/srv/irclogs.ubuntu.com/2010/10/31/#ubuntuone.txt

duanedesignlamalex:  ok goos00:01
duanedesigngood00:01
duanedesignlamalex: if it is still running froom that command you might want to close it and start it normally00:01
lamalexyeah, i know00:01
duanedesignthat command saves the DEBUG Log in ......ok :)00:02
mahenhi12:21
kklimonda_hello15:18
=== Franxesk is now known as Franxesk_afk
lamalexIs this the place to ask single sign on questions?19:22
karniCardinalFang: you got 5 minutes?20:42
karniCardinalFang: I've got some questions for little mindstorming20:43
karnibeuno: got 5 min ↑ ? :)20:43
karnibeuno: ah, it's sunday. so you probably won't be here ;)20:43
duanedesignkarni: hello!20:46
karnihi duanedesign :)20:46
karniduanedesign: you don't have an Android phone, do you?20:48
karniduanedesign: maybe you have an iPhone or other smartphone?20:49
duanedesignkarni: yeah i have an iphone right now :\20:54
karniduanedesign: it's just for you to easier understand what I want to say :)20:55
karniduanedesign: so your phone has capability to connec to the Internet. say, it also has a SD card20:55
karniso we've got limited storage. say, 2-4 gigs20:55
karniand now, you install UbuntuOneFiles for whatever phone you have.20:55
karniso, you've got access to U1 main folder, and UDFs20:56
duanedesignright20:56
duanedesignhow does it know which of your 50gb to sync20:56
karninow, since SD storage is limited, you have an option to 'star' any folder you want, to make it stay in sync with U1 cloud20:56
karniexactly20:56
karnithe problem is - if you can star any folder, then it should be either UDF, any subfolder of any UDF, etc. thus, it should be also either UbuntuOne main folder, or any of it's subfolders20:57
karnithe problem is:20:57
karnihow do we 'star' UbuntuOne main folder, if it's default view is a list of it's *contents*20:57
karniit would be easy to star a folder within UbuntuOne folder. but if you want to sync loose files under UbuntuOne main folder, we would have to star UbuntuOne folder itself20:58
duanedesignumm20:58
karniquestion - how to approach that. we don't want a 1-element list with UbuntuOne folder to click ;D20:58
karniyou know, a top-level20:58
johannaschwarzHi all!20:59
duanedesignit seems like you would have your Ubuntu One Files for your computers and the ones you want for your mobile/netbook20:59
johannaschwarzI just reinstalled Ubuntu on my laptop and now I can't get UbuntuOne to connect anymore. First it says my password is right, then it says "Authentication failed". Can you help me?20:59
duanedesignjohannaschwarz: sure21:00
johannaschwarzduanedesign: okay, what do I have to do?21:00
duanedesignkarni: there is the current Ubuntu one menu under file when you click a folder...21:00
duanedesignjohannaschwarz: what version of Ubuntu are you on?21:01
johannaschwarzduanedesign: 10.10, now.21:01
karniduanedesign: correct. help out johannaschwarz and we'll be back to our talk.21:01
duanedesignjohannaschwarz: ok can you close U1 preferences and open21:02
duanedesignjohannaschwarz: System > Preferences > Password and Encryption Keys21:02
johannaschwarzdone and done21:02
johannaschwarzkarni: thanks :-)21:02
karnijohannaschwarz: ;)21:02
duanedesignjohannaschwarz: click the arrow next to passwords and the list eill expand21:03
johannaschwarzokay21:03
duanedesignjohannaschwarz: we are looking for Ubuntu One Token21:03
johannaschwarzduanedesign: under "login", right?21:03
duanedesignyes21:03
johannaschwarz(my locale is German, so it was "PasswÃoerter: login")21:03
johannaschwarzokay21:03
duanedesignwhen you find the Token named 'Ubuntu One' right-click and delete it21:04
johannaschwarzokay21:06
johannaschwarz(sorry for the delay)21:06
johannaschwarzit's deleted now21:06
duanedesignno problem at all21:06
duanedesignok now open a Terminal21:06
johannaschwarzokay21:07
duanedesignand run this command21:07
duanedesign u1sdtool -q; killall ubuntuone-login; u1sdtool -c21:07
johannaschwarzubuntuone-syncdaemon stopped.21:07
johannaschwarzubuntuone-login: Kein Prozess gefunden21:07
johannaschwarzand the ubuntuone settings window opened21:07
duanedesignthis should prompt you to add your computer21:07
johannaschwarznot exactly21:07
johannaschwarzit asks me to create a new ubuntuone account21:07
johannaschwarzbut i can click that i already have one21:07
duanedesignjohannaschwarz: at the bottom there is a link if you already have an abbount21:08
johannaschwarzyeah so i click that21:08
duanedesignaccount*21:08
johannaschwarz(this is the same i did before btw)21:08
duanedesignjohannaschwarz: yeah click it21:08
johannaschwarzokay, now i enter my email address and password21:08
johannaschwarzokay. want me to click "connect"?21:08
duanedesignjohannaschwarz: yeah, but hopefully this time since we restarted the Ubuntuone-login process we will have better luck :)21:09
johannaschwarz:-)21:09
johannaschwarz"one moment please"21:09
johannaschwarz"successfully ..." - dont know how the english text would be21:09
johannaschwarznow i click "close"21:09
johannaschwarzhmm21:09
karnijohannaschwarz: u1sdtool --status21:09
johannaschwarzState: READY connection: Not User With Network21:10
johannaschwarzand some more stuff21:10
duanedesignok try   u1sdtool -c21:10
johannaschwarznothing21:10
karniand paste again u1sdtool -s21:10
karniall lines21:10
johannaschwarzState: AUTH_FAILED connection: With User With Network description: auth failed is_connected: False is_error: True is_online: False queues: IDLE21:10
karnio_O21:11
johannaschwarzthat looks like a face that would suggest you're baffled21:11
duanedesignkok21:11
duanedesignok21:11
johannaschwarzi dont know if that's related, but it seems likely: on the web interface, i can't remove my computer from the list of machines - it says "Something has gone wrong"21:12
karnioh21:12
karnijohannaschwarz: you tried removing that computer from the WebUI again?21:12
johannaschwarzkarni: sorry if that was bad, but according to the windows principle "reboot before you complain" i thought i'd give that a try21:13
karnijohannaschwarz: no, it's fine21:13
johannaschwarzokay :-921:13
karnijohannaschwarz: try removing it again21:13
johannaschwarzsame error message21:13
karnijohannaschwarz: so probably that's the problem :/21:13
johannaschwarzouch then21:14
karniduanedesign: maybe we should defer that to rye for tomorrow?21:14
karniduanedesign: unless you have access to webUI logs or anything like that21:14
johannaschwarzoh did i find a bug?21:14
karniwho knows :)21:15
johannaschwarzhmm21:15
johannaschwarz:)21:15
johannaschwarzor rather, :|21:15
duanedesigncan you pastebin    ~/.cache/sso/oauth-login.log21:15
johannaschwarzpastebin?21:15
duanedesignjohannaschwarz: ^^21:15
duanedesign!pastebin21:15
ubot4For posting multi-line texts into the channel, please use http://paste.ubuntu.com | To post !screenshots use http://tinyurl.com/imagebin | !pastebinit to paste directly from command line | Make sure you give us the URL for your paste - see also the channel topic.21:15
duanedesignhttp://paste.ubuntu.com <--copy and paste the text here. Then click paste and post the URL it gives you here21:16
johannaschwarzoh, handy21:16
johannaschwarzhttp://paste.ubuntu.com/523493/21:16
duanedesignyeah karni is probably right INTERNAL SERVER ERROR21:17
duanedesignwe will need someone on the 'inside' to look at stuff.21:17
karnijohannaschwarz: you should come back tomorrow/the day after, when rye or other staff is around21:17
duanedesignjohannaschwarz: usually between 11:00 - 19:00 GMT21:18
johannaschwarzwell, i won't be at home from tomorrow morning to Thursday evening, but then I'll look by again21:18
karnigood idea :)21:18
johannaschwarzshould be able to come here before 19:00 GMT on Thursday21:18
johannaschwarzthank you so far, though!21:18
johannaschwarzand have a good night! :)21:19
karniyou too :)21:19
duanedesign0/21:19
johannaschwarzthanks, bye! \o21:19
karniduanedesign: can we get back to our chat for a while :) ? you've got a moment?21:19
* karni thinks21:20
duanedesignyep21:20
karniduanedesign: maybe just making any item synchronizable (either file or folder) would solve the problem.21:20
karnithen you could do something like 'Select all' from within main U1 folder. and that would cause whole UbuntuOne folder to stay in sync.21:21
* karni makes a screenshot21:22
duanedesigni see21:22
duanedesignso you can not star/unstar the Ubuntu One folder21:22
duanedesignso it needs to be easy to sync that whole folder21:23
karniduanedesign: http://ubuntuone.com/p/NA0/21:23
karniyes, I don't want the "UbuntuOne" folder to be a visible, regular item.21:24
karniso, you've got Files and UDFs sections on the screenshot21:24
karniFiles will take you to UbuntuOne content. UDFs will take you to the list of UDFs you have.21:24
karniduanedesign: that makes sense?21:24
duanedesignyes21:24
karniso I think making any item sync'able is a good idea. then the problem of "missing UbuntuOne folder itself" is solved.21:26
karniduanedesign: thanks21:27
duanedesignkarni: best of luck21:30
karniduanedesign: thank you :)21:30
eweissgeCan anyone help me with Contact sync and ubuntu one?22:29
eweissgea few of my evolution contacts sync, but the rest do not22:30
duanedesignhello eweissge22:31
eweissgehello22:32
duanedesigneweissge: are you using 10.10?22:32
eweissgeYes22:32
duanedesignand this is the guide you used to set up your contacts to sync? https://wiki.ubuntu.com/UbuntuOne/Tutorials/Contacts22:33
eweissgeyes22:34
eweissgeNot all contacts would copy though,22:35
eweissgeand sometimes evolution will crash while copying, or just produce repetitive errors22:36
duanedesigneweissge: so they show up in the Ubuntu One conatcts on your computer and just not the cloud? Or they do not copy to the Ubunutu One on your computer22:37
eweissgesome show up on the cloud 25/8022:37
eweissgebut it won't copy or sync the rest22:37
duanedesignok22:38
duanedesigneweissge: can you open a terminal and run the command - killall beam.smp22:39
duanedesignoh close evolution22:39
eweissgedone22:39
duanedesignnow run - rm ~/.config/desktop-couch/desktop-couchdb.ini22:39
eweissgedone22:40
duanedesignnow for the long one. Please run - dbus-send --session --dest=org.desktopcouch.CouchDB --print-reply --type=method_call / org.desktopcouch.CouchDB.getPort22:40
duanedesignnow if you run the following, replace USERNAME, you shouuld see all your CouchDBs22:41
duanedesignxdg-open file:///home/YOURUSERNAME/.local/share/desktop-couch/couchdb.html22:41
duanedesignthat will verify desktopcouch is running.22:43
eweissgehmm, xdg-open isn't working22:45
duanedesignok.22:45
eweissgexdg-open file:///home/eweissge/.local/share/desktop-couch/couchdb.html22:45
eweissgeerror showing url22:46
duanedesignyou can just put this in your Firefox address bar file:///home/eweissge/.local/share/desktop-couch/couchdb.html22:46
eweissgeYes, I think I may have that bookmarked already22:46
eweissgemaybe not, still won't open it22:47
duanedesignok, so desktopcouch is not starting22:47
duanedesigndid you get an error when you ran - dbus-send --session --dest=org.desktopcouch.CouchDB --print-reply --type=method_call / org.desktopcouch.CouchDB.getPort22:48
eweissgeyes22:48
eweissgedid not receive reply22:48
duanedesignok22:48
duanedesigneweissge: ok try the command -  killall desktopcouch-service; killall beam.smp; killall beam22:52
eweissgeok22:53
eweissgetry dbus-send again?22:54
duanedesignthen the - rm ~/.config/desktop-couch/desktop-couchdb.ini22:54
duanedesignand finally - dbus-send --session --dest=org.desktopcouch.CouchDB --print-reply --type=method_call / org.desktopcouch.CouchDB.getPort22:54
eweissgemethod return sender=:1.4004 -> dest=:1.4002 reply_serial=222:55
eweissge   int32 5062422:55
duanedesignok, that is better22:55
duanedesignyou should be able to see futon now at file:///home/eweissge/.local/share/desktop-couch/couchdb.html22:56
eweissgeok got it22:57
duanedesignok, does the 'number of documents' in the contacts database look about right23:01
eweissgeno23:02
eweissgeit says 3123:02
eweissgeI have about 80 contacts in evolution23:03
duanedesigneweissge: hmm. Most the Ubuntu One Devs are not here on weekends. What you can do is follow the steps here --> https://wiki.ubuntu.com/UbuntuOne/Bugs#Getting%20debug%20info    then file a bug and attach the debug log23:12
eweissgeok23:13
duanedesigneweissge: you can file the bug here https://bugs.launchpad.net/desktopcouch/+filebug23:15
duanedesigneweissge: one more thing we can look at is ~/.cache/desktop-couch/log/desktop-couch-replication.log23:16
duanedesignif you would like to pastebin that I can take a look at it23:16
ryeduanedesign, just to let you know, I am seeing an onging issue that may prevent new registrations from working23:18
duanedesignrye: I think we had one earlier  http://paste.ubuntu.com/523493/23:18
ryeduanedesign, i.e. sso works, token gets registered in Ubuntu SSO but oauth token is not transferred to Ubuntu One host23:18
ryeduanedesign, o_O23:19
duanedesigni know :)23:19
eweissgehttp://paste.ubuntu.com/523544/23:22
duanedesignrye: if you have a second. Our friend here is only getting half his contactss copied into Ubuntu One23:23
ryeduanedesign, it's 01:24 here so I probably will get shut down earlier than i get to the solution... is that happening from desktop to web... what's the sync direction, since replication is now opened we can compare databases pretty easily23:25
ryeduanedesign, that Ubuntu SSO traceback is interesting23:27
ryeduanedesign, 2010-10-31 19:00:03,609:609.991073608 - ubuntu_sso.main - INFO - Maybe pinging server for app_name "Ubuntu One"23:27
ryeduanedesign, HTTPError: HTTP Error 500: INTERNAL SERVER ERROR23:27
ryeduanedesign, yes, that's the one23:27
duanedesignrye: we checked the local DB in Futon and it only contained half the contacts as well23:30
ryeduanedesign, are the contacts originally coming from mobile sync ?23:30
duanedesigneweissge: where are you syncing your contacts from? Your desktop or mobile sync?23:33
eweissgedesktop23:34
eweissgeI don't use mobile23:34
ryeeweissge, hm, are all contacts showing up in evolution /23:36
rye?23:36
eweissgeI get errors when copying them to the U1 address book in evolution23:37
eweissgesome copied, the rest won't23:38
ryeeweissge, hm, that's the actual reason. Unfortunately I am not yet prepared to tell how to troubleshoot new evolution addressbook factory but I believe I will be able to get to that in the morning (8 hours from now)23:41
eweissgeok cool23:41
ryeduanedesign, by the way, i found a nice bug last week, I've been banging my head against the wall to make d-c work again with evolution for a day or so. bug #66840923:44
ubot4Launchpad bug 668409 in desktopcouch "Does not check for local auth entries in keyring if couchdb.html is present and parseable. (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/66840923:44
duanedesignhmmmm23:45
ryeok, good night, will be available in the morning to break things23:52
ryeduanedesign, btw, admins fixed the fs overflow leading to the issue with UBuntu ONe registrations. Looks like the patch we introduced this week has not helped much :-/23:53

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