[04:37] <seltix> hi... any one has ubuntu 10.04 plz?
[04:37] <seltix> ??
[04:38] <seltix> hi... any one has ubuntu 10.04 plz?
[04:43] <seltix> somebody alive?
[10:05] <duanedesign> morning rye
[10:06] <rye> duanedesign, mornings!
[10:15] <duanedesign> rye: you mentioned grep'ing the dropbox code for syncdaemon?
[10:15] <rye> duanedesign, yes, Chipaca was interested in the results for some reason
[10:19] <duanedesign> rye: ok. I have not found anything. i grep'ed all the directories and files i found with a 'locate dropbox'
[10:22] <popey> alan@bishop:~/.dropbox-dist$ strings * | grep -i syncdaemon
[10:22] <popey> returns nowt
[10:23] <duanedesign> rye: the OP responded to a request for more info and confirmed that the dropbox folder was shoowing up under 'u1sdtool --list-folders'
[10:25] <duanedesign> hello popey. You use both simultaneously?
[10:25] <popey> yes
[10:26] <duanedesign> i signed up yesterday to try and reproduce the issue with no luck.
[10:26] <popey> not on the same folder though
[10:26] <popey> sorry, i dont know what the issue is
[10:26] <popey> is there a bug report?
[10:26] <duanedesign> https://answers.launchpad.net/ubuntuone-client/+question/116758
[10:28] <popey> the default name of the dropbox folder is ~/Dropbox, note the OP has ~/Dropbox _and_ ~/DropBox - the latter can only have been made manually
[11:03] <rye> kklimonda, hi, are you able to access the contacts via the web interface?
[11:04] <kklimonda> rye: most of them but I just got OOPS-ID-1649appserverZADGBdIHcDAFEECGFIefHCdIJHaAIeECe244990
[11:04] <ubot4> https://lp-oops.canonical.com/oops.py/?oopsid=ID
[11:04] <rye> kklimonda, hmmm, on the contacts, right?
[11:05] <kklimonda> rye: on one of them, yes
[11:18] <gord> are there problems with the music store on maverick? i haven't been able to buy anything from there on maverick ever. it just gets to the "Connecting you to the Ubuntu One Music Store..." stage and sits there forever. ubuntu one seems to work fine though
[11:19] <gord> this is in rhythmbox
[11:59] <gord> FYI it works okay in banshee
[12:01] <duanedesign> gord: hmm. I am checking mine
[12:21] <rye> kklimonda, i believe the service fails to work properly due to a malformed contact record that causes the server to break causing funambol sync and contact sync to be broken
[12:21] <rye> kklimonda, updating the bug report
[16:45] <Hendrik1> hi AnxiousNut
[16:46] <AnxiousNut> Hendrik1, hey XD
[16:47] <Hendrik1> OK Hi evereone I've got a problem with ubuntuone I've got a folder Public that contains als my public files and it got rename with a .u1conflict anotherthing the cloud icon doesn't appear in the panel is that normal?
[16:48] <nettrot> The cloud icon by default only appears when syncing is actually happening. That can be changed in System->Preferences->Ubuntu One
[16:48] <nettrot> And I've never seen an enitre folder conflict before
[16:49] <Hendrik1> every file in it got renamed too
[16:50] <Hendrik1> (ONLY 4 FILES IN IT)
[16:50] <Hendrik1> sry capslock
[16:51] <nettrot> I'd suggest filing a bug, mark it private, then create a tarball of your ~/.cache/ubuntuone/log directory, and attach it to the bug. Then give that bug number to honk.
[16:51] <Hendrik1> hmm don't see an option for the icon
[16:53] <nettrot> Hendrik1: Let me check, I know something used to be there.
[16:53] <nettrot> Hendrik1: Hmm, I'm not seeing it on Maverick right now either.
[16:55] <Hendrik1> ok
[16:57] <nettrot> Hendrik1: As for the conflict thing, that usually results when the folder can't be cleanly synced between two systems. Like, you changed the file at the same time on two different systems, and one of the systems can't update to u1's servers cleanly.
[16:57] <Hendrik1> hmm i only have one pc registered
[16:58] <nettrot> Yeah, definitely a bug. File it using 'ubuntu-bug ubuntuone-client'
[16:59] <Hendrik1> I already removed the folder and tried syncing before should i still post the logs?
[16:59] <nettrot> Yeah, the logs should still have relevant information.
[16:59] <nettrot> I'd mark the bug private before posting the logs though.
[17:01] <Hendrik1> is there personal data in the logs?
[17:02] <nettrot> Uh, filenames and paths, but I don't think anything more personal than that. I've just seen the u1 developers suggest marking private on those. I'm not intimately familiar with those logs.
[17:10] <Hendrik1> honk Bug #602780
[17:10] <ubot4> Hendrik1: Bug 602780 on http://launchpad.net/bugs/602780 is private
[17:11] <Hendrik1> nettrot: right so far?
[17:12] <nettrot> Hendrik1: Should be good. One of the U1 sync daemon devs should be able to do something with it now.
[17:14] <Hendrik1> ok good
[19:19] <AJenbo> Hi, about 3 dayes ago i sendt in a tick about having payed for 50GB but only getting 2GB, can I please have this solved now?
[19:20] <AJenbo> case number 00011103, it's 5 days old and no one has replied to it
[19:32] <AJenbo> No takers?
[19:32] <nettrot> AJenbo: I haven't seen any of the u1 developers from Canonical active on this channel yet today.
[19:33] <AJenbo> oh :/
[19:33] <AJenbo> any idea how i might get there attention then?
[19:33] <nettrot> As it says in the topic, just honk.
[19:34] <nettrot> Otherwise, I'm not sure what more can be done, since you already have a support ticket in.
[19:35] <AJenbo> yeah but 5 days waiting for an acknolegment seems a bit much :/
[19:36] <AJenbo> nettrot, what do you mean by honk?
[19:36] <AJenbo> oh, i was only seeing part of the topic, i get it now
[19:37] <AJenbo> honk
[19:38] <Chipaca> AJenbo_away: let me look
[19:49] <Chipaca> AJenbo_away: ping
[21:37] <AJenbo_away> Chipaca, pong
[21:56] <Chipaca> AJenbo: hi
[21:57] <Chipaca> AJenbo: are you still seeing the issue?
[21:57] <AJenbo> did you have a look at my issue?
[21:57] <AJenbo> yes it has been very presistant for the last 5 days
[21:58] <AJenbo> account page sayes "Your Ubuntu One plan 50 GB"
[21:58] <AJenbo> Dashboard sayes "You are currently using 2.0 GB of your 2.0 GB"
[21:59] <Chipaca> jdobrien: ping
[22:01] <Chipaca> AJenbo: I'm seeing that. I'll fix it or have somebody fix it before EOD. Sorry it's taken us so long to get back to you.
[22:03] <AJenbo> ok grate
[22:03] <AJenbo> any news on the mearge function for contacts, or syncing contacts?
[22:03] <Chipaca> beuno: that one's for you
[22:03] <AJenbo> https://bugs.launchpad.net/ubuntuone-servers/+bug/599989
[22:04] <ubot4> Launchpad bug 599989 in ubuntuone-servers "Merge contacts is broken in the web ui (affects: 2) (dups: 1) (heat: 16)" [High,Triaged]
[22:04] <AJenbo> i was told it would be fixed during the weekend, and i really need it as long as there are issues with the android sync
[22:05] <AJenbo> nice bot :)
[22:12] <Kaptain> I am in the same position with a 50 GB subscription
[22:13] <AJenbo> Chipaca, ^
[22:13] <Kaptain> quota registers 2 GB but payed for 50 GB
[22:14] <Chipaca> the cronjob that updates the database when those payments come through is broken, a horde of people are working on it right now :)
[22:14] <Kaptain> filed bug report Bug #602580
[22:14] <ubot4> Launchpad bug 602580 in ubuntuone-client "Incorrect quota being enforced (affects: 1) (heat: 8)" [Undecided,New] https://launchpad.net/bugs/602580
[22:14] <Kaptain> ok
[22:16] <Kaptain> I also use gnucash and find that the main file (it creates timestamped backups) sometimes is tagged with u1conflict
[22:16] <Kaptain> anybody else experiencing that?
[22:16] <duanedesign> Kaptain: i have heard of this before
[22:16] <Kaptain> is there a bug filed for it?
[22:17] <duanedesign> let me see if i can find a bug report
[22:18] <AJenbo> Yeah i get a few random conflicts here an there, but it's mostly when i am impatient and start doing changes from multiple machines and the web interface befor it syncs
[22:20] <Kaptain> duanedesign: I searched for a bug specific to gnucash but there was nothing that stood out
[22:29] <duanedesign> Kaptain: i am only finding it in comments of another bug
[22:30] <duanedesign> example: bug 475079
[22:30] <Kaptain> I will keep an eye on it but it may be due to how it performs  back up of the current file
[22:30] <ubot4> Launchpad bug 475079 in ubuntu (and 1 other project) "ubuntuone-syncdaemon causes 100% cpu usage shortly after starting up (dup-of: 407762)" [Undecided,New] https://launchpad.net/bugs/475079
[22:30] <ubot4> Launchpad bug 407762 in ubuntuone-client (Ubuntu) (and 1 other project) "ubuntuone-syncdaemon maxes out system resources when trying to hash a file with root permissions (affects: 24) (dups: 2) (heat: 63)" [Medium,Fix released] https://launchpad.net/bugs/407762
[22:30] <duanedesign> it would be the firsst one^^
[22:33] <Kaptain> great... I think I will file a bug when they fix my quota issue, otherwise I will cut the losses and pay for another service
[22:33] <jdobrien> Chipaca, pong
[22:36] <duanedesign> https://bugs.launchpad.net/ubuntu/+source/ubuntuone-client/+bug/583322
[22:36] <ubot4> Launchpad bug 583322 in ubuntuone-client (Ubuntu) "Ubuntu One renamed critical files for some reason to .conflict (affects: 1) (heat: 67)" [Low,New]
[22:39] <duanedesign> Kaptain the file above is for the gnucash issue
[22:39] <duanedesign> d'ohh
[22:49] <duffydack> who was I speaking to the other night about nautilus elementary crashing with u1?
[22:49] <duffydack> think it was you duanedesign
[22:52] <duanedesign> hello duffydack
[22:53] <duffydack> hi
[22:53] <duanedesign> duffydack: how goes it?
[22:53] <duffydack> the publishing via nautilus elementary according to them is an U1 bug , I dunno but anyway here is the bug https://bugs.launchpad.net/nautilus-elementary/+bug/602482
[22:53] <ubot4> Launchpad bug 602482 in nautilus-elementary "Nautilus crash when publishing file to UbuntuOne (affects: 1) (heat: 6)" [Undecided,New]
[22:54]  * duanedesign looking
[22:54] <duffydack> I think i`ll just revert to old ugly bones nautilus for now.. I dont see a fix anytime soon.
[22:55] <nettrot> There, I linked to to u1client as well
[22:58] <duanedesign> thanks nettrot
[23:00] <nettrot> duanedesign: It's that 'Also affects project' link on the bug page, if you want to know how to do that in the future.
[23:17] <duffydack> Would you believe it, it didnt crash when I just did a publish..
[23:17] <duffydack> every other time it has
[23:19] <duanedesign> duffydack: i also attached the pastebin from the log grep we did last night
[23:19] <duanedesign> to the bug report