/srv/irclogs.ubuntu.com/2010/10/12/#ubuntuone.txt

munk0rHi, I just made some purchases on the music store, but the files didn't appear in my Ubuntu One account and Rhythmbox claims I don't have an Internet connection anymore. Can someone please help?02:26
munk0rOh, I had to properly restart Rhythmbox.02:29
=== munk0r_ is now known as munk0r
jonathantrying to stop syncing certain folders.  I think I overwhelmed ubuntu one when I decided to sync a bunch of folders at bunch.  I guess this error when I try: u1sdtool --unsubscribe-folder=(my id)04:17
jonathandbus.exceptions.DBusException: org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.04:17
=== teknico is now known as teknico_away
=== teknico_away is now known as teknico
fasj3492hi!09:45
ryefasj3492, hi09:46
fasj3492any news on using ubuntuone with nokia n900?09:46
duanedesignmorning all09:46
ryefasj3492, unfortunately no news for that as far as I know.09:47
fasj3492aww too bad :( well, i just signed up for the 2gb free service and i will start testing it as soon as i updated my rigs to 10.1009:47
fasj3492love the idea of one, although when i checked out the music store i was shocked by the prices ;( i just cant shop there when the price is *2 of amazon mp309:48
fasj3492bye09:53
mandelduanedesign, morning ;)09:59
duanedesignmorning mandel10:00
duanedesignmandel: making some good progress on getting my irc logs into couch and making a viewer10:02
mandelduanedesign, nice! by the way, chad and I will be in orlando and after we have to do a desktopcouch sprint10:02
mandelduanedesign, so, if you can bring the code to see how you use it would be great10:03
mandelduanedesign, also give some feedback about api and all that :D10:03
duanedesignsounds fun10:03
mandelduanedesign, well, we want to improve desktopcouch, so real examples are the best thing to have10:03
duanedesigndont know why i keep starting new projects :P losing enough sleep as is.10:04
mandelduanedesign, well, they say people that sleep little are smarter...10:05
mandelduanedesign, dont know if it si true, but is nice to think it ;)10:05
duanedesignchad is in orlando isnt he? lucky :)10:06
mandelduanedesign, yep, he is from there, but is just luck, last time it was in brussles I was there...10:26
mandelduanedesign, hopefully there would be another one in spains :P10:27
spilakhi10:34
spilaki have got a little problem10:35
spilaki have a 50Gb ubuntu account10:35
spilakbut10:35
spilakI change just 20Gb account, but it's not possible10:35
spilakwhy?10:35
mandelspilak, let me get you the rigth guy...10:35
mandelspilak, ok, so there is the code to do that is not there yet, bbut in the plans of being there, easiest way to solve it right now is to to cancel your subscription, wait until the end of the billing period and then resubscribe10:38
spilakaham10:38
mandelspilak, major pain in the ass, sorry10:38
spilakend of the billig perriod10:38
spilakaha10:39
spilakbut i can not use my syncronisation10:39
spilakwhy ubuntu one say i have got not enough space10:39
mandelspilak, mm lets get rye on this, he knows more than I do of this things10:39
spilakbut my end of billig period on oktober 1910:39
mandelrye, can you help spilak10:40
mandel??10:40
mandelspilak, I really do not know that much about billing details, sorry10:40
spilakok10:40
spilakthanks10:40
mandelspilak, but I know rye is around and he surely can help you10:40
ryespilak, hi, reading..10:41
spilakrye, hi10:41
spilak:-D10:41
ryespilak, ok, how much usage % is your web interface showing in https://one.ubuntu.com/files/ ?10:41
spilak283% :-D10:42
spilak:-D10:42
ryespilak, yeah10:42
spilakI had got 50Gb account10:42
spilakbut I canceled10:42
spilakI would like to buy 20Gb10:42
spilakbut now10:42
ryespilak, could you please send a message to ubuntuone-support@canonical.com citing this conversation so that when I get more info from beuno/jdo I can poke them and ask for assistance?10:46
spilakok10:46
spilakthanks10:47
spilakrye, :-D I tryed, but i get 403 Forbidden10:47
spilak:-d10:47
ryespilak, o_O ?10:48
ryespilak, what is the page URL that gives you 403 ?10:48
spilakrye10:48
spilakok10:48
spilakit succesfull10:48
spilaki send a emal10:48
spilakrye, i'm waiting10:52
ryespilak, i will be able to get more information only in 3 hours, I will send you an email when I get more info later today.10:55
ryeout of space dialog needs fixing badly11:20
ryerebooting to see how bad it is during fresh start on a live system11:22
ryefor those who see  Notes, Contacts and Bookmarks11:36
ryeOur Notes, Contacts and Bookmarks database is not responding at the moment. - we are aware of this issue and working on that11:36
spilakrye, hi11:37
spilakrye, i tried buy 20Gb account11:37
ryespilak, hi, i believe you have not received my message - <rye> spilak, i will be able to get more information only in 3 hours, I will send you an email when I get more info later today.11:38
spilakrye, my bank account -2x2.39 euro11:38
spilakrye, but my account can i not use11:38
spilakrye, ok, i'm waiting11:38
spilakrye, thanks11:38
ryespilak, i am very sorry for the experience you are currently having, but we will sort it out.11:39
spilakok11:39
duanedesignmandel: a year ago uds was in Dallas which is very close to wherre i live. unfortunately my grandfather passed away two days before UDS began so i missed it. Spain would be nice :)11:40
mandelduanedesign, unfortunate :( spain would nice, at leat we could have a number of locals, Madrid would be very nice11:41
duanedesignmandel: i have always dreamed of going to europe so if i can keep my contributions up i might just get to go to UDS in Europe \o/11:42
mandelduanedesign, then work yous ass hehe ;)11:43
duanedesignright!11:43
mandelduanedesign, trust me, community is not ignored at all11:43
duanedesignmandel:in europe i would have trouble concentrating on sessions though :) I would want to be tourist :P11:44
mandelduanedesign, indeed in all I've been I have done nothing but meetings, although we always do something in the night, at least us, most of the company works 'til late in the hotel bar11:44
mandelwhich ususally has great conversations11:45
tanapathello12:30
ryedesktop+ people, i have a question regarding out of space dialog (bug #650671) - every time we receive quota-exceeded notification we recreate dialog from scratch causing major flickering, CPU usage and the feeling that Ubuntu One is broken. QuotaExceeded is sent for every item being put into content queue so on startup that may be a pretty degraded experience12:38
ubot4Launchpad bug 650671 in ubuntuone-client (Ubuntu) "UbuntuOne "out of space" dialog is broken (affects: 1) (heat: 487)" [Undecided,New] https://launchpad.net/bugs/65067112:38
ryedesktop+: can we keep the dialog reference to reduce cpu / Xorg usage for window redrawing and provide a single notification about Out of quota info?12:39
=== teknico_ is now known as teknico_away
duanedesigni am working on some new stickies for the Ubuntu One section of the forums. http://ubuntuforums.org/showthread.php?t=159430112:51
ryeduanedesign, ok, i will notify you when indicator starts implanting into startup applications automatically12:58
nessitarye: you should ping  alecu when he comes in13:14
duanedesignand one other sticky i did for the forum. it is the post about the new service offerings. It also has links to the Ubuntu One FAQ and Status pages. http://ubuntuforums.org/showthread.php?t=159433013:15
ryeduanedesign, I am trying to understand how the faq can be made more usable. For now I have the idea that every category will be rendered on a separate page to reduce clutter (i.e. proxy requests to FAQ page and categorize accordingly) with the full text search, embedded images and e.g. video... I need to think more13:23
duanedesignrye: sounds good. That also reminds me. https://wiki.ubuntu.com/UbuntuOne/FAQ#How%20do%20I%20update%20the%20credit%20card%20on%20my%20account?13:30
duanedesignthis FAQ is no longer correct. Is there a way for someone to update the card through the site?13:31
=== zyga is now known as zyga-break
ryeduanedesign, yes, there is one, let me take some screenshots13:33
=== teknico_away is now known as teknico_
binoulhi there13:52
binoulI have a big problem with Ubuntu one13:52
binoulI lost 130 EUR13:52
binoulI have 120 MB in the cloud13:53
duanedesignhello binoul13:53
binoulbut I don't know how to find my data13:53
ryebinoul, hi13:53
ryebinoul, em, could you please provide more information about 'lost 130 EUR', how were they lost?13:54
binoulI paid some songs and I couldn't transfer them to my computer13:54
binoulsee bug 659114 on launchpad13:55
ubot4Launchpad bug 659114 in ubuntuone-client "music isn't transferred to my account (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/65911413:55
binoulthen I retried13:55
binoulI deleted all my files on the cloud13:56
binouland I purchased my songs one more time on the U1MS13:56
binoulNow I have more than 120 MB on the cloud13:56
binoulI guess some of these MB are my firefox bookmarks13:58
binoulbut the rest must be my music13:58
ryebinoul, I see the errors for downloading some of your music (well, a lot of error records), let me poke muffinresearch13:59
binoulbefore telling anything else14:01
binoulI would like to thank you for your help14:01
didrocksit seems that I get some data sync issue14:08
=== zyga-break is now known as zyga
didrocksare there some slowdown known on the server side?14:08
didrocksit tries to sync a pdf from 30 MiB for more than one hour now14:08
didrocks connection: Not User With Network14:08
didrocksthat's wrong! I'm here :)14:09
ryedidrocks, 'not user' means that syncdaemon does not know your user credentials, hm14:09
didrocksrye: oh weird, I've already transfered a lot of data on that computer14:10
ryedidrocks, hm, could you please try --connecting syncdaemon (u1sdtool --connect) ? it should ask for credentials14:10
didrocksrye: sure, trying :)14:11
didrocksrye: nothing was asked, but I'm now connected it seems14:11
didrocksConnection: With User With Network14:11
didrocksseems like it finished metadata and now work on content :)14:13
ryedidrocks, are you on maverick?14:13
didrocksrye: right14:13
didrocksit there any log I can get to see if at least it tried to connect before?14:13
ryebinoul, muffinresearch will respond as soon as he is able14:13
ryedidrocks, ~/.cache/ubuntuone/log/syncdaemon.log, as always14:13
didrocksrye: I'm pastebin it removing my credential info14:14
didrocksrye: we clearly see there was a blackout (http://paste.ubuntu.com/511645/)14:18
ryedidrocks, your client was not connected initially14:19
didrocksrye: the question, of course, is "why?" :)14:19
ryedidrocks, bug #651237 and this is one of the reasons I am pushing my indicator ppa everywhere14:20
ubot4Launchpad bug 651237 in ubuntuone-client (Ubuntu) (and 3 other projects) "ubuntuone-launch fails to start syncdaemon if dbus call times out (affects: 2) (heat: 309)" [Undecided,New] https://launchpad.net/bugs/65123714:20
ryewell, not pushing, but telling everyone how awesome it is14:20
didrocksrye: heh, most of the time I'm against ppa as being a distro guy :) but if you want some sponsoring to make it enter natty, do not hesitate :-)14:21
didrocksseems that there is a fix, maybe it worths an SRU once u1 guys are ok with it14:22
didrocksand it's synced now, great! thanks rye :)14:23
ryedidrocks, well, indicator is only a playground for various features, however I hate not being able to find out the status of Ubuntu One quickly.14:23
didrocksrye: right, the nautilus plugin should get some love for that14:24
=== yofel_ is now known as yofel
=== zyga is now known as zyga-afk
antonio_hello, how do I sign up for the 30 day trial of ubuntu one mobile?15:47
cgreganHello UbuntuOne team. I am wondering when the "Download Unavailable" error will be fixed for the US?16:22
cgregansorry....Music Store question16:23
=== zyga-afk is now known as zyga
duanedesignhello cgregan16:41
cgreganhello duanedesign16:41
duanedesigncgregan: is this a song you have purchased through the music store?16:42
cgreganduanedesign: I was trying to buy the XX album from the home page16:42
cgreganduanedesign: also happened when I searched for an album "mumford and sons: Sigh no More" and tried to buy...so not just the recommended albums are affected16:49
duanedesignwhich store (region) are you in?16:50
cgreganduanedesign: how do I know? I am in Boston USA physically16:51
duanedesignok then you are the US store :)16:52
duanedesigncgregan: this is an error you get when you click on checkout? Or is this showing up after you purchase on 'My Downloads'?17:07
cgreganduanedesign: As soon as I click "Download" for the album on the page which allows individual track downloads for full album download17:09
karniverterok: Have you developed software using TDD?17:10
=== karni is now known as mkarnicki
mkarnickiverterok: at my old nick now17:10
mkarnickiverterok: it was me asking question ;)17:10
verterokmkarnicki: hi :)17:10
mkarnickiverterok: hi there :)17:10
mattgriffinduanedesign, cgregan: hi :)17:11
verterokmkarnicki: yes, I tried it a bit...I'm completely convinced with TDD, but it's quite nice17:11
cgreganmattgriffin: hello17:11
verterokmkarnicki: I'm *not* completely convinced :)17:11
mkarnickiverterok: ah17:11
mkarnickiverterok: was u1-java-sp developed that way perhaps?17:11
verterokmkarnicki: nope, no TDD17:11
verterokmkarnicki: only unittests, but not TDD17:12
mattgriffincgregan: so you are on the My Downloads page in the music store and you click the link to download the song again, right?17:12
mkarnickiverterok: I just had a job interview, that's why those questions are coming from my head17:12
mkarnickiverterok: you think i could develop AU1 using TDD ?17:12
mkarnickiverterok: suppose I started from scratch17:12
mattgriffincgregan: oh... you're on the album page in the store and you click the "Download" link so you can buy it, right?17:12
cgreganmattgriffin: no..I am on the "Home" page and click the XX album from the Recommended section17:13
cgreganmattgriffin: yes17:13
mattgriffingotcha17:13
mkarnickiverterok: probably I could use a mock client then, wounldn't I17:13
verterokmkarnicki: yes, you can17:13
verterokmkarnicki: probably17:13
mattgriffincgregan: try closing Rbox and re-opening it17:13
mkarnickiverterok: what's the best way to get started with delta?17:13
mkarnickiverterok: is there much new API code?17:13
verterokmkarnicki: with generations? and the get_delta request?17:14
mkarnickiverterok: right, yes17:14
mattgriffincgregan: there's an issue with session timeouts if you keep Rbox and the music store open for a while. it restricts your ability to complete the purchase process... solution is to re-open Rbox (and restart the session)17:14
mkarnickiverterok: I remember you explained that to me17:14
verterokmkarnicki: there are two new methods in the client, and there should be new attributes in most of the objects returned from the client (generation)17:14
mkarnickiverterok: maybe I should just look at that code to start with..17:14
* mkarnicki nods17:15
verterokmkarnicki: the "new" generation attribute in the objects returned by the client isn't there yet (I think, need to check the code to be sure)17:15
verterokmkarnicki: but I don't remember adding that17:15
mkarnickiverterok: I think you're correct (someone (beuno?) told me detla works down, but not up)17:16
verterokmkarnicki: ?17:16
verterokdown and not up? I don't understand >)17:16
mkarnickiverterok: I mean.. does the client upload also only modified fragments of files? or still whole files?17:16
verterok:)17:16
verterokmkarnicki: no.. this isn't "deltas" this is "generations"17:17
mkarnickiverterok: or is it only server, that serves the delta down to the clients17:17
mkarnickiverterok: arghh sorry17:17
mkarnickiverterok: client says 'I've got generation 3', server sees 'I've got 5' and sends 5-317:17
mkarnickiverterok: ↑ is that right?17:17
mkarnickiverterok: and if the client has a file modified -- does it send the whole file, or only detected difference?17:18
mattgriffincgregan: are you in the Canonical MA office now? all users in that office are routed to the UK store b/c of how the office network is setup (U1MS home page will say 'UK Top Picks')... when you click on the XX album and try it buy it, 7digital's IP restrictions prevent you from proceeding with the purchase. solution = get off the Canonical network :)17:19
verterokmkarnicki: sort of17:19
cgreganmattgriffin: ah!17:19
mattgriffinsorry17:19
cgreganI am in the Lex office17:19
verterokmkarnicki: the client request the "delta" for a volume (e.g: the root), saying: get_delta(generation=3)17:19
cgreganmattgriffin: thanks!17:19
mkarnickiverterok: aah, right17:20
mattgriffinduanedesign: we figured it out ^. something specific to the canonical network config in our US office17:20
verterokmkarnicki: the server reply with a GET_DELTA message, that contains all the nodes (moves and deletetios too) from generation 3 to the current (and the current generation number)17:20
verterokmkarnicki: it's only for the "metadata"17:20
* cgregan goes to kick elmo in the shin :-)17:20
mkarnickimattgriffin: hey, you're the person that saw my AndroidU1 recently, haven't you :)17:20
verterokmkarnicki: so, no more Query and sunch things :)17:20
mkarnickiverterok: I see!17:20
mattgriffinmkarnicki: i haven't seen the app actually... but it's on my todo. don't have an android phone so going to run in a virtual device17:21
mkarnickimattgriffin: ohhh.. but I thought I heard you liked it :( ?17:22
mkarnickimattgriffin: anyway, maybe you liked the concept. I was happy to hear that from Stuart :)17:22
mkarnickiverterok: I should play with the code then, thank you for the explanation :)17:22
mattgriffinmkarnicki: :) i know that i'll like it... looking forward to taking it for a spin!17:22
mkarnickimattgriffin: great ^ ^ I plan to write it from scratch, much stronger, and much better (dashboard, action bar, delta/generations support)17:23
verterokmkarnicki: np17:24
mkarnickiverterok: thanks, have a lovely evening :)17:24
mkarnickimattgriffin: you probably know about that site: https://wiki.ubuntu.com/AndroidU1 , have fun :)17:25
* mkarnicki leaves. Have a great getTimeOfDay() guys17:26
duanedesigngreat mattgriffin. I would never of thought of that :P17:35
duanedesignmentioned this earlier but in case some of you were not here. I updated the stickies in the Ubuntu One section of the Forums. If anyone has any edits or something they want to add please let me know. http://ubuntuforums.org/forumdisplay.php?f=36717:40
mattgriffinduanedesign: thanks!17:43
=== beuno is now known as beuno-lunch
larsemilrumoour has it there is a windows client out there now?18:08
duanedesignlarsemil: it is getting close18:19
larsemilduanedesign: cool. no need for me, but some friends18:19
larsemilthe new plans and rates for sure made me paying customer.18:19
duanedesignthat is good to here18:19
ryeme is calling this a day and switching to non-responsive mode18:19
larsemilallthough i would like mobile contact sync to be one thing and the mobile music streaming one thing. dont want the music, just sync contacts.18:20
larsemilrye: have a nice evening18:20
duanedesigncya tom rye18:29
larsemilshould not contact sync be working in 10.10? i get that adressbook is not available18:39
=== beuno-lunch is now known as beuno
duanedesignhello larsemil19:04
larsemilduanedesign: yo19:04
duanedesignlarsemil: are these the steps you followed to set up contacts in evolution https://wiki.ubuntu.com/UbuntuOne/Tutorials/Contacts19:06
larsemilduanedesign: i have couple of hundred adresses in my ubuntu one account. want them to show up on the computer.19:07
duanedesignlarsemil: ok/ so you have all your contacts in the cloud and you want them to show up locally in evolution?19:11
larsemilduanedesign: yes19:27
duffydackI`m in maverick, is it safe to remove network-manager?20:50
duffydackI know in lucid u1 is somewhat reliant on it..20:50
duffydackor was.20:50
dobeyduffydack: it was not required in lucid21:48
dobeyduffydack: and shouldn't be now21:48
duffydackdobey, oh ok.  I just had some trouble a while ago and it turned out me not using NM had something to do with it.  I wont pretend to understand it.  nvm.  Thanks21:49
dobeyduffydack: there is a lot of confusion surrounding the meaning of 'not using nm' though :)21:50
* ajmitch had more problems with NM being installed but not controlling the interface21:50
dobeywell21:50
dobeyif NM is running, and not controlling the interface, you will have problems21:50
dobeyyou can either disable the service, or uninstall it21:50
duffydackyeah, I mean I wasnt using the nm applet but the service was still there..  anyway rye and someone else sorted it out for me..21:50
duffydackit was only a problem in lucid anyway21:51
ajmitchit's because NM is meant to ignore interfaces that are configured in /etc/network/interfaces, which works fine for the most part21:51
duffydackI removed it anyway, works ok.21:51
ajmitchexcept when it's detected that NM is there, and apps check it for the online state21:51
duffydackworking good in maverick, along with u1 indicator :)  pure win21:52
benstehi, using 10.10 I could not yet connect with ubuntu one - indicator applet setting is not launching and menu entry doesn't offer me a input box for username and password, where does I have to connect to ?22:49

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