/srv/irclogs.ubuntu.com/2010/10/18/#ubuntuone.txt

ryeduffydack, I am going to do some experimental work on messaging applet working with Ubuntu One too. I am not yet ready to present anything but here's the bug #65973600:00
ubot4Launchpad bug 659736 in one-indicator "Implement experimental messaging menu item to relay Ubuntu One system messages to the user (affects: 1) (heat: 6)" [Wishlist,New] https://launchpad.net/bugs/65973600:00
duffydackI think the cloud icon on its own is enough00:02
ryeduffydack, initial applet removal was not the best solution, I agree. But it is better to have solution being built (even as a playground project) than to sit and say how it is bad that we do not have anything.00:02
duffydackit tells you all you need to know00:02
duffydackthe message menu is getting cluttered enough.....for some, more than others00:02
duffydackthe cloud icon being grey makes you wanna look at it00:03
duffydackalthough, the ubuntu theme could make the 'ghosted' text more readable.00:03
ryeduffydack, well, I really dislike current quota notification being done as a pop-up and there are other things that may want to grab your attention but do not interrupt the workflow00:04
duffydackmaybe instead of the grey cloud, make it a grey or white cloud with an !00:04
ryeduffydack, that's disabled text and I can't yet come up with anything better. For some themes it is really unreadable.00:04
duffydackjust give it some "look at me" thing00:05
ryeduffydack, the cloud icon is also not really good. If one has a weather applet nearby it starts to be a bit confusing00:06
eweissgewhat should I try?00:07
duffydackwell the u1 icon itself ?00:09
duffydackits the same/similar size00:09
duffydackits ubuntu + cloud00:09
duffydackbut make it mono00:09
ryeduffydack, i tried making it mono-friendly but I am not really a designer. it looked awful00:09
ryeeweissge, just a moment00:10
eweissgeok, sorry, I don't mean to be impatient, there are times when I know I don't get messages from people for some reason, lately00:10
ryeeweissge, could you please pastebin the replication log?00:11
eweissgeHow do I do that?00:11
ryeeweissge, e.g. to http://paste.ubuntu.com and give the resulting url to me?00:11
eweissgeok one moment00:12
eweissgethere is no replication log00:17
eweissgewe deleted them lol00:17
ryeeweissge, ah, erm, yes00:18
ryeeweissge, could you please start it from the terminal: /usr/lib/desktopcouch/desktopcouch-service00:18
ryeeweissge, it should start printing things00:18
eweissgehttp://paste.ubuntu.com/515302/00:19
ryehm, Invalid OAuth token00:23
ryeeweissge, is ubuntuone-preferences working fine for you, i.e. showing your email, quota usage (just to re-confirm)?00:24
eweissgeyep, and the usage percentage is also correct00:24
eweissgemy files and notes sync works great, but the contacts have never worked for me00:25
ryeeweissge, ok, I believe something is wrong with the tokens stored locally. I think these steps should help you get it working https://wiki.ubuntu.com/UbuntuOne/FAQ#I%20removed%20my%20computer,%20how%20do%20I%20add%20it%20again?00:26
eweissgewhich?  Remove and re-add my computer?00:29
ryeeweissge, "I removed my computer, how do I add it again?"00:33
eweissgeok,00:36
eweissgefinished00:37
eweissgeIn evolution : This address book cannot be opened.  This either means that an incorrect URI was entered, or the server is unreachable.00:38
eweissgeDetailed error message: Address Book does not exist00:38
ryeeweissge, that's ok, could you please restart the desktopcouch-service ?00:38
ryeeweissge, in order for evolution to reset, evolution --force-shutdown is required00:39
ryeand then run evolution again - this will quit all evolution processes00:39
* rye is very sorry to leave but he will be available tomorrow to assist in solving Ubuntu One issues00:39
eweissgedone00:42
eweissgeI'm still getting that error00:42
ryeeweissge, will you be able to return here tomorrow (i.e. in 10 hours (for my timezone)) so that we could continue investigating?00:44
eweissgeyes00:44
ryeeweissge, thanks, let's continue with this tomorrow when full U1 team will be available to assist.00:45
* rye is logging off00:45
gbear14275honk05:29
gbear14275marco?05:38
gbear14275my client isn't launching... was hoping someone could help me troubleshoot...05:44
purveshcan some one tell me that i can upload my new contact to ubuntu one even when i click on "Edit phone syncing (beta)" then i am getting one message "Subscription required" so what is the issue. even i cant sync my new contact from my cell also my id and password is correct.06:58
duanedesignmorning all10:11
ryeduanedesign, morning!10:11
duanedesignmy server restarted. :(  Lost my scrollback...10:27
ryeduanedesign, well, not much today, http://irclogs.ubuntu.com/2010/10/18/%23ubuntuone.html - yesterday there had been a partial file sync outage, it's ok now11:02
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eweissgeI'm having trouble syncing evolution contacts with u1, can anyone help me?15:00
duanedesignhello eweissge15:01
eweissgehello15:01
duanedesigneweissge: are you using Ubuntu 10.10 (maverick)15:02
eweissgeyes15:02
eweissge64bit15:02
duanedesigneweissge:ok. Have you followed steps similar to this https://wiki.ubuntu.com/UbuntuOne/Tutorials/Contacts?15:03
eweissgeyes15:03
eweissgeI was working with rye for a while last night, until he had to leave15:03
duanedesignhmm. /me looking at log15:06
eweissgeI have my latest replication log here http://paste.ubuntu.com/515665/15:10
duanedesigneweissge: could you please run this in Terminal: killall beam.smp; killall beam15:12
duanedesigneweissge: then:  rm ~/.config/desktop-couch/desktop-couchdb.ini15:13
duanedesignThis will not lose any data stored in desktopcouch, it will be recreated in a minute15:13
eweissgekillall beam.smp operation not permitted15:13
duanedesignthats ok15:14
eweissgeyour not supposed to sudo that right?15:14
duanedesignright :)15:14
eweissgedone15:14
duanedesignok now: dbus-send --session --dest=org.desktopcouch.CouchDB --print-reply --type=method_call / org.desktopcouch.CouchDB.getPort15:14
eweissgeI must be typing that wrong15:17
eweissgehm I can't copy/paste it either, that's weird15:17
duanedesignif you can copy and paste it that would be best. also it is available here if its easier to copy and paste out of browser15:17
duanedesignstep 3 : http://www.freedesktop.org/wiki/Specifications/desktopcouch/Documentation/Troubleshooting15:17
eweissgegot it15:19
eweissgeError org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.15:19
duanedesignrodrigo_: would you have a second to look at this log http://paste.ubuntu.com/515665/15:30
rodrigo_duanedesign, yes, looking15:31
rodrigo_duanedesign, hmm, better ask thisfred15:32
* thisfred looks15:32
thisfredduanedesign: I see succesful replications in there, which means your tokens are ok. Some of the errors are explainable and being worked on (/_users not replicating is a good thing, but it shouldn't even try) and some are unfortunately due to the server being too busy. Eventually replication will catch up though, as it's tolerant to failed attempts.15:37
duanedesigneweissge: did you get that :)15:38
eweissgeyes15:38
eweissgeeverything else works fine, but contact syncing has never worked for me15:38
eweissgelast night, was the first time I actually got 17 contacts out there somehow, but I have about 80 contacts, is it normal to just sync 17 and just stop?15:40
duanedesigneweissge: if you enter this address into Firefox you can see your couchDBs file:///home/YOURUSERNAME/.local/share/desktop-couch/couchdb.html15:52
duanedesigneweissge: replacing USERNAME with your  username on that computer15:53
duanedesigneweissge: you will see the contacts database. There is a 'number of documents'. I am curious if that is 17 or 80.15:54
dobeyfor anyone wondering, ppa:ubuntuone/stable is now set up for use on lucid with the latest stable versions that we ship in maverick.15:56
eweissgeunable to connect localhost:5305315:56
eweissgeI can't look at it16:01
duanedesigneweissge: does the command   killall beam.smp   complete or give you an error?16:01
eweissgekillall beam.smp16:01
eweissgebeam.smp(1202): Operation not permitted16:01
duanedesignOK16:05
duanedesigntry:   killall beam16:05
eweissgebeam: no process found16:05
duanedesigneweissge: then run :  ps aux | grep beam16:05
duanedesigneweissge:  does it return something other then  grep beam16:06
eweissgeps aux|grep beam16:06
eweissgecouchdb   1202  0.0  0.4 117004 12592 ?        Sl   Oct17   1:27 /usr/lib/erlang/erts-5.7.4/bin/beam.smp -Bd -K true -A 4 -- -root /usr/lib/erlang -progname erl -- -home /var/lib/couchdb -- -noshell -noinput -sasl errlog_type error -couch_ini /etc/couchdb/default.ini /etc/couchdb/local.ini /etc/couchdb/default.ini /etc/couchdb/local.ini -s couch -pidfile /var/run/couchdb/couchdb.pid -heart16:06
eweissgeeric     27435  0.0  0.0  11336   880 pts/0    S+   11:05   0:00 grep --color=auto beam16:06
duanedesignis evolution still open?16:07
eweissgeyes16:07
duanedesigneweissge: ok try closing it.16:08
eweissgeok16:08
duanedesigneweissge: then run: killall beam.smp16:08
eweissge~/.local/share/desktop-couch$ killall beam.smp16:08
eweissgebeam.smp(1202): Operation not permitted16:09
eweissgebeam.smp: no process found16:09
eweissge~/.local/share/desktop-couch$ killall beam16:09
eweissgebeam: no process found16:09
duanedesigneweissge: hmm. well we have exhausted my troubleshooting abilities on this issue. If you can idle for a bit rye should be back in soon.16:13
duanedesigneweissge: i wish i couuld help more.16:13
duanedesign 16:13
eweissgeyeah I've been trying to figure this out for a few weeks, felt like I was going in circles16:14
eweissgeI may just try a fresh install later this week16:15
eweissgeI've been running 10.10 since alpha 216:16
dobeythe beam.smp owned by root is probably from a system-wide couchdb running, which shouldn't have any affect on the desktopcouch stuff working16:17
duanedesigneweissge: it is strange looking at the replication log, the contact DB appears to have replicated ok. At least according to the log :)16:18
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cgreganHello UbuntuOne team. Anyone have a moment to discuss some music store issues? I have music downloaded in my account but had two problems: 1) The music did not sync to my laptop. 2) my mobile android app complains about "credentials not satisifed" when I try to access them.21:21
beunocgregan, hi21:24
beunofor the first bit, it would be either joshuahoover or rye21:24
beunoas for the android app21:24
beunodo you have the mobile plan?21:24
cgreganbeuno: hmm....I did not buy one...but since I was doing some testing figured it was active.....I was wrong wasn't I. :-(21:25
beunocgregan, yeah, credentials not satisfied is spawned when you don't have a mobile plan21:26
cgreganbeuno: although now that I think of it...the testing was done with a different server and a debug applet21:26
cgreganbeuno: ok21:26
cgreganI'll go drop some cash on the account upgrade21:26
cgreganbeuno: BTW- I made some progress on the andriod mumble....we can handle SSL but the main mumble app pukes when trying to display the channels21:27
beunocgregan, the first 30 days are free, so you can cancel it before that if you don't really want it21:27
cgreganbeuno: still working on it21:27
cgreganbeuno: thanks21:27
beunocgregan, actually21:27
beunohold on21:27
beunocgregan, that is great news!21:27
beunocgregan, did you see the update to the mumble client?21:27
cgreganbeuno: no.....21:28
* cgregan goes looking21:28
beunocgregan, I'll fix the mobile thing for you21:28
beunoI forgot you are Canonical21:28
beunoyou get free U1  ;)21:28
beunocgregan, http://github.com/pcgod/mumble-android/issues/issue/13/#comment_46070421:29
cgreganbeuno: \o/ :-)21:29
ryecgregan, re - first item that's syncdaemon not being connected, so could you please tell what's u1sdtool --status ?21:29
beunocgregan, you're all set up with the mobile plan now21:29
cgreganthanks beuno21:29
beunocgregan, I tried that client though, and I get an auth failure every time21:29
cgreganrye: chris@dell-desktop:~$ u1sdtool --status21:30
cgreganState: QUEUE_MANAGER21:30
cgregan    connection: With User With Network21:30
cgregan    description: processing queues21:30
cgregan    is_connected: True21:30
cgregan    is_error: False21:30
cgregan    is_online: True21:30
cgregan    queues: IDLE21:30
ryecgregan, ok, is the music present in ~/.ubuntuone/Purchased from Ubuntu One?21:31
cgreganrye: yes21:33
cgreganhmm21:33
cgreganrye: why hidden?21:33
ryecgregan, yes, this is a hidden User designated folder since UDFs do not support XDG21:34
cgreganrye: It should have ended up in my non-hidden /home/username/UbuntuOne folder though correct?21:35
ryecgregan, no, that hidden folder is the location for this music, which is then scanned there by rhythmbox21:35
cgreganrye: hmm...so the average user only has access to the mp3s though RB? How does one sync the files to an external player?21:37
ryeaquarius, ^ ?21:37
* cgregan plays devil's advocate for those not familiar with hidden dirs21:38
beunocgregan, so, it should show up in rhythmbox21:39
aquariuscgregan, rhythmbox should sync with your mp3 player. If it doesn't, then your mp3 player should show up in Rhythmbox, and you can drag the music on to it.21:39
beunothe reason why it's in a hidden folder is boring, technical and a bit frustrating21:39
aquariuscgregan, if even that doesn't work and you want to just drag the files themselves around, then you can drag music from Rhythmbox to a folder just the same way that you can drag files from any nautilus window to a folder.21:39
cgreganaquarius: ah...interesting....I need to read my RB docs better!21:40
aquariuscgregan, no problem :)21:40
joshuahooveraquarius: i still think we might want to see if we can get a symlink in the Music folder and get rbox to not add files 2x...ideally users shouldn't care, but a number of our users do21:40
cgreganThanks for all the help rye, beuno, aquarius, joshuahoover!21:40
beunocgregan, np. Let me know how this mumble soap opera goes on21:42
cgreganbeuno: I will21:42
cgreganbeuno: where to bugs go for the andriod apps in LP?21:54
beunocgregan, https://edge.launchpad.net/ubuntuone-android-music/ and https://edge.launchpad.net/ubuntuone-android-contacts/21:54
cgreganthanks beuno21:55
kklimondabeuno: so how are my missing songs? :)21:57
beunokklimonda, I'm chasing these issues21:59
beunoI've seen it pop up a few times already21:59
beunoso I have a few test cases21:59
beunobut haven't found the core issue just yet21:59
kklimondak22:02
beunokklimonda, tomorrow I hope to start digging in the database, which is the only place I haven't looked at yet22:03
beunoneed to put together a few complicated queries22:03

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