| === rackIT is now known as rackIT_AFK | ||
| maple_leaf | yofel: regardless of who made the mistake, it's a serious problem to have already frustrated users getting an error page when they pursue the paid support option. | 00:34 |
|---|---|---|
| micahg | maple_leaf: please file a bug at https://bugs.launchpad.net/ubuntu-website | 00:35 |
| maple_leaf | thank you micahg, consider it filed | 00:43 |
| micahg | maple_leaf: thank you :) | 00:44 |
| charlie-tca | #canonical | 00:47 |
| maple_leaf | charlie-tca: that's been moved to some other server | 01:00 |
| === rackIT_AFK is now known as rackIT | ||
| === rackIT is now known as rackIT_AFK | ||
| === rackIT_AFK is now known as rackIT | ||
| === rackIT is now known as rackIT_AFK | ||
| === rackIT_AFK is now known as rackIT | ||
| === rackIT is now known as rackIT_AFK | ||
| === rackIT_AFK is now known as rackIT | ||
| === easter_egg|off is now known as easter_egg | ||
| === rackIT is now known as rackIT_AFK | ||
| === rackIT_AFK is now known as rackIT | ||
| lanoxx | warning, in file '/var/lib/dpkg/status' near line 55963 package 'virtualbox-3.0': | 04:14 |
| lanoxx | error in Config-Version string '3.0.8-53138_Ubuntu_jaunty': invalid character in revision number | 04:14 |
| lanoxx | i am getting this currently during an update (im on maverick, doing the latest updates as of today) | 04:14 |
| kklimonda | it's not ubuntu package afaics | 04:25 |
| === rackIT is now known as rackIT_AFK | ||
| === rackIT_AFK is now known as rackIT | ||
| === rackIT is now known as rackIT_AFK | ||
| === plars` is now known as plars | ||
| === rackIT_AFK is now known as rackIT | ||
| === rackIT is now known as rackIT_AFK | ||
| === rackIT_AFK is now known as rackIT | ||
| === ara_ is now known as ara | ||
| === easter_egg is now known as easter_egg|off | ||
| === ogra_ is now known as ogra | ||
| === pedro__ is now known as pedro_ | ||
| candrea | Hi all. Why are private bug notifications going to a public mailing list? https://lists.launchpad.net/ubuntu-bugcontrol/ | 14:07 |
| charlie-tca | The mailing may be public, but the bugs are not. You can see the title, but you can not read the bug report unless you are a member of ubuntu-bugcontrol | 14:10 |
| charlie-tca | bugcontrol can read the report and make a decision whether to keep the bug private or make it public | 14:11 |
| === ivoks_away is now known as ivoks | ||
| candrea | charlie-tca: actually now all private bugs notifications are going to the mailing list, and such notifications contains not just the title, but the entire summary, tags and status changes: https://lists.launchpad.net/ubuntu-bugcontrol/msg02552.html | 14:23 |
| candrea | charlie-tca: am I missing something? | 14:23 |
| charlie-tca | I did not get the entire message, it seems. The bugcontrol mailing list is only getting the bug number. This one is a launchpad itself. Might notify them in #launchpad | 14:26 |
| charlie-tca | or maybe bdmurray | 14:26 |
| charlie-tca | let's try for him, anyway | 14:27 |
| charlie-tca | bdmurray: ^ ^ | 14:27 |
| candrea | I see that apport is manually subscribing ubuntu-bugcontrol to private bugs, which is not necessary (-bugcontrol is the bug supervisor for Ubuntu) | 14:30 |
| candrea | bugcontrol has its mailing list as contact address, so all private bugs notifications goes to the ML | 14:30 |
| candrea | this looks to me like a problem in apport, isn't it? | 14:31 |
| charlie-tca | I don't know, myself | 14:31 |
| charlie-tca | I have to wonder, since it just started happening today, what has changed in the last couple of hours? | 14:42 |
| kklimonda | candrea: apport subscribes bugcontrol to hot bugs | 14:45 |
| kklimonda | if you notice the last comment by Apport is that the "bugpattern-needed" tag has been added to the report | 14:45 |
| candrea | kklimonda: oh, now I understand | 14:47 |
| kklimonda | candrea: also the content of those emails isn't really confidential - we get only the last line of the stacktrace with some safe data about user's system | 14:47 |
| charlie-tca | hmm, then the auto-script being used to add that is failing. It should not be allowing the report to be displayed if it is a private report | 14:47 |
| kklimonda | ach, it's this time of the year again when we, -bugcontrol members, are getting dozens of those mails every day.. | 14:49 |
| kklimonda | subtle nudge to write bugpatterns ;) | 14:50 |
| charlie-tca | Oh, goody :-( | 14:50 |
| drizzle | man | 14:50 |
| drizzle | i really dont think empathy is better than pidgin | 14:50 |
| drizzle | giving it a go though | 14:50 |
| candrea | kklimonda: yeah, such mails don't contain sensible information (as long as commenters don't post such information), but however I don't think that apport should subscribe the team: isn't the tag enough? | 14:50 |
| kklimonda | candrea: the subscribtion is also a message - "hey, this bug is getting lots of duplicates. Could you take a look a it and write a pattern?" | 14:52 |
| charlie-tca | Yes, and we subscribe to the mailing list just to get notices like that, sometimes. | 14:54 |
| kklimonda | nice, 6 messages and counting :) | 14:54 |
| charlie-tca | I guess I forgot about those again. | 14:55 |
| candrea | well... most of the hot bugs don't need to be private, so I no longer think this is a bad idea -- thanks kklimonda and charlie-tca for the clarifications | 14:57 |
| charlie-tca | no problem | 14:58 |
| charlie-tca | It is good to keep things in view | 14:58 |
| drizzle | can someone mark 631553 as wishlist pleasE/ | 15:00 |
| charlie-tca | bug 631553 | 15:05 |
| ubot2 | Launchpad bug 631553 in ubiquity (Ubuntu) "[10.10 beta] New Welcome screen pictures bring confusion (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/631553 | 15:05 |
| charlie-tca | done | 15:06 |
| charlie-tca | Hello, drizzle | 15:06 |
| drizzle | hi | 15:07 |
| tbsdy_lives | hey folks... I finally got around to logging a bug about provide a dbgsym package for uno-libs3 | 15:45 |
| tbsdy_lives | bug 626755 | 15:46 |
| ubot2 | Launchpad bug 626755 in openoffice.org (Ubuntu) "Opened .docx I downloaded from Microsoft, and soffice.bin crashed with SIGSEGV in SwXTextRange::~SwXTextRange() (affects: 1) (heat: 8)" [Undecided,New] https://launchpad.net/bugs/626755 | 15:46 |
| tbsdy_lives | ooops, wrong one - bug 631641 | 15:47 |
| ubot2 | Launchpad bug 631641 in openoffice.org (Ubuntu) "Cannot install all debug symbols for OpenOffice.org (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/631641 | 15:47 |
| === easter_egg|off is now known as easter_egg | ||
| === ivoks is now known as ivoks_away | ||
| datta | I cannot report any bug, seems like apport is not working | 16:33 |
| ashams | hi all | 16:40 |
| ashams | can someone help? | 16:40 |
| nigelb | looks like apport retracter is back up :/ | 16:41 |
| nigelb | !ask | ashams | 16:41 |
| ubot2 | ashams: Please don't ask to ask a question, simply ask the question (all on ONE line and in the channel, so that others can read and follow it easily). If anyone knows the answer they will most likely reply. :-) | 16:41 |
| ashams | nigelb: well some bug reporter failed to run the evtest command, he said that he have a NBR verision, what is NBR and can this make a differance? | 16:43 |
| nigelb | I don't know what NBR is, but if you could say which package, maybe I could look (even better if you can give bug#) | 16:44 |
| nigelb | Also, please ask generally :) | 16:45 |
| ashams | Bug #573786 | 16:46 |
| ubot2 | Launchpad bug 573786 in xserver-xorg-input-synaptics (Ubuntu) "10.04 Synaptics touchpad horizontal scroll doesnt work (10.04) (affects: 2) (heat: 14)" [Undecided,Incomplete] https://launchpad.net/bugs/573786 | 16:46 |
| ashams | nigelb: You may just check the last lines in the last comment | 16:48 |
| nigelb | ashams: NetBook Remix | 16:49 |
| nigelb | that should have come instinctively, I sort of forgot about it | 16:50 |
| ashams | nigelb: would that mean that it might not include the evtest tool? | 16:50 |
| nigelb | ashams: it only has a different launcher | 16:51 |
| nigelb | but the repos, etc should be the same | 16:51 |
| ashams | nigelb: he said thet when he tried to run "sudo evtest /dev/input/event8 > ~/evtest" he got a Command Not Found Message. | 16:52 |
| ashams | nigelb: well, thank you nigelb. | 16:53 |
| nigelb | hrm, woonder which package has that binary | 16:53 |
| nigelb | ashams: evtest is in universe, he needs to isntall it first | 16:54 |
| nigelb | s/he/he\/she | 16:54 |
| ashams | nigelb: thank you | 16:55 |
| * nigelb kicks appport retracter | 17:21 | |
| vish | hmm , maybe we need to blacklist the you have been subscribed to private bug mails landing in BC list? | 17:39 |
| nigelb | but what if somone who sees it knw a fix? | 17:40 |
| vish | ?? | 17:40 |
| vish | its for crashers , if its a known bug , the bugs need to be duped by the retracer | 17:40 |
| nigelb | hrm, hiding the you've been subscribed sees fair, so we'd not be missing the comments /after/ that...true | 17:41 |
| nigelb | s/sees/sees | 17:41 |
| nigelb | grrrr | 17:41 |
| nigelb | *seems | 17:41 |
| vish | yeah , its a new lp "feature" , where we get notified when being subscribed.. | 17:43 |
| nigelb | how helpful | 17:44 |
| nigelb | vish: lol, recently I went into panic mode thinking there ws a bug assigned to me and I didnt get to it and I couldn't even remember what it was about | 17:45 |
| nigelb | then it hit me, it was the cheese bug :) | 17:45 |
| vish | nigelb: yeah , you are just lazy ;p | 17:45 |
| vish | nigelb: kermiac did an awesome job there.. i was lucky he had patience :D | 17:48 |
| vish | took me a bit of time to explain properly ! | 17:49 |
| vish | anywho.. | 17:49 |
| nigelb | vish: I feel like an idiot, because I finished doing it except for a small bug | 17:49 |
| nigelb | only it was on the laptop that has a broken motherboard right now | 17:49 |
| vish | bah , someone stop the BC mails! :( | 17:52 |
| * vish looks at higher powers! pedro_ hggdh charlie-tca :) | 17:53 | |
| charlie-tca | I don't know how | 17:53 |
| bilalakhtar | Anyone here to renew my BC membership? 4 days to go! | 17:53 |
| charlie-tca | pedro_ hggdh : we need your expertise! | 17:54 |
| bilalakhtar | BTW, it appears pitti ran the retracer after so many days! | 17:54 |
| nigelb | bilalakhtar: it was broken for some time | 17:54 |
| vish | bilalakhtar: no , retracers had a bug and were stck on provate mails;) | 17:54 |
| vish | stuck* | 17:55 |
| bilalakhtar | okay! | 17:55 |
| bilalakhtar | So many 'You have been subscribed' messages in the BC list | 17:55 |
| nigelb | heh, vish and I were just complaining about that :p | 17:55 |
| pedro_ | vish, stop what? | 17:55 |
| * bilalakhtar reads the log | 17:55 | |
| bilalakhtar | yup | 17:55 |
| charlie-tca | I was able to get all my complaints in early today | 17:55 |
| vish | bilalakhtar: yeah , thats what i'm whining about too .. but charlie-tca doesnt want to help ;p | 17:55 |
| nigelb | vish: I don't think its possible :/ | 17:56 |
| vish | pedro_: 'You have been subscribed to private bug by apport' | 17:56 |
| bilalakhtar | still no one to renew my membership :( Looks like I will have to wait until I become MTU | 17:56 |
| pedro_ | vish, the auto dup for python crashes is the one catching up there | 17:56 |
| bilalakhtar | *MOTU | 17:56 |
| * nigelb doesn't see any option in one of the lists.launchpad.net lists he's admin | 17:56 | |
| pedro_ | vish, the retracer is still broken | 17:56 |
| vish | yeah.. | 17:56 |
| pedro_ | create a filter? ;-) | 17:56 |
| vish | yup | 17:57 |
| nigelb | procmail ftw | 17:57 |
| vish | thekorn somehow broke into canonical servers and tested the fix :D ! | 17:57 |
| pedro_ | i keep those in a separate folder to avoid such issues | 17:57 |
| vish | pedro_: well , i can create a filter , but can we block them hitting the list too? everyone needs to filter those.. :) | 17:58 |
| bilalakhtar | BTW, why does the retracer assign BC to bugs? Why not ubuntu-crashes-* ? | 17:58 |
| thekorn | vish: I'm a hacker, you know ;) | 17:59 |
| micahg | bilalakhtar: only bugs with 10 or more dups so a BC member can write a bug pattern | 17:59 |
| pedro_ | vish, those are the ones marked as "bugpattern-needed", not all the bugs in the world :-P | 17:59 |
| vish | ;) | 17:59 |
| pedro_ | vish, so yes, there's a filter already | 17:59 |
| vish | ah , patter-needed! | 18:01 |
| vish | n | 18:01 |
| * bilalakhtar guesses vish may be having 30 hilights a minute | 18:01 | |
| bilalakhtar | *highlight | 18:01 |
| vish | bilalakhtar: plus pms! sometimes i forget what i say where! ;) | 18:02 |
| vish | PMs not pms! | 18:02 |
| charlie-tca | Not | 18:03 |
| charlie-tca | that I did not WANT to help, rather that I am unable to help. Besides, I got the answer early today, which is the same as Pedro's | 18:04 |
| vish | charlie-tca: was just kidding :) | 18:05 |
| * charlie-tca would like to add that he was not real happy with that answer, either | 18:05 | |
| nigelb | vish: hahahahaahahah PMs vs pms | 18:05 |
| vish | charlie-tca: yeah , not sure why we need the bug pattern mails! :) | 18:05 |
| nigelb | and you had to point it out! | 18:06 |
| charlie-tca | I did not think I needed them :-) | 18:06 |
| micahg | vish: bug control is supposed to write the bug patters | 18:06 |
| vish | ah.. | 18:06 |
| charlie-tca | We are? | 18:06 |
| nigelb | yes | 18:06 |
| charlie-tca | Oh! | 18:06 |
| vish | micahg: but for all the packages? or do the concerned people only write them? | 18:06 |
| nigelb | now that I remember it, we are | 18:06 |
| micahg | charlie-tca: yes, you don't think we get spammed for no reason, right? :) | 18:07 |
| charlie-tca | Well, that explains it then :-) | 18:07 |
| micahg | vish: in theory all the packages :), but people do what they can | 18:07 |
| charlie-tca | ummm, about the spam... I can't really answer that now | 18:07 |
| micahg | vish: keep in mind, bug control includes all Ubuntu devs | 18:07 |
| vish | yea.. | 18:07 |
| nigelb | now I know why we get spammed | 18:08 |
| nigelb | so we get motivated enough to write a pattern - ingenious! | 18:08 |
| nigelb | pedro_: is it the same source bug we're all getting mails for? | 18:10 |
| * nigelb can't make out a pattern | 18:10 | |
| charlie-tca | Oh, it seems to be many bugs | 18:12 |
| nigelb | yeah | 18:13 |
| shadeslayer | hi | 18:16 |
| shadeslayer | i was wondering since there is this huge backlog of proposed people for ubuntu-bugcontrol, will my application get looked at? | 18:19 |
| micahg | shadeslayer: I thought you were going for kubuntu-dev? | 18:19 |
| shadeslayer | i am, but i want to also join bug control | 18:19 |
| shadeslayer | kubuntu-dev is a bit far away currently :P | 18:20 |
| micahg | shadeslayer: it's implicit in kubuntu-dev membership | 18:20 |
| micahg | oh | 18:20 |
| shadeslayer | ( maybe ill apply in december after neon gets working ) | 18:20 |
| nigelb | did you apply? | 18:20 |
| nigelb | i.e. send mail to the list? | 18:20 |
| shadeslayer | nigelb: apply to what? | 18:20 |
| shadeslayer | oh | 18:20 |
| shadeslayer | im doing that right noq | 18:20 |
| shadeslayer | *now | 18:20 |
| nigelb | there isn't per se a packlog | 18:21 |
| nigelb | *backlog | 18:21 |
| nigelb | once you apply you'll get +/-1'd | 18:21 |
| nigelb | if you get enough +1s, you get in | 18:21 |
| shadeslayer | um question, suppose ive closed bugs, not actually triaged them per se, since they were upstream bugs, they still count right? | 18:21 |
| nigelb | How would you suggest importance for them and the reasoning? | 18:22 |
| shadeslayer | nigelb: the status is invalid since they need to be fixed by KDE and are not actually packaging bugs | 18:23 |
| nigelb | shadeslayer: well, in that case, the bug isn't invalid | 18:23 |
| shadeslayer | nor are they bugs caused by our packaging | 18:23 |
| shadeslayer | nigelb: how come? | 18:24 |
| nigelb | the bug just needs an upstream task added | 18:24 |
| vish | nigelb: kde follows different rules ;) | 18:24 |
| vish | nigelb: they close their bugs , if its not due to our changes | 18:24 |
| nigelb | vish: gah | 18:24 |
| shadeslayer | nigelb: the important ones were of course forwarded | 18:24 |
| shadeslayer | for eg. there was a k3b bug that caused k3b to crash on opening the settings | 18:24 |
| nigelb | shadeslayer: ubuntu per se works on different principle | 18:24 |
| shadeslayer | ohk | 18:25 |
| nigelb | that bug would be triaged in according to bug squad rules | 18:25 |
| shadeslayer | nigelb: ill be just targetting the kubuntu packaging bugs | 18:25 |
| micahg | nigelb: project timelord has different bug rules | 18:25 |
| shadeslayer | yep | 18:25 |
| nigelb | micahg: should we have an exception for those folks in the application then? | 18:25 |
| nigelb | micahg: project timelord? | 18:25 |
| shadeslayer | nigelb: http://people.ubuntu.com/~apachelogger/Timelord/ << some docs :) | 18:25 |
| micahg | nigelb: well, he should show bugs that he needs to set importance for (i.e. stuff not invalid for kubuntu) | 18:26 |
| nigelb | shadeslayer: ^^ not counted then :p | 18:26 |
| micahg | shadeslayer: otherwise, no need for bug control | 18:26 |
| nigelb | BC is about being able to set "triaged" status and importance | 18:27 |
| vish | micahg: well , i wouldnt say not counted.. shadeslayer knows where the bug is , maybe he can just mention what importance he would assign for those? | 18:27 |
| nigelb | kubuntu seems to be using Invalid where we tend to use Triaged | 18:27 |
| vish | if they were ubuntu bugs.. | 18:27 |
| micahg | vish: importance is irrelevant if the bug is invalid in our tracker | 18:27 |
| shadeslayer | micahg: but for the ones that ARE valid | 18:28 |
| nigelb | vish: Ideally, I'd rather have kubuntu folks +1'ing that us discussing | 18:28 |
| micahg | shadeslayer: exactly, pull 5 of those :) | 18:28 |
| vish | micahg: otherwise , kde people would have to triage a huge load of bugs more than a Ubuntu person.. | 18:28 |
| nigelb | s/than/than | 18:28 |
| shadeslayer | bug 596926 is one of them for eg | 18:28 |
| ubot2 | Launchpad bug 596926 in kde4libs (Ubuntu) (and 1 other project) "k3b crashes on clicking Settings > Configure k3b (affects: 9) (dups: 2) (heat: 92)" [High,Fix released] https://launchpad.net/bugs/596926 | 18:28 |
| micahg | vish: and? | 18:29 |
| nigelb | vish: um, btw, when you reply to somone's reply to bc application, reply to the whole mail please than correcting mistakes by reviewer | 18:29 |
| nigelb | not saying you always did it, but the one time I did notice, it was you :) | 18:29 |
| vish | nigelb: huh? | 18:29 |
| micahg | vish: it's not about quantity of bugs triaged, but about trusted ability + necessity to set importance/triaged | 18:30 |
| vish | nigelb: you gotta be more specific , i dont know what you mean.. | 18:30 |
| vish | micahg: well , seemed a bit too much to triage.. just because they have to wade a much larger number of bugs.. just for BC :) | 18:31 |
| nigelb | vish: lol, I'll just pm :) | 18:31 |
| micahg | vish: they might not need BC membership then, that's the point | 18:31 |
| vish | yeah.. | 18:31 |
| shadeslayer | im pretty tired of asking people to set the importance of bugs for me | 18:36 |
| shadeslayer | thats why im applying | 18:36 |
| micahg | shadeslayer: so you should have 5 bugs then :) | 18:37 |
| shadeslayer | yep :) | 18:37 |
| * shadeslayer will also get a kubuntu dev to bless the application | 18:37 | |
| === JanC_ is now known as JanC | ||
| nigelb | shadeslayer: good idea :) | 18:39 |
| * micahg will most likely give a +1, but wants to see the bugs :) | 18:39 | |
| * nigelb would hate to be in a class micahg is teaching | 18:40 | |
| nigelb | :p | 18:40 |
| njin | pedro_: around ? | 18:46 |
| shadeslayer | mail sent | 18:53 |
| shadeslayer | micahg: 4 bugs + 1 i reported and fixed my self :P | 18:54 |
| vish | shadeslayer: you are prolly the first kubuntu application i have seen on th BC list ;) | 18:57 |
| shadeslayer | hehe :P | 18:57 |
| shadeslayer | vish: i got Riddell to bless it \o/ | 19:01 |
| shadeslayer | seems its awaiting moderator approval, anyone have the powa to approve it? | 19:05 |
| * micahg will bbiab | 19:05 | |
| === cwillu_at_work is now known as cwlu | ||
| === cwlu is now known as cwillu_at_work | ||
| pedro_ | shadeslayer, if you are Rohan Garg, i think i've approved that email a few seconds ago | 19:09 |
| shadeslayer | pedro_: yes :) | 19:09 |
| shadeslayer | thanks | 19:09 |
| pedro_ | shadeslayer, you're welcome | 19:09 |
| shadeslayer | im off to sleep.. cya later | 19:59 |
| micahg | shadeslayer: I'll reply to your application a little later tonight | 20:00 |
| shadeslayer | micahg: sure no problem, ill only be able to reply tommorow night | 20:01 |
| shadeslayer | thanks :) | 20:01 |
| micahg | shadeslayer: np | 20:01 |
| shadeslayer | micahg: btw you will be CC'ing me as well right? | 20:02 |
| micahg | shadeslayer: yes | 20:02 |
| shadeslayer | ok .. | 20:02 |
| vish | charlie-tca: does SiDI still help with xubuntu? been a while since we saw him in -artwork.. | 21:04 |
| charlie-tca | Not very much. His is working exaile upstream, I think | 21:05 |
| charlie-tca | We see him very seldom | 21:05 |
| vish | hmm. | 21:06 |
| vish | /join #xubuntu | 21:07 |
| * vish removes space! | 21:07 | |
| charlie-tca | I didn't think it worked that way :-) | 21:07 |
| hggdh | <yawn/> | 21:31 |
| micahg | hggdh: enjoying your day off? | 21:31 |
| hggdh | micahg: oh yes, just back from Corpus Christi :-) | 21:32 |
| micahg | heh | 21:32 |
| hggdh | (or however is it the city's name is written) | 21:32 |
| BUGabundo | bRoas | 21:57 |
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