[00:05] wow how did apt get so full of New bugs? [00:08] Nobody seems to triage them? [00:09] Apt is one of those packages that is easy to ignore the bugs in. It is really important, but quite hard to triage [00:11] We have made really good progress today, though [00:11] indeed [00:11] * charlie-tca thanks everybody for helping with apt bugs today! [00:12] * SpamapS offers ^5's to all [00:17] wow... I'm forwarding a wishlist bug upstream [00:17] apt needs some real love over in debian [00:19] thank you to whoever fixed the reloading session bug in maverick recently [00:37] * devildante thanks everyone who triaged apt bugs :) [00:37] sorry I didn't participate, was fixing usc bugs... sorry again :( [00:55] 136 new now.. ;) [01:00] make that 135 [01:05] * penguin42 tries to debug a seg in mango-lassi that only happens on one of his machines [01:11] also mixxx and djplay or teminatorx do not work in 10.04 kde4.5 [01:17] devildante: no problem [01:17] * devildante hugs charlie-tca [01:17] We can't all hit every BugDay [01:19] * penguin42 looks at the code and wonders wth it doesn't seg everywhere [01:33] kfind is not in kde 4.5 menu [01:37] nore does it show up in recent used [01:40] if you add/mount something like an external ntfs drive with device manager with kfind open, even after selecting browse in kfind it will not "really" look for file until you close kfind and open again [01:49] devce notifier* [01:51] also fat32 external asks for password, not to sure about pmount, but someone said it should handle it [01:56] I think it would be appropriate to set bug 609563 of mine to triaged - I've put links to the upstream bug (although I can't persuade launchpad to link) and how to fix [01:56] Launchpad bug 609563 in mango-lassi (Ubuntu) "mango-lassi segs at startup (affects: 1) (heat: 85)" [Undecided,New] https://launchpad.net/bugs/609563 [02:12] anyway, with that figured out, time for bed [02:51] launchpad is fast tonight [02:55] drizzle: thank you [02:55] we've been working on speed. [02:55] is there anything particular that is feeling fast to you? [03:02] nope [03:02] just in general [03:02] how come redhat isnt listed as a distribution [03:03] under also affects distribution? [03:03] i set it to fedora [03:03] close enough [03:04] <3 [03:06] thats appropraite [03:06] appropriate [07:23] good morning bugsquad! [07:24] could someone perhaps help me reassigning a couple of bugs to the right packages? [07:24] These were filed against ubuntu-translations, but have nothing to do with translations: [07:24] bug 631994 [07:24] Launchpad bug 631994 in ubuntu-translations "Boot screen log line broken (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/631994 [07:24] bug 633017 [07:24] Launchpad bug 633017 in ubuntu-translations "reboot instead of shutdown Ubuntu (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/633017 [07:25] Does anyone have any suggestions to which package or project they should be best reassigned to? Thanks! [07:29] dpm, 633017 needs heavy triage: we don't know how the user is shutting down, what tools they are using, etc. I'd recommend adjusting that to Ubuntu directly, and either triaging it there or asking someone else to triage it. [07:31] dpm, 631994 could be casper, or any of the console graphics drivers. I'd probably start by assigning it to casper, as that has the string causing the immediate issue, hoping that someone else will make the decision as to whether to fix in casper, in plymouth, or somewhere else. [07:31] Err, "casper (Ubuntu)" rather than casper upstream. [07:32] persia, thanks a lot!. Re: the first bug, do you know how I can change the project from 'ubuntu-translations' to 'ubuntu'? Launchpad won't let me do that: it says "too many matches" when trying to specify 'ubuntu' as the project [07:34] No idea. I've never been able to do that sort of thing successfully, to the point that I've closed down all my ubuntu-releated projects on launchpad that weren't Ubuntu. [07:34] the #launchpad folk may know better, but worst case, open a new bug task, and mark the translations one Invalid. [07:35] yeah, I'll ask the launchpad folks first [07:35] thanks a lot, persia! [07:37] Oh, as a hint, launchpad sometimes has a less-intuitive (and therefore easier to force) interface if used with a javascript-incapable browser (I tend to use w3m for this) [07:38] Most of the do-what-I-mean stuff fails, so you have to be precise, but it avoids the exceedingly long search result pages, etc. [07:39] I'm wondering if it would let me do it by using the e-mail interface [07:40] although I think I can only open new tasks with that [07:42] in case anyone in the channel is interested, the LP guys tell me it's the known bug 80902 [07:42] Launchpad bug 80902 in malone "Can't target bug report from project to distribution, or vice versa (affects: 5) (dups: 4) (heat: 64)" [Medium,Triaged] https://launchpad.net/bugs/80902 === leoquant is now known as MaeWest [13:00] pedro_: around? :) [13:00] need to talk about my bug control application [13:02] * yofel completely forgot about that [13:02] sry [13:02] yofel: oh and ill look into the SRU as soon as im done with kdepim-runtime [13:03] shadeslayer, hello [13:03] 'lo [13:04] so ive already applied to bug control and sent 5 bugs that ive worked upon, michag responded asking for more info, i replied back, but havent got any info for the past 2/3 days [13:04] shadeslayer: you do have read the Importance page, and you do understand that a bugs status and the importance have nothing to do with each other *especially* on the BC application, right? [13:04] yofel: yes [13:05] shadeslayer, give me some minutes to review the application, i've been busy lately [13:05] good, then I'm fine with giving you a +1 [13:05] pedro_: sure :) [13:05] shadeslayer, probably the other members as well, so just be patient ;-) [13:05] * shadeslayer hugs yofel [13:05] pedro_: right, was just a bit concerned that no one replied :P [13:06] * yofel had actually reviewed the application but had a X crash and forgot about sending the reply -.- [13:06] thankfully thunderbird saved it as a template... [13:07] sent [13:07] thanks :) [13:09] yofel: altho i do have a small question about https://wiki.ubuntu.com/Bugs/Importance [13:09] in the medium section : A problem with a non-essential hardware component (network card, camera, webcam, music player, sound card, power management feature, printer, etc.) [13:10] id say network card is a pretty essential piece of hardware [13:10] not that it causes ubuntu to stop booting, but essential in the sense that its required to update your install [13:11] well, you don't really need it to use the system, note that there are usb-modems too, so it's not like it's the only way to use it, but someone else might argue different [13:11] JFo: there? [13:12] yofel: id say that it isnt required to use the system, but in the long run, it affects usage heavily [13:25] I would have to agree with shadeslayer... === ivoks-afk is now known as ivoks [15:21] a reporter that understands "Tell us what happened" ? bug 419486 [15:21] Launchpad bug 419486 in synergy (Ubuntu) "synergyc assert failure: synergyc: CArchMultithreadPosix.cpp:286: virtual void CArchMultithreadPosix::closeMutex(CArchMutexImpl*): Assertion `status == 0' failed. (affects: 10) (dups: 12) (heat: 105)" [Medium,Triaged] https://launchpad.net/bugs/419486 [15:23] wtf? [15:23] I thought it was great [15:23] :-) [15:30] charlie-tca: that is hilarious [15:31] charlie-tca: that was awesome! :) you must have wondered where that story was leading to ? ;) [15:31] I did [15:31] I thought it was a bogus report [15:50] charlie-tca: Oh that's great [15:50] charlie-tca: I often find synergys giving me a crash report on reboot - don't think I've noticed it with the client; and it does that for me without any roaches [15:51] I guess he really took it to mean "tell us", huh? [15:51] charlie-tca: haha, that is epic! :) [15:51] Not much point asking if it can be reproduced, either [15:52] charlie-tca: should ask that just for lols [15:56] can someone help me sort out the bug references in bug 614008 [15:56] Launchpad bug 614008 in linux (Ubuntu) (and 2 other projects) "lshw causes laptop to freeze up (affects: 24) (dups: 9) (heat: 135)" [Undecided,Confirmed] https://launchpad.net/bugs/614008 [15:56] I've just changed it from lshw (Ubuntu) to linux (Ubuntu) and attached a kernel patch to fix it [15:57] now I'm left wondering what to do with the two bug trackers [15:58] forward the patch to the kernel upstream team? [15:59] charlie-tca: It's not upstream, it's an Ubuntu only [15:59] huh? you can set an initial status, importance, milestone and assigned person for a bug in the extra options on +filebug now o.O [16:00] charlie-tca: I'm thinking the right thing to do is close the upstream lshw and linux bugs [16:00] which reminds me, great class on kernel triage procedures tomorrow in #ubuntu-classroom at 14:00 UTC [16:00] charlie-tca: Although there are many dupes of lshw hangs, this is certainly the fb one in maverick, whether there are any others is an interesting question [16:01] Close the upstream bugs as invalid; local bug only, but you have to tell the upstreams, I think [16:01] yeh, I will [16:01] Good job, penguin42 [16:01] hey np [16:02] nothing that you can't find with enough printk's :-) [16:31] anyone know how to close a bugzilla.kernel.org bug? === yofel_ is now known as yofel === deryck is now known as deryck[lunch] [17:49] nigelb: around? [17:55] round [17:55] ound [17:55] und [17:55] nd [17:55] d [17:56] [17:57] hehe , was just trying to illustrate an irc echo :D === deryck[lunch] is now known as deryck [17:58] Worked here, thanks ;-) [18:11] how do you file a bug report on a machine that's frozen? o_O [18:12] Ubuntu uses Launchpad to keep track of bugs and their fixes. To file a bug you first need to create an account. Once you have an account you can use the tools we've provided you on your Ubuntu system to file bug reports. [18:12] tucemiux: frozen as in? does pressing ctrl+alt+f1 give you a terminal? [18:12] what "tools" am I supposed to use? ubuntu-bug forces me to pick a package [18:13] right, you're supposed to use ubuntu-bug, what did you do that froze your system? === rackIT is now known as rackIT_AFK [18:13] yofel, my machine boots up, goes into GUI, I can see my nickname and the mouse promp but I cant click on my nick to login, I cant get access to a terminal, the system is unresponsible, I do get error messages attempting to boot up into safe mode, this happened after an update to the kernel [18:15] yofel, i installed the updates to my laptop while using the battery, the battery is good -- i then connected the laptop to a power outlet, the update ran for a long long while-- like yours, when I came back all I had was a black screen, this happened like 2 weeks ago when the kernel updates came out [18:16] tucemiux: can you try to hold shift pressed once the bios screen comes up? that will give you the boot manager menu where you can select an older kernel, try to boot an older kernel from there [18:16] yofel, ive tried all kernels, they all do the same thing, safe mode freezes as well [18:17] tucemiux: When you get to the boot manager can you edit the boot line on the latest kernel and remove the quiet and nosplash bits of the line and boot [18:18] tucemiux: It might give a useful oops [18:18] tucemiux: so, you can't press shift+alt+f1 when it freezes? [18:18] er, ctrl+alt+f1 [18:18] penguin42, yes I can,, how do I do that? [18:18] yofel, I cant access a terminal, in ubuntu ctrl-alt-fx sends you to a terminal, I cannot access a terminal [18:19] hm, try what penguin42 said, and maybe try sysrq+k (print+alt+k usually) once it freezes and see if that does something [18:19] tucemiux: OK, so get the boot menu up (shift just after the bios) then go to the kernel line youre going to try and I think it's e to edit, you cna then scroll down to the line that ends in quiet nosplash and just backspace to delete those two bits - then I think it's ctrl-x to boot [18:20] penguin42, im going to have to try that in safe mode, in normal mode it boots up but to a frozen system, let me see what happens when I boot up into safe mode [18:21] tucemiux: Well I'm just thinking that might give you some info on the freeze [18:21] insmod ext2? shouldt it be ext4? [18:22] penguin42, which leads me back to my question: HOW DO I FILE A BUG REPORT???? [18:22] tucemiux: Run ubuntu-bug [18:22] tucemiux: Oh and don't shout [18:23] ive runneth ubuntu-bug a gazillinoth times [18:24] ubuntu bug insists on collecting information on the machine I am using -- the machine im using is just fine!!! [18:26] tucemiux: Ah I see [18:27] tucemiux: http://bugs.launchpad.net/ubuntu/+source/linux/+filebug?no-redirect is where I would file it [18:28] penguin42, thank you very much!! why is it so difficult for a user to find this information??? am I supposed to be a developer to be able to do this? [18:28] tucemiux: Heck I don't know [18:28] tucemiux: It's on the launchpad ubuntu 'report a bug' page [18:28] tucemiux: Start your report off in the 1st line by saying that the machine is too dead to run ubuntu-bug or someone will ask you to run it [18:29] everything I click on "report a bug" it sends me to this web page that tells me to use ubuntu-bug [18:29] tucemiux: If you scroll down on that page it gives you that link - that's where I got it from - it does mean you have to read quite a bit and understand quite a bit === ogasawara_ is now known as ogasawara [18:33] penguin42, I guess so, im going to go ahead and file this bug report [18:49] pedro_: Hello, can we consider a bug the instability of the panel, in right or left side enlareged to 100 pixel,(wnck-applet & xorg > 70%) when are opened more than 15 apps on the same workspace ? [18:51] https://bugs.launchpad.net/ubuntu/+bug/396424 [18:51] Launchpad bug 396424 in ubuntu "Cannot switch from one application to another in the panel. I have to minimize the applications to do so. (affects: 2) (heat: 21)" [Undecided,Incomplete] [18:55] If you have visual disability, you might need those big icons to see them. Why should you then not be able to open as many windows as a non-disabled person might? [18:59] charlie-tca: sure, but we have for workspaces [18:59] *four [19:00] Well, actually, I use between 7 and 10 workspaces [19:00] but if I did only use one, as some do, I can have more than 15 apps open at once, without a problem, unless my icons in the panel are 100 pixel? [19:04] seems so. I just opened 15 windows, and can still use my panel icons to open more [19:05] charlie-tca: ok, i confirm the bug [19:05] and that with 7 workspaces and apps in all of them. I can still open 15 windows in one [19:07] 7 workspaces? wow that's a lot! LoL what do you do that you need 7 work spaces? [19:07] I prefer one or two apps per workspace [19:07] penguin42, i just filed the bug report, thank you for your help sir! https://bugs.launchpad.net/ubuntu/+source/linux/+bug/635177 [19:07] Launchpad bug 635177 in linux (Ubuntu) "laptop freezes after installing udates (affects: 1) (heat: 6)" [Undecided,New] [19:08] firefox, email, newreader, terminals, file manager [19:08] alway open here, plus xchat, global clocks, tomboy, [19:09] charlie-tca: ++ i always wonder how people work without workspaces o.0 [19:09] I can't. It confuses me [19:09] charlie-tca, so every app gets its own workspace? [19:10] It really is so much simpler to run one or two apps per workspace [19:10] tucemiux: how i do is.. every maximized app is a workspace :) [19:10] The same apps get their same workspaces every time I start a computer [19:11] yeah, compiz helps that sorting in gnome... in xfce how do you do it? [19:11] Xchat and time float across every workspace. [19:11] I don't use compiz [19:11] charlie-tca, you cheater [19:11] I just save session [19:11] charlie-tca, does it affect your gaming? [19:11] Not for the games I play [19:11] charlie-tca: oh session save does it there? thats neat! [19:12] Games open in their own workspace [19:12] charlie-tca, everything will be fine as long as you dont play urban terror linline [19:12] **online*** [19:12] one of these days i'm gonna leave the big boys and join the mice ;p [19:12] I have an app in the panel shows all the workspaces. Just click on the one you want to switch to it [19:13] tucemiux: if uban terror uses that much computer, I will never play it [19:14] vish: there is also "devilspie" to help sort the workspaces [19:15] charlie-tca: yeah i used to use that.. it has more options too , but recently i switched that function to compiz .. let it do some work ;p [19:15] heh [19:15] I never ran compiz, so I don't know what it will do === ivoks is now known as ivoks-afk [20:04] pedro_: around? [20:05] njin, yes [20:05] Hello, can i upload a video in Launchpad and if yes, wich format support [20:05] ? [20:06] njin, what do you mean which format support? [20:06] njin, it's just a file, launchpad doesn't do any streaming [20:06] njin, the support resides on the client [20:06] ok, but it won't start to upload my video [20:07] njin, sorry but i've no idea what you mean, may you explain a bit more? [20:08] I've to upload u video of a bug, but when i'm on attach page and setting path of my video, launchpad don't start tyo upload it [20:08] njin, ask in #launchpad then [20:09] ok, thanks [20:09] you're welcome [20:21] pedro_: can i have a lesson ? [20:21] sure [21:30] njin, I have reported a bug, and it occurs to me that it would help to have video; would you mind sharing how you did that? [21:31] simply wait [21:31] intrader:^ [21:31] it takes time to upload [21:32] * penguin42 wonders if launchpad is upto taking great globs of video [21:32] yes, bugtube [21:33] ;) [21:33] next time i up tu youtube [21:35] njin, I will look up bugtube - that sounds promising; thanks [21:36] we can create a chan on youtube named bugtube where upload our bugs video [21:38] njin, I looked up bugtube to no avail. Is there a way to record the UI? [21:40] we have some screen recorder on synaptic, but i use my cell phone [21:40] why you don't attach a ogv video into your report instead? [21:40] the screen recorders I know are byzanz and recordmydesktop, haven't used them much though [21:40] why ogv? [21:41] cause it's an open format? [21:41] njin, don't be a freedom hater :-P [21:42] :) [21:43] i've learned another things [21:43] njin, http://en.wikipedia.org/wiki/Ogg [21:43] pedro_. thanks again [21:43] you're welcome [21:45] ok, from now .ogg, thanks [21:49] before i go though the whole process, is this retrace still relevant?https://bugs.launchpad.net/ubuntu/+source/nspluginwrapper/+bugs?field.tag=need-amd64-retrace [21:52] Tetsuo55, i think so yes, the retracers were fixed just yesterday so it's a matter of time for those to be retraced [21:53] i read that as a contradiction? [21:53] you mean i can manually run the retracers because they where fixed yesterday? [21:54] or they will run automated ? [21:54] Tetsuo55, why do you want to retrace those manually? [21:55] pedro_: because i have no idea how this stuff works :D [21:55] i was not aware of automated retracing ability in launchpad [21:55] yes, there's an automatic retracer [21:55] that's why those are marked as need-arch-retrace [21:56] the retracer is going to pick those and generate a backtrace [21:56] if the automatic retrace failed , the bugs are marked as apport-failed-retrace [21:56] have a look here for examples: https://bugs.edge.launchpad.net/bugs/+bugs?field.searchtext=&orderby=-datecreated&search=Search&field.status%3Alist=NEW&assignee_option=any&field.assignee=&field.bug_reporter=&field.bug_supervisor=&field.bug_commenter=&field.subscriber=&field.status_upstream=hide_upstream&field.status_upstream-empty-marker=1&field.omit_dupes.used=&field.omit_dupes=on&field.has_patch.used=&field.has_cve.used=&field.tag=apport-failed-r [21:56] etrace&field.tags_combinator=ANY [21:57] but really, there's no need to do manual work on the ones waiting for the retracer [21:58] that saves a lot of time [21:58] :D [21:59] indeed [22:00] if you're looking for easy tasks we have a list of those [22:00] https://wiki.ubuntu.com/Bugs/EasyTasks/ [22:00] feel free to choose one there and ask here in the channel if you have any doubt [22:00] if i say " this effects me too" or " subscribe me" does it still add the debug data in any way into launchpad? or does it drop it in favor of whatever was already attached to the ticket? [22:00] also have a look to the triage guide [22:00] https://wiki.ubuntu.com/Bugs/HowToTriage/ [22:01] which explain lot of things [22:04] Tetsuo55: the information is dropped, as duplicate information usually isn't very useful on a bug, and it make it hard to read. If you still want to add information, you should create a new bug and mark it as a duplicate of the original one (and sry if I wasn't clear about the auto-retracer) [22:05] ok thanks [22:05] you can add information to a bug with apport-collect too, but that should generally only be done by one person (the reporter usually), unless someone requests it from others [22:06] in my windows experience the more crash dumps the better, but that might be different for linux/ubuntu [22:07] sure, but the retracer needs a one bug per crash dump to do it's work, if it sees that the backtraces are the same, it will auto-duplicate the bugs [22:07] s/a one/one/ [22:07] nice [22:07] i wish my tracker was so smart [22:07] that is because not even the microsoft developers can read most of the dumps. In linux, the developers get good information from the dump, and don't need so many. [22:07] heh [22:08] charlie-tca: that might be the reason!, on windows have to use crappy tools to look at a bunch of them and reach a conclusion [22:08] heh [22:09] you cannot plain text read them at all [22:09] exactly. [22:09] Ours are readable [22:09] ok that helps me understand [22:10] does all that automated stuff work for any project hosted on launchpad, or are those custom services for ubuntu? [22:11] Ubuntu only, I think [22:11] ok [22:11] but maybe scripts could be written for others? [22:12] apport was written for ubuntu originally, and I don't know if the retracer works for other projects, but you can at least make apport file bugs for other projects too [22:14] i doubt it will work in a windows app without a lot of help though? [22:15] ive looked at the mozilla one but that requires my own server which i dont have [22:15] but apports idea might still work in a scripted form on windows (just pasting the crash dump to a ticket on sourceforge) [22:17] well, again, I don't know about the retracer, but apport is written in python, so while it requries hacking it should be possible, I don't know if we have python-launchpadlib for windows though [22:17] yofel, I seem to experience that while recording the UI, the UI no longer misbehaves! Using recordMyDesktop [22:17] and it's off-topic for this channel [22:17] ok well thanks for the info [22:18] intrader: that's the famous case of an app working perfectly fine once you try to debug it [22:19] yofel, I know my friend :( [22:21] yofel, without the recorder, it is fairly easy to duplicate the various behaviors I report in bug 631130 [22:21] Launchpad bug 631130 in opensuse (and 3 other projects) "In all apps, slow UI since 10.04 install (affects: 1) (heat: 10)" [Undecided,New] https://launchpad.net/bugs/631130 [22:23] ah, you'll probably need to use a camera for that, as it will record the apps fine, but the actual rendering of the apps on the display will be sluggy after that [22:23] I guess.. [22:23] hello, can someone help me with java ? https://bugs.launchpad.net/ubuntu/+bug/374007 [22:24] Launchpad bug 374007 in ubuntu "Java Aplication freeze with futex_wait (affects: 2) (heat: 16)" [Undecided,Incomplete] [22:24] yofel, I will see if I can catch the various behaviors with my wife's camera. === devildante_ is now known as devildante [23:26] oias [23:47] hey guys where do i assign a bug [23:47] if its a issue with the mouse and or keyboard