/srv/irclogs.ubuntu.com/2010/10/31/#ubuntu-meeting.txt

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elkybirthdayooher, I get to attend one of these meetings18:00
PiciYay.  Meetings.18:01
topylielkybirthday: ooh is that nick current? congratulations :)18:01
Picielkybirthday: Happy bday!18:01
elkybirthday:D18:01
* Seeker` provides cake18:01
elkybirthdaydepends which timezone you ask, but the one my body is in, it is indeed current18:01
elkybirthdayom nom nom18:02
topyliok, least resistant chairing18:04
topyli#startmeeting18:05
MootBotMeeting started at 13:05. The chair is topyli.18:05
MootBotCommands Available: [TOPIC], [IDEA], [ACTION], [AGREED], [LINK], [VOTE]18:05
PiciAlthough my -ot support policy item is first on the list, I propose defering it until some of the more pressing issues are attended do.18:05
Picis/do/to/18:05
Pici[link] https://wiki.ubuntu.com/IRC/IrcCouncil/MeetingAgenda18:05
MootBotLINK received:  https://wiki.ubuntu.com/IRC/IrcCouncil/MeetingAgenda18:05
topyliok Pici, good idea18:05
nhandlero/18:05
bilalakhtarIs this the IRCC meeting?18:05
nhandlerYes bilalakhtar18:05
topylibilalakhtar: yes18:05
topyli[TOPIC] Failure to document blanket ban policy18:06
MootBotNew Topic:  Failure to document blanket ban policy18:06
topyliikonia: you around?18:06
topylilet's group this and the next one18:06
ikoniaI am18:06
ikoniasounds reasonable18:06
ikoniathey are the same thing18:06
ikoniaI just wanted to be clear there are two actions here18:06
PiciIndeed.18:06
ikoniatopyli: do you want me to just talk, or do you want to start ?18:07
Piciikonia: Do you want to summarize for those present who may not be familiar with the issue?18:07
ikoniacertainly18:07
ikoniaThere is an "appeals" process for users who are banned/miss-treated from the Ubuntu IRC name space, I have raised the issue that there needs to be the reverse of this for long term trouble users. This was agreed should happen, it has not been documented, or implemented on the requested trouble users18:08
ikoniathe reverse should include a blanket ban from the ubuntu IRC council controlled ubuntu name sapce18:09
ikoniaspace18:09
ikonia(sorry should have been clear about that, hence blanket ban policy)18:09
topylithis is true, we are in talks with staff but we are/i am slow18:09
nhandlerikonia: We are currently working with freenode staff to find a way to effectively implement and enforce this18:09
ikonianhandler: I thought it was as simple as putting a ban in all the channels controlled ?18:10
Seeker`ikonia: how long ago did you raise the issue?18:10
elkybirthdaycan we not do it manually until then?18:10
Piciikonia: We control a lot of channels.18:10
nhandlerikonia: Not really, since IP addresses change (and they use proxies)18:10
ikoniaSeeker`: approx 6 months ago but I can't be exact18:10
topyliit is an old issue yes18:10
ikonianhandler: the main ones in the examples I raised do not change18:10
tsimpsonit's also difficult to enforce if we do it manually, we can't watch each join in all the channels, so it's possible they'd still slip in18:11
ikoniaok - so lets move from the implementation for a while, where is the documetned process and critera that was discussed about18:11
Seeker`so either we implement a complete ban or none at all?18:11
Seeker`thats stupid18:11
elkybirthdayI'd like to point out that in the mean time, ikonia is getting targetted for harrassment from one of the individuals, in a manner that * is* disrupting various channels18:11
nhandlerikonia: That will partially depend on what freenode staff end up deciding wrt this issue18:11
PiciWould it be amenable to allow operators to manually place the bans if the target joined a channel, but before they acted in a manner that would get them banned in normal circumstances.18:12
ikonianhandler: why are freenode staff controlling the critera for the process ?18:12
PiciLike 'ban on sight'?18:12
elkybirthdaythe individual is feeling enabled by the council's lack of action or response or anything public really18:12
ikoniaPici: totally18:12
ikoniaPici: the point is to document and recognise that user is not allowed in the ubuntu name space18:12
ikoniaPici: how we act to that is seconady18:12
ikoniasecondary18:12
nhandlerikonia: Because it is ugly setting bans in all #ubuntu-* channels and enforcing them, and we are trying to find a better way to handle that18:12
ikonianhandler: ok, that doesn't change the processof applying for the ban, or the critera18:13
elkybirthdaynhandler, can we not deal with the social side in the interim at least?18:13
ikoniawhy has that not been documented ?18:13
PiciPerhaps we should action and document that while we find a way to work with freenode.18:13
ikoniaPici: I thought that action had already been taken18:13
ikoniathe reverse of the appeals process, and the critera must be met before applying18:13
Piciikonia: I don't see it documented.18:13
ikoniait's not18:13
ikoniait was an action the council agreed to do18:14
topyliwe agreed on it, but we never documented it18:14
Seeker`why not?18:14
ikoniathe documenting was part of the agreement18:14
topyliyes18:14
Seeker`This is starting to verge on the next topic too18:15
elkybirthdayyeah18:15
* nhandler notes that there is nothing stopping people not on the council from helping with some of these tasks18:15
ikonianhandler: actually there is18:15
ikonianhandler: I offered to do it, but was told it was not acceptable as the council had to set the critera18:15
PiciHm.18:15
elkybirthdaysure there is. we can't decree non grata status on someone on behalf of the council. that's what's being requested. we cannot do that. only ircc can do that18:16
nhandlerikonia: No. Anyone in the community is capable of proposing a draft for the council to approve18:16
tsimpsonas long as the council approves it, I see no issue18:16
ikonianhandler: that was a different discussion I had then18:16
ikonianhandler: I was told it was not appropriate for me to do it as the council had to set the policy, and I can't do that18:16
PiciBut it is our fault for not correcting that information that you were provided with.18:16
Seeker`ultimately, someone on the council will have to do something with any documents generated, and that seems to be the part that is failing18:16
nhandlerikonia: Yeah, we'll have to ultimately ACK the content of such a document, but who actually writes it up is irrelevant imo18:17
PiciI'm not sure when that happened, but we have had a few documents drafted by our operators in the past that we're working to bring into policy.18:17
elkybirthdayI rather suspect that ikonia basically wrote the policy in his emails18:17
topyliit could be transferred to wiki and we could accept it rather easily18:18
Seeker`do it then?18:18
PiciWould you like me to do that?18:18
ikoniaelkybirthday: it was spelt out quite clear in the emails18:18
elkybirthdayikonia, im aware of what your emails are like :)18:19
nhandlerPici: If you are up for it, I doubt there will be any objections18:19
topyliPici: yes, with ikonia's help18:19
ikoniajust tell me what you need18:19
ikoniaI've pushed this multiple times on email and either got no response or being told "it's been worked on"18:20
Pici[action] Pici to document ikonia's namespace ban proposal.18:20
ikoniathe correct reponse is "can you help with $X" if you need help/input18:20
PiciEr, or does the chair need to do that?18:20
topyli[ACTION] Pici to document ikonia's namespace ban proposal.18:20
MootBotACTION received:  Pici to document ikonia's namespace ban proposal.18:20
Picitopyli: thanjs.18:20
topyliapparently18:20
elkybirthdayPici, yeah, otherwise anyone can set actions18:20
Piciikonia: Let me read over the email you sent and I'll let you know what else I need.18:20
topyli[TOPIC] Failure to respond / follow up on pending actions18:21
MootBotNew Topic:  Failure to respond / follow up on pending actions18:21
ikoniaPici: just shout/mail18:21
topyliis this the same issue or another one? :)18:21
PiciWhat do you want us to say about this?18:21
ikoniado you want an overview again ?18:21
PiciI don't think we need an overview, unless someone else thinks we do.18:21
Seeker`isn't this one kinda obvious?18:21
nhandlerI think the big issue is that we are simply not delegating enough18:21
nhandlerWe are trying to handle too many things at once, and we are only 5 people18:22
ikoniaI personally have raised multiple issues with the IRC council, I'm also aware of other operators doing the same, the lack of response or time to implimenting these requests is beyond crazy18:22
Seeker`nhandler: It actually just seems like the council isn't do anything they say they will18:22
ikonianhandler: what is the blocker ?18:22
ikonianhandler: responding to an email to at least acknowledge it's been read isn't a massive task, unless you ar getting 100+ requests per week18:22
PiciI think we're all to blame.18:22
PiciEr, I mean the IRCC members.18:23
elkybirthdaydoes the ircc need to be expanded?18:23
Seeker`just how much work does the ircc have each week that 5 people can't get it done?18:23
nhandlerelkybirthday: Well, part of the issue is that due to real life issues, we only had a partial council for a period of time18:23
topylii don't think the council needs to be bigger, we've been a bit unfortunate lately18:23
ikoniatopyli: define latley for perspective please18:24
topylia few months or so18:24
topylieverybody's back now though18:24
elkybirthdaynhandler, that should have been said before now so it could be fixed18:24
ikoniak18:24
ikoniaok18:24
PiciI could come up with excuses, but I'd rather just have us get back on the horse and get to resolving everyone's problems.18:24
ikoniaPici: agreed18:24
topyliaye18:24
Seeker`surely if that is **that** much work to do and someone isn't going to be around for a while, replace them?18:25
ikoniaPici: people have things to deal with, no question, but an email to explain why it's not happenening or just a response to say, we got it, thanks, is all that is needed18:25
nhandlerWhat we should probably do is go through what remaining actions we have and try and give a few of them to members of the OP team.18:26
PiciIf its appropriate of course.18:26
topyliindeed, we should at least reply always. we (at least i) should also review our task list more often18:26
ikoniacouncil, that last issue was more a heads up/ shake up, nothing needs to happen beyond as pici said, getting back on the hourse18:26
ikoniahorse18:27
topyliikonia: the overviews?18:27
Piciikonia: We do have our team reports, but as I discussed at our IRC session at UDS, we will be working to provide more detail in them.18:27
ikoniatopyli: the failure to respond / follow up on pending items18:27
PiciOh18:27
PiciSorry, I thought you were talking about the next items.18:28
ikoniaI'll summarise the next two points quikely as they are the same18:28
topyliok18:28
topylilet me open it18:28
elkybirthdayone thing i tried to get set up whilst I was n the ircc is a request tracker. because we're not email people and we already work on an issue-based workflow with the bantracker18:28
topyli[topic] high level council overviews18:28
MootBotNew Topic:  high level council overviews18:28
ikoniaI hear a massive amount of talk about great things happening, yet based on the points I raised earlier, I see none of it. I don't see the council doing anything activly for the community or the ops team beyond creating red tape18:28
Piciikonia: We do have our team reports, but as I discussed at our IRC session at UDS, we will be working to provide more detail in them.18:29
ikoniaif you are doing something that benifits either of the groups mentioned, I'd like to hear about it18:29
topylielkybirthday: i would love to have bugs on launchpad18:29
Seeker`the IRCC team reports aren't linked from the IRCC wiki page, afaics18:29
PiciSeeker`: They should be...18:29
ikoniaPici: up until now, I see nothing, so going forward reports are great, but I want to know what's happened in the year this council has been together18:29
ikoniaI see notyhing18:29
nhandlerSeeker`: They are linked from https://wiki.ubuntu.com/IRC/IrcCouncil/MeetingAgenda18:29
tsimpsonSeeker`: only from the meeting agenda page18:29
ikoniaI see nothing18:29
elkybirthdaytopyli, im not sure LP bugs is a suitible place, to be honest. the IS team in canonical don't use it, they have an rt instance18:30
nhandlerWe have done stuff. For instance, https://wiki.ubuntu.com/IRC/Membership is the most recent thing we have been up to (currently a draft)18:30
ikonianhandler: a draft document, anything else ?18:30
PiciI've brought this up a few times, but we're going to be making more of an effort to document our day-to-day stuff.18:30
nhandlerikonia: It is waiting on CC approval18:30
ikonianhandler: anything else/18:30
Seeker`where can the team reports be found?18:30
Seeker`oh, there18:30
nhandlerSeeker`: https://wiki.ubuntu.com/IRCCouncil/TeamReport18:31
ikoniaI'm just looking for one thing the council has done in a year18:31
ikoniait shouldn't be that hard18:31
ikoniaor whats the big achievement, something you feel is a real benifit18:31
Seeker`see the lnik elky posted in -ops a while ago? about docs being placed "on display" in a basement with no lights, no stairs, in a locked filing cabinate, stuck in a disused lavatory, with a sign on the door saying "Beware of the Leopard"?18:32
nhandlerikonia: We created a Charter18:32
ikonianhandler: poor18:32
ikoniaok - I think I'm happy with that topic, I think I get a feel for what's been achieved in a year18:32
nhandlerikonia: Not really. We have a policy for bots to be in the channel. We've recruited new ops18:32
Seeker`so, in a year you have created a charter. How about something to make operators lives easier?18:33
ikonianhandler: stuff that happened beefore18:33
ikonianhandler: but without as much lip service and more common sense18:33
topylii'm not keen on shaking up things just to be able to say we changed stuff18:33
ikoniabut I get the drift of what's been achieved I think, so I'm happy to move on18:33
Seeker`btw, recruiting more ops isn't an achievement, it is something that should be actively going on all the time18:33
Seeker`as people leave / aren't around as much, they should be replaced18:33
ikoniaSeeker`: yes, but there is now a joke of a process to go through18:33
elkybirthdaySeeker`, agreed18:33
PiciThe process was new.18:34
PiciAnd we've learned our lessons from it.18:34
topyliwhat makes it a joke?18:34
ikoniayes, and pointless lip service18:34
ikoniabut that's just my opinion18:34
ikoniatopyli: we'll discuss that at another meeting, lets get through the issues18:34
elkybirthdaytopyli, is rww on the team yet?18:34
topylielkybirthday: nope18:35
elkybirthdaythere's an example of the joke18:35
elkybirthdayyou have willing people who you're failing to convert18:35
Seeker`where is the operator recruitment process linked from on the wiki?18:35
topylirww's access is not what we're here for right now18:35
ikonialets move on18:36
ikoniaget throughthe issues18:36
topyligood idea18:36
Seeker`where is the operator recruitment process linked from on the wiki?18:36
ikoniaSeeker`: it's there I'll dig it out18:36
ikoniait's also in a factoid18:36
topyli[topic] Discussion about approved/non-approved shell hosts access to Ubuntu channels (revisit)18:36
MootBotNew Topic:  Discussion about approved/non-approved shell hosts access to Ubuntu channels (revisit)18:36
topylithis is important. ikonia, still have steam to summarize this one? :)18:37
ikoniathere are a number of shell providers with no active or usable usage policy, known users have been a problem on these shell hosts, I have raised an issue a long time ago in an email to the council saying which shell hosts needed to be banned in the same way as using the floodbots18:37
ikoniathis is a long standing issue with the council that I have raised and chaied18:37
ikoniaI have taken the action myself in #ubuntu #kubuntu #ubuntu-offtopic where the problem was most visible18:38
ikoniaI did this due to lack of reponse from the council (approx 6 months)18:38
ikoniaif the council wish me to undo this, they need to say so18:38
topylithere are shells with a pronounced policy of no policy on their users, i support your action18:39
PiciI think this is just a matter of documenting and sactioning the bans.18:39
ikoniaI would agree, and I'm happy to put that up on the wiki as known blocked shells18:40
ikoniaI've not done this again due to lack of feedback on my actions from the council18:40
nhandlerGetting anything changed in the floodbots would require talking to ljl18:40
ikoniaagreed, however as I stated in the mail, they are just forwaded to -ops until it is agreed18:40
nhandlerAre the details of the current handling of webchat users on the wiki anywhere?18:40
ikoniaI have been explaining to the efffected users manually in -ops to complain to their shell providers to get a usage policy18:41
Picinhandler: I have an action item from UDS to work with LjL and rww to document the floodbots.18:41
ikonianhandler: as it's recently changed I doubt it18:41
nhandlerWell, having a page explaining "Why can't I get into #ubuntu" might be useful (and ties into both of those items)18:42
nhandlerIt could talk about shells like this, the web gateway, being banned, using a proxy, etc18:42
ikoniaagreed, but I'm not writing that until I get a response from the council supporting the process18:42
topyliPici: so you can merge this in your existing action item?18:42
Picitopyli: Which part?18:43
topylifloodbots and shells18:43
nhandlerikonia: Supporting the process of blocking an entire shell? Or for these particular shells?18:43
PiciAs much as I'd like to get everything handled, I don't want to be the only one taking items.18:43
ikonianhandler: more a case of if a shell host has a usage process that is not managed or not compatible with ubuntu's usage, then we block them18:43
ikoniathe ones I raised where an example and have been updated as we now have an excellent relationship with shellium18:44
PiciI think a technical solution should be secondary to the documenting/sanctioning.18:44
ikoniaPici: agreed but 6 months with no response, I acted18:44
nhandlerikonia: I am fine with that. In general, I don't like unnecessarily broad bans like this, but if we determine the provider to be uncooperative and the shells are being abused, we have little choice (other than blocking all the individual users or exempting the good users)18:45
topylithe technical solution is there, simple bans18:45
PiciI mean the floodbots.18:45
ikoniaPici: ah yes,18:45
ikoniacouncil, if I get a formal mail agreeing to my actions, I'll document it18:46
topyliikonia: i'll send mail and we'll fix it18:47
PiciI have no problems with that.18:47
ikoniaI'll be happy to document it18:47
* Pici [actions] topyli 18:47
topyli[action] topyli to send formal agreement to ikonia's shell fix18:48
MootBotACTION received:  topyli to send formal agreement to ikonia's shell fix18:48
topyliSeeker`: i'm skipping your item unless you reformulate it so that we understand18:49
Seeker`There is an ever increasing dependance on the IRCC to decide something before an operator action can be taken - decisions that can take 6-12 months to be made. There seem to be increasing levels of red tape to get anything done. I made a request several months ago that all operators be given +o, and was told that this was dependant on the definition of a "Core Op", which still hasn't been meaningfully described and enacted. For some reason, ther18:49
topyliis this any different from ikonia's earlier items?18:50
Seeker`no18:50
Seeker`well18:50
topyliok18:50
Seeker`ish18:50
topylimoving on18:50
Seeker`the specific thing I want to talk about now is the core ops18:50
Seeker`why do we need "core ops" and "normal ops"?18:51
Seeker`and why has it taken so long to define them18:51
topylii suggest we move that a bit further down, as we really need to get the ban list item now before people have to go18:52
nhandlerSeeker`: There was an email sent out about that asking for suggestions on how to define them. There were very few suggestions18:52
Seeker`nhandler: that doesn't answer why we need them18:52
PiciAnd I suspect that Jussi will want to be present for the core-ops discussion.18:52
Seeker`Pici: well, its been on the agenda for 6 days18:52
PiciAs he and I both have strong feelings about it. (differing opinions I might add)18:52
elkybirthdaySeeker`, his flights have been booked longer18:53
topylii see nothing about core ops on the agenda18:53
ikoniadefer it if jussi is a core factor hee18:53
ikoniahere18:53
Picitopyli: Well my re-org item was actually supposed to be about that...18:54
PiciSort of.18:54
topyliah ok18:54
topylihowever, let's get to the ban list issue18:54
topyli[topic] Clearing the ban list18:54
MootBotNew Topic:  Clearing the ban list18:54
nhandlerI've been thinking about this for a while, just never added it to the agenda18:55
PiciI propose going through the bans on the bantracker and removing all of them that do not have a comment.18:55
PiciAnd removing all bans that don't have matches in the bantracker.18:55
nhandlerIf we clear the ban lists, we will get some trolls (previously banned) who return. But would could easily re-ban them. However, this would also allow us to remove the hundreds of probably stale/old bans that are just sitting there18:55
elkybirthdayoh finally18:56
ikoniaPici: I like pici's approach18:56
topyliagreed, there is a lot of dead weight18:56
ikoniagive the ops 1 week to documentimportant bans18:56
ikoniathen anything that's not important kill18:56
ikoniasorry my keyboard batteries appear to be dying18:56
Piciikonia: Right, we wouldn't do it without notice.18:57
ikoniaPici: surprising but I'm backing it18:57
nhandlerIs there an easy way to get a list of of such bans Pici ?18:58
topyliso an email to the mailing list, a week, clean?18:58
Picinhandler: Well I can pull down the bans database and query it for all bans that don't have a comment.18:58
Picinhandler: So, yes, it is rather easy to do.18:58
PiciDoes anyone have any objections?18:59
nhandlerNope.19:00
topylinot me19:00
ikoniasurprisingly not19:00
topyliikonia: :)19:00
PiciWho wants to write it up?19:00
PiciThe email?19:00
topylii can do it, but i'll have to consult you over irc first :)19:01
nhandlerPici: If you can get me a list of bans that would be affected, I can write up the email19:01
PiciOr does this warrant having a vote/19:01
topylioh nhandler is probably more competent19:01
ikoniadon't list the bans19:01
ikoniajust tell everyone a week to document important bans19:01
ikoniathen clear down the rest19:01
PiciI'll get a number of bans at least.19:02
Picithe count, rather.19:02
nhandlerikonia: The bans are all public already. I won't include them in the email, but I want to have it available for OPs who aren't sure which of their bans will be affected19:02
ikoniathats why we have BT19:03
ikoniaeach op log in, and sort your bans out19:03
ikoniadon't need lists sending around19:03
ikoniabetter still remove the ones you know aren't important19:03
nhandlerikonia: But the BT doesn't have an easy way to find bans without comments19:03
ikoniano, but operators do, you search on your own bans and read them19:03
ikoniasend it out if you want though, just a suggestion19:04
nhandlerikonia: I wasn't going to send the list of bans with the email, I just wanted to have it to give to individual OPs who ask me (as I'm sure some will) afterwards19:05
ikoniathat shouldn't be a requirement of sending out the email though19:05
nhandlerikonia: It isn't19:05
ikoniagreat,19:05
topyliso mail. nhandler, you'll send it?19:06
nhandlertopyli: Yeah19:06
topyli[action] nhandler to send mail about ban list clearing19:07
MootBotACTION received:  nhandler to send mail about ban list clearing19:07
topyliwe should be closing. any other items will have to be deferred19:07
topylianything really really quick?19:07
Seeker`I want a meeting scheduled before the next IRCC meeting to discuss the core op issue19:08
Seeker`I'm pretty sure it was said in the UDS IRCC discussion that it could be brought up today19:08
ikonia+119:08
ikoniathis core ops stuff has gone on way too long19:08
topyliplease try and schedule one then, we probably can't do it now19:08
nhandlerThe next IRC Meeting is in 2 weeks on the 13th otherwise19:09
topyli[endmeeting]19:09
topyligah19:09
Seeker`a week today?19:09
topyli#endmeeting19:09
MootBotMeeting finished at 14:09.19:09
Seeker`same time?19:09
topylitwo weeks19:09
topylioh, the extra meeting, sorry19:09
Seeker`no, that was my suggestion for the core-op meeting19:09
* nhandler might not be around that day (possible LoCo event)19:10
Seeker`well, if it has to wait until all the ircc memebers are around, it will never get discussed19:10
Seeker`or is that one of the problems that is causing the IRCC to be so slow about everything?19:10
elkybirthdayi suspect it's not helping19:11
Seeker`Can enough ircc members attend a meeting a week today, at 1800 UTC, to make the meeting quorate?19:12
elkybirthday*chirp*19:13
PiciSeeker`: I'll let you know.19:13
PiciSeeker`: I personally should be free.19:14
* Pici has no life19:14
Seeker`mmm, well I've just wasted an hour and a quarter of mine waiting for the issue I want to be discussed to be passed over19:14
PiciThere were a number of items that were not discussed.19:15
Seeker`there were 3 things, two referring to the same thing19:16
PiciGiven unlimited time and everyone present we would have covered them, but we don't have that luxury.19:16
Seeker`is there ever an occasion when everyone is present?19:17
PiciYes.19:18
PiciI want to get this worked out also, hence my item on the agenda.19:19
elkybirthdaylets move this continued discussion to -ops19:19

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