[00:00] duffydack, I am going to do some experimental work on messaging applet working with Ubuntu One too. I am not yet ready to present anything but here's the bug #659736 [00:00] Launchpad bug 659736 in one-indicator "Implement experimental messaging menu item to relay Ubuntu One system messages to the user (affects: 1) (heat: 6)" [Wishlist,New] https://launchpad.net/bugs/659736 [00:02] I think the cloud icon on its own is enough [00:02] duffydack, initial applet removal was not the best solution, I agree. But it is better to have solution being built (even as a playground project) than to sit and say how it is bad that we do not have anything. [00:02] it tells you all you need to know [00:02] the message menu is getting cluttered enough.....for some, more than others [00:03] the cloud icon being grey makes you wanna look at it [00:03] although, the ubuntu theme could make the 'ghosted' text more readable. [00:04] duffydack, well, I really dislike current quota notification being done as a pop-up and there are other things that may want to grab your attention but do not interrupt the workflow [00:04] maybe instead of the grey cloud, make it a grey or white cloud with an ! [00:04] duffydack, that's disabled text and I can't yet come up with anything better. For some themes it is really unreadable. [00:05] just give it some "look at me" thing [00:06] duffydack, the cloud icon is also not really good. If one has a weather applet nearby it starts to be a bit confusing [00:07] what should I try? [00:09] well the u1 icon itself ? [00:09] its the same/similar size [00:09] its ubuntu + cloud [00:09] but make it mono [00:09] duffydack, i tried making it mono-friendly but I am not really a designer. it looked awful [00:10] eweissge, just a moment [00:10] ok, sorry, I don't mean to be impatient, there are times when I know I don't get messages from people for some reason, lately [00:11] eweissge, could you please pastebin the replication log? [00:11] How do I do that? [00:11] eweissge, e.g. to http://paste.ubuntu.com and give the resulting url to me? [00:12] ok one moment [00:17] there is no replication log [00:17] we deleted them lol [00:18] eweissge, ah, erm, yes [00:18] eweissge, could you please start it from the terminal: /usr/lib/desktopcouch/desktopcouch-service [00:18] eweissge, it should start printing things [00:19] http://paste.ubuntu.com/515302/ [00:23] hm, Invalid OAuth token [00:24] eweissge, is ubuntuone-preferences working fine for you, i.e. showing your email, quota usage (just to re-confirm)? [00:24] yep, and the usage percentage is also correct [00:25] my files and notes sync works great, but the contacts have never worked for me [00:26] eweissge, ok, I believe something is wrong with the tokens stored locally. I think these steps should help you get it working https://wiki.ubuntu.com/UbuntuOne/FAQ#I%20removed%20my%20computer,%20how%20do%20I%20add%20it%20again? [00:29] which? Remove and re-add my computer? [00:33] eweissge, "I removed my computer, how do I add it again?" [00:36] ok, [00:37] finished [00:38] In evolution : This address book cannot be opened. This either means that an incorrect URI was entered, or the server is unreachable. [00:38] Detailed error message: Address Book does not exist [00:38] eweissge, that's ok, could you please restart the desktopcouch-service ? [00:39] eweissge, in order for evolution to reset, evolution --force-shutdown is required [00:39] and then run evolution again - this will quit all evolution processes [00:39] * rye is very sorry to leave but he will be available tomorrow to assist in solving Ubuntu One issues [00:42] done [00:42] I'm still getting that error [00:44] eweissge, will you be able to return here tomorrow (i.e. in 10 hours (for my timezone)) so that we could continue investigating? [00:44] yes [00:45] eweissge, thanks, let's continue with this tomorrow when full U1 team will be available to assist. [00:45] * rye is logging off [05:29] honk [05:38] marco? [05:44] my client isn't launching... was hoping someone could help me troubleshoot... [06:58] can some one tell me that i can upload my new contact to ubuntu one even when i click on "Edit phone syncing (beta)" then i am getting one message "Subscription required" so what is the issue. even i cant sync my new contact from my cell also my id and password is correct. [10:11] morning all [10:11] duanedesign, morning! [10:27] my server restarted. :( Lost my scrollback... [11:02] duanedesign, well, not much today, http://irclogs.ubuntu.com/2010/10/18/%23ubuntuone.html - yesterday there had been a partial file sync outage, it's ok now === teknico is now known as teknico_away === teknico_away is now known as teknico [15:00] I'm having trouble syncing evolution contacts with u1, can anyone help me? [15:01] hello eweissge [15:01] hello [15:02] eweissge: are you using Ubuntu 10.10 (maverick) [15:02] yes [15:02] 64bit [15:03] eweissge:ok. Have you followed steps similar to this https://wiki.ubuntu.com/UbuntuOne/Tutorials/Contacts? [15:03] yes [15:03] I was working with rye for a while last night, until he had to leave [15:06] hmm. /me looking at log [15:10] I have my latest replication log here http://paste.ubuntu.com/515665/ [15:12] eweissge: could you please run this in Terminal: killall beam.smp; killall beam [15:13] eweissge: then: rm ~/.config/desktop-couch/desktop-couchdb.ini [15:13] This will not lose any data stored in desktopcouch, it will be recreated in a minute [15:13] killall beam.smp operation not permitted [15:14] thats ok [15:14] your not supposed to sudo that right? [15:14] right :) [15:14] done [15:14] ok now: dbus-send --session --dest=org.desktopcouch.CouchDB --print-reply --type=method_call / org.desktopcouch.CouchDB.getPort [15:17] I must be typing that wrong [15:17] hm I can't copy/paste it either, that's weird [15:17] if you can copy and paste it that would be best. also it is available here if its easier to copy and paste out of browser [15:17] step 3 : http://www.freedesktop.org/wiki/Specifications/desktopcouch/Documentation/Troubleshooting [15:19] got it [15:19] Error org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken. [15:30] rodrigo_: would you have a second to look at this log http://paste.ubuntu.com/515665/ [15:31] duanedesign, yes, looking [15:32] duanedesign, hmm, better ask thisfred [15:32] * thisfred looks [15:37] duanedesign: I see succesful replications in there, which means your tokens are ok. Some of the errors are explainable and being worked on (/_users not replicating is a good thing, but it shouldn't even try) and some are unfortunately due to the server being too busy. Eventually replication will catch up though, as it's tolerant to failed attempts. [15:38] eweissge: did you get that :) [15:38] yes [15:38] everything else works fine, but contact syncing has never worked for me [15:40] last night, was the first time I actually got 17 contacts out there somehow, but I have about 80 contacts, is it normal to just sync 17 and just stop? [15:52] eweissge: if you enter this address into Firefox you can see your couchDBs file:///home/YOURUSERNAME/.local/share/desktop-couch/couchdb.html [15:53] eweissge: replacing USERNAME with your username on that computer [15:54] eweissge: you will see the contacts database. There is a 'number of documents'. I am curious if that is 17 or 80. [15:56] for anyone wondering, ppa:ubuntuone/stable is now set up for use on lucid with the latest stable versions that we ship in maverick. [15:56] unable to connect localhost:53053 [16:01] I can't look at it [16:01] eweissge: does the command killall beam.smp complete or give you an error? [16:01] killall beam.smp [16:01] beam.smp(1202): Operation not permitted [16:05] OK [16:05] try: killall beam [16:05] beam: no process found [16:05] eweissge: then run : ps aux | grep beam [16:06] eweissge: does it return something other then grep beam [16:06] ps aux|grep beam [16:06] couchdb 1202 0.0 0.4 117004 12592 ? Sl Oct17 1:27 /usr/lib/erlang/erts-5.7.4/bin/beam.smp -Bd -K true -A 4 -- -root /usr/lib/erlang -progname erl -- -home /var/lib/couchdb -- -noshell -noinput -sasl errlog_type error -couch_ini /etc/couchdb/default.ini /etc/couchdb/local.ini /etc/couchdb/default.ini /etc/couchdb/local.ini -s couch -pidfile /var/run/couchdb/couchdb.pid -heart [16:06] eric 27435 0.0 0.0 11336 880 pts/0 S+ 11:05 0:00 grep --color=auto beam [16:07] is evolution still open? [16:07] yes [16:08] eweissge: ok try closing it. [16:08] ok [16:08] eweissge: then run: killall beam.smp [16:08] ~/.local/share/desktop-couch$ killall beam.smp [16:09] beam.smp(1202): Operation not permitted [16:09] beam.smp: no process found [16:09] ~/.local/share/desktop-couch$ killall beam [16:09] beam: no process found [16:13] eweissge: hmm. well we have exhausted my troubleshooting abilities on this issue. If you can idle for a bit rye should be back in soon. [16:13] eweissge: i wish i couuld help more. [16:13] [16:14] yeah I've been trying to figure this out for a few weeks, felt like I was going in circles [16:15] I may just try a fresh install later this week [16:16] I've been running 10.10 since alpha 2 [16:17] the beam.smp owned by root is probably from a system-wide couchdb running, which shouldn't have any affect on the desktopcouch stuff working [16:18] eweissge: it is strange looking at the replication log, the contact DB appears to have replicated ok. At least according to the log :) === beuno is now known as beuno-lunch === Franxesk is now known as Franxesk_afk === rapha is now known as jerboa === beuno-lunch is now known as beuno === Franxesk_afk is now known as Franxesk [21:21] Hello UbuntuOne team. Anyone have a moment to discuss some music store issues? I have music downloaded in my account but had two problems: 1) The music did not sync to my laptop. 2) my mobile android app complains about "credentials not satisifed" when I try to access them. [21:24] cgregan, hi [21:24] for the first bit, it would be either joshuahoover or rye [21:24] as for the android app [21:24] do you have the mobile plan? [21:25] beuno: hmm....I did not buy one...but since I was doing some testing figured it was active.....I was wrong wasn't I. :-( [21:26] cgregan, yeah, credentials not satisfied is spawned when you don't have a mobile plan [21:26] beuno: although now that I think of it...the testing was done with a different server and a debug applet [21:26] beuno: ok [21:26] I'll go drop some cash on the account upgrade [21:27] beuno: BTW- I made some progress on the andriod mumble....we can handle SSL but the main mumble app pukes when trying to display the channels [21:27] cgregan, the first 30 days are free, so you can cancel it before that if you don't really want it [21:27] beuno: still working on it [21:27] beuno: thanks [21:27] cgregan, actually [21:27] hold on [21:27] cgregan, that is great news! [21:27] cgregan, did you see the update to the mumble client? [21:28] beuno: no..... [21:28] * cgregan goes looking [21:28] cgregan, I'll fix the mobile thing for you [21:28] I forgot you are Canonical [21:28] you get free U1 ;) [21:29] cgregan, http://github.com/pcgod/mumble-android/issues/issue/13/#comment_460704 [21:29] beuno: \o/ :-) [21:29] cgregan, re - first item that's syncdaemon not being connected, so could you please tell what's u1sdtool --status ? [21:29] cgregan, you're all set up with the mobile plan now [21:29] thanks beuno [21:29] cgregan, I tried that client though, and I get an auth failure every time [21:30] rye: chris@dell-desktop:~$ u1sdtool --status [21:30] State: QUEUE_MANAGER [21:30] connection: With User With Network [21:30] description: processing queues [21:30] is_connected: True [21:30] is_error: False [21:30] is_online: True [21:30] queues: IDLE [21:31] cgregan, ok, is the music present in ~/.ubuntuone/Purchased from Ubuntu One? [21:33] rye: yes [21:33] hmm [21:33] rye: why hidden? [21:34] cgregan, yes, this is a hidden User designated folder since UDFs do not support XDG [21:35] rye: It should have ended up in my non-hidden /home/username/UbuntuOne folder though correct? [21:35] cgregan, no, that hidden folder is the location for this music, which is then scanned there by rhythmbox [21:37] rye: hmm...so the average user only has access to the mp3s though RB? How does one sync the files to an external player? [21:37] aquarius, ^ ? [21:38] * cgregan plays devil's advocate for those not familiar with hidden dirs [21:39] cgregan, so, it should show up in rhythmbox [21:39] cgregan, rhythmbox should sync with your mp3 player. If it doesn't, then your mp3 player should show up in Rhythmbox, and you can drag the music on to it. [21:39] the reason why it's in a hidden folder is boring, technical and a bit frustrating [21:39] cgregan, if even that doesn't work and you want to just drag the files themselves around, then you can drag music from Rhythmbox to a folder just the same way that you can drag files from any nautilus window to a folder. [21:40] aquarius: ah...interesting....I need to read my RB docs better! [21:40] cgregan, no problem :) [21:40] aquarius: i still think we might want to see if we can get a symlink in the Music folder and get rbox to not add files 2x...ideally users shouldn't care, but a number of our users do [21:40] Thanks for all the help rye, beuno, aquarius, joshuahoover! [21:42] cgregan, np. Let me know how this mumble soap opera goes on [21:42] beuno: I will [21:54] beuno: where to bugs go for the andriod apps in LP? [21:54] cgregan, https://edge.launchpad.net/ubuntuone-android-music/ and https://edge.launchpad.net/ubuntuone-android-contacts/ [21:55] thanks beuno [21:57] beuno: so how are my missing songs? :) [21:59] kklimonda, I'm chasing these issues [21:59] I've seen it pop up a few times already [21:59] so I have a few test cases [21:59] but haven't found the core issue just yet [22:02] k [22:03] kklimonda, tomorrow I hope to start digging in the database, which is the only place I haven't looked at yet [22:03] need to put together a few complicated queries