/srv/irclogs.ubuntu.com/2010/07/07/#ubuntuone.txt

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seltixhi... any one has ubuntu 10.04 plz?04:37
seltix??04:37
seltixhi... any one has ubuntu 10.04 plz?04:38
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seltixsomebody alive?04:43
duanedesignmorning rye10:05
ryeduanedesign, mornings!10:06
duanedesignrye: you mentioned grep'ing the dropbox code for syncdaemon?10:15
ryeduanedesign, yes, Chipaca was interested in the results for some reason10:15
duanedesignrye: ok. I have not found anything. i grep'ed all the directories and files i found with a 'locate dropbox'10:19
popeyalan@bishop:~/.dropbox-dist$ strings * | grep -i syncdaemon10:22
popeyreturns nowt10:22
duanedesignrye: the OP responded to a request for more info and confirmed that the dropbox folder was shoowing up under 'u1sdtool --list-folders'10:23
duanedesignhello popey. You use both simultaneously?10:25
popeyyes10:25
duanedesigni signed up yesterday to try and reproduce the issue with no luck.10:26
popeynot on the same folder though10:26
popeysorry, i dont know what the issue is10:26
popeyis there a bug report?10:26
duanedesignhttps://answers.launchpad.net/ubuntuone-client/+question/11675810:26
popeythe default name of the dropbox folder is ~/Dropbox, note the OP has ~/Dropbox _and_ ~/DropBox - the latter can only have been made manually10:28
ryekklimonda, hi, are you able to access the contacts via the web interface?11:03
kklimondarye: most of them but I just got OOPS-ID-1649appserverZADGBdIHcDAFEECGFIefHCdIJHaAIeECe24499011:04
ubot4https://lp-oops.canonical.com/oops.py/?oopsid=ID11:04
ryekklimonda, hmmm, on the contacts, right?11:04
kklimondarye: on one of them, yes11:05
gordare there problems with the music store on maverick? i haven't been able to buy anything from there on maverick ever. it just gets to the "Connecting you to the Ubuntu One Music Store..." stage and sits there forever. ubuntu one seems to work fine though11:18
gordthis is in rhythmbox11:19
gordFYI it works okay in banshee11:59
duanedesigngord: hmm. I am checking mine12:01
ryekklimonda, i believe the service fails to work properly due to a malformed contact record that causes the server to break causing funambol sync and contact sync to be broken12:21
ryekklimonda, updating the bug report12:21
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Hendrik1hi AnxiousNut16:45
AnxiousNutHendrik1, hey XD16:46
Hendrik1OK Hi evereone I've got a problem with ubuntuone I've got a folder Public that contains als my public files and it got rename with a .u1conflict anotherthing the cloud icon doesn't appear in the panel is that normal?16:47
nettrotThe cloud icon by default only appears when syncing is actually happening. That can be changed in System->Preferences->Ubuntu One16:48
nettrotAnd I've never seen an enitre folder conflict before16:48
Hendrik1every file in it got renamed too16:49
Hendrik1(ONLY 4 FILES IN IT)16:50
Hendrik1sry capslock16:50
nettrotI'd suggest filing a bug, mark it private, then create a tarball of your ~/.cache/ubuntuone/log directory, and attach it to the bug. Then give that bug number to honk.16:51
Hendrik1hmm don't see an option for the icon16:51
nettrotHendrik1: Let me check, I know something used to be there.16:53
nettrotHendrik1: Hmm, I'm not seeing it on Maverick right now either.16:53
Hendrik1ok16:55
nettrotHendrik1: As for the conflict thing, that usually results when the folder can't be cleanly synced between two systems. Like, you changed the file at the same time on two different systems, and one of the systems can't update to u1's servers cleanly.16:57
Hendrik1hmm i only have one pc registered16:57
nettrotYeah, definitely a bug. File it using 'ubuntu-bug ubuntuone-client'16:58
Hendrik1I already removed the folder and tried syncing before should i still post the logs?16:59
nettrotYeah, the logs should still have relevant information.16:59
nettrotI'd mark the bug private before posting the logs though.16:59
Hendrik1is there personal data in the logs?17:01
nettrotUh, filenames and paths, but I don't think anything more personal than that. I've just seen the u1 developers suggest marking private on those. I'm not intimately familiar with those logs.17:02
Hendrik1honk Bug #60278017:10
ubot4Hendrik1: Bug 602780 on http://launchpad.net/bugs/602780 is private17:10
Hendrik1nettrot: right so far?17:11
nettrotHendrik1: Should be good. One of the U1 sync daemon devs should be able to do something with it now.17:12
Hendrik1ok good17:14
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AJenboHi, about 3 dayes ago i sendt in a tick about having payed for 50GB but only getting 2GB, can I please have this solved now?19:19
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AJenbocase number 00011103, it's 5 days old and no one has replied to it19:20
AJenboNo takers?19:32
nettrotAJenbo: I haven't seen any of the u1 developers from Canonical active on this channel yet today.19:32
AJenbooh :/19:33
AJenboany idea how i might get there attention then?19:33
nettrotAs it says in the topic, just honk.19:33
nettrotOtherwise, I'm not sure what more can be done, since you already have a support ticket in.19:34
AJenboyeah but 5 days waiting for an acknolegment seems a bit much :/19:35
AJenbonettrot, what do you mean by honk?19:36
AJenbooh, i was only seeing part of the topic, i get it now19:36
AJenbohonk19:37
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ChipacaAJenbo_away: let me look19:38
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ChipacaAJenbo_away: ping19:49
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AJenbo_awayChipaca, pong21:37
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ChipacaAJenbo: hi21:56
ChipacaAJenbo: are you still seeing the issue?21:57
AJenbodid you have a look at my issue?21:57
AJenboyes it has been very presistant for the last 5 days21:57
AJenboaccount page sayes "Your Ubuntu One plan 50 GB"21:58
AJenboDashboard sayes "You are currently using 2.0 GB of your 2.0 GB"21:58
Chipacajdobrien: ping21:59
ChipacaAJenbo: I'm seeing that. I'll fix it or have somebody fix it before EOD. Sorry it's taken us so long to get back to you.22:01
AJenbook grate22:03
AJenboany news on the mearge function for contacts, or syncing contacts?22:03
Chipacabeuno: that one's for you22:03
AJenbohttps://bugs.launchpad.net/ubuntuone-servers/+bug/59998922:03
ubot4Launchpad bug 599989 in ubuntuone-servers "Merge contacts is broken in the web ui (affects: 2) (dups: 1) (heat: 16)" [High,Triaged]22:04
AJenboi was told it would be fixed during the weekend, and i really need it as long as there are issues with the android sync22:04
AJenbonice bot :)22:05
KaptainI am in the same position with a 50 GB subscription22:12
AJenboChipaca, ^22:13
Kaptainquota registers 2 GB but payed for 50 GB22:13
Chipacathe cronjob that updates the database when those payments come through is broken, a horde of people are working on it right now :)22:14
Kaptainfiled bug report Bug #60258022:14
ubot4Launchpad bug 602580 in ubuntuone-client "Incorrect quota being enforced (affects: 1) (heat: 8)" [Undecided,New] https://launchpad.net/bugs/60258022:14
Kaptainok22:14
KaptainI also use gnucash and find that the main file (it creates timestamped backups) sometimes is tagged with u1conflict22:16
Kaptainanybody else experiencing that?22:16
duanedesignKaptain: i have heard of this before22:16
Kaptainis there a bug filed for it?22:16
duanedesignlet me see if i can find a bug report22:17
AJenboYeah i get a few random conflicts here an there, but it's mostly when i am impatient and start doing changes from multiple machines and the web interface befor it syncs22:18
Kaptainduanedesign: I searched for a bug specific to gnucash but there was nothing that stood out22:20
duanedesignKaptain: i am only finding it in comments of another bug22:29
duanedesignexample: bug 47507922:30
KaptainI will keep an eye on it but it may be due to how it performs  back up of the current file22:30
ubot4Launchpad bug 475079 in ubuntu (and 1 other project) "ubuntuone-syncdaemon causes 100% cpu usage shortly after starting up (dup-of: 407762)" [Undecided,New] https://launchpad.net/bugs/47507922:30
ubot4Launchpad bug 407762 in ubuntuone-client (Ubuntu) (and 1 other project) "ubuntuone-syncdaemon maxes out system resources when trying to hash a file with root permissions (affects: 24) (dups: 2) (heat: 63)" [Medium,Fix released] https://launchpad.net/bugs/40776222:30
duanedesignit would be the firsst one^^22:30
Kaptaingreat... I think I will file a bug when they fix my quota issue, otherwise I will cut the losses and pay for another service22:33
jdobrienChipaca, pong22:33
duanedesignhttps://bugs.launchpad.net/ubuntu/+source/ubuntuone-client/+bug/58332222:36
ubot4Launchpad bug 583322 in ubuntuone-client (Ubuntu) "Ubuntu One renamed critical files for some reason to .conflict (affects: 1) (heat: 67)" [Low,New]22:36
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duanedesignKaptain the file above is for the gnucash issue22:39
duanedesignd'ohh22:39
duffydackwho was I speaking to the other night about nautilus elementary crashing with u1?22:49
duffydackthink it was you duanedesign22:49
duanedesignhello duffydack22:52
duffydackhi22:53
duanedesignduffydack: how goes it?22:53
duffydackthe publishing via nautilus elementary according to them is an U1 bug , I dunno but anyway here is the bug https://bugs.launchpad.net/nautilus-elementary/+bug/60248222:53
ubot4Launchpad bug 602482 in nautilus-elementary "Nautilus crash when publishing file to UbuntuOne (affects: 1) (heat: 6)" [Undecided,New]22:53
* duanedesign looking22:54
duffydackI think i`ll just revert to old ugly bones nautilus for now.. I dont see a fix anytime soon.22:54
nettrotThere, I linked to to u1client as well22:55
duanedesignthanks nettrot22:58
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nettrotduanedesign: It's that 'Also affects project' link on the bug page, if you want to know how to do that in the future.23:00
duffydackWould you believe it, it didnt crash when I just did a publish..23:17
duffydackevery other time it has23:17
duanedesignduffydack: i also attached the pastebin from the log grep we did last night23:19
duanedesignto the bug report23:19

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