/srv/irclogs.ubuntu.com/2010/07/17/#ubuntuone.txt

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geekilizedcan anyone help me with a specific problem with ubuntu one music store?06:06
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mkarnickigoodday everyone11:02
duanedesignmkarnicki: hello!11:02
mkarnickiduanedesign: hi!11:03
mkarnickiduanedesign: I don't know if you saw my excitement yesterday - my app downloads files from U1 =) !11:13
mkarnickiduanedesign: it was a good, fruitful day. together with verterok we did great job. he fixed a client/messaging related bug, and I implemented the download11:13
mkarnickiduanedesign: as always, tons of work waiting, but that was very exciting.11:13
duanedesigni saw you updated the forum post11:14
mkarnickiduanedesign: but that was before the download was working ^ ^11:14
duanedesignah11:14
mkarnickiduanedesign: and then, at 10:20 UTC boom! download works11:15
mkarnickiduanedesign: I didn't implement opening the files yet ;) (must use file browser), but that's piece of cake11:15
duanedesignglad to hear you are making good progress11:15
mkarnicki=)11:16
duanedesigneveryone on the u1 team is very friendly and helpful11:16
duanedesigni have been having issues with some people on the forums and their piss poor attitude of U1 and the developers11:17
mkarnicki:/11:17
duanedesignwell on forums it comes with the territory i guess11:17
mkarnickiduanedesign: even if U1 fails from time to time, I see huge efforts and people working late hours to improve U1 and introduce new features. I look up to all of you, and you're being great friends *and* great developers.11:18
mkarnickiduanedesign: I feel bad for users of forums who can't appreciate the work done. especially, that not only there's great support, but it's also free.11:18
duanedesignyes they are arguing when not knowing the whole story11:19
mkarnickiduanedesign: I could help you out here and there [I didn't have time for the forums lately], but I don't want to add wood to the fire11:19
mkarnickiduanedesign: and that's the problem. they should ask first..11:19
duanedesignyeah i have to be careful being forum staff11:19
mkarnickiduanedesign: your posts are always thought-out and well written, you always have an answer. you're doing great job :)11:20
duanedesignhttp://ubuntuforums.org/showthread.php?t=1509388&page=511:21
duanedesignsee 45 and 4711:21
duanedesignhopefully i was not joining in the flame war but trying to show the OP the light11:21
* mkarnicki checks it out11:21
duanedesignyou cant call people liars and unethical if you have no proof :\11:22
duanedesignplus its just mean11:24
mkarnickiduanedesign: I just read that post (will read responses now). it's really nasty, and very mean. no U1 developers should take it seriously. very nasty.. :/11:25
duanedesignyeah i agree. Everyone I have had contact with is very talented, professional, and super nice11:25
mkarnickiduanedesign: indeed11:27
* mkarnicki reads up11:27
duanedesigni have been trying to close that thread for awhile now :) But i cant moderate threads i participate in11:28
mkarnickiduanedesign: (you're responded very profesionally to that post)11:28
duanedesignthank you i hope so11:28
duanedesigni do the write the post and wait 30 minutes if I am upset11:29
* mkarnicki nods11:30
mkarnickiduanedesign: thread closed, am I right?11:31
duanedesignmkarnicki: no11:31
mkarnickioh, sry. it's open11:31
duanedesignit just seems like a nasty thread. But i am too close to the project to be objective about it.11:32
mkarnickiduanedesign: I think making such poll under such general topic was pretty stupid of that user. imho you can't judge U1 in general, some features are working much better then other. e.g. compare contant sync to file sync.11:33
mkarnickiduanedesign: I understand, and it's professional of you.11:33
duanedesignit did spur a debate whether polls have a place in the support threads11:33
duanedesignwhen it comes to U1 section i usually just refer it to fellow staff and let them make the judgment11:34
duanedesigni do want to update the stickies in that section though11:34
duanedesigni  have been brainstorming on ideas to update them11:34
duanedesignbrb11:34
mkarnickiduanedesign: good. I'm responding to that thread in my humble way. I'll try hard not to add olive (wood?) to the fire11:36
* mkarnicki added his $0.02 to the thread12:04
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rezuzsalut15:26
rezuzquelqu'un sais comment changer de channel ?15:27
rezuzlut15:28
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jumpais there a way to reset my ubuntuone-account?17:01
jumpaincluding stopping the sharing of local files17:01
mkarnickirye is not around, maybe duanedesign can help. there is a way, but I'm not sure how17:01
duanedesignjumpa: hello17:35
jumpahi17:37
duanedesignjumpa: https://answers.launchpad.net/ubuntuone-client/+faq/77817:37
duanedesignyou can completely remove and reinstall everything17:37
jumpaok, thanks17:38
jumpathe original problem is a very slow process of metadata synchronization17:38
jumpais this a known bug?17:38
duanedesignjumpa: https://wiki.ubuntu.com/UbuntuOne/Tutorials/FileSharing#Stop%20sharing%20folders17:38
duanedesignalso you can stop sharing folders via the web interface17:39
jumpahttps://bugs.launchpad.net/ubuntu/+source/ubuntuone-client/+bug/571371 mentions it17:39
duanedesignjumpa: yes there is a bug report that is being worked on about slow metadata processing17:39
ubot4Launchpad bug 571371 in ubuntuone-client (Ubuntu) "Ubuntu One sync is ridiculously slow (affects: 9) (heat: 86)" [Undecided,New]17:39
jumpaduanedesign: how can i contribute to ubuntuone as a python developer17:40
duanedesignjumpa: yes that bug and  bug 43661217:42
ubot4Launchpad bug 436612 in ubuntuone-client "Need to profile metadata loading to see if it's too slow (affects: 3) (heat: 11)" [Medium,Confirmed] https://launchpad.net/bugs/43661217:42
duanedesignare the two for slow metadata and they are being worked on17:42
duanedesignThe speed of startup, scan and upload. Currently Ubuntu One will work extremely well for 500 files or so (the size does not actually matter much in this case). But if you start using it with 30k+ files then you will need to make your computer running 24/7 in order not to experience those bugs17:43
duanedesignjumpa: yes you can contribute17:43
duanedesignhttps://launchpad.net/ubuntuone-client17:44
duanedesignhttps://wiki.ubuntu.com/UbuntuOne/RunClientFromTrunk17:45
jumpathanks17:45
duanedesignhttps://wiki.ubuntu.com/UbuntuOne/Contribute17:46
duanedesignsorry that middle one is actually linked from the last one17:46
duanedesignjumpa: there is also a document included with the trunk code called 'Hacking'17:47
duanedesignthat is helpful17:48
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mkarnickiomg I forgot it's Saturday. that's why verterok and aquarius aren't around.21:35
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Chipacamkarnicki: that might have something to do with it, yes21:45
mkarnickihi Chipaca, yea it's been that way weekends :) no problem (though I'd like to share good news and bug verterok with one question haha, perhaps I'll email him)21:45
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sautedmanin a sleepy state last night I deleted my computer from ubuntu one22:58
sautedmanand now I can't put it back up22:58
sautedmancan anyone help?22:59
sautedmanI'd be happy to describe exactly what happens22:59
sautedmanhonk23:01
sautedman(?)23:01
sautedmani promise that what is described in the FAQ/support pages doesn't work23:02
Chipacasautedman: what did you try?23:03
Chipacasautedman: (keep in mind it's saturday, so most of us aren't here)23:04
sautedmanah23:04
sautedmanwhat I have done is sign in to my account23:04
sautedmanwhen I do it through navigating to ubuntu one23:04
sautedmanall that happens is I get shunted to a page where I am supposed to update my password23:05
sautedmanand I can't leave the page23:05
sautedmanwhen I open the preferences manager from my computer, it sends me into the account itself23:05
sautedmanbut there is never any way for me to add the computer23:06
sautedmanno buttons or anything23:06
sautedmani feel like I made an error that the system hasn't anticipated23:08
sautedmanshould I try to remove and reinstall the client software?23:08
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Chipacasautedman: no, that shouldn't help23:51
Chipacasautedman: what happens when you do, in a terminal, xdg-open http://ubuntu.com ?23:51
Chipacaoops :(23:52

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