[06:06] <geekilized> can anyone help me with a specific problem with ubuntu one music store?
[11:02] <mkarnicki> goodday everyone
[11:02] <duanedesign> mkarnicki: hello!
[11:03] <mkarnicki> duanedesign: hi!
[11:13] <mkarnicki> duanedesign: I don't know if you saw my excitement yesterday - my app downloads files from U1 =) !
[11:13] <mkarnicki> duanedesign: it was a good, fruitful day. together with verterok we did great job. he fixed a client/messaging related bug, and I implemented the download
[11:13] <mkarnicki> duanedesign: as always, tons of work waiting, but that was very exciting.
[11:14] <duanedesign> i saw you updated the forum post
[11:14] <mkarnicki> duanedesign: but that was before the download was working ^ ^
[11:14] <duanedesign> ah
[11:15] <mkarnicki> duanedesign: and then, at 10:20 UTC boom! download works
[11:15] <mkarnicki> duanedesign: I didn't implement opening the files yet ;) (must use file browser), but that's piece of cake
[11:15] <duanedesign> glad to hear you are making good progress
[11:16] <mkarnicki> =)
[11:16] <duanedesign> everyone on the u1 team is very friendly and helpful
[11:17] <duanedesign> i have been having issues with some people on the forums and their piss poor attitude of U1 and the developers
[11:17] <mkarnicki> :/
[11:17] <duanedesign> well on forums it comes with the territory i guess
[11:18] <mkarnicki> duanedesign: even if U1 fails from time to time, I see huge efforts and people working late hours to improve U1 and introduce new features. I look up to all of you, and you're being great friends *and* great developers.
[11:18] <mkarnicki> duanedesign: I feel bad for users of forums who can't appreciate the work done. especially, that not only there's great support, but it's also free.
[11:19] <duanedesign> yes they are arguing when not knowing the whole story
[11:19] <mkarnicki> duanedesign: I could help you out here and there [I didn't have time for the forums lately], but I don't want to add wood to the fire
[11:19] <mkarnicki> duanedesign: and that's the problem. they should ask first..
[11:19] <duanedesign> yeah i have to be careful being forum staff
[11:20] <mkarnicki> duanedesign: your posts are always thought-out and well written, you always have an answer. you're doing great job :)
[11:21] <duanedesign> http://ubuntuforums.org/showthread.php?t=1509388&page=5
[11:21] <duanedesign> see 45 and 47
[11:21] <duanedesign> hopefully i was not joining in the flame war but trying to show the OP the light
[11:21]  * mkarnicki checks it out
[11:22] <duanedesign> you cant call people liars and unethical if you have no proof :\
[11:24] <duanedesign> plus its just mean
[11:25] <mkarnicki> duanedesign: I just read that post (will read responses now). it's really nasty, and very mean. no U1 developers should take it seriously. very nasty.. :/
[11:25] <duanedesign> yeah i agree. Everyone I have had contact with is very talented, professional, and super nice
[11:27] <mkarnicki> duanedesign: indeed
[11:27]  * mkarnicki reads up
[11:28] <duanedesign> i have been trying to close that thread for awhile now :) But i cant moderate threads i participate in
[11:28] <mkarnicki> duanedesign: (you're responded very profesionally to that post)
[11:28] <duanedesign> thank you i hope so
[11:29] <duanedesign> i do the write the post and wait 30 minutes if I am upset
[11:30]  * mkarnicki nods
[11:31] <mkarnicki> duanedesign: thread closed, am I right?
[11:31] <duanedesign> mkarnicki: no
[11:31] <mkarnicki> oh, sry. it's open
[11:32] <duanedesign> it just seems like a nasty thread. But i am too close to the project to be objective about it.
[11:33] <mkarnicki> duanedesign: I think making such poll under such general topic was pretty stupid of that user. imho you can't judge U1 in general, some features are working much better then other. e.g. compare contant sync to file sync.
[11:33] <mkarnicki> duanedesign: I understand, and it's professional of you.
[11:33] <duanedesign> it did spur a debate whether polls have a place in the support threads
[11:34] <duanedesign> when it comes to U1 section i usually just refer it to fellow staff and let them make the judgment
[11:34] <duanedesign> i do want to update the stickies in that section though
[11:34] <duanedesign> i  have been brainstorming on ideas to update them
[11:34] <duanedesign> brb
[11:36] <mkarnicki> duanedesign: good. I'm responding to that thread in my humble way. I'll try hard not to add olive (wood?) to the fire
[12:04]  * mkarnicki added his $0.02 to the thread
[15:26] <rezuz> salut
[15:27] <rezuz> quelqu'un sais comment changer de channel ?
[15:28] <rezuz> lut
[17:01] <jumpa> is there a way to reset my ubuntuone-account?
[17:01] <jumpa> including stopping the sharing of local files
[17:01] <mkarnicki> rye is not around, maybe duanedesign can help. there is a way, but I'm not sure how
[17:35] <duanedesign> jumpa: hello
[17:37] <jumpa> hi
[17:37] <duanedesign> jumpa: https://answers.launchpad.net/ubuntuone-client/+faq/778
[17:37] <duanedesign> you can completely remove and reinstall everything
[17:38] <jumpa> ok, thanks
[17:38] <jumpa> the original problem is a very slow process of metadata synchronization
[17:38] <jumpa> is this a known bug?
[17:38] <duanedesign> jumpa: https://wiki.ubuntu.com/UbuntuOne/Tutorials/FileSharing#Stop%20sharing%20folders
[17:39] <duanedesign> also you can stop sharing folders via the web interface
[17:39] <jumpa> https://bugs.launchpad.net/ubuntu/+source/ubuntuone-client/+bug/571371 mentions it
[17:39] <duanedesign> jumpa: yes there is a bug report that is being worked on about slow metadata processing
[17:39] <ubot4> Launchpad bug 571371 in ubuntuone-client (Ubuntu) "Ubuntu One sync is ridiculously slow (affects: 9) (heat: 86)" [Undecided,New]
[17:40] <jumpa> duanedesign: how can i contribute to ubuntuone as a python developer
[17:42] <duanedesign> jumpa: yes that bug and  bug 436612
[17:42] <ubot4> Launchpad bug 436612 in ubuntuone-client "Need to profile metadata loading to see if it's too slow (affects: 3) (heat: 11)" [Medium,Confirmed] https://launchpad.net/bugs/436612
[17:42] <duanedesign> are the two for slow metadata and they are being worked on
[17:43] <duanedesign> The speed of startup, scan and upload. Currently Ubuntu One will work extremely well for 500 files or so (the size does not actually matter much in this case). But if you start using it with 30k+ files then you will need to make your computer running 24/7 in order not to experience those bugs
[17:43] <duanedesign> jumpa: yes you can contribute
[17:44] <duanedesign> https://launchpad.net/ubuntuone-client
[17:45] <duanedesign> https://wiki.ubuntu.com/UbuntuOne/RunClientFromTrunk
[17:45] <jumpa> thanks
[17:46] <duanedesign> https://wiki.ubuntu.com/UbuntuOne/Contribute
[17:46] <duanedesign> sorry that middle one is actually linked from the last one
[17:47] <duanedesign> jumpa: there is also a document included with the trunk code called 'Hacking'
[17:48] <duanedesign> that is helpful
[21:35] <mkarnicki> omg I forgot it's Saturday. that's why verterok and aquarius aren't around.
[21:45] <Chipaca> mkarnicki: that might have something to do with it, yes
[21:45] <mkarnicki> hi Chipaca, yea it's been that way weekends :) no problem (though I'd like to share good news and bug verterok with one question haha, perhaps I'll email him)
[22:58] <sautedman> in a sleepy state last night I deleted my computer from ubuntu one
[22:58] <sautedman> and now I can't put it back up
[22:59] <sautedman> can anyone help?
[22:59] <sautedman> I'd be happy to describe exactly what happens
[23:01] <sautedman> honk
[23:01] <sautedman> (?)
[23:02] <sautedman> i promise that what is described in the FAQ/support pages doesn't work
[23:03] <Chipaca> sautedman: what did you try?
[23:04] <Chipaca> sautedman: (keep in mind it's saturday, so most of us aren't here)
[23:04] <sautedman> ah
[23:04] <sautedman> what I have done is sign in to my account
[23:04] <sautedman> when I do it through navigating to ubuntu one
[23:05] <sautedman> all that happens is I get shunted to a page where I am supposed to update my password
[23:05] <sautedman> and I can't leave the page
[23:05] <sautedman> when I open the preferences manager from my computer, it sends me into the account itself
[23:06] <sautedman> but there is never any way for me to add the computer
[23:06] <sautedman> no buttons or anything
[23:08] <sautedman> i feel like I made an error that the system hasn't anticipated
[23:08] <sautedman> should I try to remove and reinstall the client software?
[23:51] <Chipaca> sautedman: no, that shouldn't help
[23:51] <Chipaca> sautedman: what happens when you do, in a terminal, xdg-open http://ubuntu.com ?
[23:52] <Chipaca> oops :(