/srv/irclogs.ubuntu.com/2010/07/10/#ubuntu-meeting.txt

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* Pici looks around21:03
topyliirc council meeting?21:03
topyliare we here? Pici nhandler jussi01 tsimpson ?21:03
PiciI suppose21:04
topylihi21:04
PiciI'm not sure if Jussi is going to make it21:04
topylii know he's busy, been popping up on irc from time to time21:04
ts2mostly21:05
topylihi ts221:05
ts2I wont be too active, as it takes forever to type ;)21:06
topyliyou can say "yeah!" and "no!" and vote :)21:07
ts2yeah!21:07
topyli:)21:07
Piciwoo21:07
topylii can chair if nobody feels ambitious, but i'll probably only do the chores some time tomorrow21:08
PiciFine with me21:08
topyliokay21:09
topyli#startmeeting21:09
MootBotMeeting started at 15:09. The chair is topyli.21:09
MootBotCommands Available: [TOPIC], [IDEA], [ACTION], [AGREED], [LINK], [VOTE]21:09
topyli[TOPIC] Review the Mentoring  page for approval/rejection21:09
MootBotNew Topic:  Review the Mentoring  page for approval/rejection21:09
topylii had a look today and fixed a couple of typos. what's the "conclusion" section supposed to contain?21:10
topyli[LINK] https://wiki.ubuntu.com/IRC/Mentoring21:10
MootBotLINK received:  https://wiki.ubuntu.com/IRC/Mentoring21:10
ts2I'm not too sure, i dont think we need it21:10
PiciI'm not sure, do we even need it?21:10
topylii'll be happy enough without it21:11
ts2it was just there from the first template21:11
PiciI don't think the page needs any further explanation, its pretty clear without anything else.21:11
ts2we have used it, and linked to it already21:12
topyliotherwise, i'm ok if we just bless it, and we can of course modify if needed21:12
topyliediting out the empty section first of course :)21:12
ts2if someone wants to action editing it, and then we can approve on merit21:13
topylii can edit it21:14
Piciedited.21:14
topyliso we vote?21:14
ts2yeah! ;)21:14
PiciSure!21:15
topyli[VOTE] approve the mentoring page21:15
MootBotPlease vote on:  approve the mentoring page.21:15
MootBotPublic votes can be registered by saying +1/-1/+0 in the channel, private votes by messaging the channel followed by +1/-1/+0  to MootBot21:15
MootBotE.g. /msg MootBot +1 #ubuntu-meeting21:15
Pici+121:15
MootBot+1 received from Pici. 1 for, 0 against. 0 have abstained. Count is now 121:15
topyli+121:15
MootBot+1 received from topyli. 2 for, 0 against. 0 have abstained. Count is now 221:15
ts2+121:15
MootBot+1 received from ts2. 3 for, 0 against. 0 have abstained. Count is now 321:15
topyli#endvote21:15
topyliuh21:15
topyli[ENDVOTE]21:15
MootBotFinal result is 3 for, 0 against. 0 abstained. Total: 321:15
topyliPici: can you edit again, remove the draft label?21:16
Picitopyli: doing so now.21:16
ts2Pici: and uncomment the category21:16
topylithanks. that's that21:16
topyli[TOPIC] Burnout strategy for operators21:17
MootBotNew Topic:  Burnout strategy for operators21:17
topylithis is jussi's item21:17
ts2this is something we'll find difficult to make policy for21:17
topylii agree with that on priciple, but i don't know how to suggest vacations for ops21:17
topylii know how to say "you need a time out" but i don't know how to make it official21:18
ts2well, we can force the "time out", but I'd really hate to do that21:19
PiciI'd like to think our ops are understanding enough to take the time off when we suggest it to them21:19
* st33med gets out the dunce cap21:19
st33medTime out!21:19
ts2we need to create a culture where we trust each other to tell usually when we appear tense21:20
topyliwe could have something on the operator guidelines about monitoring your fellow ops' stress levels21:20
topyliexactly21:20
Picihmm21:22
ts2it should be a self-enforced thing, where the council would only get involved when extream situations zrise21:22
ts2*arise21:22
PiciI'm not so sure about that.  I think that any operator should be free to come to any ircc member with a report if they don't feel comfortable for some reason telling another op about it.21:23
PiciStress can make people less receptive to critisim.21:23
ts2true21:23
ts2we can always act as a proxy for such things21:24
ts2it is, after all, our responsibility to maintain the ops team21:25
topylibut i don't want a policy where we encourage ops to come to the council for everyday troubles. if we write down a standard path like that, people will take it instead of actioning themselves21:25
ts2i think part of the issue is that -ops is public21:26
ts2we (ops) cant have a "quite word" easily21:26
PiciThen we should encourage private messaging these sort of things then.21:26
ts2-e21:26
topyliindeed those discussions are better off channel21:27
jussi01o/21:27
jussi01sorry Im late21:27
PiciHey Jussi21:27
jussi01one idea I had on this, which may actually be a dud, but still worth thinking about is some sort of "timeout" ever 6/12months.21:29
ts2because it's such an individual thing, that may be difficult21:30
jussi01even if you dont think you need it/ dont need it, it still isnt such a bad thing21:30
* Pici hmms21:31
topylion the other hand, our real jobs have mandatory vacations you *have* to take, because otherwise some people would never take one and just die at office21:31
jussi01exactly the concept Im thinking of21:31
PiciMy job doesn't have that.21:31
topylioh. it's the law here21:32
PiciI think we should encourage people to take time off from IRC, but I'm against forcing it.21:32
ts2personally i think we need a culture change rather thanalysis pure polucy21:32
Picits2: agreed21:32
jussi01how are you envisioning changing the culture?21:33
ts2silly auto compleation21:33
jussi01I dont think it should be pure policy, but I do think policy should be part of it21:34
ts2jussi01: there is no easy way, but it's the way i think it _should_ be21:34
PiciEducation is a good way to alert people of burnout21:34
jussi01perhaps it could be a non enforced, but scheduled thing. If we schedule the holidays, and say, that while you dont have to take it, we encourage you too.21:34
ts2we need some policy to inforce it if absolutely needed21:34
ts2but pure policy will not work21:35
jussi01and actually do it ouselves also.21:35
topylihow about "please take a time out sometimes" in the guidelines, with an addititional "the ircc may enforce a timeout" or something along those lines?21:36
ts2it'll be difficult to arrange holidays for ops and keep time-zones filled21:36
ts2at a minimum, a lot more admin21:36
PiciHow do you suppose that we would enforce a timeout? Remove operator privleges? Bans?21:37
PiciI don't like the sound of it myself.21:37
topylijussi01: we have a limited term anyway, ops are theoretically forever21:37
ts2time out schould be encouraged, right now i think theres a bit of a tabu about it21:37
ts2which is why i talk about culture21:38
jussi01ts2: exactly, hence my suggestion of scheduling them, making them somewhat "official"21:38
jussi01which can be easily managed with a script that interfaces with LP.21:38
PiciI don't think we need a technical solution for this.21:39
ts2not sure if a script should be used21:39
ts2it should be 90% culture, backed up with 10% policy21:40
jussi01perhaps having a simple sign up sheet, where people can advise that they will not be around?21:40
jussi01and encouraging people to take holidays, along with some burnout education?21:41
ts2sure, we need some notification system21:41
jussi01Perhaps the burnout education can be included in the ops hours we have been talking about?21:41
PiciReplace the sign out sheet with a calenar, where people can mark when they're taking time off.21:41
Pici*calendar21:41
jussi01we did have something like that planned for the bt221:42
jussi01Pici: +121:42
PiciWe did?21:42
jussi01Pici: kinda, I suggested it - think its on the gobby doc21:42
jussi01so for now, perhaps just a shared google calendar?21:43
PiciI think thats a good first step.  It'll be useful anyway to know when people are taking extended time off.21:43
jussi01how long are we suggesting people take off=21:44
jussi01?21:44
ts2maybe just giving people the opitunity to msrk their time off will be a catalist21:44
Picits2: I agree21:44
ts2i think at least 2 weeks in the year, but its individual21:45
jussi01so, an amendment to the op guidelines and a shared calender then.21:45
topylia message on the ML too, to advertise21:46
jussi01shall we have a vote on it?21:46
PiciWhats the amendment going to say?  Just encourage time off to fend off burnout?21:46
ts2people dont realise how critical time off is for our ops21:47
jussi01Pici: with an encouragement to take at least 2 weeks21:47
Picijussi01: okay, as long as we're not forcing it.21:47
topyliit should also encourage ops to try and recognize burnout signs in others and to talk to them21:47
jussi01es21:48
jussi01topyli: +121:48
Picisounds good to me.21:48
topyliwe can work on the wording later21:48
ts2i think if we talk to eachother more about it, it wll become less of an issue21:48
jussi01agreed21:48
topyliok, let me figure out something votable :)21:49
topyli[VOTE] amend operator guidelines to encourage sufficient time off, and create a calendar system for ops to mark time off21:50
MootBotPlease vote on:  amend operator guidelines to encourage sufficient time off, and create a calendar system for ops to mark time off.21:50
MootBotPublic votes can be registered by saying +1/-1/+0 in the channel, private votes by messaging the channel followed by +1/-1/+0  to MootBot21:50
MootBotE.g. /msg MootBot +1 #ubuntu-meeting21:50
jussi01+121:50
MootBot+1 received from jussi01. 1 for, 0 against. 0 have abstained. Count is now 121:50
topyli+121:50
MootBot+1 received from topyli. 2 for, 0 against. 0 have abstained. Count is now 221:50
Pici+121:51
MootBot+1 received from Pici. 3 for, 0 against. 0 have abstained. Count is now 321:51
ts2+121:51
MootBot+1 received from ts2. 4 for, 0 against. 0 have abstained. Count is now 421:51
topyli[ENDVOTE]21:51
MootBotFinal result is 4 for, 0 against. 0 abstained. Total: 421:51
topyli[ACTION] council to work on guidelines amendment21:51
MootBotACTION received:  council to work on guidelines amendment21:52
topylithat's not a real action is it :\21:52
jussi01not really :P21:52
topylilet's admit it's not actionable yet :)21:53
topylianything else?21:53
jussi01topyli: you can action someone to get the calendar done.21:53
jussi01but not me, as I always screw gcal up21:53
jussi01Ill work on the amendment21:54
PiciI wouldn't mind putting together the email once we have the other two things done.21:54
topylihrm. we can't use the ircc calendar21:54
topylii'll create a new one, let's figure out how we get it shared with all the right people21:55
ts2if only lp had a calendar ;)21:55
topyli[ACTION] jussi01 to draft ops guidelines amendment21:55
MootBotACTION received:  jussi01 to draft ops guidelines amendment21:55
topyli[ACTION] topyli to create vacation calendar for the ops team21:56
MootBotACTION received:  topyli to create vacation calendar for the ops team21:56
PiciI suppose we could use LP to send out an email to our operator teams... or we should have a separate operator mailing list.21:56
jussi01I think it has to be limited to ops in the core chans, otherwise it gets too big, no?21:56
PiciRight21:57
ts2it's always a good idea for all ops, but core ops are usually under more presur21:58
jussi01ok, so any new bugs? any stadard items we need to follow up on?21:58
topylino new bugs21:58
PiciI think that was a productive meeting.21:58
topyliwe could encourage other teams to create similar systems21:58
* ts2 closed the guadex(?) bue earlier21:59
topylifor their ops21:59
topylits2: oh yea, so we have 50% less bugs!21:59
topyliPici: indeed21:59
ts2yeah!21:59
ts2:)21:59
topylihehe21:59
topyli#endmeeting21:59
MootBotMeeting finished at 15:59.21:59
jussi01excellent!21:59
jussi01good meeting, sorry I missed some22:00
jussi01laters22:00
topylii'll do the standard chores tomorrow, it's late22:00
ts2Mr. Burns returns22:00
Piciexcellent22:00
topylithanks guys :)22:01
ts2 please don't make me type anymore :)22:01

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