[02:26] <munk0r> Hi, I just made some purchases on the music store, but the files didn't appear in my Ubuntu One account and Rhythmbox claims I don't have an Internet connection anymore. Can someone please help?
[02:29] <munk0r> Oh, I had to properly restart Rhythmbox.
[04:17] <jonathan> trying to stop syncing certain folders.  I think I overwhelmed ubuntu one when I decided to sync a bunch of folders at bunch.  I guess this error when I try: u1sdtool --unsubscribe-folder=(my id)
[04:17] <jonathan> dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.
[09:45] <fasj3492> hi!
[09:46] <rye> fasj3492, hi
[09:46] <fasj3492> any news on using ubuntuone with nokia n900?
[09:46] <duanedesign> morning all
[09:47] <rye> fasj3492, unfortunately no news for that as far as I know.
[09:47] <fasj3492> aww too bad :( well, i just signed up for the 2gb free service and i will start testing it as soon as i updated my rigs to 10.10
[09:48] <fasj3492> love the idea of one, although when i checked out the music store i was shocked by the prices ;( i just cant shop there when the price is *2 of amazon mp3
[09:53] <fasj3492> bye
[09:59] <mandel> duanedesign, morning ;)
[10:00] <duanedesign> morning mandel
[10:02] <duanedesign> mandel: making some good progress on getting my irc logs into couch and making a viewer
[10:02] <mandel> duanedesign, nice! by the way, chad and I will be in orlando and after we have to do a desktopcouch sprint
[10:03] <mandel> duanedesign, so, if you can bring the code to see how you use it would be great
[10:03] <mandel> duanedesign, also give some feedback about api and all that :D
[10:03] <duanedesign> sounds fun
[10:03] <mandel> duanedesign, well, we want to improve desktopcouch, so real examples are the best thing to have
[10:04] <duanedesign> dont know why i keep starting new projects :P losing enough sleep as is.
[10:05] <mandel> duanedesign, well, they say people that sleep little are smarter...
[10:05] <mandel> duanedesign, dont know if it si true, but is nice to think it ;)
[10:06] <duanedesign> chad is in orlando isnt he? lucky :)
[10:26] <mandel> duanedesign, yep, he is from there, but is just luck, last time it was in brussles I was there...
[10:27] <mandel> duanedesign, hopefully there would be another one in spains :P
[10:34] <spilak> hi
[10:35] <spilak> i have got a little problem
[10:35] <spilak> i have a 50Gb ubuntu account
[10:35] <spilak> but
[10:35] <spilak> I change just 20Gb account, but it's not possible
[10:35] <spilak> why?
[10:35] <mandel> spilak, let me get you the rigth guy...
[10:38] <mandel> spilak, ok, so there is the code to do that is not there yet, bbut in the plans of being there, easiest way to solve it right now is to to cancel your subscription, wait until the end of the billing period and then resubscribe
[10:38] <spilak> aham
[10:38] <mandel> spilak, major pain in the ass, sorry
[10:38] <spilak> end of the billig perriod
[10:39] <spilak> aha
[10:39] <spilak> but i can not use my syncronisation
[10:39] <spilak> why ubuntu one say i have got not enough space
[10:39] <mandel> spilak, mm lets get rye on this, he knows more than I do of this things
[10:39] <spilak> but my end of billig period on oktober 19
[10:40] <mandel> rye, can you help spilak
[10:40] <mandel> ??
[10:40] <mandel> spilak, I really do not know that much about billing details, sorry
[10:40] <spilak> ok
[10:40] <spilak> thanks
[10:40] <mandel> spilak, but I know rye is around and he surely can help you
[10:41] <rye> spilak, hi, reading..
[10:41] <spilak> rye, hi
[10:41] <spilak> :-D
[10:41] <rye> spilak, ok, how much usage % is your web interface showing in https://one.ubuntu.com/files/ ?
[10:42] <spilak> 283% :-D
[10:42] <spilak> :-D
[10:42] <rye> spilak, yeah
[10:42] <spilak> I had got 50Gb account
[10:42] <spilak> but I canceled
[10:42] <spilak> I would like to buy 20Gb
[10:42] <spilak> but now
[10:46] <rye> spilak, could you please send a message to ubuntuone-support@canonical.com citing this conversation so that when I get more info from beuno/jdo I can poke them and ask for assistance?
[10:46] <spilak> ok
[10:47] <spilak> thanks
[10:47] <spilak> rye, :-D I tryed, but i get 403 Forbidden
[10:47] <spilak> :-d
[10:48] <rye> spilak, o_O ?
[10:48] <rye> spilak, what is the page URL that gives you 403 ?
[10:48] <spilak> rye
[10:48] <spilak> ok
[10:48] <spilak> it succesfull
[10:48] <spilak> i send a emal
[10:52] <spilak> rye, i'm waiting
[10:55] <rye> spilak, i will be able to get more information only in 3 hours, I will send you an email when I get more info later today.
[11:20] <rye> out of space dialog needs fixing badly
[11:22] <rye> rebooting to see how bad it is during fresh start on a live system
[11:36] <rye> for those who see  Notes, Contacts and Bookmarks
[11:36] <rye> Our Notes, Contacts and Bookmarks database is not responding at the moment. - we are aware of this issue and working on that
[11:37] <spilak> rye, hi
[11:37] <spilak> rye, i tried buy 20Gb account
[11:38] <rye> spilak, hi, i believe you have not received my message - <rye> spilak, i will be able to get more information only in 3 hours, I will send you an email when I get more info later today.
[11:38] <spilak> rye, my bank account -2x2.39 euro
[11:38] <spilak> rye, but my account can i not use
[11:38] <spilak> rye, ok, i'm waiting
[11:38] <spilak> rye, thanks
[11:39] <rye> spilak, i am very sorry for the experience you are currently having, but we will sort it out.
[11:39] <spilak> ok
[11:40] <duanedesign> mandel: a year ago uds was in Dallas which is very close to wherre i live. unfortunately my grandfather passed away two days before UDS began so i missed it. Spain would be nice :)
[11:41] <mandel> duanedesign, unfortunate :( spain would nice, at leat we could have a number of locals, Madrid would be very nice
[11:42] <duanedesign> mandel: i have always dreamed of going to europe so if i can keep my contributions up i might just get to go to UDS in Europe \o/
[11:43] <mandel> duanedesign, then work yous ass hehe ;)
[11:43] <duanedesign> right!
[11:43] <mandel> duanedesign, trust me, community is not ignored at all
[11:44] <duanedesign> mandel:in europe i would have trouble concentrating on sessions though :) I would want to be tourist :P
[11:44] <mandel> duanedesign, indeed in all I've been I have done nothing but meetings, although we always do something in the night, at least us, most of the company works 'til late in the hotel bar
[11:45] <mandel> which ususally has great conversations
[12:30] <tanapat> hello
[12:38] <rye> desktop+ people, i have a question regarding out of space dialog (bug #650671) - every time we receive quota-exceeded notification we recreate dialog from scratch causing major flickering, CPU usage and the feeling that Ubuntu One is broken. QuotaExceeded is sent for every item being put into content queue so on startup that may be a pretty degraded experience
[12:38] <ubot4> Launchpad bug 650671 in ubuntuone-client (Ubuntu) "UbuntuOne "out of space" dialog is broken (affects: 1) (heat: 487)" [Undecided,New] https://launchpad.net/bugs/650671
[12:39] <rye> desktop+: can we keep the dialog reference to reduce cpu / Xorg usage for window redrawing and provide a single notification about Out of quota info?
[12:51] <duanedesign> i am working on some new stickies for the Ubuntu One section of the forums. http://ubuntuforums.org/showthread.php?t=1594301
[12:58] <rye> duanedesign, ok, i will notify you when indicator starts implanting into startup applications automatically
[13:14] <nessita> rye: you should ping  alecu when he comes in
[13:15] <duanedesign> and one other sticky i did for the forum. it is the post about the new service offerings. It also has links to the Ubuntu One FAQ and Status pages. http://ubuntuforums.org/showthread.php?t=1594330
[13:23] <rye> duanedesign, I am trying to understand how the faq can be made more usable. For now I have the idea that every category will be rendered on a separate page to reduce clutter (i.e. proxy requests to FAQ page and categorize accordingly) with the full text search, embedded images and e.g. video... I need to think more
[13:30] <duanedesign> rye: sounds good. That also reminds me. https://wiki.ubuntu.com/UbuntuOne/FAQ#How%20do%20I%20update%20the%20credit%20card%20on%20my%20account?
[13:31] <duanedesign> this FAQ is no longer correct. Is there a way for someone to update the card through the site?
[13:33] <rye> duanedesign, yes, there is one, let me take some screenshots
[13:52] <binoul> hi there
[13:52] <binoul> I have a big problem with Ubuntu one
[13:52] <binoul> I lost 130 EUR
[13:53] <binoul> I have 120 MB in the cloud
[13:53] <duanedesign> hello binoul
[13:53] <binoul> but I don't know how to find my data
[13:53] <rye> binoul, hi
[13:54] <rye> binoul, em, could you please provide more information about 'lost 130 EUR', how were they lost?
[13:54] <binoul> I paid some songs and I couldn't transfer them to my computer
[13:55] <binoul> see bug 659114 on launchpad
[13:55] <ubot4> Launchpad bug 659114 in ubuntuone-client "music isn't transferred to my account (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/659114
[13:55] <binoul> then I retried
[13:56] <binoul> I deleted all my files on the cloud
[13:56] <binoul> and I purchased my songs one more time on the U1MS
[13:56] <binoul> Now I have more than 120 MB on the cloud
[13:58] <binoul> I guess some of these MB are my firefox bookmarks
[13:58] <binoul> but the rest must be my music
[13:59] <rye> binoul, I see the errors for downloading some of your music (well, a lot of error records), let me poke muffinresearch
[14:01] <binoul> before telling anything else
[14:01] <binoul> I would like to thank you for your help
[14:08] <didrocks> it seems that I get some data sync issue
[14:08] <didrocks> are there some slowdown known on the server side?
[14:08] <didrocks> it tries to sync a pdf from 30 MiB for more than one hour now
[14:08] <didrocks>  connection: Not User With Network
[14:09] <didrocks> that's wrong! I'm here :)
[14:09] <rye> didrocks, 'not user' means that syncdaemon does not know your user credentials, hm
[14:10] <didrocks> rye: oh weird, I've already transfered a lot of data on that computer
[14:10] <rye> didrocks, hm, could you please try --connecting syncdaemon (u1sdtool --connect) ? it should ask for credentials
[14:11] <didrocks> rye: sure, trying :)
[14:11] <didrocks> rye: nothing was asked, but I'm now connected it seems
[14:11] <didrocks> Connection: With User With Network
[14:13] <didrocks> seems like it finished metadata and now work on content :)
[14:13] <rye> didrocks, are you on maverick?
[14:13] <didrocks> rye: right
[14:13] <didrocks> it there any log I can get to see if at least it tried to connect before?
[14:13] <rye> binoul, muffinresearch will respond as soon as he is able
[14:13] <rye> didrocks, ~/.cache/ubuntuone/log/syncdaemon.log, as always
[14:14] <didrocks> rye: I'm pastebin it removing my credential info
[14:18] <didrocks> rye: we clearly see there was a blackout (http://paste.ubuntu.com/511645/)
[14:19] <rye> didrocks, your client was not connected initially
[14:19] <didrocks> rye: the question, of course, is "why?" :)
[14:20] <rye> didrocks, bug #651237 and this is one of the reasons I am pushing my indicator ppa everywhere
[14:20] <ubot4> Launchpad bug 651237 in ubuntuone-client (Ubuntu) (and 3 other projects) "ubuntuone-launch fails to start syncdaemon if dbus call times out (affects: 2) (heat: 309)" [Undecided,New] https://launchpad.net/bugs/651237
[14:20] <rye> well, not pushing, but telling everyone how awesome it is
[14:21] <didrocks> rye: heh, most of the time I'm against ppa as being a distro guy :) but if you want some sponsoring to make it enter natty, do not hesitate :-)
[14:22] <didrocks> seems that there is a fix, maybe it worths an SRU once u1 guys are ok with it
[14:23] <didrocks> and it's synced now, great! thanks rye :)
[14:23] <rye> didrocks, well, indicator is only a playground for various features, however I hate not being able to find out the status of Ubuntu One quickly.
[14:24] <didrocks> rye: right, the nautilus plugin should get some love for that
[15:47] <antonio_> hello, how do I sign up for the 30 day trial of ubuntu one mobile?
[16:22] <cgregan> Hello UbuntuOne team. I am wondering when the "Download Unavailable" error will be fixed for the US?
[16:23] <cgregan> sorry....Music Store question
[16:41] <duanedesign> hello cgregan
[16:41] <cgregan> hello duanedesign
[16:42] <duanedesign> cgregan: is this a song you have purchased through the music store?
[16:42] <cgregan> duanedesign: I was trying to buy the XX album from the home page
[16:49] <cgregan> duanedesign: also happened when I searched for an album "mumford and sons: Sigh no More" and tried to buy...so not just the recommended albums are affected
[16:50] <duanedesign> which store (region) are you in?
[16:51] <cgregan> duanedesign: how do I know? I am in Boston USA physically
[16:52] <duanedesign> ok then you are the US store :)
[17:07] <duanedesign> cgregan: this is an error you get when you click on checkout? Or is this showing up after you purchase on 'My Downloads'?
[17:09] <cgregan> duanedesign: As soon as I click "Download" for the album on the page which allows individual track downloads for full album download
[17:10] <karni> verterok: Have you developed software using TDD?
[17:10] <mkarnicki> verterok: at my old nick now
[17:10] <mkarnicki> verterok: it was me asking question ;)
[17:10] <verterok> mkarnicki: hi :)
[17:10] <mkarnicki> verterok: hi there :)
[17:11] <mattgriffin> duanedesign, cgregan: hi :)
[17:11] <verterok> mkarnicki: yes, I tried it a bit...I'm completely convinced with TDD, but it's quite nice
[17:11] <cgregan> mattgriffin: hello
[17:11] <verterok> mkarnicki: I'm *not* completely convinced :)
[17:11] <mkarnicki> verterok: ah
[17:11] <mkarnicki> verterok: was u1-java-sp developed that way perhaps?
[17:11] <verterok> mkarnicki: nope, no TDD
[17:12] <verterok> mkarnicki: only unittests, but not TDD
[17:12] <mattgriffin> cgregan: so you are on the My Downloads page in the music store and you click the link to download the song again, right?
[17:12] <mkarnicki> verterok: I just had a job interview, that's why those questions are coming from my head
[17:12] <mkarnicki> verterok: you think i could develop AU1 using TDD ?
[17:12] <mkarnicki> verterok: suppose I started from scratch
[17:12] <mattgriffin> cgregan: oh... you're on the album page in the store and you click the "Download" link so you can buy it, right?
[17:13] <cgregan> mattgriffin: no..I am on the "Home" page and click the XX album from the Recommended section
[17:13] <cgregan> mattgriffin: yes
[17:13] <mattgriffin> gotcha
[17:13] <mkarnicki> verterok: probably I could use a mock client then, wounldn't I
[17:13] <verterok> mkarnicki: yes, you can
[17:13] <verterok> mkarnicki: probably
[17:13] <mattgriffin> cgregan: try closing Rbox and re-opening it
[17:13] <mkarnicki> verterok: what's the best way to get started with delta?
[17:13] <mkarnicki> verterok: is there much new API code?
[17:14] <verterok> mkarnicki: with generations? and the get_delta request?
[17:14] <mkarnicki> verterok: right, yes
[17:14] <mattgriffin> cgregan: there's an issue with session timeouts if you keep Rbox and the music store open for a while. it restricts your ability to complete the purchase process... solution is to re-open Rbox (and restart the session)
[17:14] <mkarnicki> verterok: I remember you explained that to me
[17:14] <verterok> mkarnicki: there are two new methods in the client, and there should be new attributes in most of the objects returned from the client (generation)
[17:14] <mkarnicki> verterok: maybe I should just look at that code to start with..
[17:15]  * mkarnicki nods
[17:15] <verterok> mkarnicki: the "new" generation attribute in the objects returned by the client isn't there yet (I think, need to check the code to be sure)
[17:15] <verterok> mkarnicki: but I don't remember adding that
[17:16] <mkarnicki> verterok: I think you're correct (someone (beuno?) told me detla works down, but not up)
[17:16] <verterok> mkarnicki: ?
[17:16] <verterok> down and not up? I don't understand >)
[17:16] <mkarnicki> verterok: I mean.. does the client upload also only modified fragments of files? or still whole files?
[17:16] <verterok> :)
[17:17] <verterok> mkarnicki: no.. this isn't "deltas" this is "generations"
[17:17] <mkarnicki> verterok: or is it only server, that serves the delta down to the clients
[17:17] <mkarnicki> verterok: arghh sorry
[17:17] <mkarnicki> verterok: client says 'I've got generation 3', server sees 'I've got 5' and sends 5-3
[17:17] <mkarnicki> verterok: ↑ is that right?
[17:18] <mkarnicki> verterok: and if the client has a file modified -- does it send the whole file, or only detected difference?
[17:19] <mattgriffin> cgregan: are you in the Canonical MA office now? all users in that office are routed to the UK store b/c of how the office network is setup (U1MS home page will say 'UK Top Picks')... when you click on the XX album and try it buy it, 7digital's IP restrictions prevent you from proceeding with the purchase. solution = get off the Canonical network :)
[17:19] <verterok> mkarnicki: sort of
[17:19] <cgregan> mattgriffin: ah!
[17:19] <mattgriffin> sorry
[17:19] <cgregan> I am in the Lex office
[17:19] <verterok> mkarnicki: the client request the "delta" for a volume (e.g: the root), saying: get_delta(generation=3)
[17:19] <cgregan> mattgriffin: thanks!
[17:20] <mkarnicki> verterok: aah, right
[17:20] <mattgriffin> duanedesign: we figured it out ^. something specific to the canonical network config in our US office
[17:20] <verterok> mkarnicki: the server reply with a GET_DELTA message, that contains all the nodes (moves and deletetios too) from generation 3 to the current (and the current generation number)
[17:20] <verterok> mkarnicki: it's only for the "metadata"
[17:20]  * cgregan goes to kick elmo in the shin :-)
[17:20] <mkarnicki> mattgriffin: hey, you're the person that saw my AndroidU1 recently, haven't you :)
[17:20] <verterok> mkarnicki: so, no more Query and sunch things :)
[17:20] <mkarnicki> verterok: I see!
[17:21] <mattgriffin> mkarnicki: i haven't seen the app actually... but it's on my todo. don't have an android phone so going to run in a virtual device
[17:22] <mkarnicki> mattgriffin: ohhh.. but I thought I heard you liked it :( ?
[17:22] <mkarnicki> mattgriffin: anyway, maybe you liked the concept. I was happy to hear that from Stuart :)
[17:22] <mkarnicki> verterok: I should play with the code then, thank you for the explanation :)
[17:22] <mattgriffin> mkarnicki: :) i know that i'll like it... looking forward to taking it for a spin!
[17:23] <mkarnicki> mattgriffin: great ^ ^ I plan to write it from scratch, much stronger, and much better (dashboard, action bar, delta/generations support)
[17:24] <verterok> mkarnicki: np
[17:24] <mkarnicki> verterok: thanks, have a lovely evening :)
[17:25] <mkarnicki> mattgriffin: you probably know about that site: https://wiki.ubuntu.com/AndroidU1 , have fun :)
[17:26]  * mkarnicki leaves. Have a great getTimeOfDay() guys
[17:35] <duanedesign> great mattgriffin. I would never of thought of that :P
[17:40] <duanedesign> mentioned this earlier but in case some of you were not here. I updated the stickies in the Ubuntu One section of the Forums. If anyone has any edits or something they want to add please let me know. http://ubuntuforums.org/forumdisplay.php?f=367
[17:43] <mattgriffin> duanedesign: thanks!
[18:08] <larsemil> rumoour has it there is a windows client out there now?
[18:19] <duanedesign> larsemil: it is getting close
[18:19] <larsemil> duanedesign: cool. no need for me, but some friends
[18:19] <larsemil> the new plans and rates for sure made me paying customer.
[18:19] <duanedesign> that is good to here
[18:19] <rye> me is calling this a day and switching to non-responsive mode
[18:20] <larsemil> allthough i would like mobile contact sync to be one thing and the mobile music streaming one thing. dont want the music, just sync contacts.
[18:20] <larsemil> rye: have a nice evening
[18:29] <duanedesign> cya tom rye
[18:39] <larsemil> should not contact sync be working in 10.10? i get that adressbook is not available
[19:04] <duanedesign> hello larsemil
[19:04] <larsemil> duanedesign: yo
[19:06] <duanedesign> larsemil: are these the steps you followed to set up contacts in evolution https://wiki.ubuntu.com/UbuntuOne/Tutorials/Contacts
[19:07] <larsemil> duanedesign: i have couple of hundred adresses in my ubuntu one account. want them to show up on the computer.
[19:11] <duanedesign> larsemil: ok/ so you have all your contacts in the cloud and you want them to show up locally in evolution?
[19:27] <larsemil> duanedesign: yes
[20:50] <duffydack> I`m in maverick, is it safe to remove network-manager?
[20:50] <duffydack> I know in lucid u1 is somewhat reliant on it..
[20:50] <duffydack> or was.
[21:48] <dobey> duffydack: it was not required in lucid
[21:48] <dobey> duffydack: and shouldn't be now
[21:49] <duffydack> dobey, oh ok.  I just had some trouble a while ago and it turned out me not using NM had something to do with it.  I wont pretend to understand it.  nvm.  Thanks
[21:50] <dobey> duffydack: there is a lot of confusion surrounding the meaning of 'not using nm' though :)
[21:50]  * ajmitch had more problems with NM being installed but not controlling the interface
[21:50] <dobey> well
[21:50] <dobey> if NM is running, and not controlling the interface, you will have problems
[21:50] <dobey> you can either disable the service, or uninstall it
[21:50] <duffydack> yeah, I mean I wasnt using the nm applet but the service was still there..  anyway rye and someone else sorted it out for me..
[21:51] <duffydack> it was only a problem in lucid anyway
[21:51] <ajmitch> it's because NM is meant to ignore interfaces that are configured in /etc/network/interfaces, which works fine for the most part
[21:51] <duffydack> I removed it anyway, works ok.
[21:51] <ajmitch> except when it's detected that NM is there, and apps check it for the online state
[21:52] <duffydack> working good in maverick, along with u1 indicator :)  pure win
[22:49] <benste> hi, using 10.10 I could not yet connect with ubuntu one - indicator applet setting is not launching and menu entry doesn't offer me a input box for username and password, where does I have to connect to ?