[03:13] <RedSingularity> micahg:  Anyone report the problem on launchpad converting bugs to questions?
[03:15] <RedSingularity> micahg:  Because I am still getting the timeout error when trying.
[03:16] <micahg> RedSingularity: will probably be tomorrow morning
[03:17] <RedSingularity> micahg:  ok
[04:40] <simar> hggdh, hi
[09:08] <njin> https://bugs.launchpad.net/ubuntu/+bug/669258
[09:08] <ubot2> Launchpad bug 669258 in ubuntu "crash (affects: 1) (heat: 8)" [Undecided,Incomplete]
[09:09] <blemish> if I want to send a reply to a particular ubuntu bug which address do I send to?
[09:11] <persia> blemish, Most folk just leave a comment on the bug page on LP.
[09:12] <blemish> persia: yes, but how can I attach multiple files to my post via a web interface?
[09:12] <persia> https://help.launchpad.net/Bugs/EmailInterface has more detailed instructions if one wishes especially to use email
[09:13] <persia> I don't think multiple attachments work for the email interface either, although that bug may have been solved.  Most folk create multiple comments to attach multiple files.
[09:14] <blemish> persia: ah, stupid me, I actually read that page but missed the first few paragraphs :-)
[09:14] <blemish> I'll try and see what happens.
[09:16] <thekorn> njin: hi, what about this bug?
[09:22] <thekorn> oh dear, it looks like we have a new spammer in our lp house, ~ronshua
[09:28] <njin> thekorn: http://en.wikipedia.org/wiki/Initiative_for_Software_Choice ?
[09:38] <blemish> persia: just a heads up, sending multiple files via e-mail to launchpad works great :-)
[09:38] <persia> blemish, Ah, cool.  I guess that bug got fixed.
[09:39] <persia> njin, Awkward name, given that it's predated by the Internet Software Consortium
[09:59] <geekosopher> i think the importance of bug 659244 be upped a little... earlier it was assigned low may be because only iphone users complained of it, but now even android phone users are complaining about it
[09:59] <ubot2> Launchpad bug 659244 in rhythmbox (Ubuntu) "Tracks synced to iphone won't play (affects: 21) (dups: 3) (heat: 126)" [Low,Confirmed] https://launchpad.net/bugs/659244
[10:30] <njin> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/669343 can someone set importance medium. Thanks
[10:30] <ubot2> Launchpad bug 669343 in linux (Ubuntu) "[staging] phison Module broken: ExpressCard SSD not usable (affects: 2) (dups: 1) (heat: 16)" [Undecided,Confirmed]
[10:52] <algnod> hi all, i have confirmed Bug #655142 could someone please set this to triaged. Does this kind of bug need to be reported upstream? thanks
[10:52] <ubot2> Launchpad bug 655142 in liferea (Ubuntu) "attachment open program parameter disappear on restart (affects: 1) (dups: 1) (heat: 167)" [Undecided,Confirmed] https://launchpad.net/bugs/655142
[11:02] <algnod> hi all, i have confirmed Bug #655142 could someone please set this to triaged. Does this kind of bug need to be reported upstream? thanks
[11:02] <ubot2> Launchpad bug 655142 in liferea (Ubuntu) "attachment open program parameter disappear on restart (affects: 1) (dups: 1) (heat: 167)" [Undecided,Confirmed] https://launchpad.net/bugs/655142
[11:03] <ulysses> heyy guys
[11:13] <algnod> bye
[11:15] <thekorn> geekosopher: have you searched for a bugreport on this issue in the rhythmbox bug tracker?
[11:16] <thekorn> if this is affecting such a wide range of users, I'm sure there *must* be a bug about it already ;)
[11:17] <thekorn> geekosopher: here you go, https://bugzilla.gnome.org/show_bug.cgi?id=625054
[11:17] <ubot2> Gnome bug 625054 in Removable Media "Rhythmbox transfers music to my generic MP3 player without file extensions" [Major,Resolved: fixed]
[11:17] <thekorn> so it looks like this bug is fixed in rhythmbox 0.13.2
[11:19] <ulysses> Can somebody help with bug 644740?
[11:19] <ubot2> Launchpad bug 644740 in xserver-xorg-video-intel (Ubuntu) "[GM45] GPU Hang when enabling KDE desktop effects (affects: 13) (dups: 1) (heat: 78)" [High,Confirmed] https://launchpad.net/bugs/644740
[11:23] <thekorn> njin: re your bug, just set the importance to low, and status to triaged
[11:25] <njin> the korn: thanks
[11:28] <user1010> Hi. I am having an issue with multihtreading scaling on Ubuntu 10.10 (was also present on 10.04). I suspect the issue is fixed in kernel 2.6.35.5 with this linux-kerne commit:
[11:28] <user1010> http://git.kernel.org/?p=linux/kernel/git/stable/linux-2.6.35.y.git;a=commit;h=de9711df2a891af562936c1eafb3c2e25121c213
[12:15] <geekosopher> thekorn: sorry was away for some time... going through the bug report
[12:22] <thekorn> geekosopher: no problem, I think everything is set now, let's see if the desktop guys can backport the fix to maverick
[12:23] <geekosopher> yes I just saw that :)
[12:23] <geekosopher> thekorn: thanks for taking this up! :)
[12:29] <geekosopher> thekorn: what I am trying to figure out is why the importance is set to low, iirc, it falls in the category 'Has a moderate impact on a large portion of Ubuntu users (estimated)'
[12:30] <geekosopher> i am asking just for my understanding... I personally don't use rhytmbox
[12:36] <thekorn> geekosopher: well, you might be right. but I personally don't care much about the value choosen for importance,
[12:36] <thekorn> esp. when the bug is already assigned to someone
[12:36] <thekorn> which means: it's on someones agenda
[12:36] <geekosopher> thekorn: absolutely, as I said, just for my understanding
[12:37] <thekorn> ..and I think, in this case the assingee should choose whatever he/she things fits best
[12:37] <geekosopher> hmm... ya
[12:37] <geekosopher> :)
[12:37] <thekorn> also, I think the value is not really important in the early stage of a release cycle
[12:38] <thekorn> at the end there might be some proirities set based on importance,
[12:38] <thekorn> but that's nothing for now.
[12:39] <geekosopher> ok
[13:43] <njin> https://bugs.launchpad.net/ubuntu/+source/gnome-power-manager/+bug/387269
[13:43] <ubot2> Launchpad bug 387269 in gnome-power-manager (Ubuntu) "If I am using the battery and want to brighten the screen as soon as I increase the brightness level the level indicator continues to flash, even if I only adjust it by one click/level. This also locks me out of some functions, such as turning the computer of via my login, or the system/apllication pull down menus (affects: 3) (heat: 15)" [Undecided,Confirmed]
[13:44] <njin> please set importance low
[13:47]  * persia looks
[13:47] <persia> njin, Why "Low"?
[13:55]  * persia stops looking at 387269, but is prepared to revisit later
[15:05] <njin> persia: hello, hight sorry
[15:05] <persia> So, why "Low"?
[15:06] <njin> persia: according to https://wiki.ubuntu.com/Bugs/Importance I set importance to hight
[15:07] <persia> Right.  I'm asking which rationale from that page you used to make the selection.
[15:11] <njin> persia: i'm tired to ask everytime to assign importance on IRC, by email and disturb people that in most cases have already many other things to do instead reviewing my works
[15:11] <persia> Then apply for Bug Control.
[15:11] <persia> If people like your past work, you won't have to ask anymore.
[15:12] <persia> We ask people to ask as part of a training process initially.  You have to decide when you think you've had enough training.
[15:12] <persia> If you aren't approved for Bug Control, you should at least have some specific comments about which areas may need a bit more polish.
[15:13] <njin> persia: thanks
[15:13] <persia> Anyway, for this bug, tell me which bits make you sure it's "Low", and I'll set it.
[15:46] <micahg> hggdh: are we still using regression-update?
[15:47] <hggdh> micahg: yes, only -pending has been deprecated
[15:55] <bcurtiswx_> hey all, what package is the "connect to server" GUI from?
[15:56] <persia> bcurtiswx, nautilus
[15:56] <micahg> bcurtiswx_: xprop | grep CLASS <-- then click on the window
[15:57]  * persia likes `lsw` from suckless-tools for stuff like that
[15:57] <micahg> ah, a new tool
[15:57] <bcurtiswx_> what does lsw do?
[15:58] <bcurtiswx_> anyone with natty here try a connect to server anywhere
[15:58] <bcurtiswx_> using ssh
[15:58] <persia> lists all the open windows to stdout, so you can see what is active.
[15:58] <bcurtiswx_> Error reading from unix: Input/output error is what i get
[16:00] <micahg> persia: problem with lsw is it doesn't tell you what a specific window is
[16:00] <micahg> it's still cool though
[16:02] <persia> One can usually make a good guess, but yeah, xprop is handy for that.
[16:11] <hggdh> bcurtiswx_: WFM ;-)
[16:54] <bcurtiswx_> hggdh, ? WFM ?
[16:54] <bcurtiswx_> im slow today, so understand that plz :P
[16:54] <hggdh> bcurtiswx_: Works For Me ;-)
[16:54] <bcurtiswx_> hmm, OK
[17:37] <hggdh> bcurtiswx_: I am much more slow... got mesself the UDS cold :-(
[17:37] <bcurtiswx_> hggdh: yeah I have staff infection.  I'm on the strongest antibiotic known to man.. its used to treat anthrax too..
[17:38] <hggdh> heh
[17:38] <bcurtiswx_> i'd much rather have a cold :P
[17:38] <bcurtiswx_> <knocks on wood>
[18:06] <rusivi> Regarding confirmed bug https://bugs.launchpad.net/ubuntu/+source/evince/+bug/667752 importance should be set to medium/high
[18:06] <ubot2> Launchpad bug 667752 in evince (Ubuntu) "Non-embedded standard fonts in PDF files are not displayed/rendered correctly (affects: 2) (heat: 14)" [Undecided,Confirmed]
[18:31] <hggdh> rusivi: done. It would be nice to report/link it on upstream evince. And, BTW, good work!
[18:31] <njin> kde users can look at this? https://bugs.launchpad.net/ubuntu/+bug/669572
[18:31] <ubot2> Launchpad bug 669572 in ubuntu "Gtk apps are crashing due to missing icons (affects: 1) (heat: 6)" [Undecided,New]
[18:33] <rusivi> hggdh: I'll upstream it np.
[19:04] <rusivi> upstreamed.
[19:04] <hggdh> rusivi: it would be nice to upload the PDF examples to the Gnome bug
[19:04] <rusivi> I did.
[19:05] <hggdh> rusivi: duh. Sorry
[19:05]  * hggdh really should just go to bed and recover...
[19:08] <rusivi> np
[19:39] <hggdh> micahg: do we have enigmail for thunderbird on Maverick?
[19:39] <micahg> hggdh: yes
[19:39] <hggdh> hum
[19:39] <micahg> hggdh: for Lucid as well
[19:40]  * hggdh goes check how the system got messed up
[19:47] <njin> hello can someone explain me what are meaning these three lines?
[19:48] <njin> [    0.802875] PM: Resume from disk failed.
[19:48] <njin> [    0.802909] registered taskstats version 1
[19:48] <njin> [    0.803481]   Magic number: 2:919:452 [
[19:50] <njin> JFo: hello ^^^ how are you ?
[19:50] <JFo> hi njin
[19:51] <JFo> I think I am getting sick
[19:51] <JFo> but other than that... :)
[19:51] <njin> what is this Magic number ?
[19:52] <JFo> hmmm
[19:52] <JFo> not sure about that.. let me ask
[19:53] <JFo> looks like that will require a grep of the kernel code, but to be honest it could be from anything
[19:55] <njin> PM= Power Manager, and this is clear
[19:56] <JFo> yeah, that part makes sense
[19:57] <JFo> it is the magic number that we are curious about
[20:43] <bdmurray> micahg: I setup that harvest opportunity for you
[20:43] <micahg> awesome, thank you
[20:44] <micahg> bdmurray: hmm, does it just show unassigned?
[20:46] <bdmurray> micahg: could you elaborate?
[20:46] <micahg> I just tried it and I know I have at least 1 SRU for Lucid and Maverick and it's not showing up
[20:47] <micahg> but it's marked triaged and assigned to me
[20:51] <njin> Can someone put me on the right way? https://bugs.launchpad.net/ubuntu/+bug/570437
[20:51] <ubot2> Launchpad bug 570437 in ubuntu "Storage device name with non-english character is cut off (affects: 1) (heat: 8)" [Undecided,Incomplete]
[20:52] <njin> there's screenshot attached
[20:52] <bdmurray> micahg: what bug number?
[20:52] <micahg> bug 669620
[20:52] <ubot2> Launchpad bug 669620 in gnome-web-photo (Ubuntu Maverick) (and 2 other projects) "gnome-web-photo --help shows wrong binary name (affects: 1) (heat: 6)" [Low,Triaged] https://launchpad.net/bugs/669620
[20:55] <bdmurray> micahg: well its not fixed in natty
[20:55] <micahg> bdmurray: ah, was that the criteria?
[20:56] <bdmurray> micahg: yep
[20:56] <micahg> bdmurray: ok, cool, I'll check after I upload the fix for natty, what's the refresh time on the datra?
[20:56] <micahg> *data
[20:57] <bdmurray> micahg: daily
[20:58] <micahg> bdmurray: UTC midnight?
[20:58] <njin> bug 570437 can someone explain if it is a valid bug ?
[20:58] <ubot2> Launchpad bug 570437 in ubuntu "Storage device name with non-english character is cut off (affects: 1) (heat: 8)" [Undecided,Incomplete] https://launchpad.net/bugs/570437
[20:59] <bdmurray> micahg: 1100 UTC
[20:59] <njin> ops, paste wrong bug 668800
[20:59] <ubot2> Launchpad bug 668800 in ghostscript (Ubuntu) "Printing speed problem (affects: 2) (dups: 1) (heat: 22)" [Undecided,Confirmed] https://launchpad.net/bugs/668800
[20:59] <micahg> bdmurray: ok, thanks
[22:04] <njin> noone love my bugs :.(
[22:08]  * persia looks
[22:10] <persia> 668800 looks valid to me: needs someone to dig at it a bit more to confirm it's complete (and then leave a comment so it's "triaged")
[22:11] <persia> 570437 looks like another case of the assumption of CP437 encoding causing issues, which is related to an unfixable underlying design issue in FAT.
[22:11] <persia> (unfixable because of the sheer number of FAT implementations: more than we can count, let alone patch)
[22:11] <palhmbs> njin, I have a HP JetDirect connected to a LaserJet 1200 -- and printing is slow for me too... multiple copes seem to take forever, because it processes (sends) the page for that number of copies.
[22:12] <persia> palhmbs, Would you be able to dig into why, and whether there's enough data added to the bug?
[22:12] <palhmbs> instead of just telling the printer to print x number
[22:12] <persia> Maybe we can identify a smaller test-case, or get some (limited) strace output where gs is doing the wrong thing?
[22:13] <palhmbs> I can, I'm fairly new to the bug triaging
[22:13] <palhmbs> tho
[22:13] <persia> Main thing is to just focus on why, and dig until you find it.  Lots of folk here willing to give a hand with techniques if you ask.
[22:13] <palhmbs> right - ok, I'll look into it
[22:14] <njin> persia:hello , happy to see you again
[22:14] <persia> njin, For 570437, I'd recommend searching for bugs related to FAT, and try to find the master encoding one (I can't find it quickly).  For 668800, best to help palhmbs dig into it.
[22:18] <njin> persia: done bug 486370
[22:18] <ubot2> Launchpad bug 486370 in windows-el (Ubuntu) "Cannot rename folder from FOO to foo on vfat disk (affects: 2) (heat: 19)" [Undecided,New] https://launchpad.net/bugs/486370
[22:19] <njin> ;-)
[22:20] <persia> That's a slightly different bug.  The one you want will probably have tens of duplicates and I think it talks about problems using USB sticks with Chinese filenames in the first couple comments.
[22:20]  * persia wontfixes 486370
[22:21] <njin> persia:big
[22:29]  * hggdh sees persia attacking FAT
[22:31] <persia> hggdh, Don't get me wrong.  I like FAT.  I use it daily.  It's just exceedingly limited in several ways and doesn't bother to specify the encoding of it's strings either in the spec or the filesystem metadata (and doesn't work with unicode)
[22:32] <hggdh> persia: oh, I did not get you wrong. I have done the same on another FAT bug ;-)
[22:33] <persia> hggdh, Note that we don't want to wontfix the encoding bug: there's several folk working on some algorithms to make a (mostly) accurate guess about FAT encoding based on filesystem label and contents, and we've been shipping increasingly more recent versions of their detection code as we proceed.
[22:33] <hggdh> persia: noted
[22:34] <njin> persia, hggdh: bigger, see you tomorrow, here's too late
[22:34] <hggdh> g'night njin
[22:34] <njin> thanks for all
[22:37] <palhmbs> persia, should I try downgrading cups?? -- also I think this is related - https://bugs.launchpad.net/ubuntu/+source/cups/+bug/419143
[22:37] <ubot2> Launchpad bug 419143 in poppler (Ubuntu Karmic) (and 5 other projects) "Printing from evince (and perhaps other GTK apps) to PostScript printers is broken (affects: 74) (dups: 17) (heat: 414)" [Undecided,Invalid]
[22:37] <persia> palhmbs, You could.  I'm very much not the right person to advise about printing bugs (I don't print), so I'm not comfortable saying "yes" or "no"
[22:38] <palhmbs> np - I'll continue digging
[22:46] <oliver602> palhmbs: re 668800 , when i do "gs document.pdf" on the attached document, ghostscript dies with an error. same with a pdf i generate of the attached stars.svg
[22:47] <palhmbs> thanks oliver602
[22:47] <palhmbs> so it's definitely gs - and we can add that to the bug
[22:47] <palhmbs> can we not also assign it to the gs team / desktop team?
[22:49] <persia> No.
[22:49] <persia> We don't assign bugs to other folk, because we can't know why they choose to do things.
[22:49] <oliver602> do u want to me add a comment on the ghostscript error?
[22:49] <persia> Maybe they work on stuff because they care about some issue they are having.  Maybe they work on stuff because their boss tells them to.  Maybe they work on stuff because they want to close important bugs.
[22:50] <persia> So we just make sure there's enough information that folk (or their bosses) can pick good things to fix.
[22:50] <palhmbs> np - just wondered, I'm new :D
[22:50] <oliver602> me too
[22:51] <persia> No worries.  I just like to explain why we mostly self-assign, because it's not always obvious: there are many projects where folk are assigned to do stuff.
[22:51] <persia> But in Ubuntu, where we have lots of companies and lots of individuals all collaborating, it's far too confusing to even begin to try to understand who is "supposed" to do what.
[22:57] <oliver602> when you 'print to file' ps or pdf, who generates the file?
[23:02] <oliver602> palhmbs: do you know who generates the file when you do 'print to file' ?
[23:05] <palhmbs> actually no
[23:06] <palhmbs> I don't - I assume the ppd - I have had other issues with printing (from Abiword) and got around printing problems by printing to a pdf first
[23:06] <palhmbs> then printing it again to the Laserjet from Adobe Reader
[23:07] <palhmbs> I'm upgrading my system - there are updates for cups
[23:08] <palhmbs> so I'll try these files again - then if they still give errors, I'll downgrade until I find a something that works
[23:08] <oliver602> hum, in my case, i find printing to postscript solves the printing problem. where as print to file as PDF, ghostscript doesnt like it
[23:08] <oliver602> for 10.10?
[23:09] <palhmbs> yes - I'm using 10.10