/srv/irclogs.ubuntu.com/2010/09/28/#ubuntu-bugs.txt

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algnod_ Hi, I am new to triaging and I have confirmed the following Bug #643399. Can this bug be set to triaged? Or is this an upstream bug? What would be the importance of this bug? thanks10:41
ubot2Launchpad bug 643399 in xscreensaver (Ubuntu) "screensaver and screen locking not activating if keyring dialogue is open (affects: 2) (heat: 772)" [Undecided,Confirmed] https://launchpad.net/bugs/64339910:41
jibelHi algnod_, looking10:44
jibelalgnod_, what importance would you set ?10:48
jibelalgnod_, you can find doc about importance at https://wiki.ubuntu.com/Bugs/Importance10:48
jibelmicahg, about sru in bug 576991, if I can install gnome-shell and gjs in -proposed can we consider it is fixed ?10:54
ubot2Launchpad bug 576991 in gnome-shell (Ubuntu Maverick) (and 5 other projects) "Add a wrapper for LD_LIBRARY_PATH to gnome-shell so we don't have to rebuild gjs for xulrunner updates (affects: 11) (dups: 1) (heat: 86)" [Medium,Fix released] https://launchpad.net/bugs/57699110:54
micahgjibel: are you on i386?10:55
jibelmicahg, yes10:55
micahgjibel: k, I have to fix the FTBFS on amd64 first, then rebuild gnome-shell, but yes, that's the basic test that it's installable and works (ideally, try downgrading/upgrading xulrunner to make sure it doesn't uninstall)10:57
jibelmicahg, I was asking because 1.9.2.10+build1+nobinonly is available on every distro. and I can't downgrade/upgrade from an ubuntu repo.10:58
micahgjibel: well, with the disto packages, if you tried xulrunner from the dailies, it would break10:58
micahgwith -proposed packages it shouldn't10:59
jibelmicahg, okay.10:59
micahgjibel: there's always 1.9.2.3 in the lucid pocket from release :)10:59
jibelmicahg, right, I'll try with that one.10:59
jibelmicahg, add a comment to the report when it's ready for testing on amd6411:01
micahgjibel: k, will do11:01
jibelalgnod_, I think you've been disconnected, did you received my last message about importance ?11:01
pyghassenhey guys is here where you report for bugs?11:30
rusivipyghassen: what have you noticed as a bug?11:34
pyghassenoh you bet11:35
pyghassenmany actually11:36
pyghassenit's all about gnome11:36
rusivilet us take it one at a time please :D11:36
rusiviWhat is possible bug #1?11:36
ubot2Launchpad bug 1 in tilix (and 19 other projects) "Microsoft has a majority market share (affects: 603) (heat: 2948)" [High,New] https://launchpad.net/bugs/111:36
rusivi:)11:36
pyghassenok starting by i lose the wifi password for everytime I reboot!!!!!!!!11:36
rusivity ubot2 ;)11:37
pyghassen all the ubuntu version we have that upper menu bar right?11:37
rusivipyghassen: would you like to take this discussion into the channel #ubuntu?11:37
rusiviso more people have exposure to the possibilities?11:37
pyghassenstarting from the left we found the power button then the user session ..11:37
pyghassenit changes every time?11:38
pyghassenok this is a bug for sure11:38
rusivioh I beg your pardon please continue.11:38
pyghassenwhat aren't those what you call bugs?!!11:39
rusivino sorry I interrupted. please continue.11:39
pyghassenwell the 1st one i already asked in the #ubuntu but no one seems to be interested11:40
rusivii'll check there real quick be back in sec11:40
pyghassenok man11:40
pyghassenon more thing I always face11:41
rusivipyghassen: Yes?11:42
pyghasseni have 2 Go ram, when I open netbeans + firefox .. i have 1.2 Go used memory, but keep working for hours, when I close the netbeans, but it still 1 Go used memory, especially when i go on suspend, the memory still up until the next reboot so it go back to normal11:45
rusivipyghassen: regarding the first issue of wifi password not being saved by Network Manager, did you download the CD and MD5sum the download or did you order CD through the mail?11:46
pyghassenwell I installed it many times, 311:47
pyghassen3 times for this PC only11:47
pyghassencoz i always have the same problems11:47
rusiviok, so you verified the MD5SUM each download?11:47
pyghassenI don't think that's the issue11:48
rusiviWell if you did not verify it is a possible issue but let us continue, no big deal.11:48
pyghassencoz I had this problem since the 9.04 as far as i remember11:48
pyghassencould u help me on that, coz i don't know how to do it11:49
rusivisure let me get the link for you11:49
pyghassenok tkanks man11:49
pyghassenthanks11:50
rusiviRegarding Ubuntu 9.04 MD5SUMs http://releases.ubuntu.com/9.04/MD5SUMS11:51
rusiviOnce you download the .iso you may open a Terminal, change your directory to where the .iso is, then type for example 'md5sum ubuntu-9.04-desktop-i386.iso'11:51
rusiviif it matches you nailed it11:51
rusivi:)11:51
pyghassenok11:52
pyghassenfor 10.04 should be http://releases.ubuntu.com/10.04/MD5SUMS right?11:53
rusiviyes11:53
pyghassenwell you're right man it didn't match!!11:57
pyghassen9a95ed6f6ec38fb58c446dba1add6a0811:57
pyghassend044a2a0c8103fc3e5b7e18b0f7de1c811:57
pyghassenwhat's up with that?11:57
pyghassenis it a problem11:58
pyghasseni downloaded it from ubuntu.com11:58
pyghasseni guess this is common right?11:58
rusiviMay I please have you copy and paste the name of the .iso you downloaded?11:58
pyghassenok11:59
pyghassento be exact11:59
pyghassend044a2a0c8103fc3e5b7e18b0f7de1c8  ubuntu-10.04-desktop-i386.iso11:59
rusivipyghassen: Regarding md5sum mismatches, it is a deal breaker.  MD5SUM mismatches may happen downloading through ubuntu.com for numerous reasons. The commonality of this is unknown to me as I do not have privy to that information.12:08
rusivi:D12:09
pyghassenso I need an original ubuntu CD right12:11
pyghassenwell the last one I GOT IT WAS 9.0412:11
pyghassencoz they didn't send me any after that12:12
rusiviAs long as the MD5SUM is verified then one may move forward in the bug process.12:12
pyghassenshould i install it, and upgrade from the internet until i reach 10.04!!!!12:12
pyghassenbut bugs should be fixed when i update right?12:13
persiapyghassen, You're perfectly safe downloading one: just check the checksum, and try again if it doesn't match (or get it another way (torrents, etc.).12:14
persiaThat said, it's also safe to upgrade: from 9.04 be sure to upgrade to 9.10 before upgrading to 10.04, or you may hit an untested path.12:14
pyghassenaha12:15
pyghassenok thank you guys12:15
persiaIf you're having trouble with downloads or with upgrades, the folk in #ubuntu are likely to be significantly more helpful: we're mainly focused on tracking bugs here, rather than specific issues related to infrastructure (which CD folks have, whether downloads are clean, etc.)12:15
pyghassenyou really make me understand the source of all these problems12:15
pyghassencode strong and bye, i'll be visiting from while to while12:16
AbhiJithi12:17
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nigelbvish: ack.  My irssi has been a mess over the past 2 to 3 weeks.14:31
nigelbAnyway, I'll get in touch with the student14:31
hggdhnigelb: try weechat ;-)14:38
nigelbhggdh: no thanks.  I'm happy with what I have :D15:26
hggdhnigelb: heh. I tried irssi, and gave up. Weechat suits me better15:26
nigelbhggdh: weechat does client/server?15:27
hggdhnigelb: don't know, never needed it...15:28
* hggdh goes look15:28
* nisshh high-fives nigelb15:28
nisshhirssi forever! :)15:28
hggdhnigelb: nope15:32
nigelbhggdh: see, irssi rocks15:33
* nigelb hugs nisshh 15:33
nisshh:)15:33
nigelbthough, my computer screen + resolution sucks15:33
hggdhnigelb: heh15:33
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om26erI want a UIFe for bug 619932 what should I do?17:01
ubot2Launchpad bug 619932 in adium-theme-ubuntu (Ubuntu) (and 1 other project) "message timestamps are too verbose (affects: 8) (dups: 3) (heat: 56)" [Medium,Triaged] https://launchpad.net/bugs/61993217:01
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vishnigelb: nope.. not forgiven!17:24
devildantebdmurray: ping18:05
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AbhiJitbye18:18
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charlie-tcasoftware sources in maverick needs repository gpg key for http://extras.ubuntu.com  What package is that?19:09
* yofel got that key over updates19:10
devildante+1 to yofel19:10
charlie-tcaNot supposed to have to keep adding it19:10
charlie-tcaIt should be there after the install restarts19:11
yofelubuntu-extras-keyring maybe?19:11
devildanteyofel: yep, I just checked19:12
charlie-tcaThank you19:12
devildantenp ;)19:12
bcurtiswx_ejat must be stuck in the freenode revolving door19:26
charlie-tcaseems so19:31
jarlHi. Can anyone tell me where to report bugs for http://webapps.ubuntu.com/certification/make/Dell/19:32
jarlThe issue is that some models are listed several times...19:32
macolaunchpad.net/ubuntu-website i think19:32
hggdhlet me check19:33
hggdhjarl: I am checking with the certification folks...19:35
jarlhggdh: Thanks... I am waiting...19:40
hggdhjarl: certify-web (but I was told it is not a bug -- the entries have different SKUs from Dell, but the offering name is the same19:41
hggdhbut I agree it is confusing19:41
hggdhBTW -- I do not know if it is rendering on my FFOX, but the Ubuntu logo at the bottom of http://webapps.ubuntu.com/certification/ is doubled19:43
jarlhggdh: SKUs? What is that? So if I buy a Dell Vostro 3700, I can't even be sure ubutu will run, only if it is among the certified SKUs (which I have no way to check/know)19:43
jarlhggdh: It's not just confusing. Such certification list is more or less useless if I can't be sure the models (all SKUs) are certified.19:44
hggdhjarl: I have no answer for you on this (and I think your bug is even more warranted now). SKU is the offering code -- like the barcode we see on products19:45
jarlhggdh: I know it's probably not to you I should express my thoughts, but do you know where to do that?19:45
hggdhjarl: please open the bug and point it there, this would be the best place (I am passing over this chat to the certification area, but I would really like to have it from you in a bug)19:46
jarlhggdh: I will... thanks...19:47
hggdhjarl: thank YOU. We need this feedback (I have not bought a machine recently, last time I bought one I went for what I wanted fully knowing there might be problems19:48
hggdhso I had not looked with a buyer's eye on the certification site...19:49
jarlhggdh: The link https://launchpad.net/certification is a 404 PageNotFound, so where should I point my frustration (open a bug)?19:49
hggdhopen a bug manually and give me the bug #, and I will set it correctly19:50
jarlhggdh: What other value would such a certification otherwise give Dell, if it were not to guide/steer consumers towards their product :-) ?19:50
hggdhjarl: https://bugs.edge.launchpad.net/certify-web/+filebug19:51
hggdhheh19:51
hggdhjarl: I am told that this is being solved on the new certificate web site -- but I would still like the bug, if you do not mind19:55
jarlhggdh: Here is the bug report, please comment on it: https://bugs.edge.launchpad.net/certify-web/+bug/65055020:05
ubot2jarl: Error: Bug #650550 is private.20:05
jarlhggdh: Here is the bug report, please comment on it: bug#65055020:05
AlexzAKHi all20:06
jarlhggdh: Can you find the bug? It seems like if I copy/paste the complete url, my comment is block by ubot2 claiming  Bug #650550 is private whatever that means.20:08
ubot2jarl: Bug 650550 on http://launchpad.net/bugs/650550 is private20:08
hggdhjarl: yeah, I cannot access it either :-(20:08
hggdhjarl: but the certification folks can, and will20:09
hggdhthis error means the bug is not accessible for the normal Ubuntu people (like you and me)20:09
hggdhjarl: but YOU do have access to it, correct?20:10
jarlhggdh: That's sad... That some bugs are behind closed doors...20:10
AlexzAKWhy some bugs is private?20:10
hggdhjarl: not really, there are cases where it is warranted (like security)20:11
hggdhand cases where the project owners decided to do so20:11
AlexzAKI commited several new bugs realted to installer. And checked some old bugs.... and they state is undecided! (#386742, #272694, #256007, #492911) It is normal? What to do with such bugs?20:12
hggdhAlexzAK: depends on the bug. For example, crash bugs start their life private, until all private details have been removed20:12
hggdhbug #386742,20:12
ubot2Launchpad bug 386742 in phonon (Ubuntu) (and 1 other project) "[Karmic] Phonon includes NOT found! (affects: 13) (dups: 1) (heat: 16)" [Undecided,Confirmed] https://launchpad.net/bugs/38674220:12
jarlhggdh: Can I make it public?20:12
AlexzAKhggdh: I must agreed with it20:13
hggdhjarl: you should be able to, yes, you are the OP20:13
jarlhggdh: I can see (in upper right corner) a block saying "This report is private", but I can't find a place to change it.20:14
hggdhjarl: to the right of the block you should have a ! sign, click on it20:15
jarlhggdh: There is no ! signs nor any other signs or any links or active areas around that block.20:16
charlie-tcano yellow circle?20:17
hggdhjarl: no problem -- your bug is already being discussed20:17
jarlhggdh: Wait a minute... In Konqueror that is, in firefox, there is a ! sign.20:18
hggdhoh, so this is some setting in konqueror, probably you have Javascript disabled20:18
jarlhggdh: Now you should be able to see it as well: bug#65055020:18
hggdhjarl: yes, I see it20:19
hggdhthank you, jarl, perfect20:20
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AlexzAKhggdh: So about old bugs... What i should do with it?20:21
jarlhggdh: Thanks a lot for the time, now back to shopping (ignoring the cert list, which aparantly is unrliable anyway)20:23
senseHas the upstream bug tracker for OpenOffice.org been modified already/20:23
jarlhggdh: I have not disable javascript in konqueror, I just don't think KHTML component is as complying as gecko...20:24
hggdhAlexzAK: bug #386742 is an upstream issue, and should be worked there (you stated you were using trunk, not our package)20:25
ubot2Launchpad bug 386742 in phonon (Ubuntu) (and 1 other project) "[Karmic] Phonon includes NOT found! (affects: 13) (dups: 1) (heat: 16)" [Undecided,Confirmed] https://launchpad.net/bugs/38674220:25
hggdhbug #272694,20:25
ubot2Launchpad bug 272694 in synaptic "Internal Error: filter name is longer than 55 chars!? Will be truncated.Please report Segmentation fault " [Undecided,New] https://launchpad.net/bugs/27269420:25
hggdhAlexzAK: for the above bug... there is not really much to work on: there is no backtrace (you are missing pretty much *all* symbols), and we do not know how it happens20:27
AlexzAKhggdh: #386742 libqt4-phonon-dev and cmake was from repository..20:28
hggdhbug #256007,20:28
ubot2Launchpad bug 256007 in synaptic "Synaptic gives error, then closes" [Undecided,New] https://launchpad.net/bugs/25600720:28
AlexzAKSo why not to close bug #272694 with comment "Not enought info"?20:30
ubot2Launchpad bug 272694 in synaptic "Internal Error: filter name is longer than 55 chars!? Will be truncated.Please report Segmentation fault " [Undecided,New] https://launchpad.net/bugs/27269420:30
hggdhAlexzAK: the above one is about a package *NOT* provided by us -- serna. I will close invalid20:31
hggdhAlexzAK: indeed, such a comment (about lacking information) should have been made.20:33
hggdhAlexzAK: but -- as I guess you are now aware -- we lack enough resources to timely look at all bugs20:33
hggdhbug #49291120:34
ubot2Launchpad bug 492911 in xserver-xorg-video-intel (Ubuntu) "[i965gm] Laptop display all in black stripes after update to kernel 2.6.31-16 (affects: 1) (heat: 10)" [Undecided,Confirmed] https://launchpad.net/bugs/49291120:34
AlexzAKI could not provide any info about bug #272694 and think we should just close it20:34
ubot2Launchpad bug 272694 in synaptic "Internal Error: filter name is longer than 55 chars!? Will be truncated.Please report Segmentation fault " [Undecided,New] https://launchpad.net/bugs/27269420:34
hggdhAlexzAK: I just asked you for more data -- preferrably, how to reproduce it. If you can repeat the bug at will, better20:36
hggdhfor the #492911 bug, I don't do X, so I do not know. Bryce did look at it, though20:37
AlexzAKhow can i add debug symbols when some app crashed with SIGSEGV?20:40
kamusindevildante, booo!20:46
AlexzAKhggdh: Can't check is again... I use 10.04 now, and no such problems any longer (#492911)20:48
AlexzAKhggdh: Is there any way to help with bugs?20:49
AlexzAKhggdh: Some simple work to sort em and/or assign... If i will have free time how can i help?20:50
hggdhAlexzAK: your help will be very appreciated!20:52
hggdhYes, there are lots of things to do on bugs... if you don't mind, http://wiki.ubuntu.com/HelpingWithBugs will give you a start20:52
AlexzAKhggdh: Ok. Thanks :)20:53
hggdhAlexzAK: you are welcome20:53
AlexzAKhggdh: I'll go now. Thanks again20:54
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* micahg thought maverick bugs were going to be targetted this week :(21:01
charlie-tcaI thought we did that on a tuesday?21:04
micahgoh, maybe21:06
bcurtiswx_Is the main point for targeting jaunty bugs to see if they still exist in maverick?21:06
bcurtiswx_and invalidating all the rest for EOL ?21:06
micahgbcurtiswx: I would think maverick or Lucid (if SRUable)21:08
bcurtiswx_micahg, OK21:08
micahgkarmic (if really high priority SRU :) )21:08
charlie-tcayes, please21:09
bcurtiswx_and if we invent a time machine, hoary (if really^5 high priority)21:09
charlie-tcaWhy not breezy, too?21:09
charlie-tcaAt least dapper, which is still good for servers :-)21:10
bcurtiswx_;)21:10
micahgjaunty still has another month which is why I thought it would be more practical to target maverick ATM21:11
charlie-tcasound reasoning, but when we asked for a volunteer to do the BugDay, this is what came up21:14
micahgcharlie-tca: I wish I had more time :)21:14
cjaebluetooth monolithic now does not even detect the bt dongle :(21:14
charlie-tcaWe missed last week, and wanted to have a bugday this week21:14
micahgcharlie-tca: if I could clone myself, I'd have one clone work on Xubuntu development ;)21:15
charlie-tcaAt least it gives us a chance to make sure the Jaunty bugs are still valid21:15
charlie-tcaThanks, micahg21:15
charlie-tcaI am thinking I spread too thin at times21:15
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ubuntuplus1cjhttps://bugs.launchpad.net/ubuntu/+source/bluedevil/+bug/65060321:37
ubot2Launchpad bug 650603 in bluedevil (Ubuntu) "bluedevil does not recognize my bluetooth dongle at all mx 5500 kb and mouse (affects: 1) (heat: 6)" [Undecided,New]21:37
ubuntuplus1cjhttp://brainstorm.ubuntu.com/idea/3599/ sweet :)21:49
rusivimicahg: Just wanted to let you know that I am about to dive right into Jaunty bugs, I've been on a personal curiosity spree regarding VirtualBox/prior bugs replied/personal bugs21:54
rusiviex. virtualbox in Ubuntu bug 59584421:55
ubot2Ubuntu bug 595844 in virtualbox-ose (Ubuntu) "Installing Ubuntu 10.04 as guest fails with unpartitioned disk under VirtualBox (affects: 1) (heat: 8)" [Undecided,New] https://launchpad.net/bugs/59584421:55
rusiviWhat I think he wants is if for example, he has two separate disks one ext4 w/ Ubuntu installed other totally unpartitioned, he wants to fireup VirtualBox, target VBox to the unpartitioned disk and presto!21:56
micahgrusivi: I don't know if that's officially supported yet21:56
rusiviI agree this does seem so.21:56
rusiviI'm not trying to generate bugsquad attention on it21:57
micahgrusivi: since the user is using sun's virtualbox, you should convert to question21:57
rusiviah21:57
rusivigood call21:57
micahgrusivi: unless there is an issue with Ubuntu actually, seems like the user is using an old version as well, should ask the user to try with 3.2.821:57
rusiviboth good ideas21:58
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rusivihe did mention later in comments that he used Oracle newest21:58
micahgrusivi: we have had some issues in the past with the boot process in Ubuntu WRT Virtualbox, so it's not necessarily Oracle's issue,21:59
micahgrusivi: WRT the latest, the user will have to upgrade to virtualbox-3,2 if the user actually wants the latest21:59
rusivimicahg: I recall one of my bugs prompted the newest release (not trying to gloat)22:00
micahguser mentions 2.8 which is very old22:00
rusivisorry, I thought he meant 3.2.822:00
rusiviwhich is newest22:00
micahgmaybe22:00
rusiviI gave him benefit of doubt22:00
micahgrusivi: I'd say convert to question and try to work to completion there, if there's an actually bug, you can always convert back or link a new bug22:01
rusivimicahg: ok, do you also recommend coordinating with Felix on this?22:02
micahgrusivi: I wonder if the user is creating the disk in the VM before running the installer22:02
rusivimicahg: quick tangent, I did do a fresh install of in newest vbox-ose ubuntu-10.04.1-desktop-amd64.iso worked like a charm22:03
rusiviFrom the host perspective, either the OP wants VBox to simulatenously partition, unpartitioned space and then push an image there, or he is just having simple misunderstanding of VBox (did not MD5SUM, does not have AMD-V/INT CPU virtualization extensions, etc.)22:05
rusiviIMHO22:06
rusivimicahg: Either way, your suggestion of converting to question is best way to go and will do.22:06
devildantekamusin: booyaa! :p22:20
kamusinhey :p22:20
rusivimicahg: Quick question before your agreed upon suggestion is implemented: I feel compelled to include my thoughts about this issue to the stock response while simultaneously "converting to a question". However, I do not want to deviate from the stock answers as they tend to be the best way to go... (sorry for the micro-managment request but I want to nail it).22:29
devildantekamusin: did you want to talk to me?22:29
micahgrusivi: huh?22:30
rusivihehe long story short, may I deviate from stock responses on bug 595844 or no?22:31
ubot2Launchpad bug 595844 in virtualbox-ose (Ubuntu) "Installing Ubuntu 10.04 as guest fails with unpartitioned disk under VirtualBox (affects: 1) (heat: 8)" [Undecided,New] https://launchpad.net/bugs/59584422:31
rusiviwhen I convert to a question?22:31
kamusinI sent you a pm :P22:31
devildantebdmurray, mega ping22:32
rusivikamusin: me? via IRC/Launchpad/e-mail?22:32
devildanterusivi: the PM was for me :p22:32
rusividevildante: I don't have any IRC pms....22:32
kamusinrusivi, was for devildante, don't worry22:32
rusivinp :D22:32
bdmurraydevildante: so bugs tagged jaunty right?22:34
devildantebdmurray: yep :)22:34
micahgrusivi: I usually use the stock response (more or less) in convert to question and then add follow up questions to the new question22:35
rusivimicahg: sounds good22:36
rusivimicahg: ty22:36
bdmurraydevildante: http://people.canonical.com/~brian/complete-graphs/jaunty/plots/jaunty-1day-triaging.png22:41
devildanteyay! thanks :)22:41
* kamusin hugs bdmurray 22:44
* devildante hugs bdmurray too22:44
kamusinhggdh, Eebotu is dead :(22:46
* devildante also thinks #libreoffice is a great place :p22:46
hggdhbloody hell22:46
* kamusin runs22:46
devildanteubottu, NOOOOOOO22:46
hggdheeebotu is back. Sorry. I do not yet know what is going on, but it seems to stop every 2/3 weeks. The script is running, just no actions22:49
devildantewhat the... you're not talking about ubottu?22:50
devildantewhat's eeebotu, then?22:50
hggdhdevildante: a bot that lists all bugs reported against Ubuntu22:51
devildanteah, great :)22:51
hggdhdevildante: #ubuntu-bugs-announce22:51
kamusindevildante, join to ubuntu-bugs-announce22:51
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TakyojiHas there been any bug reports as of 'indicator applet' and 'indicator applet session' gnome-panel icons?23:42
TakyojiIn regards of them "overlapping" or disappearing sometimes, etc23:42

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