installed and registered before?
[22:13] <jio> sec tele
[22:20] <jio> before running the software I already sign in on the site
[22:21] <jio> confirmed the reg email etc.
[22:21] <jio> then I ran the software and clicked "manage accounts"