mendebrock | I downloaded the latest Ubuntu desktop CD image to re-perform the "free software only" test. The test ran OK for me but, after checking a few other things in the new install, found that the Ubuntu help system was printing lots of garbage characters. Has this happened to anybody else? | 02:11 |
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mendebrock | More importantly, are we supposed to be reporting bugs like these, or only if there are issues with the specified test case? | 02:13 |
persia | File a bug as oe normally does. if one is verifying specific media, it's best to also update the ISO tracker, but for normal daily exercise of the test cases, normal bugs are fine. | 02:18 |
mendebrock | Thanks persia! | 02:19 |
ara | good morning all! | 07:43 |
mvo | ara: good morning! I can confirm the netbook slowness :/ | 07:44 |
ara | mvo, :( | 07:44 |
mvo | ara: seems to be a lot idle and io-wait | 07:44 |
ara | mvo, can you set the bug as confirmed, then? https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/646638 | 07:45 |
ubot4 | Launchpad bug 646638 in update-manager (Ubuntu) "Upgrading from UNE 10.04 to 10.10 (Unity) took about 6 hours (affects: 1) (heat: 10)" [Undecided,Incomplete] | 07:45 |
ara | there are also some feedback in the testing tracker from other people: http://pairwise.qa.ubuntu.com/qatracker/result/4556/823 | 07:46 |
mvo | ara: for netbooks too? or does that happen on other machines (that are also slow)? | 07:48 |
ara | mvo, I don't know, because not all of them report the targeted system | 07:48 |
ara | there are other person with a dell mini 9 reporting 3.5 hours | 07:49 |
mvo | hm, its odd, its not memory, I can do test VM upgrade with 768 mb in < 1h | 07:55 |
alourie | good morning | 09:03 |
ara | morning alourie | 09:26 |
alourie | hi ara | 09:26 |
alourie | ara: I love the new site btw | 09:27 |
alourie | it's a long overdue :-) | 09:27 |
ara | alourie, thansk :) | 09:27 |
alourie | ara: do you need any help with the community report for QA? | 09:40 |
ara | alourie, community report? | 09:41 |
alourie | from jono's post | 09:41 |
alourie | it seems that you have the QA part | 09:41 |
* alourie is looking for ways to do something useful | 09:41 | |
ara | alourie, let me read the post (he talked to me about it, but I hadn't seen the post yet | 09:43 |
alourie | ah, ok | 09:44 |
ara | jibel, I am afraid that I won't be able to provide more information on the dell mini 9, today it does not boot, nothing happens, something in the hw seems to have broken | 09:50 |
ara | alourie, it would be great if you could send me an email answering the questions about the new member feedback | 09:51 |
ara | alourie, https://wiki.ubuntu.com/CommunityReview/Sep2010/Quality | 09:51 |
ara | alourie, https://wiki.ubuntu.com/CommunityReview/Sep2010/Quality#New%20Community%20Member%20Feedback | 09:51 |
jibel | ara, :( | 09:55 |
jibel | ara, anyway it seems that mvo was able to reproduce the problem. | 09:55 |
ara | jibel, it is weird, it does not do anything, it is like it does not have battery, but it is plugged | 09:55 |
ara | jibel, any idea? | 09:55 |
jibel | ara, don't know. Did you try with AC only with the battery removed ? | 09:59 |
ara | jibel, yes, I tried almost everything :) | 09:59 |
jibel | ara, :) I'm afraid that I won't be of any help then | 10:00 |
ara | jibel, :) | 10:00 |
ara | jibel, thanks anyway | 10:00 |
ara | jibel, I will talk to someone on the kernel team to see if they have any idea | 10:00 |
ara | s | 10:00 |
jibel | ara, you're able to power it on or not ? | 10:01 |
ara | jibel, nope :( | 10:01 |
jibel | ara, the AC is working ? | 10:02 |
jibel | ara, I mean the power supply | 10:02 |
ara | jibel, what do you mean? | 10:03 |
jibel | ara, I mean the tiny box that you usually plug to wall to transform the power and bring it to the netbook. Is it working ? | 10:04 |
ara | jibel, how could I know? (or I am not understanding you...) | 10:05 |
jibel | ara, this thing: http://images.bizrate.com/resize?sq=225&uid=1692649304 . Is there a green led or some indicator on it showing that it is working ? | 10:08 |
ara | jibel, I cannot tell, as the ac does not have a led, and the battery charging led on the mini 9 never worked | 10:09 |
jibel | ara, that's becoming hard to investigate, you don't have a multimeter ? | 10:15 |
ara | jibel, no, apw gave me some tricks that I am trying now | 10:15 |
jibel | ara, or a spare AC or spare battery ? | 10:15 |
ara | jibel, no, and no :( | 10:15 |
jibel | ara, well, I'm sorry, I can't help much then. | 10:17 |
ara | jibel, no worries :-) thanks anyway | 10:18 |
jibel | mvo, will you be able to run the tests for bug 646638 | 10:18 |
ubot4 | Launchpad bug 646638 in update-manager (Ubuntu) "Upgrading from UNE 10.04 to 10.10 (Unity) took about 6 hours (affects: 1) (heat: 1581)" [Undecided,Confirmed] https://launchpad.net/bugs/646638 | 10:18 |
mvo | jibel: yes | 10:19 |
jibel | mvo, especially the dpkg output will be interesting. | 10:19 |
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davmor2 | morning all | 10:52 |
davmor2 | ara: anything exciting on this week? | 10:52 |
ara | hey davmor2! | 10:52 |
ara | davmor2, well, if RC is not exciting enough... what would be? | 10:53 |
davmor2 | FR? | 10:53 |
ara | :) | 11:01 |
davmor2 | ara: maverick une wifi died on me after the last linux update | 11:04 |
ara | davmor2, :( | 11:05 |
ara | davmor2, did you report? | 11:05 |
davmor2 | only found out this morning after I've finished resetting up my system so I can get some work done I'm reporting then | 11:05 |
jibel | mvo, I think the upgrade slowness is caused by dpkg or ext4. The unpack operation should last less than 10s. Is there something specific on the harddrive side of your netbook ? | 11:38 |
alourie | ara: I can email you the answers, but I'm hardly "new" in this... | 11:51 |
ara | alourie, so you are perfect for it ;-) | 11:51 |
ara | alourie, try to remember when you started | 11:51 |
ara | i.e. | 11:51 |
alourie | 2 years ago? :-) | 11:51 |
ara | alourie, mmm, true, maybe it is too long ago, the documentation back then was very different | 11:52 |
ara | jibel, apw solved my issue! my dell mini 9 is back to life! it's alive!! hahahaha!! IT'S ALIVE!! | 11:53 |
jibel | ara, FANTASTIC! and what was the problem ? | 11:54 |
ara | <apw>i would recommend leaving battery and charger out and try switching it on, then leaving it for a few mins | 11:54 |
ara | <ara> without battery or charger? | 11:54 |
ara | <apw> sometimes the EC can crash on those machines, we had one at sprint do that, and doing that some bit of it started working again | 11:54 |
ara | yeah without either, to discharge the capacitors | 11:54 |
jibel | ara, cool. Remember me to not purchase that hardware ;) | 11:56 |
ara | :) | 11:56 |
alourie | ara: I'll answer anyway then | 11:57 |
mvo | jibel: thanks a lot, I try ext3 next, it will be the ext4 fs just mounted as ext3, is that still ok? | 12:29 |
mvo | jibel: or will that invalidate the test? | 12:29 |
mvo | jibel: I don't think there is anything specific to the hdd, its a stock wd blue 320gb harddisk | 12:30 |
mvo | jibel: its not fast, but should not be that slow :) I will post more data and then we maybe get a clue from that | 12:31 |
alourie | ara: is there a way to "fetch" a new qa site? | 12:34 |
ara | alourie, I am not sure I understand your queestion | 12:34 |
* ara finds IRC communication tricky today ;-) | 12:34 | |
alourie | ara: well, if I wanted to make changes to the site, how would I do that? | 12:36 |
ara | alourie, depending on the change. What change would you like to do? | 12:36 |
alourie | well, not me directly and right away | 12:38 |
alourie | but | 12:38 |
alourie | I'm going over the site and...how would I say it | 12:39 |
alourie | I think it can be better | 12:39 |
alourie | for example | 12:39 |
ara | alourie, the way to report is filing a bug against https://bugs.launchpad.net/ubuntu-qa-website/ | 12:40 |
ara | using the qa-website tag | 12:40 |
alourie | the main page is a planet. That would surprise a user that comes to find out about what QA in Ubuntu is. | 12:40 |
alourie | oh | 12:40 |
alourie | ara: well, it seems that I am still in that "improving for community" mode... | 12:41 |
alourie | sorry :-) | 12:41 |
ara | alourie, don't be! feedback is more than welcome | 12:41 |
ara | so the way to do it is through bug reports | 12:41 |
ara | we will have a session in UDS to ask for feedback and ways to improve it | 12:42 |
ara | (don't be was an answer to your "sorry" not the "improving", of course) | 12:42 |
alourie | ara: :-) sure | 12:42 |
alourie | my feedback is subjective though | 12:43 |
ara | alourie, sure, that's why we will discuss it during UDS :) | 12:43 |
alourie | excellent | 12:44 |
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gbuonfiglio | Hi. I need some guidance on a problem I'm having with window decorations in Ubuntu 10.10 Netbook edition when running a regular Gnome Session. | 13:51 |
alourie | ara: something like this bug 648829 | 13:51 |
ubot4 | Launchpad bug 648829 in ubuntu-qa-website "The landing page should not be a planet (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/648829 | 13:51 |
gbuonfiglio | when I start the Gnome session in FailSafe mode, everything is perfect. | 13:52 |
gbuonfiglio | but when I start in "normal Gnome Session", I get no window controls and menus on applications where these items appears on top bar of the new Netbook edition GUI. | 13:53 |
gbuonfiglio | I've already deleted gnome-session directory, changed from "no effects" to normal and extra effects, but nothing helped. | 13:54 |
gbuonfiglio | Any ideas? | 13:54 |
jibel | mvo, I think mounting the fs as ext3 is fine. what is noticeable is that ara used a ssd and you are using a hdd with the same result. | 14:01 |
jibel | mvo, cjwatson will have more insight than me on this issue. | 14:01 |
gbuonfiglio | looks the same of my problem: https://bugs.launchpad.net/ubuntu/+source/metacity/+bug/588419 | 14:15 |
ubot4 | Launchpad bug 588419 in metacity (Ubuntu) "[Maverick A1]Windows don't rise on focus (affects: 1) (heat: 28)" [Undecided,New] | 14:15 |
gbuonfiglio | about bug 588419, I've just tried with a new user and first login at Gnome Desktop and had the same problem. Also I've found something new. When closing the session it did not return to gdm and I had to ctrl+alt+sysreq+reisub to reboot. | 14:48 |
ubot4 | Launchpad bug 588419 in metacity (Ubuntu) "[Maverick A1]Windows don't rise on focus (affects: 2) (heat: 12)" [Undecided,New] https://launchpad.net/bugs/588419 | 14:48 |
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vrakesh | can any1 help me with the ubuntu testing | 17:12 |
davmor2 | vrakesh: ask away | 17:20 |
vrakesh | hi...so i am new to the test team... i want to know how to test the ubuntu iso and the remaining procedures | 17:20 |
charlie-tca | vrakesh: you start with https://wiki.ubuntu.com/Testing/ISO/Procedures. We are not actually testing at this time, but will be testing the RC images this week. | 17:32 |
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