/srv/irclogs.ubuntu.com/2010/10/23/#ubuntu-bugs.txt

laynpersia: are not a lot in ubuntu squad and try to be helpful did not want to create problems00:00
persialayn, This is triage: the key thing to keep in mind is "Before all, do no harm".  This often means it's better to ask for others opinions before doing anything, and sometimes it's better to do nothing after several hours of work just because one can't sort it (and neither can anyone else).00:02
slink3rhggdh: I upstreamed 66496500:03
laynpersia:  look here! Now I found a bug in previous Bug # 618637 08/16/2010 and duplicate result has now been reported as bug # 665392 should act in this case?00:04
laynpersia: mark it as duplicate?00:05
laynpersia: or invalid duplicate00:05
persiabug #61863700:07
ubot2Launchpad bug 618637 in oss4 (Ubuntu) "package oss4-dkms 4.2-build2002-2 failed to install/upgrade: subprocess installed post-installation script returned error exit status 10 (dup-of: 601342)" [Undecided,New] https://launchpad.net/bugs/61863700:07
ubot2Launchpad bug 601342 in oss4 (Ubuntu) "kernel update breaks oss4 (affects: 44) (dups: 55) (heat: 455)" [Undecided,Confirmed] https://launchpad.net/bugs/60134200:07
persiabug #66539200:07
ubot2Launchpad bug 665392 in oss4 (Ubuntu) "package oss4-dkms 4.2-build2002-2 failed to install/upgrade: subprocess installed post-installation script returned error exit status 10 (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/66539200:07
laynyes00:07
persialayn, Those are slightly different: check the DpkgTerminalLog for each of 618637 and 66539200:08
persiaIn this case, it happens to be the same bug, but be *very* careful to check each part to make sure of duplicates, and ask if everything isn't precisely the same (unless you encountered that specific sort of issue before)00:09
persia*BUT*00:10
persiaYou need to look more carefully at 618637 and notice it's a duplicate of 601342.00:10
persiaSo the appropriate action is to set 665392 as a duplicate of 60134200:10
laynpersia: in fact change the form and the version of the system I only see these differences00:12
persiaYou don't see the difference in kernels?00:12
laynoh yes00:13
persiaSometimes that affects things, and makes bugs not duplicate.00:13
slink3rhaha, 664657 doesn't even seem like a bug, I think I like the way the expected result operates less than the actual result00:14
persiaI've seen this specific bug before, and I know (roughly) why it is happening: at least enough to know the same fix will sort it for both linux-image-generic and linux-image-generic-pae, so if you trust me, you can mark them duplicate.  If you don't trust me, you can investigate what is happening in a bit more detail, and determine if they are the same issue.00:14
laynpersia: then confirm it is not a duplicate and is valid00:14
persiaI think 665392 is duplicate to 601342, but you're triaging 665392, so it matters what *you* think is right (although It's always good to check with others)00:15
slink3rbut I can see where they're coming from00:18
laynpersia:  I'm sure00:22
laynpersia: in fact it is reported the same bug I agree with you then mark duplicate persia00:25
persialayn, OK.  Go ahead and mark the duplicate, and now look for another bug.00:28
persiaI have to head off soon, but maybe someone else can review if you have questions.00:28
laynpersia: ok00:28
laynpersia: marked00:29
RedSingularitymicahg:  There was a corruption in their folder so i had them remove the whole folder.  I warned it would delete all their preferences though.  He didnt seem to mind.....00:31
laynpersia: now I'm considering this report Bug # 66539800:33
layn#66539800:34
laynhey guy I report a bug in progress while I rate?00:40
laynpersia: I report a bug in progress while I rate?00:42
hggdhlayn: no, you do not.00:43
laynhggdh: ok00:43
laynhggdh: you a quick way to identify possible duplicates?00:44
hggdhlayn: no, you have to look at each one00:45
laynhggdh: I had thought but I was hoping you would tell me to00:46
layn#66539800:46
hggdhbug 66539800:49
ubot2Launchpad bug 665398 in kpackagekit (Ubuntu) "difficulty to read not installed software line (affects: 1) (heat: 8)" [Undecided,New] https://launchpad.net/bugs/66539800:49
hggdhlayn: I do not know, I do not run KDE00:50
laynhggdh: I'm trying to package but I am not having the problem described00:51
laynhggdh: also runs on ubuntu00:51
hggdhlayn: Ubuntu comes in many flavours: Ubuntu itself (Gnome), Kubuntu (KDE) Xubuntu (lightweight X), etc00:53
hggdhlayn: I run Ubuntu, not kubuntu.00:53
laynhggdh: actually the writing is clear that describe the software installed but not so much I almost could not be read the report as invalid what do you think?00:54
laynhggdh: I know the versions of Ubuntu and Ubuntu well enough to be able to distinguish00:55
layn:)00:55
yofel_layn: the kubuntu team only tracks kubuntu specific and/or serious bugs in KDE on launchpad. For most bugs you report the bug at bugs.kde.org and set the launchpad task invalid00:55
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laynI believe that those who reported the bug to be a bit blind. I'm testing00:56
laynyofel: I do not know even if the package runs on ubuntu, not only on kde?00:57
yofellayn: just tested it here, it uses the 'Invactive Text' color which is supposed to be a bit less visible00:57
yofellayn: I use kubuntu - kpackagekit should work fine on ubuntu too though (will pull in kde libs though)00:58
yofel*inactive text00:58
laynis in fact even I have noticed the text slightly so clearly point out the invalid00:59
yofelwell, it would probably be a valid wishlist bug on bugs.kde.org if you or the reporter want to report it there01:00
laynyofel: How do I report on bugs.kde.org wishlist?01:02
yofellayn: you'll need an accounc (it's bugzilla)  - on https://bugs.kde.org/enter_bug.cgi click on full list -> kpackagekit and follow the instructions01:04
laynyofel: ok01:05
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RedSingularityAnyone here work with Virtualbox?03:59
RedSingularityBugs I mean03:59
crimsunRedSingularity: a veces04:16
crimsunerr04:16
crimsunRedSingularity: yes, sometimes04:16
nigelbheh04:16
RedSingularitydo you know of a bug that prevents guest additions from installing in 10.10 guest04:17
nigelbcat on your keyboard?04:17
nigelbg4104:17
vishnigelb: now on yours? ;)04:21
crimsunRedSingularity: no; can you reproduce the symptom?04:21
nigelbvish: that's usual irssi mistake04:23
vishnigelb: no cats? :(04:23
* nigelb hates cats with a passion04:24
vishnigelb: haha! more to eat for me! ;p04:25
RedSingularitycrimsun:  Yeah but i suspect anyone can with a 10.10 vbox install04:25
crimsunRedSingularity: have a y,ou filed a bug report with steps to reproduce the symptom?04:28
crimsunerr, my grammar is shot this evening04:28
RedSingularitycrimsun:  I am going to see if anyone has done so already.  If not i will.04:28
RedSingularityI have a bug that seems like its worth "wishlist".  Anyone care to look?04:44
RedSingularitybug 63874404:44
ubot2Launchpad bug 638744 in update-manager (Ubuntu) ""Restart to complete update" should not be signaled until the update is still running (affects: 2) (heat: 12)" [Undecided,Confirmed] https://launchpad.net/bugs/63874404:44
RedSingularityIt is "confirmed" as well04:44
RedSingularityMark as triaged?04:48
crimsunRedSingularity: no04:55
crimsunit is a wishlist item, however.04:55
RedSingularityCannot mark as triaged tho?04:55
RedSingularitycrimsun:  Can you mark wishlist for me if it cannot be marked triaged?04:59
crimsunretitled and wishlisted05:01
RedSingularitycrimsum:  Thanks  :)05:01
crimsunyw05:02
RedSingularitycrimsun:  I filed the report on virtualbox if you want to look, bug 66544906:13
ubot2Launchpad bug 665449 in virtualbox-guest-additions (Ubuntu) "Guest additions dont work in 10.10 guest (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/66544906:13
crimsunI can try to look in a bit06:15
rusiviRedSingularity: While that's being hashed out, may want to update to 3.2.8 or compile 3.2.10 (I compiled works like a charm).06:27
shadeslayercrimsun: coming to UDS?07:49
nigelbcrimsun: he is, but not on all days08:07
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yabrussHello12:22
yabrussJust wondering if it is possible to have gnome and kde intalled on same PC ? I don't see menu to choose your desktop manager into the Lucid 10.04 connection splash screen.12:24
ssj6akshatyou can install KDE by installing Kubuntu Desktop from the software centre12:25
ssj6akshatyou will see the box to choose desktop environment in the lower right corner of login screen12:26
PascalFRanyone has eth which uses e1000e on maverick ?12:28
PascalFRbug #66030212:34
ubot2Launchpad bug 660302 in module-init-tools (Ubuntu) "e1000e ethernet link down (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/66030212:34
* yofel has 2 - but one pc works fine on boot and is never suspended and the other one is on wireless most of the time12:42
yofelifconfig shows eth0 as up though12:43
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bilalakhtarOh, someone trolled on bug #113:28
algnodhi all, I need someone to please set Bug #660259 to triaged, thank you13:28
ubot2bilalakhtar: Bug 1 on http://launchpad.net/bugs/1 is private13:28
ubot2algnod: Bug 660259 on http://launchpad.net/bugs/660259 is private13:28
bilalakhtarIs LP down?13:29
algnodits working for me13:29
* bilalakhtar checks launchpadstatus13:29
algnodbut my bug is not marked as private13:29
bilalakhtarah13:29
bilalakhtarEdge servers are not working13:29
algnodwhat are the Edge servers?13:29
bilalakhtaredge.launchpad.net13:30
bilalakhtarokay, I managed to open13:30
bilalakhtarEdge is a beta version of latest Launchpad13:30
yofeledge works fine here, probably it's just the fact that for the bot 'private' and 'conn. timeout' are the same13:31
PascalFRfor e1000e the test is  modprobe -r / modprobe   then link stays down13:31
yofelPascalFR: stays up here (00:19.0 Ethernet controller: Intel Corporation 82577LM Gigabit Network Connection (rev 06))13:32
PascalFR00:19.0 Ethernet controller: Intel Corporation 82566MM Gigabit Network Connection (rev 03)13:33
bilalakhtarI am getting timeouts when I post comments on edge13:34
bilalakhtarI disabled edge now13:34
persiaMight ask in #launchpad rather than claiming it's down here.13:34
PascalFReth works with K2.6.32-25.44  random work with k2.6.35-22.3513:35
PascalFRwhat package name is ubuntu 10.10 kernel in launchpad ?13:36
algnodbump:  Hi all, I need someone to please set Bug #660259 to triaged, thank you13:36
ubot2Launchpad bug 660259 in gnome-utils (Ubuntu) "dictionary app. won't execute word look up (affects: 1) (heat: 8)" [Undecided,Confirmed] https://launchpad.net/bugs/66025913:36
persiaPascalFR, "linux"13:36
yofelPascalFR: 'linux' for all releases13:36
yofelPascalFR: did you test the current mainline kernel? http://kernel.ubuntu.com/~kernel-ppa/mainline/v2.6.36-maverick/13:37
PascalFRha thanks I lost the url for mainline kernels   difficult to find it on ubuntu wiki !13:38
algnodbump: Hi all, I need someone to please set Bug #660259 to triaged, thank you13:52
ubot2Launchpad bug 660259 in gnome-utils (Ubuntu) "dictionary app. won't execute word look up (affects: 1) (heat: 8)" [Undecided,Confirmed] https://launchpad.net/bugs/66025913:52
bilalakhtaralgnod: saw my comment on it?13:53
algnodbilalakhtar, no, sorry i missed it13:54
slinkercan anyone set 665397 to triaged?13:55
algnodbilalakhtar, so do i set it to to invalid? Sometimes dict does not give any feedback at all, the word definition window just stays white. Whatabout an offline fallback?13:58
bilalakhtaralgnod: Leave it at Confirmed or re-title it to 'Add an alternative to dict.com' and then triage13:58
algnodbilalakhtar, i've retitled the bug, but I would need you to change the status. Thanks for the help!14:01
* bilalakhtar changes14:01
bilalakhtaralgnod: done14:03
algnodbilalakhtar thanks!14:06
crimsunugh.  This is no fun.  We now have two distinct bug symptoms for maverick-proposed's alsa-utils.17:49
crimsunjust for historical screenscraping, all reports that have 'package alsa-utils 1.0.23-2ubuntu3.3 failed to install/upgrade' in their titles are dupes of 66464517:49
crimsunhowever, all reports that have 'package alsa-utils 1.0.23-2ubuntu3.4 failed to install/upgrade' in their titles are dupes of 66541617:50
penguin42yeuch17:55
crimsunit looks like people will need to manually install 1.0.23-2ubuntu3.4, because 665416 really is just 664645 with a different mask17:55
penguin42hmm I wonder if I ever reported that; I have a problem with Flash+KVM audio - haven't got a clue where the problem lies18:22
ssj6akshatwhy can't other bug trackers be as readable as Launchpad's.18:26
penguin42ssj6akshat: I think we have more bug reporters and trackers than most other bug trackers so it's probably forced it a bit more18:29
ssj6akshatmy eyes get damaged whenever I see bugzilla18:30
crimsunpenguin42: I don't think I've seen one recently, but since I triage hundreds of bugs regularly...18:32
penguin42crimsun: I'm not sure what to report it against; it's I have flash audio playing and I start a kvm guest it gets a weird ~15 secondish echo on the flash audio18:33
crimsunpenguin42: 64-bit host with 64-bit Flash "squared"?18:33
penguin42crimsun: 64-bit host with 32-bit flash in nspluginwrapper in chrome18:34
crimsunpenguin42: hmm, can you try purging flashplugin-installer and manually dropping in the 64-bit plugin?18:36
penguin42yeh, I'll try that a bit later18:36
penguin42crimsun: It's a very odd echo, it really is like an echo in the sense you can hear the new audio and the repeat18:38
mahenhi19:00
ssj6akshatmahen, do you need any help19:01
mahenHi ssj6akshat, well not really, just read the triaging bugs and asked for a mentor ; I have a couple of minutes so I thought I would just come to see what is happening :)19:02
mahenthanks19:02
ssj6akshatmahen, no prob19:02
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Shayonhello all22:07
ghost68writerHi, could someone please set the status of bug #500125 for package 'python-uniconvertor (ubuntu)' to triaged and the importance to 'low'? The bug is fixed upstream (in UniConvertor 1.1.5), so the debian/ubuntu package needs to be updated...22:50
ubot2Launchpad bug 500125 in python-uniconvertor (Ubuntu) (and 2 other projects) "lost dimensions in hpgl ( "selfscaling" ) (affects: 2) (heat: 12)" [Undecided,Confirmed] https://launchpad.net/bugs/50012522:50
ghost68writerBug #637800 is a request to update the package (python-uniconvertor), so I suppose it could also be set to status 'triaged' and importance 'low'.22:53
ubot2Launchpad bug 637800 in python-uniconvertor (Debian) (and 2 other projects) "Uniconvertor 1.1.5 released on June 2010, please update Ubuntu packages (affects: 2) (heat: 99)" [Unknown,New] https://launchpad.net/bugs/63780022:53
hggdhghost68writer: done, thank toy22:56
hggdh/stoy/you/22:57
hggdhdarn!22:57
obengdako#ubuntu22:59
ghost68writerhggdh: thank you!23:01
kcjI found a website that is crashing my system. Apparently it's causing my display driver to crash. I disabled flash and java and tried again and it still crashed. Can someone help me create a bug report?23:02
kcjI'm running Ubuntu 10.10 and firefox 3.6.1123:03
penguin42kcj: After it crashes and X starts back up, check /var/log/Xorg.0.log.old  if it has a backtrace in it might help figure out why23:04
devildante!bugs | kcj23:05
ubot2kcj: If you find a bug in Ubuntu or any of its derivatives, please file a bug using the command « ubuntu-bug <package> » - See https://help.ubuntu.com/community/ReportingBugs for other ways to report bugs - Bugs in/wishes for the IRC bots (not Ubuntu) can be filed at http://bugs.launchpad.net/ubuntu-bots23:05
devildanteIf you have any questions, feel free to ask us ;)23:05
kcjpenguin42: there's a stack trace in var/log/messages23:05
kcjFirst time I have ever seen a kernal panic. :)23:06
kcjhere is the stack trace: http://paste.ubuntu.com/518934/23:07
mrandkcj also, try without video drivers if you have any loaded23:17
penguin42kcj: OK, so report it with ubuntu-bug linux (since it's a kernel panic)23:18
penguin42kcj: It's a radeon driver bug though, Have you got desktop effects on?23:18
kcjpenguin42: Okay.23:18
kcjpenguin42: Yes.23:18
kcjpenguin42: Turn them off?23:18
penguin42kcj: If you turn it off theres a good chance it will go away23:18
kcjah23:18
penguin42They just push the driver hardr23:19
kcjaw23:19
penguin42kcj: Crashes in radeon_ttm_bo_destroy don't seem to be that unusual23:19
kcjpenguin42: Will it be fixed?23:20
penguin42kcj: Probably, I couldn't say when - the Radeon guys have fixed a bunch of bugs in this release, and I'm sure they'll fix plenty more23:20
kcjOkay. I turned desktop effects off. I'll see if it crashes again. Wish me luck.23:22
penguin42kcj: Having reported it, you could also try the latest daily kernel builds, ask on #ubuntu-x or report it upstream to the freedesktop.org guys23:22
kcjStill crashed with desktop effects off. No kernal panic though.23:27
penguin42kcj: Interesting - anything in /var/log/Xorg.0.log.old?23:27
kcjpenguin42: checking23:27
penguin42(still report the bug with ubuntu-bug  but this time against xserver-xorg-video-ati)23:28
kcjpenguin42: What should I be looking for in Xorg.0.log.old?23:29
penguin42kcj: Can you pastebin it ?23:29
kcjpenguin42: sure23:29
kcjpenguin42: http://paste.ubuntu.com/518945/ There you go.23:32
laynHi23:32
penguin42kcj: I was expecting to see a backtrace from X at the end of it - but oh well; report the bug, you could also try xorg-edgers bleeding edge X libraries23:33
kcjI'm a little on-edge about my system crashing now.23:33
kcjpenguin42: There seems to be another stack trace in var/log/messages23:35
kcjMaybe my krenal did panic again.23:36
penguin42kcj: Either way report it, and you can also try #radeon I think23:37

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