[07:04] <nisshh> kermiac, ping
[09:06] <simar> Hello everybody
[11:53] <alex_buie> Hug day today?
[11:59] <geekosopher> alex_buie: yo!
[12:00] <alex_buie> geekosopher: Hi there :)
[12:00] <geekosopher> alex_buie: hi :)
[12:01]  * alex_buie would like to participate today, I always seem to miss them... lol
[12:01] <alex_buie> Is there any documentation I should read?
[12:01] <geekosopher> even I am new to triaging, and hanging out to see if I can learn something
[12:02] <alex_buie> Ah, I see :)
[12:02] <geekosopher> i am sure you know the topic for today
[12:02] <alex_buie> Regressions!
[12:02] <alex_buie> haha
[12:02] <geekosopher> :)
[12:08] <geekosopher> alex_buie: regarding the documentation, there is already some advice on the announcement page https://wiki.ubuntu.com/UbuntuBugDay/20101021
[12:08] <geekosopher> and a link to https://wiki.ubuntu.com/QATeam/RegressionTracking
[12:09] <alex_buie> geekosopher: ty
[12:10] <geekosopher> I was initially a bit confused about today's topic, but now seem to understand it. So this is what I understand... please correct me if I am wrong
[12:12] <geekosopher> we see bugs tagged as regression-potential... see if they are still there in current stable and mark suitably
[12:12] <geekosopher> am i right?
[12:12] <alex_buie> Yes, at least that's what my understanding is
[12:13] <geekosopher> :)
[13:31] <philsf> I'd like to report a bug about the panel menu for pidgin, for the new unity panel. What's the package I should report it on? Unity, pidgin, or some indicator-*?
[13:38] <micahg> philsf: try 'ubuntu-bug unity'
[13:47] <drcooper> im new to bug squad and my mentor is busy...can nyone just tell me if i was right in marking https://bugs.launchpad.net/ubuntu/+source/jockey/+bug/654508 invalid?
[13:47] <ubot2> Launchpad bug 654508 in jockey (Ubuntu) "Broadcom STA driver not listed in Jockey until after it's installed (affects: 1) (heat: 6)" [Undecided,Invalid]
[13:49] <micahg> drcooper: well, if the user is getting no driver, that's an issue
[13:49] <micahg> whether or not jockey is the correct place is another story
[13:49] <drcooper> micahg: he is using b43 driver, if u see the lspci.txt
[13:50] <micahg> which IIRC is totally broke
[13:50] <drcooper> micahg: ?
[13:51] <micahg> drcooper: driver doesn't work (don't quote me on that)
[14:00] <drcooper> micahg: can i set status to opinion or back to new
[14:00] <drcooper> ?
[14:01] <micahg> drcooper: hmm, I'd say someone else who knows jockey better should chime in here :)
[14:03] <drcooper> !b43-fwcutter
[14:03] <ubot2> Factoid 'b43-fwcutter' not found
[14:07] <drcooper> micahg: i was hoping more people being involved here today being bugday...
[14:41] <pedro_> hey folks, remember we are having a bug day today: https://wiki.ubuntu.com/UbuntuBugDay/20101021
[14:44] <charlie-tca> Yay! BugDay is here!
[14:45] <drcooper> im new to bug squad and my mentor is busy...can nyone just tell me if i was right in marking https://bugs.launchpad.net/ubuntu/+source/jockey/+bug/654508 invalid?
[14:45] <ubot2> Launchpad bug 654508 in jockey (Ubuntu) "Broadcom STA driver not listed in Jockey until after it's installed (affects: 1) (heat: 6)" [Undecided,Opinion]
[14:46] <drcooper> pedro_: im new to bug squad and my mentor is busy...can nyone just tell me if i was right in marking https://bugs.launchpad.net/ubuntu/+source/jockey/+bug/654508 invalid?
[14:46] <pedro_> drcooper, looking
[14:49] <pedro_> drcooper, the reporter is saying that it should be listed as a candidate for installation on jockey but it isn't?
[14:50] <pedro_> drcooper, if so i think the bug is not invalid
[14:50] <pedro_> the description isn't too clear
[14:52] <drcooper> pedro_: he uses a card which requires b43-fwcutter to extract his firmware...installing driver comes only after that step..so i feel it should atmost be smthing in "wishlist" or its too specific to the card
[14:53] <drcooper> pedro_: jockey is just supposed to list prop. drivers available
[14:53] <drcooper> pedro_: my openion..
[14:55] <pedro_> drcooper, ok, but it should not be marked as 'Opinion'
[14:55] <pedro_> drcooper, have a look to https://wiki.ubuntu.com/Bugs/Status to know more about bug status
[14:55] <drcooper> pedro_: ok..i ve had a look..to confusing :|
[14:56] <pedro_> if you have questions just ask here in the channel, there's plenty of people willing to help
[15:29] <leighman> have I done the right thing for https://bugs.edge.launchpad.net/ubuntu/+source/indicator-me/+bug/641453 ?
[15:29] <ubot2> Launchpad bug 641453 in indicator-me (Ubuntu) (and 1 other project) "text field not getting focused when the MeMenu is opened (affects: 2) (heat: 14)" [Medium,Confirmed]
[15:29] <leighman> from https://wiki.ubuntu.com/UbuntuBugDay/20101021
[15:31] <charlie-tca> yes, except the question about the last known good version. It worked in lucid, according to comment #2
[15:32] <pedro_> so the last working version might be 0.2.6-0ubuntu1 ?
[15:32] <hggdh> OK. I confess I am dumb. What is the magic to make hugday work?
[15:32] <pedro_> hggdh, oh it's a secret!
[15:33] <charlie-tca> edit?
[15:33] <hggdh> oh, *yet* another secret?
[15:33] <pedro_> hggdh, what's not working there?
[15:33] <hggdh> charlie-tca: yes
[15:33] <hggdh> pedro_: not at all, cannot get it correctly set up for my id
[15:34] <pedro_> hggdh, perhaps look into ~/.hugday_config
[15:34] <leighman> is there an easy way to find out what package was in what release?
[15:35] <pedro_> hggdh, and remember to close firefox since two applications cannot access to the cookies file at the same time
[15:35] <pedro_> leighman, rmadison might help you
[15:35] <charlie-tca> sure, click the package name, then click overview for the package. It gives the versions for each release
[15:36] <micahg> pedro_: you can run hugday-tools with Firefox open
[15:36] <micahg> it's read only
[15:36] <pedro_> you can now? we used to have problems with that
[15:36] <pedro_> maybe it's time to update the instructions
[15:38] <charlie-tca> It would help if the regression bugs examples given were really done correctly according to https://wiki.ubuntu.com/QATeam/regressionTracking
[15:39] <pedro_> jibel, ^
[15:47] <pedro_> hello sense
[15:48] <sense> hi pedro_
[16:08] <jibel> leighman, you can use rmadison . Its in the package devscripts
[16:09] <leighman> ok, thanks
[16:12] <htorque> ubot2 is mean: "You've given me 5 invalid commands within the last minute; I'm now ignoring you for 10 minutes." - i just asked him for some bugs :(
[16:12] <jibel> charlie-tca, I haven't found the _perfect example_
[16:13] <jibel> leighman, alternatively you can use http://packages.ubuntu.com/<package name>
[16:15] <hggdh> ubot's definition of spam is, ah, strict ;-)
[16:17] <charlie-tca> jibel: couldn't we at least add what is suggested in the managing regressions to the description, like it tells us to?
[16:19] <charlie-tca> I read the regressions page, and it says to add a very specific block of text to the bugs, but the examples do not have that.
[16:34] <jibel> charlie-tca, I've added 2 other examples bug 200462 and bug 290506
[16:34] <ubot2> Launchpad bug 200462 in gvfs (Ubuntu Hardy) (and 2 other projects) "Copying Files From CD/DVD Sets Permissions To Read Only (affects: 1) (dups: 1) (heat: 25)" [Low,Triaged] https://launchpad.net/bugs/200462
[16:34] <ubot2> Launchpad bug 290506 in linux (Ubuntu Intrepid) (and 9 other projects) "cheese malfunctioning with UVCVIDEO webcams (was cheese doesn't show v4l2 video output and disables output on gstreamer-based apps ran afterwards) (affects: 42) (dups: 24) (heat: 430)" [Undecided,Fix released] https://launchpad.net/bugs/290506
[16:36] <charlie-tca> Those look better. Thanks
[16:36] <charlie-tca> Maybe no one else read the page about regressions?
[16:37] <hggdh> charlie-tca: I did :-) and was going to discuss it with jibel and pedro_ but... blame my memory
[16:38] <charlie-tca> heh, memory. I know that one
[16:38] <pedro_> hggdh, either your memory or vish...
[16:38] <hggdh> LOL
[16:39] <hggdh> my memory efficiency is inversely proportional to the amount of hair on my head
[16:39]  * charlie-tca can't even say that
[16:39] <pedro_> jibel, charlie-tca, hggdh we can review the page at our Bugsquad doc review discussion at UDS
[16:40] <hggdh> +1
[16:40] <charlie-tca> Great idea. My point was if we expect people to look at examples for a BugDay, they need to right
[16:40] <pedro_> let me add it to the agenda so we don't forget about it
[16:40] <hggdh> forget about what?
[16:40] <jibel> +1
[16:40] <pedro_> what?
[16:40] <hggdh> LOL
[16:40] <charlie-tca> can't remember that much
[16:43] <hggdh> well. My gnome-keyring intehration got shot down again. BRB, have to log out/in to restore it
[16:47] <lazaruss> hi
[16:49] <vish> hmm, did hggdh forget and quit weechat client , or is that my fault too? :D
[16:50] <vish> aaaaand hez back! :p
[16:50] <vish> [21:19] <vish> hmm, did hggdh forget and quit weechat client , or is that my fault too? :D
[16:50] <hggdh> vish: had to reboot
[16:50] <hggdh> er, log out/in
[16:52]  * charlie-tca thinks it was probably vish's fault hggdh had to reboot
[16:52] <hggdh> now gnome-keyring works :-)
[16:52] <vish> :)
[16:52]  * hggdh has no doubt about that
[16:52] <pedro_> lol
[16:52] <pedro_> hello vish!
[16:52] <vish> o/
[16:52] <pedro_> vish, how long is your flight to Orlando?
[16:52] <hggdh> I really have to spend some time on this g-keyring thingie, it is starting to bother me
[16:52] <vish> pedro_ ¦ its about 20hrs :s
[16:53] <hggdh> oh boy...
[16:53] <pedro_> vish, ouch, you'd need to do like 2 connections?
[16:53] <vish> and more than that if you include the transit wait :/
[16:53] <vish> yea..
[16:53] <pedro_> yeah...
[16:53] <kklimonda_> vish: ugh? and I was thinking my ~15hrs is a long time ;)
[16:53] <pedro_> same happens to me when going to Europe
[16:53] <vish> kklimonda_ ¦ boo!!
[16:53] <hggdh> vish: count it from getting in the airport to getting out of the iarport
[16:54]  * vish checks ticket again
[16:54] <kklimonda_> vish: where do you live?
[16:54] <kklimonda_> Australia? :)
[16:54] <hggdh> near...
[16:54] <pedro_> Mars? ;-)
[16:55] <vish> oh frak! i need to wait for 6hrs for my connection! :/
[16:55] <kklimonda_> my flights are going to take 9:30 and then another 3 hours
[16:55] <kklimonda_> I'll have to wait for 3 hours in Chicago for the second one
[16:55] <vish> kklimonda_ ¦ India
[16:56] <kklimonda_> and then I'm supposed to be at the airport, in Poland, 2 hours before departure..
[16:56] <hggdh> heh. My flight is 3 hours *total* :-)
[16:56] <kklimonda_> so yeah, it's going to be fun
[16:56] <pedro_> vish, do you have a straight flight to US and connect there or the connection is somewhere in Europe?
[16:56] <micahg> kklimonda_: what are you doing in Chicago?
[16:56] <vish> oh, mine is nearly 30 hrs :/
[16:56] <pedro_> hggdh, you lucky...
[16:56] <hggdh> but, then, I will be flying AA, which sucks
[16:56] <pedro_> haha
[16:56] <vish> pedro_ ¦ not to Orlando, that was the problem
[16:56]  * micahg hopes isn't describing the pilots social habits :-/
[16:56] <micahg> *hggdh ^
[16:56] <kklimonda_> micahg: there has been no direct connection between Poland and Orlando available so I'm flying through Chicago
[16:57] <hggdh> LOL
[16:57] <micahg> kklimonda_: which day?
[16:57] <kklimonda_> micahg: hmm, sunday
[16:57] <micahg> kklimonda_: hmm, I'm probably flying out of the other airport...
[16:57]  * micahg is flying from Midway
[16:57] <vish> pedro_ ¦ Chennai -> Frankfurt -> Orlando
[16:57] <hggdh> kklimonda_: if you have never been to O'Hare... it will be fun
[16:57] <pedro_> vish, ouch!
[16:58] <hggdh> (although the airport has been renovated)
[16:58] <kklimonda_> hggdh: oh? why? What should I expect? the full cavity search? ;)
[16:58] <pedro_> !
[16:58] <vish> heh, hope i dont sleep those 6hrs and miss my connection …
[16:58] <kklimonda_> :D
[16:58] <hggdh> oh, no, just a few Km between your gates
[17:00] <hggdh> kklimonda_: also, here's a warning: all those that use to fly a lot around the US learn, very early, to fear the following sentence:
[17:00] <hggdh> "There's weather in Chicago"
[17:00] <kklimonda_> :D
[17:00] <jibel> Don't complain, in France you have to leave 2 days before the flight to walk to the airport. There no more gas here because of the strikes  :-)
[17:00] <hggdh> which means you are going to be delayed
[17:00] <micahg> there is? :D
[17:01] <micahg> we only change seasons daily ;) (or daley if you prefer)
[17:01] <kklimonda_> jibel: oh, I've heard there were going to be some strikes in France. Has they reached the proportions of the ones in Greece?
[17:01]  * charlie-tca gets 6 hours from Idaho!
[17:01] <hggdh> micahg: heh. Pretty much every single time I landed in Chicago I was delayed
[17:01] <micahg> hggdh: you came in the winter though
[17:02] <jibel> kklimonda_, if you watch tv, yes, if you walk down the street and watch , no.
[17:02]  * pedro_ -> lunch
[17:02] <hggdh> micahg: I have been on and off Chicago for the last, what, 15 years, I think...
[17:02]  * hggdh is happy not being a road warrior anymore
[17:03] <kklimonda_> you got to old for this? :)
[17:03] <kklimonda_> too*
[17:05] <ssj6akshat> can i ask a question?
[17:05] <vish> !ask | ssj6akshat
[17:05] <ubot2> ssj6akshat: Please don't ask to ask a question, simply ask the question (all on ONE line and in the channel, so that others can read and follow it easily). If anyone knows the answer they will most likely reply. :-)
[17:06] <hggdh> kklimonda_: yes, I did. I started traveling at lot around 1989
[17:08] <ssj6akshat> how can i set the bug status to triaged if i am not in BugControl? as told here i have to triage at least 5 bugs https://wiki.ubuntu.com/UbuntuBugControl do i just need to set their status as invalid,incomplete,confirmed or In Progress?
[17:08] <vish> on the first day, i was looking for hggdh , and all micahg told me was "hggdh is wearing a hat.." aaaaaaaaand there were too many folks wearing hats ;p
[17:08] <hggdh> heh
[17:08] <vish> ssj6akshat ¦ you can ask here and someone will set it for you
[17:09] <hggdh> ssj6akshat: you have to show 5 bugs you triaged -- bugs that show you understand what is involved in triaging, and represent your work
[17:10]  * charlie-tca will wear an Ethanol hat to UDS
[17:10] <hggdh> ssj6akshat: you actually should triage many more...
[17:11] <hggdh> ssj6akshat: but "triaging" does *not* mean "setting bug status to Triaged". It means understanding *what* is the problem (if any), if all necessary documentation is available,
[17:11] <hggdh> ssj6akshat: if it is reproducible (and how to reproduce, etc.
[17:11] <hggdh> ssj6akshat: setting a bug status to "Triaged" is just the last step
[17:13] <ssj6akshat>  /me thinks he should learn more
[17:13]  * ssj6akshat thinks he should learn more
[17:14] <hggdh> ssj6akshat: we will be very happy to help you
[17:15] <hggdh> ssj6akshat: so, please do not hesitate in voicing any doubts you have here
[17:17] <lazaruss> how do you get something set as wishlist (and does this apply to all suggestions)?
[17:18] <hggdh> lazaruss: setting IMportance in bugs is a restricted operation; only members of bug-control and developers/maintainers can do it
[17:18] <vish> lazaruss ¦ if the bug is a small suggestion to an existing app, then it is a wishlist.. only BugControl/maintainers can set importance to bugs
[17:18] <hggdh> lazaruss: so you can ask here, and we will get it done for you
[17:18]  * vish lalala and lets hggdh handle it..  :)
[17:19] <hggdh> vish: no, please! Otherwise I get to be the most talkative person here...
[17:19] <hggdh> er, writative?
[17:19] <vish> hggdh ¦ but we like it when you are talking :)
[17:19] <lazaruss> hggdh: right, ok, cheers, in which case https://bugs.launchpad.net/ubuntu/+source/aptitude/+bug/664585 is a wishlist i think
[17:19] <ubot2> Launchpad bug 664585 in aptitude (Ubuntu) "aptitude safe-upgrade (affects: 1) (heat: 6)" [Undecided,New]
[17:19] <ssj6akshat> what about this bug https://bugs.launchpad.net/ubuntu/+source/gwibber/+bug/663802
[17:19] <ubot2> Launchpad bug 663802 in gwibber (Ubuntu) "Gwibber provides false client info to twitter.com (affects: 1) (heat: 6)" [Undecided,Invalid]
[17:19]  * hggdh is not really worried...
[17:21] <vish> ssj6akshat ¦ thats a dup, there is another bug about it some, iirc.
[17:21] <vish> ssj6akshat ¦ so, what you need to do is find the dup and mark it as a dup
[17:21] <ssj6akshat> i set it to invalid, did i do the right thing?
[17:21] <hggdh> ssj6akshat: in this case, it would be nice to find the original bug, and make this one a dup of it
[17:21]  * ssj6akshat searches gwibber bugs
[17:22] <vish> ssj6akshat ¦ invalid is not right, you can set it back to 'new' for now..
[17:22] <hggdh> ssj6akshat: does not sound bad. It would be better if you start with a "thank you for opening this bug and helping make Ubuntu better", etc. It always help to be nice
[17:23] <hggdh> ssj6akshat: also, you should give a link to (i.e., more information) to the reason you closed it. If it is a dup, marking it so suffices
[17:24] <hggdh> lazaruss: looking
[17:26] <lazaruss> also, do we need to point out bugs we believe are confirmed, or does bug control go through confirmed ones to set triaged status?
[17:30] <hggdh> lazaruss: hum. I see no documentation for 'aptitude upgrade'
[17:30] <hggdh> either on man of info
[17:30] <hggdh> but it works...
[17:34] <lazaruss> what does that mean for the bug? it's invalid?
[17:35] <hggdh> lazaruss: no, not at all
[17:35] <vish> sense ¦ the session logout/reboot/... prompt dialogue is ours, right?  isnt that from indicator-session?
[17:35] <sense> vish: I think the session indicator calls the GNOME Session things that otherwise would show up in the System Menu.
[17:35] <hggdh> lazaruss: answering your previous Q: anyone can mark a bug confirmed -- BUT you should not mark a bug YOU opened confirmed, someone else must verify it
[17:36] <vish> hmm..
[17:36] <lazaruss> is aptitude upgrade a synonym for safe-upgrade
[17:36] <hggdh> lazaruss: no, they do not behave the same -- try it
[17:36] <vish> sense ¦ ok.. /me checks upstream bugs..
[17:36] <sense> ok!
[17:37] <lazaruss> i know i can mark it confirmed, but do i have to tell a member of bug control to set it as triaged, or will part of the team be notified to do it?
[17:38] <hggdh> lazaruss: did you open the bug yourself?
[17:38]  * ssj6akshat is enjoy bug talk
[17:38] <lazaruss> hggdh: i dont mean safe-upgrade, i mean full-upgrade, oops
[17:38]  * ssj6akshat is enjoying bug talk
[17:39] <lazaruss> hggdh: no, it's one of the completely new ones that i'm attempting to triage
[17:39] <hggdh> lazaruss: please update the title and description accordingly, then. But -- if you opened it, you CANNOT confirm it
[17:40] <hggdh> lazaruss: you can confirm any bug you did not open yourself, and -- if all necessary data is in the bug, you can ask someone here to set it to Triaged
[17:40] <hggdh> ssj6akshat: yes, one can learn a lot by lurking :-)
[17:41] <lazaruss> hggdh: thanks
[17:41] <hggdh> lazaruss: please see https://wiki.ubuntu.com/BugSquad/KnowledgeBase for a series of links on how to do triaging
[17:42]  * kklimonda_ has learnt a lot by lurking on various irc channels and mailing lists.. not to mention usenet
[17:43] <hggdh> weird. anyone -- I would like possible explanations for the difference in the first and second run of 'aptitude upgrade' -> http://pastebin.ubuntu.com/517544/
[17:44] <sense> urgh
[17:45] <kklimonda_> hggdh: hmm, choosing n has marked all the packages as installed manually?
[17:46] <lazaruss> hggdh: aptitude update ?
[17:49] <lazaruss> https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/664329 -> Triaged
[17:49] <ubot2> Launchpad bug 664329 in mutter (Ubuntu) "mutter crashed with SIGSEGV in ctk_render_custom_quad_asm() (affects: 1) (heat: 8)" [Undecided,Confirmed]
[17:49] <hggdh> kklimonda_: this is unexpected, though
[17:50] <hggdh> lazaruss: how did you cofirm it?
[17:50] <kklimonda_> hggdh: I agree, that does sound like a bug to me.
[17:50]  * hggdh goes to open a bug...
[17:50] <kklimonda_> hggdh: I just gave you one of the possible explanations for it :)
[17:50] <hggdh> heh
[17:51] <kklimonda_> I think packages' state is kept in /var/lib/apt/extended_status
[17:52] <kklimonda_> hggdh: I'd check if the packages listed for removal still have Auto-Installed: 1 in this file
[17:52] <hggdh> yes, I will check it, but I am guessing they don't have it anymore...
[17:52] <hggdh> oh boy, aptitude needs some love on triaging...
[17:55] <lazaruss> hggdh: https://wiki.ubuntu.com/Bugs/HowToTriage, Confirming section, "Are there sufficient log files and crash dumps"
[17:58] <hggdh> lazaruss: did you check the startrace/threadstacktrace to be useful? (I did, but I would like you to answer)
[18:01] <lazaruss> hggdh: I looked, saw mention of the same function as in the title
[18:01] <lazaruss> hggdh: what makes it useful/not useful
[18:02] <hggdh> lazaruss: either all frames are resolved (i.e., you have the function names in the frame) or at least the topmost (from the signal) are resolved
[18:02] <lmontrie_> Hi there
[18:02] <lazaruss> hggdh: frames?
[18:03] <hggdh> lazaruss: in this case, only the two topmost are resolved, so it is a nogo
[18:03] <hggdh> lazaruss: on a stacktrace (output from 'bt' or 'bt full' on GDB, each line is called a frame
[18:03] <lmontrie_> I believe I might have spotted a duplicate bug, but I'd like someone to double-check it, as both bugs have been triaged by the same person, which seems a bit odd. They are bug #659748 and bug #647727
[18:04] <ubot2> Launchpad bug 659748 in libunity-misc (Ubuntu) (and 1 other project) "Some icons in system tray looks ugly (affects: 3) (heat: 18)" [Low,Triaged] https://launchpad.net/bugs/659748
[18:04] <ubot2> Launchpad bug 647727 in unity (Ubuntu) (and 1 other project) "Icon sometimes renders with black squares (affects: 4) (heat: 24)" [Low,Triaged] https://launchpad.net/bugs/647727
[18:05] <lazaruss> hggdh: my bad, so what should be done?
[18:06] <lazaruss> hggdh: and should it be set to incomplete?
[18:06] <ssj6akshat> when is the papercut hunting season opening?
[18:06] <hggdh> lazaruss: please put it in Incomplete, and add a blurb stating that the stacktrace provided is not resolved, and there is no coredump for apport to process...
[18:07] <hggdh> lmontrie_: no, they are not the same -- one is cropping, the other is filling, issues. Also, these bugs are already Triaged, so they are out-of-scope for us
[18:08] <hggdh> ssj6akshat: probably after UDS
[18:08] <ssj6akshat> can't wait to write about it on OMG! Ubuntu!
[18:08] <lmontrie_> hggdh: well, the screenshots attached to both bugs look pretty much the same to me. But anyway
[18:08] <hggdh> lmontrie_: it also happens that Didier is one of the developers :-)
[18:09] <lazaruss> hggdh: So the reporter needs to?
[18:09] <lmontrie_> hggdh: yes, that's why I was asking first
[18:09] <hggdh> lmontrie_: they look similar, I agree, but different enough when you look at the details
[18:09] <lmontrie_> hggdh: fair enough. My mistake then ;)
[18:09] <hggdh> lmontrie_: no problems, and thank you for helping
[18:10] <hggdh> lazaruss: I actually think, now, the best is to close invalid, and ask the reporter to resubmit via apport.
[18:11] <lazaruss> hggdh: it's tagged as apport-crash?
[18:11] <ssj6akshat> hggdh, like ubuntu-bug mutter ?
[18:11] <hggdh> ssj6akshat: yes
[18:12] <hggdh> lazaruss: it is tagged as apport-crash, but I cannot see the coredump there, I am not sure what the OP did
[18:14] <ssj6akshat> does this qualify as a papercut https://bugs.launchpad.net/ubuntu/+source/ubuntuone-client/+bug/664330
[18:14] <ubot2> Launchpad bug 664330 in ubuntuone-client (Ubuntu) "Don't hide the option for removing the ubuntu one ribbon (affects: 1) (heat: 6)" [Undecided,Confirmed]
[18:14] <hggdh> lazaruss: https://wiki.ubuntu.com/Bugs/Responses#Missing%20a%20crash%20report%20or%20having%20a%20.crash%20attachment sounds good as a response
[18:15] <lazaruss> hggdh: cheers.
[18:16] <lazaruss> leaving now, see you later
[18:16] <hggdh> ssj6akshat: this sounds like a candidate, yes, when the papercuts season is opened
[18:16] <hggdh> lazaruss: thanks for the help
[18:20] <ssj6akshat> how do you participate in the UDS remotely?
[18:24] <kklimonda_> ssj6akshat: http://www.lczajkowski.com/2010/10/19/how-to-remote-participate-at-uds-n-and-get-the-most-of-the-sessions/
[18:27] <shadeslayer> pedro_: pingly
[18:28] <ssj6akshat> kklimonda_ haha I am attending even though I have an exam on 27
[18:29] <pedro_> shadeslayer, hello
[18:29] <shadeslayer> pedro_: pm please :)
[18:30] <pedro_> folks, if you're having issues with MSN on Empathy , please help us to test the proposed (python-papyon) package and give feedback on bug 663670
[18:30] <ubot2> Launchpad bug 663670 in papyon (Ubuntu Maverick) (and 2 other projects) "empathy doesn't connect to msn - blocked connection (affects: 106) (dups: 5) (heat: 502)" [Undecided,Fix committed] https://launchpad.net/bugs/663670
[18:40] <vish> ssj6akshat ¦ did you find the dup for that gwibber bug ?
[18:41] <ssj6akshat> no
[18:42] <vish> ssj6akshat ¦ oh, neat you found Mark's comment, then you can just mark the bug as 'opinion'
[18:43] <vish> or dup it to the main bug
[18:43] <ssj6akshat> the bug with the comment?
[18:44] <vish> ssj6akshat ¦ also see related Bug #628866
[18:44] <ubot2> Launchpad bug 628866 in indicator-messages (Ubuntu Natty) (and 4 other projects) "Keypair needed per application: Gwibber identifies as 'Ubuntu by Ubuntu' during twitter OAuth (affects: 5) (heat: 90)" [Low,Triaged] https://launchpad.net/bugs/628866
[18:47] <vish> ssj6akshat ¦ you can dup it to the above bug, just ask the reporter when he is noticing the client name as Ubuntu? if he mentions when sending from gwibber, then its dup of above bug
[18:49] <ssj6akshat> but that bug looks different to me one says it MeMenu identifies a Ubuntu by Ubuntu
[18:49] <ssj6akshat> another says gwibber is identified as ubuntu
[18:53] <vish> ssj6akshat ¦ the tweet should be sent out right, if it is from gwibber it needs to be different..
[18:54] <ssj6akshat> sorry that Bug #628866 says that Gwibber shows client Ubuntu by Ubuntu when you are authenticating with Twitter
[18:54] <ubot2> Launchpad bug 628866 in indicator-messages (Ubuntu Natty) (and 4 other projects) "Keypair needed per application: Gwibber identifies as 'Ubuntu by Ubuntu' during twitter OAuth (affects: 5) (heat: 90)" [Low,Triaged] https://launchpad.net/bugs/628866
[18:55] <nisshh> kermiac, ping
[18:56] <ssj6akshat> o hai nisshh
[18:56] <vish> ssj6akshat ¦ hmm? i dint understand..
[18:56] <nisshh> hey ssj6akshat :)
[18:57] <ssj6akshat> vish it refers to accounts window and not gwibber
[18:57] <vish> ssj6akshat ¦ hmm, from bug report "When tweeting using Gwibber the client name reads 'Ubuntu'... "
[18:59] <vish> ssj6akshat ¦ thats the same problem as mentioned in the example tweet » http://twitter.com/popey/status/22793839865
[19:00] <vish>  anyhoo...
[19:03] <ssj6akshat> vish i think popey meant this http://db.tt/XsKh7wK
[19:04]  * vish shrugs
[19:04] <vish> ssj6akshat ¦ well i dont see why then he would give the example tweet, its all connected and the same issue
[19:08] <RedSingularity> What is the command to get the "version" of an installed package?
[19:09] <ssj6akshat> vish, it says at auth it shows Ubuntu by Ubuntu which should be Ubuntu by Canonical and MeMenu should have separate OAuth keys even if it is using the same backend.
[19:10] <charlie-tca> RedSingularity: apt-cache policy PACKAGE
[19:10] <RedSingularity> charlie-tca: Thanks thats it!
[19:10] <charlie-tca> no problem
[19:12] <vish> ssj6akshat ¦ right, thats why i said ask the reporter where he is noticing the problem, dup the bug according to reply
[19:14] <vish> ssj6akshat ¦ always when i doubt, ask.. we try not to assume for the reporter
[19:14] <vish> when in*
[19:16] <ssj6akshat> vish, we should ask seb128
[19:16] <vish> ssj6akshat ¦ when you ask a question, remember to make the bug incomplete
[19:17] <vish> ssj6akshat ¦ we also try not to bother seb128 for everything.. ;)
[19:17] <seb128> ?
[19:18] <vish> ssj6akshat ¦ first get a complete report from the reporter
[19:19] <ssj6akshat> but it is already triaged by sladen which I think is a highly intelligent dude
[19:19] <vish> ssj6akshat ¦ i meant for the bug you were triaging
[19:20] <vish> ssj6akshat ¦ you were triaging that bug right or were you just asking a question since you messed up that bug ?
[19:21] <ssj6akshat> I thought you were talking about Bug #628866
[19:21] <ubot2> Launchpad bug 628866 in indicator-messages (Ubuntu Natty) (and 4 other projects) "Keypair needed per application: Gwibber identifies as 'Ubuntu by Ubuntu' during twitter OAuth (affects: 5) (heat: 90)" [Low,Triaged] https://launchpad.net/bugs/628866
[19:21] <vish> ssj6akshat ¦  no
[19:21] <ssj6akshat> stupid me
[19:27] <ssj6akshat> vish you meant Bug #663802 right?
[19:27] <ubot2> Launchpad bug 663802 in gwibber (Ubuntu) "Gwibber provides false client info to twitter.com (affects: 1) (heat: 6)" [Undecided,Incomplete] https://launchpad.net/bugs/663802
[19:27] <vish> ssj6akshat ¦ yes
[19:28] <ssj6akshat> vish, i have done it
[19:29] <vish> ssj6akshat ¦ hmm, well you could have just asked where he noticed the 'Ubuntu', but close enough
[19:29] <vish> ssj6akshat ¦ also subscribe to the bug, then you will be notified when the reporter replies
[19:30] <vish> ssj6akshat ¦ depending on the reply you can mark the bug as a dup
[19:36] <ssj6akshat> vish, thanks
[19:37] <vish> np..
[19:50] <ssj6akshat> I wish I could go to the UDS
[19:50] <ssj6akshat> hi bilalakhtar
[19:50] <bilalakhtar> hi ssj6akshat , how can I help you?
[19:51] <ssj6akshat> nothing just a hi
[20:17] <njin> hello: how is named Synaptic Package Manager in KDE ? Thanks
[20:18] <micahg> njin: there was adept, but I think that's gone
[20:18] <micahg> kpackagekit
[20:18] <njin> micahg: Thanks a lot
[20:19] <micahg> oh, adept is still around :)
[20:19] <ssj6akshat> there is also a tool called Muon
[20:19] <micahg> njin: muon is the new one
[20:19] <njin> but one that works like Synaptic
[20:19] <njin> ?
[20:20] <micahg> njin: kpackagekit and muon
[20:20] <njin> ok thanks
[20:20]  * charlie-tca thinks "good luck with works like Synaptic in kde"
[20:20] <micahg> njin: http://dohbuoy.wordpress.com/2010/10/12/kubuntu-and-package-managers/
[20:21] <jcastro> charlie-tca: hey looks like karl got tomboy working
[20:21] <charlie-tca> jcastro: I guess I will install it again and check then. Thanks for all your help with that one.
[20:21] <yofel> charlie-tca: actually muon is pretty usable
[20:23] <charlie-tca> upgrading to natty now. Will look at tomboy after the upgrade
[20:35] <hggdh> oh fearless folks...
[20:37] <greg-g> jcastro / bdmurray / pedro_ : one of you mind extending my bugcontrol membership? THANKS!
[20:37] <pedro_> greg-g, doing it, one sec
[20:38] <pedro_> greg-g, renewed
[20:39] <greg-g> thankya much, pedro_
[20:39] <pedro_> you're welcome
[21:14] <RedSingularity> someone mark bug 663099 High please?
[21:14] <ubot2> Launchpad bug 663099 in ubuntu "failed to fetch http://ftp.udc.es/ubunto/pool/universe/o/orc/liborc-0.4-0_0.4-5-1_i386.deb 404 Not Found (affects: 1) (heat: 10)" [Undecided,Confirmed] https://launchpad.net/bugs/663099
[21:15] <micahg> RedSingularity: no
[21:15] <micahg> RedSingularity: that's the broken mirror
[21:15] <RedSingularity> yes sir it is
[21:15] <micahg> hggdh: what's the deal w/broken mirrors ^^^
[21:18] <RedSingularity> Broken mirror not considered a bug then?
[21:23] <Pici> RedSingularity: What version of Ubuntu is that?
[21:24] <RedSingularity> Pici:  thats a good question.  You think it could be unsupported?
[21:25] <Pici> Superseded on 2010-07-16 by orc - 0.4.6-1
[21:25] <Pici> Supposing you're talking about MAverick.
[21:26] <RedSingularity> Pici:  when i tested it I used 10.10
[21:38] <hggdh> so it is gone. Superseeded. You are tryng to update/install a version that no longer exists
[21:39] <hggdh> this bug should actually be closed
[21:41] <ssj6akshat> hggdh, marked invalid
[21:42] <jibel> RedSingularity, there's no version 0.4.5-1of liborc-0.4-0 in Ubuntu. Ask to the user to refresh his cache the try performing the upgrade again.
[21:43] <hggdh> current is liborc-0.4-0_0.4.6-1
[21:43] <jibel> this package moved from universe to main in maverick, so that's really weird to look for a 0.4.5-1 in universe
[21:44] <hggdh> indeed. I wonder how up-to-date was the OP re. pockets
[21:45] <hggdh> and, on Lucid it is 0.4.3, so... the OP must have been running Maverick, or something like it
[21:47] <micahg> jibel: the mirror is broke
[21:47] <micahg> hggdh: ^^
[21:48] <jibel> micahg, no, why would it be ?
[21:48] <jibel> micahg, the package simply don't exists.
[21:48] <micahg> jibel: http://ftp.udc.es/ubuntu/pool/universe/o/orc/
[21:48] <jibel> Removed from disk on 2010-07-21.
[21:48] <micahg> jibel: mirror is broke
[21:49] <jibel> micahg, don't you have the content of the directory ?
[21:49] <micahg> oh, it was fixed...good :)
[21:50] <jibel> micahg, that's exactly the same content than on the main mirror
[21:50] <Pici> https://launchpad.net/ubuntu/+source/orc/+publishinghistory
[21:50] <micahg> jibel: it was broke before and showed that file
[21:50] <micahg> RedSingularity: close invalid
[21:50] <RedSingularity> micahg ok
[21:50] <hggdh> now I am confused
[21:50] <hggdh> micahg: the link you gave us only shows files up to Lucid
[21:50] <micahg> hggdh: the mirror was very out of date, someone must have fixed it, we need a procedure for mirrors
[21:51] <micahg> !info liborc maverick
[21:51] <ubot2> micahg: Package liborc does not exist in maverick
[21:51] <micahg> !info liborc-0.4-0 maverick
[21:51] <ubot2> micahg: liborc-0.4-0 (source: orc): Library of Optimized Inner Loops Runtime Compiler. In component main, is optional. Version 0.4.5-1 (maverick), package size 111 kB, installed size 416 kB
[21:51] <ssj6akshat> ugh its 2:20 AM, must get sleep, bye all
[21:51] <micahg> hggdh: it's in main now :)
[21:51] <hggdh> duh
[21:52] <jibel> I find always annoying to close a report as invalid when it's a user error.
[21:52] <hggdh> https://wiki.ubuntu.com/Archive/Mirroring
[21:52] <jibel> you leave the user alone with his problem.
[21:52] <micahg> jibel: it wasn't user error, the mirror was broke
[21:53] <hggdh> and https://wiki.ubuntu.com/Mirrors
[21:53] <RedSingularity> What should i tell him?
[21:53] <micahg> hggdh: right, but what do we do with bugs, do you think we can get the mirror team to have a project on LP we can move bugs to?
[21:53] <hggdh> jibel: I also. Most of the times I give some instructions on how to proceed
[21:53] <jibel> I'd say please update your cache and try performing the upgrade/install again, set to incomplete
[21:53] <micahg> RedSingularity: the mirror was broke and it should be working again
[21:53] <hggdh> micahg: I think it would be a good idea
[21:54] <jibel> and if it fixes your problem set please set the status to 'invalid'
[21:54] <jibel> most of the time the users will close their report themselves and you won't even have to do that.
[21:55] <jibel> micahg, the mirror team don't use LP to track mirrors problems.
[21:55] <micahg> jibel: right, maybe we can change that?
[21:56] <jibel> I already talked with them about that, but lets try again, yes.
[21:56] <jibel> at best they can redirect the failed mirror to another place but that will stay like this forever since only the local admin can do something.
[21:57] <jibel> and the mirror admin won't track every single of the hundreds of mirrors
[21:59] <hggdh> indeed, but the status of a mirror can be cancelled if it is not behaving
[22:00] <hggdh> the whole point is users need mirrors to update, and we should at least make an effort to only list working mirrors
[22:01]  * micahg has a meeting, bbl
[22:02] <jibel> it's worth a discussion with the mirror team anyway because this is a recurrent problem,  especially on release time, and there's no clear policy.
[22:08] <hggdh> I agree. Any chance of getting hold of them on UDS? perhaps pinging elmo?
[22:52] <RedSingularity> I have a bug that I have confirmed and it seems like a wishlist item.  Anyone take a look and give some input?  bug 663457  Thanks.
[22:52] <ubot2> Launchpad bug 663457 in update-manager (Ubuntu) "update-manager window should be easily resizable without loosing the action buttons on small screens (netbooks) (affects: 1) (heat: 8)" [Undecided,Confirmed] https://launchpad.net/bugs/663457
[22:59] <layn> Hi
[23:01] <BUGabundo> guud evening everyone. may the moon shine over you
[23:01] <layn> BUGabundo: Hi
[23:02] <jibel> RedSingularity, this is a bug in aptdaemon and I'd say medium rather than wishlist, because this is a usability issue.
[23:02] <jibel> RedSingularity, check for duplicates this is a long standing issue.
[23:03] <RedSingularity> jibel:  Ok i will.  How did you know its aptdaemon though?
[23:04] <devildante> RedSingularity: it's because aptdaemon handles the install/update process
[23:05] <jibel> RedSingularity, this is the back end for software-center and update-manager and which displays the progress information.
[23:07] <RedSingularity> devildante,jibel: Oh.  He is having a problem with the actual update manager window though...isnt that part of the package update-manager?
[23:07] <devildante> "Due to the screen resolution I wasn't able to open the detail window (terminal view during) updates, because the action buttons /cancel, continue/ are missing."
[23:08] <devildante> since he said "terminal", I suppose it's during install
[23:08] <devildante> so it's aptdaemon
[23:09] <layn> hey guys I too have encountered the same problem
[23:09] <layn> on 10.10
[23:11] <layn> problem to make updates to the fact I was considering
[23:11] <RedSingularity> devildante:  change the package then?  And what do you suggest marking as?  Medium?
[23:12] <devildante> RedSingularity: change it to aptdaemon, and mark as Medium
[23:13] <RedSingularity> devildante:  Can you mark medium for me?
[23:13] <jibel> RedSingularity, the terminal window was synaptic now it's aptdaemon.
[23:14] <devildante> RedSingularity: done
[23:15] <RedSingularity> devildante:  Thanks.  Mark as triaged too or no need?
[23:16] <devildante> RedSingularity: already triaged it :)
[23:16] <RedSingularity> devildante:  Excellent.  Thanks again :)  Anything else I should do with it?
[23:17] <devildante> RedSingularity: nah, let the devs handle it from here
[23:17] <devildante> np :)
[23:17] <RedSingularity> :) :)