[04:13] <psusi> bug #668050 is just a somewhat insulting rant about their system becoming unresponsive while greatly overtaxing ram... my inclination is to close it with a comment about bugs are not a place to rant... how do you think this could be handled better?
[04:13] <ubot2> Launchpad bug 668050 in ubuntu "Desktop completely unresponsive on low memory due to stupid swapping. (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/668050
[04:19] <psusi> anyone?
[04:23] <RedSingularity> psusi:  I would ask him to file reports for each issue and try to work them out one by one.  Putting all you "bugs" into one report is no good.
[04:23] <RedSingularity> your*
[04:25] <RedSingularity> cjohnston:  you available at the moment?
[04:29] <RedSingularity> Dr_Who:  Available at the moment?
[04:29] <Dr_Who> yes
[04:30] <RedSingularity> Can you mark a "triaged" for me?
[04:30] <Dr_Who> well guess depends .. what's the bug # ?
[04:31] <Dr_Who> as you might guess don't like to mark things just to mark things
[04:31] <RedSingularity> bug 664265 It has a few "confirmations" from other users at the bottom as well.  :)
[04:31] <ubot2> Launchpad bug 664265 in xserver-xorg-video-intel (Ubuntu) "Can't play flash videos full screen on firefox and google chrome with intel driver and compiz (affects: 3) (heat: 22)" [Low,Confirmed] https://launchpad.net/bugs/664265
[04:31] <RedSingularity> Dr_Who:  no no i understand :)
[04:54] <psusi> RedSingularity, huh?  I only see one complaint: that the system becomes unresponsive when thrashing memory
[04:56] <RedSingularity> psusi:  Looked like he had a lot of complaining but i really didnt read it through.  If thats the case and it seems like a real "bug" you could ask him to file a more "mature" report.....
[04:57] <RedSingularity> psusi:  I know i wouldnt work on a "rant" and send it to the developers that way.
[04:57] <psusi> oh I don't think it is suitable to be triaged and worked on... I'm just wondering what the most polite way to close it is ;)
[04:58] <RedSingularity> psusi:  ohhh, heh good question ;)
[07:43] <game2> hi, can a bug-controller here please revert bug #580006 to Triaged ?
[07:43] <ubot2> Launchpad bug 580006 in linux (Ubuntu) "Headphone jack sense missing on Realtek ALC269 (affects: 7) (dups: 1) (heat: 46)" [Medium,Confirmed] https://launchpad.net/bugs/580006
[09:39] <rusivi> Late comment on bug 668050 I've had the same problem in Windows w/ Matlab, as Matlab requires one to create large swap files (I had 20GB at one point). His rant, while impasse, does have merit.
[09:39] <ubot2> Launchpad bug 668050 in ubuntu "Desktop completely unresponsive on low memory due to stupid swapping. (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/668050
[12:02] <cjohnston> RedSingularity: yes?
[12:52] <game2> hi, can a bug-controller here please revert bug #580006 to Triaged ?
[12:52] <ubot2> Launchpad bug 580006 in linux (Ubuntu) "Headphone jack sense missing on Realtek ALC269 (affects: 7) (dups: 1) (heat: 46)" [Medium,Confirmed] https://launchpad.net/bugs/580006
[13:17] <halvors> Hi
[13:17] <halvors> I have really problems with GDM.
[13:17] <halvors> https://bugs.launchpad.net/ubuntu/+source/gdm/+bug/668016
[13:17] <ubot2> Launchpad bug 668016 in gdm (Ubuntu) "Cannot use the default Ambiance theme when installed nvidia non-free driver. (affects: 1) (heat: 6)" [Undecided,New]
[13:17] <halvors> Reported this bug.
[13:22] <halvors> Someone can help me?
[13:22] <halvors> Out?
[13:53] <drcooper> need some guidance. There are a lots of "package failed to install/upgrade" bugs. How should I go about such bugs.
[14:04] <mortal> https://bugs.launchpad.net/ubuntu/+source/compiz/+bug/667336 <- how do I get additional info
[14:04] <ubot2> Launchpad bug 667336 in compiz (Ubuntu) "weird compiz crash, pointer on top of a long url in pidgin, compiz crashes (affects: 1) (heat: 6)" [Medium,Invalid]
[14:07] <halvors> Can anyone look at this bug?
[14:07] <halvors> https://bugs.launchpad.net/ubuntu/+source/gdm/+bug/668016
[14:07] <ubot2> Launchpad bug 668016 in gdm (Ubuntu) "Cannot use the default Ambiance theme when installed nvidia non-free driver. (affects: 1) (heat: 6)" [Undecided,New]
[14:10] <drcooper> halvors: i could reproduce it
[14:10] <drcooper> halvors: so i confirmed the bug
[14:13] <halvors> drcooper: What did you mean?
[14:14] <drcooper> halvors: when you hover mouse pointer over a looong link in pidgin, compiz crashes
[14:14] <drcooper> halvors: it really does
[14:14] <halvors> What?
[14:14] <halvors> I am talking about this bug...
[14:16] <drcooper> halvors: sorry i am talking of bug 667336
[14:16] <ubot2> Launchpad bug 667336 in compiz (Ubuntu) "weird compiz crash, pointer on top of a long url in pidgin, compiz crashes (affects: 2) (heat: 10)" [Medium,Confirmed] https://launchpad.net/bugs/667336
[14:16] <halvors> ok
[14:16] <drcooper> someone else asked about it
[14:16] <drcooper> sorry
[14:17] <halvors> ok
[14:17] <halvors> But can anyone help me with the 668016 bug?
[14:45] <elleuca> anyone with 10.10 and iPod touch that could confirm this?
[14:45] <elleuca> https://bugs.launchpad.net/ubuntu/+source/rhythmbox/+bug/668336
[14:45] <ubot2> Launchpad bug 668336 in rhythmbox (Ubuntu) "[REGRESSION] Can't reproduce MP3 transferred on iPod Touch (affects: 1) (heat: 6)" [Undecided,New]
[15:16] <geekosopher> time to add 'lucid2maverick' in Bugs/Tags wiki page?
[17:19] <j_baer> I am experiencing server errors on the Ubuntu wiki. I need some guidance on how to report this bug.
[17:19] <micahg> j_baer: https://edge.launchpad.net/ubuntu-website or #ubuntu-website
[17:20] <j_baer> Would "website" be wik?
[17:21] <micahg> j_baer: yes
[17:22] <j_baer> got-it thanks!
[19:49] <geekosopher> can bug 668153 be marked as duplicate of bug 668154 or vice versa?
[19:49] <ubot2> Launchpad bug 668153 in ubuntu "package libgnome-vfs2.0-cil 2.20.0-2ubuntu3 failed to install/upgrade: (affects: 1) (heat: 8)" [Undecided,Incomplete] https://launchpad.net/bugs/668153
[19:49] <ubot2> Launchpad bug 668154 in gnash (Ubuntu) "package libmono-system-runtime2.0-cil (not installed) failed to install/upgrade: (affects: 1) (heat: 8)" [Undecided,Confirmed] https://launchpad.net/bugs/668154
[19:51] <paultag> geekosopher, they're filed by the same person -- it could be
[19:51] <geekosopher> both the bugs are reported by same person, and the error logs are almost identical. in 668154 the reporter has steps to recreate it
[19:51] <paultag> geekosopher, look through the logs, if it fails because of the common dep they're dupes
[19:51] <paultag> sec
[19:52] <paultag> geekosopher, it should be one bug against swfdec-mozilla   <-- if what he's saying is true
[19:52] <paultag> Let me check the rdeps
[19:52] <geekosopher> yes, jibel already marked 668154 against gnash
[19:53] <paultag> so he did
[19:53] <paultag> they look related geekosopher
[19:54] <paultag>  no package named `epiphany-browser' is installed, cannot configure  <-- geekosopher that's from 668153
[19:54] <paultag> geekosopher, and since that's failing because of gnash, it's the same error
[19:54] <paultag> rather, if that's failing
[19:54] <paultag> geekosopher, yeah, I'd combine them
[19:54] <paultag> geekosopher, great catch, great insight
[19:55] <geekosopher> so I will mark 668153 as duplicate of 668154
[19:55] <paultag> Yeah
[19:55] <geekosopher> paultag: thanks... was trying to triage both of them since morning
[19:55] <paultag> geekosopher, usually the first bug would be the "main" one -- but the second one looks better
[19:55] <paultag> geekosopher, so I'd mark the first as a dupe of the second to cut down on spam to the gnash guys
[19:56] <geekosopher> paultag: ok... here i go
[19:58] <geekosopher> paultag: is there a need to keep the lucid2maverick tag? I added it when marking the bug against update-manager
[19:58] <geekosopher> sorry hardy2lucid
[19:59] <paultag> geekosopher, let the gnash guys sort it out :)
[19:59] <geekosopher> ok
[19:59] <paultag> geekosopher, it's filed against their project, it's theirs now -- you've done your work
[19:59] <geekosopher> :)
[20:00] <paultag> :)
[20:00] <paultag> geekosopher, well done
[20:00] <paultag> geekosopher, keep rocken :)
[20:00] <geekosopher> always wanted to do one bug right ;)
[20:00] <paultag> :)
[20:01] <paultag> heyya sense
[20:01] <sense> hi paultag
[20:01] <paultag> sense, how's life?
[20:02] <sense> paultag: At the moment very good, with ice cream and sun in Orlando.
[20:02] <paultag> sense, I'm super jealous. Yell at Jorge for me, please. No reason :)
[20:02] <geekosopher> i am not able to see the 'add tag' links (using firefox-lp-improvements). is it only me or everyone?
[20:02] <sense> paultag :)
[20:03] <paultag> sense, it's been super quiet since everyone's at UDS. I don't know what to do with myself
[20:04] <sense> paultag: Awww. Well, there are enough bugs to triage if you're bored.
[20:05] <paultag> sense, yeah, I picked up a few just for kicks. I ended up writing a pretty cool app for the LoCo Council. It let's us do our work from the CLI :)
[20:05] <sense> yay
[20:05] <geekosopher> paultag: hehe I thought I was the only one feeling lonely ;)
[20:05] <paultag> heh
[20:07] <paultag> Anywho. Back to cleaning the house. Long overdue. After all, it makes no sense to keep a house dirty
[20:07] <paultag> ( see what I did there )
[20:07] <paultag> OK, later. Much love.
[20:07] <sense> I see it!
[20:07] <paultag> :)
[20:07] <sense> Have fun with cleaning!
[20:07] <paultag> oh gee thanks :)
[20:07] <sense> enjoy the dust
[20:19] <roberts> Has anybody *ever* had a useful response from having reported a bug to Canonical via their launchpad system?
[20:22] <Nafallo> yes
[20:22] <roberts> Care to be more specific?
[20:23] <roberts> I submitted bug #660864 over a week ago, which is a critical network driver bug.  No response, not even assigned yet.
[20:23] <ubot2> Launchpad bug 660864 in linux-restricted-modules-2.6.15 (Ubuntu) "Ubuntu 10.10 Atheros AR9285 Wireless disconnects (affects: 3) (heat: 279)" [Undecided,New] https://launchpad.net/bugs/660864
[20:24] <Nafallo> not sure how I could be. I've been involved with Ubuntu since Sept. 2004 and I've had quite a lot of my bugs fixed.
[20:25] <roberts> I've been involved with Linux since Slackware v1 starting around 1993.
[20:25] <Pici> The bug description states that you're running 2.6.35, but its filed against the 2.6.15 package.
[20:26] <roberts> I've got code in one of the Redhat kernels.  Not a noob, in other words.  Launchpad seems completely broken.
[20:27] <roberts> Getting  filed against the 2.6.15 package was done automatically by launchpad when I created the bug report.
[20:28] <roberts> I'm also a write for Linux Journal, and have published part one of a story about this particular bug:  http://www.linuxjournal.com/content/ubuntu-1010-maverick-meerkat-one-hit-one-miss
[20:29] <roberts> Part two, which chronicles my launchpad bug reporting experience so far should come out soon.
[20:30] <roberts> I also don't type very well:  I'm a *writer* ...
[20:30] <roberts> :)
[20:33] <yofel> launchpad should never just choose a package for you but "I don't know" should be the default
[20:34] <roberts> I agree, that is how launchpad should respond.
[20:34] <simar> vish, hi
[20:34] <yofel> roberts: could you file a new bug with 'ubuntu-bug linux' after you had the issue again? That will add most of the information needed by the kernel team to the report too
[20:34] <simar> vish, does this bug appears for you also https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/668497
[20:34] <ubot2> Launchpad bug 668497 in xserver-xorg-input-synaptics (Ubuntu) "Cursor stucks temporarily when using certain key cominations. (affects: 1) (heat: 6)" [Undecided,New]
[20:34] <simar> vish, I guess it should be classified as a papercut
[20:36] <roberts> yofel: Using launchpad?
[20:36] <vish> simar: yea, i have that bug, there is another dup as well
[20:36] <simar> vish, oh
[20:36] <vish> simar: i think it is in 'ubuntu' and not associated with a package..
[20:36] <simar> vish, its a papercut i suppose
[20:37] <vish> simar: any idea what is causing it?
[20:37] <yofel> roberts: first run the command on your system and apport will open the launchpad bug filing page after you follow the instructions
[20:37] <vish> simar: my guess is it is not a simple change/fix
[20:37] <vish> yofel: are you at the UDS?
[20:37] <yofel> vish: no, no time
[20:37] <vish> hmm.. ok..
[20:37] <simar> vish, Surely the xserver-xorg-input-synaptics driver ... posiibly
[20:38] <simar> vish, i will try removing it and then see weather the bug appears again or not
[20:38] <roberts> yoful: Ok.
[20:38] <paultag> roberts, you're also not filing a bug to Canonical directly
[20:38] <paultag> roberts, you're sending that to the Kernel team, which has Canonical guys on it ( but not as a pre-req )
[20:39] <simar> vish, The bug is occurring for everyone so I though it should be a papercut ... it must be removed to improve user experience..
[20:40] <paultag> roberts, can you please add information to the bug, right now it's incomplete
[20:40] <paultag> roberts, man apport-bug
[20:40] <roberts> paultag: That is as it should be.  The bug almost certainly lies in the Atheros driver kernel module.  But I got to the launchpad link via the Ubuntu.com home page.
[20:40] <paultag> roberts, you can have it add to it, if you would like
[20:40] <paultag> roberts, I'm not sure we maintain that in Ubuntu -- have you also notified upstream, or talked with #ubuntu-kernel ?
[20:41] <roberts> paultag: And this is a 10.10 release QA issue, more than anything else.
[20:41] <roberts> This particular bug has been in and out of Ubuntu releases as far back as 7.04, apparenly.
[20:41] <paultag> roberts, you need to add more information, if this is that big of an issue, talk with the kernel team, and also talk with the vendor of the module, so they can get a fix out and we can import it -- having contributed to the kernel before you should know the workflow :)
[20:42] <paultag> roberts, #ubuntu-kernel, or the mailing lists
[20:43] <roberts> paultag: Thanks, that's why I came here - to get fresh leads after launchpad dead-ended.
[20:43] <paultag> roberts, roger. Let's head over to kernrel
[20:43] <paultag> kernel *
[20:44] <roberts> ok, on my way paultag
[23:28] <BUGabundo> evening
[23:33] <kklimonda_> hey BUGabundo
[23:33] <BUGabundo> olá kklimonda_