/srv/irclogs.ubuntu.com/2010/10/26/#ubuntuone.txt

karniCardinalFang: I bzr pulled your source and run setup. you're missing oauth-20090617.jar and oauth-consumer-20090823.jar (if you ask, those are used by protocol client, I use signpost because it's easier, for signing http requests)00:00
karniCardinalFang: sent you mail. both AndroidU1 and UbuntuOneFiles (assuming all libs are present, and signpost is 1.2 for both core and commonshttp jars) work fine00:04
karniCardinalFang: in case you need me, please send me an e-mail, I'll be leaving now, it's getting late here00:05
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mahenhello10:51
mahenI don't know if any of you guys is available, but I still have this very annoying bug (100% CPU used forever, no sync :)10:52
duanedesignhello mahen10:53
mahenHi Duane10:53
duanedesignmahen: what version of UBuntu?10:53
mahen10.10 AMD 6410:53
duanedesignmahen: ok10:53
mahenIt didn't occur at the beginning of my use of U1, but I happened after a few days trying to sync 20 GB of pictures :)10:54
mahenNow it happens every time10:54
duanedesignlets look at the log and see if we can get a clue as to why it is doing that10:54
mahenok :)10:54
mahenthanks :)10:54
duanedesignlet me get the log name we want...10:54
mahen(BTW, U1 is disabled ATM)10:54
mahen(I mean, not launched at startup=10:54
mahen-=+)10:55
duanedesigncan you pasdtebin     ~/.cache/ubuntuone/log/syncdaemon.log10:55
duanedesign!pastebin10:55
ubot4`For posting multi-line texts into the channel, please use http://paste.ubuntu.com | To post !screenshots use http://tinyurl.com/imagebin | !pastebinit to paste directly from command line | Make sure you give us the URL for your paste - see also the channel topic.10:55
mahenduanedesign: as U1 is not started, do you have a prefered way of starting it for debugging ?10:55
duanedesignmahen: lets look at what is in  the log. If it does not have enough info we will start U1 in debug10:56
mahen/usr/lib/ubuntuone-client/ubuntuone-syncdaemon --debug > ~/syncdaemon-debug.log ?10:56
mahenduanedesign: OK10:56
duanedesignsudo killall ubuntuone-syncdaemon10:57
duanedesign/usr/lib/ubuntuone-client/ubuntuone-syncdaemon --debug > ~/syncdaemon-debug.log10:57
duanedesignFYI^^10:57
duanedesignoh, that is what you said :P10:58
mahenOK, please wait a few minutes while it's starting (my HD is usually spinning for several minutes...)10:58
mahenthanks Duane10:58
duanedesignno problem, i am here for the next 2 hours10:59
mahendune : here's usually what happens : 1) I start U1 -> drive spins for 2 minutes non-stop 2) then nothing happens as if daemon was not working 3) I wake it up for instance by launching u1sdtool --status 4) then I get a little amount of time with 100% cpu used 5) it processes metadata if needed 6) usually, then, it eats 100% of CPU for hours11:01
mahenright now I'm at step 5), I will keep you informed :)11:01
mahen(step 5) takes A LOT OF TIME even though "u1sdtool --waiting-metadata | wc -l" tells me "6" only11:02
mahenmay be related to that fact I moved / renamed some folders...11:02
duanedesigncould be. could be a file permission problem...11:02
mahenEach file metadata should take 1 second, right ? I'm still at "6" :)11:03
duanedesignwe should be able to determine which file it is stuck on by looking at  ~/.cache/ubuntuone/log/syncdaemon.log11:04
mahenall right then : http://paste.ubuntu.com/520105/11:04
duanedesignthen we can check the permissions. If that is ok we will remove the metadata for that file and let it repopulate it. If that does not work I call in (r)ye :)11:04
mahen(resuming ? I thought resuming didn't exist yet :)11:05
duanedesignhmmm11:05
duanedesigni have never seen that. rye honk11:06
mahenCool then :)11:06
mahenAh, 5 metadata now :)11:06
mahenduanedesign: oh by the way, will the 10.10 U1 client still get fixed ? I'm asking because I understood there will be a complete overhaul in 11.0411:09
duanedesignmahen: well, that is tough to answer. Might be easier to answer after the Developer Summit this week. Plans are still being hashed out for this cycle.11:11
mahenduanedesign: line 2707 : filename should be "À donner". Maybe the client doesn't like stresses on capital letters ?11:11
mahenoh well, no it must just be how it's encoded11:12
mahenduanedesign: OK :)11:12
* duanedesign looking11:13
ryemahen, is that Maverick client?11:15
duanedesignmahen: ok we can try11:16
duanedesignoop, never mind, rye is here11:16
duanedesignhello rye11:16
ryeduanedesign, while i haven't seen such reaction for 'new_name' param we may have found some rare bug, so I am all ears11:17
mahenrye : yep maverick client, proposed repo enabled11:18
mahen(Hello rye !)11:18
ryeok, handle_AQ_MOVE_ERROR breaking on new_name is not the actual issue, since it is already in error condition that's ok11:20
ryemahen, ok, syncing logs to see whether that's server side. could you please check whether you have files in ~/.local/share/ubuntuone/syncdaemon/move_limbo ? (files, not dirs)11:22
mahenrye : directories 0-9 and a-f. Should I check inside of those ?11:23
ryemahen, find ~/.local/share/ubuntuone/syncdaemon/move_limbo -type f | wc -l11:24
mahen411:24
ryemahen, ok11:25
mahenu1sdtool --waiting-metadata | wc -l --> still return 1 (2 hours ago it was at 6 :)11:55
mahen(to rye)11:55
mahen+s11:55
ryemahen, could you please pastebin the output of u1sdtool --waiting-meta ?11:56
ryemahen, i found the notifications about your session but not the information about your session, yet11:56
mahenhttp://paste.ubuntu.com/520121/11:57
mahen(Corse is a directory I renamed)11:57
mahenIt's "000 - Corse" it used to be "Corse"11:58
mahenrye : please tell me if you want me to enable debug mode, BTW11:58
ryemahen, yes, that may be helpful too - u1sdtool --quit; /usr/lib/ubuntuone-client/ubuntuone-syncdaemon --debug 2>&1 | tee ~/ubuntuone-debug.txt12:00
mahenrye : OK, relaunching, takes a little while (about 2 mins with CPU at 100%)12:02
mahenrye : I had to kill ubuntuone-indicator, otherwise, the syncd was in a loop state12:04
mahenyou'll see that in the log12:04
mahen(with 100% cpu)12:05
ryemahen, what version of indicator are you running?12:05
mahenlatest from ppa12:05
ryemahen, hmm, ok, will need to look into that too12:05
mahenthis occured because I : 1) started the daemon 2) started the indicator 3) killed the daemon 4) restarted the daemon 5) --> had to kill the indicator)12:06
mahen(even did 3 & 4 twice)12:06
mahenrye : here you are : http://paste.ubuntu.com/520125/12:07
mahen(sorry in advance ;)12:07
ryemahen, ok, could you please run u1sdtool --connect ?12:08
ryemahen, and then re-paste. is indicator running now? I see a lot of called current_status, called waiting_content calls which I don't like if they originate from the indicator12:10
mahenrye : nope, I didn't restart the indicator since I killed it. (but the moment I killed it is visible in the log)12:11
mahenhttp://paste.ubuntu.com/520127/12:11
ryemahen, mmm, could you please check whether it reaches IDLE state?12:19
mahenstill processing both queues : waiting metadata count = 112:19
mahenrye : (still at 1 metadata left :)12:36
mahenI wonder if it stays so forever12:36
ryemahen, could you please re-paste ?12:37
mahenrye: http://paste.ubuntu.com/520138/12:40
ryemahen, well, i have to congratulate you that your files are now being uploaded12:41
mahenhmm12:41
ryemahen, and I have to file a bug report against the indicator which does not drop the metadata queue count when status is switched to content queue processing12:42
mahenrye : I'm not sure it is really working as expected12:43
ryemahen, if you fire up the indicator now it should start showing the remaining content count12:43
mahenrye : there is still 1 file in the metadata queue, it takes much time each time the daemon is restarted (full CPU + driver spinning for several minutes) and also if I check my system monitor it's definitely NOT uploading12:43
mahen-r12:44
ryemahen, what's the value of u1sdtool --waiting-meta ?12:44
mahen112:44
commodoorrye, could it not be the same issue that i had, that the meta was stuck?12:44
ryemahen, could you please tell what's in that queue ?12:44
mahenMove(share_id='b956c856-b908-4023-84f9-92bd0f901fdc', node_id='518795a9-7711-45e6-ac01-dc2eabbb976f', path='/home/mahen/Images/000 - Corse', new_name='000 - Corse', new_parent_id='c3fc5e25-a5c3-4bd7-b52b-31051e57f920', old_parent_id='c3fc5e25-a5c3-4bd7-b52b-31051e57f920')12:44
ryecommodoor, no, right now it advanced properly through all the moves... well, it should have12:45
mahenthis big directory I renamed from "Corse" to "000 - Corse"12:45
ryemahen, u1sdtool --current-transfers ?12:45
mahen012:45
ryegreat12:46
mahenrye : actually, I'm pretty sure something is very wrong, because I left my computer turned on for several nights to see if it would automagically fix itself, but it didn't. So I kinda gave up until today :)12:46
mahen(of course, I personally don't really mind. I backup my data on an external HD anyway -- but I only wanted to help you fix it :)12:47
commodoorrye, it really looks like the same issue, there is the move again12:47
ryemahen, in this case "great" means that I am not amused with the behaviour of ubuntuone-syncdaemon, digging further12:47
ryecommodoor, and TRY_AGAINs with Upload, yes, something does not look really great12:48
mahenrye : yeah, I understood :)12:48
mahen(but indeed my message was ambiguous)12:49
ryefacundobatista, ping, http://paste.ubuntu.com/520138/ - uploads fail, Move()s do TRY_AGAIN, what can we do except of dropping the move in move_limbo?12:54
mahenrye : I'll be away for a couple of minutes :)12:54
mahenthanks again for your efforts !12:54
facundobatistarye, what is "dropping the move in move_limbo"?13:00
ryefacundobatista, syncdaemon retries to move the file and as far as I understand, ~/.local/share/ubuntuone/syncdaemon/move_limbo contains the move information that needs to be processed13:11
shane4ubuntuwhen I run u1sdtool --current-transfers it should show me what is being uploaded correct?13:20
commodoorshane4ubuntu, i think how many files13:22
mahenrye : I'll be back in 2 hours :) Thanks again to all of you13:22
shane4ubuntucommodoor, either way, it should say something, because I don't think all my files have finished uploading.13:23
commodoorshane4ubuntu, if U1 is busy with calculating meta it won't show anything, after meta it starts uploading13:23
commodoorshane4ubuntu, do you have U1 indicator?13:24
shane4ubuntucommodoor, I left it running all night and it didn't do anything, in the u1 preferences, I clicked on disconnect and reconnect, and does seem to be doing anything13:24
shane4ubuntuu1 indicator?  I'm not sure13:25
facundobatistarye, yes, for some reason, the server is answering TRY_AGAIN for that Move... don't know why, we could search13:25
ryefacundobatista, last time verterok was unable to find definite reason :( So we ended up hacking the client to forget about that move and it continued uploading files.13:26
commodoorshane4ubuntu, http://bit.ly/bScUsj with U1 indicator you can see hthe status13:27
commodoorrye, i had the same issue do you remember how we fixed it?13:27
commodoorrye, i know it's not the best solution13:27
facundobatistarye, could you please get a metadata dump?13:27
ryecommodoor, yes we removed the file from move_limbo and it stopped TRYing_AGAIN, folder was not renamed on the server and everything went fine13:28
ryefacundobatista, ok, just a moment, will look how that's done13:28
shane4ubuntucommodoor, ok, getting it now, thanks13:29
commodoorrye, is this the fault of the server or the client?13:29
facundobatistarye, in the client source you have a dump_metadata.py13:29
commodoorshane4ubuntu, if you have a lot of files it can take a while13:29
ryecommodoor, that's what we will try to find now, since it does not look like a single instance13:29
ryefacundobatista, yup, found one13:29
shane4ubuntucommodoor, yes, I have a lot, and have been working on this for about a week, now it seems really just hung up at 507mb transfered for a few days13:30
commodoorshane4ubuntu, i uploaded 5Gb and it was horor :P, you can do "u1sdtool --waiting-metadata" to see the output13:31
shane4ubuntucommodoor, returned nothing.13:31
ryemahen, could you please download http://bazaar.launchpad.net/%7Eubuntuone-control-tower/ubuntuone-client/stable-1-4/download/head%3A/dump_metadata.py-20100816185547-iz0qxhnvk7i3asob-1/dump_metadata.py , run it, and pastebin the output?13:31
commodoorshane4ubuntu, "u1sdtool --waiting-content" without the quotes ?13:32
shane4ubuntucommodoor, also returns nothing13:33
shane4ubuntucommodoor, let me kill it, and restart it.13:33
commodoorshane4ubuntu, U1 says there is nothing to upload13:33
shane4ubuntucommodoor, I know but when I open the GUI, it says it is syncing13:34
shane4ubuntuahh, now when I go to the folder that should be uploading, all the check marks and sync symbols are gone, like it isn't going to sync this folder now?????13:35
shane4ubuntuoh wait, that was because I killed it. :)13:36
commodoorshane4ubuntu, lol13:36
shane4ubuntucommodoor, it isn't done syncing, there are still files to upload.13:36
shane4ubuntuI need a cup of coffee!13:36
shane4ubuntubrb13:36
commodoorshane4ubuntu, maybe if you can paste the log13:36
commodoorshane4ubuntu, cold you paste "~/.cache/ubuntuone/log/syncdaemon.log" paste in paste.ubuntu.com?13:37
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shane4ubuntucommodoor, http://paste.ubuntu.com/520165/13:46
shane4ubuntuafter restarting it, and re-running the u1sdtool with --waiting-content and --waiting-metadata they still returned nothing, and status was still 013:47
shane4ubuntuseems like from the log a serverside issue, scanning the data13:48
commodoorrye, can you look into this?? http://paste.ubuntu.com/520165/13:48
commodoorshane4ubuntu, it's finished local scan, but there is an error on scanning server files13:51
ryeshane4ubuntu, could you please open the dir /home/shane/Documents/Church/IglesiaBautistAncla/Discipulado/ in nautilus and see whether file "Lecci\xa2n_1_Salvacion-Maestro.odt" does not contain a ? symbol (unicode substitute char)13:51
pmatuliswow, ubuntuone depends on network-manager13:51
shane4ubunturye that is pretty scarey that you can tell me what files to look at on my cpu. :013:52
commodoorshane4ubuntu, it's in your log :P13:53
shane4ubunturye, hmm, nautilus crashed, that is odd.13:53
ryeshane4ubuntu, that's the information in the log, which causes the service to malfunction13:53
ryeat least this is the first point to fix13:53
shane4ubuntuok, it won't let me access that folder13:53
shane4ubuntunautilus crashes every time13:54
shane4ubuntuI can tell you though, I work with Spanish/English files, and yes it probably has a bad character in it, at one time was a á or í or ñ  or something13:54
ryeshane4ubuntu, okay, i feel that nautilus crashing may be actually also caused by ubuntuone... let me try creating such file13:55
shane4ubunturye, that was my thoughts, I was going to kill u1 and then try to access it.13:55
shane4ubuntucommodoor, you mean the log file on the actual server?  because I didn't see that in the log I posted.13:56
ryeshane4ubuntu, http://paste.ubuntu.com/520165/ line 1413:56
shane4ubuntucommodoor, ooh, I see it13:56
commodoorshane4ubuntu, line 50 :p13:56
shane4ubunturight, got it13:57
shane4ubuntuok, killing u1 did let me open the folder, and it was a problem I fixed the naming issue with that13:58
ryeshane4ubuntu, yes, confirming - bad characters kill nautilus. And I am 99% sure that's ubuntuone plugin13:58
shane4ubunturye, right, because once I killed u1, I could go to that folder without a problem14:01
shane4ubuntuI guess I should have looked at that log a little closer. :)14:01
shane4ubuntunot a big deal, I don't have any sensitive info that is being put in the 'cloud'.14:02
ryeshane4ubuntu, just a moment, need to relogin to be able to debug nautilus14:02
shane4ubuntucommodoor, ok, how do I get that u1 indicator up?14:04
commodoori made a shortcut in startup-aplications14:05
commodoorcommando: ubuntuone-indicator14:05
shane4ubuntucommodoor, well, that was simple enough. :)  more coffee.14:05
shane4ubuntucommodoor, you can also put it in ~/.profile at the end of the file as ubuntuone-indicator &  and that will work too, a cli trick I picked up somewhere14:07
shane4ubuntuok, my folder that had issues, now doesn't have a checkmark, as though it isn't being syncd by u114:08
shane4ubuntuohh, nevermind, refresh fixed that.14:08
commodoorshane4ubuntu, nice, thnx14:09
commodoorlol i have problem with dropbox, it's trying to sync for 4 days with no luck hahhaha14:10
shane4ubuntuok, I'm starting to like this u1 now that we got through that little hurdle, u1 has been greatly improved, thanks buys14:12
shane4ubuntuguys*14:12
commodoorshane4ubuntu, i also like U1 there are still small bugs14:13
shane4ubuntuyes, but small is ok, there were big bugs before14:13
commodoorshane4ubuntu, that was why i used Dropbox till U1 was mature enough\14:16
duanedesignpmatulis: it used too, but not any more14:16
pmatulisduanedesign: well i am incapable of adding a computer.  it just doesn't work on my lucid box14:17
duanedesignpmatulis: ok. Can you check Applications > Accessories > Password and Encryption Keys. Click on the passwords folder to expand it, and look for an Ubuntu One Token14:19
pmatulisduanedesign: i'm there14:20
duanedesignpmatulis: do you see a token  for Ubuntu One?14:20
ryeshane4ubuntu, ok, confirming the bug with nautilus plugin14:20
pmatulisduanedesign: yes14:20
ryeduanedesign, pmatulis gets AUTH_FAILED with 'Ubuntu One' token on Maverick ?14:21
duanedesignpmatulis: ok. Make sure the Ubuntu One Preferences are closed if open.14:21
duanedesignrye: Lucid. Unable to add computer14:21
ryeduanedesign, ah, then not SSO14:22
pmatulisduanedesign: yes, preferences never open14:22
duanedesignpmatulis: could you right click and delete the token14:22
pmatulisduanedesign: done14:22
duanedesignpmatulis: after doing that. Go to Me Menu > Ubuntu One14:23
duanedesignpmatulis: Your browser should now open asking you to add computer14:23
pmatulisduanedesign: ok, i get a tab "Add This Computer"14:23
pmatulisduanedesign: weird14:23
duanedesignpmatulis: and do you see the 'Add this computer' button on the page that opened?14:24
pmatulisduanedesign: yes14:24
duanedesignok, good :)14:25
pmatulisduanedesign: i already have 2 machines (at least i hope they're still there) can you confirm that for tomboy sync i need to add a specially named machine ('hostname-Tomboy')?14:25
duanedesignpmatulis: that is correct14:25
pmatulisduanedesign: ok.  now when i right click tomboy applet and view Synchronization tab it shows "Not configurable".  anything else to do?  "Auto sync in background" is ticked (10 min)14:27
duanedesignpmatulis: i am a little rusty on the Ubuntu One Preferences Panel in Lucid. can you look at the Services Tab14:29
duanedesignand see if there is a Notes14:30
pmatulisduanedesign: there is no 'Notes' service listed14:30
duanedesignpmatulis: Ok Tomboy applet > Preferences14:31
pmatulisduanedesign: right, that is described above14:31
duanedesignthe 'Add-ins' tab14:31
pmatulisduanedesign: oh, wait14:31
pmatulisduanedesign: no, i don't see any 'Notes'14:32
pmatulisduanedesign: under "Synchronization" just 4 items (Local Directory...) (SSH SYnc) (WebDav Sync) (Web Sync)14:33
duanedesignpmatulis: on the Add-ins Tab of the Tomboy Preferences see the 'Web Sync Service Add-In'14:34
duanedesignclick on it and see if you are given the option to 'Enable'14:34
duanedesignIf it is Enabled only the 'Disabled' button will be Active14:35
pmatulisduanedesign: right, a 'Enable' button shows14:35
pmatulisduanedesign: so i do the obvious?14:35
duanedesign:)14:35
duanedesignpmatulis: yes14:35
pmatulisduanedesign: ok.  i just wait now?14:36
duanedesignpmatulis: then Syncronization tab still says 'Not Configurable'?14:37
pmatulisduanedesign: no, it looks good!14:37
duanedesignok I thought we might need to relaunch Tomboy to make active. Good Good14:38
pmatulisduanedesign: (Service: Tomboy Web)14:38
pmatulisduanedesign: will everything break after an upgrade to 10.10?14:38
duanedesignno, you should be ok14:38
pmatulisduanedesign: nice14:39
pmatulisduanedesign: is there any log or progress info to inspect?14:39
duanedesignpmatulis: if you are interested in getting info on file sync,  i just did a sticky on the forums. let me get you the link...14:40
duanedesignpmatulis: http://ubuntuforums.org/showthread.php?t=159430114:41
duanedesignpmatulis: i am afraid i must step out. If you have any additional questions rye will be more then happy to help.14:41
pmatulisduanedesign: thanks for your support!14:41
duanedesignpmatulis: i am glad I could help14:41
shane4ubunturye, I'm back15:36
shane4ubuntuconfirming the bug with nautilus, do I need to report that?15:36
ryeshane4ubuntu, not really, i have a 100% reproduce rate, just want to get some more info from nautilus which crashes in a very interesting way15:40
shane4ubunturye, ok, I'll leave it in your hands then, thanks for the help.15:41
ryeshane4ubuntu, thanks for noticing this!15:41
ryeshane4ubuntu, by the way has the sync completed?15:42
shane4ubunturye, yes, it seems like the only hang up was that nameing issue15:43
shane4ubuntuI have added a few more folders to it too15:44
ryeshane4ubuntu, You might want to add yourself to the affected people at https://bugs.launchpad.net/ubuntuone-client/+bug/666820/15:53
ubot4`Launchpad bug 666820 in ubuntuone-client "nautilus pugin crashes Nautilus if a file in Ubuntu One directory is has invalid utf-8 name (affects: 1) (heat: 6)" [Medium,Confirmed]15:53
CardinalFangkarni, the branch I pushed is at  lp:~cmiller/ubuntuone-android-files/build-setup16:05
karniCardinalFang: ok. I'll have a clean bzr branch16:06
CardinalFangI tested three different oauth-{consumer,} versions, all with same version as the other in the pair.16:06
karniCardinalFang: I see. I was quite happy to have both AU1 and (refactored) Ubuntu One Files working yesterday evening, so let me see how it runs this time :)16:07
CardinalFangAt present, "oauth.signpost.exception.OAuthExpectationFailedException: Request token or token secret not set in server reply. The service provider you use is probably buggy."   I'm trying to find out what *is* returned.16:08
karniCardinalFang: I'm building and installing on device16:08
karniCardinalFang: that (possible?) bug your facing was one of my biggest nightmares during holiday. so I wish so much we don't have to get back to that ;D16:09
* karni installs the apk16:09
* karni got to 'Add this computer' webpage16:10
karniCardinalFang: after few seconds of 'Connecting' it fetched the files list nicely.16:11
karniCardinalFang: looks like it's 2.2-exclusive?16:11
karniCardinalFang: I'll try running that on 2.2 emulator, ok?16:11
CardinalFangI don't know about 2.2 exclusivity.  I'll try on 1.6.16:12
* karni launched 2.2 emulator and tests the apk16:13
mahenrye : I'm back :)16:14
karniCardinalFang: brb, somethings wrong with my emulator16:17
CardinalFangokay, requires API level 4 at least. ...16:18
mahenrye : so, it's still processing queues after, well, maybe 6 hours. Still on the moved "Corse" directory16:20
rye>rye< mahen, could you please download http://bazaar.launchpad.net/%7Eubuntuone-control-tower/ubuntuone-client/stable-1-4/download/head%3A/dump_metadata.py-20100816185547-iz0qxhnvk7i3asob-1/dump_metadata.py , run it, and pastebin the output?16:21
mahensure16:21
mahenrye : http://paste.ubuntu.com/520224/16:23
CardinalFangkarni, success on Android 1.6.16:27
CardinalFangWell, mostly.16:27
karniCardinalFang: had issues with emulator. testing 2.2 now16:27
* karni logs into SSO16:27
CardinalFang"E/AndroidRuntime(  290): Caused by: java.lang.IllegalArgumentException: contentView required: pkg=com.ubuntuone.android.files id=2131165276 notification=Notification(vibrate=null,sound=null,defaults=0x0)"  to com.ubuntuone.android.files.service.U1Service.showNotification(U1Service.java:517)16:27
ryefacundobatista, ^ http://paste.ubuntu.com/520224/ re http://paste.ubuntu.com/520138/16:28
karniCardinalFang: run with success on Android 2.216:29
CardinalFangkarni, what's the earliest version of Android this should work on?16:29
karniCardinalFang: did that cause FC?16:29
karniCardinalFang: I think 1.616:29
karniCardinalFang: but to be honest,16:29
karniCardinalFang: that one (with notifications) might have something to do with 1.6 version16:29
karniCardinalFang: that said, AU1 would be >2.016:30
karni>=16:30
karniCardinalFang: I'll try with 1.6 now16:30
CardinalFangMinor, maybe:  E/dalvikvm(  300): Could not find method android.text.format.Formatter.formatShortFileSize, referenced from method com.ubuntuone.android.files.util.FileUtils.getHumanReadableSize16:30
karniCardinalFang: that would be easily fixable :)16:32
karniCardinalFang: it's just to get a short form of, say, 2784 KB as '2.9 KB' or similar. short form for mobile screens.16:32
CardinalFangkarni, right.  Steal that from the ubuntuone-android-music client.  Implemented there.16:33
karniCardinalFang: :D16:33
karniCardinalFang: if it's fine, I'd have a late lunch now, and get back to that soon :)16:35
CardinalFangkarni, bye16:36
karniCardinalFang: talk to you soon16:36
CardinalFangyes16:36
mahenrye : oh btw, I periodically get some debug output of the syncdaemon every couple of minutes with some "twisted" phrases16:40
ryemahen, hm, could you please share that twisted lines?16:47
mahen2010-10-26 17:43:23,634 - twisted - INFO - pause writes for: %s 0.27447265625 etc16:47
mahenit tries to upload a tiny jpg I added meanwhile, many times16:47
ryemahen, erm, is bandwidth throttling enabled?16:48
mahenyou mean in ubuntuone-prefs ? Yep, I set it to 50KB/sec but it was never taken into account16:49
ryemahen, for some reason it now is taken into account16:50
mahenhm16:50
mahenanyway it's still stuck at this : Move(share_id='b956c856-b908-4023-84f9-92bd0f901fdc', node_id='518795a9-7711-45e6-ac01-dc2eabbb976f', path='/home/mahen/Images/000 - Corse', new_name='000 - Corse', new_parent_id='c3fc5e25-a5c3-4bd7-b52b-31051e57f920', old_parent_id='c3fc5e25-a5c3-4bd7-b52b-31051e57f920')16:53
mahennow I shut up, I annoyed you too much already :)16:53
ryefacundobatista, pinging you again...  ^ http://paste.ubuntu.com/520224/ re TRY_AGAIN on Move() - http://paste.ubuntu.com/520138/17:01
pmatulisduanedesign: i've waited a while and still no synchronization, when i try manually (right-click Tomboy applet > Synchronize Notes) i get "Failed to synchronize"17:17
duanedesignpmatulis: hmm. We can try and get some debug logs and see if anything jumps out as the reason17:21
duanedesignpmatulis: if you quit Tomboy and then run this command in a Terminal:   tomboy --debug > ~/tomboy_debug.log17:22
duanedesigntry and do a sync. Then after it fails you shoul have some information in ~/tomboy_debug.log17:22
pmatulisduanedesign: right.  got some stuff17:24
pmatulisduanedesign: will pastebin17:24
duanedesignok17:24
duanedesignpmatulis: in Preferences you have the address as - https://one.ubuntu.com/notes/17:32
pmatulisduanedesign: confirmed17:32
duanedesignpmatulis: can you check - https;//one.ubuntu.com/account/machines/17:35
duanedesignpmatulis: then Open gconf-editor and navigate to /apps/tomboy/sync/tomboyweb/oauth_token17:35
duanedesignApplications > System Tools > Configuration Editor17:35
duanedesignis gconf ^^17:36
pmatulisduanedesign: ok, there17:36
duanedesignpmPlease check whether at least one of the token in parentheses on /account/machines/ tab matches the value of oauth_token key in gconf-editor.17:37
duanedesignpmatulis: do not post that value :)17:38
pmatulisduanedesign: no, none of them match17:38
duanedesignrye: pmatulis looks to have bug 57593717:39
ubot4`Launchpad bug 575937 in tomboy (Ubuntu) (and 1 other project) "Can't synchronize Tomboy Notes: Server returned 404 NOT FOUND (affects: 19) (dups: 4) (heat: 109)" [Undecided,Incomplete] https://launchpad.net/bugs/57593717:39
duanedesignrye: is their any info you want? Or can pmatulis go ahead and run http://people.canonical.com/~roman.yepishev/ubuntuone-scripts/tomboy-recovery.py17:40
pmatulisduanedesign: darn!17:41
duanedesignpmatulis: ok, i guess you read the comments on the report?17:46
duanedesignpmatulis: if you want to try the script you can, or just try the 'clear' button in the Tomboy Preferences17:46
duanedesignon the Sync tab17:47
pmatulisduanedesign: clearing now...17:48
pmatulisduanedesign: "Connect to Server"?17:48
duanedesignpmatulis: do you have a lot of notes?17:53
pmatulisduanedesign: what i don't understand is that i once *did* get an initial synchronization.  don't know how.  so those *64* notes are now outdated17:53
duanedesignpmatulis: you might get some duplicates / conflicts17:54
pmatulisduanedesign: how to fix?17:54
duanedesignrye: ping17:54
duanedesignpmatulis: you now have duplicates that say in parenthesis (old)17:55
duanedesign?17:55
pmatulisduanedesign: no17:56
pmatulisduanedesign: as far as i know, nothing has happened17:57
pmatulisduanedesign: i asked before if i should press "Connect to Server"17:57
duanedesignpmatulis: ok so you have not connected yet?17:57
pmatulisduanedesign: i did that (just now) and i get a web page that is asking to add a computer (name: None)17:57
pmatulisduanedesign: should i remove the initial hostname-Tomboy that I made and recreate it?17:58
duanedesignpmatulis: ok so you have not pressed  'lear'? in the Preferences?18:01
duanedesignok18:01
pmatulisduanedesign: yes, as stated above18:01
duanedesignsorry :)18:01
pmatulisduanedesign: sorry, that should be: yes, i cleared18:01
pmatulisduanedesign: and confirmed in gconf that the auth token is gone18:02
duanedesignpmatulis: ok18:02
duanedesignwhat will happen is you will reauthorize tomboy18:02
duanedesignbut it will possibly create conflicts18:03
pmatulisduanedesign: maybe clear notes and remove host-Tomboy?  fresh beginning?18:03
duanedesignthat you will have to clear manually18:03
duanedesignif you have made no changes on the web interface when it creates the conflicts they will be NoteName(old)18:05
duanedesignand that will be the one you want. That might save some time in rresolving the conflict.18:06
duanedesignpmatulis: so yes you should clear18:08
duanedesignhost the old hostname-tomboy18:08
duanedesignpmatulis: after pressing clear, just readd your computer like you did before18:09
duanedesignthen sync and clear any duplicates it makes. Some of the files might end up NoteName and a duplicate named NoteName(old)18:10
pmatulisduanedesign: i am having problems with my screen.  all characters messed up.  can't read anything18:10
duanedesignpmatulis: sorry for the choppy response I am in a dev summit session18:11
pmatulisduanedesign: hi18:15
pmatulisduanedesign: that was nasty.  all characters on my pc turned to klingon18:15
pmatulisduanedesign: i missed you instructions18:17
=== teknico is now known as teknico_away
facundobatistarye, sorry, I'm running all over the place, firefighting, is there a chance you could remind me of this during the week?19:14
ryefacundobatista, well, since api slaves are not really responding now there is not much we can do, will monitor when everything settles and most likely will file a bug about that19:16
pmatulisduanedesign: well i removed everything i could (token, machine host-Tomboy, all local notes, all remote notes); added host-Tomboy; synced; copied *.note to empty tomboy directory; and synced again but nothing is on remote side (i got an error but the details say each note was uploaded)19:22
duffydackproblem again of stuck at authenticating and then gives up.19:27
ryeduffydack, the team is now preparing for the rollout to reset it completely, they spent last 2 days crashing the staging system and gathering all sort of info to make production work properly.19:28
duffydackah19:28
mahenrye : do you want me to come back later in the week about the problem we investigated earilier today ?19:40
ryemahen, at the moment I am of little assistance since the service is being redeployed now... could you please file a bug using ubuntu-bug ubuntuone-client, attaching the log files from ~/.cache/ubuntuone/log19:41
mahensure19:41
mahenrye : there's sth strange ; I tried to send the bug report twice, but it always sens me back to the first page which asks for the bug name. Is it due to the 8 MB large log file ?20:00
mahensends20:00
mahenhmm, maybe due to the fact that the file I'm trying to send is not closed yet20:01
ryemahen, checking20:01
mahenactually I'm sending it again after killing the daemon20:03
mahenhope it'll be private :)20:03
mahenOK it was indeed the cause, worked this time : https://bugs.launchpad.net/ubuntu/+source/ubuntuone-client/+bug/666942   Report is public though and my debug log contains many private stuff :)20:05
ubot4`Launchpad bug 666942 in ubuntuone-client (Ubuntu) "UbuntuOne client stuck infinitely when processing the metadata of a moved directory (affects: 1) (heat: 6)" [Undecided,New]20:05
mahenrye : OK I just made it private20:05
=== rye changed the topic of #ubuntuone to: Current Events: File Sync service is being redeployed | Need assistance? Review the Status and the FAQ first: https://wiki.ubuntu.com/UbuntuOne/Status and https://wiki.ubuntu.com/UbuntuOne/FAQ | http://bit.ly/caHbOf for help on adding your computer | Then say "honk" for more help. Please be patient :) | https://one.ubuntu.com/
Robert____hello?20:12
ryeRobert____, hi!20:12
Robert____I was just wondering if u could help me?20:13
Robert____I really don't know if I'm in the right place first of all20:13
Robert____but..20:13
ryeRobert____, feel free to ask your question right away20:13
Robert____how do I add my cell phone to ubuntu 10.04 so I can download my pictures?20:14
beunoRobert____, so, we haven't launched picture syncing yet20:14
Robert____no20:14
Robert____are u still there?20:16
beunoyes20:16
beunono, what?20:17
Robert____no I haven't launched picture syncing yet... not sure what it is20:17
beunoRobert____, sorry, I meant that the Ubuntu One team has not launched the feature to sync pictured from your phone20:18
beunoso you can't do that at the moment20:18
Robert____oh I see...ok thanks anyway... but I did have a friend set it up for me before where it would work. I'll talk to him again20:18
Robert____maybe it was on windows....thanks and have a good day20:19
=== Franxesk is now known as Franxesk_afk
mahensee you, thanks again everyone :)20:33
duanedesignpmatulis: sorry i have20:35
duanedesignbeeen in...20:35
duanedesignd'oh20:35
duanedesignhe left :(20:35
ryeduanedesign, who?20:37
duanedesignpmatulis20:38
duanedesignrye: ^ i was helping him with a note issue20:38
beunofolks20:52
beunoin about 20 minutes20:52
beunowe are going to have an unplanned outage of a bit under an hour20:52
beunowe have been having some peformance issues20:52
beunoand hope to fix them , but need a bit of downtime20:52
beunoapologies in advance20:53
nunatakDoes someone know how much canonical obtains from sold albums on ubuntuone?21:05
beunonunatak, as in actual revenue?21:09
beunoI know it's very very very little per song21:09
nunatakok. so we have to buy many songs to support ubuntu effective. ;)21:12
beunonunatak, every little bit helps21:13
nUboon2AgeKubuntu fans, if anyone wants to participate in bringing Kubuntu on Ubuntu One to fruition, i started a team on LP called KubuntuOne, with the membership open (at least for now):  https://launchpad.net/~kubuntuone  udslogger / apachelogger said he'd consult to help it happen.21:15
nunatakbeuno: II do it allready. Since the shop started I never bought music elsewhere.21:17
ubuntu4shaneok, can I connect more than one machine at a time?22:33
ubuntu4shaneie laptop and desktop?22:33
karniubuntu4shane: you mean, to 1 ubuntu one account :)?22:33
ubuntu4shaneright22:34
karniubuntu4shane: that's exactly what Ubuntu One is for my friend22:34
karniubuntu4shane: so that you can have your files in sync between 2 computers22:34
ubuntu4shanemy laptop refuses to connect22:34
ubuntu4shaneI know my desktop is still uploading info, but seems like the laptop should be able to connect22:34
karniubuntu4shane: did you add the account? by that I mean, do you have 2 computers visible on https://one.ubuntu.com ?22:35
ubuntu4shaneok, soooo, I need to troubleshoot the laptop then22:35
karniubuntu4shane: indeed.22:35
ubuntu4shaneI did add the computer, but now, for some reason the laptop doesn't show up there.22:35
karniubuntu4shane: so it's not visible on the webpage, right?22:36
ubuntu4shaneright22:36
karniubuntu4shane: only your desktop pc22:36
ubuntu4shaneright22:36
karniok ubuntu4shane, lets fix that22:36
karnion your laptop (the troublesome one)22:36
ubuntu4shaneright22:36
karniopen Applications -> Accesories -> PAsswords and encryption keys22:36
ubuntu4shanenope, doesn't exsist, the Passwords and encryption keys22:37
karniok22:37
karniubuntu4shane: Alt+F222:37
karniseahorse <Enter>22:37
ubuntu4shaneahh, system -> preferences -> passwords does exsist.22:38
karniclick the '+' symbol and find Ubuntu One token line. is it there?22:38
ubuntu4shaneyep, got the ubuntuone22:38
karniubuntu4shane: remove it22:38
ubuntu4shaneok, done22:38
ubuntu4shaneshould I have stopped ubuntuone first?22:39
karnipaste sthat in terminal u1sdtool -d; sleep 2; u1sdtool -c22:39
karni*that22:39
karniubuntu4shane: without the token, Ubuntu One won't work. we did that on purpose22:39
karniso now: u1sdtool -d; sleep 2; u1sdtool -c22:39
ubuntu4shaneahh, ok, got it,22:39
karniubuntu4shane: did your browser show up after that command?22:40
ubuntu4shanekarni, no, I"m on 10.10 so the new dialogue to put the password did, thanks!!!22:40
karniubuntu4shane: right ;)22:41
duanedesignhello karni22:41
karniduanedesign: hi there :)22:41
ubuntu4shanethanks karni22:41
karniubuntu4shane: you are welcome22:41
karniduanedesign: finally found some time to get to Android development. I've been busy with tons of things :/22:42
duanedesignkarni: great22:42
karniaquarius: we found a bug that broke AU1 (or should I say, U1F as in Ubuntu One Files ;)) on Android 1.6. CardinalFang also put up a nice script to make it easy to download dependencies and he's got ant build.xml ready.22:45
ubuntu4shaneok, after it finishes, the ubuntuone-preferences comes up, and I click on the devices tab, and hit connect and it doesn't22:45
karniubuntu4shane: $ u1sdtool -s (paste output here)22:46
ubuntu4shaneu1sdtool -s22:46
ubuntu4shaneState: LOCAL_RESCAN22:46
ubuntu4shane    connection: With User With Network22:46
ubuntu4shane    description: doing local rescan22:46
ubuntu4shane    is_connected: False22:46
ubuntu4shane    is_error: False22:46
ubuntu4shane    is_online: False22:46
ubuntu4shane    queues: WORKING_ON_METADATA22:46
karniubuntu4shane: it's all fine :) it's working locally now22:46
karniubuntu4shane: I know it could already connect, but it's busy collecting data about your files locally22:46
ubuntu4shaneok, roughly how long should I wait for that?  seems like last time it got stuck there.22:47
karniubuntu4shane: when it's done with local rescan, hopefully it'll hop on-line22:47
ubuntu4shaneok, I will give it a few minutes, I have about 500mb files, I wouldn't think it would take too long22:47
karniubuntu4shane: this can give you some picture: u1sdtool --waiting-metadata22:48
karniubuntu4shane: this is as far as my competence goes about U1 client on PC. if you have further questions, you might wanna ask rye or duanedesign22:48
ubuntu4shanethat one gives me CreateUDF22:48
karniabout *troubleshooting U1 Client22:48
karniubuntu4shane: so it's scanning a folder that you selected to "Synchronize with Ubuntu One". is that perhaps a folder rich in files :)?22:49
ubuntu4shaneright, rye helped me get my main box this AM connected correctly, bad file name caused problems.22:49
duanedesignubuntu4shane: their is a certain amount of overhead (local rescan) that must be done everytime you start U122:49
karniubuntu4shane: especially if it's the first time.22:49
* karni or so I guess! ^_^22:49
karniok now.. I'm back to reading!22:50
ubuntu4shaneduanedesign, karni right, but there don't seem to be any hefty processes going on.22:50
ubuntu4shaneok, thanks karni22:50
duanedesignonce it starts syncing it should go fairly fast. The number of files can affect the time it takes more so then the size22:50
karniubuntu4shane: np pal22:50
ubuntu4shaneduanedesign, ahh, ok, yes, they are smaller documents, I will give it a bit. thanks22:50
duanedesignubuntu4shane: is it the same (u1sdtool -s)22:50
ubuntu4shaneduanedesign, yep, still scanning local data22:51
ubuntu4shanepatience is a virtue that perhaps I'm still acquiring. :)22:52
duanedesignubuntu4shane: my batery is dying. i am headed back to my hotel room. i will check back in and see how you are getting allong22:59
ubuntu4shaneduanedesign, ok, no prob thanks23:00
ubuntu4shanein the log I keep getting this:  2010-10-26 17:12:25,165 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: <State: 'LOCAL_RESCAN'  (queues WORKING_ON_METADATA  connection 'With User With Network')>; queues: metadata: 1; content: 0; hash: 0, fsm-cache: hit=241 miss=616) ---  hit 241 and miss 616 don't ever change23:14
ubuntu4shanethey have been that a lot.23:14
ubuntu4shaneok, how do I remove the ubuntone data on this local machine, and then restart it, I think it is hung up.23:28
ubuntu4shaneok, purged my .local/share/ubuntuone folder (well moved it as a backup incase things went bad) and now all is working correctly.23:34
karniubuntu4shane: good for you! :)23:52
ubuntu4shanekarni, that is pulling from the old u1 experience I had. :)  remove all data and start over. :)  it is syncing now.23:53
karniubuntu4shane: great :)23:53
ubuntu4shaneI love the u1sdtool though, it is very helpful, and I got the u1-indicator.23:53

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