[05:16] <Cairo> buntu1
[07:37] <maquis> Hrmmm... I have a folder that I got syncing in Ubuntu One when I was on the desktop edition of Ubuntu.  Now, I'm using the netbook window-manager (Unity), and I can't seem to figure out how to sync again.  (It's set to sync manually instead of on a schedule)
[07:37] <maquis> is there a command-line way to sync?
[07:39] <mahen> hi there
[07:51] <ChrisWoollard> u1mstool
[07:51] <ChrisWoollard> should do it
[07:57] <ChrisWoollard> Oops, I meant u1sdtool
[07:57] <ChrisWoollard> I hope that helps
[09:07] <gabri> hi guys
[09:20] <gabri> hi
[09:26] <gabri> is there anybody that could help me with files sync?
[09:42] <gabri> how can I clean metadata queue?
[10:00] <gabri> hello!?
[10:01] <mahen> gabri: maybe you should try a bit later, it seems they are all sleeping or busy :)
[10:02] <gabri> mahen: maybe, thanks for the hint I'll try later
[10:30] <zetheroo> is it possible to have more than one Ubuntu One folder on a single computer?
[10:31] <commodoor> zetheroo, yes it's possible
[10:32] <zetheroo> and can I be signed into both accounts at the same time on the same user?
[10:33] <commodoor> zetheroo, oh not like that, you can have more than one folder shared with U1 but not have two accoutns
[10:36] <zetheroo> commodoor: ok I see ...
[10:40] <gabri> hei commodor may I ask U a question please?
[10:41] <commodoor> gabri, go ahead
[10:41] <gabri> there's a way to clear the metadata queue ? I'll briefly explain what i did
[10:42] <gabri> i've created a directory two days ago where I've build some small cplusplus code
[10:42] <gabri> exercise
[10:43] <gabri> everything worked fine untill i made a rename on some subdirectoyr say from Es1 tu es1-advance
[10:43] <gabri> now my sync folder isn't syncing at all
[10:43] <commodoor> ok, i know that problem
[10:43] <gabri> u1sdtool --waiting-content is empty
[10:44] <gabri> u1sdtool --waiting-metadata is 339 lines long
[10:44] <commodoor> ok
[10:44] <gabri> but u1sdtool -s reports WORKING ON BOTH
[10:44] <commodoor> i got a script from "rye". download this > http://dl.dropbox.com/u/1053024/dump_metadata.py and run it
[10:46] <commodoor> gabri, first do u1sdtools quit
[10:53] <commodoor> gabri, did it work?
[10:54] <gabri> commodoor: I'try it now
[11:01] <gabri> commodoor: after running the script? simply reconnect?
[11:01] <commodoor> gabri, yes
[11:02] <gabri> u1sdtool --waiting-metadata is till full of operatations no more required
[11:02] <gabri> this seems to me that the script didn't work as expected
[11:03] <commodoor> gabri, what does "u1sdtool --status" say
[11:04] <gabri> State: QUEUE_MANAGER
[11:04] <gabri>     connection: With User With Network
[11:04] <gabri>     description: processing queues
[11:04] <gabri>     is_connected: True
[11:04] <gabri>     is_error: False
[11:04] <gabri>     is_online: True
[11:04] <gabri>     queues: WORKING_ON_BOTH
[11:04] <gabri>  u1sdtool --current-transfers
[11:04] <gabri> Current uploads: 0
[11:04] <gabri> Current downloads: 0
[11:05] <commodoor> gabri, it didn't work really
[11:06] <gabri> i saw :)
[11:06] <commodoor> wait
[11:06] <gabri> would u like to see some more logs from syncdaemon?
[11:07] <commodoor> can you pastebin it?
[11:09] <gabri> do you remember the link of pastebin at ubuntu?
[11:09] <commodoor> paste.ubuntu.com
[11:09] <gabri> lol googled ti
[11:10] <commodoor> haha ok
[11:10] <gabri> http://paste.ubuntu.com/524376/
[11:12] <gabri> as from log syncdaemon is not working at all , but waiting-metadata is still full of unlink operation
[11:12] <commodoor> gabri, hmm not much to see
[11:12] <gabri> wait
[11:12] <commodoor> gabri, could you do this, u1sdtool quit, then run /usr/lib/ubuntuone-client/ubuntuone-syncdaemon --debug 2>&1 | tee ~/syncdaemon-debug.log
[11:12] <gabri> http://paste.ubuntu.com/524378/
[11:13] <commodoor> gabri, ok, its the damn move again
[11:13] <commodoor> hi rye
[11:14] <commodoor> rye, can you help gabri he is having the same issue with move
[11:14] <commodoor> rye, http://paste.ubuntu.com/524378/
[11:14] <rye> commodoor, hi
[11:14]  * rye is looking
[11:15] <rye> facundobatista, ping
[11:16] <rye> gabri, hi, do you know how "Lez1-Dev" got moved to another location? I mean have you moved it manually to another folder. I am just trying to find out what went wrong to reproduce it and finally force the resolution
[11:16] <gabri> ok i'll explain with more details what i did
[11:17]  * rye is looking at irclogs, in case they are up-to-date...
[11:17] <gabri> i ve created some directories inside U1 that I would share with my own laptop at home
[11:18] <gabri> i've code some cpp examples (auto tool stuff either ) inside those directory
[11:18] <gabri> after all that went home in time to see that none of my code has been synced
[11:19] <gabri> the day after back to work i saw throught nautilus that the U1 icons was still syncing
[11:20] <rye> gabri, this all is in Ubuntu One folder, not another synced folders, right?
[11:20] <gabri> i've left all the stuff as they are for more than two days but nothing happned
[11:20] <gabri> rye, yes everything is inside the U1 folder
[11:21] <gabri> i've made the mistake to share to much files in one move i think
[11:21] <gabri> autotool stuff and things like this
[11:21] <rye> gabri, well, this TRY_AGAIN response from server is actually a bug, yet the reason is not yet known
[11:22] <gabri> ok but my files are no longer synced i mean how can i simply sflush my queue for metadata ?
[11:22] <rye> gabri, ok... i have an idea, please wait
[11:22] <gabri> i 'll wait
[11:25] <rye> gabri, could you please have a look at https://one.ubuntu.com/files/ and see whether Lez1-Dev folder is present there and whether its parent folder matches the one that you got locally
[11:26] <rye> gabri, i mean the folder names only
[11:29] <rye> hm
[11:30] <gabri> the directory is not present in https://one.ubuntu.com/files/
[11:31] <rye> gabri, when you copied the folder to Ubuntu One how much time has passed before you renamed the folder? I am trying to ... hmmmmm
[11:31] <rye> okay
[11:31] <gabri> dunno a day a think
[11:31] <gabri> but i'm not so sure about this
[11:31] <gabri> maybe less more probably more than a day
[11:34] <rye> gabri, ok, could you please share whole u1sdtool --waiting-meta ?
[11:34] <gabri> yes i'llpaste bin it
[11:35] <rye> commodoor, I understand now what can be the problem but I don't know how to create this condition. I am missing something obvious
[11:35] <gabri> http://paste.ubuntu.com/524383/
[11:35] <gabri> it could be surely my fault
[11:36] <gabri> i made something wrong with the messy directory
[11:36] <rye> gabri, no, that's not your fault. We had at least 3 cases here which is definitely a bug. Now we just need a time machine
[11:37] <commodoor> rye, what can be the problem?
[11:37] <Chipaca> nessita: morning
[11:38] <Chipaca> nessita: how comes the control panel?
[11:38] <commodoor> rye, my friend had the same issue i used ur py script and that fixxed it
[11:38] <rye> commodoor, Move() happens before parent folder MakeDir is ran on the server, probably
[11:38] <gabri> rye, maybe I made too many rename and move
[11:39] <rye> commodoor, the script that dumps metadata? Erm... it is not supposed to fix anything actually o_O
[11:39] <nessita> Chipaca: currently I'm waiting for some more backend development, in the mean time I'm tackling a few sso issues
[11:39] <commodoor> rye, so the server is trying to move to a folder to a that isn't there? yhea his meta was stuck, i gave him the metadump.py and worked :P
[11:40] <rye> gabri, "Ubuntu One/CppLessons/Lez1-Dev" is not on the server, is the original name for "Lez1-Dev" there?
[11:41] <gabri> rye, the directory is in U1/CppLessons/Lez1-Dev locally but i cannot see it through web interface
[11:41] <rye> gabri, is there U1/CppLessons/ directory ?
[11:42] <gabri> yep
[11:42] <gabri> inside i can see only the old lez1
[11:42] <gabri> which should be moved to Lez1-Dev
[11:42] <commodoor> rye, i think this happens if you try to change the name of a folder
[11:43] <gabri> yep this is what i made at least
[11:43] <rye> commodoor, yup, but a very strange rename
[11:43] <gabri> i moved locally usign mv
[11:44] <gabri> mv Lez1/ Lez1-Dev/
[11:44] <gabri> this is the syntax I've used
[11:44] <commodoor> rye, what do you mean with strange rename
[11:46] <rye> commodoor, gabri, yes, that's ok. Let me think for a couple more minutes...
[11:46] <rye> commodoor, user renames a file but syncdaemon somehow chokes on that...
[11:47] <rye> gabri, what does u1sdtool --info Lez1-Dev say ?
[11:48] <gabri> something really strange
[11:49] <gabri> no ok was my fault i'll pastebin wati
[11:49] <rye> gabri, well, in the same dir as Lez1-Dev
[11:50] <gabri> http://paste.ubuntu.com/524389/
[11:50] <gabri> rye, commodoor, i'll be back in 10 minutes
[11:50] <rye>   node_id: None
[11:50] <rye> wow
[11:51] <rye> facundobatista, ping
[11:53] <mahen> rye : Hi Rye :) BTW I had sent this bugreport and set it as private, so I dunno if the persons who are supposed to read it will actually see it ? https://bugs.launchpad.net/ubuntu/+source/ubuntuone-client/+bug/666942 (you know, about what we talked about the other day)
[11:53] <ubot4> mahen: Error: Bug #666942 is private.
[11:53] <mahen> oh, clever bot
[11:54] <rye> mahen, is your syncdaemon still stuck/
[11:54] <mahen> rye : I can try again if you want... I disabled U1 because it didn't work properly
[11:55] <mahen> OK I launch it ; let's see. But I guess it won't make any difference, as no update occured meanwhile
[11:55] <rye> mahen, just run u1sdtool --start and run u1sdtool --waiting-meta. I am inrerested in u1sdtool --info on the moved directory
[11:55] <mahen> OK
[11:56] <mahen> I started it in debug mode, just in case
[12:06] <commodoor> rye, how can we debug it? to find where it goes wrong?
[12:07] <rye> commodoor, what i don't like about gabri's u1sdtool --info output is that node_id is None there, and no information about where the folder was moved from
[12:09] <gabri> hi rye i'm here again
[12:10] <commodoor> rye, yeah that's weird. so syncdeamon doesn't know what happend with it
[12:12] <gabri> maybe the best thing i can make is flush the metadata and mkdir everything from the beginnig
[12:16] <gabri> i'm out again for about an hour
[12:16] <gabri> rye, are U here when I came back?
[12:17] <mahen> rye : what is the --info argument ? The share ID ?
[12:17] <rye> gabri, yes, i will be here
[12:18] <rye> mahen, node_id
[12:18] <rye> sorry, doing some testing now
[12:18] <gabri> rye, see you soon bye thanks for your help
[12:19] <mahen> rye : are you sure ? It says : " error: PATH: '/home/mahen/518795a9-7711-45e6-ac01-dc2eabbb976f' don't exists"
[12:19] <rye> mahen, no, i mean run u1sdtool --info on a folder name
[12:19] <mahen> ah
[12:19] <rye> mahen, which is being moved
[12:20] <mahen> rye : sorry ;) http://paste.ubuntu.com/524402/ (but there are still 18 metadata to process ATM)
[12:21] <mahen> (this directory was moved several times in a row : from "Corse" to "000c - Corse" to "000 - Corse"
[12:21] <mahen> and maybe more, I don't remember exactly :)
[12:24] <rye> mahen, ok, is sd connected?
[12:25] <mahen> yep, "processing queues"
[12:25] <mahen> meta data count = 17
[12:25] <mahen> the first one in the list being this very directory
[12:28] <mahen> (still 17, it's very long :)
[12:31] <rye> mahen, the first one is Move()? could you please share the waiting metadata ?
[12:33] <mahen> rye : http://paste.ubuntu.com/524405/
[12:35] <rye> mahen, booo, i had such a beautiful theory for this failure and now it does not apply. Ok, trying to come up with something better
[12:36] <rye> mahen, is there Images/000c - Corse in your online storage?
[12:36] <mahen> rye ; no
[12:36] <mahen> rye: as I told you, I renamed it several times quickly
[12:36] <mahen> must have confused U1 :)
[12:37] <mahen> but this is a case that should probably be taken into account
[12:37] <mahen> (oops, my comment above sounds a little harsh, it wasn't supposed to, sorry !!)
[12:43] <rye> mahen, this should be taken into account, yes. Something is really broken, but it becomes broken under some special conditions.
[12:44] <mahen> (BTW, I cannot tell for sure but I guess U1 was not started when I renamed twice in a row (or more) this directory -- because of my performance problems) It may be a factor
[12:55] <duanedesign> maquis: did you get your folder synced?
[12:59] <facundobatista> rye, pong
[13:01] <rye> facundobatista, we got gabri and mahen, all stuck at TRY_AGAIN during Move(). - ">gabri< i moved locally usign mv - mv Lez1/ Lez1-Dev/". On the web "inside i can see only the old lez1, which should be moved to Lez1-Dev"
[13:02] <rye> facundobatista, another thing is that for gabri the local folder does not have node_id assigned - http://paste.ubuntu.com/524389/, but don't know whether this is the reason or consequence. For mahen the node ID is assigned - ttp://paste.ubuntu.com/524405/
[13:02] <rye> mahen, are you still in TRY_AGAIN loop, by the way ?
[13:03] <facundobatista> rye, could you locate this in the server?
[13:04] <rye> facundobatista, syncing the server logs, ok
[13:04] <facundobatista> rye, thanks!
[13:05] <mahen> rye : well, how to figure it out ? There is indeed still the moved directory issue and the new "Images/71" directory I made is still empty. Waiting content is always of "8768"
[13:05] <mahen> (and waiting metadata is slowly decreasing, still at 10)
[13:06] <rye> gabri, whenever you return, could you please look at grep 'Session ID' ~/.cache/ubuntuone/log/syncdaemon.log.* ?
[13:06] <mahen> rye: I have the feeling nothing had been updated since I moved the directory
[13:06] <rye> mahen, could you please pastebin last say... 20 lines from ~/.cache/log/syncdaemon.log ?
[13:06] <rye> mahen, sorry ~/.cache/ubuntuone/log/syncdaemon.log
[13:07] <mahen> rye : http://paste.ubuntu.com/524422/
[13:07] <rye> mahen, yup, syncdaemon is stuck
[13:07] <rye> mahen, could you please run grep 'Session ID' ~/.cache/ubuntuone/log/syncdaemon.log.*
[13:08] <mahen> 2010-11-02 12:58:50,738 - ubuntuone.SyncDaemon.ActionQueue - NOTE - Session ID: '6554ce20-61a8-46c1-9bd8-f3e1c85c96d9'
[13:16] <gabri> rye, I'm back I'll paste the result of grep
[13:17] <gabri> rye, http://paste.ubuntu.com/524429/
[13:18] <mahen> rye: I'll be back in about 2 hours :)
[13:19] <rye> i hope we will finish searching before that...
[13:19] <mahen> rye: do you need some more pieces of information before I leave ?
[13:21] <rye> mahen, no, not for now
[13:52] <gabri> rye, any clue?
[13:52]  * rye is in the call now
[13:52] <rye> on
[13:53] <gabri> kk
[13:54] <gabri>  ubuntuone.SyncDaemon.StorageClient - DEBUG - Ping! rtt: 0.110 segs
[13:54] <gabri> what does this mean?
[13:54] <gabri> tells me if U need some more information
[15:43] <gabri> rye, ping
[15:45] <rye> gabri, pong, let me look at the search results
[15:48] <rye> facundobatista, "MoveResponse 135 - Request being started, working on: node: $uuid". Is that node somehow related to the data or that's some kind of processing node id? Basically I can't find any server-side errors for stuck Move()s
[15:49] <facundobatista> rye, jdobrien is actually working on some TryAgain we're answering by mistake... maybe you two can share what are finding
[15:49] <duffydack> I have just changed my password for u1, does anything need doing with the client ?
[15:50] <rye> duffydack, nope
[15:50] <rye> duffydack, OAuth is password-independent
[15:50] <duffydack> ok, must be something else wrong then.
[15:50] <rye> duffydack, there was a rollout as far as I know that could disconnect the clients upon restart
[15:51] <rye> jdobrien, I have "Request done" recods only, do you have more? :)
[15:51] <rye> *records
[15:51] <duffydack> im trying to sync a 4k file, just been stuck on sayin synchronising for last 10mins
[15:54] <jdobrien> rye, I still doing forensics...it will be a while
[15:58] <duffydack> Hmm, according to your indicator, it keeps trying to authenticate and failing.
[15:58] <duffydack> coincidence I just changed my password?
[16:11] <rye> duffydack, hm, trying
[16:16] <mahen> rye : back :)
[16:17] <dutchie> honk
[16:17] <dutchie> i seem to have corrupted songs in my music store :(
[16:17] <dutchie> well, just one actually
[16:18] <rye> mahen, well, it looks like jdobrien is now checking this. jdobrien, do you have any bug #?
[16:19] <rye> duffydack, connected (albeit slow) but now it is syncing
[16:19] <duffydack> its finished.  ok now
[16:25] <jdobrien> rye, I do not think what I am working on is a MoveResponse
[16:37] <gabri> rye, another problem here with a different directory
[16:39] <rye> facundobatista, "jd0brien- rye, I do not think what I am working on is a MoveResponse", I don't really know where to proceed from that :(
[16:47] <jdobrien> rye, are you saying you're getting a MoveResponse with a TRY AGAIN?
[16:48] <rye> jdobrien, the only thing i see is the client receiving TRY_AGAIN on attemtp to Move() but nothing in the server logs with TRY_AGAIN in it or anything looking suspicious
[16:48] <jdobrien> rye, lets see some logs
[16:49] <jdobrien> rye, are you saying the client is stuck in a forever TryAgain loop?
[16:49] <gabri> If U guys are discussing on my issue let me know if need some more log or information
[16:49] <jdobrien> gabri, are you the one getting try again errors?
[16:50] <gabri> I suppose so
[16:50] <gabri> only suppose because I don't know if there's others with this problem
[16:51] <rye> jdobrien, yes, gabri got a Move() request for folder (folder rename) which is stuck at TRY_AGAIN.
[16:51] <jdobrien> rye, is he uploading to it or doing something else
[16:51] <gabri> I was doing something else
[16:52] <gabri> the files were already been uploaded
[16:52] <gabri> i was simply renaming my folders
[16:52] <gabri> from Lez1 to Lez1-Dev
[16:52] <jdobrien> gabri, folder(s)? plural?
[16:53] <gabri> yes because there's more than one folder
[16:53] <gabri> but dunno why only the first one seems to be already uploaded
[16:53] <jdobrien> gabri, what's the command you ran? I would like to try to simulate it
[16:53] <gabri> the others remained locally but not on the server
[16:53] <gabri> mv oldname newname
[16:54] <gabri> simply
[16:54] <gabri> but I messed a little bit with names and files since because i used the folders to collect some c++ code examples
[16:54] <jdobrien> gabri, did you use wildcards?
[16:55] <gabri> no wildcards
[16:55] <gabri> i moved one directory per time
[16:56] <jdobrien> k
[16:56] <gabri> would U like to see the tree structures ?
[16:56] <jdobrien> gabri, were the folders at the same level, or did you rename child folders then rename parent folders?
[16:57] <gabri> all the folders are at the same levels but they do contains child folders
[16:57] <gabri> say Lez1 contains es1 and es2 (for example)
[16:57] <gabri> i moved Lez1 to Lez1-Dev
[16:58] <facundobatista> rye, ok, please remind me where the client log is, and I'll search in the server, and see what can I find
[16:59] <jdobrien> gabri, ok
[16:59] <jdobrien> gabri, are there a lot of files?
[16:59] <jdobrien> gabri, i mean a lot of children?
[16:59] <gabri> three or four leeves at least per directory
[17:00] <gabri> i think
[17:00] <gabri> say es1 has file.cpp but it can also contains autom4ac.cache
[17:00] <gabri> which is another directory
[17:01] <gabri> so from the root to top there would be at most 4 leeves
[17:02] <jdobrien> gabri, i need to know how many filed/folders would be effected, can you do a find | wc -l in one of the folders you renamed?
[17:02] <jdobrien> gabri, also, is your client still connected? u1sdtool -s
[17:02] <gabri> 84 in the root
[17:02] <gabri> 84 from the root
[17:02] <gabri> yes my client is connected
[17:03] <jdobrien> gabri, is this folder in ~/Ubuntu One?
[17:03] <gabri> yes
[17:04] <gabri> ~/U1/CppLessons/Lez1-Dev/es1/ ........
[17:04] <gabri> and so on
[17:04] <jdobrien> gabri, any you still see TryAgain errors in syncdaemon.log?
[17:04] <jdobrien> ~/U1 ?
[17:04] <gabri> shortening :P
[17:04] <jdobrien> k
[17:04] <gabri> i'll check
[17:04] <jdobrien> have to be sure :)
[17:06] <gabri> http://paste.ubuntu.com/524526/
[17:07] <jdobrien> gabri, that looks like you just reconnected
[17:08] <jdobrien> gabri, can I see a longer tail of your syndaemon log?
[17:08] <gabri> yes i'll paste
[17:09] <jdobrien> gabri, what is the output of u1sdtool -s?
[17:09] <gabri> http://paste.ubuntu.com/524528/
[17:09] <gabri> 200 lines from the tail
[17:10] <gabri> State: QUEUE_MANAGER
[17:10] <gabri>     connection: With User With Network
[17:10] <gabri>     description: processing queues
[17:10] <gabri>     is_connected: True
[17:10] <gabri>     is_error: False
[17:10] <gabri>     is_online: True
[17:10] <gabri>     queues: WORKING_ON_BOTH
[17:14] <iklow> hi! connection started to fail, with "Connection lost, reason: [Failure instance: Traceback (failure with no frames): <class 'twisted.internet.error.ConnectionDone'>: Connection was closed cleanly"
[17:14] <iklow> is there anything I can do about that?
[17:17] <jdobrien> gabri, can you check the web interface and see if the  renames happened?
[17:18] <gabri> ok the rename happend but no files has been uploaded
[17:18] <gabri> what have U done?
[17:18] <jdobrien> gabri, what do you mean no files were uploaded?
[17:18] <jdobrien> gabri, weren't the files already uploaded?
[17:18] <gabri> i mean that the directories are correctly listed there but are empty
[17:19] <gabri> the files supposed to be there
[17:19] <jdobrien> gabri, supposed to? when did you upload the files? had you ever seen the files uploaded?
[17:19] <rye> gabri, so there is Lez1-Dev now in https://one.ubuntu.com/files/ ?
[17:20] <gabri> wait slow down now i can see Lez4-Arr and other directories that has been renamed but no Lez1-Dev still Lez1
[17:21] <gabri> indeed Lez1 is the only that contains files
[17:21] <gabri> all the others directories still are empty
[17:21] <jdobrien> gabri, tail -f syncdaemon.log
[17:21] <jdobrien> gabri, is anything going on right now?
[17:22] <gabri> current uploads = 0
[17:22] <gabri> current downloads = 0
[17:23] <gabri> http://paste.ubuntu.com/524543/
[17:23] <gabri> something is going on
[17:24] <gabri> but as far as i can see the sd is still stuck
[17:24] <gabri> 2010-11-02 18:23:46,160 - ubuntuone.SyncDaemon.ActionQueue - DEBUG - Move                         share:''                                       node:'3943be4e-6293-4531-b6eb-514da72f6080'   Move(new_name="u'AutoToolEsempi1'", share_id="''", node_id="'3943be4e-6293-4531-b6eb-514da72f6080'", new_parent_id="'6b8b0c7d-7db1-4768-8ad8-e219c25e8078'", old_parent_id="'6b8b0c7d-7db1-4768-8ad8-e219c25e8078'") retrying
[17:25] <jdobrien> gabri, what about u1sdtool --waiting-metadata
[17:25] <gabri> is the supposed directory name correct i mean ... u'AutoToolEsempi1 in my local directory the "u'" is wrong since the dir is named AutoToolEsempi1
[17:26] <gabri> jdobrien, u1sdtool --waiting-metadata | wc -l reports 385 lines
[17:26] <gabri> brb in a minute
[17:27] <jdobrien> gabri, your client has a lot of work to do...not sure why it isn't doing it
[17:29] <gabri> this is maybe my fault
[17:30] <gabri> dunno how the client works but i ve used that directory to share some code with my own laptop at home
[17:30] <gabri> the files are examples of cpp code that are underdevelopment
[17:30] <gabri> so they has been modified a lot fo times adding comments
[17:31] <gabri> maybe i made the mv stuff too early and the server didn't have finished the upload process
[17:32] <gabri> http://paste.ubuntu.com/524553/
[17:33] <jdobrien> gabri, that sounds about right.
[17:34] <mahen> rye : don't hesitate if you need more input :) I'm gonna have to leave, again, in 30 minutes :)
[17:34] <jdobrien> gabri, syncing is simetimes slow ...the directory structure gets created first, with a bunch of place holders for the files.
[17:34] <jdobrien> gabri, then the files are uploaded
[17:35] <gabri> since it is my fault not a bug i mean there's a "simple"  to flush the queues in order to restart the process from scratch?
[17:35] <jdobrien> gabri, are both of your computers connected right now?
[17:35] <gabri> the one at home is offline
[17:35] <gabri> right now
[17:36] <jdobrien> gabri, where are all the files, I mean, do you have a backup of everything outside of Ubuntu One?
[17:37] <jdobrien> rye, do you know the best steps for this user to take? ^^
[17:37] <gabri> i can copy everything outside
[17:40] <gabri> i've copied everything outside
[17:40] <andyrogers> honk
[17:41] <gabri> you can make me do the "best steps" ...
[17:42] <andyrogers> i need a bit of help please.
[17:42] <andyrogers> basically ubuntuone online says im over my quota my 455.8%, when I have a 20GB applied to my account.  My total file sizes are 9.1 GB
[17:42] <andyrogers> this only happened when I changed my package to the new one
[17:43] <andyrogers> and moved from the old 50GB one
[17:43] <rye> andyrogers, looking
[17:43] <andyrogers> rye: thanks
[17:45] <dutchie> which project should i file my "corrupted music files" against?
[17:45] <rye> andyrogers, could you please privately send me the email you are using to log in to ubuntuone for me to look at your account?
[17:45] <andyrogers> rye: will do
[17:46] <gabri> jdobrien, i've copied everything outside in my own home directory
[18:08] <gabri> rye, jdobrien are U guys still there ?
[18:08] <jdobrien> gabri, sorry, I've had to step away for a bit
[18:09] <jdobrien> gabri, rye is probably (or should be) away for today as it's late in his day
[18:09] <jdobrien> gabri, I wanted to make sure with him what the best way to handle your situation is
[18:09] <gabri> ok i mean what is the "solution" you suggest at rye ?
[18:09] <gabri> ah ok
[18:10] <jdobrien> gabri, he has more experience with this than I do
[18:10] <gabri> i mean i ve the full backup up-to-date
[18:10] <gabri> of my entire directory structure and files if there's a db to dump in order to restart from scratch let me know
[18:11] <gabri> how i can make this brute-force solution
[18:15] <rye> gabri, i think i lost the line of the conversation
[18:15] <gabri> hi rye,
[18:15] <gabri> as i said to jdobrien i've fully backuped my entire U1 directory
[18:16] <jdobrien> rye, he has two clients and it looks like one of them didn't finish the upload before he renamed the directories on another client
[18:16] <gabri> so if there's a DB to dump in order to make me able to restart from scratch (if this is the "best steps" who jdobrien refers to)
[18:20] <jdobrien> rye, how we can let him 'start over' do you think? or is there a better way around this
[18:24] <rye> commodoor, have you had more than one client connected when that TRY_AGAIN thing happened?
[18:25] <commodoor> rye, you mean in network, local machine?
[18:25] <commodoor> rye, but bth answes ar no
[18:26] <commodoor> i only use U1 on my laptop not other machine
[18:26] <commodoor> it's only for backup
[18:28] <rye> CardinalFang, is  0.7+r191~maverick1 known to be working in PPA ?
[18:34] <commodoor> rye, did you find something?
[18:35] <benste> hi, getting some errors in rhythmbox debug - which refer to u1 - someone interested ?
[18:35] <benste> http://paste.ubuntu.com/524585/
[18:35] <rye> jdobrien, regarding "one of them didn't finish the upload before he renamed the directories on another client" - i thought that node ids are used for that, not filenames... And I don't really understand what can go wrong there
[18:37] <gabri> rye, jdobrien i definitely bet that's my fault , I'm used to mess around my directories
[18:38] <gabri> since U've lost too much time maybe resultless it's better if I can restart from scratch and try to do cleanly what I was tring to do messy ...
[18:39] <commodoor> gabri, i don't think its you, i had the same problem
[18:39] <commodoor> purge U1 and reisntall didn't help
[18:39] <gabri> and after my restart i try to record all the steps I'll make in order to back trace the problems
[18:40] <gabri> it didn't help since the metadata queues i suppose are stored server side
[18:41] <gabri> or not ... this doesn't seems to be reasonable ... dunno
[18:41] <jdobrien> gabri, the metadata queues are stored locally
[18:42] <gabri> perfect ... where those files are stored?
[18:42] <jdobrien> gabri, let's not monkey with those right now.
[18:42] <gabri> :( ok
[18:42] <jdobrien> gabri, at this point i can't diagnose any of the problems you are having, our servers do not indicate there is anything wrong.
[18:42] <jdobrien> gabri, your client appears to be doing nothing
[18:43] <jdobrien> gabri, yet, when you looked at the web, changes were being made to the directories <---- is that correct?
[18:43] <gabri> and it's doing nothing indeed, but it suppesed to be doing something :)
[18:43] <gabri> jdobrien, i'll check
[18:45] <gabri> jdobrien, the web now shows more directories than this morning but still with no files inside
[18:45] <gabri> the one that has some files they are not indeed "files" since because I cannot download them
[18:46] <jdobrien> gabri, are you sure your client at home is disconnected
[18:46] <gabri> yes man the pc is powered off for sure
[18:46] <jdobrien> k
[18:47] <jdobrien> gabri, have you shared your files with other users?
[18:47] <gabri> jdobrien, gtg sorry let's keep track of this, tomorrow
[18:47] <gabri> jdobrien i've shared some files but not that one
[18:48] <jdobrien> gabri, ok
[18:48] <gabri> indeed theres' something strange also there
[18:48] <gabri> Shared list:
[18:48] <gabri>   id=12bcc75b-0063-443c-844c-1ba749f6deb2 name=PhpLessons accepted=True access_level=Modify to=https://login.ubuntu.com/+id/zr7fKNy path=/home/gabri/Ubuntu One/PhpLessons
[18:48] <gabri>   id=26f7cc62-4bf6-4ef6-b9cd-d87b00bde7e1 name=PhpLessons accepted=True access_level=Modify to=https://login.ubuntu.com/+id/cTN6z3Q path=/home/gabri/Ubuntu One/PhpLessons
[18:48] <rye> benste, what version of rhythmbox-ubuntuone-music-store are you running ?
[18:48] <gabri> as you can see
[18:48] <gabri> there 's two id for the same directory
[18:49] <benste> rye up to date stable 10.10 - give me a second will check in apt
[18:49] <rye> gabri, that's ok - the share id is not the node id
[18:49] <gabri> this happens because one of the person i'm sharing the directoy is not running the latest ubuntu maverick
[18:49] <benste> Version: 0.1.9-0ubuntu1
[18:50] <benste> rye guess it's 0.1.9
[18:50] <gabri> but why the same directory has two different share_id? because i'm sharing with two different users?
[18:50] <benste> rye plugin itself seems to be Version: 0.1.8-0ubuntu1
[18:50] <gabri> is it true?
[18:51] <benste> 0.1.9 is the store itself 0.1.8 the plugin
[18:51] <rye> gabri, yes, different users get different identifiers for your directories
[18:52] <gabri> ok sorry guys gtg see you tomorrow if you want to trace back this issue
[18:52] <gabri> and have time of course
[18:58] <mahen> rye : metadata are all processed, now it's "WORKING_ON_CONTENT" "description: waiting before try connecting again" with 8752 files to process
[18:58] <jdobrien> mahen, we just had a server rollout/restart, so it will take some time as we have lots of people reconnecting
[18:58] <mahen> okay, thanks jdobrien
[18:59] <benste> rye: did you get my version related messages ?
[18:59] <rye> benste, yes
[19:00] <benste> already have suspects why I'm getting these messages or is this normal ?
[19:00] <benste> normal => usual
[19:04] <rye> benste, well, i cannot reproduce that
[19:05] <rye> benste, looking into the sources to see what broke on your install
[19:06] <benste> -- my isntall worked fine
[19:06] <benste> my whole system audio is kinda borked just since i've installed banshee - which is really ... - not worth a name
[19:16] <rye> benste, earlier you mentioned 0.1.8 - the plugin. Could you please tell what plugin?
[19:17] <benste> http://paste.ubuntu.com/524609/
[19:17] <benste> looks like both is the plugin, but there are two versions installed
[19:25] <benste> rye: I'm gonna restart my PC to be sure that this is not something related to killing rhythmbox and banshee
[19:25] <benste> -- will do this after virtual box installation finished - if I'm not coming back the problem is related to a unexpected quit of rhythmbox and can be solved be restart
[19:27] <rye> benste, well, what's apt-cache policy rhythmbox-ubuntuone-music-store ?
[20:38] <google-fu> Anyone knows an expected date for the Windows Ubuntu One beta?