[00:00] <rye> duffydack, I am going to do some experimental work on messaging applet working with Ubuntu One too. I am not yet ready to present anything but here's the bug #659736
[00:00] <ubot4> Launchpad bug 659736 in one-indicator "Implement experimental messaging menu item to relay Ubuntu One system messages to the user (affects: 1) (heat: 6)" [Wishlist,New] https://launchpad.net/bugs/659736
[00:02] <duffydack> I think the cloud icon on its own is enough
[00:02] <rye> duffydack, initial applet removal was not the best solution, I agree. But it is better to have solution being built (even as a playground project) than to sit and say how it is bad that we do not have anything.
[00:02] <duffydack> it tells you all you need to know
[00:02] <duffydack> the message menu is getting cluttered enough.....for some, more than others
[00:03] <duffydack> the cloud icon being grey makes you wanna look at it
[00:03] <duffydack> although, the ubuntu theme could make the 'ghosted' text more readable.
[00:04] <rye> duffydack, well, I really dislike current quota notification being done as a pop-up and there are other things that may want to grab your attention but do not interrupt the workflow
[00:04] <duffydack> maybe instead of the grey cloud, make it a grey or white cloud with an !
[00:04] <rye> duffydack, that's disabled text and I can't yet come up with anything better. For some themes it is really unreadable.
[00:05] <duffydack> just give it some "look at me" thing
[00:06] <rye> duffydack, the cloud icon is also not really good. If one has a weather applet nearby it starts to be a bit confusing
[00:07] <eweissge> what should I try?
[00:09] <duffydack> well the u1 icon itself ?
[00:09] <duffydack> its the same/similar size
[00:09] <duffydack> its ubuntu + cloud
[00:09] <duffydack> but make it mono
[00:09] <rye> duffydack, i tried making it mono-friendly but I am not really a designer. it looked awful
[00:10] <rye> eweissge, just a moment
[00:10] <eweissge> ok, sorry, I don't mean to be impatient, there are times when I know I don't get messages from people for some reason, lately
[00:11] <rye> eweissge, could you please pastebin the replication log?
[00:11] <eweissge> How do I do that?
[00:11] <rye> eweissge, e.g. to http://paste.ubuntu.com and give the resulting url to me?
[00:12] <eweissge> ok one moment
[00:17] <eweissge> there is no replication log
[00:17] <eweissge> we deleted them lol
[00:18] <rye> eweissge, ah, erm, yes
[00:18] <rye> eweissge, could you please start it from the terminal: /usr/lib/desktopcouch/desktopcouch-service
[00:18] <rye> eweissge, it should start printing things
[00:19] <eweissge> http://paste.ubuntu.com/515302/
[00:23] <rye> hm, Invalid OAuth token
[00:24] <rye> eweissge, is ubuntuone-preferences working fine for you, i.e. showing your email, quota usage (just to re-confirm)?
[00:24] <eweissge> yep, and the usage percentage is also correct
[00:25] <eweissge> my files and notes sync works great, but the contacts have never worked for me
[00:26] <rye> eweissge, ok, I believe something is wrong with the tokens stored locally. I think these steps should help you get it working https://wiki.ubuntu.com/UbuntuOne/FAQ#I%20removed%20my%20computer,%20how%20do%20I%20add%20it%20again?
[00:29] <eweissge> which?  Remove and re-add my computer?
[00:33] <rye> eweissge, "I removed my computer, how do I add it again?"
[00:36] <eweissge> ok,
[00:37] <eweissge> finished
[00:38] <eweissge> In evolution : This address book cannot be opened.  This either means that an incorrect URI was entered, or the server is unreachable.
[00:38] <eweissge> Detailed error message: Address Book does not exist
[00:38] <rye> eweissge, that's ok, could you please restart the desktopcouch-service ?
[00:39] <rye> eweissge, in order for evolution to reset, evolution --force-shutdown is required
[00:39] <rye> and then run evolution again - this will quit all evolution processes
[00:39]  * rye is very sorry to leave but he will be available tomorrow to assist in solving Ubuntu One issues
[00:42] <eweissge> done
[00:42] <eweissge> I'm still getting that error
[00:44] <rye> eweissge, will you be able to return here tomorrow (i.e. in 10 hours (for my timezone)) so that we could continue investigating?
[00:44] <eweissge> yes
[00:45] <rye> eweissge, thanks, let's continue with this tomorrow when full U1 team will be available to assist.
[00:45]  * rye is logging off
[05:29] <gbear14275> honk
[05:38] <gbear14275> marco?
[05:44] <gbear14275> my client isn't launching... was hoping someone could help me troubleshoot...
[06:58] <purvesh> can some one tell me that i can upload my new contact to ubuntu one even when i click on "Edit phone syncing (beta)" then i am getting one message "Subscription required" so what is the issue. even i cant sync my new contact from my cell also my id and password is correct.
[10:11] <duanedesign> morning all
[10:11] <rye> duanedesign, morning!
[10:27] <duanedesign> my server restarted. :(  Lost my scrollback...
[11:02] <rye> duanedesign, well, not much today, http://irclogs.ubuntu.com/2010/10/18/%23ubuntuone.html - yesterday there had been a partial file sync outage, it's ok now
[15:00] <eweissge> I'm having trouble syncing evolution contacts with u1, can anyone help me?
[15:01] <duanedesign> hello eweissge
[15:01] <eweissge> hello
[15:02] <duanedesign> eweissge: are you using Ubuntu 10.10 (maverick)
[15:02] <eweissge> yes
[15:02] <eweissge> 64bit
[15:03] <duanedesign> eweissge:ok. Have you followed steps similar to this https://wiki.ubuntu.com/UbuntuOne/Tutorials/Contacts?
[15:03] <eweissge> yes
[15:03] <eweissge> I was working with rye for a while last night, until he had to leave
[15:06] <duanedesign> hmm. /me looking at log
[15:10] <eweissge> I have my latest replication log here http://paste.ubuntu.com/515665/
[15:12] <duanedesign> eweissge: could you please run this in Terminal: killall beam.smp; killall beam
[15:13] <duanedesign> eweissge: then:  rm ~/.config/desktop-couch/desktop-couchdb.ini
[15:13] <duanedesign> This will not lose any data stored in desktopcouch, it will be recreated in a minute
[15:13] <eweissge> killall beam.smp operation not permitted
[15:14] <duanedesign> thats ok
[15:14] <eweissge> your not supposed to sudo that right?
[15:14] <duanedesign> right :)
[15:14] <eweissge> done
[15:14] <duanedesign> ok now: dbus-send --session --dest=org.desktopcouch.CouchDB --print-reply --type=method_call / org.desktopcouch.CouchDB.getPort
[15:17] <eweissge> I must be typing that wrong
[15:17] <eweissge> hm I can't copy/paste it either, that's weird
[15:17] <duanedesign> if you can copy and paste it that would be best. also it is available here if its easier to copy and paste out of browser
[15:17] <duanedesign> step 3 : http://www.freedesktop.org/wiki/Specifications/desktopcouch/Documentation/Troubleshooting
[15:19] <eweissge> got it
[15:19] <eweissge> Error org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.
[15:30] <duanedesign> rodrigo_: would you have a second to look at this log http://paste.ubuntu.com/515665/
[15:31] <rodrigo_> duanedesign, yes, looking
[15:32] <rodrigo_> duanedesign, hmm, better ask thisfred
[15:32]  * thisfred looks
[15:37] <thisfred> duanedesign: I see succesful replications in there, which means your tokens are ok. Some of the errors are explainable and being worked on (/_users not replicating is a good thing, but it shouldn't even try) and some are unfortunately due to the server being too busy. Eventually replication will catch up though, as it's tolerant to failed attempts.
[15:38] <duanedesign> eweissge: did you get that :)
[15:38] <eweissge> yes
[15:38] <eweissge> everything else works fine, but contact syncing has never worked for me
[15:40] <eweissge> last night, was the first time I actually got 17 contacts out there somehow, but I have about 80 contacts, is it normal to just sync 17 and just stop?
[15:52] <duanedesign> eweissge: if you enter this address into Firefox you can see your couchDBs file:///home/YOURUSERNAME/.local/share/desktop-couch/couchdb.html
[15:53] <duanedesign> eweissge: replacing USERNAME with your  username on that computer
[15:54] <duanedesign> eweissge: you will see the contacts database. There is a 'number of documents'. I am curious if that is 17 or 80.
[15:56] <dobey> for anyone wondering, ppa:ubuntuone/stable is now set up for use on lucid with the latest stable versions that we ship in maverick.
[15:56] <eweissge> unable to connect localhost:53053
[16:01] <eweissge> I can't look at it
[16:01] <duanedesign> eweissge: does the command   killall beam.smp   complete or give you an error?
[16:01] <eweissge> killall beam.smp
[16:01] <eweissge> beam.smp(1202): Operation not permitted
[16:05] <duanedesign> OK
[16:05] <duanedesign> try:   killall beam
[16:05] <eweissge> beam: no process found
[16:05] <duanedesign> eweissge: then run :  ps aux | grep beam
[16:06] <duanedesign> eweissge:  does it return something other then  grep beam
[16:06] <eweissge> ps aux|grep beam
[16:06] <eweissge> couchdb   1202  0.0  0.4 117004 12592 ?        Sl   Oct17   1:27 /usr/lib/erlang/erts-5.7.4/bin/beam.smp -Bd -K true -A 4 -- -root /usr/lib/erlang -progname erl -- -home /var/lib/couchdb -- -noshell -noinput -sasl errlog_type error -couch_ini /etc/couchdb/default.ini /etc/couchdb/local.ini /etc/couchdb/default.ini /etc/couchdb/local.ini -s couch -pidfile /var/run/couchdb/couchdb.pid -heart
[16:06] <eweissge> eric     27435  0.0  0.0  11336   880 pts/0    S+   11:05   0:00 grep --color=auto beam
[16:07] <duanedesign> is evolution still open?
[16:07] <eweissge> yes
[16:08] <duanedesign> eweissge: ok try closing it.
[16:08] <eweissge> ok
[16:08] <duanedesign> eweissge: then run: killall beam.smp
[16:08] <eweissge> ~/.local/share/desktop-couch$ killall beam.smp
[16:09] <eweissge> beam.smp(1202): Operation not permitted
[16:09] <eweissge> beam.smp: no process found
[16:09] <eweissge> ~/.local/share/desktop-couch$ killall beam
[16:09] <eweissge> beam: no process found
[16:13] <duanedesign> eweissge: hmm. well we have exhausted my troubleshooting abilities on this issue. If you can idle for a bit rye should be back in soon.
[16:13] <duanedesign> eweissge: i wish i couuld help more.
[16:13] <duanedesign>  
[16:14] <eweissge> yeah I've been trying to figure this out for a few weeks, felt like I was going in circles
[16:15] <eweissge> I may just try a fresh install later this week
[16:16] <eweissge> I've been running 10.10 since alpha 2
[16:17] <dobey> the beam.smp owned by root is probably from a system-wide couchdb running, which shouldn't have any affect on the desktopcouch stuff working
[16:18] <duanedesign> eweissge: it is strange looking at the replication log, the contact DB appears to have replicated ok. At least according to the log :)
[21:21] <cgregan> Hello UbuntuOne team. Anyone have a moment to discuss some music store issues? I have music downloaded in my account but had two problems: 1) The music did not sync to my laptop. 2) my mobile android app complains about "credentials not satisifed" when I try to access them.
[21:24] <beuno> cgregan, hi
[21:24] <beuno> for the first bit, it would be either joshuahoover or rye
[21:24] <beuno> as for the android app
[21:24] <beuno> do you have the mobile plan?
[21:25] <cgregan> beuno: hmm....I did not buy one...but since I was doing some testing figured it was active.....I was wrong wasn't I. :-(
[21:26] <beuno> cgregan, yeah, credentials not satisfied is spawned when you don't have a mobile plan
[21:26] <cgregan> beuno: although now that I think of it...the testing was done with a different server and a debug applet
[21:26] <cgregan> beuno: ok
[21:26] <cgregan> I'll go drop some cash on the account upgrade
[21:27] <cgregan> beuno: BTW- I made some progress on the andriod mumble....we can handle SSL but the main mumble app pukes when trying to display the channels
[21:27] <beuno> cgregan, the first 30 days are free, so you can cancel it before that if you don't really want it
[21:27] <cgregan> beuno: still working on it
[21:27] <cgregan> beuno: thanks
[21:27] <beuno> cgregan, actually
[21:27] <beuno> hold on
[21:27] <beuno> cgregan, that is great news!
[21:27] <beuno> cgregan, did you see the update to the mumble client?
[21:28] <cgregan> beuno: no.....
[21:28]  * cgregan goes looking
[21:28] <beuno> cgregan, I'll fix the mobile thing for you
[21:28] <beuno> I forgot you are Canonical
[21:28] <beuno> you get free U1  ;)
[21:29] <beuno> cgregan, http://github.com/pcgod/mumble-android/issues/issue/13/#comment_460704
[21:29] <cgregan> beuno: \o/ :-)
[21:29] <rye> cgregan, re - first item that's syncdaemon not being connected, so could you please tell what's u1sdtool --status ?
[21:29] <beuno> cgregan, you're all set up with the mobile plan now
[21:29] <cgregan> thanks beuno
[21:29] <beuno> cgregan, I tried that client though, and I get an auth failure every time
[21:30] <cgregan> rye: chris@dell-desktop:~$ u1sdtool --status
[21:30] <cgregan> State: QUEUE_MANAGER
[21:30] <cgregan>     connection: With User With Network
[21:30] <cgregan>     description: processing queues
[21:30] <cgregan>     is_connected: True
[21:30] <cgregan>     is_error: False
[21:30] <cgregan>     is_online: True
[21:30] <cgregan>     queues: IDLE
[21:31] <rye> cgregan, ok, is the music present in ~/.ubuntuone/Purchased from Ubuntu One?
[21:33] <cgregan> rye: yes
[21:33] <cgregan> hmm
[21:33] <cgregan> rye: why hidden?
[21:34] <rye> cgregan, yes, this is a hidden User designated folder since UDFs do not support XDG
[21:35] <cgregan> rye: It should have ended up in my non-hidden /home/username/UbuntuOne folder though correct?
[21:35] <rye> cgregan, no, that hidden folder is the location for this music, which is then scanned there by rhythmbox
[21:37] <cgregan> rye: hmm...so the average user only has access to the mp3s though RB? How does one sync the files to an external player?
[21:37] <rye> aquarius, ^ ?
[21:38]  * cgregan plays devil's advocate for those not familiar with hidden dirs
[21:39] <beuno> cgregan, so, it should show up in rhythmbox
[21:39] <aquarius> cgregan, rhythmbox should sync with your mp3 player. If it doesn't, then your mp3 player should show up in Rhythmbox, and you can drag the music on to it.
[21:39] <beuno> the reason why it's in a hidden folder is boring, technical and a bit frustrating
[21:39] <aquarius> cgregan, if even that doesn't work and you want to just drag the files themselves around, then you can drag music from Rhythmbox to a folder just the same way that you can drag files from any nautilus window to a folder.
[21:40] <cgregan> aquarius: ah...interesting....I need to read my RB docs better!
[21:40] <aquarius> cgregan, no problem :)
[21:40] <joshuahoover> aquarius: i still think we might want to see if we can get a symlink in the Music folder and get rbox to not add files 2x...ideally users shouldn't care, but a number of our users do
[21:40] <cgregan> Thanks for all the help rye, beuno, aquarius, joshuahoover!
[21:42] <beuno> cgregan, np. Let me know how this mumble soap opera goes on
[21:42] <cgregan> beuno: I will
[21:54] <cgregan> beuno: where to bugs go for the andriod apps in LP?
[21:54] <beuno> cgregan, https://edge.launchpad.net/ubuntuone-android-music/ and https://edge.launchpad.net/ubuntuone-android-contacts/
[21:55] <cgregan> thanks beuno
[21:57] <kklimonda> beuno: so how are my missing songs? :)
[21:59] <beuno> kklimonda, I'm chasing these issues
[21:59] <beuno> I've seen it pop up a few times already
[21:59] <beuno> so I have a few test cases
[21:59] <beuno> but haven't found the core issue just yet
[22:02] <kklimonda> k
[22:03] <beuno> kklimonda, tomorrow I hope to start digging in the database, which is the only place I haven't looked at yet
[22:03] <beuno> need to put together a few complicated queries