/srv/irclogs.ubuntu.com/2010/10/15/#ubuntuone.txt

rodrigo_kklimonda, hey, just to let you know I've branched couchdb-glib on git, so we're free to break it now :)11:27
duanedesignmorning #ubuntuone12:44
kenvandineare there known problems with tomboy syncing?14:19
kenvandine[ERROR 09:18:59.800] Synchronization failed with the following exception: The remote server returned an error: (404) NOT FOUND.14:19
kenvandinerodrigo_, ^^14:25
rodrigo_kenvandine, not that I know, but this looks like your tokens got lost :(14:26
rodrigo_kenvandine, can you try re-authenticating tomboy?14:26
rodrigo_kenvandine, do a backup of ~/.local/share/tomboy, just in case14:26
kenvandineok14:27
ryekenvandine, maverick or lucid ?14:27
kenvandinemaverick14:27
kenvandineworked yesterday14:27
ryekenvandine, O_O14:27
kenvandinei think14:27
ryekenvandine, could you please go to https://one.ubuntu.com/account/machines/14:27
ryekenvandine, please do not reauthorize now14:28
kenvandineok14:28
ryekenvandine, are you using "Ubuntu One" service in Tomboy or "Tomboy Web" ?14:28
kenvandineU114:28
ryekenvandine, could you please check whether your Ubuntu One syncdaemon is connected - u1sdtool --status?14:28
kenvandinei have a device listed for this machine with (tomboy)14:29
kenvandineit is connected14:29
kenvandineno error14:29
* rye is going to release updated indicator this weekend, hopefully will finally freeze the strings14:29
rodrigo_rye, so, what do you think the error is then?14:30
ryekenvandine, http://ubuntuone.com/p/KXj/ - is that really Ubuntu One that you have selected there?14:32
ryerodrigo_, if that's Ubuntu SSO token lost, then this does not make any sense since SyncDaemon would not be able to connect, and since it is working it is really weird14:33
kenvandineyes, that is all i have ever used14:33
rodrigo_rye, but it's not, since he has the tomboy token14:33
kenvandinebut the error from the server is 40414:33
kenvandinemakes me think it is server side...14:33
ryekenvandine, it can say 'Ubuntu One' and say 'already registered' or say 'Tomboy Web' with https://one.ubuntu.com/notes/ - that's what I am trying to find out14:34
kenvandinealready registered14:34
ryekenvandine, bug #575937 is what we first described the issue14:34
ubot4Launchpad bug 575937 in tomboy (Ubuntu) (and 1 other project) "Can't synchronize Tomboy Notes: Server returned 404 NOT FOUND (affects: 17) (dups: 4) (heat: 72)" [Undecided,Incomplete] https://launchpad.net/bugs/57593714:34
kenvandinelooking on the web, it looks like my notes i edited yesterday are there14:34
kenvandineactually i don't think it has my edits from yesterday, but it does have new notes created on monday or tuesday14:36
ryerodrigo_, in case that's Ubuntu One authorization then tomboy won't be able to reauthorize itself, ...14:37
ryekenvandine, could you please create a screenshot of tomboy preferences so that I stop bugging you with the details?14:37
kenvandinehttp://pastebin.ubuntu.com/513872/14:38
kenvandinethat has the urls14:38
kklimondarye: in your proposed couchdb format for im records, wouldn't it be more convienient to save time as a epoch instead od string?14:38
kenvandine[DEBUG 09:37:17.891] Building web request for URL: https://edge.one.ubuntu.com/notes/api/1.0/user/14:38
kklimondarodrigo_: great to hear that, I'm expecting some breakage then ;)14:38
kenvandinebut that works in a browser, so i guess bad auth14:38
kklimondahello all14:38
kklimondarye: also, with the current proposed schema it's going to be hard to get all messages, sent to and received from, a single id in one query (that's what telepathy-logger expects).14:40
kenvandinerye, aquarius says i'll get a 404 if i try to access a page that isn't authorized... so it must be my auth token14:40
ryekenvandine, yes, it is due to the tokens, but in case we have lost the token that SSO provided then we are having something really bad inconsistency between SyncDaemon OAuth tokens and web api oauth tokens, which is why I am trying to get as much details as possible14:41
kenvandineok14:42
kenvandinedoes that pastebin help?14:42
ryekenvandine, not really, it shows the URLs but we definitely respond with 404 if auth is invalid (though it is kind of weird, i should admit)14:43
duanedesignhello kklimonda14:44
kenvandineyeah, so how can i help check to see if the token is there?14:44
rodrigo_kenvandine: so, you have authenticated tomboy via SSO (did you get a browser for authenticating or the ubuntu-sso-client window)?14:53
kenvandinerodrigo_, no idea... i last authed it in may14:54
kenvandineaccording to the web UI14:54
rodrigo_kenvandine, ok, so it was via the old tokens stuff14:54
kenvandine21 May 201014:54
kenvandinealthough... that doesn't really make sense14:55
rodrigo_rye, that would explain the diff between tomboy and syndaemon14:55
rodrigo_kenvandine, oh, why?14:55
kenvandinei have re-installed this laptop since then... with a clean homedir14:55
rodrigo_kenvandine, hmm, when?14:55
* kenvandine wonders if he cleaned out some of those lately... 14:55
kenvandineaugust14:55
rodrigo_hmm, that can be SSO then14:56
kenvandineso if i haven't rebooted in a while, and since i rebooted i deleted the authorization14:56
kenvandinewould it keep working?14:56
kenvandineuntil i reboot14:56
rodrigo_yes, it should14:56
rodrigo_the tomboy tokens are stored in gconf14:56
kenvandineoh... does it now use the same auth as syncdaemon?14:56
ryekenvandine, yes14:56
rodrigo_kenvandine, yes, now it does, but for new users14:57
kenvandinehumm14:57
rodrigo_kenvandine, if you had the old tokens, it will use those14:57
kenvandineok, so this auth that says (tomboy) in it isn't used then14:57
kenvandinesince i re-installed14:57
kenvandineso if filesync works... it should work?14:58
kenvandineok, i just reconnected and it worked14:59
kenvandinefilesync that is14:59
kenvandinetomboy doesn't14:59
Kvik_sverigeHi i have a problem with my ubuntu one it's says i need more space but i only have 27.9MB and i can't sync15:13
rookscan i store some commercial stuff on ubuntuone that i own, that i access from other site (my blog)?15:18
rookssotre and publish15:18
duanedesignhello Kvik_sverige . Are you running maverick?15:23
Kvik_sverigeYes15:24
Kvik_sverigeduanedesign, this worked15:24
Kvik_sverigehttp://askubuntu.com/questions/3673/how-to-troubleshoot-ubuntu-one-in-maverick-beta15:24
Kvik_sverigeNow i just need it to sync :)15:25
duanedesignKvik_sverige: can you open the Ubuntu O ne Preferences from the Terminal. The command is ubuntuone-preferences15:26
Kvik_sverigeduanedesign, yes but it still don't sync15:26
duanedesignKvik_sverige: interested in what it prints to the Terminal. Could you post the output at http://paste.ubuntu.com/15:26
Kvik_sverigekeld@Kvik:~$ u1sdtool --connect15:27
Kvik_sverigekeld@Kvik:~$ ubuntuone-preferences15:27
Kvik_sverigekeld@Kvik:~$ ^C15:27
Kvik_sverigekeld@Kvik:~$15:27
duanedesignKvik_sverige: can you run the following command:  kilall ubuntu-sso-login; u1sdtool -q15:30
Kvik_sverigeit say killall command not found15:32
duanedesignsorry15:32
duanedesignkillall ubuntu-sso-login; u1sdtool -q15:32
Kvik_sverigeubuntuone-syncdaemon stopped15:32
duanedesignthen try to run ubuntuone-preferences again15:33
duanedesigndo you still get the error?15:33
Kvik_sverigeubuntuone-preferences15:34
Kvik_sverigeINFO:ubuntuone-preferences:Got credentials for Ubuntu One15:34
Kvik_sverigeERROR:ubuntuone-preferences:[Failure instance: Traceback (failure with no frames): <class 'dbus.exceptions.DBusException'>: org.freedesktop.DBus.Python.KeyError: Traceback (most recent call last):15:34
Kvik_sverige  File "/usr/lib/pymodules/python2.6/dbus/service.py", line 702, in _message_cb15:34
Kvik_sverige    retval = candidate_method(self, *args, **keywords)15:34
Kvik_sverige  File "/usr/lib/pymodules/python2.6/ubuntuone/syncdaemon/dbus_interface.py", line 1547, in get_info15:34
Kvik_sverige    mdobj = self.fs.get_by_path(path.encode('utf-8'))15:34
Kvik_sverige  File "/usr/lib/pymodules/python2.6/ubuntuone/syncdaemon/filesystem_manager.py", line 607, in get_by_path15:34
Kvik_sverige    mdid = self._idx_path[path]15:34
Kvik_sverigeKeyError: '/home/keld/.ubuntuone/Purchased from Ubuntu One'15:34
Kvik_sverige]15:34
duanedesignKvik_sverige: ok. For multilines of text it is easier to use http://paste.ubuntu.com then post the address it gives you here15:35
Kvik_sverigehttp://paste.ubuntu.com/513927/15:35
duanedesignKvik_sverige:ok, can you connect?15:36
Kvik_sverigeWhen i do that it says no more space and i only use 27.9 mb15:37
duanedesignKvik_sverige:  Could you please pastebin your ~/.cache/ubuntuone/log/syncdaemon.log  file15:39
Kvik_sverigeduanedesign, http://paste.ubuntu.com/513928/15:41
duanedesignKvik_sverige: could you please open seahorse (System / Preferences / Passwords and Encryption Keys). Do you see the entries such as 'UbuntuOne token for http://ubuntuone.com' or 'Ubuntu One' ?15:42
Kvik_sverige1 ubuntu one is there15:43
duanedesignKvik_sverige: could you please r-click and delete it15:44
Kvik_sverigeduanedesign, done15:44
Kvik_sverigei did that from a guide before also the next sync the same15:44
duanedesignok now run this command again in the Terminal:  u1sdtool -q; killall ubuntu-sso-login15:45
Kvik_sverigeduanedesign, done15:45
duanedesignok now: u1sdtool --connect15:45
Kvik_sverigethen i sign in?15:46
duanedesignyes. there shouuld be a link at the bottom for existin account15:46
Kvik_sverigeduanedesign, done15:47
Kvik_sverigeThe same no more space15:47
Kvik_sverigeduanedesign, sorry but i'm at the Library and it cloce in 10 min15:49
duanedesignKvik_sverige: ok while ubuntuone preeferences window is open can you run this command in a Terminal15:49
duanedesigndbus-send --print-reply --dest=com.ubuntu.sso /credentials com.ubuntu.sso.ApplicationCredentials.login_to_get_credentials "string:Ubuntu One" "string:Workaround for LP:657850" int64:015:49
Kvik_sverigecan i file a bug on this15:49
Kvik_sverigeINFO:ubuntuone-preferences:Got credentials for Ubuntu One15:50
duanedesignOn the Ubuntu One Preferences do you see your account information on the 'Account' tab15:51
Kvik_sverigeyes15:51
Kvik_sverige Ubuntu One @ Kvik (XGHptvUZWswUMcbwQIMFNZiRXDQGvNhStayjVrazGLOmUwyEvS) 15 Oct 201015:51
Kvik_sverige  Ubuntu One @ Kvik (KpFQiLTqCPiubVIZyaeCdjJVqaDQhowvqVFuqlEFPROsLDKyLi) 15 Oct 20115:51
duanedesignafter running the last command do you still get the 'out of space' error15:52
Kvik_sverigeduanedesign, no15:53
Kvik_sverigeduanedesign, it sync now15:53
Kvik_sverigeI can see it uploeade a fil15:54
Kvik_sverigeThanks15:54
Kvik_sverigefirst time it works in 10.1015:54
duanedesignwhat do you receive from the command: u1sdtool -s15:55
duanedesignKvik_sverige: oh ok :)15:55
duanedesignsorry i got a bit of lag on my commection did not see the last comments ;)15:55
Kvik_sverigekeld@Kvik:~$ u1sdtool -s15:55
Kvik_sverigeState: QUEUE_MANAGER15:55
Kvik_sverige    connection: With User With Network15:55
Kvik_sverige    description: processing queues15:55
Kvik_sverige    is_connected: True15:55
Kvik_sverige    is_error: False15:55
Kvik_sverige    is_online: True15:55
Kvik_sverige    queues: IDLE15:55
duanedesignKvik_sverige: that looks good15:56
Kvik_sverigecool because the Library close now15:56
duanedesign:)15:56
Kvik_sverigeand i have to get to the bus :)15:56
duanedesignKvik_sverige: you should be all set15:56
Kvik_sverigethanks15:56
duanedesignno problem glad i could help15:57
=== crapp1ngtaco is now known as crappingtaco
crappingtacoHey guys, I'm not seeing this in the FAQ/documentation, but is album artwork even support with the ubuntu one android app? Not a single CD shows a single album cover17:21
crappingtacosupported *17:22
duanedesignhello crappingtaco17:28
ChristianAdamskiHi, I ordered music store via rythmbox, but the files are not downloading17:32
crappingtacoHey duanedesign17:32
=== yofel_ is now known as yofel
dobeyppa:ubuntuone/stable is your new best friend if you're trying to stay on lucid and want new awesome21:36
pudgypawhey guys, is the cloud down? me and 5 others can't sync tomboy and files, in browser it seems DB might be down, Can i get a confirm if it's down, and possible recovery date?21:42
Lunar_LampI have a range of issues with Ubuntuone, which are probably all interlinked... 1)I'm told my storage is full, but the web reports only 900M (of 2gb) used.  Starting up rhythmbox can take ages some times, and looking at the output when run from a terminal, it seems to be an issue loading the oauth web page.21:43
Lunar_LampAny hints on how I can debug this? It's getting a little frustrating!21:43
Lunar_Lamp(also, syncing contacts to my mobile phone crashes every tiem)21:44
Lunar_Lamppudgypaw: the website looks to be working for me.21:45
pudgypawLunar_Lamp: Yeah website is up and one can log in, but if you go to Notes tab etc, it indicates the database is down?21:46
Lunar_LampI've never usd the notes section, but when I go there it says: "You have 0 notes. Get setup!" etc etc21:48
pudgypawLunar_Lamp: WHAT THE... you're right!!! even yesterday that area of the site was down and today it's back... but from my desktop things still won't sync right now.. this might be a maverick thing... i'm gonna reformat and see if i recover21:50
Kvik_sverigeLunar_Lamp, look at this i got help for the same problem to day22:45
Kvik_sverigehttp://ubuntudanmark.dk/forum/viewtopic.php?f=13&p=76090#p7609022:45
Kvik_sverigeLunar_Lamp, duanedesign he help me, look at the last post in that link22:46
Lunar_LampKvik_sverige: thanks22:52
Lunar_LampI read through and tried some of the suggestions.22:52
Kvik_sverigeLunar_Lamp, did it work?22:52
Kvik_sverigeLunar_Lamp, I can't help you more then that, i'm just a user of ubuntu22:53
Lunar_LampKvik_sverige: I don't think so alas :-(22:53

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