/srv/irclogs.ubuntu.com/2010/10/05/#ubuntu-bugs.txt

laynTo someone interested in a live online seminar at MySQL?00:08
micahgyofel: ping00:19
yofelpong00:20
micahgyofel: is sudo needed for apport-collect or is this a known issue?00:20
micahgbug 65489800:21
ubot2Launchpad bug 654898 in apport (Ubuntu) "apport-collect requires firefox closure (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/65489800:21
micahgI was drafting a response, but wanted to make sure I was correct in saying it doesn't need sudo00:21
yofelactually, I'm not 100% sure, but afaik it shouldn't need sudo00:22
yofelthere are bug reports lately about apport not requesting adming rights when it needs them though, so I'm a bit confused there too as I'm not sure what the expected behaviour is00:23
yofelone of the problems with sudo (apart from firefox) is the credentials file, if you create it with sudo, you'll always have to use sudo or you can't access launchpad00:24
micahgyofel: k, we should talk to pitti then, this should be addressed for Natty, if you could respond with whatever you think is appropriate and mention that Firefox should not be run with sudo, that would be good00:26
yofelwill do so tomorrow, it's 1:28 am here, and I won't write bug comments I'm not sure about half asleep00:29
micahgyofel: k, thanks00:29
hggdhJFo: yo, do not worry aboutbeing rejected to bug-control01:04
RedSingularityDoes anyone have a system set up with Ubuntu installations just for the testing of bugs?01:05
JFohggdh ?01:07
penguin42RedSingularity: I have some VMs, but I also have two machines so if I break one it's not too big an issue01:07
hggdhJFo: I just rejected your original application to bug-control01:08
JFoah01:08
hggdhJFo: you are already a member, I guess via a team01:08
JFojust saw your e-mail on the change :)01:09
RedSingularitypenguin42:  Thats a great idea!  I am going to set up some VM's now.  Much better than buying another computer for testing.01:09
JFothanks for the heads-up01:09
hggdhjcastro: the deluge has ended, we pretty much cleaned up the backlog on bug-control.01:09
jcastro\o/01:09
jcastrogreat job guys01:09
penguin42RedSingularity: Of course it doesn't test everything - like hardware issues01:09
hggdhJFo: please holler if needed ;-)01:09
RedSingularitypenguin42:  true01:10
jcastrohggdh: do we stick teams in there now?01:10
JFohggdh, looks like I am good01:10
jcastrolike sometimes I have to renew people who are developers, etc.01:10
penguin42JFo: Ooh, someone said to check with you about what to do with some kernel bugs01:10
JFopenguin42, cool01:11
hggdhjcastro: yes, we do -- the team must be restricted (not open entry, like desktop-bugs), and one of the team should be responsible01:11
jcastrook01:11
penguin42JFo: I believe bugs 628606, 628222, 636679 and 620530 are all bugs that are dupes of 61400801:11
ubot2Launchpad bug 628606 in linux (Ubuntu) "BUG: unable to handle kernel NULL pointer dereference at 00000008 (affects: 1) (heat: 124)" [Undecided,New] https://launchpad.net/bugs/62860601:11
ubot2Launchpad bug 628222 in linux (Ubuntu) "BUG: unable to handle kernel NULL pointer dereference at 0000000000000008 (affects: 1) (heat: 115)" [Undecided,New] https://launchpad.net/bugs/62822201:11
ubot2Launchpad bug 636679 in linux (Ubuntu) "[119903.693261] BUG: unable to handle kernel NULL pointer dereference at 00000008 (affects: 1) (heat: 212)" [Undecided,New] https://launchpad.net/bugs/63667901:11
ubot2Launchpad bug 620530 in linux (Ubuntu) "BUG: unable to handle kernel NULL pointer dereference at 00000008 (affects: 1) (heat: 85)" [Undecided,New] https://launchpad.net/bugs/62053001:11
penguin42JFo: I found the fix to 614008 so am fairly sure they are the same - what's the right thing to do?01:12
JFopenguin42, I think we need some boilerplate response on how to fix/test that it is fixed and let each reporter get back to us on the fix on their individual hardware.01:13
JFoit is cumbersome, but until I have an easier way to do it there it is01:13
penguin42JFo: It's not hardware dependent - it was a bug in generic code01:13
JFoah01:13
JFohmmm01:13
JFostill, could be affected by differing hardware. We have seen tons of that in the past01:13
JFobest to err on the safe side01:14
penguin42JFo: Well you could - really, it's not in hardware specific01:14
JFoI understand, but the policy I am bound to is strict01:15
JFoodd behavior must get caught before it is a problem. And I must follow the guidelines set forth by my manager01:15
penguin42ok, so what's the right way to do it?01:15
JFo:)01:15
JFothere needs to be a comprehensive set of instructions for each of the original reporters to follow to test the fix on their systems01:16
JFothen each of those bugs needs to have that comment added01:16
JFoso that the original reporters can get their findings back to us01:16
penguin42JFo: Please try running lshw on an up to date Maverick installation, if it completes then the fix has worked01:16
JFoin addition to the testing of folks trying to watch those bugs01:16
JFopenguin42, sounds good to me01:16
penguin42JFo: And then what state to set it to - incomplete?01:17
JFoyes, please01:17
JFopending their response01:17
* penguin42 has another bunch that I *think* are actuallly due to the original problem that the patch that caused that bug fixed, but I'll check with apw since that was his01:18
JFoexcellent :)01:19
penguin42JFo: The one I just put on 628606 OK ?01:21
penguin42(Most of the bugs were originally filed against lshw, so I'd merged those altogether into 614008 before fixing it - much easier!)01:22
JFosounds good to me01:23
JFopenguin42 ^01:23
RedSingularityIf I am working on getting info on a bug it is marked "Incomplete" correct?  I am asking because the user I am helping keeps marking it as "new"02:30
hggdheeebotu will be off for 3 minutes due to reboot after security upgrades02:31
mrandRedSingularity: When questions are answered in a bug report, it is not improper for them to be moved back to 'new'02:34
RedSingularitymrand:  If it is marked as new wont it confuse others because they will think it is not being taken care of?02:35
mrandRedSingularity: Nope.  You could think of it the other way as well: if it was left as incomplete and you stopped answering questions, someone might think it should be expired as unanswered.  So the preference is to default to the "new" state.02:37
darran654896 = wishlist?02:37
mrandOf course, in reality, anyone can see it is active in either situation.02:37
hggdhheh. Actual reboot time for eeebotu: 118 seconds02:37
mrandhggdh: Could be better, but not bad!02:37
hggdhmrand: well, this is a 8.04 server, not bad at all.02:38
mrandOH ! indeed!02:38
hggdhand there is the BIOS setup time... which is absolutely out of our control02:38
mrandunless you have the source code O:-)02:39
hggdh(another server I have takes 3+ minutes on BIOS setup, and ~20 seconds to boot)02:39
hggdhheh. there is that, indeed.02:39
mrandMy company is building a custom machine.  It boots to netbsd prompt in 25 seconds, and that is completely unoptimized.02:40
RedSingularitymrand: Ah so incomplete is used ,literally, when there is info missing?02:40
mrandRedSingularity: Pretty much02:41
RedSingularitymrand:  Thanks02:42
hggdhI wish...02:46
mrandI'm going to try Ubuntu here very soon.  Only challenge is that it is headless.02:48
charlie-tcaRedSingularity: When a triager is watching the bugs they are working, having it turned back to "New" is an alert to go look at the bug and see if it is ready to be02:57
charlie-tcaplaced in "Confirmed" or "Triage" status nwo.02:57
charlie-tcas/nwo/now02:58
nigelbhggdh: ping?03:02
nigelbakgraner: hggdh will be doing a sesion about "starting bug triage" :D03:03
nigelb(at least he promised he would)03:04
RedSingularitycharlie-tca:  What can i mark it as if we find it was an error on the users part?03:04
charlie-tcaIf it not ready for status change, change it back to incomplete03:05
nigelbwhere'd he go? He was around 20 mins back!03:05
charlie-tcaor whatever the previous status was03:05
akgranernigelb, :-/   - I'll try to get in touch with him tomorrow - if you haven't by then03:05
RedSingularitycharlie-tca:  How about "invalid"?03:06
nigelbakgraner: ok :)03:06
charlie-tcaIf the user marked it invalid without an explanation, just change it back to what is was03:06
charlie-tcaYou are the triager, you get to decide if it should be valid03:07
akgranernigelb, thanks!03:07
RedSingularitycharlie-tca:  So if it is an error on the users part can it be considered "invalid"?03:07
charlie-tcaerror as in the bug is not valid?03:08
RedSingularityYeah, it is not a bug it is an error on the users end.03:08
charlie-tcaSometimes a reporter will comment that the issue no longer exists, or was filed by mistake. Yes, those can be invalid03:09
RedSingularitycharlie-tca:  Thanks :)03:09
charlie-tcaYou are welcome03:09
charlie-tcaI hope it helps03:09
RedSingularityIt does!!03:09
RedSingularitycharlie-tca:  I just find it annoying that I change the status and then the user changes it back to something else.03:10
charlie-tcaheh, it is part of trying to help people03:11
RedSingularityLol, true03:11
charlie-tcaWhen you are watching 800 bugs at a time, sometimes it helps and sometimes it hurts03:11
RedSingularitycharlie-tca:  How do you imitate the reporters environment?  I mean 64 bit or 32 bit or 10.04 or 10.10  Do you have another computer just for testing or do you use a VM?03:16
charlie-tcaI have 3 386 systems for testing, and also use VirtualBox on my 64bit system03:16
RedSingularityAhh ok03:17
charlie-tcaI just install whichever version of Ubuntu or Xubuntu I need, and follow their directions to reproduce the issue. I can erase the drives anytime I need to.03:18
RedSingularityAnd you can do it with no problem on the VM's?03:19
charlie-tcaMost of the time03:19
charlie-tcaIf it is hardware/video specific, you need the actual same hardware. Most issues hardware doesn't matter.03:19
RedSingularityOk good because i am going to be using a VM until i get my hands on a spare PC.03:20
charlie-tcaGreat! I have been using VirtualBox for 3 or 4 years now.03:20
RedSingularityThat is my preferred virtual machine software as well.  I am used to using it over VMWare.03:22
flipefrhello everbody04:09
flipefrdoes anybody knows how to build a bridge between a host and a virtual machine to simulate a remote conection ssh?04:13
flipefror can anybody help me doing this for try a bug?04:14
RedSingularityflipefr: Did you ask this in #ubuntu?  There are a lot more users in there now.04:16
flipefrI ask it there04:18
flipefrbut nobody aswer me04:18
charlie-tcaflipefr: bug number?04:18
flipefr65457704:19
charlie-tcabug 65457704:19
ubot2Launchpad bug 654577 in gnome-session (Ubuntu) ""shut down" should at least log out (prohibited by multiple users) (affects: 1) (heat: 6)" [Undecided,Incomplete] https://launchpad.net/bugs/65457704:19
flipefrthat's it04:19
flipefrif anybody can try it i would be really thank04:20
charlie-tcathat is true04:21
flipefrgrateful04:21
flipefryou tried it?04:21
charlie-tcaIt is not allowed to log out for security reasons04:21
charlie-tcaYou have two users logged in, one can not restart or shutdown unless they are admin04:22
charlie-tcaBeen that way for about 1 year or more now04:22
charlie-tcaI was one of those affected by the opposite, and filed bugs because it did shut down when more than one user was logged in04:23
flipefrso i suppose i can confirmed the bug04:24
charlie-tcayeah04:24
flipefrok lots of thanks04:24
charlie-tcaI don't think it will get changed, but you can confirm it04:24
flipefri was in the birdge of starting mount a virtual machine only or try that04:24
mrandcharlie-tca: bordering on wishlist?04:25
mrandsince it is pretty obviously designed behavior.04:25
charlie-tcabordering. I suspect since it used to just log you out, even if the second login was running updates, it won't happen to get changed back04:25
charlie-tcawishlist is good as anything, though.04:26
flipefrwishlist then04:26
charlie-tcaIt's really a security issue if you can just shutdown the system when more than one user is logged in. You can shut down in the middle of the updates, and really make a mess of things.04:27
charlie-tcaflipefr: It is easy to make a bridged connection in VBox now. Just go into settings for the machine, go to Network, select Bridged Network in the drop down04:30
charlie-tcaThen select desired host interface from the list at the bottom, it needs to be your physical interface in the host machine04:31
flipefri see the option04:32
charlie-tcaheh, no more messing with TAP and bridges on the host!04:33
flipefranother thing i would ask you charlie04:34
flipefrapart of the connection04:34
flipefris about bug04:34
charlie-tcasure04:35
flipefronce i confirmed the bug who can change the impotance field04:35
charlie-tcaAnyone on bug control04:35
flipefrdo you know anyone or i must look one ??04:35
charlie-tcaNormally, you just ask here and tell us the importance you would like set04:35
flipefri suppose the importance is wishlist04:35
flipefras you can see this is my first bug04:36
flipefrso i am lost04:36
charlie-tcaallow me04:36
charlie-tcaYou should change it to confirmed first, and comment that is ready. You can use a standard response for that from04:37
charlie-tcahttps://wiki.ubuntu.com/Bugs/Responses#Triage%20Successful04:38
charlie-tcaAll you do is copy the part in the gray box and paste it into comments.04:38
charlie-tcaYou click the little pencil in a circle next to "incomplete" and can then change status to "confirmed"04:39
charlie-tcaThen I will go in and finish it04:39
flipefri've just do it04:40
flipefri think you can finish it04:41
charlie-tcaOkay04:43
flipefrbut i didn't use a standard response at the end04:43
charlie-tcaIt is normally better to stay with the standard responses. A lot of time and effort has been put into trying to get them so the reporter accepts the answers and doesn't get frustrated.04:44
flipefrok04:46
flipefrnext time i will use a standard04:46
charlie-tcadone04:46
charlie-tcaAlso, you should subscribe to the bugs you work on, if you want to be notified when anything changes, or comments are made to it.04:47
RedSingularitycharlie-tca:  What should i mark a bug as that has been ignored for a few months?04:48
charlie-tcaOkay, Thanks for helping with bugs.04:48
flipefrthank you for helping me too04:49
charlie-tcaIt depends on whether or not the information is all there. If not, use the "old bugs" response04:49
charlie-tcahttps://wiki.ubuntu.com/Bugs/Responses#Old%20untouched%20bugs04:49
charlie-tcaThat asks for verification that the issue is still valid, if you can not reproduce it.04:50
RedSingularityOk, there is no status option to set though?04:50
charlie-tcaIf there is enough information, set it to confirmed04:50
charlie-tcaAnytime you ask the reporter for anything, set it to incomplete04:50
flipefrok, i didn't know there was a list of standard responses04:51
flipefrso i will do next time04:51
charlie-tcaWe follow the "learn as you go" process. It works well.04:51
flipefri love the organization here, if my work would be as documented as this it04:51
charlie-tcaIt is very difficult to learn everything about bugs at one time, so we have to try to teach as you do them.04:52
flipefrso thanks again, i think i am leaving04:52
charlie-tcaYou are very welcome. Just ask questions here as you need to. Someone will try to answer for you04:53
flipefrok04:53
flipefrbye04:53
charlie-tcaGood bye04:53
charlie-tcaI have to say goodnight, myself. RedSingularity: Thanks for helping04:54
RedSingularityGood night buddy.  Thanks for your help as well :)04:55
laynHi11:04
laynI noticed that there is a package that helps in finding the bug: bughelper but I can not upload it I followed the guide but does not work with the command sudo apt-get install bughelper not find the package through bzr nor could you help me?11:04
layncan someone help me install bughelper11:05
laynI noticed that there is a package that helps in finding the bug: bughelper but I can not upload it I followed the guide but does not work with the command sudo apt-get install bughelper not find the package through bzr nor could you help me?11:10
kaushalhi11:10
laynkaushal: hi11:10
laynkaushal:Hello! can you help?11:11
kaushallayn: Please suggest me about http://pastebin.ubuntu.com/506390/11:11
laynok11:11
kaushalI see this in dmesg of Ubuntu 10.04 desktop11:12
laynmmm11:18
layn I noticed that there is a package that helps in finding the bug: bughelper but I can not upload it I followed the guide but does not work with the command sudo apt-get install bughelper not find the package through bzr nor could you help me?11:19
AbhiJithi11:21
AbhiJithello11:30
AbhiJitthis user is not member of bugsquad and he directly gets the membership of 5 day and he send email that he wants to contribute11:30
AbhiJitso should i suggest him first to join bugsquad team and look for mentor?11:30
AbhiJithttps://launchpad.net/~sujiths8011:30
GigacoreAbhiJit: hey, they assigned a mentor to me :)11:32
AbhiJitGigacore, glady to know! who is he?11:32
GigacoreAbhiJit: nigelb11:32
AbhiJitGigacore, nice!!! :)11:32
Gigacore:)11:33
GigacoreAbhiJit: and it was assigned by vish11:34
layngiacore:I noticed that there is a package that helps in finding the bug: bughelper but I can not upload it I followed the guide but does not work with the command sudo apt-get install bughelper not find the package through bzr nor could you help me?11:35
vishlayn: are you in lucid or maverick?11:36
laynmaverick11:36
vish!info bughelper11:37
ubot2vish: Package bughelper does not exist in lucid11:37
vishlayn: its not there since lucid..11:37
vishlayn: the package was last uploaded in karmic : https://launchpad.net/bughelper11:37
Gigacoretry finding it on get-deb?11:37
vishlayn: you can get the deb and install, but not sure how far it works in lucid..11:38
* vish never used it..11:38
layni have maverick vish11:38
vishmaverick is the smae..11:38
Gigacorelayn: http://ftp.kaist.ac.kr/ubuntu/pool/universe/b/bughelper/11:39
vishsame..11:39
laynok try the search with deb you get to know fasccio11:39
Gigacoream not sure about whether it works or not11:39
AbhiJiti was disconnected!11:39
laynwow11:39
AbhiJit:o11:39
AbhiJitwow?11:40
vishAbhiJit: holly pappadums! ;p11:40
AbhiJit:o11:40
laynGiacore:because I feel you are a grange11:40
AbhiJitvish, you lost your joke. i dont know what is 'pappadums! ?11:40
AbhiJit:(11:40
Gigacorehey vish, thanks for approving me to bugsquad-mentorship11:41
vishGigacore: np.. thanks for helping out :)11:41
Gigacore:)11:41
Gigacorelayn: grange? btw.. it is Gigacore, not Giacore ;)11:41
vishAbhiJit: google is your friend too! ;p11:42
laynthanks guys for accepting me as well as the team try always to do my best11:42
AbhiJithello layn11:42
laynAbhijit: hello11:42
AbhiJitoh11:43
AbhiJitits 'papad' i know it. its my favorite. 'udid daal' papad are my favorite!11:43
AbhiJit:)11:43
AbhiJitvish, ^^11:43
AbhiJitlayn, :)11:43
GigacoreI like papad too11:44
* AbhiJit mouth watering! Now going to get luch with papad!!! :)11:44
AbhiJit:P11:44
laynoften my job keeps me busy but as soon as I put myself at work11:44
Gigacoreonly 10 brain cells?11:45
laynGiacore:The dependence can not be met: python-bughelper11:48
* vish hands layn a "g" … its Gigacore ;p11:49
Gigacorelol11:49
Gigacorelayn: then you must first install python-bughelper11:49
Gigacoreyou can find that package in the same page11:49
Gigacoresame dir11:49
Gigacorehttp://ftp.kaist.ac.kr/ubuntu/pool/universe/b/bughelper/11:49
Gigacoreinstall the corresponding version11:50
laynyes ok Gigacore sorry11:50
vishlayn: if you are using xchat for irc, you can tab complete most nick names..11:50
vishmost of the irc clients allow that..11:50
vishlayn: its not a major issue, but many folks look at irc *only* when their name get highlighted … you might be wondering why you dint get a response if wrong name is used.11:52
layn:)11:53
* AbhiJit watches Malgudy Days while having lunch!!! :P11:53
vishAbhiJit: its not lunch at 4:30 pm!  in some places its dinner!11:54
laynnot to miss a bit but I have eyes everywhere here on my terminal did not want to be a lack of respect but I also check the db11:55
AbhiJitvish, :D12:01
laynbughelper exists only to control the bug?12:03
laynis there a way to take control of bugs without access to the development platform?12:05
laynvish:I can not upload it bughelper maverick in python-bughelper12:07
Gigacorewhoa!! look at packages available! - http://ftp.kaist.ac.kr/ubuntu/pool/universe/b/12:08
vishlayn: i have never used bughelper, so not sure what it does.12:08
vishlayn: what are you using it for?12:08
laynvish:looking for a way to have the bug under control12:11
laynvish:perhaps to look for any duplicate12:11
vishlayn: you can do it using the browser itself, well thats how i do it..   bdmurray might know more about bughelper12:12
laynvish:Can you tell me how to identify bugs through the browser?12:20
vishlayn: i'm confused, identify which bug[s]?12:21
laynyou check for duplicates12:22
Gigacorehmm12:22
vishlayn: while reporting or while triaging?12:22
laynwhile reporting12:23
vishlayn: lp already does that for us  :)12:23
nigelbGigacore: hi12:24
Gigacorehey nigelb12:24
vishlayn: when you are filing a new bug, it will show a list of probably dups12:24
laynok12:25
nigelbGigacore: at work now, perhaps we can chat some time in the evening12:25
Gigacorenigelb: yea sure12:25
laynIn short we must just do the triaging bugs12:26
laynvish:In short we must just do the triaging bugs12:32
layn?12:32
vishlayn: yeah, bugsquad is mostly to do trigaing and help others, but bugreporting anyone can do.12:33
laynvish:ah well12:34
laynvish:In short I am trying to understand the unction reading the guide and asking, in fact I had seen when you first get a report assessing the bug if it is otherwise actually asked a question to assess if it is not is reported as invalid. Otherwise it is reported as a duplicate if it is appropriate. In case of missing information is requested instead pij incomplete information or otherwise reported as confirmed and tr12:39
layniaged12:39
laynvish:sorry but saw that I was accepted into bugsquod trying to be helpful I do not like to stand with folded hands and then try to understand I am very curious12:41
* vish confused and reads again.. :)12:41
laynvish:ok12:41
laynvish:by vish then tell me what to do and where I see the bug12:43
vishlayn: from what i understand.. it looks like you want to help with bug triaging for other's bugs and have a few doubts regarding the wiki?12:43
Gigacorelayn: did you apply for mentorship program?12:43
AbhiJith14:07
njinpedro_: hello, lost favourites launcher (UNR) during upgrade to MM bug 654969 thanks14:09
ubot2Launchpad bug 654969 in ubuntu "unr favorites lost on upgrade to maverick (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/65496914:09
pedro_hello njin :-)14:10
pedro_njin, i've no idea about UNR sorry14:10
pedro_njin, feel free to ask on #ubuntu-desktop though14:10
BUGabundoguud afternuun peeps14:10
pedro_hi BUGabundo AbhiJit14:10
AbhiJithello pedro_ :)14:11
BUGabundohey pedro_14:11
bcurtiswx_mornin' BUGabundo14:17
njinpedro_: hello again, sorry connection problems, have you read my precedent post ?14:18
pedro_njin, yup14:19
pedro_ njin, i've no idea about UNR sorry14:19
pedro_ njin, feel free to ask on #ubuntu-desktop though14:19
pedro_njin, ^14:19
njinok thanks pedro_14:19
pedro_you're welcome14:19
vishkamusin: hey, is there a bug regarding the gwibber icon?  omer was mentioned that the icon was cut.. and needs fixing..  or can you ask him to poke me when he is around?14:37
* vish has a fixed version..14:37
AbhiJiti can14:37
AbhiJitvish, shoud i?14:37
vishAbhiJit: sure anyone can.. ;)  i asked kamusin since he might know about gwibber14:38
AbhiJitvish, yah o told omer to cme14:38
kamusinhold me a minute please14:39
vishaaaaaaaaand we have om26er !!! :D14:40
AbhiJita big aplause!!!14:40
vishAbhiJit: that was quick!! thx :)14:40
AbhiJitvish, :)14:40
om26er;)14:40
om26erhi vish14:40
vishom26er: hey, just noticed i have yet installed dropbox on maverick … :s14:41
vishom26er: is there a bug?14:41
* om26er is lost14:42
vishom26er:  <vish> kamusin: hey, is there a bug regarding the gwibber icon?  omer was mentioned that the icon was cut.. and needs fixing..  or can you ask him to poke me when he is around?14:42
vishs/was//14:42
* kamusin kamusin is still fighting with facebook authentication :( 14:44
kamusinvish, do you mean bug 544959 ?14:45
ubot2Launchpad bug 544959 in gwibber (Ubuntu) (and 1 other project) "new gwibber icon (proposed) (affects: 5) (heat: 33)" [Wishlist,Triaged] https://launchpad.net/bugs/54495914:45
om26erok got disconnected. I was out of the range of my wifi14:45
vishkamusin: not that.. om26er dropped by on -artwork asking about the icon being cut..14:45
kamusinom26er is the guilty then :)14:46
om26ervish, you there?14:46
vish <om26er> would anyone be interested in fixing gwibber's icon the right side is a little broken http://imagebin.org/index.php?mode=image&id=11657914:46
vishkamusin: ^14:46
vishom26er: yup..14:46
* vish pins om26er to the channel ! ;p14:50
* AbhiJit has favicol!14:51
AbhiJittootegaa nahi!14:51
vishhaha!14:51
om26ervish, now things should be stable ;)14:51
om26erAbhiJit, lol14:51
AbhiJit:D14:51
=== chrisccoulson is now known as nosluoccsirhc
=== nosluoccsirhc is now known as chrisccoulson
om26ervish, It seems I was not chatting with AbhiJit and I just got the message from a friend to come to irc (and nothing else)15:06
* om26er went through irc logs :O15:07
AbhiJit:/15:07
om26ervish, there is no bug for the broken part of gwibber icon. should I report and assign it to you?15:08
vishom26er: ah! so we are just telepathically connected! ;)15:08
vishom26er: sure..15:08
kamusinI cant found nothing about that issue too vish15:14
kamusincant/can't15:15
om26erthanks vish done :)15:17
om26erbug 65515915:17
ubot2Launchpad bug 655159 in gwibber (Ubuntu) (and 1 other project) "gwibber icon is broken on the right side (affects: 1) (heat: 6)" [Low,Triaged] https://launchpad.net/bugs/65515915:17
om26ervish, you should assign yourself on the upstream bug (I cant)15:18
algnodom26er, hi i am new to triaging and i am just wondering what is going on with bug 654587 and what the null project is. I have a different bug with someone having problems opening folders from the places menu.15:19
ubot2Launchpad bug 654587 in nautilus (Ubuntu) (and 1 other project) "nautilus not launching when clicking Home Documents etc in Places (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/65458715:19
om26eralgnod, this bug is not a problem in launchpad. so whenever any comment on this bug was made people on the launchpad will get an email so I changed it to null project so that they dont get email. though I think I should have changed it to nautilus upstream15:21
om26erkamusin, hi15:22
kamusinhey om26er!15:22
algnodom26er, thanks15:23
om26eralgnod, :)15:24
om26erkamusin, do you want any help on rhythmbox bugs?15:24
kamusinom26er, I have seen you working on it :), please if you have some free time15:25
om26erkamusin, I recently subscribed to a few new packages and rhtyhmbox was one of those ;)15:25
* kamusin hugs om26er super!15:26
* om26er hugs kamusin back 15:27
om26ercould anyone familiar with evolution bugs mentor me?15:27
charlie-tcaKernelBugDay today! let's have some fun... https://wiki.ubuntu.com/Kernel/BugDay15:30
pedro_om26er, what's your question?15:31
pedro_charlie-tca, hggdh i was thinking on not organizing a bug day for this week and rather concentrate on ISO Testing for the final image, what do you guys think?15:32
pedro_kamusin ^15:32
hggdhpedro_: I think it is a good idea, we will probably have our hands full with last-minute checks and tests15:33
hggdhpedro_: BTW, cleanup almost all done. All that is left is to verify a few BugSquad members, and then the ones that really applied and did not get a response/action15:34
om26erpedro_, currently there are none but can I ask you about things along the way?15:34
hggdh(there's about 25 total pending)15:34
pedro_hggdh, <3 , saw the list this morning and it looks *amazing*15:34
pedro_thanks a lot for doing that hggdh and devildante :-)15:34
pedro_om26er, yeah totally, please don't hesitate on doing that15:35
hggdhpedro_: heh. I cannot really answer 'my pleasure', but hey -- my pleasure ;-)15:35
pedro_om26er, if i'm not around, hggdh might help you as well and seb128 too15:35
seb128pedro_, you ought to be always be around15:35
seb128stop slacking!15:35
seb128;-)15:35
pedro_!15:36
hggdhpedro_: and, anyway, we the kernel bug day today, as charlie-tca justs posted15:36
pedro_seb128, thought i was allow to sleep 20 minutes per day!15:36
pedro_:-(15:36
pedro_allowed15:36
hggdh20minutes?? Why that much?15:36
pedro_hggdh, yeah indeed15:36
pedro_!15:36
pedro_hggdh, ok i guess i can reduce that amount to 1515:36
* hggdh lost track of time today, and woke up at 090015:36
pedro_:-P15:36
seb128pedro_, yes, you are, just slep 50 seconds every hour15:37
seb128it's an acceptable delay to reply on IRC15:37
seb128;-)15:37
hggdhLOL15:37
hggdhom26er: ask, and you get an answer15:38
hggdhprobably...15:38
pedro_lol15:38
pedro_om26er, btw most of the things on evolution are upstream bugs15:38
charlie-tcapedro_: I agree on the iso testing instead this week.15:39
pedro_om26er, the only things that might need to be tracked here are the indicator crashes15:39
pedro_which are easy to discover15:39
* seb128 hugs pedro_15:39
pedro_charlie-tca, hggdh thanks for your input15:39
* pedro_ hugs seb128 back15:39
seb128pedro_,  how are you btw? ;-)15:39
pedro_seb128, can i borrow one or two of those 128 little kids slaves you have? ;-)15:39
seb128you wish15:40
seb128but no, I need them :p15:40
hggdhoh, seb128 is reduced to just 128 of them?15:40
pedro_seb128, i'm good ! thanks. excited since the release is coming ;-). what about you?15:40
seb128I'm fine thanks15:40
seb128starting working on preparing UDS and next cycle15:41
pedro_hggdh, is his secret, that's the only way he can manage to do all the Gnome work15:41
seb128interesting time coming for GNOME15:41
pedro_hggdh, that's why he's traveling to India/China that often15:41
hggdhoh, I see :-)15:41
hggdhseb128: will we go to 3.0 on N?15:41
seb128hggdh, yes15:42
seb128it doesn't mean we decided on g-s or gnome-panel and compiz still15:42
seb128but we will go for packaging GNOME3 anyway15:43
penguin42hggdh: Bug 648120  you seem to have actually released a fix for - is there a reason it isn't marked as such?15:43
ubot2Launchpad bug 648120 in squid (Ubuntu) "Squid doesn't start at boot (affects: 1) (heat: 437)" [Medium,Confirmed] https://launchpad.net/bugs/64812015:43
seb128what we make use of in the default session is an UDS topic15:43
kamusinwhere is the site of kernel bugday? I can't find it :(15:43
hggdhseb128: hum. There is going to be a need for a *LOT* of testing15:43
hggdhpenguin42: looking15:44
seb128hggdh, yes15:44
pedro_kamusin, you mean the page with bugs?15:44
Gigacoreguys, am having a look at bug 655163. As explained by the bug reporter, I tested according his procedure and it appears to work fine. It doesn't look like a bug. What to do? Shall I mark it as invalid?15:44
ubot2Launchpad bug 655163 in parole (Ubuntu) "Pause/Play button broken (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/65516315:44
* penguin42 wonders what % of bug fixes are single character15:44
Gigacorebtw, am a newvie15:44
Gigacorenewbie*15:44
hggdhpenguin42: yes, but we would need the release team approving now -- which is almost impossible --, so I guess this will end up being a 0-day15:45
charlie-tcaGigacore: is your hardware the same as the report?15:45
penguin42hggdh: It seems to be installed on my machine; are you sure it didn't escape?15:45
Gigacorecharlie-tca: oh oops.. nope15:45
kamusinyep, the list with bugs that will be triaged today15:45
hggdhpenguin42: oh. Just a sec15:45
charlie-tcaThen you need to ask for more information; what hardware; listing from lspci15:46
hggdhpenguin42: your version ends with 2ubuntu5?15:46
penguin42hggdh: Yep15:46
hggdhpenguin42: yes, then it is realeased. I am marking as such now15:47
penguin42hggdh: Oh, and thanks :-)15:47
charlie-tcaGigacore: oh, I didn't read the bug first. You tested in 10.10?15:47
hggdhpenguin42: I forgot -- LP is not auto-marking the fix released bugs, so we have to do it manually15:47
Gigacorecharlie-tca: yup15:47
pedro_kamusin, they didn't created one, but JFo pointed to https://wiki.ubuntu.com/Kernel/BugDay which contains a list of tasks15:48
charlie-tcaThat is your comment on the bug, about it working?15:48
Gigacoreyup15:49
Gigacoreit works fine15:49
hggdhpenguin42: you are welcome. We do appreciate the help15:49
penguin42what command line tools are there - e..g anything to open bug n in a browser?15:49
kamusinI see, thanks any way15:49
charlie-tcaChange the status to incomplete, by clicking on the little pencil next to "New"15:49
charlie-tcaGigacore: then we wait for the reporter to comment back15:49
Gigacorecharlie-tca: ok15:49
JFoyeah, I broke the script wich would normally give us that15:50
JFoworking on it now15:50
kamusinexcelent!15:53
charlie-tcaGigacore: thanks for helping15:53
Gigacorecharlie-tca: anytime :)15:53
=== arky is now known as ^arky^
xeroadminUbuntu is giving me major grief16:12
xeroadminevery other boot, the sound goes out, and it will not shut down, and it refuses to mount external media16:12
xeroadminbut, when all of those are working, QEMU will not work properly...16:13
penguin42xeroadmin: Gnome or KDE ?16:14
xeroadmingnome16:14
penguin42xeroadmin: Lucid or Maveric?16:14
xeroadminLucid16:14
penguin42ok, what happens with external media?16:14
xeroadminI try to mount it, and it gives me a permission denied error.16:15
xeroadminand with sound, it won't pick up any hardware at all16:15
penguin42xeroadmin: How are you mounting it and what's the media; one problem at a time16:15
=== deryck is now known as deryck[lunch]
xeroadminit is a Kingston 1GB Datatraveler16:16
xeroadminand I have it set to automount.16:16
penguin42Hmm I have a few Kingstons mounting OK; how are you setting it to automount?16:17
xeroadminIt has gotten worse over the past few days, this problem used to be resolved by mounting manually, but now, that has gone kaput as well.16:17
xeroadminand as for automount, i put the datatraveler in the machine, and get a popup, giving me the permission denied error16:17
xeroadminand the same message when I access the drive16:18
penguin42xeroadmin: Does it come up as sdb or the like?16:19
penguin42xeroadmin: Can you put the output of udisks --enumerate-device-files into a pastebin?16:20
penguin42(with the thumb drive plugged in)16:20
xeroadminone second16:20
penguin42anyone know German?16:21
xeroadminhttp://pastebin.com/MRALthg716:22
xeroadminand as for the error: "unable to mount kingston. not authorized."16:23
penguin42xeroadmin: OK, well the good thing is that udisks shows it and it's partition16:24
xeroadminit just isn't mounting. and I know it is not a corrupt fs, because it mounts on windows and mac16:24
cprofitthttps://bugs.launchpad.net/ubuntu/+source/compiz/+bug/65406316:24
ubot2Launchpad bug 654063 in compiz (Ubuntu) "gconf-editor does not have expo listed as plugin (affects: 1) (heat: 6)" [Undecided,New]16:24
cprofittshould be an easy one to fix.16:24
penguin42xeroadmin: what does 'id' say?16:24
cprofittI have confirmed this (myself) with a fresh install and an upgrade on two different machines16:25
xeroadminterminal?16:25
penguin42xeroadmin: Yeh, just id in a terminal16:26
xeroadminuid=1000(venos) gid=1000(venos) groups=4(adm),20(dialout),24(cdrom),46(plugdev),105(lpadmin),119(admin),122(sambashare),1000(venos)16:26
penguin42hmm about the same as me16:27
penguin42xeroadmin: OK, try udisks --mount /dev/disk/by-uuid/E0FD-181316:27
penguin42(I think that's a 0 not an O16:27
xeroadminMount failed: Not Authorized16:28
penguin42hmmmm16:28
penguin42xeroadmin: Do you login the normal way, via gdm?16:28
xeroadminIt is set to log me in when I first boot up16:29
penguin42xeroadmin: OK, go to system->administration->users & groups16:31
penguin42xeroadmin: Select your user and click advanced settings16:31
xeroadminis it normal that nothing pops up?16:32
penguin42xeroadmin: Then select the 'User Privileges' tab and tell me whether the 'Access external storage devices automatically' is ticked?16:32
penguin42erm no!16:32
penguin42xeroadmin: At which stage didn't it pop up?16:32
xeroadminyet another problem...16:32
penguin42xeroadmin: They may all be related, did you do anything odd to your user account?16:33
penguin42xeroadmin: Did the Users & Groups box not appear at all?16:33
xeroadminaside from putting some nice new colours on the theme, not really16:33
penguin42new colours? ???16:33
xeroadminsystem -> preferences -> appearance16:34
xeroadminshouldn't have anything to do with it, I wouldn't have thaught16:34
penguin42xeroadmin: And what happens if you run users-admin from the command line does anything appear?16:34
xeroadminanother users settings window16:35
penguin42(Anyone who understands polkit please shout now!)16:35
penguin42xeroadmin: OK, so you have users settings, is it the 'advanced settings' when nothing comes up?16:35
xeroadminyes16:35
penguin42ah ok16:35
penguin42xeroadmin: What does ps -eaf|grep polk   give?16:36
xeroadminI've had an idea. I tried to look for a trust sound card driver when I first installed, and, not being able to find one, started to read a book on rolling my own driver. Would that maybe have anything to do with it?16:36
penguin42xeroadmin: Reading the book wouldn't have broken anything - what you did with that knowledge.....16:37
xeroadminI tried to rebuild a kernel...16:37
xeroadminand never got past the config stage16:37
xeroadminI have to go, I will be back on in about half an hour16:37
penguin42no, if you didn't get past trying to configure it it shouldn't have broken anything16:37
penguin42xeroadmin: OK, I think your problem is something to do with policykit16:37
=== ivoks-afk is now known as ivoks
xeroadminok i'm back. sorry, had to eat. anyway, policykit16:53
xeroadminaha! http://ubuntuforums.org/archive/index.php/t-1536632.html16:55
=== deryck[lunch] is now known as deryck
xeroadminI'm going to reboot. If I am not on here again, it has worked17:00
cprofittcan I confirm a bug that I reported?17:00
penguin42cprofitt: Has someone else said they've got it?17:01
cprofittNo. No one else has said they have it -- though that is not always necessary for confirmation IMHO17:02
cprofittI have verified it on two different computers and with both the upgrade and fresh install17:02
penguin42what's the bug?17:02
cprofittit is not hardware related, but the lack of files being created17:03
cprofitthttps://bugs.launchpad.net/ubuntu/+source/compiz/+bug/65406317:03
ubot2Launchpad bug 654063 in compiz (Ubuntu) "gconf-editor does not have expo listed as plugin (affects: 1) (heat: 6)" [Undecided,New]17:03
cprofittI had previously marked it traiged but was told I can not do that on bugs I report...17:03
cprofittso I wanted to confirm17:03
* penguin42 doesn't use compiz, but maybe it's just easier to find someone who has and they can confirm it17:03
cprofittwith hardware bugs there would be a need for verification, but on something like this it would not be hardware dependant17:04
cprofittyou could still open gconf-editor17:04
cprofittand see if the nodes are there17:04
penguin42yeh but I'm not too sure what I'm looking at in that17:05
cprofittand verify if the files are there -- i believe they are there on a default install17:05
charlie-tcaThe reasoning behind someone else confirming and triaging your own bugs is to eliminate any possible hardware or software glitch on your own computers.17:05
cprofittcharlie-tca: I understand that... I do not believe that applies in this case17:05
cprofitthttp://ubuntuforums.org/showpost.php?p=9919859&postcount=117:05
cprofittthat is an image of what you would be looking at17:05
cprofittthe expo, and other, nodes are missing17:06
cprofittdue to files being missing17:06
penguin42cprofitt: So is it actually the compiz-fusion-plugins-main package ?17:10
cprofittpenguin42: I am not sure what installs the schemas17:11
cprofittbut the schemas are for gconf-editor17:11
cprofittthey are xml files17:11
penguin42cprofitt: Well, compiz-plugins has a load of /us/s/gconf/schemas but compiz-fusion-plugins-main doesn't17:11
cprofittI would imagine it is in one of the compiz packages and its putting the schemas in and applying them17:12
cprofittmain would be my guess -- as I do not use 'extra'17:12
penguin42cprofitt: I'm just thinking each package with plugins in should have the gconf for its plugins17:12
cprofittbut I have always turned features on by using gconf-editor vs. ccsm17:13
cprofittthat would be my guess as well penguin4217:13
penguin42cprofitt: Thing is there is a /usr/share/compiz/expo.xml so I'm not sure how they are supposed to wire up17:13
cprofittpenguin42: Yeah -- I do not know the fix either... just the problem17:14
cprofittthe only place I found missing stuff is in the gconf-editor schemas17:14
penguin42yeuch that bug xeroadmin pointed to was nasty17:17
leighmanhey guys, how can I add an upstream project for a package?17:30
micahgleighman: also affects project17:32
leighmanah okay, that did work17:36
leighmanthanks17:36
=== AbhiJit is now known as Guest15933
=== AbhiJit_ is now known as AbhiJit
devildantepedro_: ping18:06
pedro_hello devildante18:06
devildantepedro_: did you sort out that bugcontrol application stuff?18:07
pedro_devildante, yeah we did, thanks a lot for helping :-)18:08
pedro_devildante, the list of proposed members now is pretty tidy18:08
devildantenp :)18:08
pedro_devildante, now it's just a matter of review those and answer to the candidates ;-)18:08
devildanteyeah...18:09
* hggdh goes back to it18:15
hggdhpfui! pedro_, devildante: done. We are left with just 9 pending applications18:28
devildanteyah18:28
=== zyga is now known as zyga-afk
hggdhpedro_: I also reordered the instructions on the Wiki so that emailing application comes first18:37
hggdhTHEN requesting membership18:38
hggdhOf course, this will only work if people really bother to read the blurb...18:38
devildanteI'd really like an email to be sent when someone wants to apply18:39
devildantestating you need to send an application18:39
devildanteis that possible?18:39
cprofittproposed bug-control candidates?18:40
hggdhcprofitt: yes18:40
cprofittCool.18:40
mortalhello, why are the xorg packages pinned on maverick i386?18:41
mortalmy synaptics touchpad works poorly because of that18:41
cprofitthggdh: when is the next global bug jam planned for?18:41
hggdhdevildante: there is no automatic way, but the the LP page for -control *DOES* clearly state it is needed.18:41
hggdhcprofitt: I am not sure, but I would expect the folks at #ubuntu-community-team to know18:41
cprofittcool... I will ask there18:42
devildantehggdh: I know, it's just that people don't pay attention to a blurb, but they could pay more attention to an automatic e-mail18:42
cprofittI seem to always get that information late18:42
hggdhdevildante: and... if one cannot be bothered to read the blurb, I personally cannot be bothered to send an email18:42
devildantehggdh: that's why it should be automated :p18:42
hggdhdevildante: actually this is my reason for why it should NOT be automated. If one cannot read the blurb, why would this same one fully read a bug description and comments?18:43
devildantegood point18:43
hggdh(of course, I am old and cynical)18:44
devildantebut I've seen some e-mails about some guys who didn't know that they must have experience before applying for bugcontrol, and sent messages like "how can I contribute?"18:44
cprofittdevildante: well that is where the BT will hopefullly fill a role18:48
devildanteBT?18:48
cprofittwhen we get folks like that we can push them to the BT and the BT can help them learn to contribute18:49
cprofittBeginnersTeam18:49
devildanteah18:49
cprofitthttps://wiki.ubuntu.com/BeginnersTeam18:49
devildanteyeah, I know them :)18:49
cprofittwe are in the middle of a re-org but that is the goal I hope we emerge with18:49
cprofitttaking users who want to move beyond just using Ubuntu18:49
devildantegreat :)18:50
cprofittyeah18:50
hggdhdevildante: BTW, if you think JamesPage's application is good, please reply on the ML with your view -- we need another vote for him18:54
flipefrhello everyone19:33
flipefri am looking for someone of bug control team19:34
flipefrto change an importance setting in a bug19:34
pedro_flipefr, just paste the bug number in the channel and explain why the importance should be changed19:35
flipefr65508519:35
flipefrthe user claims about aptitude is not installed by default in maverick19:36
flipefri answer with a stadrad response telling him that aptitude is not included in this release19:36
flipefri think the importance should be wishlist19:36
cprofittaptitude is not installed?19:36
cprofittjust apt-get heh?19:37
flipefrno19:37
cprofittwow...19:37
flipefronly19:37
cprofittI missed that change... I mostly use apt-get19:37
flipefrit was a decision made a few moths ago19:37
hggdhbug 65508519:38
ubot2Launchpad bug 655085 in aptitude (Ubuntu) "aptitude not installed by default (affects: 1) (heat: 6)" [Undecided,Opinion] https://launchpad.net/bugs/65508519:38
flipefrthat is19:38
* penguin42 always did prefer apt-get :-)19:38
flipefrand me xd19:39
flipefri think is ore secure19:39
flipefrmore secure19:39
penguin42not sure about that, but I never did manage to get it to resolve dependencies sanely?19:39
hggdhflipefr: two things there -- I am not sure this is an opinion, and (2) only assign yourself (or anybody else) to a bug if you are working on FIXING it ;-)19:39
devildantethe real reason for doing this is that the upgrade tools have apt-get in mind19:40
flipefrno, it was a mistake19:40
hggdhflipefr: subscribing to the bug will get you all needed updates19:40
flipefrthis is my second bug19:40
kklimondaoh, so we are using the Opinion status after all?19:40
flipefrchanged19:40
flipefri expect so19:40
hggdhflipefr: I am not complaining :-)19:40
flipefri can changed it to confirmed19:40
hggdhjust trying to help you19:40
hggdhflipefr: yes, you can19:41
hggdhkklimonda: the usage is still iffy -- some do, and some others get unhappy with it19:41
flipefrso then do i put in confirmed status or opinion19:42
flipefri think is like an opinion19:42
flipefr??19:42
kklimondahggdh: yeah, I do remember the discussion after it has been introduced.19:42
hggdhflipefr: not really. The OP is discussing about aptitude not being in, and giving a reason why it should be in19:42
* micahg thinks opinion should be like Won't Fix in terms of who can set it19:43
micahgderyck: ^^19:43
hggdhflipefr: it could go to confirmed or wontFix19:43
kklimondaI'd go with Won't Fix19:43
hggdhmicahg: I agree19:43
flipefri will changed to wont fix then better tha confirmed19:43
kklimondabut then people are reading way too much in the "Won't Fix" status19:43
hggdhflipefr: hold on19:43
deryckmicahg, we're actually reviewing the success and usefulness of opinion status this month.19:44
micahgaptitude was removed from the default install since apt-get is now pretty fully featured19:44
hggdhflipefr: first of all, you have to be sure that aptitude was removed from standard install, and what was the reason19:44
micahgderyck: cool19:44
micahgderyck: and I saw you working on the ACL for Fix Released :)19:44
flipefrthe reason was a decision form high spheres19:44
flipefrlike put buttons in the left side of the window19:45
hggdhflipefr: yes. A link to the published decision would be nice19:45
deryckmicahg, indeed :-)19:45
njinhello to all, in a case like this  is apport that wrong on python ? apport[5800]: segfault at 10020 ip 00000000004542f3 sp 00007fffd9a4d670 error 4 in python2.6[400000+21a000]19:45
hggdhmicahg: ^ you have it?19:45
* micahg looks19:45
kklimondahggdh: it got removed from the ubuntu-standard to save some space.19:45
vishderyck‣ also, can we block triaged » confirmed?  allowing only BC to change that?19:46
micahghggdh: it's worth a release note mention IMHO19:46
hggdhyeah19:46
flipefrhey one moment  i cant see the option wont fix in the combo19:47
deryckvish, I don't think we should block confirmed.  It's used commonly by any user, right?  This is the suggested ubuntu bug workflow, no?19:47
micahgderyck: no19:47
vishderyck‣ some users [non-bug triagers] think that confirmed is a higher status than triaged19:47
kklimondaflipefr: access to the won't fix status is limited to the bugcontrol.19:47
flipefrok19:48
vishthey just see an old bug set as triaged and think"doh! why isnt this confirmed yet!"19:48
flipefrkklimonda:could you change the status and importance of the bug please?19:48
deryckvish, micahg -- ah, so what you guys mean is that triaged should be acl'ed so only bug supervisor can change out of it.19:48
micahgderyck: yep19:49
kklimondaif hggdh agress on that then I see no reason not to do that :)19:49
vishyup19:49
cprofittvish - I thought only BC could do that...19:49
micahghggdh: I'd say kubuntu-meta should be the package instead of aptitude in that bug as well19:49
micahgand maybe add a release notes task19:49
cprofittrelease notes is a great idea19:50
vishcprofitt‣ only BC can set *to* trigaed, but anyone can changed it *from* triaged19:50
deryckmicahg, vish -- I'm ok with that.  bug supervisor can only set triaged anyway.  I thought you already couldn't.19:50
cprofittvish: ah -- yeah that should be locked down...19:50
hggdhderyck: I agree19:50
cprofittdo not want it going backwards unless BC or dev changes it19:50
kklimondamicahg: has it been changed in kubuntu-desktop or does kubuntu-desktop depends on ubuntu-standard?19:50
micahgcprofitt: the only time where it's appropriate is if it's ready for upload19:51
kklimondamicahg: or rather isn't it done in ubuntu-standard which is a base for all ubuntu derivatives?19:51
vishderyck: awesome!  so i guess there isnt a bug about that already?  /me files one now..19:51
micahgkklimonda: good question :)19:51
kklimonda"changed in kubuntu-meta"19:51
hggdhand the war apt-get vs aptitude starts again (if it ever stopped)19:52
njinpedro_: around?19:52
flipefrhggdh: http://www.webupd8.org/2010/06/aptitude-removed-from-ubuntu-1010.html19:52
cprofittgah...19:53
kklimondahggdh: it's a never ending one19:53
kklimondahggdh: just like vim vs. emacs19:53
hggdhheh19:53
kklimondaor linux vs bsd ;)19:53
hggdhyeah19:53
cprofitthttp://www.comparethemeerkat.com/19:54
hggdhflipefr: yes, please add this link in (and the referred link)19:54
micahgkklimonda: not sure if it does or not19:54
cprofittthe site will at least help as laugh through launch19:54
flipefrhggdh:https://lists.ubuntu.com/archives/maverick-changes/2010-June/001202.html19:55
hggdhflipefr: yes19:56
kklimondamicahg: there is no mention of aptitude in kubuntu-meta but there is one in ubuntu-meta19:57
kklimondaso I guess ubuntu-meta is the right package for this bug19:57
micahgkklimonda: k19:58
=== zyga-afk is now known as zyga
kklimondaneither have I seen anything KDE-specific in the bug's description. It's the same problem on Xubuntu and Ubuntu19:58
micahgkklimonda: I'd suggest resetting to New as well + add a release notes task19:58
flipefrhggdh: could you change the status to wont fix and importance to wishlist?19:59
flipefrhddgh: i added the link of changes to the post20:00
flipefrhggdh: so the user can see it20:00
micahgflipefr: that's not an explanation20:00
hggdhflipefr: I think the consensus is to add tasks20:00
flipefri also give him a standard response with an explanation in a post before20:01
flipefranyway, what do you suggest to do?20:02
micahgflipefr: again, you gave a decision, not a reason, the metapackage owner or the release notes team should provide a mention and reason for this20:03
micahgflipefr: reset to New, change to ubuntu-meta, also affect project ubuntu-release-notes20:03
flipefri changed it to New20:04
micahgflipefr: also, what about the other 2 things I suggested20:06
flipefrsorry20:06
flipefrmicahg: i dont know how to change to ubuntu-meta20:07
flipefrand what was the other thing20:07
flipefri remeber you that this is my second bug20:07
flipefrand i and not still familiar with launchpad20:07
vishmicahg¦ do you have any examples of triaged » confirmed bugs?20:08
vishjust when we want them we cant find those :/20:08
vishrather *i*20:09
cprofittI gotta run guys... have a good one20:09
vishor hggdh too^ any examples?20:09
flipefruf where is your mentor when you need him?20:10
hggdhvish: off the top of my head, no. Rusivi did a lot of these, though20:10
vishhehe, /me checks those20:11
rusivihggdh / vish: I got a little trigger happy20:11
flipefrhggdh: i am going to leave the bug as new and someone changed the importance to wishlist, if i had to change anything more please let me know20:11
vishrusivi¦ ;)  but its more from triaged » confirmed thats an issue..  your changes are much rarer, as in not seen anyone do that , but the number of bugs might have been high :)20:15
flipefri think i am leaving  have a good time here20:16
rusiviOne of a handful of reasons to continue to allow Triaged -> Confirmed/New is the Community believes it's not something the BugSquad should focus on. I am not implying that was my intention. However, your cutting off that communication possibility from the Community if you remove that action.20:17
rusiviIDK the best way to go, just discussing.20:17
hggdhrusivi: if it is triaged, it is out of triaging. It is now a problem for the developer/maintainer20:18
vishrusivi¦  "Community believes" meaning you ? ;)20:18
rusivihggdh Agreed. My newish response to that is "dev's got it". I know better then that now. Vish: Not posturing in any sense just discussing.20:19
rusiviIf it is stopped or remains, for myself, so be it, no big deal.20:20
rusivi:)20:20
hggdhrusivi: it is similar (with care, of course) to unsetting a FixReleased -- what we usually observe is very old FixReleased being put back into confirmed/new20:21
hggdhthis is wrong -- if the problem reappeared, then it is now (possibly) a regression -- so a new bug is warranted20:22
vishrusivi¦ similarly , once a bug has been set to triaged , there is nothing further to communicate, the developer just needs to fix it.20:23
hggdhand -- if the developer/maintainer requires new data, they will put it back to Incomplete20:24
rusivivish: Understood. Everyone else in the Community is still welcome to contribute a solution, simultaneously as the developer who took responsibility is working on it.20:24
vishrusivi¦ why does a solution require a person to change the status?20:25
rusivivish: In hindsight, it does not.20:25
vish:)20:25
vishmaybe to inprogress , but anything else is extra work for others.20:26
hggdheven inProgress should be used with care -- it signals to everybody else "do not worry with this one, I am taking care of it"20:27
hggdhTBH, I always considered the the status set as sort of restricted. I would like to have more of them20:29
hggdhand substatus20:29
hggdhI see deryck just sent an email to bugsquad -- thank you, sir20:31
penguin42hggdh: The incomplete's are a bit limiting as well; you can't tell from that whether it's incomplete (and times out) due to where the victim didn't give enough information or where you think it was fixed and just want confirmation20:32
deryckhggdh, bugsquad shouldn't have gotten email.  For what project?20:32
kklimondaderyck: I just got 6 mails :/20:33
micahgderyck: indubuntu20:33
kklimondaone for bugsquad ;)20:33
hggdhUbuntu-bugsquad post from deryck.hodge@canonical.com requires approval20:33
kklimondaand other 5 to -backports20:33
hggdhpenguin42: indeed20:34
kklimondaoh well, they are all identical so I can just what I do the best - delete them ;)20:34
deryckyes, just delete them.  They shouldn't have come to bugsquad members.20:35
kklimondaderyck: but if we are already on this topic - is expiration going to be enabled for the Ubuntu project?20:37
hggdhactually, I think it is good for bugSquad to know about it20:37
hggdhkklimonda: I would expect this to be discussed at UDS20:37
micahghggdh: it was for project owners I think20:37
hggdhyeah20:38
kklimondahggdh: are there any triaging related blueprints registered already?20:38
* kklimonda hasn't seen any20:38
hggdhkklimonda: I have not had time to get there yet... IDK20:38
* hggdh *has* to do it, though20:39
kklimonda:)20:39
deryckyes, buy expiry will be re-enabled.  I'll be sending an email shortly to ubuntu-devel explaining full details.20:39
deryckand I emailed bug supervisors, when I should have emailed project owners.  I made a mistake about who had power to change settings for bug tracking.20:39
hggdhderyck: anyway, it was good that bugsquad got it, the triagers should be aware of that change20:40
micahghggdh: yes, but the email was for a different project and might confuse people20:41
deryckhggdh, ok, good.  I'm glad that is useful, then.20:41
deryckand the email doesn't apply for ubuntu.  we're not turning off the setting, since ubuntu devs requested that we re-enable.20:41
hggdhmicahg: even though... down on the email deryck clear it out (yes, I know, people do not read all)20:41
njinhello, peolple like to see fix released status ibstead of invalid when a bug is fixed by un update21:09
=== zyga is now known as zyga-gone
=== ivoks is now known as ivoks-afk
penguin42can someone give me some advice on confirming a bug - bug 65417022:20
ubot2Launchpad bug 654170 in xserver-xorg-video-ati (Ubuntu) "screen remains blank after boot / wrong resolution (affects: 1) (heat: 8)" [Undecided,New] https://launchpad.net/bugs/65417022:20
penguin42he's given the information asked, but I'm not sure if it would be enough for someone to fix22:20
RedSingularityI have a bug that has been left idle for a few months.  What should i do with it?22:20
penguin42RedSingularity: Which one?22:21
RedSingularitybug 52247522:22
ubot2Launchpad bug 522475 in firefox-3.5 (Ubuntu) "No display images in standart java module (affects: 1) (heat: 13)" [Undecided,Incomplete] https://launchpad.net/bugs/52247522:22
vishhggdh¦ Bug #323815  \o/22:22
ubot2Launchpad bug 323815 in jockey (Ubuntu) (and 2 other projects) "Install progress window has no title (affects: 10) (dups: 3) (heat: 33)" [Low,Triaged] https://launchpad.net/bugs/32381522:22
vish*phew*22:22
penguin42RedSingularity: It was reported on 9.10 as well, it would be worth the reporter trying a newer version - but it would probably also good to know which Java he was using if it is Java22:24
RedSingularitypenguin42:  What do you recommend doing with it?22:25
penguin42I'm not sure - I'd ask him if it works on a newer Ubuntu and maybewhat Java is installed *if* it's a java issue22:27
RedSingularityI dont think he is even watching it anymore though.22:27
RedSingularityBe back in a minute22:30
devildantevish: about bug 323815, I *think* GNOME HIG says progress windows shouldn't have a title22:32
ubot2Launchpad bug 323815 in jockey (Ubuntu) (and 2 other projects) "Install progress window has no title (affects: 10) (dups: 3) (heat: 33)" [Low,Triaged] https://launchpad.net/bugs/32381522:32
vishdevildante¦ i dont recall such a reference... but do let me know if you find it :)22:33
vishdevildante¦ "Progress windows *should* have a title representing..." http://library.gnome.org/devel/hig-book/stable/windows-progress.html.en ;)22:36
devildanteah... sorry22:38
devildantebut there's something that shouldn't have a title, I wonder what...22:38
vishdevildante¦ np.. i dont know it fully either.. :)22:38
vishdevildante¦ hmm, modal windows?22:39
devildantemaybe...22:40
devildantevish: what's with the |-like? :p22:41
vishdevildante¦ trying something new, thanks for noticing! ;)22:42
* devildante wonders how to type it :p22:42
vishdevildante¦ i used character map ;)22:42
* vish was playing with it today and was trying different symbols..22:43
penguin42Is there a page anywhere for known issues on Maverick for particular hardware ?23:03
rusivipenguin42: you could perform a hardware search from https://bugs.launchpad.net/ubuntu/maverick23:09
rusivitype in dell, hp, toshiba, acer, etc.23:09
penguin42rusivi: I really meant somewhere to add hints to people; I mean I know that there are specific issues on 2 of my machines and was wondering if there was a place for them other than just in the bugs - i.e. a knownissues-by-machine23:10
rusivipenguin42: The right people do view your problems, vendor specific ones or not. The best way to go is work together with those who have knowledge of your problem and have responded to it. Many of the bugs that I have posted to were successfully addressed by others aside from known bugsquad dev's/vendor employees.23:15
rusiviSome bugs were self-solved, either through education or my own tweaking.23:19
hggdhpenguin42: there are some such pages, usually on the Debugging area23:26
hggdhlike sound/video23:26
hggdhbut I do not know of any structured effort to do so23:27
hggdhperhaps... it is time to do it...23:27
penguin42hggdh: Hmm well23:28
hggdhpenguin42: we are working on a somewhat related approach -- to allow users to upload hardware configuration, and comment on it23:30
penguin42hggdh: Well I'll put together a wiki page with my two on and we can grow it?23:30
hggdhpenguin42: certainly. KnownIssues-type of thing. May I suggest it to be part of the BugSquad pages?23:31
penguin42hggdh: Sure, I was going to do it as wiki.ubuntu.com/MaverickMeerkat/SystemSpecificIssues, where would you suggest?23:31
penguin42(and is there a short hand in the wiki for referencing bugs?)23:32
hggdhpenguin42: hold on23:32
hggdhwiki.ubuntu.com/Bugs/KnownHardwareIssues/10.1023:33
hggdhpenguin42: does it sound good?23:33
penguin42ok23:34
rusivilooks awesome hggdh23:35
laynGood evening to all23:39
hggdhpenguin42: I do not remember if there is a shotcut for linking bugs... I think all we can do is the [[ URL|Name ]] thingy23:40
* penguin42 grrrs at an Internal server error from wiki.ubuntu.com23:41
micahghggdh: there's the URL shortner, pad.lv/XXXXXX :)23:41
hggdhheh23:42
penguin42hggdh: There you go, those are my pair of known issues (says he realising he hasn't actually kept them sorted)23:42
* micahg wonders who ubuntu-treblig is23:42
* penguin42 licks micahg23:43
hggdhmicahg: see above post :-)23:43
hggdhall in family, all in family ;-)23:43
micahgah23:43
micahgpenguin42: I would think it should still mention Maverick by name is it's under 10.1023:43
penguin42micahg: OK, will do - any other changes while I edit it ?23:44
micahgpenguin42: idk, just noticed that from my email23:44
penguin42youch, do you get mailed on every wiki edit?23:44
micahgpenguin42: I'm subscrbed to all bugs wiki pages23:45
hggdhso am I...23:47
hggdhpenguin42: if you do not mind, any relationship with Martin Gilbert?23:48
hggdhor, rather, sir Martin Gilbert23:48
penguin42hggdh: Not that I'm aware of23:48
hggdhthank you. Just curious23:49
laynHi23:52
penguin42hggdh: In that case, is your first name really C ?23:52
hggdh:-)23:53
hggdhno, it is Carlos23:53
penguin42layn: Hi23:53
hggdhbut nobody in the US can pronounce it without making it sound Spanish23:53
penguin42so how do we get that page linked from somewhere useful ?23:54
penguin42bit of a penguin and egg situation; not many machines on there, so not useful yet23:55
hggdhpenguin42: you could link it off https://wiki.ubuntu.com/DebuggingProcedures on the Hardware section23:57
hggdhpenguin42: I also addded a link(er) CategoryBugSquad at the end, so it will be shown when you look at this category23:58

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