| Cairo | buntu1 | 05:16 |
|---|---|---|
| maquis | Hrmmm... I have a folder that I got syncing in Ubuntu One when I was on the desktop edition of Ubuntu. Now, I'm using the netbook window-manager (Unity), and I can't seem to figure out how to sync again. (It's set to sync manually instead of on a schedule) | 07:37 |
| maquis | is there a command-line way to sync? | 07:37 |
| mahen | hi there | 07:39 |
| ChrisWoollard | u1mstool | 07:51 |
| ChrisWoollard | should do it | 07:51 |
| ChrisWoollard | Oops, I meant u1sdtool | 07:57 |
| ChrisWoollard | I hope that helps | 07:57 |
| gabri | hi guys | 09:07 |
| gabri | hi | 09:20 |
| gabri | is there anybody that could help me with files sync? | 09:26 |
| gabri | how can I clean metadata queue? | 09:42 |
| gabri | hello!? | 10:00 |
| mahen | gabri: maybe you should try a bit later, it seems they are all sleeping or busy :) | 10:01 |
| gabri | mahen: maybe, thanks for the hint I'll try later | 10:02 |
| zetheroo | is it possible to have more than one Ubuntu One folder on a single computer? | 10:30 |
| commodoor | zetheroo, yes it's possible | 10:31 |
| zetheroo | and can I be signed into both accounts at the same time on the same user? | 10:32 |
| commodoor | zetheroo, oh not like that, you can have more than one folder shared with U1 but not have two accoutns | 10:33 |
| zetheroo | commodoor: ok I see ... | 10:36 |
| gabri | hei commodor may I ask U a question please? | 10:40 |
| commodoor | gabri, go ahead | 10:41 |
| gabri | there's a way to clear the metadata queue ? I'll briefly explain what i did | 10:41 |
| gabri | i've created a directory two days ago where I've build some small cplusplus code | 10:42 |
| gabri | exercise | 10:42 |
| gabri | everything worked fine untill i made a rename on some subdirectoyr say from Es1 tu es1-advance | 10:43 |
| gabri | now my sync folder isn't syncing at all | 10:43 |
| commodoor | ok, i know that problem | 10:43 |
| gabri | u1sdtool --waiting-content is empty | 10:43 |
| gabri | u1sdtool --waiting-metadata is 339 lines long | 10:44 |
| commodoor | ok | 10:44 |
| gabri | but u1sdtool -s reports WORKING ON BOTH | 10:44 |
| commodoor | i got a script from "rye". download this > http://dl.dropbox.com/u/1053024/dump_metadata.py and run it | 10:44 |
| commodoor | gabri, first do u1sdtools quit | 10:46 |
| commodoor | gabri, did it work? | 10:53 |
| gabri | commodoor: I'try it now | 10:54 |
| gabri | commodoor: after running the script? simply reconnect? | 11:01 |
| commodoor | gabri, yes | 11:01 |
| gabri | u1sdtool --waiting-metadata is till full of operatations no more required | 11:02 |
| gabri | this seems to me that the script didn't work as expected | 11:02 |
| commodoor | gabri, what does "u1sdtool --status" say | 11:03 |
| gabri | State: QUEUE_MANAGER | 11:04 |
| gabri | connection: With User With Network | 11:04 |
| gabri | description: processing queues | 11:04 |
| gabri | is_connected: True | 11:04 |
| gabri | is_error: False | 11:04 |
| gabri | is_online: True | 11:04 |
| gabri | queues: WORKING_ON_BOTH | 11:04 |
| gabri | u1sdtool --current-transfers | 11:04 |
| gabri | Current uploads: 0 | 11:04 |
| gabri | Current downloads: 0 | 11:04 |
| commodoor | gabri, it didn't work really | 11:05 |
| gabri | i saw :) | 11:06 |
| commodoor | wait | 11:06 |
| gabri | would u like to see some more logs from syncdaemon? | 11:06 |
| commodoor | can you pastebin it? | 11:07 |
| gabri | do you remember the link of pastebin at ubuntu? | 11:09 |
| commodoor | paste.ubuntu.com | 11:09 |
| gabri | lol googled ti | 11:09 |
| commodoor | haha ok | 11:10 |
| gabri | http://paste.ubuntu.com/524376/ | 11:10 |
| gabri | as from log syncdaemon is not working at all , but waiting-metadata is still full of unlink operation | 11:12 |
| commodoor | gabri, hmm not much to see | 11:12 |
| gabri | wait | 11:12 |
| commodoor | gabri, could you do this, u1sdtool quit, then run /usr/lib/ubuntuone-client/ubuntuone-syncdaemon --debug 2>&1 | tee ~/syncdaemon-debug.log | 11:12 |
| gabri | http://paste.ubuntu.com/524378/ | 11:12 |
| commodoor | gabri, ok, its the damn move again | 11:13 |
| commodoor | hi rye | 11:13 |
| commodoor | rye, can you help gabri he is having the same issue with move | 11:14 |
| commodoor | rye, http://paste.ubuntu.com/524378/ | 11:14 |
| rye | commodoor, hi | 11:14 |
| * rye is looking | 11:14 | |
| rye | facundobatista, ping | 11:15 |
| rye | gabri, hi, do you know how "Lez1-Dev" got moved to another location? I mean have you moved it manually to another folder. I am just trying to find out what went wrong to reproduce it and finally force the resolution | 11:16 |
| gabri | ok i'll explain with more details what i did | 11:16 |
| * rye is looking at irclogs, in case they are up-to-date... | 11:17 | |
| gabri | i ve created some directories inside U1 that I would share with my own laptop at home | 11:17 |
| gabri | i've code some cpp examples (auto tool stuff either ) inside those directory | 11:18 |
| gabri | after all that went home in time to see that none of my code has been synced | 11:18 |
| gabri | the day after back to work i saw throught nautilus that the U1 icons was still syncing | 11:19 |
| rye | gabri, this all is in Ubuntu One folder, not another synced folders, right? | 11:20 |
| gabri | i've left all the stuff as they are for more than two days but nothing happned | 11:20 |
| gabri | rye, yes everything is inside the U1 folder | 11:20 |
| gabri | i've made the mistake to share to much files in one move i think | 11:21 |
| gabri | autotool stuff and things like this | 11:21 |
| rye | gabri, well, this TRY_AGAIN response from server is actually a bug, yet the reason is not yet known | 11:21 |
| gabri | ok but my files are no longer synced i mean how can i simply sflush my queue for metadata ? | 11:22 |
| rye | gabri, ok... i have an idea, please wait | 11:22 |
| gabri | i 'll wait | 11:22 |
| rye | gabri, could you please have a look at https://one.ubuntu.com/files/ and see whether Lez1-Dev folder is present there and whether its parent folder matches the one that you got locally | 11:25 |
| rye | gabri, i mean the folder names only | 11:26 |
| rye | hm | 11:29 |
| gabri | the directory is not present in https://one.ubuntu.com/files/ | 11:30 |
| rye | gabri, when you copied the folder to Ubuntu One how much time has passed before you renamed the folder? I am trying to ... hmmmmm | 11:31 |
| rye | okay | 11:31 |
| gabri | dunno a day a think | 11:31 |
| gabri | but i'm not so sure about this | 11:31 |
| gabri | maybe less more probably more than a day | 11:31 |
| rye | gabri, ok, could you please share whole u1sdtool --waiting-meta ? | 11:34 |
| gabri | yes i'llpaste bin it | 11:34 |
| rye | commodoor, I understand now what can be the problem but I don't know how to create this condition. I am missing something obvious | 11:35 |
| gabri | http://paste.ubuntu.com/524383/ | 11:35 |
| gabri | it could be surely my fault | 11:35 |
| gabri | i made something wrong with the messy directory | 11:36 |
| rye | gabri, no, that's not your fault. We had at least 3 cases here which is definitely a bug. Now we just need a time machine | 11:36 |
| commodoor | rye, what can be the problem? | 11:37 |
| Chipaca | nessita: morning | 11:37 |
| Chipaca | nessita: how comes the control panel? | 11:38 |
| commodoor | rye, my friend had the same issue i used ur py script and that fixxed it | 11:38 |
| rye | commodoor, Move() happens before parent folder MakeDir is ran on the server, probably | 11:38 |
| gabri | rye, maybe I made too many rename and move | 11:38 |
| rye | commodoor, the script that dumps metadata? Erm... it is not supposed to fix anything actually o_O | 11:39 |
| nessita | Chipaca: currently I'm waiting for some more backend development, in the mean time I'm tackling a few sso issues | 11:39 |
| commodoor | rye, so the server is trying to move to a folder to a that isn't there? yhea his meta was stuck, i gave him the metadump.py and worked :P | 11:39 |
| rye | gabri, "Ubuntu One/CppLessons/Lez1-Dev" is not on the server, is the original name for "Lez1-Dev" there? | 11:40 |
| gabri | rye, the directory is in U1/CppLessons/Lez1-Dev locally but i cannot see it through web interface | 11:41 |
| rye | gabri, is there U1/CppLessons/ directory ? | 11:41 |
| gabri | yep | 11:42 |
| gabri | inside i can see only the old lez1 | 11:42 |
| gabri | which should be moved to Lez1-Dev | 11:42 |
| commodoor | rye, i think this happens if you try to change the name of a folder | 11:42 |
| gabri | yep this is what i made at least | 11:43 |
| rye | commodoor, yup, but a very strange rename | 11:43 |
| gabri | i moved locally usign mv | 11:43 |
| gabri | mv Lez1/ Lez1-Dev/ | 11:44 |
| gabri | this is the syntax I've used | 11:44 |
| commodoor | rye, what do you mean with strange rename | 11:44 |
| rye | commodoor, gabri, yes, that's ok. Let me think for a couple more minutes... | 11:46 |
| rye | commodoor, user renames a file but syncdaemon somehow chokes on that... | 11:46 |
| rye | gabri, what does u1sdtool --info Lez1-Dev say ? | 11:47 |
| gabri | something really strange | 11:48 |
| gabri | no ok was my fault i'll pastebin wati | 11:49 |
| rye | gabri, well, in the same dir as Lez1-Dev | 11:49 |
| gabri | http://paste.ubuntu.com/524389/ | 11:50 |
| gabri | rye, commodoor, i'll be back in 10 minutes | 11:50 |
| rye | node_id: None | 11:50 |
| rye | wow | 11:50 |
| rye | facundobatista, ping | 11:51 |
| mahen | rye : Hi Rye :) BTW I had sent this bugreport and set it as private, so I dunno if the persons who are supposed to read it will actually see it ? https://bugs.launchpad.net/ubuntu/+source/ubuntuone-client/+bug/666942 (you know, about what we talked about the other day) | 11:53 |
| ubot4 | mahen: Error: Bug #666942 is private. | 11:53 |
| mahen | oh, clever bot | 11:53 |
| rye | mahen, is your syncdaemon still stuck/ | 11:54 |
| mahen | rye : I can try again if you want... I disabled U1 because it didn't work properly | 11:54 |
| mahen | OK I launch it ; let's see. But I guess it won't make any difference, as no update occured meanwhile | 11:55 |
| rye | mahen, just run u1sdtool --start and run u1sdtool --waiting-meta. I am inrerested in u1sdtool --info on the moved directory | 11:55 |
| mahen | OK | 11:55 |
| mahen | I started it in debug mode, just in case | 11:56 |
| commodoor | rye, how can we debug it? to find where it goes wrong? | 12:06 |
| rye | commodoor, what i don't like about gabri's u1sdtool --info output is that node_id is None there, and no information about where the folder was moved from | 12:07 |
| gabri | hi rye i'm here again | 12:09 |
| commodoor | rye, yeah that's weird. so syncdeamon doesn't know what happend with it | 12:10 |
| gabri | maybe the best thing i can make is flush the metadata and mkdir everything from the beginnig | 12:12 |
| === teknico is now known as teknico_away | ||
| gabri | i'm out again for about an hour | 12:16 |
| gabri | rye, are U here when I came back? | 12:16 |
| mahen | rye : what is the --info argument ? The share ID ? | 12:17 |
| rye | gabri, yes, i will be here | 12:17 |
| rye | mahen, node_id | 12:18 |
| rye | sorry, doing some testing now | 12:18 |
| gabri | rye, see you soon bye thanks for your help | 12:18 |
| mahen | rye : are you sure ? It says : " error: PATH: '/home/mahen/518795a9-7711-45e6-ac01-dc2eabbb976f' don't exists" | 12:19 |
| rye | mahen, no, i mean run u1sdtool --info on a folder name | 12:19 |
| mahen | ah | 12:19 |
| rye | mahen, which is being moved | 12:19 |
| mahen | rye : sorry ;) http://paste.ubuntu.com/524402/ (but there are still 18 metadata to process ATM) | 12:20 |
| mahen | (this directory was moved several times in a row : from "Corse" to "000c - Corse" to "000 - Corse" | 12:21 |
| mahen | and maybe more, I don't remember exactly :) | 12:21 |
| rye | mahen, ok, is sd connected? | 12:24 |
| mahen | yep, "processing queues" | 12:25 |
| mahen | meta data count = 17 | 12:25 |
| mahen | the first one in the list being this very directory | 12:25 |
| mahen | (still 17, it's very long :) | 12:28 |
| rye | mahen, the first one is Move()? could you please share the waiting metadata ? | 12:31 |
| mahen | rye : http://paste.ubuntu.com/524405/ | 12:33 |
| rye | mahen, booo, i had such a beautiful theory for this failure and now it does not apply. Ok, trying to come up with something better | 12:35 |
| rye | mahen, is there Images/000c - Corse in your online storage? | 12:36 |
| mahen | rye ; no | 12:36 |
| mahen | rye: as I told you, I renamed it several times quickly | 12:36 |
| mahen | must have confused U1 :) | 12:36 |
| mahen | but this is a case that should probably be taken into account | 12:37 |
| mahen | (oops, my comment above sounds a little harsh, it wasn't supposed to, sorry !!) | 12:37 |
| rye | mahen, this should be taken into account, yes. Something is really broken, but it becomes broken under some special conditions. | 12:43 |
| mahen | (BTW, I cannot tell for sure but I guess U1 was not started when I renamed twice in a row (or more) this directory -- because of my performance problems) It may be a factor | 12:44 |
| duanedesign | maquis: did you get your folder synced? | 12:55 |
| facundobatista | rye, pong | 12:59 |
| rye | facundobatista, we got gabri and mahen, all stuck at TRY_AGAIN during Move(). - ">gabri< i moved locally usign mv - mv Lez1/ Lez1-Dev/". On the web "inside i can see only the old lez1, which should be moved to Lez1-Dev" | 13:01 |
| rye | facundobatista, another thing is that for gabri the local folder does not have node_id assigned - http://paste.ubuntu.com/524389/, but don't know whether this is the reason or consequence. For mahen the node ID is assigned - ttp://paste.ubuntu.com/524405/ | 13:02 |
| rye | mahen, are you still in TRY_AGAIN loop, by the way ? | 13:02 |
| facundobatista | rye, could you locate this in the server? | 13:03 |
| rye | facundobatista, syncing the server logs, ok | 13:04 |
| facundobatista | rye, thanks! | 13:04 |
| mahen | rye : well, how to figure it out ? There is indeed still the moved directory issue and the new "Images/71" directory I made is still empty. Waiting content is always of "8768" | 13:05 |
| mahen | (and waiting metadata is slowly decreasing, still at 10) | 13:05 |
| rye | gabri, whenever you return, could you please look at grep 'Session ID' ~/.cache/ubuntuone/log/syncdaemon.log.* ? | 13:06 |
| mahen | rye: I have the feeling nothing had been updated since I moved the directory | 13:06 |
| rye | mahen, could you please pastebin last say... 20 lines from ~/.cache/log/syncdaemon.log ? | 13:06 |
| rye | mahen, sorry ~/.cache/ubuntuone/log/syncdaemon.log | 13:06 |
| mahen | rye : http://paste.ubuntu.com/524422/ | 13:07 |
| rye | mahen, yup, syncdaemon is stuck | 13:07 |
| rye | mahen, could you please run grep 'Session ID' ~/.cache/ubuntuone/log/syncdaemon.log.* | 13:07 |
| mahen | 2010-11-02 12:58:50,738 - ubuntuone.SyncDaemon.ActionQueue - NOTE - Session ID: '6554ce20-61a8-46c1-9bd8-f3e1c85c96d9' | 13:08 |
| gabri | rye, I'm back I'll paste the result of grep | 13:16 |
| gabri | rye, http://paste.ubuntu.com/524429/ | 13:17 |
| mahen | rye: I'll be back in about 2 hours :) | 13:18 |
| rye | i hope we will finish searching before that... | 13:19 |
| mahen | rye: do you need some more pieces of information before I leave ? | 13:19 |
| rye | mahen, no, not for now | 13:21 |
| === teknico_away is now known as teknico | ||
| gabri | rye, any clue? | 13:52 |
| * rye is in the call now | 13:52 | |
| rye | on | 13:52 |
| gabri | kk | 13:53 |
| gabri | ubuntuone.SyncDaemon.StorageClient - DEBUG - Ping! rtt: 0.110 segs | 13:54 |
| gabri | what does this mean? | 13:54 |
| gabri | tells me if U need some more information | 13:54 |
| === zyga is now known as zyga-afk | ||
| gabri | rye, ping | 15:43 |
| rye | gabri, pong, let me look at the search results | 15:45 |
| rye | facundobatista, "MoveResponse 135 - Request being started, working on: node: $uuid". Is that node somehow related to the data or that's some kind of processing node id? Basically I can't find any server-side errors for stuck Move()s | 15:48 |
| facundobatista | rye, jdobrien is actually working on some TryAgain we're answering by mistake... maybe you two can share what are finding | 15:49 |
| duffydack | I have just changed my password for u1, does anything need doing with the client ? | 15:49 |
| rye | duffydack, nope | 15:50 |
| rye | duffydack, OAuth is password-independent | 15:50 |
| duffydack | ok, must be something else wrong then. | 15:50 |
| rye | duffydack, there was a rollout as far as I know that could disconnect the clients upon restart | 15:50 |
| rye | jdobrien, I have "Request done" recods only, do you have more? :) | 15:51 |
| rye | *records | 15:51 |
| duffydack | im trying to sync a 4k file, just been stuck on sayin synchronising for last 10mins | 15:51 |
| jdobrien | rye, I still doing forensics...it will be a while | 15:54 |
| === beuno is now known as beuno-lunch | ||
| duffydack | Hmm, according to your indicator, it keeps trying to authenticate and failing. | 15:58 |
| duffydack | coincidence I just changed my password? | 15:58 |
| === zyga-afk is now known as zyga | ||
| rye | duffydack, hm, trying | 16:11 |
| mahen | rye : back :) | 16:16 |
| dutchie | honk | 16:17 |
| dutchie | i seem to have corrupted songs in my music store :( | 16:17 |
| dutchie | well, just one actually | 16:17 |
| rye | mahen, well, it looks like jdobrien is now checking this. jdobrien, do you have any bug #? | 16:18 |
| rye | duffydack, connected (albeit slow) but now it is syncing | 16:19 |
| duffydack | its finished. ok now | 16:19 |
| jdobrien | rye, I do not think what I am working on is a MoveResponse | 16:25 |
| gabri | rye, another problem here with a different directory | 16:37 |
| rye | facundobatista, "jd0brien- rye, I do not think what I am working on is a MoveResponse", I don't really know where to proceed from that :( | 16:39 |
| jdobrien | rye, are you saying you're getting a MoveResponse with a TRY AGAIN? | 16:47 |
| rye | jdobrien, the only thing i see is the client receiving TRY_AGAIN on attemtp to Move() but nothing in the server logs with TRY_AGAIN in it or anything looking suspicious | 16:48 |
| jdobrien | rye, lets see some logs | 16:48 |
| jdobrien | rye, are you saying the client is stuck in a forever TryAgain loop? | 16:49 |
| gabri | If U guys are discussing on my issue let me know if need some more log or information | 16:49 |
| jdobrien | gabri, are you the one getting try again errors? | 16:49 |
| gabri | I suppose so | 16:50 |
| gabri | only suppose because I don't know if there's others with this problem | 16:50 |
| rye | jdobrien, yes, gabri got a Move() request for folder (folder rename) which is stuck at TRY_AGAIN. | 16:51 |
| jdobrien | rye, is he uploading to it or doing something else | 16:51 |
| gabri | I was doing something else | 16:51 |
| gabri | the files were already been uploaded | 16:52 |
| gabri | i was simply renaming my folders | 16:52 |
| gabri | from Lez1 to Lez1-Dev | 16:52 |
| jdobrien | gabri, folder(s)? plural? | 16:52 |
| gabri | yes because there's more than one folder | 16:53 |
| gabri | but dunno why only the first one seems to be already uploaded | 16:53 |
| jdobrien | gabri, what's the command you ran? I would like to try to simulate it | 16:53 |
| gabri | the others remained locally but not on the server | 16:53 |
| gabri | mv oldname newname | 16:53 |
| gabri | simply | 16:54 |
| gabri | but I messed a little bit with names and files since because i used the folders to collect some c++ code examples | 16:54 |
| jdobrien | gabri, did you use wildcards? | 16:54 |
| gabri | no wildcards | 16:55 |
| gabri | i moved one directory per time | 16:55 |
| jdobrien | k | 16:56 |
| gabri | would U like to see the tree structures ? | 16:56 |
| jdobrien | gabri, were the folders at the same level, or did you rename child folders then rename parent folders? | 16:56 |
| gabri | all the folders are at the same levels but they do contains child folders | 16:57 |
| gabri | say Lez1 contains es1 and es2 (for example) | 16:57 |
| gabri | i moved Lez1 to Lez1-Dev | 16:57 |
| facundobatista | rye, ok, please remind me where the client log is, and I'll search in the server, and see what can I find | 16:58 |
| jdobrien | gabri, ok | 16:59 |
| jdobrien | gabri, are there a lot of files? | 16:59 |
| jdobrien | gabri, i mean a lot of children? | 16:59 |
| gabri | three or four leeves at least per directory | 16:59 |
| gabri | i think | 17:00 |
| gabri | say es1 has file.cpp but it can also contains autom4ac.cache | 17:00 |
| gabri | which is another directory | 17:00 |
| gabri | so from the root to top there would be at most 4 leeves | 17:01 |
| jdobrien | gabri, i need to know how many filed/folders would be effected, can you do a find | wc -l in one of the folders you renamed? | 17:02 |
| jdobrien | gabri, also, is your client still connected? u1sdtool -s | 17:02 |
| gabri | 84 in the root | 17:02 |
| gabri | 84 from the root | 17:02 |
| gabri | yes my client is connected | 17:02 |
| jdobrien | gabri, is this folder in ~/Ubuntu One? | 17:03 |
| gabri | yes | 17:03 |
| gabri | ~/U1/CppLessons/Lez1-Dev/es1/ ........ | 17:04 |
| gabri | and so on | 17:04 |
| jdobrien | gabri, any you still see TryAgain errors in syncdaemon.log? | 17:04 |
| jdobrien | ~/U1 ? | 17:04 |
| gabri | shortening :P | 17:04 |
| jdobrien | k | 17:04 |
| gabri | i'll check | 17:04 |
| jdobrien | have to be sure :) | 17:04 |
| gabri | http://paste.ubuntu.com/524526/ | 17:06 |
| jdobrien | gabri, that looks like you just reconnected | 17:07 |
| jdobrien | gabri, can I see a longer tail of your syndaemon log? | 17:08 |
| gabri | yes i'll paste | 17:08 |
| jdobrien | gabri, what is the output of u1sdtool -s? | 17:09 |
| gabri | http://paste.ubuntu.com/524528/ | 17:09 |
| gabri | 200 lines from the tail | 17:09 |
| gabri | State: QUEUE_MANAGER | 17:10 |
| gabri | connection: With User With Network | 17:10 |
| gabri | description: processing queues | 17:10 |
| gabri | is_connected: True | 17:10 |
| gabri | is_error: False | 17:10 |
| gabri | is_online: True | 17:10 |
| gabri | queues: WORKING_ON_BOTH | 17:10 |
| iklow | hi! connection started to fail, with "Connection lost, reason: [Failure instance: Traceback (failure with no frames): <class 'twisted.internet.error.ConnectionDone'>: Connection was closed cleanly" | 17:14 |
| iklow | is there anything I can do about that? | 17:14 |
| jdobrien | gabri, can you check the web interface and see if the renames happened? | 17:17 |
| gabri | ok the rename happend but no files has been uploaded | 17:18 |
| gabri | what have U done? | 17:18 |
| jdobrien | gabri, what do you mean no files were uploaded? | 17:18 |
| jdobrien | gabri, weren't the files already uploaded? | 17:18 |
| gabri | i mean that the directories are correctly listed there but are empty | 17:18 |
| gabri | the files supposed to be there | 17:19 |
| jdobrien | gabri, supposed to? when did you upload the files? had you ever seen the files uploaded? | 17:19 |
| rye | gabri, so there is Lez1-Dev now in https://one.ubuntu.com/files/ ? | 17:19 |
| gabri | wait slow down now i can see Lez4-Arr and other directories that has been renamed but no Lez1-Dev still Lez1 | 17:20 |
| gabri | indeed Lez1 is the only that contains files | 17:21 |
| gabri | all the others directories still are empty | 17:21 |
| jdobrien | gabri, tail -f syncdaemon.log | 17:21 |
| jdobrien | gabri, is anything going on right now? | 17:21 |
| gabri | current uploads = 0 | 17:22 |
| gabri | current downloads = 0 | 17:22 |
| gabri | http://paste.ubuntu.com/524543/ | 17:23 |
| gabri | something is going on | 17:23 |
| gabri | but as far as i can see the sd is still stuck | 17:24 |
| gabri | 2010-11-02 18:23:46,160 - ubuntuone.SyncDaemon.ActionQueue - DEBUG - Move share:'' node:'3943be4e-6293-4531-b6eb-514da72f6080' Move(new_name="u'AutoToolEsempi1'", share_id="''", node_id="'3943be4e-6293-4531-b6eb-514da72f6080'", new_parent_id="'6b8b0c7d-7db1-4768-8ad8-e219c25e8078'", old_parent_id="'6b8b0c7d-7db1-4768-8ad8-e219c25e8078'") retrying | 17:24 |
| jdobrien | gabri, what about u1sdtool --waiting-metadata | 17:25 |
| gabri | is the supposed directory name correct i mean ... u'AutoToolEsempi1 in my local directory the "u'" is wrong since the dir is named AutoToolEsempi1 | 17:25 |
| gabri | jdobrien, u1sdtool --waiting-metadata | wc -l reports 385 lines | 17:26 |
| gabri | brb in a minute | 17:26 |
| jdobrien | gabri, your client has a lot of work to do...not sure why it isn't doing it | 17:27 |
| gabri | this is maybe my fault | 17:29 |
| gabri | dunno how the client works but i ve used that directory to share some code with my own laptop at home | 17:30 |
| gabri | the files are examples of cpp code that are underdevelopment | 17:30 |
| gabri | so they has been modified a lot fo times adding comments | 17:30 |
| gabri | maybe i made the mv stuff too early and the server didn't have finished the upload process | 17:31 |
| gabri | http://paste.ubuntu.com/524553/ | 17:32 |
| jdobrien | gabri, that sounds about right. | 17:33 |
| === zyga is now known as zyga-gone | ||
| mahen | rye : don't hesitate if you need more input :) I'm gonna have to leave, again, in 30 minutes :) | 17:34 |
| jdobrien | gabri, syncing is simetimes slow ...the directory structure gets created first, with a bunch of place holders for the files. | 17:34 |
| jdobrien | gabri, then the files are uploaded | 17:34 |
| gabri | since it is my fault not a bug i mean there's a "simple" to flush the queues in order to restart the process from scratch? | 17:35 |
| jdobrien | gabri, are both of your computers connected right now? | 17:35 |
| gabri | the one at home is offline | 17:35 |
| gabri | right now | 17:35 |
| jdobrien | gabri, where are all the files, I mean, do you have a backup of everything outside of Ubuntu One? | 17:36 |
| jdobrien | rye, do you know the best steps for this user to take? ^^ | 17:37 |
| gabri | i can copy everything outside | 17:37 |
| gabri | i've copied everything outside | 17:40 |
| andyrogers | honk | 17:40 |
| gabri | you can make me do the "best steps" ... | 17:41 |
| andyrogers | i need a bit of help please. | 17:42 |
| andyrogers | basically ubuntuone online says im over my quota my 455.8%, when I have a 20GB applied to my account. My total file sizes are 9.1 GB | 17:42 |
| andyrogers | this only happened when I changed my package to the new one | 17:42 |
| andyrogers | and moved from the old 50GB one | 17:43 |
| rye | andyrogers, looking | 17:43 |
| andyrogers | rye: thanks | 17:43 |
| dutchie | which project should i file my "corrupted music files" against? | 17:45 |
| rye | andyrogers, could you please privately send me the email you are using to log in to ubuntuone for me to look at your account? | 17:45 |
| andyrogers | rye: will do | 17:45 |
| gabri | jdobrien, i've copied everything outside in my own home directory | 17:46 |
| gabri | rye, jdobrien are U guys still there ? | 18:08 |
| jdobrien | gabri, sorry, I've had to step away for a bit | 18:08 |
| jdobrien | gabri, rye is probably (or should be) away for today as it's late in his day | 18:09 |
| jdobrien | gabri, I wanted to make sure with him what the best way to handle your situation is | 18:09 |
| gabri | ok i mean what is the "solution" you suggest at rye ? | 18:09 |
| gabri | ah ok | 18:09 |
| === teknico is now known as teknico_away | ||
| jdobrien | gabri, he has more experience with this than I do | 18:10 |
| gabri | i mean i ve the full backup up-to-date | 18:10 |
| gabri | of my entire directory structure and files if there's a db to dump in order to restart from scratch let me know | 18:10 |
| gabri | how i can make this brute-force solution | 18:11 |
| rye | gabri, i think i lost the line of the conversation | 18:15 |
| gabri | hi rye, | 18:15 |
| gabri | as i said to jdobrien i've fully backuped my entire U1 directory | 18:15 |
| jdobrien | rye, he has two clients and it looks like one of them didn't finish the upload before he renamed the directories on another client | 18:16 |
| gabri | so if there's a DB to dump in order to make me able to restart from scratch (if this is the "best steps" who jdobrien refers to) | 18:16 |
| jdobrien | rye, how we can let him 'start over' do you think? or is there a better way around this | 18:20 |
| rye | commodoor, have you had more than one client connected when that TRY_AGAIN thing happened? | 18:24 |
| commodoor | rye, you mean in network, local machine? | 18:25 |
| commodoor | rye, but bth answes ar no | 18:25 |
| commodoor | i only use U1 on my laptop not other machine | 18:26 |
| commodoor | it's only for backup | 18:26 |
| rye | CardinalFang, is 0.7+r191~maverick1 known to be working in PPA ? | 18:28 |
| commodoor | rye, did you find something? | 18:34 |
| benste | hi, getting some errors in rhythmbox debug - which refer to u1 - someone interested ? | 18:35 |
| benste | http://paste.ubuntu.com/524585/ | 18:35 |
| rye | jdobrien, regarding "one of them didn't finish the upload before he renamed the directories on another client" - i thought that node ids are used for that, not filenames... And I don't really understand what can go wrong there | 18:35 |
| gabri | rye, jdobrien i definitely bet that's my fault , I'm used to mess around my directories | 18:37 |
| gabri | since U've lost too much time maybe resultless it's better if I can restart from scratch and try to do cleanly what I was tring to do messy ... | 18:38 |
| commodoor | gabri, i don't think its you, i had the same problem | 18:39 |
| commodoor | purge U1 and reisntall didn't help | 18:39 |
| gabri | and after my restart i try to record all the steps I'll make in order to back trace the problems | 18:39 |
| gabri | it didn't help since the metadata queues i suppose are stored server side | 18:40 |
| gabri | or not ... this doesn't seems to be reasonable ... dunno | 18:41 |
| jdobrien | gabri, the metadata queues are stored locally | 18:41 |
| gabri | perfect ... where those files are stored? | 18:42 |
| jdobrien | gabri, let's not monkey with those right now. | 18:42 |
| gabri | :( ok | 18:42 |
| jdobrien | gabri, at this point i can't diagnose any of the problems you are having, our servers do not indicate there is anything wrong. | 18:42 |
| jdobrien | gabri, your client appears to be doing nothing | 18:42 |
| jdobrien | gabri, yet, when you looked at the web, changes were being made to the directories <---- is that correct? | 18:43 |
| gabri | and it's doing nothing indeed, but it suppesed to be doing something :) | 18:43 |
| gabri | jdobrien, i'll check | 18:43 |
| gabri | jdobrien, the web now shows more directories than this morning but still with no files inside | 18:45 |
| gabri | the one that has some files they are not indeed "files" since because I cannot download them | 18:45 |
| jdobrien | gabri, are you sure your client at home is disconnected | 18:46 |
| gabri | yes man the pc is powered off for sure | 18:46 |
| jdobrien | k | 18:46 |
| jdobrien | gabri, have you shared your files with other users? | 18:47 |
| gabri | jdobrien, gtg sorry let's keep track of this, tomorrow | 18:47 |
| gabri | jdobrien i've shared some files but not that one | 18:47 |
| jdobrien | gabri, ok | 18:48 |
| gabri | indeed theres' something strange also there | 18:48 |
| gabri | Shared list: | 18:48 |
| gabri | id=12bcc75b-0063-443c-844c-1ba749f6deb2 name=PhpLessons accepted=True access_level=Modify to=https://login.ubuntu.com/+id/zr7fKNy path=/home/gabri/Ubuntu One/PhpLessons | 18:48 |
| gabri | id=26f7cc62-4bf6-4ef6-b9cd-d87b00bde7e1 name=PhpLessons accepted=True access_level=Modify to=https://login.ubuntu.com/+id/cTN6z3Q path=/home/gabri/Ubuntu One/PhpLessons | 18:48 |
| rye | benste, what version of rhythmbox-ubuntuone-music-store are you running ? | 18:48 |
| gabri | as you can see | 18:48 |
| gabri | there 's two id for the same directory | 18:48 |
| benste | rye up to date stable 10.10 - give me a second will check in apt | 18:49 |
| rye | gabri, that's ok - the share id is not the node id | 18:49 |
| gabri | this happens because one of the person i'm sharing the directoy is not running the latest ubuntu maverick | 18:49 |
| benste | Version: 0.1.9-0ubuntu1 | 18:49 |
| benste | rye guess it's 0.1.9 | 18:50 |
| gabri | but why the same directory has two different share_id? because i'm sharing with two different users? | 18:50 |
| benste | rye plugin itself seems to be Version: 0.1.8-0ubuntu1 | 18:50 |
| gabri | is it true? | 18:50 |
| benste | 0.1.9 is the store itself 0.1.8 the plugin | 18:51 |
| rye | gabri, yes, different users get different identifiers for your directories | 18:51 |
| gabri | ok sorry guys gtg see you tomorrow if you want to trace back this issue | 18:52 |
| gabri | and have time of course | 18:52 |
| mahen | rye : metadata are all processed, now it's "WORKING_ON_CONTENT" "description: waiting before try connecting again" with 8752 files to process | 18:58 |
| jdobrien | mahen, we just had a server rollout/restart, so it will take some time as we have lots of people reconnecting | 18:58 |
| mahen | okay, thanks jdobrien | 18:58 |
| benste | rye: did you get my version related messages ? | 18:59 |
| rye | benste, yes | 18:59 |
| benste | already have suspects why I'm getting these messages or is this normal ? | 19:00 |
| benste | normal => usual | 19:00 |
| rye | benste, well, i cannot reproduce that | 19:04 |
| rye | benste, looking into the sources to see what broke on your install | 19:05 |
| benste | -- my isntall worked fine | 19:06 |
| benste | my whole system audio is kinda borked just since i've installed banshee - which is really ... - not worth a name | 19:06 |
| rye | benste, earlier you mentioned 0.1.8 - the plugin. Could you please tell what plugin? | 19:16 |
| benste | http://paste.ubuntu.com/524609/ | 19:17 |
| benste | looks like both is the plugin, but there are two versions installed | 19:17 |
| benste | rye: I'm gonna restart my PC to be sure that this is not something related to killing rhythmbox and banshee | 19:25 |
| benste | -- will do this after virtual box installation finished - if I'm not coming back the problem is related to a unexpected quit of rhythmbox and can be solved be restart | 19:25 |
| rye | benste, well, what's apt-cache policy rhythmbox-ubuntuone-music-store ? | 19:27 |
| === jdobrien is now known as jdo_sick | ||
| === zyga-gone is now known as zyga | ||
| google-fu | Anyone knows an expected date for the Windows Ubuntu One beta? | 20:38 |
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