[01:29] <stlsaint> vish: ping
[01:32] <stlsaint> any admin folks around?
[01:35] <bcurtiswx> stlsaint, what do you mean by admin?
[01:37] <stlsaint> bcurtiswx: hrm, well vish is the only person ive been dealing with and others have titled him "admin"
[01:38] <yofel> admin for what?
[01:38] <yofel> papercuts?
[01:39] <bcurtiswx> mentors?
[01:39]  * bcurtiswx waves to jorge
[01:40] <stlsaint> yofel: well heres my issue
[01:40] <stlsaint> bcurtiswx: ^^
[01:40] <stlsaint> i have been assinged a mentor drew...
[01:41] <stlsaint> but i cant triage any bugs as im not part of the team on lp
[01:41] <stlsaint> (though i thought i was from vish)
[01:41] <yofel> er, you don't need to be part of the team...
[01:41] <yofel> ... to triage bugs
[01:41] <bcurtiswx> bugsquad is open to anyone (right?)
[01:42] <micahg> bcurtiswx: no, but that still doesn't stop triage
[01:42] <micahg> you have to sign the CoC, it's moderated now
[01:42] <bcurtiswx> stlsaint, yeah, triage is still very possible without being a member.. your mentor will be able to explain why and how :)
[01:42] <stlsaint> well i cant triage a bug on lp as im not part of the team
[01:42] <stlsaint> i just tried
[01:42] <bcurtiswx> stlsaint, you don't have to be
[01:42] <yofel> stlsaint: do you mean 'set to Triaged' by chance?
[01:42] <bcurtiswx> stlsaint, what are you trying to do?
[01:42] <yofel> only bug control can do thta
[01:42] <yofel> *that
[01:42] <micahg> stlsaint: you can't mark a bug triaged? only bug control can, just requesto someone to mark it in here for you
[01:43] <bcurtiswx> well don't everyone jump in at one :P
[01:43] <stlsaint> micahg: oh hey
[01:43]  * micahg goes back to lurking...
[01:43] <micahg> :)
[01:43] <stlsaint> so i can triage it but someone else has to mark it, well will i be able to list the bug as something that i triaged?
[01:44] <micahg> stlsaint: right
[01:45] <bcurtiswx> stlsaint, triaging is the act of all the things you do to "mark as triaged", so anything that you help with you can say you helped triage
[01:47] <stlsaint> bcurtiswx: right i see alright so i guess i should post a bug here than and ask you to triage it ;)
[01:47] <stlsaint> i just confirmed it
[01:47] <stlsaint> well actually i brought the bug to the dev of it and a few others confirmed
[01:48] <stlsaint> https://bugs.launchpad.net/clicompanion/+bug/636119
[01:48] <ubot2> Launchpad bug 636119 in clicompanion "doesnt detect zsh as my preferred shell (affects: 2) (heat: 12)" [Undecided,Confirmed]
[01:49] <yofel> stlsaint: erm, that's a but in the clicompanion project, not in the ubuntu project -> nothing we can do there
[01:49] <yofel> s/but/bug/
[01:49] <stlsaint> oh noes :(
[01:50] <stlsaint> crap...alright, thanks guys, seems i need to go read some more :\
[01:50] <bcurtiswx> yofel likes but's :P, and yeah it has to be in the ubuntu project :)
[01:50] <bcurtiswx> stlsaint, this is the place to ask questions :) enjoy the literature
[02:57] <espen77> When i am connected to a wireless AP (wpa-psk) and AP is turned off, i get asked for password to logon even if the AP is gone. Is this a feature or a bug?
[03:01] <espen77> Also very annoying is "Broadcast accounts" wants to verify my twitter account every 2 minutes or so and brings the window front and focus, but i am on vacation behind the grate firewall of china so i cant verify.
[03:21] <micahg> rusivi: why are you still sending End of LIfe messages?  Also, why do you reference www.ubuntu.com
[03:22] <rusivi> micahg: I'll double check grammer & mislink
[03:22] <micahg> rusivi: my main question is why are you still sending those messages?
[03:23] <rusivi> micahg: which bug(s) specifically?
[03:24] <micahg> bug 134813
[03:24] <ubot2> Launchpad bug 134813 in firefox-3.0 (Ubuntu) (and 3 other projects) "Context menu key to fix spellings is on wrong line of textarea (affects: 3) (dups: 1) (heat: 32)" [Undecided,Fix released] https://launchpad.net/bugs/134813
[03:25] <rusivi> micahg: the last actual post dealing with the book was in 2007 = EoL? grammer was fine, link was fine,
[03:26] <micahg> rusivi: please update via www.ubuntu.com doesn't make sense
[03:26] <rusivi> micahg: I have fixed that
[03:27] <micahg> rusivi: also, if you looked at the upstream bug, it was fixed in Firefox 3.6.2
[03:27] <rusivi> micahg: nod, I'm now following responses from https://wiki.ubuntu.com/Bugs/Responses
[03:27] <micahg> rusivi: k, good :)
[03:27] <rusivi> micahg: it has your suggestion in it
[03:28] <micahg> rusivi: right, but even then, that should only be used when there are no steps to reproduce and an upstream bug task isn't open
[03:28]  * micahg used to do the same thing
[03:29] <rusivi> micahg: k
[03:46] <alex_buie> aww, I missed the bug day
[03:46] <alex_buie> :(
[03:47] <nigelb> g68
[03:52] <rusivi> alex_buie: this is bug-2-week for me so feel free to join in!
[03:54] <micahg> alex_buie: why, it's still Thursday somewhere
[08:57] <Tiibiidii> hello
[08:57] <Tiibiidii> it seems that a old bug is happening again
[08:57] <Tiibiidii> should i open a new one, or it is fine to reopen the old one by nominating it for maverick?
[09:01] <Tiibiidii> uhm, since the information described in the bug would be the same... i think i'll nominate for maverick (and fix a tag: regression-potential instead of regression-release and that's it)
[12:17] <Fopper> I saw a bunch of bugs that IMHO should be set to wishlist: 602293 602294 602297 602304 602309 602311
[12:19] <yofel> bug 602293 bug 602294 bug 602297 bug 602304 bug 602309 bug 602311
[12:19] <ubot2> Launchpad bug 602293 in prism (Ubuntu) "Google Maps (affects: 1) (heat: 51)" [Undecided,New] https://launchpad.net/bugs/602293
[12:19] <ubot2> Launchpad bug 602294 in prism (Ubuntu) "Wikipedia (affects: 1) (heat: 51)" [Undecided,New] https://launchpad.net/bugs/602294
[12:19] <ubot2> Launchpad bug 602297 in prism (Ubuntu) "Meebo (affects: 1) (heat: 51)" [Undecided,New] https://launchpad.net/bugs/602297
[12:19] <ubot2> Launchpad bug 602304 in prism (Ubuntu) "Pixlr Editor (affects: 1) (heat: 51)" [Undecided,New] https://launchpad.net/bugs/602304
[12:19] <ubot2> Launchpad bug 602309 in prism (Ubuntu) "Splashup (affects: 1) (heat: 51)" [Undecided,New] https://launchpad.net/bugs/602309
[12:19] <yofel> 5 at most, huh... bug 602311
[12:19] <ubot2> Launchpad bug 602311 in prism (Ubuntu) "Google Translate (affects: 1) (heat: 51)" [Undecided,New] https://launchpad.net/bugs/602311
[12:20] <Fopper> yofel: thanks, quick learning moment for me
[12:20] <yofel> !me
[12:20] <ubot2> Hi! I'm ubottu's favorite infobot, you can search my brain yourself at http://ubottu.com/factoids.cgi | Usage info: http://ubottu.com/devel/wiki/Plugins | Bot channels and general info: https://wiki.ubuntu.com/IRC/Bots
[12:24] <yofel> Fopper: done
[12:27] <Fopper> yofel: Thank you
[12:32] <Hew> jcastro, could you please renew my ubuntu-bugcontrol membership?
[12:54] <Hew> ogasawara, could you please renew my ubuntu-bugcontrol membership?
[13:27] <abhijit> hi
[13:32] <rrittenhouse_> abhijit, hello
[13:32] <abhijit> hi rrittenhouse_
[14:08] <abhijit> hello
[14:08] <abhijit> again one more bug for mark as wishlist
[14:08] <abhijit> https://bugs.launchpad.net/ubuntu/+source/f-spot/+bug/641289
[14:08] <ubot2> Launchpad bug 641289 in f-spot (Ubuntu) "f-spot dont have shortcut key for wallpaper (affects: 1) (heat: 6)" [Undecided,New]
[14:08] <abhijit> anyone free to mark?
[14:09] <abhijit> shadeslayer, you? :P :D
[14:09] <rrittenhouse_> I really need to figure out this triaging thing.. ;)
[14:10] <abhijit> ohhhh
[14:12] <WimYedema> Hi all
[14:13] <WimYedema> I just upgraded to 10.10
[14:13] <WimYedema> I was pleasantly surprised to see that the window title bar is removed when the window is maximized
[14:13] <WimYedema> But now there's no easy way to close or unmaximize it
[14:14] <WimYedema> So... how do I make it easy, or how do I turn the title bar back on?
[14:16] <WimYedema> Is anybody actually active here?
[14:16] <abhijit> WimYedema, why dont you ask in #ubuntu+1
[14:17] <WimYedema> because I didn't know about that channel;)
[14:55] <rrittenhouse_> Is there a flowchart of the bug process? I think that would be extremely helpful
[14:56] <rrittenhouse_> So one can graphically see the processes and know what to do. (i'm a visual learner)
[15:11] <tuos> rrittenhouse_: https://wiki.ubuntu.com/Bugs/HowToTriage/Charts
[15:12] <rrittenhouse_> nfw.. thanks tuos
[15:14] <tuos> rrittenhouse_: np. You should also read the whole triaging guide: https://wiki.ubuntu.com/Bugs/HowToTriage
[15:16] <rrittenhouse_> tuos, I did about two years ago :D Never fully understood it as I felt it was too full of gotchas at the time.
[15:16] <rrittenhouse_> I will re-read again though.. i really want to help out
[15:31] <ogasawara> Hew: sure, what's your launchpad id?
[15:31] <Hew> ogasawara, hew, thanks
[15:33] <ogasawara> Hew: done, renewed for another year.
[15:33] <Hew> thanks :)
[16:16] <rrittenhouse_> How are you to judge if a bug has a duplicate or not? I'm guessing theres no easy way to do this besides searching and taking a stab in the dark.
[16:16] <rrittenhouse_> or have things changed?
[16:17] <charlie-tca> If there are stack traces, they need to match
[16:18] <charlie-tca> but, there should be enough information to determine they are the same, if there are no stacktraces.
[16:19] <elopio> good morning.
[16:20] <rrittenhouse_> good morning elopio
[16:20] <elopio> rrittenhouse_: :)
[16:21] <elopio> I one more triaging question.
[16:21] <elopio> I see some bugs marked as "expired". But I can't do it. Is it something that requires additional permissions?
[16:22] <yofel> elopio: see https://wiki.ubuntu.com/Bugs/Status
[16:22] <yofel> not settable by web interface
[16:23] <elopio> um, thanks yofel. Could you tell me how to set it by mail?
[16:23] <yofel> it's more of scripted use, but if you want to set it you can do it by mail or use my script in https://code.edge.launchpad.net/~yofel/+junk/lp-scripts
[16:23] <yofel> s/of/for/
[16:24] <yofel> elopio: https://help.launchpad.net/Bugs/EmailInterface pretty useful sometimes
[16:24] <elopio> great.
[16:24] <elopio> thanks.
[16:39] <rrittenhouse_> Someone should screencast sessions of triaging sometime (that know what they are doing). Id like to see the workflows that some people use
[16:40] <popey> great idea!
[16:40]  * micahg thought someone already did
[16:40] <rrittenhouse_> lol im sure someone has... they always seem to be ten steps ahead
[16:40] <rrittenhouse_> i just can't find them
[16:41] <popey> theres one about filing bugs
[16:41] <popey> not triaging
[16:41] <popey> AFAIAA
[16:42]  * charlie-tca thought we had one too
[16:42] <rrittenhouse_> i'm thinking of interactive sessions with people that are doing it as they go along so others can ask questions about why they do what they do
[16:42] <rrittenhouse_> i could be off of my rocker but it sounds helpful
[16:44] <yofel> that would be a screencast + a -classroom session
[16:44] <yofel> now you need someone that does it :P
[16:45] <rrittenhouse_> nice
[16:45] <popey> could be done at somewhere like a bug day
[16:45] <popey> have a few people sat around a pc, record the screen and the audio
[16:45] <popey> so you get the discussion and why people are tagging and replying to bugs in that way
[16:45] <popey> real world scenarios
[16:46] <popey> s/bug day/global jam/
[16:46] <rrittenhouse_> yeah...basically
[16:47] <rrittenhouse_> hell even if people recorded their 5-a-day if thats still going on
[16:51] <charlie-tca> 5-a-day is recorded automatically now, makes that more difficult
[16:51] <rrittenhouse_> interesting.. :)
[16:52] <rrittenhouse_> but smarter for sure
[16:52] <neeraj_gupta> how to add support for non-genuine packages bug reporting through apport. I was working on adding support for bug reporting for sucrose-0.88 package
[16:53] <popey> charlie-tca: i think rrittenhouse_ doesn't mean what you think he means
[16:53] <popey> charlie-tca: rrittenhouse_ means "screencasting a 5 a day session", not "record the stats of a 5-a-day session"
[16:53] <popey> I think
[16:54] <rrittenhouse_> true popey but either way i didn't realize it was recorded automatically now
[16:54] <rrittenhouse_> it's just a classification really people can just record them doing a few each day to show the different kinds of real world scenarios you might run into or how to handle certain scenarios
[16:55] <yofel> neeraj_gupta: needs an apport hook for the package and if you keep the bugs in a seperate launchpad project a small crashdb config file
[16:56] <yofel> neeraj_gupta: did you already read https://wiki.ubuntu.com/Apport/DeveloperHowTo ?
[16:56] <rrittenhouse_> popey, What do you think would be the appropriate next-step in seeing if something like this is valuable to people? Do I create a Wiki page and submit a blueprint or ?
[16:57] <popey> I'd write a script, and think of bugs that you could triage, and maybe even make some dummy bugs on the staging launchpad server
[16:57] <popey> then record the screen whilst triaging those bugs
[16:57] <neeraj_gupta> yofel: yes I did. I don't know how this can happen. I had used ubuntu-bug -p for sugar-0.88 afair. at that time it was working file. I have read about apport-hook when I first went through apport.
[16:58] <yofel> neeraj_gupta: are you talking about a ppa package or the official one?
[16:59] <rrittenhouse_> popey, I don't know how to triage yet..hence why i'm even pondering it. I keep trying but keep getting way confused but like I said I am a visual learner and theres mounds of documentation to sift through to learn it.
[17:00] <rrittenhouse_> popey, I triaged a couple back in the day with my old mentor (bobbo) and done a little packaging here and there but that's been 2 years now I think.
[17:00] <popey> ah, ok
[17:03] <neeraj_gupta> yofel: official
[17:04] <yofel> neeraj_gupta: it shouldn't tell you that it's a non-genuine package in this case. What's your output of 'apt-cache policy sucrose-0.88' ?
[17:13] <micahg> rusivi: for bug 155378, that package was removed from hardy on, so it can be mark fix released
[17:13] <ubot2> Launchpad bug 155378 in tabextensions (Ubuntu) "mozilla-tabextensions is unrecommended (heat: 8)" [Medium,Incomplete] https://launchpad.net/bugs/155378
[17:15] <rusivi> micahg: ah good call, can if you like?
[17:16] <micahg> rusivi: go for it, just explain that the package was removed in Hardy
[17:17] <rusivi> micahg: quick folllow-up, wouldn't it be better suited to "won't fix" since it was removed from Hardy?
[17:17] <micahg> rusivi: why didn't you check if the package was removed?
[17:17] <micahg> rusivi: no, the bug was it was recommended and it really should've been dropped
[17:18] <rusivi> micahg: I did check but I did not know that condition for removed packages are marked fixed.
[17:18] <rusivi> micahg: did not even know to ask
[17:18] <rusivi> micahg: sorry bout that
[17:18] <micahg> rusivi: it depends on the report ;) in this case, the issue was it wouldn't work, so needed to be removed
[17:19] <rusivi> micahg: ahhhh sorry your right this one should be marked fixed (took a little to sink in)
[17:23] <rusivi> micahg: just marked as fixed
[17:23] <yofel> micahg: any progress on bug 630789 btw?
[17:23] <ubot2> Launchpad bug 630789 in ubuntu-mozilla-ppa-bugs "firefox ppa apport hook crashes with KeyError: 'ubuntu-mozilla-ppa-bugs' (affects: 1) (heat: 15)" [Medium,Triaged] https://launchpad.net/bugs/630789
[17:26] <micahg> yofel: sort of, I still have to talk to chrisccoulson about implementation
[17:27] <yofel> micahg: the config file would look like this: http://paste.ubuntu.com/495388/ (doesn't use the ubuntu bugpatterns though)
[17:28] <micahg> yofel: that's the part I know :)
[17:28] <yofel> heeh
[17:28] <yofel> *hehe
[17:29] <micahg> yofel: the question is how to handle it for multiple sources where we just need 1 copy in the crashdb dir
[17:29] <yofel> micahg: every hook needs to have the CrashDB set to the same value
[17:29] <yofel> or every source package needs a symlink to the same hook
[17:29] <micahg> yofel: right
[17:30] <yofel> ah, I think I got what you mean :/
[17:31] <micahg> yofel: it's not ubuntuone where there's one source -> one project ;)
[17:31] <yofel> right, I wrote one for project-neon, there we'll probably put it in a meta package (probably together with the xsession configuration)
[17:36] <neeraj_gupta> yofel: ok. my bad. I had installed the new package after building the package and so the *upgraded version* was technically not a genuine Ubuntu package. ty for ur pointers :)
[17:45] <micahg> rusivi: please stop asking people to test when there are steps to reproduce
[17:46] <rusivi> micahg: may I please have an example?
[17:46] <micahg> bug 156615 and bug 155648
[17:46] <ubot2> Launchpad bug 156615 in thunderbird (Ubuntu) "sound notification does not allow to specify a custom wav file (affects: 3) (heat: 8)" [Undecided,Incomplete] https://launchpad.net/bugs/156615
[17:46] <ubot2> Launchpad bug 155648 in thunderbird (Ubuntu) "Regression: Thunderbird New Mail sound cuts off before end (heat: 3)" [Undecided,Incomplete] https://launchpad.net/bugs/155648
[17:48] <rusivi> micahg: well looks like my new bug zapping has come to a conclusion. Moving forward, I'll review the ones I have posted to and see what I can do with them!
[17:49] <micahg> rusivi: your choice
[17:50] <rusivi> micahg: Well I have a difference in opinion that I'm not going to challenge. I believe in the quantity + quality policy. You want quality. Not a choice but not a big deal.
[17:51] <rusivi> micahg: ty for your guidance if I have any further questions I won't hesitate to ask!
[17:51] <micahg> rusivi: k, we appreciate the effort
[18:05] <hggdh> I am not sure I understand it
[18:06] <micahg> hggdh: the last conversation?
[18:06] <hggdh> yes
[18:06] <micahg> heh
[18:12] <nigelb> micahg: heh, that was confusing ;)
[18:15] <hggdh> at least he stopped
[18:15] <nigelb> oh, true.
[18:16] <nigelb> I need to check my mailbox now to try and figure out which among the 100s there are one thata need to be checked
[18:43] <chrisccoulson> hah
[18:43] <chrisccoulson> micahg - you noticed rusivi asking for information on bugs that are obvious too?
[18:44] <micahg> chrisccoulson: was a big problem, I commented on it several times
[18:44] <chrisccoulson> bug 155378, asking to test on the latest version
[18:44] <ubot2> Launchpad bug 155378 in tabextensions (Ubuntu) "mozilla-tabextensions is unrecommended (heat: 8)" [Medium,Fix released] https://launchpad.net/bugs/155378
[18:44] <micahg> chrisccoulson: right :)
[18:44] <chrisccoulson> despite the extension being removed from the archive ;)
[18:44] <chrisccoulson> although he did realise in the end, unless somebody prompted him
[18:44]  * micahg coughs
[18:45] <chrisccoulson> lol
[18:45]  * micahg points to scrollback 90 minutes ago
[18:46] <nigelb> heh
[18:46] <chrisccoulson> ah
[18:47] <chrisccoulson> i give up on bug 641294, i've honestly got no idea what is going on
[18:47] <ubot2> Launchpad bug 641294 in firefox (Ubuntu) "Error loading the runtime (/usr/lib/firefox-3.6.10/libnssutil3.so: undefined symbol: PL_ClearArenaPool) (affects: 1) (heat: 6)" [Low,Incomplete] https://launchpad.net/bugs/641294
[18:48]  * yofel managed to freeze nouveau solid on maverick and apport seems stuck collecting information
[18:49] <yofel> great :/
[18:49] <micahg> chrisccoulson: you seem to have checked everything, maybe the ldd output will be a smoking gun
[18:49] <micahg> chrisccoulson: have you written bugpatterns before?
[18:50] <chrisccoulson> micahg - i've not written them before
[18:50] <chrisccoulson> i wanted to write one for the ubufox upgrade failures coming from ubuntu ultimate edition users
[18:50] <micahg> chrisccoulson: I'm thinking of writing one for the ubufox/ubuntu ultimate issue
[18:50] <micahg> heh
[18:50] <chrisccoulson> heh :)
[18:50] <chrisccoulson> yeah, i'm sick of collecting those reports now
[18:51] <micahg> that and the ubuntuzilla upgrade failures
[18:51] <chrisccoulson> yeah, i was thinking of that one too ;)
[18:52] <chrisccoulson> it would be good to have bug patterns for those, as those issues aren't going to go away any time soon
[18:53] <micahg> chrisccoulson: k, I probably won't get to it until after maverick release though
[19:12] <mc_> is this an appropriate channel to ask about errors when upgrading packages? #ubuntu was not too helpful
[19:13] <mc_> specifically http://ubuntu.pastebin.com/Q387uPTD
[19:14] <mc_> the error came configuring xulrunner and friends
[19:15] <yofel> mc_: ask in #ubuntu-mozillateam, they maintain that iirc
[19:16] <mc_> yofel:  great, thanks
[19:30] <mc_> yofel:  thanks again, problem solved
[19:31] <nigelb> charlie-tca: um, not many folks with access to -meeting?
[19:31]  * nigelb didn't want to linger in -ops
[19:31] <charlie-tca> I suppose. I will keep trying though
[19:31] <nigelb> great, thanks for being on the case :)
[19:32] <charlie-tca> sure
[19:32] <charlie-tca> ah-ha. Ops are on it
[19:33] <nigelb> what the....
[19:37] <annon> hi. I just installed 10.04.1 LTS with full disk encryption, but every time it boots up my monitor says "video mode not supported" before I can even enter the password to unlock /. what can I do about it? it has to be a setting in /boot since this is the only partition not encrypted at this point.
[19:38] <charlie-tca> still trying
[19:40] <charlie-tca> nigelb: no ops available that can do anything in there
[19:41] <nigelb> charlie-tca: none from concil is around? Pici ?
[19:41] <nigelb> or even popey
[19:41] <rrittenhouse_> annon, have you tried asking in #ubuntu ?
[19:41] <charlie-tca> doesn't seem to be
[19:41] <hggdh> where are the ops when we need them?
[19:42] <rrittenhouse_> hggdh, why, whats wrong?
[19:42] <hggdh> on #ubuntu-meeting, rompeculos and Ubunterito
[19:42] <rrittenhouse_> oooh ok.
[19:43] <charlie-tca> apparently, you almost never need them there
[19:44] <nigelb> charlie-tca: sigh, that access list needs expanding if you ask me.
[19:44] <nigelb> I should raise that with ircc
[19:44] <charlie-tca> that list is almost obsolete. That is part of the problem
[19:45]  * nigelb growls
[19:45] <nigelb> frustrating to feel so helpless
[19:45] <annon> rrittenhouse_: yes, about 4 times, no reply. it's a bug, isn't it?
[19:45] <charlie-tca> done
[19:46]  * nigelb hugs Pici :)
[19:46] <nigelb> g22
[19:46] <rrittenhouse_> annon, I have no clue - I was just thinking that's where they did support moreso than here. (correct me if im wrong)
[19:47] <charlie-tca> rrittenhouse_: correct
[19:48] <charlie-tca> annon: sounds like a bug in xorg; have you checked launchpad for one?
[19:49] <annon> charlie-tca: is xorg in /boot? I have no clue to be honest, but since /boot is the only unencrypted partition at this point, and I don't think /boot contains xorg, I don't think xorg is the problem here.
[19:50] <rrittenhouse_> annon, I asked you for more details in #ubuntu (unless they want to talk about it here)
[19:50] <annon> rrittenhouse_: rather here :-)
[19:50] <rrittenhouse_> annon, what kind of graphics card do you have?
[19:51] <charlie-tca> rather there. This is not support, but rather to discuss bug triage issues
[19:51] <annon> nvidia gt 220.
[19:51] <hggdh> KMS, probably
[19:51] <annon> charlie-tca: oh!
[19:51] <annon> sorry then.
[19:51] <rrittenhouse_> k. ill search around and get back with you in #ubuntu if I find anything
[19:51] <annon> thanks
[19:54] <prek> hello guys i wan
[19:54] <prek> i whant report a bug on 10.10 beta but not much time... can i report here ?
[19:55] <charlie-tca> prek: If you want to see it fixed, it needs to be reported to launchpad
[19:55] <prek> but need register etc right ?
[19:55] <prek> im runing out o battery laptop ...
[19:55] <charlie-tca> right. Here is the howto - https://help.ubuntu.com/community/ReportingBugs
[19:56] <charlie-tca> Hmm, recharge then report?
[19:57] <prek> its just ubuntu crash on loading and give this fb: conflicting fb hw usage radeondrmfb vs VESA VGA - removing generic driver
[19:58] <prek> hp g62-a10ep .... hybrid grafic card...
[19:58] <charlie-tca> Then you will be the one with the information they need, not someone else.
[19:59] <prek> ok i gonna try register...
[20:00] <prek> 15% bat ;D
[20:00] <charlie-tca> thanks. If I reported it, it would record against my nvidia card, which would be wrong.
[20:01] <prek> but im at windows right now ...
[20:01] <prek> because dont instaled 3g card yet
[21:01] <rusivi> micahg: hey quick question while I'm diving into all the bugs I touched, it seems once I am done if I want to continue bugging I should put a small disclaimer in my initial posting that I am a new bug zapper. What do you think about that?
[21:02] <rusivi> micahg: Couple responses I have read the people seemed a little salty....
[21:02] <yofel> well, the people don't care if you're new or not, and telling them you're new won't make them happier IMHO
[21:03] <charlie-tca> sometimes using the standard responses (copy and paste) helps
[21:04] <rusivi> yofel: duly noted more of something like I'm a newer volunteer perhaps or just stock responses as charlie-tca suggests?
[21:04] <yofel> rather try to stick to our usual process, meaning first try to check if you can reproduce the bug and only if you're unable to do so ask the reporter questions. And leave the bug alone if you don't have the environment to test the bug
[21:04] <yofel> a tent to agree with charlie-tca
[21:04] <yofel> *tend
[21:04] <rusivi> yofel: then I agree too
[21:07] <rusivi> yofel / charlie-tca: ty
[21:09] <charlie-tca> Of course, we all get snapped at too
[21:12] <rrittenhouse_> popey, (referring to the live screencast+qa thing). I need to find someone that wants to experiment with this. Is the technical infrastructure already ready?
[21:13] <popey> it probably needs two people sat next to eachother
[21:13] <rrittenhouse_> how so?
[21:15] <rrittenhouse_> You could possibly use the IRC chat combined with a live video service (if youtube live was out this might work?). I think a text chat with people watching a live screencast + voice would suffice, would it not?
[21:15] <devildante> hello everyone :)
[21:15] <rrittenhouse_> hello devildante
[21:15] <devildante> and most importantly, hello samwho :)
[21:15] <samwho> Mohammed! :)
[21:16] <devildante> rrittenhouse, hi :)
[21:16] <devildante> samwho, sorry I haven't been available earlier
[21:16] <samwho> Likewise ^_^
[21:16] <samwho> Unfortunately you jut caught me as I was about to go food shopping but I should be back in roughly an hour :)
[21:17] <devildante> samwho, take your time :)
[21:17] <devildante> just ping me when you're done
[21:17] <samwho> Do you have IM or anything?
[21:17] <devildante> samwho, google talk
[21:17] <samwho> That's cool, I'll email you :)
[21:18] <devildante> samwho, okay :)
[21:20] <rusivi> hey major security issue with bug 10686
[21:20] <ubot2> Launchpad bug 10686 in gnome-power-manager (Ubuntu) "No GUI method to disable screen lock on lid close event (affects: 6) (dups: 1) (heat: 62)" [Low,Incomplete] https://launchpad.net/bugs/10686
[21:20] <rusivi> resume from suspend does not prompt for password as per two different parties
[21:20] <rusivi> ok, maybe not major but significant...
[21:22] <charlie-tca> looking
[21:23] <rusivi> charlie-tca: just resume from suspend on my laptop got prompted for password, now trying to do so by lid closing
[21:23] <rusivi> just resume from suspend = I just resumed from suspending
[21:23] <micahg> rusivi: I don;t think a disclaimer will matter
[21:23] <rusivi> micahg: I agree
[21:23] <charlie-tca> Not security issue because the original reporter filed a wishlist bug to have a gui to disable screen locking
[21:24] <rusivi> charlie-tca: sorry bud
[21:24] <charlie-tca> His system locked automatically when suspending and he wanted to disable that
[21:24]  * micahg is off
[21:24] <rusivi> charlie-tca: misread I thought it did not
[21:26] <popey> rrittenhouse_: possibly
[21:26] <rusivi> charlie-tca: your totally right
[21:27] <charlie-tca> comment #29, it works as the user wants it to, when the lid is closed. However, gconf editor is a gui that can be used to change the behavior ( comment #19)
[21:28] <charlie-tca> I would put that back to confirmed and let the design team work it. You could tag it "usability"
[21:29] <charlie-tca> ooops
[21:29] <charlie-tca> Rather, according to the last two comments, the original bug as reported is fixed in lucid
[21:30] <charlie-tca> So, a note that the bug no longer exists as filed, if there are other options desired to lock the screen, please file a new bug.
[21:32] <charlie-tca> rusivi: You could get to close the oldest bug of the month
[21:33] <rusivi> charlie-tca: woot woot
[21:33] <charlie-tca> Good work on that one.
[21:34] <rusivi> charlie-tca: seriously, it was an example of where I was right for the wrong reason hehe
[21:46] <BUGabundo> why have so many of my OLD OLD bugs (gutsy) been marked as medium or HIGh?
[21:46] <rusivi> charlie-tca: quick follow up on bug 10686, in Maverick went into System -> Preferences Screensaver, and into System -> Power Management and could not find the option to do what the bug requester suggested. Seems we should mark as a wishlist?
[21:46] <ubot2> Launchpad bug 10686 in gnome-power-manager (Ubuntu) "No GUI method to disable screen lock on lid close event (affects: 6) (dups: 1) (heat: 63)" [Low,Incomplete] https://launchpad.net/bugs/10686
[21:48] <yofel> BUGabundo: do you mean the Bug Watcher emails?
[21:49] <yofel> that one got an Importance sync feature recently and is updating all bugs whether fixed or not fixed
[21:50] <BUGabundo> ahh
[21:50] <charlie-tca> The only place you will find "lock screen" is in Screensaver preferences, but if you follow the procedure in comment #8, you should be able to set the options using gconf editor.
[21:50] <BUGabundo> so why aren't they EOL?
[21:50] <yofel> BUGabundo: it shouldn't touch the ubuntu task, only the upstream task on the bugs
[21:50] <maco> and its not just importance thats being updated
[21:51] <maco> LOTS of comments being added into the bug reports too
[21:51] <BUGabundo> ** Changed in: gparted
[21:51] <BUGabundo>    Importance: Unknown => Medium
[21:51] <charlie-tca> The issue as originally filed is to be able to suspend without the screen locking. Does unchecking the "lock screen" option in screensaver allow that?
[21:51] <BUGabundo> https://bugs.launchpad.net/bugs/137872
[21:51] <ubot2> Ubuntu bug 137872 in gparted (Baltix) (and 5 other projects) "please add support for ext4 (affects: 9) (heat: 13)" [Undecided,New]
[21:52] <charlie-tca> BUGabundo: does the baltix image have that yet?
[21:52] <BUGabundo> https://bugs.launchpad.net/bugs/193195
[21:52] <ubot2> Ubuntu bug 193195 in trickle (Debian) (and 1 other project) "trickle defaults to 10KiB/s for upload/download limits (heat: 10)" [Unknown,New]
[21:52] <charlie-tca> the english image does
[21:52] <BUGabundo> this one was fixed long ago :\
[21:53] <BUGabundo> https://bugs.launchpad.net/bugs/206583
[21:53] <ubot2> Ubuntu bug 206583 in libgksu (Ubuntu Hardy) (and 5 other projects) "System Monitor crashes when lowering nice value of process (affects: 34) (dups: 12) (heat: 254)" [Medium,Triaged]
[21:53] <BUGabundo> ** Changed in: gnome-system-monitor
[21:53] <BUGabundo>    Importance: Unknown => Critical
[21:53] <BUGabundo> lol critical
[21:54] <yofel> BUGabundo: right, it's updating the *upstream* bug tracker links, there was some talk about why it didn't exclude fixed bugs though, didn't track it
[21:54] <yofel> s/track/follow/
[21:55] <charlie-tca> You kept the trickle bug active, and never commented it was fixed for you. How would they know?
[21:55]  * yofel got over 100 such mails so far...
[21:56]  * charlie-tca got over 100 too
[21:56] <BUGabundo> 167 right now :\
[21:56] <BUGabundo> charlie-tca: I did ??
[21:56] <charlie-tca> I didn't even know I was tracking so many gnumeric bugs!
[21:56] <BUGabundo> I was under the impression I did :\
[21:57] <charlie-tca> BUGabundo: everytime anyone tries to close that bug, you tell them it is still valid
[21:57] <hggdh> BUGabundo: only 167? Lucky you
[21:57]  * hggdh got a few thousands
[21:57] <charlie-tca> lol
[21:58] <BUGabundo> I lost track of it in 2009
[21:58] <charlie-tca> Maybe they got tired of closing it?
[21:58]  * BUGabundo retests
[21:59] <BUGabundo> its working
[21:59] <BUGabundo> closing
[22:00] <BUGabundo> wait... not it aint
[22:00] <BUGabundo> and now I can't test
[22:00] <BUGabundo> darn transmission
[22:01] <BUGabundo> anyone else cares to try that one ?
[22:01] <BUGabundo> lol
[22:05] <BUGabundo> yep, still not fixed
[22:05] <BUGabundo> LOL
[22:09] <BUGabundo> https://bugs.launchpad.net/bugs/345215
[22:09] <ubot2> Ubuntu bug 345215 in gdm (Ubuntu) (and 1 other project) "Ubuntu 8.10 running in low-graphics mode with AST2000 (affects: 1) (heat: 8)" [Low,Invalid]
[22:09] <BUGabundo> what should be done with this bug?
[22:10] <BUGabundo> marked as fixed?
[22:11] <yofel> BUGabundo: that's already marked as invalid
[22:13] <greg-g> and the gnome bug is "Resolved NOTGNOME"
[22:24]  * BUGabundo 100 bug mail to go
[22:28] <charlie-tca> At the rate we are going through them, that is many days, isn't it/
[22:28] <charlie-tca> ;-)
[22:29] <BUGabundo> I hope I have bug mail done TONIGHT
[22:30] <BUGabundo> even if I have to delete them all
[22:30] <BUGabundo> jk jk
[22:30] <rusivi> bug 12613 should be set to low importance due to other alternative packages available
[22:30] <ubot2> Launchpad bug 12613 in xpdf (Debian) (and 2 other projects) "Xpdf renders really slow, non-responsive (affects: 1) (heat: 10)" [Unknown,Confirmed] https://launchpad.net/bugs/12613
[22:31] <rusivi> that work waayyyyyy better (no offense if any devs for xpdf here)
[22:31] <charlie-tca> rusivi: actually, the importance for the xpdf (Ubuntu) is already set.
[22:31] <rusivi> charlie-tca: I'm suggesting reset it to low
[22:31] <charlie-tca> oh
[22:32] <rusivi> charlie-tca: super-cede the remote tracker
[22:32] <charlie-tca> no
[22:32] <rusivi> charlie-tca: k np
[22:32] <charlie-tca> the remote tracker will set it's own importance. We only set it for Ubuntu sources
[22:32] <charlie-tca> but, you are right, low is valid for us
[22:32] <rusivi> charlie-tca: sorry miscommunication i'm saying low on the ubuntu part only
[22:33] <rusivi> charlie-tca: I thought that the remote tracker places the same importance on the ubuntu part as the remote part
[22:33] <charlie-tca> No, we set the ??? (Ubuntu) status and importance.
[22:33] <rusivi> k
[22:34] <charlie-tca> done
[22:34] <rusivi> ty!
[22:52] <rusivi> bug 15019 should be marked as "won't fix" if he wants to downgrade his entire distro he should install an older version then :P
[22:52] <ubot2> Launchpad bug 15019 in synaptic (Ubuntu) "Difficulty downgrading packages with dependencies (affects: 5) (heat: 36)" [Low,Incomplete] https://launchpad.net/bugs/15019
[22:53] <rusivi> he can use virtualbox or whaver virtualization program-dejure
[22:53] <rusivi> whaver = whatever
[22:54] <yofel> IMHO this should be possible anyway, ok, with ppa-purge in the archive now we have one use-case less, but I don't see why it should be won't fix
[22:54] <micahg> rusivi: not your call, the maintainer accepted it
[22:55] <rusivi> k np
[22:55] <rusivi> micahg: would it be unpro to respectfully mention my belief on virtualization?
[22:56] <micahg> rusivi: well, sometimes an upgrade breaks things and a downgrade helps
[22:56] <rusivi> I have experienced the opposite of him, I tried to cheat a little by downloading more updated packages for Ubuntu in Debian then install in Maverick/Lucid
[22:56] <rusivi> then package dependency issue
[22:57] <micahg> comment 5 is a good example
[22:57] <micahg> test proposed and find a bug and want to downgrade
[22:57] <micahg> rusivi: I thought you were going to stop touching confirmed bugs
[22:57] <rusivi> micahg: uhhhh I did?!
[22:57] <micahg> oh, this is old
[22:58] <micahg> sorry
[22:58] <rusivi> np
[22:58] <rusivi> ty for 2x'ing
[23:00] <rusivi> but bug 15019 boiled down to user error but still marks an important issue that do we make it "easy" to downgrade parts/portion of the OS, I firmly believe no due to well documented alternatives.
[23:00] <ubot2> Launchpad bug 15019 in synaptic (Ubuntu) "Difficulty downgrading packages with dependencies (affects: 5) (heat: 36)" [Low,Incomplete] https://launchpad.net/bugs/15019
[23:01] <rusivi> IMO, there's only so much to cater too that's not one of them
[23:02] <micahg> rusivi: that's why it's low importance
[23:02] <micahg> it's wanted, but no one has time ATM, so opportunistic developer can supply a patch
[23:03] <rusivi> micahg: ahhh k np
[23:04] <micahg> rusivi: we have a great use case in people testing -proposed (Debian also has this)
[23:06] <rusivi> micahg: np I adopted your perspective on it
[23:22] <rusivi> quick question on bug 18125 when the package bugged hasn't been added to since Hardy is this a Invalid/Won't Fix?
[23:22] <ubot2> Launchpad bug 18125 in hwdb-client (Ubuntu) "hwdb raises Exception when looking up route (dups: 11) (heat: 105)" [Medium,Incomplete] https://launchpad.net/bugs/18125
[23:23] <rusivi> Or does it stay open for server hardy/dapper?
[23:23] <rusivi> open = as is
[23:25] <charlie-tca> If it is fixed in maverick, it can be closed
[23:26] <charlie-tca> We can mark it fix-released, as long it is is fixed in maverick
[23:26] <yofel> charlie-tca: rmadison hwdb-client:
[23:26] <yofel> hwdb-client | 0.6-0ubuntu10 |        dapper | source, all
[23:26] <yofel> hwdb-client |     0.6.14 | hardy/universe | source
[23:26] <yofel> the package doesn't exist since hardy
[23:26] <charlie-tca> heh
[23:26] <yofel> and even there it was removed it seems
[23:26] <charlie-tca> oh
[23:26] <charlie-tca> Then it should still be invalid now
[23:27] <yofel> agreed
[23:31] <rusivi> charlie-tca / yofel: Would you like me to mark as invalid?
[23:31] <charlie-tca> Sure
[23:31] <charlie-tca> Make sure you comment why, though
[23:33] <rusivi> charlie-tca: i'm a little lost no such package in Maverick?
[23:33] <rusivi> name@name-laptop:~$ apt-cache policy hwdb N: Unable to locate package hwdb name@name-laptop:~$ apt-cache policy hwdb-gui N: Unable to locate package hwdb-gui name@name-laptop:~$ apt-cache policy hwdb-client N: Unable to locate package hwdb-client
[23:33] <charlie-tca> The package was removed from Hardy 8.04 and all future versions of Ubuntu to date.
[23:34] <rusivi> charlie-tca I don't understand what comments in input for "invalid"
[23:34] <charlie-tca> The package was removed from Hardy 8.04 and all future versions of Ubuntu to date. Therefore this bug is being closed. Without this package, this is no longer an issue
[23:34] <rusivi> charlie-tca: I need a spoon feed moment if you don't mind
[23:34] <charlie-tca> no problem
[23:35] <Nafallo> ehrm, isn't hwdb renamed to checkbox?
[23:35] <rusivi> idk
[23:35] <rusivi> never heard of either
[23:35] <charlie-tca> checkbox is automatic testing, hwdb was ???
[23:35] <charlie-tca> I thought a hardware listing
[23:36] <rusivi> checkbox looks fancy though as I look at it
[23:36] <Nafallo> the first desktop testing thing. playing sounds and asking the user if they heard it and stuff like that.
[23:36] <charlie-tca> It's okay. The issue has not surfaced in any version since hardy
[23:37] <charlie-tca> We can still close with that comment. If it is a problem in checkbox, that is a new bug
[23:37] <Nafallo> okidoki :-)
[23:38] <Nafallo> I just skimmed my channels and thought I'd give the little input I had on the subject ;-)
[23:38] <rusivi> charlie-tca: so the comment you think is good "This package was removed from Hardy 8.04 and all future versions of Ubuntu to date. Therefore this bug is being closed. Without this package, this is no longer an issue."
[23:38] <charlie-tca> That will work
[23:41] <rusivi> done
[23:58] <rusivi> Regarding bug 18593 do we mark Invalid for the same reasons as bug 18125 ?
[23:58] <ubot2> Launchpad bug 18593 in vnc (Ubuntu) "[vnc] can't find fixed font (affects: 2) (heat: 20)" [Medium,Incomplete] https://launchpad.net/bugs/18593
[23:58] <ubot2> Launchpad bug 18125 in hwdb-client (Ubuntu) "hwdb raises Exception when looking up route (dups: 11) (heat: 107)" [Medium,Invalid] https://launchpad.net/bugs/18125