| yvonne | i'm a new user and i'm trying to add a machine to my account. I'm getting: Unable to connect. Firefox can't establish a connection to the server at localhost:51425. honk | 07:35 |
|---|---|---|
| yvonne | does that error message make sense to you? is something down on UbuntuOne causing that? beuno, duanedesign, anyone? | 07:38 |
| yvonne | honk | 07:40 |
| yvonne | honk | 07:45 |
| duanedesign | yvonne: hello | 07:46 |
| yvonne | hello duanedesign | 07:46 |
| yvonne | does that error message make sense to you duanedesign | 07:46 |
| yvonne | ? | 07:46 |
| yvonne | duanedesign: the Ubuntu One web site says: | 07:47 |
| yvonne | Computers on your account | 07:47 |
| yvonne | You haven't added any computers or devices to your Ubuntu One account. To get started please visit the installation details. | 07:47 |
| yvonne | duanedesign: okay i got it fixed. my bf drew found https://wiki.ubuntu.com/UbuntuOne/FAQ#Account and that fixed it. | 07:53 |
| yvonne | duanedesign: ty | 07:53 |
| duanedesign | yvonne: which was your issue | 07:54 |
| duanedesign | yvonne: so running u1sdtool -q; killall ubuntuone-login; u1sdtool -c | 07:54 |
| duanedesign | fixed it? | 07:55 |
| duanedesign | morning rye | 09:43 |
| rye | duanedesign, morning! | 09:44 |
| duanedesign | hmm. on a fresh install of Ubuntu should the Ubuntu One folder show up in the places menu | 09:51 |
| duanedesign | well i guess that would only happen if the user has activated the service... | 09:52 |
| rye | duanedesign, there is no code for that now, it was in the applet | 10:03 |
| duanedesign | also bug 646459 has a good pooint about the Launchpad page description being out of date | 10:13 |
| ubot4 | Launchpad bug 646459 in ubuntuone-client "project description is out dated (affects: 1) (heat: 6)" [Undecided,Confirmed] https://launchpad.net/bugs/646459 | 10:13 |
| Wage | Does anyone know the filename for the "Ubuntu One" folder in the places menu so that I can theme it? | 11:15 |
| duanedesign | hello Wage | 11:38 |
| Wage | hi | 11:41 |
| Wage | Does anyone know the filename for the "Ubuntu One" folder in the places menu so that I can theme it? | 12:04 |
| rye | Wage, i believe there is nothing else except the name, "Ubuntu One" | 12:05 |
| Wage | i have all my folder icons customized, except i'm getting the ugly orange one for that | 12:06 |
| Wage | but it looks fine in nautilus | 12:07 |
| rye | Wage, could you please provide the screenshot? I am having difficulties understanding how other icons are themed differently | 12:19 |
| Wage | http://cache.hostmyjpg.com/9bd9845902_screenshot1.jpg | 12:28 |
| rye | Wage, what happens when you scale down the icons in nautilus e.g. "Ctrl -" - do all icons remain themed? | 12:48 |
| Wage | yeah | 12:48 |
| Wage | I'm basically just trying to figure out what file name i use to change the icon | 12:51 |
| Wage | or where it's getting the icon from | 12:52 |
| rye | Wage, could you please drag some other icon to bookmark area of nautilus - it should be shown in Places the same way Ubuntu One folder is shown | 13:12 |
| Wage | yeah, it did... I was able to figure out how to theme them but is there a way just to theme the ubuntu one folder. | 13:21 |
| Wage | For example, I added an icon for folder-download.png to my theme for the downloads folder... is there one for ubuntu one? | 13:22 |
| Wage | I tried folder-ubuntuone.png and some other things but it didn't work. | 13:22 |
| AlanBell | I am failing to add a maverick machine to U1 at the moment | 17:11 |
| AlanBell | it is fully updated, but does not seem to be creating the machine account, so I get auth failed | 17:12 |
| duanedesign | AlanBell: hello | 17:14 |
| AlanBell | hi duanedesign | 17:16 |
| duanedesign | AlanBell: can you run this command: u1sdtool -q; killall ubuntu-sso-login; u1sdtool -c | 17:16 |
| duanedesign | AlanBell: if that does not trigger the 'add computer' process their might be an Ubuntu One token in System > Preferences > Password and Encryption Keys that is keeping the process from starting | 17:18 |
| AlanBell | I deleted the key | 17:19 |
| AlanBell | ok, that did kick off the add computer process | 17:19 |
| AlanBell | auth failed again | 17:20 |
| AlanBell | u1sdtool -s tells me State: AUTH_FAILED | 17:21 |
| duanedesign | AlanBell: can you try u1sdtool -q; u1sdtool -c | 17:25 |
| duanedesign | it'll take about 5-10 seconds to find out if we get AUTH_FAILED again | 17:26 |
| AlanBell | http://paste.ubuntu.com/499817/ | 17:27 |
| AlanBell | no sign of any machine being added to https://one.ubuntu.com/account/machines/ | 17:28 |
| duanedesign | AlanBell: ok can you paste the contents of ~/.cache/ubuntuone/log/oauth-login.log | 17:28 |
| duanedesign | honk | 17:29 |
| AlanBell | no such file | 17:29 |
| duanedesign | hmm | 17:29 |
| AlanBell | syncdaemon.log contains stuff like 2010-09-24 17:26:51,954 - ubuntuone.SyncDaemon.ActionQueue - INFO - The request 'oauth_authenticate' failed with the error: AUTHENTICATION_FAILED and was handled with the event: SYS_AUTH_ERROR | 17:30 |
| duanedesign | AlanBell: can you check ubuntuone.SyncDaemon.ActionQueue - INFO - The request 'oauth_authenticate' failed with the error: AUTHENTICATION_FAILED and was handled with the event: SYS_AUTH_ERROR | 17:33 |
| duanedesign | oops | 17:34 |
| duanedesign | https://one.ubuntu.com/account/machines/ | 17:34 |
| duanedesign | can you see if your machine is listed there^ | 17:34 |
| AlanBell | nope | 17:34 |
| AlanBell | there are 10 machines listed, but not this one | 17:34 |
| duanedesign | AlanBell: what version do you get from apt-cache policy ubuntu-sso-client | 17:36 |
| AlanBell | Installed: 1.0.2-0ubuntu1 | 17:37 |
| === beuno is now known as beuno-lunch | ||
| duanedesign | rye: ping | 17:38 |
| duanedesign | AlanBell: did you by any chance have more than one Ubuntu One Token in Password and Encryption Keys? | 17:41 |
| AlanBell | nope | 17:41 |
| AlanBell | I have been trying this for a while, from when it was actually broken | 17:49 |
| AlanBell | trying again now as it should be fix released | 17:49 |
| duanedesign | AlanBell: Did you find that it is creating the token in Password and Encryption Keys? | 17:50 |
| AlanBell | yes | 17:50 |
| duanedesign | its just not getting added to the servers... | 17:51 |
| AlanBell | yup | 17:51 |
| duanedesign | dobey: ping | 17:54 |
| duanedesign | AlanBell: does closing the Preferences window and then deleting the token, then reopening the preferences trigger the 'add computer' process. | 18:11 |
| AlanBell | hmm, it doesn't reopen | 18:12 |
| dobey | duanedesign: hi | 18:13 |
| duanedesign | the preferences window or the 'add computer' window? | 18:13 |
| duanedesign | hey there dobey | 18:13 |
| AlanBell | the preferences window doesn't reopen, just trying from terminal now | 18:13 |
| duanedesign | dobey: i am trying to help alan | 18:13 |
| AlanBell | ERROR:dbus.proxies:Introspect error on com.ubuntuone.Preferences:/: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken. | 18:13 |
| duanedesign | dobey: alans computer is exhibiting all the signs from the Maverick Auth bug. The token is appearing on his computer but not the server | 18:14 |
| duanedesign | and he is fuly up to date | 18:15 |
| dobey | duanedesign: i don't really know anything about it. i think you'd do better to ask nessita what's going on. she did most of the auth rework in maverick | 18:15 |
| nessita | duanedesign: I'm not fully following this, but there is a bug (fixed not released yet) where you can't remove the token of the computer you're in | 18:15 |
| nessita | duanedesign: have you tried having no token locally (removing from seahorse) and retrying? | 18:16 |
| AlanBell | yup, done that nessita | 18:17 |
| duanedesign | nessita: yes. We were just trying again. | 18:17 |
| nessita | AlanBell: : if so, please attach sso log located at ~/.cache/sso | 18:17 |
| duanedesign | ohhh thats the name of it :P | 18:17 |
| nessita | :-) | 18:17 |
| nessita | AlanBell: pastebin it and I'll look at it | 18:18 |
| AlanBell | http://pastebin.com/t1UAmDsv | 18:18 |
| * AlanBell sees python stack traces | 18:19 | |
| AlanBell | HTTPError: HTTP Error 500: INTERNAL SERVER ERROR | 18:23 |
| duanedesign | AlanBell: are still getting a dbus error trying to launch ubuntuone-preferences? | 18:28 |
| jimlovell777 | On a plain install of Lucid Ubuntu One won't sync any of my files. Any suggestions as far as trouble shooting? My login was successful, my computer is on the list of allowed devices and I have an internet connection. | 18:31 |
| duanedesign | jimlovell777: what do you get when you run this command in a tterminal: u1sdtool -s | 18:32 |
| jimlovell777 | duanedesign: No apperant activity. No output and files still aren't synced. | 18:35 |
| duanedesign | jimlovell777: it did not return anything? or an error? | 18:36 |
| AlanBell | duanedesign: yes, still the dbus error | 18:37 |
| jimlovell777 | duanedesign: In my terminal there is no output and the command has yet to finish executing. | 18:37 |
| duanedesign | AlanBell: killall ubuntuone-preferences; u1sdtool -q | 18:38 |
| nessita | AlanBell: our server is returning a 500, so the token is not being stored | 18:38 |
| nessita | duanedesign: ^ | 18:38 |
| duanedesign | AlanBell: should allow you to open the preferences | 18:38 |
| duanedesign | jimlovell777: can you run - u1sdtool -q; u1sdtool -c | 18:38 |
| nessita | duanedesign, AlanBell: let me debug this in the server side, with alecu | 18:40 |
| jimlovell777 | Says the ubuntuone stopped and now the command appears to be hung. | 18:40 |
| nessita | alecu: pinging the U1 server is giving a 500 :-/ | 18:40 |
| alecu | nessita, edge or prod? | 18:40 |
| nessita | alecu: http://pastebin.com/t1UAmDsv | 18:40 |
| AlanBell | duanedesign: yes, killing the service allowed me to open preferences, and go through the connect dialog again | 18:41 |
| nessita | alecu: I'd say prod, see line 1025 | 18:41 |
| duanedesign | jimlovell777: ok. can you try this one please. u1sdtool -q; killall ubuntuone-login; u1sdtool -c | 18:43 |
| jimlovell777 | duanedesign: Here's what I get http://paste.ubuntu.com/499854/ | 18:44 |
| nessita | AlanBell: you'll not be able to log in until we debug the server side | 18:44 |
| AlanBell | sure, thanks nessita | 18:45 |
| duanedesign | jimlovell777: ok. can you pastebin the contents of ~/.cache/ubuntuone/log/syncdaemon.log | 18:45 |
| duanedesign | !paste | 18:46 |
| ubot4 | For posting multi-line texts into the channel, please use http://paste.ubuntu.com | To post !screenshots use http://tinyurl.com/imagebin | !pastebinit to paste directly from command line | Make sure you give us the URL for your paste - see also the channel topic. | 18:46 |
| jimlovell777 | duanedesign: http://paste.ubuntu.com/499857/ | 18:47 |
| nessita | alecu: any veredict? | 18:47 |
| alecu | nessita, I'm syncing the logs | 18:48 |
| nessita | alecu: ack, thanks | 18:48 |
| alecu | btw: can you test this bug? it should be fixed in edge: https://bugs.launchpad.net/ubuntuone-servers/+bug/645181 | 18:50 |
| ubot4 | alecu: Error: Bug #645181 is private. | 18:50 |
| alecu | sorry ubot4 | 18:50 |
| duanedesign | jimlovell777: can you run this command: cat ~/.local/share/ubuntuone/syncdaemon/metadata_version | 18:51 |
| jimlovell777 | duanedesign: Zero byte file. There was no output, went to manually check the file and it's empty. | 18:53 |
| duanedesign | jimlovell777: ok | 18:55 |
| duanedesign | jimlovell777: can you quit the syncdaemon with u1sdtool -q | 18:55 |
| duanedesign | probablly never started :P | 18:55 |
| jimlovell777 | duanedesign: Says it stopped. | 18:55 |
| duanedesign | jimlovell777: then rm ~/.local/share/ubuntuone/syncdaemon/metadata_version | 18:56 |
| duanedesign | jimlovell777: this will be recreated when we start the syncdaemon | 18:56 |
| duanedesign | jimlovell777: that file should have a number in it... | 18:56 |
| duanedesign | jimlovell777: so after you delete the file try the command - u1sdtool -c | 18:57 |
| jimlovell777 | duanedesign: File now says 4 | 18:58 |
| jimlovell777 | duanedesign: My file just synced. | 18:59 |
| duanedesign | jimlovell777: ok great \o/ | 18:59 |
| duanedesign | jimlovell777: not sure why that happened... Will make a note and if it comes up again we will know we have a bug of some sorts | 19:00 |
| === beuno-lunch is now known as beuno | ||
| jimlovell777 | duanedesign: If it helps since I isntalled this copy of Lucid UbuntuOne never worked. Stopped everything, deleted the metadata_version file and restarted ubuntuone. Now it works. | 19:01 |
| duanedesign | jimlovell777: was it an upgrade or a fresh install? | 19:02 |
| jimlovell777 | duanedesign: Fresh install of Lucid Desktop Live CD 64-bit downloaded from Ubuntu using the torrent method. | 19:03 |
| duanedesign | jimlovell777: huh. well glad we got it syncing | 19:03 |
| jimlovell777 | duanedesign: Me too. :) thanks. | 19:04 |
| duanedesign | np :) | 19:04 |
| jimlovell777 | duanedesign: New question... sorry. I setup iPhone contact syncing and that has always worked. Is it possible to edit the contacts stored on UbuntuOne or is it an up/down sync, nothing more? | 19:05 |
| nessita | alecu: did you ask me about the bug? | 19:06 |
| nessita | alecu: did the log sync? | 19:07 |
| nessita | alecu: bug fixed on edge | 19:08 |
| duanedesign | jimlovell777: hello, sorry got distracted :P | 19:10 |
| duanedesign | jimlovell777: ok the mobile sync is working right now. Meaning you can sync between the phone and the cloud. | 19:11 |
| duanedesign | jimlovell777: the Contact sync is not working. Meaning you can not (currently) sync Contacts between your computer and the cloud | 19:11 |
| duanedesign | jimlovell777: so you can edit the contacts at https://one.ubuntu.com/contacts/ | 19:12 |
| duanedesign | jimlovell777: but those edits will not show up on your desktop until Contact sync is turned back on | 19:12 |
| duanedesign | jimlovell777: but contacts edited on the website will show up on the phone. | 19:13 |
| duanedesign | jimlovell777: once contact sync is fixed you will be able to edit the contacts in Evolution and sync that to the cloud and your phone | 19:14 |
| jimlovell777 | duanedesign: Ok great. Thanks. :) | 19:14 |
| beuno | duanedesign, btw, we've solved the replication issues | 19:16 |
| beuno | it will requires crazy things like backporting erlang | 19:16 |
| beuno | but we've got it working | 19:16 |
| duanedesign | beuno: thats great news | 19:16 |
| beuno | so once we sort out all the paperwork for upgrading the packages, we will open it up again | 19:16 |
| yvonne_ | duanedesign: yes, tha's what fixed it | 19:29 |
| yvonne_ | duanedesign: that command you shoewd earlier | 19:30 |
| duanedesign | yvonne_: thanks for getting back to me :) | 19:31 |
| duanedesign | yvonne_: that helps for when someone else comes in with that issue | 19:32 |
| nessita | AlanBell: can you confirm versions of ubuntu-sso-client and ubuntuone-client? | 19:55 |
| SEJeff_work | Hi! I'm a a contributor / wannabe developer of the snowy project | 19:58 |
| SEJeff_work | We implement the same API as U1 note sync | 19:58 |
| AlanBell | ubuntu-sso-client Installed: 1.0.2-0ubuntu1 | 19:58 |
| AlanBell | ubuntuone-client Installed: 1.4.2-0ubuntu1 nessita | 19:59 |
| SEJeff_work | I'm interested if anyone has heard anything about potentially open sourcing the note editing feature of U1 for us to share with you | 19:59 |
| SEJeff_work | Reference email from rodrigo__ : http://mail.gnome.org/archives/snowy-list/2010-September/msg00000.html | 19:59 |
| rodrigo__ | SEJeff_work, yes, I talked with Sandy about it | 19:59 |
| SEJeff_work | We've got a snowy hackfest (at the gnome boston summit) coming up in November and would like to either reuse what you guys have done such a great job on already, or implement our own | 20:00 |
| nessita | AlanBell: that is about right. Can you please rename the sso login file and kill every ubuntu-sso-login process? | 20:00 |
| SEJeff_work | rodrigo__, Ah ok. I take it thats a no? | 20:00 |
| rodrigo__ | SEJeff_work, a bit busy now on a meeting, so if you can ping me later or tomorrow | 20:00 |
| SEJeff_work | rodrigo__, Thanks | 20:00 |
| rodrigo__ | SEJeff_work, oh no, it's a big YES :D | 20:00 |
| SEJeff_work | tomorrow it is | 20:00 |
| SEJeff_work | Oh sweet! We'll have to make sure Canonical gets some hugs for this | 20:00 |
| SEJeff_work | rodrigo__, Until tomorrow! | 20:01 |
| rodrigo__ | SEJeff_work, ok | 20:01 |
| AlanBell | nessita: what sso login file do you mean? | 20:01 |
| nessita | AlanBell: ~/.cache/sso/oauth-login.log | 20:03 |
| nessita | AlanBell: rename so the new process use a fresh new file, to ease the analuysis | 20:03 |
| nessita | analysis* | 20:03 |
| AlanBell | ah, gotcha | 20:04 |
| AlanBell | ok, so connect again? | 20:04 |
| AlanBell | u1sdtool -c or through the preferences window? | 20:05 |
| AlanBell | I deleted the key in seahorse again | 20:05 |
| nessita | AlanBell: u1sdtool -q; u1sdtool -c | 20:11 |
| nessita | AlanBell: use my nickname to call my attention, please, since I'm in a meeting and tend to forget to read here | 20:11 |
| AlanBell | http://paste.ubuntu.com/499903/ nessita | 20:14 |
| nessita | AlanBell: looking | 20:24 |
| alecu | nessita, perhaps we can have AlanBell point his client to the edge server, and catch the server logs from edge | 20:25 |
| nessita | alecu: yes I was about to set that command for him :-) | 20:26 |
| nessita | AlanBell: let's try using another server where we can see the logs: please run (one second, building the command): | 20:27 |
| nessita | AlanBell: in a terminal, run | 20:28 |
| nessita | killall ubuntu-sso-login; DEBUG=True USSOC_PING_URL=https://edge.one.ubuntu.com/oauth/sso-finished-so-get-tokens/ /usr/bin/python /usr/lib/ubuntu-sso-client/ubuntu-sso-login | 20:28 |
| AlanBell | hmm, doing that, it isn't popping up the login window | 20:33 |
| alecu | AlanBell, try u1sdtool -q; u1sdtool -c | 20:34 |
| nessita | AlanBell: did you removed the token in seahorse? | 20:34 |
| nessita | remove* | 20:34 |
| alecu | but erase the token from seahorse first | 20:34 |
| alecu | that | 20:34 |
| AlanBell | nessita: yeah, I did | 20:34 |
| AlanBell | I will do the -q thing again | 20:34 |
| nessita | AlanBell: ack | 20:34 |
| AlanBell | right, done u1sdtool -q | 20:35 |
| AlanBell | now doing the edge ping | 20:35 |
| AlanBell | there is no key in the keyring | 20:35 |
| AlanBell | no popup | 20:36 |
| AlanBell | http://paste.ubuntu.com/499914/ | 20:36 |
| AlanBell | http://paste.ubuntu.com/499915/ <- oauth-login.log | 20:37 |
| AlanBell | u1sdtool -c pops up the connect/create account window | 20:38 |
| AlanBell | but same fail :( | 20:39 |
| alecu | AlanBell, ok, I'll try looking at the edge logs | 20:39 |
| nessita | AlanBell: you confused me a little :-) | 20:39 |
| AlanBell | oh? | 20:40 |
| nessita | AlanBell: when running the command I pasted you should get tons of output in the console | 20:40 |
| alecu | AlanBell, the 500 error is from 20:13 your time | 20:40 |
| nessita | can you please paste that instead of the log? because HTTPError: HTTP Error 500: INTERNAL SERVER ERROR is from 20 minutes ago | 20:40 |
| nessita | AlanBell: what's u1sdtool -s say? | 20:41 |
| alecu | AlanBell, can you try u1sdtool -q; close seahorse and open it again and erase the u1 token; u1sdtool -c | 20:41 |
| AlanBell | there was basically no output from your command nessita | 20:41 |
| nessita | AlanBell: sorry but that can't be true! :-) | 20:42 |
| AlanBell | Starting Ubuntu SSO login manager for bus 'com.ubuntu.sso'. followed by nothing at all | 20:42 |
| nessita | AlanBell: ok, so syncdaemon is not querying sso | 20:42 |
| nessita | AlanBell: let's do all this: | 20:42 |
| nessita | * CTRL-C in the terminal running sso | 20:42 |
| nessita | * u1sdtool -q | 20:43 |
| nessita | * what ps aux | grep ubuntu says? | 20:43 |
| alecu | AlanBell, it's very likely that seahorse needs to be restarted for it to catch changes to the keyring made by other apps (like the sso client) | 20:43 |
| alecu | nessita, oh, I see your point. | 20:43 |
| AlanBell | alecu: yeah, have been restarting each time, and the key Id increments | 20:44 |
| alecu | oh, ok. | 20:44 |
| nessita | AlanBell: what does "ps aux | grep ubuntu" return? | 20:44 |
| AlanBell | nessita: nothing, (other than my grep command) | 20:44 |
| nessita | right | 20:44 |
| nessita | AlanBell: now, remove the token from seahorse | 20:44 |
| AlanBell | done | 20:44 |
| nessita | AlanBell: every Ubuntu One token, if more than one | 20:44 |
| nessita | perfect | 20:44 |
| AlanBell | was only one with id 14 | 20:44 |
| nessita | now, run the sso command again | 20:44 |
| nessita | killall ubuntu-sso-login; DEBUG=True USSOC_PING_URL=https://edge.one.ubuntu.com/oauth/sso-finished-so-get-tokens/ /usr/bin/python /usr/lib/ubuntu-sso-client/ubuntu-sso-login | 20:45 |
| nessita | AlanBell: that's done? | 20:46 |
| AlanBell | still hanging | 20:46 |
| nessita | right, in Starting Ubuntu SSO login manager for bus 'com.ubuntu.sso' ? | 20:47 |
| AlanBell | right | 20:47 |
| nessita | if so, that's correct (expected nehaviour) | 20:47 |
| nessita | now, in another terminal, u1sdtool -c | 20:47 |
| AlanBell | oh ok | 20:47 |
| AlanBell | aaaahhhhh | 20:47 |
| nessita | AlanBell: and please show me the new lines outputted by sso daemon :-) | 20:48 |
| AlanBell | http://paste.ubuntu.com/499921/ | 20:49 |
| rye | OOPS-ID-1728appserverZCJCccDIefAfGEHAcJaDeEEcfdGDGEDbH152623 | 20:50 |
| ubot4 | https://lp-oops.canonical.com/oops.py/?oopsid=ID | 20:50 |
| nessita | AlanBell: awesome, we got the 500 on edge | 20:50 |
| nessita | AlanBell: let us now sync logs with alecu | 20:50 |
| nessita | AlanBell: stay tune! | 20:50 |
| AlanBell | great, sorry about the confusion! | 20:50 |
| nessita | alecu: are you synching logs? | 20:50 |
| nessita | no problem | 20:50 |
| alecu | it seems to be syncing right now. | 20:51 |
| * rye is back from a long long walk | 20:51 | |
| nessita | AlanBell: still around? | 21:37 |
| nessita | AlanBell: if you do, please open a bug in http://bugs.launchpad.net/ubuntu-sso-client/+filebug Please assign it to me (nataliabidart) and attach the last SSO log you've got from running the sso daemon in the terminal | 21:39 |
| AlanBell | hi | 21:40 |
| AlanBell | ok, will do that now nessita, thanks for your help | 21:40 |
| nessita | AlanBell: so, seems like your request doesn't come signed with your tokens, which is really odd | 21:40 |
| nessita | AlanBell: I should prepare a branch with some debugging info for you to run... | 21:41 |
| nessita | AlanBell: do you have any particular setting in your keyring? auto login? is this maverick? | 21:41 |
| AlanBell | this is maverick | 21:41 |
| AlanBell | no special setting I am aware of | 21:42 |
| AlanBell | no auto login | 21:42 |
| nessita | AlanBell: has this worked before for you? | 21:42 |
| AlanBell | not on this machine | 21:42 |
| nessita | AlanBell: do you have other computer using ubuntu one? if so, is that one working? | 21:42 |
| AlanBell | U1 did work for me ages ago on another machine, but I haven't used it for a while | 21:42 |
| nessita | AlanBell: I'll prepare some branches with debug info, I'll contact you thru the bug report... | 21:43 |
| nessita | AlanBell: that won't happen before next Monday :-/ | 21:43 |
| AlanBell | ok, fine, I will idle in this channel too | 21:44 |
| nessita | AlanBell: thanks! | 21:44 |
| AlanBell | Bug #647143 | 21:47 |
| ubot4 | Launchpad bug 647143 in ubuntu-sso-client "request not signed with token (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/647143 | 21:47 |
| AlanBell | nessita: subscribed you, can't assign it though, it wants a team | 21:49 |
| nessita | AlanBell: I'll do it, thanks! | 21:49 |
| rye | nessita, request was never signed with the tokens, it was regular http get | 22:00 |
| nessita | rye: that doesn't make sense | 22:09 |
| nessita | rye: if he's using our ussoc, that can't happen... | 22:09 |
| rye | nessita, sorry, i believe i mistook ping... ah, https vs http, sorry, no, it is OAuth signed | 22:11 |
| rye | nessita, but can be crashed on the server side even w/o signature | 22:11 |
| nessita | rye: if you know how that happened, please comment on the bug | 22:11 |
| nessita | rye: hum? did you see the edge trace I pasted? | 22:11 |
| rye | nessita, hm, i believe that's my oopsid, i am messing everything up now... AlanBell, are you still around? | 22:12 |
| AlanBell | yes | 22:24 |
| AlanBell | need another test of some sort rye ? | 22:24 |
| yvonne_ | asdf | 22:27 |
| rye | AlanBell, could you please check whether you have some tokens in https://login.ubuntu.com/ ? | 22:27 |
| rye | AlanBell, https://login.ubuntu.com/+applications | 22:27 |
| yvonne_ | asdf | 22:27 |
| AlanBell | rye: yes, quite a log | 22:28 |
| AlanBell | lot | 22:28 |
| AlanBell | yvonne_: it is working, we can see that | 22:28 |
| yvonne_ | yup, thanks AlanBell | 22:29 |
| rye | AlanBell, is there any weird looken title, i.e. with empty title or something like that? | 22:29 |
| AlanBell | some are like: Ubuntu%20One - maverick | 22:30 |
| AlanBell | newer ones like Ubuntu One @ maverick | 22:30 |
| AlanBell | 5 of the former, 10 of the latter | 22:31 |
| AlanBell | rye: want me to delete them? | 22:33 |
| rye | AlanBell, no, wait, looking at where we get the token name from | 22:34 |
| alecu | rye, where did you find the traceback you pasted on bug #647143 | 22:43 |
| alecu | ? | 22:43 |
| ubot4 | Launchpad bug 647143 in ubuntuone-servers (and 1 other project) "AttributeError: ' 'NoneType' object has no attribute 'startswith'' (affects: 1) (heat: 8)" [Undecided,New] https://launchpad.net/bugs/647143 | 22:44 |
| rye | alecu, that's OOPS 1728appserverZGBcGDdIFcdAEEeaeIaHABdAfEfbCDJCe159517 | 22:44 |
| rye | AlanBell, could you please remove all Ubuntu One SSO tokens? | 22:46 |
| alecu | AlanBell, make sure you remove them from login.ubuntu.com | 22:48 |
| AlanBell | all gone | 22:48 |
| AlanBell | and gone from seahorse | 22:49 |
| AlanBell | trying again against edge | 22:51 |
| AlanBell | fail :( | 22:51 |
| AlanBell | http://paste.ubuntu.com/499994/ | 22:52 |
| rye | AlanBell, so there are no Ubuntu One tokens in https://login.ubuntu.com/+applications ? alecu is preparing the fix for our side, to be less afraid of tokens without the names.... | 22:54 |
| rye | AlanBell, are there any other tokens left? | 22:54 |
| AlanBell | there were no tokens at all after I deleted them | 22:55 |
| AlanBell | I guess there will be one there now | 22:55 |
| AlanBell | yes Ubuntu One @ maverick 2010-09-24 | 22:55 |
| === yofel_ is now known as yofel | ||
| rye | alecu, ^ looks like SSO provides some kind of a "ghost" token | 23:03 |
| alecu | hmmm | 23:05 |
| alecu | AlanBell, so, no tokens in https://login.ubuntu.com/+applications either, right? | 23:05 |
| AlanBell | well only one, which got re-created after I cleared the lot out | 23:06 |
| alecu | AlanBell, well, we'll have to check with the sso people, but we are adding a check to our server so it won't happen again. | 23:06 |
| alecu | AlanBell, I think this fix will be on the production servers by tuesday, but we'll have a fix on the edge servers in a few hours. | 23:07 |
| AlanBell | ok, I will try against edge tomorrow | 23:08 |
| rye | alecu, should i add canonical-identity-provider to the bug report? | 23:08 |
| alecu | rye, yes, it makes sense. | 23:09 |
| alecu | rye, they may want to find out about the "ghost" token. | 23:10 |
| alecu | AlanBell, thanks for all the help finding this issue! | 23:10 |
| AlanBell | no problem, I look forward to getting it working | 23:11 |
| alecu | diaper time! brb. | 23:12 |
| * AlanBell has retired from doing daipers | 23:13 | |
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