SpamapSwow how did apt get so full of New bugs?00:05
charlie-tcaNobody seems to triage them?00:08
charlie-tcaApt is one of those packages that is easy to ignore the bugs in. It is really important, but quite hard to triage00:09
charlie-tcaWe have made really good progress today, though00:11
* charlie-tca thanks everybody for helping with apt bugs today!00:11
* SpamapS offers ^5's to all00:12
SpamapSwow... I'm forwarding a wishlist bug upstream00:17
SpamapSapt needs some real love over in debian00:17
penguin42thank you to whoever fixed the reloading session bug in maverick recently00:19
* devildante thanks everyone who triaged apt bugs :)00:37
devildantesorry I didn't participate, was fixing usc bugs... sorry again :(00:37
SpamapS136 new now.. ;)00:55
SpamapSmake that 13501:00
* penguin42 tries to debug a seg in mango-lassi that only happens on one of his machines01:05
cjaealso mixxx and djplay or teminatorx do not work in 10.04 kde4.501:11
charlie-tcadevildante: no problem01:17
* devildante hugs charlie-tca01:17
charlie-tcaWe can't all hit every BugDay01:17
* penguin42 looks at the code and wonders wth it doesn't seg everywhere01:19
cjaekfind is not in kde 4.5 menu01:33
cjaenore does it show up in recent used01:37
cjaeif you add/mount something like an external ntfs drive with device manager with kfind open, even after selecting browse in kfind it will not "really" look for file until you close kfind and open again01:40
cjaedevce notifier*01:49
cjaealso fat32 external asks for password, not to sure about pmount, but someone said it should handle it01:51
penguin42I think it would be appropriate to set bug 609563 of mine to triaged - I've put links to the upstream bug (although I can't persuade launchpad to link) and how to fix01:56
ubot2Launchpad bug 609563 in mango-lassi (Ubuntu) "mango-lassi segs at startup (affects: 1) (heat: 85)" [Undecided,New] https://launchpad.net/bugs/60956301:56
penguin42anyway, with that figured out, time for bed02:12
drizzlelaunchpad is fast tonight02:51
lifelessdrizzle: thank you02:55
lifelesswe've been working on speed.02:55
lifelessis there anything particular that is feeling fast to you?02:55
drizzlejust in general03:02
drizzlehow come redhat isnt listed as a distribution03:02
drizzleunder also affects distribution?03:03
drizzlei set it to fedora03:03
drizzleclose enough03:03
lifelessthats appropraite03:06
dpmgood morning bugsquad!07:23
dpmcould someone perhaps help me reassigning a couple of bugs to the right packages?07:24
dpmThese were filed against ubuntu-translations, but have nothing to do with translations:07:24
dpmbug 63199407:24
ubot2Launchpad bug 631994 in ubuntu-translations "Boot screen log line broken (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/63199407:24
dpmbug 63301707:24
ubot2Launchpad bug 633017 in ubuntu-translations "reboot instead of shutdown Ubuntu (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/63301707:24
dpmDoes anyone have any suggestions to which package or project they should be best reassigned to? Thanks!07:25
persiadpm, 633017 needs heavy triage: we don't know how the user is shutting down, what tools they are using, etc.  I'd recommend adjusting that to Ubuntu directly, and either triaging it there or asking someone else to triage it.07:29
persiadpm, 631994 could be casper, or any of the console graphics drivers.  I'd probably start by assigning it to casper, as that has the string causing the immediate issue, hoping that someone else will make the decision as to whether to fix in casper, in plymouth, or somewhere else.07:31
persiaErr, "casper (Ubuntu)" rather than casper upstream.07:31
dpmpersia, thanks a lot!. Re: the first bug, do you know how I can change the project from 'ubuntu-translations' to 'ubuntu'? Launchpad won't let me do that: it says "too many matches" when trying to specify 'ubuntu' as the project07:32
persiaNo idea.  I've never been able to do that sort of thing successfully, to the point that I've closed down all my ubuntu-releated projects on launchpad that weren't Ubuntu.07:34
persiathe #launchpad folk may know better, but worst case, open a new bug task, and mark the translations one Invalid.07:34
dpmyeah, I'll ask the launchpad folks first07:35
dpmthanks a lot, persia!07:35
persiaOh, as a hint, launchpad sometimes has a less-intuitive (and therefore easier to force) interface if used with a javascript-incapable browser (I tend to use w3m for this)07:37
persiaMost of the do-what-I-mean stuff fails, so you have to be precise, but it avoids the exceedingly long search result pages, etc.07:38
dpmI'm wondering if it would let me do it by using the e-mail interface07:39
dpmalthough I think I can only open new tasks with that07:40
dpmin case anyone in the channel is interested, the LP guys tell me it's the known bug 8090207:42
ubot2Launchpad bug 80902 in malone "Can't target bug report from project to distribution, or vice versa (affects: 5) (dups: 4) (heat: 64)" [Medium,Triaged] https://launchpad.net/bugs/8090207:42
=== leoquant is now known as MaeWest
shadeslayerpedro_: around? :)13:00
shadeslayerneed to talk about my bug control application13:00
* yofel completely forgot about that13:02
shadeslayeryofel: oh and ill look into the SRU as soon as im done with kdepim-runtime13:02
pedro_shadeslayer, hello13:03
shadeslayerso ive already applied to bug control and sent 5 bugs that ive worked upon, michag responded asking for more info, i replied back, but havent got any info for the past 2/3 days13:04
yofelshadeslayer: you do have read the Importance page, and you do understand that a bugs status and the importance have nothing to do with each other *especially* on the BC application, right?13:04
shadeslayeryofel: yes13:04
pedro_shadeslayer, give me some minutes to review the application, i've been busy lately13:05
yofelgood, then I'm fine with giving you a +113:05
shadeslayerpedro_: sure :)13:05
pedro_shadeslayer, probably the other members as well, so just be patient ;-)13:05
* shadeslayer hugs yofel13:05
shadeslayerpedro_: right, was just a bit concerned that no one replied :P13:05
* yofel had actually reviewed the application but had a X crash and forgot about sending the reply -.-13:06
yofelthankfully thunderbird saved it as a template...13:06
shadeslayerthanks :)13:07
shadeslayeryofel: altho i do have a small question about https://wiki.ubuntu.com/Bugs/Importance13:09
shadeslayerin the medium section : A problem with a non-essential hardware component (network card, camera, webcam, music player, sound card, power management feature, printer, etc.)13:09
shadeslayerid say network card is a pretty essential piece of hardware13:10
shadeslayernot that it causes ubuntu to stop booting, but essential in the sense that its required to update your install13:10
yofelwell, you don't really need it to use the system, note that there are usb-modems too, so it's not like it's the only way to use it, but someone else might argue different13:11
yofelJFo: there?13:11
shadeslayeryofel: id say that it isnt required to use the system, but in the long run, it affects usage heavily13:12
tbsdy_livesI would have to agree with shadeslayer...13:25
=== ivoks-afk is now known as ivoks
charlie-tcaa reporter that understands "Tell us what happened" ? bug 41948615:21
ubot2Launchpad bug 419486 in synergy (Ubuntu) "synergyc assert failure: synergyc: CArchMultithreadPosix.cpp:286: virtual void CArchMultithreadPosix::closeMutex(CArchMutexImpl*): Assertion `status == 0' failed. (affects: 10) (dups: 12) (heat: 105)" [Medium,Triaged] https://launchpad.net/bugs/41948615:21
charlie-tcaI thought it was great15:23
greg-gcharlie-tca: that is hilarious15:30
vishcharlie-tca: that was awesome! :)   you must have wondered where that story was leading to ? ;)15:31
charlie-tcaI did15:31
charlie-tcaI thought it was a bogus report15:31
penguin42charlie-tca: Oh that's great15:50
penguin42charlie-tca: I often find synergys giving me a crash report on reboot - don't think I've noticed it with the client; and it does that for me without any roaches15:50
charlie-tcaI guess he really took it to mean "tell us", huh?15:51
nisshhcharlie-tca: haha, that is epic! :)15:51
charlie-tcaNot much point asking if it can be reproduced, either15:51
nisshhcharlie-tca: should ask that just for lols15:52
penguin42can someone help me sort out the bug references in bug 61400815:56
ubot2Launchpad bug 614008 in linux (Ubuntu) (and 2 other projects) "lshw causes laptop to freeze up (affects: 24) (dups: 9) (heat: 135)" [Undecided,Confirmed] https://launchpad.net/bugs/61400815:56
penguin42I've just changed it from lshw (Ubuntu) to linux (Ubuntu) and attached a kernel patch to fix it15:56
penguin42now I'm left wondering what to do with the two bug trackers15:57
charlie-tcaforward the patch to the kernel upstream team?15:58
penguin42charlie-tca: It's not upstream, it's an Ubuntu only15:59
yofelhuh? you can set an initial status, importance, milestone and assigned person for a bug in the extra options on +filebug now o.O15:59
penguin42charlie-tca: I'm thinking the right thing to do is close the upstream lshw and linux bugs16:00
charlie-tcawhich reminds me, great class on kernel triage procedures tomorrow in #ubuntu-classroom at 14:00 UTC16:00
penguin42charlie-tca: Although there are many dupes of lshw hangs, this is certainly the fb one in maverick, whether there are any others is an interesting question16:00
charlie-tcaClose the upstream bugs as invalid; local bug only, but you have to tell the upstreams, I think16:01
penguin42yeh, I will16:01
charlie-tcaGood job, penguin4216:01
penguin42hey np16:01
penguin42nothing that you can't find with enough printk's :-)16:02
penguin42anyone know how to close a bugzilla.kernel.org bug?16:31
=== yofel_ is now known as yofel
=== deryck is now known as deryck[lunch]
vishnigelb: around?17:49
jpds 17:56
vishhehe , was just trying to illustrate an irc echo :D17:57
=== deryck[lunch] is now known as deryck
charlie-tcaWorked here, thanks ;-)17:58
tucemiuxhow do you file a bug report on a machine that's frozen?  o_O18:11
tucemiuxUbuntu uses Launchpad to keep track of bugs and their fixes. To file a bug you first need to create an account. Once you have an account you can use the tools we've provided you on your Ubuntu system to file bug reports.18:12
yofeltucemiux: frozen as in? does pressing ctrl+alt+f1 give you a terminal?18:12
tucemiuxwhat "tools" am I supposed to use?  ubuntu-bug  forces me to pick a package18:12
yofelright, you're supposed to use ubuntu-bug, what did you do that froze your system?18:13
=== rackIT is now known as rackIT_AFK
tucemiuxyofel, my machine boots up, goes into GUI, I can see my nickname and the mouse promp but I cant click on my nick to login, I cant get access to a terminal, the system is unresponsible, I do get error messages attempting to boot up into safe mode, this happened after an update to the kernel18:13
tucemiuxyofel, i installed the updates to my laptop while using the battery, the battery is good -- i then connected the laptop to a power outlet, the update ran for a long long while-- like yours, when I came back all I had was a black screen, this happened like 2 weeks ago when the kernel updates came out18:15
yofeltucemiux: can you try to hold shift pressed once the bios screen comes up? that will give you the boot manager menu where you can select an older kernel, try to boot an older kernel from there18:16
tucemiuxyofel, ive tried all kernels, they all do the same thing, safe mode freezes as well18:16
penguin42tucemiux: When you get to the boot manager can you edit the boot line on the latest kernel and remove the quiet and nosplash bits of the line and boot18:17
penguin42tucemiux: It might give a useful oops18:18
yofeltucemiux: so, you can't press shift+alt+f1 when it freezes?18:18
yofeler, ctrl+alt+f118:18
tucemiuxpenguin42, yes I can,, how do I do that?18:18
tucemiuxyofel, I cant access a terminal, in ubuntu ctrl-alt-fx sends you to a terminal, I cannot access a terminal18:18
yofelhm, try what penguin42 said, and maybe try sysrq+k (print+alt+k usually) once it freezes and see if that does something18:19
penguin42tucemiux: OK, so get the boot menu up (shift just after the bios) then go to the kernel line youre going to try and I think it's e to edit, you cna then scroll down to the line that ends in quiet nosplash and just backspace to delete those two bits - then I think it's ctrl-x to boot18:19
tucemiuxpenguin42, im going to have to try that in safe mode, in normal mode it boots up but to a frozen system, let me see what happens when I boot up into safe mode18:20
penguin42tucemiux: Well I'm just thinking that might give you some info on the freeze18:21
tucemiuxinsmod ext2?  shouldt it be ext4?18:21
tucemiuxpenguin42, which leads me back to my question: HOW DO I FILE  A BUG REPORT????18:22
penguin42tucemiux: Run ubuntu-bug18:22
penguin42tucemiux: Oh and don't shout18:22
tucemiuxive runneth ubuntu-bug a gazillinoth times18:23
tucemiuxubuntu bug insists on collecting information on the machine I am using -- the machine im using is just fine!!!18:24
penguin42tucemiux: Ah I see18:26
penguin42tucemiux: http://bugs.launchpad.net/ubuntu/+source/linux/+filebug?no-redirect is where I would file it18:27
tucemiuxpenguin42, thank you very much!!  why is it so difficult for a user to find this information???  am I supposed to be a developer to be able to do this?18:28
penguin42tucemiux: Heck I don't know18:28
penguin42tucemiux: It's on the launchpad ubuntu 'report a bug' page18:28
penguin42tucemiux: Start your report off in the 1st line by saying that the machine is too dead to run ubuntu-bug or someone will ask you to run it18:28
tucemiuxeverything I click on "report a bug" it sends me to this web page that tells me to use ubuntu-bug18:29
penguin42tucemiux: If you scroll down on that page it gives you that link - that's where I got it from - it does mean you have to read quite a bit and understand quite a bit18:29
=== ogasawara_ is now known as ogasawara
tucemiuxpenguin42, I guess so, im going to go ahead and file this bug report18:33
njinpedro_: Hello, can we consider a bug the instability of the panel, in right or left side enlareged to 100 pixel,(wnck-applet & xorg > 70%) when are opened more than 15 apps on the same workspace ?18:49
ubot2Launchpad bug 396424 in ubuntu "Cannot switch from one application to another in the panel. I have to minimize the applications to do so. (affects: 2) (heat: 21)" [Undecided,Incomplete]18:51
charlie-tcaIf you have visual disability, you might need those big icons to see them. Why should you then not be able to open as many windows as a non-disabled person might?18:55
njincharlie-tca: sure, but we have for workspaces18:59
charlie-tcaWell, actually, I use between 7 and 10 workspaces19:00
charlie-tcabut if I did only use one, as some do, I can have more than 15 apps open at once, without a problem, unless my icons in the panel are 100 pixel?19:00
charlie-tcaseems so. I just opened 15 windows, and can still use my panel icons to open more19:04
njincharlie-tca: ok, i confirm the bug19:05
charlie-tcaand that with 7 workspaces and apps in all of them. I can still open 15 windows in one19:05
tucemiux7 workspaces? wow that's a lot! LoL  what do you do that you need 7 work spaces?19:07
charlie-tcaI prefer one or two apps per workspace19:07
tucemiuxpenguin42, i just filed the bug report, thank you for your help sir!  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/63517719:07
ubot2Launchpad bug 635177 in linux (Ubuntu) "laptop freezes after installing udates (affects: 1) (heat: 6)" [Undecided,New]19:07
charlie-tcafirefox, email, newreader, terminals, file manager19:08
charlie-tcaalway open here, plus xchat, global clocks, tomboy,19:08
vishcharlie-tca: ++  i always wonder how people work without workspaces o.019:09
charlie-tcaI can't. It confuses me19:09
tucemiuxcharlie-tca, so every app gets its own workspace?19:09
charlie-tcaIt really is so much simpler to run one or two apps per workspace19:10
vishtucemiux: how i do is.. every maximized app is a workspace :)19:10
charlie-tcaThe same apps get their same workspaces every time I start a computer19:10
vishyeah, compiz helps that sorting in gnome... in xfce how do you do it?19:11
charlie-tcaXchat and time float across every workspace.19:11
charlie-tcaI don't use compiz19:11
tucemiuxcharlie-tca, you cheater19:11
charlie-tcaI just save session19:11
tucemiuxcharlie-tca, does it affect your gaming?19:11
charlie-tcaNot for the games I play19:11
vishcharlie-tca: oh session save does it there? thats neat!19:11
charlie-tcaGames open in their own workspace19:12
tucemiuxcharlie-tca, everything will be fine as long as you dont play urban terror linline19:12
vishone of these days i'm gonna leave the big boys and join the mice ;p19:12
charlie-tcaI have an app in the panel shows all the workspaces. Just click on the one you want to switch to it19:12
charlie-tcatucemiux: if uban terror uses that much computer, I will never play it19:13
charlie-tcavish: there is also "devilspie" to help sort the workspaces19:14
vishcharlie-tca: yeah i used to use that.. it has more options too , but recently i switched that function to compiz .. let it do some work ;p19:15
charlie-tcaI never ran compiz, so I don't know what it will do19:15
=== ivoks is now known as ivoks-afk
njinpedro_: around?20:04
pedro_njin, yes20:05
njinHello, can i upload a video in Launchpad and if yes, wich format support20:05
pedro_njin, what do you mean which format support?20:06
pedro_njin, it's just a file, launchpad doesn't do any streaming20:06
pedro_njin, the support resides on the client20:06
njinok, but it won't start to upload my video20:06
pedro_njin, sorry but i've no idea what you mean, may you explain a bit more?20:07
njinI've to upload u video of a bug, but when i'm on attach page and setting path of my video, launchpad don't start tyo upload it20:08
pedro_njin, ask in #launchpad then20:08
njinok, thanks20:09
pedro_you're welcome20:09
njinpedro_: can i have a lesson ?20:21
intradernjin, I have reported a bug, and it occurs to me that it would help to have video; would you mind sharing how you did that?21:30
njinsimply wait21:31
njinit takes time to upload21:31
* penguin42 wonders if launchpad is upto taking great globs of video21:32
njinyes, bugtube21:32
njinnext time i up tu youtube21:33
intradernjin, I will look up bugtube - that sounds promising; thanks21:35
njinwe can create a chan on youtube named bugtube where upload our bugs video21:36
intradernjin, I looked up bugtube to no avail. Is there a way to record the UI?21:38
njinwe have some screen recorder on synaptic, but i use my cell phone21:40
kamusinwhy you don't attach a ogv video into your report instead?21:40
yofelthe screen recorders I know are byzanz and recordmydesktop, haven't used them much though21:40
njinwhy ogv?21:40
pedro_cause it's an open format?21:41
pedro_njin, don't be a freedom hater :-P21:41
njini've learned another things21:43
pedro_njin, http://en.wikipedia.org/wiki/Ogg21:43
njinpedro_. thanks again21:43
pedro_you're welcome21:43
njinok, from now .ogg, thanks21:45
Tetsuo55before i go though the whole process, is this retrace still relevant?https://bugs.launchpad.net/ubuntu/+source/nspluginwrapper/+bugs?field.tag=need-amd64-retrace21:49
pedro_Tetsuo55, i think so yes, the retracers were fixed just yesterday so it's a matter of time for those to be retraced21:52
Tetsuo55i read that as a contradiction?21:53
Tetsuo55you mean i can manually run the retracers because they where fixed yesterday?21:53
Tetsuo55or they will run automated ?21:54
pedro_Tetsuo55, why do you want to retrace those manually?21:54
Tetsuo55pedro_:  because i have no idea how this stuff works :D21:55
Tetsuo55i was not aware of automated retracing ability in launchpad21:55
pedro_yes, there's an automatic retracer21:55
pedro_that's why those are marked as need-arch-retrace21:55
pedro_the retracer is going to pick those and generate a backtrace21:56
pedro_if the automatic retrace failed , the bugs are marked as apport-failed-retrace21:56
pedro_have a look here for examples: https://bugs.edge.launchpad.net/bugs/+bugs?field.searchtext=&orderby=-datecreated&search=Search&field.status%3Alist=NEW&assignee_option=any&field.assignee=&field.bug_reporter=&field.bug_supervisor=&field.bug_commenter=&field.subscriber=&field.status_upstream=hide_upstream&field.status_upstream-empty-marker=1&field.omit_dupes.used=&field.omit_dupes=on&field.has_patch.used=&field.has_cve.used=&field.tag=apport-failed-r21:56
pedro_but really, there's no need to do manual work on the ones waiting for the retracer21:57
Tetsuo55that saves a lot of time21:58
pedro_if you're looking for easy tasks we have a list of those22:00
pedro_feel free to choose one there and ask here in the channel if you have any doubt22:00
Tetsuo55if i say " this effects me too" or " subscribe me" does it still add the debug data in any way into launchpad?  or does it drop it in favor of whatever was already attached to the ticket?22:00
pedro_also have a look to the triage guide22:00
pedro_which explain lot of things22:01
yofelTetsuo55: the information is dropped, as duplicate information usually isn't very useful on a bug, and it make it hard to read. If you still want to add information, you should create a new bug and mark it as a duplicate of the original one (and sry if I wasn't clear about the auto-retracer)22:04
Tetsuo55ok thanks22:05
yofelyou can add information to a bug with apport-collect too, but that should generally only be done by one person (the reporter usually), unless someone requests it from others22:05
Tetsuo55in my windows experience the more crash dumps the better, but that might be different for linux/ubuntu22:06
yofelsure, but the retracer needs a one bug per crash dump to do it's work, if it sees that the backtraces are the same, it will auto-duplicate the bugs22:07
yofels/a one/one/22:07
Tetsuo55i wish my tracker was so smart22:07
charlie-tcathat is because not even the microsoft developers can read most of the dumps. In linux, the developers get good information from the dump, and don't need so many.22:07
Tetsuo55charlie-tca:  that might be the reason!, on windows have to use crappy tools to look at a bunch of them and reach a conclusion22:08
Tetsuo55you cannot plain text read them at all22:09
charlie-tcaOurs are readable22:09
Tetsuo55ok that helps me understand22:09
Tetsuo55does all that automated stuff work for any project hosted on launchpad, or are those custom services for ubuntu?22:10
charlie-tcaUbuntu only, I think22:11
charlie-tcabut maybe scripts could be written for others?22:11
yofelapport was written for ubuntu originally, and I don't know if the retracer works for other projects, but you can at least make apport file bugs for other projects too22:12
Tetsuo55i doubt it will work in a windows app without a lot of help though?22:14
Tetsuo55ive looked at the mozilla one but that requires my own server which i dont have22:15
Tetsuo55but apports idea might still work in a scripted form on windows (just pasting the crash dump to a ticket on sourceforge)22:15
yofelwell, again, I don't know about the retracer, but apport is written in python, so while it requries hacking it should be possible, I don't know if we have python-launchpadlib for windows though22:17
intraderyofel, I seem to experience that while recording the UI, the UI no longer misbehaves! Using recordMyDesktop22:17
yofeland it's off-topic for this channel22:17
Tetsuo55ok well thanks for the info22:17
yofelintrader: that's the famous case of an app working perfectly fine once you try to debug it22:18
intraderyofel, I know my friend :(22:19
intraderyofel, without the recorder, it is fairly easy to duplicate the various behaviors I report in bug 63113022:21
ubot2Launchpad bug 631130 in opensuse (and 3 other projects) "In all apps, slow UI since 10.04 install (affects: 1) (heat: 10)" [Undecided,New] https://launchpad.net/bugs/63113022:21
yofelah, you'll probably need to use a camera for that, as it will record the apps fine, but the actual rendering of the apps on the display will be sluggy after that22:23
yofelI guess..22:23
njinhello, can someone help me with java ? https://bugs.launchpad.net/ubuntu/+bug/37400722:23
ubot2Launchpad bug 374007 in ubuntu "Java Aplication freeze with futex_wait (affects: 2) (heat: 16)" [Undecided,Incomplete]22:24
intraderyofel, I will see if I can catch the various behaviors with my wife's camera.22:24
=== devildante_ is now known as devildante
trinikronohey guys where do i assign a bug23:47
trinikronoif its a issue with the mouse and or keyboard23:47

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