| Iraqi | Q" After i installed ubuntu 10 on laptop Dell Vostro 1400 then done but bugs is working freeze? Why ? how can fix it ? | 00:34 |
|---|---|---|
| penguin42 | Iraqi: Is this 10.04 (Lucid) ? | 00:39 |
| Iraqi | yes | 00:40 |
| Iraqi | notebook edition | 00:41 |
| Iraqi | i downloaded | 00:41 |
| penguin42 | ok, and what exactly happens? | 00:41 |
| Iraqi | from web site ubuntu | 00:41 |
| Iraqi | i installed on windows | 00:41 |
| Iraqi | is installed then gave me error in HDD | 00:41 |
| Iraqi | unstalled | 00:41 |
| Iraqi | again i installed | 00:42 |
| Iraqi | and successed | 00:42 |
| Iraqi | but when opening is work freeze | 00:42 |
| Iraqi | too much hard open some thing or when click | 00:42 |
| Iraqi | just termnial work fine | 00:42 |
| penguin42 | do you know what the error it gave was? | 00:43 |
| Iraqi | there are no error | 00:43 |
| Iraqi | just work hard and freeze | 00:43 |
| Iraqi | like ram 256 mb and windows vista | 00:44 |
| Iraqi | will windows working too hard | 00:44 |
| Iraqi | like this | 00:44 |
| penguin42 | when it freezes does it come back or does it keep frozen? | 00:45 |
| Iraqi | freeze work mean when move mouse take a time and when want click on some app or any thing take time freeze then back work and open | 00:47 |
| Iraqi | my ram 1.50 G | 00:47 |
| penguin42 | but it does work - it just takes a long time? | 00:49 |
| Iraqi | yes work but freeze stay more two minutes then back work | 00:49 |
| Iraqi | and again when just click on desktop will back to freeze | 00:50 |
| penguin42 | hmm | 00:50 |
| penguin42 | Iraqi: When it happens, use the dmesg command and see if there are any errors logged | 00:50 |
| Iraqi | which command? | 00:51 |
| penguin42 | dmesg | 00:51 |
| Iraqi | wait please | 00:52 |
| Iraqi | is showing long lines | 00:56 |
| Iraqi | alot of lines* | 00:57 |
| Iraqi | penguin42 | 00:57 |
| penguin42 | can you get them to a website so I can look at them? Maybe use paste.ubuntu.com - the last 30 or 40 lines maybe? | 00:57 |
| Iraqi | i'm in anther laptop | 00:58 |
| Iraqi | wait i try it | 00:58 |
| Iraqi | penguin42 check it in: http://paste.ubuntu.com/465228/ | 01:04 |
| penguin42 | Iraqi: Is that after it has frozen? | 01:05 |
| Iraqi | is terminal was opened before and i typed it | 01:06 |
| Iraqi | you want in time freeze i type dmesg? | 01:06 |
| penguin42 | but has it frozen yet in this boot ? | 01:06 |
| Iraqi | when i use terminal will not happen any freeze but when i minmize terminal or any other app will start freeze | 01:07 |
| penguin42 | but has it frozen in this particular boot | 01:08 |
| Iraqi | you mean please? | 01:08 |
| penguin42 | since you rebooted has it frozen | 01:09 |
| Iraqi | so how i fix it? | 01:09 |
| penguin42 | Iraqi: I can't help unless you can answer the question; maybe there is an IRC channel that speaks your native language that would be easier for you | 01:11 |
| Iraqi | them not answer | 01:12 |
| Iraqi | can you try step by step way to Fix it | 01:12 |
| penguin42 | Iraqi: 1) Make your machine freeze 2) do dmesg and paste that dmesg | 01:13 |
| penguin42 | do NOT reboot between 1 and 2 | 01:13 |
| Iraqi | i didn't reboot | 01:13 |
| Iraqi | reboot ( restart) < you mean right | 01:13 |
| penguin42 | yes | 01:14 |
| Iraqi | wait is take time | 01:14 |
| penguin42 | the only errors in that dmesg were about your wireless, so it's not that - you could try running 'top' in a terminal while it freezes and maybe that will show what is happening; I would also check your hard disk is OK | 01:15 |
| Iraqi | penguin42 http://paste.ubuntu.com/465232/ | 01:19 |
| penguin42 | Iraqi: That polkitd segfault is very unusual | 01:20 |
| Iraqi | same a hard action terminal on comman gmesg with freeze is going on treminal after freeze stop | 01:20 |
| Iraqi | mean? | 01:20 |
| Iraqi | command dmesg* | 01:21 |
| penguin42 | sorry, I don't understand that | 01:21 |
| Iraqi | forget it, what you mean it? | 01:21 |
| Iraqi | That polkitd segfault is very unusual? | 01:21 |
| Iraqi | << | 01:21 |
| penguin42 | it should not happen, I don't know if that is the cause of your problem, but it shouldn't happen | 01:22 |
| Iraqi | what this must be not happen? | 01:22 |
| Iraqi | give me command line to kill it... | 01:23 |
| Iraqi | penguin42 ??? it can fix or i go? | 01:26 |
| penguin42 | I don't know the fix for the polkit error, and I can't tell if it is the reason for your stalls | 01:27 |
| Iraqi | thanks... better back to windows 7 and unstall ubuntu :) | 01:28 |
| Iraqi | thanks again penguin42 for your time :) | 01:29 |
| Iraqi | bye bye | 01:29 |
| * penguin42 goes to bed | 01:30 | |
| stanley_robertso | hi all | 03:29 |
| xxiao_ | i believe on 10.04 'ls' command has memory leak | 04:34 |
| xxiao_ | used valgrind and did some tests with it | 04:34 |
| xxiao_ | on debian it's fine, if you keep running 'ls' you will see it | 04:35 |
| micahg | xxiao_: it's basically the same as karmic | 04:35 |
| xxiao_ | i know | 04:36 |
| micahg | xxiao_: feel free to file a bug against coreutils | 04:36 |
| xxiao_ | valgrind reports 120 bytes leak, i then did a while : do ls | 04:36 |
| xxiao_ | after half hour i saw quite some leaks accumulating | 04:36 |
| xxiao_ | filing it now | 04:37 |
| kermiac | vish: ok, I have emailed both of the students. Hopefully they will respond & we can start rocking. Thanks mate :) | 04:45 |
| xxiao_ | done filing, thanks | 04:45 |
| stanley_robertso | hi all | 05:16 |
| === rackIT is now known as rackIT_AFK | ||
| stanley_robertso | hi rackIT | 06:27 |
| drew212 | micahg: you around? | 08:16 |
| drew212 | or ddecator? | 08:16 |
| micahg | drew212: yes | 08:17 |
| drew212 | micahg: bug 606679 looks to me like it **might be ready to triage** the backtrace looks like it's good, but i wouldn't know... | 08:18 |
| ubot2 | Launchpad bug 606679 in firefox (Ubuntu) "firefox hangs intermittently for no apparent reason. (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/606679 | 08:18 |
| drew212 | importance would be medium: has a moderate impact on a core application | 08:19 |
| micahg | drew212: backtrace has no symbols | 08:19 |
| drew212 | =(, and i thought i was doing so good... | 08:19 |
| micahg | drew212: if you see ?? () in the backtrace, it means that the symbols are missing | 08:19 |
| * drew212 noted | 08:19 | |
| drew212 | alright, ill get to work =) | 08:20 |
| micahg | drew212: that would be good for us to find out soon since it's supposed to be released Tuesday | 08:20 |
| drew212 | micahg: what is released tuesday? | 08:21 |
| micahg | drew212: Firefox 3.6.7 | 08:21 |
| drew212 | O_o | 08:21 |
| drew212 | micahg: what symbols does he need, and how do i know? | 08:22 |
| * drew212 is very scared of backtrace tools, they're not user friendly at all | 08:22 | |
| micahg | drew212: firefox-dbg | 08:23 |
| micahg | or firefox-dbgsym if the ddeb repos are installed | 08:23 |
| micahg | drew212: scratch that | 08:23 |
| drew212 | and how does he install that? sudo apt-get intall firefox-dbg? | 08:23 |
| micahg | drew212: firefox-dbg will be fine | 08:23 |
| micahg | drew212: yes | 08:23 |
| drew212 | micahg: how the hell do you know all this | 08:23 |
| * drew212 looks frustrated (lol) | 08:23 | |
| micahg | drew212: I've been doing this for almost a year now | 08:24 |
| micahg | drew212: over a year with bugs | 08:24 |
| drew212 | micahg: is there an all inclusive set of debugging symobls (possibly a dumb question) i don't want to have to worry about every installing any of them or having to find them if i need them for a different program again =P | 08:26 |
| micahg | drew212: unfortunately not, apport can install that for you though | 08:26 |
| drew212 | micahg: what if its not a crash? | 08:26 |
| micahg | drew212: well, the symbols help for any backtrace, not just crashes | 08:27 |
| drew212 | micahg: i guess what i'm getting at is, how do i know what symbols need to be installed for a certain package? I find when I'm debugging alot i come up to roadblocks, things arent clearly explained anywhere =P | 08:28 |
| micahg | drew212: well, find the files with ?? () in your backtrace, then install the dbgsym package for them, if it's in a PPA, you'll need the -dbg package for the whole source | 08:29 |
| drew212 | micahg: would i need to find the symobols for each file? =X | 08:30 |
| micahg | drew212: yeah, unless you just install the symbols for all the depends | 08:30 |
| drew212 | and how would you suggest i search for the files in launchpad? when i google the file name it shows a bunch of bugs =P | 08:31 |
| micahg | drew212: not launchpad, install apt-file | 08:31 |
| drew212 | micahg: you lost me, sorry =X | 08:32 |
| micahg | drew212: if you're searching for files, apt-file is the easiest way for your release | 08:32 |
| drew212 | ok... | 08:32 |
| drew212 | how do i use it? | 08:33 |
| micahg | drew212: man apt-file :) | 08:33 |
| drew212 | micahg: next ?, where/how do i install it? =P | 08:33 |
| micahg | drew212: it's a package :) | 08:34 |
| drew212 | micahg: damnit you're making me work for it on purpose! | 08:34 |
| drew212 | micahg: ok, well i got it to spew a bunch of useless gibberish =D | 08:38 |
| maxwellian | drew212: FYI, this probably won't confuse the reporter, but in your comment you instructed them to run 'Sudo apt-get...', with a capital 'S' on sudo. | 08:40 |
| drew212 | maxwellian: whoops! lol | 08:41 |
| maxwellian | drew212: Like I said, if they're comfortable enough to be running killall in the terminal they'll probably catch it themselves. | 08:41 |
| drew212 | maxwellian: its a habbit to capitalize things at the start of a quote =X | 08:41 |
| maxwellian | drew212: Nevertheless, you might save some time by posting the correction. | 08:42 |
| drew212 | true | 08:42 |
| drew212 | maxwellian: corrected | 08:44 |
| drew212 | micahg: is it bad if i need a man page for a man page =X, apt-file still has me lost on how to get usefull information | 08:44 |
| micahg | drew212: did you read it? | 08:45 |
| drew212 | yeah, but it might as well be written in German... | 08:45 |
| drew212 | micahg: terminal commands don't scare me, but idk how to come up with my own usefull commands unless its strikingly easy or similar to another one... i feel helpless here =X | 08:46 |
| * micahg thought the man page was pretty clear | 08:46 | |
| micahg | Some actions are required to run the search: | 08:47 |
| micahg | update Resynchronize the package contents from their sources. | 08:47 |
| micahg | drew212: try apt-file -h | 08:47 |
| drew212 | micahg: i guess i don't know what to do with the output it gives me... it would be easier if i could just search for launchpad where the files are located... then i could find how it ranks heroically and then download the dbg symbols for the whole package... and also see if any additional files i need symbols for are located in that package... | 08:50 |
| micahg | drew212: it's package: /path/to/file | 08:51 |
| micahg | drew212: you can also do a search on packages.ubuntu.com, but it's not always up to date | 08:52 |
| drew212 | micahg: i get it! but its going to take some time to actually be able to use it usefully | 08:53 |
| micahg | drew212: ? | 08:53 |
| micahg | drew212: apt-file update | 08:53 |
| micahg | drew212: apt-file search /path/to/file or filename | 08:53 |
| drew212 | micahg: the computer is great, the user, not so much =P | 08:53 |
| drew212 | its already updated i mean | 08:54 |
| maxwellian | drew212: Since I've never done what you're trying to do, would you mind explaining...what you're trying to do? :P You already have the debugging symbols for mutt, so what now? | 08:54 |
| drew212 | maxwellian: say i'm debugging a package, pidgin for instance, and someone gives me a backtrace with no symbols... | 08:54 |
| * maxwellian nods | 08:55 | |
| drew212 | and he has several files listed, say X1, X2, X3, X4 | 08:55 |
| maxwellian | drew212: Files? As in libraries? | 08:55 |
| drew212 | i want to find out what debugging symobls i need for those files... | 08:55 |
| drew212 | maxwellian: idk, i'm pretty new to the linux scene so sure? *worried look* | 08:56 |
| drew212 | say x1, x2, and x3, require debugging_symobls1 | 08:56 |
| drew212 | and x4 requires debugging_symobls2 and x5 requires debugging_symbols3 | 08:57 |
| drew212 | i want to figure out how i can find that out... and quickly cross reference, without having to look up each file individually | 08:57 |
| drew212 | not to mention the problem of figuring out what dbg symobls they need in the first place... | 08:58 |
| micahg | drew212: that's what everyone has to do unless they know what package the file is in | 08:58 |
| drew212 | micahg: i wish i knew how to program better, and in python, so i could make a program do the work for me... | 08:59 |
| maxwellian | drew212: Yes, I was going to suggest that. :P | 08:59 |
| drew212 | programmers are hella lazy if you didn't know =P | 08:59 |
| micahg | drew212: https://wiki.ubuntu.com/DebuggingWithApportRetrace | 08:59 |
| drew212 | micahg: sweet =) | 09:00 |
| drew212 | thats definetly going onto on of my top things i need to read | 09:00 |
| drew212 | micahg: thanks again for helping my with all my stupid questions =P | 09:09 |
| micahg | drew212: no stupid questions here :) | 09:09 |
| drew212 | micahg: I worry that people get frustrated, cuz i get *really* frustrated with myself when i cant figure it out =X | 09:10 |
| drew212 | micahg: so when i find a library that needs debuging symobls, and i use apt-file i use the package found before the colon, and then add -dbg to the end of it to get the correct debugging symbols? | 09:11 |
| micahg | drew212: well, no, -dbg are for source packages | 09:12 |
| drew212 | i wish there was a program i was having a problem with so i could actually try things hands on instead of doing everything theoretically in my head =X | 09:12 |
| micahg | drew212: if you add the ddeb repos, you can install the -dbgsym package for it if it's from the archive | 09:12 |
| maxwellian | drew212: The first sentence in the Introduction on the page micahg linked says that all the examples were created by forcing the crash using the kill tool. | 09:13 |
| maxwellian | drew212: So you might be able to do the same thing. | 09:14 |
| drew212 | maxwellian: O_o thanks! | 09:14 |
| drew212 | micahg: to make life easy on me, would it be easiest to get a crash report from someone experiencing a program hang and having them killall the program just to get a backtrace? | 09:15 |
| micahg | drew212: no, https://wiki.ubuntu.com/Backtrace | 09:16 |
| drew212 | well, my head is spinning, and i need to get to bed, thanks for all the help micahg and maxwellian | 09:20 |
| micahg | drew212: night | 09:21 |
| maxwellian | drew212: Sure. You are clearly a little in over your head, but keep at it. ;) | 09:21 |
| drew212 | maxwellian: definetly in over my head =P, but i don't know how to get deeper, other than just dive in! | 09:22 |
| maxwellian | drew212: Yup. Good luck, thanks for helping out where you can. :) | 09:22 |
| micahg | drew212: yep, that and asking questions | 09:22 |
| maxwellian | micahg: For my own education, according to https://wiki.ubuntu.com/DebuggingProgramCrash, -dbg and -dbgsym are equivalent. What were you saying about source packages? | 09:26 |
| micahg | maxwellian: -dbg is for the source package -dbgsym is for the binary package | 09:27 |
| maxwellian | micahg: I don't understand. The symbols are already in the source code, they are only lost in compilation. Why would you need symbols for a source package? | 09:31 |
| micahg | maxwellian: it provides symbols for all the bianries | 09:31 |
| micahg | *binaries | 09:31 |
| maxwellian | micahg: Sorry, I'm still pretty new...are you saying there are binaries in source packages? | 09:32 |
| micahg | maxwellian: 1 source can produce multiple binaries | 09:32 |
| micahg | so the -dbg package can have symbols for all of them | 09:32 |
| micahg | actually, that's werid... | 09:33 |
| micahg | not always the case | 09:33 |
| maxwellian | micahg: ? | 09:33 |
| micahg | maxwellian: well, you can have a -dbg for each binary as well | 09:33 |
| maxwellian | micahg: So...they are equivalent, as stated on the wiki page? | 09:35 |
| maxwellian | micahg: Assuming I'm reading it correctly...not at all certain. ;) | 09:36 |
| micahg | yes | 09:36 |
| maxwellian | micahg: Okay, I guess that makes sense. Weird that they would be named differently. Thanks! | 09:37 |
| arjunak01 | im unable to report a bug in nautilus ubuntu-bug says that "The problem cannot be reported:This is not a genuine Ubuntu package" | 10:55 |
| yofel_ | arjunak01: can you pastebin the output of 'apt-cache nautilus' please? | 10:56 |
| === yofel_ is now known as yofel | ||
| arjunak01 | yofel_:"apt-cache nautilus" ? | 10:57 |
| micahg | arjunak01: apt-cache policy nautilus | 10:57 |
| yofel | *headdes* - just woke up.. | 10:58 |
| yofel | sory, micahg is right | 10:58 |
| * micahg needs to sleep | 10:58 | |
| arjunak01 | http://paste.ubuntu.com/465402/ | 10:58 |
| micahg | arjunak01: Ubuntu doesn't have that version | 11:00 |
| arjunak01 | is it because of nautilus-elementary ppa?? | 11:00 |
| micahg | arjunak01: that's why apport's giving the error | 11:00 |
| arjunak01 | ok i will remove it and try again,thanks | 11:00 |
| micahg | arjunak01: are you sure the error is in the Ubuntu release version? 2.31 is a development version | 11:01 |
| arjunak01 | as i said i will try it on 2.30 | 11:02 |
| mantiena-baltix | It seems there are some problems with Ubuntu 10.04.1 daily builds - there are no new daily-live images since yesterday, see http://cdimage.ubuntu.com/lucid/daily-live/ | 15:13 |
| yofel | mantiena-baltix: for iso testing you should ask in #ubuntu-testing | 15:15 |
| mantiena-baltix | yofel: thanks | 15:15 |
| mantiena-baltix | yofel: I told about this issue in #ubuntu-testing, but got no answer :( | 15:18 |
| mantiena-baltix | Maybe someone can tell me where I should report issue about missing lucid daily-live cdimages? | 15:19 |
| penguin42 | mantiena-baltix: I'd give it another day or 2 - it's quite possible something broke, and I'm sure there is someone who owns that stuff and will spot it, if it doesn't fix itself after a day or two then I'd report it | 15:28 |
| stanley_robertso | hi all | 15:31 |
| penguin42 | hi | 15:31 |
| stanley_robertso | hi penguin42 | 15:37 |
| njin | Hy, i've a question, we triage only pidgin-skype bugs or Skype (from Lucid-partner) too ? | 16:02 |
| stanley_robertso | hi vish | 17:52 |
| stanley_robertso | hi all | 18:16 |
| njin | Hy, i've a question, we triage only pidgin-skype bugs or Skype (from Lucid-partner) too ? | 18:17 |
| drew212 | micahg: bug 606679 looks good now, he has all the symbols and everything installed... | 19:21 |
| ubot2 | Launchpad bug 606679 in firefox (Ubuntu) "firefox hangs intermittently for no apparent reason. (affects: 1) (heat: 8)" [Undecided,Incomplete] https://launchpad.net/bugs/606679 | 19:21 |
| micahg | drew212: I'm looking to see if I can find something now | 19:29 |
| micahg | drew212: just replied after reading some upstream bugs | 19:37 |
| drew212 | micahg: in his backtrace , just before he gets Program received signal SIGPIPE, Broken pipe. | 20:11 |
| micahg | drew212: right | 20:11 |
| drew212 | oh, i thought you were asking if he got one? I reread your comment and you asked for in terminal without debugging =P | 20:12 |
| micahg | drew212: correct | 20:12 |
| drew212 | micahg: on a side note, do you know where ddecator is? i havent seen him around in a little while =X | 20:13 |
| micahg | drew212: somewhere on the other side of the lake :) | 20:14 |
| drew212 | micahg: vaca? | 20:14 |
| micahg | drew212: home | 20:14 |
| drew212 | micahg: oh, idk where either of you live... lol | 20:15 |
| WeatherGod | micahg, hi, think you could reset a "triaged" status for me... | 20:18 |
| WeatherGod | a commenter changed it from triaged to confirmed | 20:19 |
| micahg | WeatherGod: sure | 20:19 |
| WeatherGod | bug 501207 | 20:19 |
| ubot2 | Launchpad bug 501207 in brasero (Ubuntu) (and 1 other project) "sound-juicer, rhythmbox, nautilus crash at audio CD insertion (affects: 13) (dups: 2) (heat: 74)" [Medium,Confirmed] https://launchpad.net/bugs/501207 | 20:19 |
| WeatherGod | thanks | 20:19 |
| micahg | WeatherGod: done | 20:19 |
| WeatherGod | also, could someone take a look at bug 496681, we gathered some interesting info | 20:21 |
| ubot2 | Launchpad bug 496681 in rhythmbox (Ubuntu) (and 1 other project) "Rhythmbox does not save playlist on iPod (affects: 17) (heat: 98)" [Low,Triaged] https://launchpad.net/bugs/496681 | 20:21 |
| WeatherGod | I have been away so I haven't been able to catch up on triaging for a while | 20:21 |
| drew212 | micahg: for bug 140732 if a bug is fixed in a newer release do we mark it fix released like he did, or are you supposed to mark it incomplete, as the unknown fix GM script does? | 20:21 |
| ubot2 | Launchpad bug 140732 in firefox-3.0 (Ubuntu) "Square roots not correctly rendered in MathML (heat: 4)" [Undecided,Fix released] https://launchpad.net/bugs/140732 | 20:21 |
| micahg | drew212: normally invalid if we never confirmed if it was an issue | 20:22 |
| drew212 | micahg: but if something is confirmed as an issue, but it somehow gets fixed in an update then we mark fix released even if it wasn't "being worked on"? | 20:23 |
| micahg | drew212: yes | 20:24 |
| drew212 | k thanks | 20:24 |
| trinikrono | hey all! | 23:50 |
| trinikrono | does anyone triage on sundays :D | 23:50 |
| micahg | trinikrono: sure | 23:50 |
| trinikrono | nice can you help with x bugs lol | 23:50 |
| trinikrono | i remember you working with firefox though | 23:51 |
| micahg | trinikrono: no :) | 23:51 |
| micahg | trinikrono: https://wiki.ubuntu.com/X/Debugging | 23:51 |
| trinikrono | yea, maybe i might join the x swat team if they treat men nice | 23:53 |
| trinikrono | when i goto assign bugs i finding a lot of the xorg bugs | 23:54 |
| trinikrono | hey micahg help me something, when to use the nominate for release link? | 23:57 |
| micahg | trinikrono: when you need an SRU | 23:57 |
| trinikrono | so if i want to tag a release i should also affects distribution? | 23:59 |
| trinikrono | use | 23:59 |
| micahg | trinikrono: npo | 23:59 |
| micahg | trinikrono: only if you need an SRU | 23:59 |
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