/srv/irclogs.ubuntu.com/2010/10/27/#ubuntuone.txt

duanedesignubuntu4shane: good good you got it00:13
ubuntu4shaneduanedesign, yes got it thanks00:35
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duanedesignmorning all09:17
duanedesignmorning rye11:34
ryeduanedesign, morning!11:36
duanedesignrye: what ended up being mahens problem yesterday? The usser with the move error.11:37
ryeduanedesign, bug #666942 and me having a note to chase facundobatista and verterok11:38
ubot4`rye: Bug 666942 on http://launchpad.net/bugs/666942 is private11:38
duanedesignrye: ahh :)11:41
duanedesignrye: do you have ubuntuone-indicator in your startup applications?11:42
ryeduanedesign, yes11:42
duanedesignas a seperate entry?11:43
ryeduanedesign, yes, additionally to ubuntuone-launch11:43
duanedesignseperate from the U1 entry11:43
ryeduanedesign, not feeling comfortable overriding that for now11:43
duanedesignok. thanks11:44
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CardinalFang vds_ hi hi13:41
vds_CardinalFang: hello13:59
CardinalFangvds_, hi.  There's a UDS topic today about desktopcouch speed -- mostly about startup speed.14:00
CardinalFangI hope you will attend via IRC + audio stream.14:00
vds_CardinalFang: sure I will, I have some ideas, none of which the platform team will like :)14:01
CardinalFangWe won't invite them to the session.  Ha ha.14:01
vds_CardinalFang: just to be sure about the schedule, the session will start in 2.5 hours, right?14:33
CardinalFangvds_, yes, now + 2.5 hours.   #ubuntu-uds-bonaire414:35
vds_CardinalFang: thx!14:35
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jdobrienvds hi15:11
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shane4ubuntuu1 is really handy, and greatly improved, I'm very impressed, is there the ability to share a folder with other people?17:49
pfibiger`shane4ubuntu: you can share folders with other u1 users, only files may be made public.17:52
shane4ubuntupfibiger`, ok, perhaps that is what I mean, made public, how is that done?17:53
shane4ubuntuand how public is it?17:53
pfibiger`so individual files are 'published' which gives them a public url anyone can access17:53
pfibiger`https://wiki.ubuntu.com/UbuntuOne/Tutorials/FileSharing#Share folders17:53
pfibiger`vs https://wiki.ubuntu.com/UbuntuOne/Tutorials/FileSharing#Publish files17:54
shane4ubuntupfibiger`, thanks!!!17:54
pfibiger`no problem :)17:54
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toroshi21:02
torosis something wrong with the u1 servers? file sync is rather slow...21:02
beunotoros, we just restarted some of the servers21:31
beunoshould be back to normal21:31
torosbeuno: thank you!21:33
shane4ubunturye, I have managed to crash ubuntuone-indicator, is there a log file for it?21:42
shane4ubuntuI also found another way to crash nautilus through u1, but don't remember what it is now, I was working on something at the moment21:43
ryeshane4ubuntu, hm... well, not really but ~/.xsession-errors may contain something interesting - do you see any BadMatch errors there? (.xsession-errors is a pretty private file, so it is better not to pastebin it publicly)21:43
shane4ubunturye, I'll check, just every now and then I glance up to see how syncing is going and indicator is gone21:44
shane4ubunturye, wow, that was loaded with errors.21:45
ryeshane4ubuntu, i am aware about BadMatch yet it is a rather weird error to trap for me, since I off-load all gtk activity to appindicators. It was happening rather often before Maverick release though and I haven't experienced it in Maverick proper21:45
ryeshane4ubuntu, yes, that's all that goes to stderr from all X applications, basically all stderr is redirected to that file21:46
* rye is known of being able to tell a long sentence with one point stated twice21:46
shane4ubuntumost of them are this:  File "/usr/lib/pymodules/python2.6/ubuntuone_indicator/__init__.py", line 226, in content_queue_changed_handler21:47
shane4ubuntu  File "/usr/bin/ubuntuone-indicator", line 363, in update_content_queue_info21:47
ryeshane4ubuntu, could you please pastebin the whole exception for that?21:48
shane4ubunturye, I did: cat ~/.xsession-errors | grep indicator      <-  would that give you the whole exception?  or do I need to find that spot?21:49
ryeshane4ubuntu, if you search for  update_content_queue_info i believe you will find that exception21:50
shane4ubunturye, http://paste.ubuntu.com/520999/   ok, appears it doesn't like another one of my files, no odd names this time though21:53
ryeshane4ubuntu, aha, pre-content estimation code... does that file exist '/home/shane/bin/fixesname' ?21:54
shane4ubuntuit keeps making it a conflict file, and I change it back21:54
shane4ubuntuwe have this little war going on about that file name.21:55
* shane4ubuntu thinks his nick should be MasterCrasher21:56
ryesomebody broke Ukrainian translation of XChat so when somebody writes "/me something" i see just "* username", grrr22:00
shane4ubuntuhmm, that is annoying, I thought perhaps my nick should be changed to MasterCrasher, nothing real important.22:02
shane4ubuntuok, is it possible that u1 is eating my files?22:09
shane4ubuntuI have gone to two different folders today that are empty, and that is quite concerning to me22:11
shane4ubuntuI had quite a few odt documents in the folders and they are gone, empty, and they are both separate folders tied to u122:14
shane4ubuntuany ideas? thoughts?22:14
ryeshane4ubuntu, empty files or empty folders? By the way, do you want us to run the recovery on your account?22:20
shane4ubuntuempty folders22:20
shane4ubunturecovery?22:20
shane4ubuntuI was thinking if I unsync my folders on this box, does it delete them from the server?22:20
ryeshane4ubuntu, ok, is there only one account connected?22:21
shane4ubunturight, I disconnect my desktop for right now22:21
ryeshane4ubuntu, there is a period when blobs are kept on the server and the database entries are marked as 'Dead'.22:22
shane4ubuntuohh, yes, I will take them if I can get them (my files that is)22:22
ryeshane4ubuntu, just a moment, restarting xchat for translation update22:22
shane4ubuntuhow can I get them back?22:22
ryeshane4ubuntu, just a moment22:22
shane4ubuntuok22:22
shane4ubuntuok, I'm all ears, you have my attention22:23
ryeshane4ubuntu, could you please write "/me action" and the email which is used for ubuntuone?22:24
ryeshane4ubuntu, email can be privately sent :)22:24
* shane4ubuntu thinks that this is just a test22:24
ryeno, it does not work :(22:24
shane4ubuntuwas that private?  I don't ever do that so I was shooting in the dark there.22:26
ryeshane4ubuntu, yup22:27
davidstraussNot once have songs automatically downloaded to my computer after buying them on Ubuntu One. WTF is up with this service?22:27
ryeshane4ubuntu, ok, you should now see 'Recovered' folder22:27
shane4ubunturye, yep, recovered is there, no files yet, but folder is there.22:27
davidstraussI've even rejoined my computer to the service, but things still don't synch.22:28
ryedavidstrauss, let me check whether something is wrong22:28
ryeshane4ubuntu, was that UDF removed afterwards?22:29
davidstraussrye, This is what I get: http://pastie.org/private/vadhevfi452vb5p76tavpg22:29
shane4ubuntuUDF?  I'm not sure what you mean22:29
ryeshane4ubuntu, non-"Ubuntu One" folder22:31
shane4ubunturye, I'm not sure what you mean22:33
ryeshane4ubuntu, have you unsubscribed the folders that had these missing files?22:33
shane4ubuntuoh, no not yes, I haven't done anything but disconnect my desktop from u1 - u1sdtool -q22:34
shane4ubunturye, I almost did, but then was concerned that it may delete the files from the server.22:34
shane4ubunturye, believe it or not I was able to recover some of the files via dare I say, dropbox  I had one of the folders linked to dropbox, and they have an option of seening deleted files, and I recovered them, however the other folder I didn't have linked to dropbox, nothing in the recovered folder.22:46
shane4ubunturye, I don't know if this will help, but it appears they disappeared a few days ago, based on the deletion date on record with dropbox.22:52
ryeshane4ubuntu, ok, could you please archive your logs for syncdaemon until they rotate - ~/.cache/ubuntuone/log/ ?22:54
shane4ubunturye, ok, I copied them all out to a different location22:56
ryeshane4ubuntu, since half of the team is at UDS now and is not as responsive as usual, this can take a while. On the other hand it is really weird that Recovery folder is empty... Do you see it online - https://one.ubuntu.com/files/ ?22:57
shane4ubunturye, not I problem I can be patient, and can understand short handedness.  There are actually two Recovery folders Recovery and Recovery-1 both empty.22:58
shane4ubuntuI'm writing a quick rsync script to back up my data here and then I will continue to use the u1 sync thing22:59
ryeshane4ubuntu, could you please look online into that User-Designated folder online to see whether 'Recovered' is inside too?23:10
shane4ubunturye, we are up to 3 recovered folders all empty, and in the folders where the docs disappeared, they are still empty23:12
ryeshane4ubuntu, could you please file a bug against ubuntuone-client attaching the logs - ubuntu-bug ubuntuone-client, then make it private and attach the archived log dir23:13
shane4ubunturye, will do23:13
shane4ubunturye, should I still hold out hopes that the docs will be recovered?23:15
shane4ubunturye how do I make the bug private?23:20
karnishane4ubuntu: there should be a checkbox when reporting the bug, no?23:20
shane4ubuntukarni, no, didn't see one23:21
ryeshane4ubuntu, there is a pencil icon in the upper right corner23:21
shane4ubuntuI mean, there may have been one that I over looked23:21
ryeshane4ubuntu, "This report is public"23:21
shane4ubuntuahh, right, got it, thanks23:21
shane4ubuntunow it would be 'safe' to attach those logs?  There isn't much there that is sensitive, unless both username and password were included.23:22
karnishane4ubuntu: as I recall, the policy is that *nobody* will make the bug public, unless they made their best to ensure there is *no* sensitive information left in the attachments23:24
karnistill, rye is the guy who knows almost everything :)23:24
shane4ubuntukarni, ok, I should be fine I just grepped the logs for username and password, didn't see anything23:24
karnishane4ubuntu: probably because U1 uses OAuth, so you could only find the token and token secret :) (looks like scrambled text)23:25
ryeshane4ubuntu, the only sensitive info in these files are the filenames23:25
shane4ubuntuok, no prob for me then, I put those files on u1 with the idea if they were hacked not a big deal.23:26
ryeshane4ubuntu, and possibly OAuth tokens in oauth-login.log file which is now moved to sso folder, so ...well, it is better to keep it private unless it is really public23:26
shane4ubuntunot a prob, thanks, gotta run, be back later23:26
shane4ubunturye, should I go ahead and restart u1 now? I have scripted a backup to backup all my u1 folders to a separate location every 15min, so no real danger of lossing stuff now23:27
shane4ubuntugotta run23:27
ryeshane4ubuntu, could you please give the bug number?23:27
ryeshane4ubuntu, yes, u1 is ok to be restarted23:27
shane4ubunturye, Bug #66749923:32
ubot4`shane4ubuntu: Bug 667499 on http://launchpad.net/bugs/667499 is private23:32
ryeshane4ubuntu, ok, I will chase chicharra people with that until I get anything definite23:32
shane4ubunturye, I must say that I was impressed with the dropbox see deleted files option, u1 needs something like that too, that was slick.23:33
ryeshane4ubuntu, and I hate to say this but I don't have the confidence that files are able to be recovered in case they were not uploaded to u1 in the first place. Could you please specify at least one file name of the missing file?23:35
shane4ubunturye, ok, not a big deal at this point, I recovered the most important files, I just greped the logs for one of the file names and nothing turned up23:35
karnishane4ubuntu: I'm pretty sure that'll be implemeted. dropbox is ~2 years older then U1 :)23:35
shane4ubuntukarni, right, I'm an ubuntu fan so I will use u1, just will be a little more careful from now on. :)23:36
shane4ubunturye, 20100908-Romanos9v14.odt was one of the file names23:36
ryekarni, you are right, the deleted view is planned and there are initial bits even23:37
shane4ubunturye all the files from prayerletter/2010 were gone23:37
karnirye: :)23:37
shane4ubuntuok, gotta run, be back in a few hours23:37
karnibye23:37
shane4ubunturye, thanks for the help23:37

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