[02:26] <Chipaca> mkarnicki: the couch is distributed, but each database is localized. If half the contacts are gone, they've been deleted
[02:26] <Chipaca> or, we have a bug :)
[02:26] <mkarnicki> Chipaca: I see.
[02:27] <mkarnicki> I hope that guy didn't loose his contacts.
[02:28] <Chipaca> you and him both :)
[02:35] <mkarnicki> hehe ;)
[08:23] <satansamael> Moinsen
[08:24] <satansamael> hätte da eine Frage
[08:24] <satansamael> Ich kann meine Kontakte aus Evolution nicht mit UbuntuOne synchronisieren
[08:24] <satansamael> mit meinem IPhone hat es einwandfrei gefunzt
[08:25] <satansamael> kann mir jemand helfen
[09:34] <yml> I have added a copied a big folder (~30GB) into my "Ubuntu One" folder  and the synchronisation is slow or blocked. Is there a way to see what is going on ?
[09:42] <yml> On the applet and for the last day I have a message saying updating "5 of 13748 files ..."
[10:58] <WalterN> hmm
[10:59] <WalterN> when I went to add an album ($7.77) to cart, and went to checkout... I'm stuck hanging with this message
[10:59] <WalterN> Connecting
[10:59] <WalterN> Connecting you to the Ubuntu One Music Store...
[11:00] <mandel> WalterN, has anyone get back to you about that?
[11:01] <WalterN> ..?
[11:01] <sakib> hi
[11:01] <WalterN> I did that not long ago
[11:01] <mandel> WalterN, the connecting issue
[11:01] <mandel> WalterN, ah, ok, lets ping the smart guy :P
[11:01] <sakib> from
[11:01] <sakib> ?
[11:01] <mandel> rye, ping
[11:02] <sakib> country?
[11:02] <rye> WalterN, has checkout been completed?
[11:02] <WalterN> rye: no
[11:02] <WalterN> no creditcard info has been given
[11:02] <WalterN> first time to ever use it
[11:02] <sakib> ur name?
[11:03] <WalterN> Walter? heh
[11:03] <rye> sakib, ?
[11:03] <sakib> sakib
[11:03] <sakib> u from
[11:04] <rye> sakib, this is the support channel for Ubuntu One, are you trying to notify us about some kind of service issue/outage ?
[11:04] <sakib> i just trying it for first time
[11:05] <WalterN> rye: do I need to set up the creditcard stuff later? never used this before, not sure how its supposed to behave
[11:05] <rye> WalterN, just a moment, checking...
[11:13] <WalterN> rye: what are you checking?
[11:13] <WalterN> I need to go to bed :/
[11:13] <WalterN> 4am
[11:13] <rye> WalterN, it looks like the page is not properly reloaded, could you please restart rhythmbox and try accessing the store again?
[11:13] <WalterN> ok
[11:15] <WalterN> readding Salvatore Accardo to checkout
[11:15] <WalterN> clicking checkout
[11:15] <WalterN> ah, now it wants creditcard
[11:15] <WalterN> weird
[11:18] <WalterN> whats the switch number?
[11:18] <WalterN> erm
[11:18] <WalterN> issue number
[11:18] <WalterN> oh, thats the phone number?
[11:19] <WalterN> rye ^^
[11:20] <WalterN> 4 chars only
[11:20] <WalterN> last 4 of creditcard?
[11:21] <WalterN> left it blank, and it seems happy
[11:21] <rye> issue number is for "Switch/maestro" cards only
[11:21] <mandel> WalterN, the issue number is something used in switch, uk thing :P
[11:21] <rye> well, they are no longer called "Switch", only "Maestro"
[11:22] <WalterN> oh, ok, not something I have to worry about then
[11:22] <WalterN> some websites like the phone number on the back of the card, guess it helps things along... was a bit confused
[11:34] <yml> The FAQ mention that syncing a folder with a large number of files can be long
[11:34] <yml> does anyone have an idea of how long it should take to sync 14000 files ?
[11:35] <yml> I have copied this folder yesterday and it seems that nothing is happening
[11:38] <rye> yml, what ubuntu version are you running?
[11:38] <yml> rye: this is happening on 9.10
[11:39] <rye> yml, could you please check in the wen interface that the folders are being created?
[11:40] <yml> rye: how can I do this ?
[11:40] <rye> yml, *web interface - https://one.ubuntu.com/files/
[11:41] <yml> rye: 16h5min ago
[11:41] <yml> the this is the when the root folder have been created
[11:42] <yml> I can also this the directory structure
[11:42] <yml> but so far I can't see any file
[11:43] <rye> yml, at first all folders are created and only after thw shole structure is recreated the files will start uploading
[11:44] <yml> so it is normal that uploading 30 GB take several days ?
[11:47] <rye> yml, the bottleneck currently is in the number of files, not their file size.
[12:15] <WalterN> rye: does Ubuntu make any money from the music transactions?
[12:15] <WalterN> or, conical rather
[12:29] <aquarius> WalterN, yes, we do
[12:30] <WalterN> aquarius: is there a percentage that is skimmed off?
[12:31] <aquarius> I don't know the details myself, but it's along those lines.
[12:31] <WalterN> nice
[12:33] <WalterN> well, I will probably be buying more classical music from Ubuntu one store, nice service, and classical tends to be cheap :)
[12:35] <duanedesign> morning all
[12:35] <mkarnicki> morning duanedesign !
[12:55] <WalterN> I would like to add that searching for classical only stuff sucks...
[13:11] <satansamael> honk
[13:12] <rye> satansamael, hi!
[13:13] <satansamael> cool einer hat geantwortet
[13:13] <satansamael> ich hätte da eine Frage
[13:14] <satansamael> habe bereits in den o.g. faq geschaut aber keine antwort gefunden
[13:14] <satansamael> und zwar
[13:14] <satansamael> ich versuche mein evolution mit ubuntu one zu synchroniesieren
[13:15] <satansamael> ich habe den eindruck dass es nicht funzt
[13:15] <satansamael> mit meinem IPhone hat es super gefunzt
[13:15] <satansamael> kann mir da jemand helfen
[13:16] <satansamael> ich würde gerne die kontakte die mein iphone übertragen hat mit evolution abgleichen
[13:16] <rye> satansamael, Übersetzt mit Google Translate. Synchronisation mit Evolution ist vorübergehend deaktiviert. - https://wiki.ubuntu.com/UbuntuOne/Status#Contacts
[13:16] <satansamael> mom
[13:17] <satansamael> danke
[13:17] <satansamael> das ging aber schnell
[13:17] <satansamael> also ich muss nur noch warten bis diese funktion aktiviert wird
[13:17] <satansamael> noch mal danke
[13:19] <rye> satansamael, Die Synchronisation mit dem Handy funktioniert prima, und Kontakte werden auf dem Server gespeichert, aber sie sind nicht auf Ihre lokale Installation CouchDB repliziert.
[13:20] <vadim> Привет
[13:23] <mkarnicki> rye: would use use google translate to provide support in chinese, too :D? (hahah, impressive!)
[13:23]  * mkarnicki is really impressed how rye does his best :)
[13:26] <rye> mkarnicki, no, since i can't read chinese, i have some really basic knowledge of german, so at least i can notice when translation tells something completely different
[13:26] <satansamael> rye
[13:26] <mkarnicki> rye: :) yea. I learned some german too, but I really liked that it you didn't mind helping out in german :)
[13:26] <satansamael> das ist richtig
[14:16] <helo> will there ever be a web media player to let us play our media in-browser, or even in a frontend via streaming?
[14:18] <beuno> helo, it's on our roadmap, yes. Don't quite have dates for you yet, but will soon.
[14:24] <helo> good plan :)
[19:41] <blendmaster1024> what is with ubuntu one? the web download interface is completely offline!
[19:47] <mkarnicki> blendmaster1024: I just downloaded a file from WebUI to verify that.
[19:48] <mkarnicki> blendmaster1024: I'm not sure what problem are you facing. Try reopening the browser, or clearing cache maybe?
[19:48] <blendmaster1024> it says "service temporarily unavailable"
[19:48] <mkarnicki> blendmaster1024: one.ubuntu.com ?
[19:49] <mkarnicki> blendmaster1024: I'm have no idea how this is possible. I just successfully reopened one.ubuntu.com
[19:49] <mkarnicki> :<
[19:49] <blendmaster1024> one.ubuntu.com works
[19:49] <blendmaster1024> files.one.ubuntu.com does not
[19:50] <mkarnicki> blendmaster1024: https://one.ubuntu.com/files/ works for me
[19:58] <rye> files.one.ubuntu.com = updown
[19:59] <rye> blendmaster1024, confirming, updown service times out
[19:59] <blendmaster1024> does it?
[19:59] <blendmaster1024> it's been a few minutes since I tried
[19:59] <blendmaster1024> lemme try again
[20:00] <blendmaster1024> http://ubuntuone.com/p/CBC/ <<< this should be one of my published files
[20:00] <blendmaster1024> instead, it's giving me an apache error
[20:00] <blendmaster1024> #503 - service temporarily unavailable
[20:11] <duanedesign> what does updown do exactly?
[20:11] <beuno> duanedesign, serve files  :)
[20:12] <rye> duanedesign, updown is in charge of file uploads and downloads for the web ui, it is not required for file syncing but public files are not available now (those that were not cached by the proxy)
[20:15] <duanedesign> beuno: rye thank you.  had read about it in the past, just never knew what it was :)
[20:22] <blendmaster1024> ah
[20:22] <blendmaster1024> I thought you meant it was a site checker
[20:23] <blendmaster1024> I happen to be on a windows machine right now, so I can't just use the file syncing
[20:23] <beuno> we're working in getting it back up
[20:23] <blendmaster1024> ok
[20:23] <beuno> shouldn't be long
[20:23] <blendmaster1024> any timeframe?
[20:24] <beuno> minutes
[20:24] <beuno> 10-15, I hope not more than that
[20:33] <beuno> blendmaster1024, should be back up
[20:34] <blendmaster1024> yep, sweet. thanks!
[21:22] <dylanmann1> Hey there.  Read through what I could on the wiki and checked the status but having problems connecting my machine to account.
[21:23] <dylanmann1> honk
[21:24] <duanedesign> hello dylanmann1
[21:25] <dylanmann1> Hey there.  Just figured it out.
[21:25] <duanedesign> dylanmann1: so your ok?
[21:26] <dylanmann1> I'm good.  Thanks though.
[21:26] <duanedesign> :)
[21:26] <dylanmann1> Have a good day.  Bye.
[21:28] <duanedesign> that was an easy fix :)
[21:32]  * ajmitch wishes all problems were that simple
[21:56] <rye> ok, i am EODing, after spending quite a lot of time trying to make IE happy about our updown files. If the branch is accepted IE users will be happier, bye!