[00:18] rusivi: I would let it go and see if anyone responds. Even though "vnc" has not existed since 6.06, there have been issues with the vncserver and viewer marked against it. [00:18] If they are having issues, we will need to find what they are actually using, in place of vnc [00:18] Then the package would be changed to the real package. [00:20] a good response on these would be [00:20] https://wiki.ubuntu.com/Bugs/Responses#Old%20untouched%20bugs [00:20] but remove the second sentence from it. [00:21] And if apport-collect fails, we will need to identify the package they are using. [00:21] k ty [00:22] I have to go now. My eyes are giving out. [00:22] good luck, and thanks for helping === rackIT_AFK is now known as rackIT === rackIT is now known as rackIT_AFK [01:33] May one perform an advanced Launchpad query where it filters for just 'package' (ubuntu) ? [01:34] hm? if you search on ubuntu/+source/sourcepackage/ doesn't it do that? or do you want to filter binary packages? (impossible) [01:35] oh ok ty! [01:36] like: https://bugs.launchpad.net/ubuntu/+source/automysqlbackup shows only bugs from that package [01:36] pressing advanced search there will also only search in automysqlbackup [01:37] rusivi: but be sure to say ".../ubuntu/+source/" [01:37] yofel: right I have noticed that but I'm looking for something more broad [01:37] * yofel usually uses google with 'site:bugs.launchpad.net ' [01:37] ah ok [01:37] ty [01:37] launchpad search is rather... limited [01:38] yofel: well I don't want to bug this feature request if it's a tax on this "limitedness" [01:38] but it could be a wishlist?! [01:39] * yofel thinks we have already a few bugs opened against malone about the search.. [01:39] see here for bugs about the bug tracker: https://bugs.launchpad.net/malone [01:40] yofel: ty [01:56] yofel: bug 5594 is what I'm looking for [01:56] Launchpad bug 5594 in malone "Malone should support advanced search syntax, e.g. "assignee:bradb" (affects: 1) (heat: 1)" [Medium,Triaged] https://launchpad.net/bugs/5594 === rackIT is now known as rackIT_AFK [06:09] '~$ ubuntu-bug linux-image-2.6.32-24-generic; This problem cannot be reported. This is no genuine Ubuntu package." I wonder what package name I have to use to report to Launchpad?. [06:12] ubuntu-bug linux [06:16] quick question, is it appropriate to ask for comments to be removed for profanity? [06:26] lifeless: Can you elaborate why "linux" is correct and "linux-image-2.6.32-24-generic" is no genuine ubuntu package. [06:29] its special [06:34] lifeless: quick question, is it appropriate to ask for comments to be removed for profanity? [06:39] they can be hidden; ask the CHR in #launchpad or file a question on https://answers.launchpad.net/launchpad [06:49] lifeless: what is the CHR? [07:01] help contact [07:12] lifeless: What does the acronym stand for? [07:12] Chief Human Relations? [07:13] community help rotation [07:13] k ty [07:13] https://help.launchpad.net/HelpRotation [07:13] its all on in the docs ;) [07:14] [07:15] hggdh: ? [07:15] I have been trying to explain to rusivi how things work, I am not sure I am doing a good job [07:18] they seem somewhat stubborn [07:19] hear, hear [07:19] ah well. It is Saturday, it is Yom Kippur, and I will call it a night [07:19] g'night all [08:27] Launchpad stinks: Error ID: OOPS-1722F576 [08:27] https://lp-oops.canonical.com/oops.py/?oopsid=1722F576 [10:12] bullgard4_: #launchpad is more appropriate for those issues ;) [10:34] * devildante killed devildante_ [10:35] hello everybody :) [11:15] hello [11:23] Anyone into install image errors? I've got a problem like this: http://paste.ubuntu.com/495802/ on Ubuntu Studio amd64 installation, Select and install software -phase. [12:14] vish: Thank you for your information. [13:01] anyone around so I can 2x a proposed response to bug 396516 ? [13:01] Launchpad bug 396516 in yelp (Ubuntu) "Upon clicking help I get:- Unable to load page - The requested URI "file:///fakefile#index" is invalid - reinstalled:- Yelp, ubuntu-docs and gnome-doc-utils, no differance still same error (affects: 6) (dups: 1) (heat: 43)" [Low,Incomplete] https://launchpad.net/bugs/396516 [13:01] Rob Powell, thank you so much for responding quickly to this bug and testing on Lucid to make Ubuntu better. In Maverick, I could not recreate your scenario. This bug report is being closed due to your last comment regarding this being fixed with an update. Lastly, regarding the speed of yelp opening or operating, while I also experience a small delay in yelp opening, that is another bug for another post. I recommend doing a thorou [13:01] gh search before posting another bug as it may already exist via https://bugs.launchpad.net/ubuntu/+source/yelp Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find. [13:01] lsb_release -rd [13:01] Description: Ubuntu maverick (development branch) [13:01] Release: 10.10 [13:01] apt-cache policy yelp [13:01] yelp: [13:01] Installed: 2.30.1-0ubuntu1 [13:01] Candidate: 2.30.1-0ubuntu1 [13:01] Version table: [13:01] *** 2.30.1-0ubuntu1 0 [13:01] 500 http://us.archive.ubuntu.com/ubuntu/ maverick/main i386 Packages [13:01] 100 /var/lib/dpkg/status [13:06] marked as invalid if that was wrong just let me know which one you suggest and I will make it so [13:36] good morning all [14:35] rusivi: (good morning) "... that is another bug for another post ..." -- perhaps it is better "please open another bug for that: each bug should deal with one single issue" [14:35] moi bcurtiswx [14:36] :) [15:00] !triage [15:00] Factoid 'triage' not found [15:04] charlie-tca, stop using that, you know it doesn't work :p [15:05] I submitted it, and wanted to know if it went through [15:05] ah [15:05] well sorry for that :) [15:05] no problem [15:07] hello, I have linked a bug to an upstream tracker by mistake (it was the wrong tab and I commented in the wrong bug... :-() can someone fix it for me ? [15:08] !triage is Triage is there should be enough information for the developers to start working on your bug, when they have time. [15:09] (it's bug 576738 , the one I wanted to link was bug 642014) [15:09] Launchpad bug 576738 in media-player-info (Ubuntu) (and 1 other project) "iPod video mpi file looks incorrect (and hence udev rules is incorrect) (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/576738 [15:09] Launchpad bug 642014 in media-player-info (Ubuntu) (and 1 other project) "Motorola Milestone/Droid is not recognized by Rythmbox when USB debug mode is activated (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/642014 [15:12] done [15:12] jernst: Thanks for helping. [15:12] !triage [15:13] Factoid 'triage' not found [15:13] heh [15:13] I keep trying, though :-) [15:16] charlie-tca: thanks a lot! [15:16] You are welcome [15:25] !triage [15:25] Factoid 'triage' not found [15:25] well, it is too [15:26] * charlie-tca is having a difficult day now. Never argued with a bot before [15:43] hggdh: ubot2 syncs from ubottu every hour, so it might take a little bit for the factoid to show up [15:44] vish: Don't even bother trying not to hilight me ;) [15:44] nhandler: lol! you have highlights for every combo, eh? ;p [15:44] so it may take up to 1:59:59 for a sync to happen. OK, did not know tht [15:45] vish: Not every, but enough ;) [15:45] ;) [15:46] but we got the factoid, thanks to nhandler [15:51] and thanks to bazhang, who also tried to help with it. [16:54] hggdh: I agree with your post at 09:35 today. In the future I should reword to avoid sounding arbitrary and be more courteous. [17:00] rusivi: thank you -- and thank you for helping [17:02] !triage [17:02] Triage means ensuring that a bug has all of the necessary information for a developer to start working on it when they have time. [17:02] w00t! === rackIT is now known as rackIT_AFK [17:06] the bots grind slow but true :-) [17:09] charlie-tca: so... going to UDS? [17:09] yes [17:09] \o/ [17:09] I will be there this time [17:09] you? [17:10] yes. It will be a pleasure to meet you [17:10] I am looking forward to put some faces to the names I know [17:10] :-) [17:10] same here, same here... last UDS it was michag and vish and sense [17:11] (for me) [17:11] This will be my first time in person [17:14] I can guarantee you you will be *very* welcome [17:19] hi [17:41] most recent comments in bug 605577 ... ouch. [17:41] Launchpad bug 605577 in yelp (Ubuntu) (and 4 other projects) "Help contents title bar shows cubes with numbers instead of a proper title (affects: 98) (dups: 54) (heat: 652)" [Undecided,Invalid] https://launchpad.net/bugs/605577 === AbhiJit is now known as Guest10982 === AbhiJit_ is now known as AbhiJit [17:57] it still has a milestone for 10.10. I am not aware of what has been going on there [17:59] rusivi: Yes, that bug has plenty of me-me and me-too comments. After Mathew raised the importance, it should be left alone. [17:59] Responding to any of the comments being added will simply result in more garbage added [18:03] charlie-tca: k ty for checking [18:03] I am subscribed to it. I filed a duplicate [18:04] The developers are watching it, so not adding to it will help greatly === andreas_ is now known as anoteng [19:48] was there some big triaging setting the urgency of stuff this week? [19:49] heh [19:50] penguin42: Launchpad imported a lot of statuses of upstream bugs in Launchpad, that's why it sent so many mails. [19:50] * penguin42 got loads of mails of changes of the Importance value, even for bugs that were already fix-released [19:51] penguin42: https://lists.ubuntu.com/archives/ubuntu-devel/2010-September/031421.html [19:51] nigelb: Ah that explains it [19:51] ;) [19:53] anyway, it's good - a load of the Maverick bugs I reported have been fixed [20:03] G: knock knock === AbhiJit is now known as IAmNotThatGuyToo === IAmNotThatGuyToo is now known as AbhiJit === AbhiJit is now known as ashu === ashu is now known as AbhiJit [21:15] bye all [21:15] gn [21:19] Hey I need canned response guidance on bug 82880 [21:19] Launchpad bug 82880 in pgadmin3 (Ubuntu) "pgadmin3 crashed when deleting 10 or more rows of date in a table (affected: 1, heat: 15)" [Medium,Incomplete] https://launchpad.net/bugs/82880 [21:19] Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal: [21:19] apport-collect BUGNUMBER [21:19] When reporting bugs in the future please use apport, using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs. [21:19] beginning grammer tailored to Jan Nekvasil [21:19] Jan Nekvasil, thank you for your contribution and helping to make Ubuntu.... [21:19] Launchpad bug 82880 in pgadmin3 (Ubuntu) "pgadmin3 crashed when deleting 10 or more rows of date in a table (affects: 1) (heat: 15)" [Medium,Incomplete] https://launchpad.net/bugs/82880 [21:20] rusivi: Error: Bug #82880 is private. [21:20] Launchpad bug 82880 in pgadmin3 (Ubuntu) "pgadmin3 crashed when deleting 10 or more rows of date in a table (affects: 1) (heat: 15)" [Medium,Incomplete] https://launchpad.net/bugs/82880 [21:20] uhhhhh ok [21:20] and? [21:20] which means to me what now ubot2? Something I should already know? [21:22] rusivi: ubot's are robots [21:22] rusivi: They're not particularly smart, but they do tell you the details if you give a bug number [21:25] penguin42 how that response is relevant [21:25] should I not be posting details of that report in this chat? [21:25] rusivi: Posting it is fine, it's just the bot will give us the title automatically [21:26] kinda of a spam reminder don't give out anything personal like a MAC address or personal info? [21:26] anyways it's broken that bug states "This report is public" [21:27] ubot2 = epic fail :P [21:27] Factoid 'epic fail :P' not found [21:27] jk [21:27] rusivi: Yeh it sometimes complains of them being private and then gets them right [21:27] I'm jk I don't mean to complain unless I'm going to do something about it [21:28] iirc ubot can't difference between private bugs and timeout errors, so it will report a timeout as a bug being private === yofel_ is now known as yofel [21:28] hi btw. :) [21:28] penguin42 soooo can I have a response to my initial inquiry? [21:28] sorry, I missed that :-) [21:28] np [21:28] Hey I need canned response guidance on bug 82880 [21:28] Launchpad bug 82880 in pgadmin3 (Ubuntu) "pgadmin3 crashed when deleting 10 or more rows of date in a table (affected: 1, heat: 15)" [Medium,Incomplete] https://launchpad.net/bugs/82880 [21:28] Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal: [21:28] apport-collect BUGNUMBER [21:28] When reporting bugs in the future please use apport, using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs. [21:28] beginning grammer tailored to Jan Nekvasil [21:29] Jan Nekvasil, thank you for your contribution and helping to make Ubuntu.... [21:29] Launchpad bug 82880 in pgadmin3 (Ubuntu) "pgadmin3 crashed when deleting 10 or more rows of date in a table (affects: 1) (heat: 15)" [Medium,Incomplete] https://launchpad.net/bugs/82880 [21:29] rusivi: Error: Bug #82880 is private. [21:29] Launchpad bug 82880 in pgadmin3 (Ubuntu) "pgadmin3 crashed when deleting 10 or more rows of date in a table (affects: 1) (heat: 15)" [Medium,Incomplete] https://launchpad.net/bugs/82880 [21:29] rusivi: That bug is so old I suspect it's prior to ubuntu-bug [21:29] so? [21:30] For me, bug is a bug irrelevant to the date posted [21:30] not judging you [21:30] rusivi: Oh I just meant telling people to use ubuntu-bug in future [21:31] not trying to be instigating, but I still am not getting a clear yes/no answer [21:31] rusivi: patience is a virtue. Give it time [21:31] np [21:31] :) [21:32] You guys are the pros you should be able to answer that one in a microsecond [21:32] ;) [21:32] we still need to first read the bug :P [21:32] k np [21:34] Please review bug 626289 for wishlist [21:34] Launchpad bug 626289 in gcalctool (Ubuntu) "gcalctool buttons are too big in dutch (affects: 1) (heat: 175)" [Low,Incomplete] https://launchpad.net/bugs/626289 [21:35] rusivi: I'd call that a bug [21:35] rusivi: It's just so big it's silly [21:35] Is there really no shorter Dutch translation for 'Undo' ? [21:36] Anybody know if someone's gone dupe-hunting for the fglrx breakage against the new Lucid kernel (i.e. is there a particular bug I should dupe everything to?) [21:36] penguin42: So be it! [21:36] rusivi: last commenter stated sometime happens on Maverick. So you can taylor the answer and ask the poster to open a new bug via apport when this happens again, and refer to this one [21:37] reason: the original bug is so old that I am unsure it is the same issue [21:37] ebroder: I have a very low priority fglrx bug for u one sec [21:37] ebroder: bug 602475 [21:37] Launchpad bug 602475 in xorg-server (Ubuntu) (and 1 other project) "Trash bin distorted after restart in Ubuntu 10.04 (affects: 1) (dups: 2) (heat: 20)" [Low,Triaged] https://launchpad.net/bugs/602475 [21:38] rusivi: That's not the bug I'm looking at. I'm looking at the 70 or so dupes of bug 642317 [21:38] Launchpad bug 642317 in fglrx-installer (Ubuntu) "package fglrx 2:8.723.1-0ubuntu4 failed to install/upgrade: fglrx kernel module failed to build (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/642317 [21:38] penguin42: / hggdh: ty for 2x [21:38] ebroder: k np [21:38] (I think it's a missing header include against the new kernel update, but I want to triage some of the dupes before I actually attack the bug) [21:40] ebroder: yes, sounds like it -- I had a similar issue on Maverick (which made me simply go back to the open drivers); I did not pursue it, but sounded like header mismatch [21:40] Oh, never mind. I don't have my Launchpad login info on this computer. Oh well - maybe I'll look at it later [21:44] the prop drivers always break on alpha/beta [21:44] penguin42: They're broken on lucid too, atm, from the security update [21:44] oh that sucks [21:45] Well, nvidia are fine, but fglrx is borked [21:47] have you got the header package that matches the kernel you're running? [21:48] penguin42: Yes, that's not the issue. dkms tries to build the module; it just errors out. Like I said, I think I can fix it, I'm just not at a machine setup for Ubuntu dev at the moment [21:49] but why has a security update fiddled with the headers/build process? [21:50] I haven't dug that deep yet [21:50] But, I mean, security updates can be impressively invasive [22:20] rusivi: all you need to do is copy the response you want, paste it into comments, and then you can modify it before hitting commit [22:21] charlie-tca: k ty [22:49] anybody got a quick sec on bug 161878 [22:49] Launchpad bug 161878 in xen-3.1 (Ubuntu) "Hanging xen-create-image likely related to loopback mount (heat: 3)" [Undecided,New] https://launchpad.net/bugs/161878 [22:50] I'm looking to close it [22:50] but based on no good alternative to offer I don't want to respond [22:50] catch 22 [22:50] The only thing I can think of is look at Citrix website see if a solution could be helpful as a olive branch [22:51] :) [22:51] I actually know a couple Citrix sales engineers if you think I should send this to them?! [22:52] Upstate NY Regional Sales Engineer, Government Sales Engineer & Development Engineer from NYC [22:53] any thoughts? [22:54] You can close it based on the last comments. Mark invalid as fixed with updates [22:55] yes sir [22:55] plz keep my contacts w/ Citrix in mind if you come across any Citrix/Xen issues I'd be glad to tap them in an instant [22:55] okay [22:55] :) [22:57] Also Nokia, Cisco, New Horizons [22:57] Not to name drop or anything [22:57] Channel System Engineer for Cisco [22:58] Multimedia Manager for Nokia [22:58] deals w/ symbian [22:59] It is good to have contacts. But, we need to try and resolve issues in official channels, as much as possible. [23:00] agreed 1000% [23:01] How's this response: "Anton Wurscht thank you for your contributions to this bug and helping to make Ubuntu better. This issue is considered closed updates have been provided. Please do not hesitate to report other bugs and thank you for your help." [23:01] How's this response: "Anton Wurscht thank you for your contributions to this bug and helping to make Ubuntu better. This issue is considered closed as updates have been provided. Please do not hesitate to report other bugs and thank you for your help." [23:02] good? [23:03] I like this one - https://wiki.ubuntu.com/Bugs/Responses#Bugs%20resolved%20after%20update%20or%20config%20change [23:03] It gives them room to open it again in the future [23:04] No need to personalize it, since there is more than one person adding to the report [23:05] ah good call! I agree totally. [23:05] I use the standard responses as much as I can, I guess. [23:07] done [23:07] I agree, good way to go [23:14] bug 156191 seems modified version of https://wiki.ubuntu.com/Bugs/Responses#Old%20untouched%20bugs [23:14] Launchpad bug 156191 in sun-java5 (Baltix) (and 3 other projects) "Printing from Java does not work at all with cups > 1.2 (affects: 1) (dups: 2) (heat: 3)" [Undecided,Invalid] https://launchpad.net/bugs/156191 [23:17] nope [23:18] have it tested in development release to verify if it has been fixed [23:18] java6 is now in partner repository, so we want the reporter to verify if it was fixed for him. [23:19] https://wiki.ubuntu.com/Bugs/Responses#Bugs resolved after update or config change [23:19] no [23:20] It is the response right after that one [23:22] hmm, [23:22] rusivi: could use either one, I think. [23:24] charlie-tca: So can you spoon feed me on this one (until I get a better hang of these highly conditional bugs ;) [23:24] this java bug? [23:24] yep [23:25] https://wiki.ubuntu.com/Bugs/Responses#About%20an%20obsolete%20version%20of%20the%20software%20for%20reporter%27s%20release [23:25] ? [23:26] okay. Many people commented on this bug. However, the original reporter last commented at #37 [23:27] Since he used an official version of SUN JDK, if it prints without modifying things when trying to print from JDK (java development Kit), it can be considered fixed. [23:27] We need to have it tested in Maverick now, to determine if it is fixed. [23:28] comment #36, fix in openjdk-6-jre, does not apply, it is simply a useless comment for this report, since openjdk and Sun jdk are not the same application [23:28] By using standard response #8, we request that testing [23:29] So, we copy and paste [23:29] https://wiki.ubuntu.com/Bugs/Responses#Needing%20testing%20in%20the%20development%20release [23:29] into the report, and change the only line still in "new" status to incomplete while awaiting a response [23:30] Any comments not about SUN/Oracle Java do not count for this report [23:31] Even now, if a reporter says it is working in "openjdk", it does not count for anything but useless commenting [23:31] We will not say that, but we will wait for an official version of java to be tested. [23:33] this is a case of many good intentions, but it would be better if people would not add their comment. Of course, those added comments do give the reporter an excellent group of workarounds that can be used. [23:38] rusivi: done, reload the bug [23:38] k checking [23:40] oh well, uhhhh I like the fact that you answered it sun-java5 is available only until Jaunty, catch 22? [23:40] nope [23:40] done deal! [23:40] :) [23:41] there is sun-java available in lucid, even it is not 5 [23:41] since java6 was added to the report, we can use it, too. [23:59] going fix the swing; be back in a bit