[00:15] <dylan-m> Hey… I have these two bug reports and I want to make them not be redundant and horrible. Wondering if anyone would mind if we marked the new one a duplicate of the other at this point :)
[00:15] <dylan-m> https://bugs.launchpad.net/ubuntu/+source/upower/+bug/629258
[00:15] <dylan-m> https://bugs.launchpad.net/ubuntu/+source/devicekit-power/+bug/439783
[00:15] <ubot2> Launchpad bug 629258 in upower (Ubuntu Maverick) (and 4 other projects) "Battery life estimation never comes around (affects: 116) (dups: 6) (heat: 518)" [Medium,Confirmed]
[00:15] <ubot2> Launchpad bug 439783 in devicekit-power (Ubuntu) (and 1 other project) "Regression: devicekit-power does not display remaining battery time (affects: 61) (dups: 2) (heat: 228)" [Low,Confirmed]
[04:32] <ssj6akshat> how do I fix bug #602462?
[04:32] <ubot2> Launchpad bug 602462 in grsync (Ubuntu) (and 1 other project) "Too geeky description of grsync in software center (affects: 1) (heat: 30)" [Undecided,New] https://launchpad.net/bugs/602462
[04:34] <paultag> hehehe
[04:34] <persia> ssj6akshat, Best option is probably to write up a new description and file a bug in the Debian bug tracker asking for an update (won't happen before squeeze release)
[04:36] <ssj6akshat> persia, in grsync?
[04:37] <persia> Against grsync, yeah.  Software Center is only displaying the issue.
[04:37] <paultag> ssj6akshat, I'd also remove the software center tag if it's still on there
[04:37] <paultag> I just glanced at it, don't know if it's still there
[04:38] <ssj6akshat> should I file an Upstream bug and assign it to launchpad?
[04:39] <paultag> ssj6akshat, No, forward the bug to the BTS and give the link on the LP bug
[04:39] <ssj6akshat> paultag, how do I do it?
[04:39] <paultag> ssj6akshat, Debian wrote that description, so the bug is with Debian ( not even grsync )
[04:39] <persia> Well, start by writing up a new description.  That's the important bit: the rest is just procedural.
[04:40] <paultag> persia, there is another one on the bug report, if I recall
[04:40] <paultag> ssj6akshat, http://www.debian.org/Bugs/server-control
[04:40]  * persia didn't see it, and apologises if it's already there
[04:40]  * paultag opens bug again
[04:41] <paultag> persia, yeah, it's on the top bit -- grep for [Current short/long Description:]
[04:41] <paultag> Oh shoot
[04:41] <persia> Aha!
[04:41] <paultag> I did not read that. You're right persia
[04:41] <paultag> He gives an alt short description
[04:41] <persia> Hrm.  I'm not sure whether I get points for being right, or lose points for being confused.  In all, I think it's a wash.
[04:41] <paultag> :)
[04:41] <paultag> ssj6akshat, I'll remove that tag for you
[04:43] <ssj6akshat> paultag, that documentation is confusing
[04:43] <paultag> ssj6akshat, I'll forward it for you, no big deal
[04:43] <paultag> ssj6akshat, I'll CC you, what email should I use? ( It's a public system )
[04:43] <ssj6akshat> paultag, how do i forward it myself?
[04:43] <paultag> ssj6akshat, I'll send the email and you can see how it's structured :)
[04:43] <paultag> ssj6akshat, it's all over email
[04:44] <paultag> It's really not too bad :)
[04:44] <ssj6akshat> ssj6akshat1234[wtfspamAT]gmail[dot]com
[04:45] <paultag> ssj6akshat, this will be public and google-able
[04:45] <paultag> ssj6akshat, do you want to add a tag to it to filter or something?
[04:45] <ssj6akshat> paultag, no
[04:45] <paultag> OK
[04:45] <ssj6akshat> most email I get is related to ubuntu
[04:45] <paultag> kk :)
[04:49] <paultag> ssj6akshat, sent. Take a look on how that's formatted ( and how it displays ) :)
[04:49] <paultag> ssj6akshat, the report will show up on http://bugs.debian.org/cgi-bin/pkgreport.cgi?package=grsync after it's processed. Check out the link after it shows up and put that into the Launchpad bug report
[04:51] <paultag> ssj6akshat, kosher?
[04:51] <ssj6akshat> that was easy
[04:51] <paultag> ssj6akshat, ( It's now showing up as debbug #602265 )
[04:51] <paultag> ssj6akshat, heck yeah :)
[04:51] <paultag> ssj6akshat, keep rocking!
[04:53] <paultag> ssj6akshat, did you add the BTS ( debian bug tracking system ) link to the report?
[04:53] <ssj6akshat> paultag, should it be in grsync(Ubuntu) ?
[04:54] <paultag> ssj6akshat, that's OK. Just add the BTS link on LP
[04:54] <ssj6akshat> ok
[04:54] <paultag> ssj6akshat, LP ( and hopefully the maintainer ) will do the rest
[04:54] <persia> Debian bug #602265
[04:54] <ubot2> Debian bug 602265 in grsync "Too geeky description of grsync in software center" [Wishlist,Open] http://bugs.debian.org/602265
[04:55] <persia> Warning: some folk might complain that Software Center is an Ubuntu-only tool.  If so, point out that the same problem exists for arbitrary package managers.
[04:55] <paultag> persia, +1, it's dpkg
[04:55] <persia> Also, it still needs a better description: I suspect that if the Debian Maintainer had one, they would have already changed it.
[04:55] <paultag> looks good ssj6akshat, great work
[04:56] <ssj6akshat> uh-oh
[04:56] <ssj6akshat> school time
[04:56] <ssj6akshat> brb
[08:19] <Shock> hi. my digital camera is not detected/mounted. what package should I report the bug against?
[08:51] <algnod> hi all, i have confirmed Bug #655142 and would need someone to please set it to triaged, thanks!
[08:51] <ubot2> Launchpad bug 655142 in liferea (Ubuntu) "attachment open program parameter disappear on restart (affects: 1) (dups: 1) (heat: 167)" [Undecided,Confirmed] https://launchpad.net/bugs/655142
[09:13] <thekorn> algnod: done
[09:14] <thekorn> algnod: have you checked the upstream bug tracker if this bug is already reported there?
[09:15] <algnod> thekorn, thanks, yeah I was wondering does this kind of bug get reported upstream? and if so, do i create a new bug upstream if i do not find it?
[09:17] <thekorn> algnod: yes please. search their bug tracker at http://sourceforge.net/tracker/?atid=581684&group_id=87005&func=browse, if this bug is already there link it to the bugreport on launchpad
[09:17] <thekorn> if not, please report the issue there, and do the link afterwards
[09:17] <algnod> thekorn: will do so, thanks again
[09:18] <thekorn> great, thank you!
[13:38] <halvors> I have a big bug report here who need a fix.
[13:39] <halvors> Can someone look at this:  https://bugs.launchpad.net/ubuntu/+bug/668641 ?
[13:39] <ubot2> Launchpad bug 668641 in ubuntu "GNOME does not load theme after innstalling NVIDIA non-free driver (affects: 1) (heat: 6)" [Undecided,New]
[13:46] <charlie-tca> halvors: we do not do the fixing here, we simply triage the bugs to make sure they are ready for the developers to work on them.
[13:46] <halvors> Yes ok,
[13:47] <halvors> But then make sure they are ready for the developers to work on this bug
[13:47] <halvors> Look at screenshoot, this is big!
[13:47] <charlie-tca> Many bugs are critical, but maybe we are doing something at the moment?
[13:49] <halvors> Then its normall to assign it to someone.
[13:49] <halvors> Or?
[13:49] <charlie-tca> No, please do not assign it to anyone.
[13:49] <halvors> No
[13:49] <halvors> I will not.
[13:50] <halvors> But you gays in the bug squad can do it :)
[13:50] <halvors> Right?
[13:50] <charlie-tca> I realize it is extremely important to you, but I can not drop what I am doing to jump right on every bug filed
[13:50] <halvors> Yes, understand
[13:50] <halvors> But i know a lot of my friends have this bug too.
[13:51] <charlie-tca> Then perhaps you could have them add comments to the report also. That helps us confirm it
[13:51] <Pici> Or use the 'this affects me too' button
[13:52] <halvors> I told that one of my friend to do it.
[13:53] <halvors> But they other does not know anything about computers :)
[13:53] <simar> Hey to what package  the bugs related to special function keys(volume keys) should be assigned ..
[13:53] <charlie-tca> simar: normally linux
[13:54] <simar> charlie-tca, straight away to linux. I mean some interface of gnome should be handling it..
[13:54] <simar> charlie-tca, https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/560223
[13:54] <ubot2> Launchpad bug 560223 in xserver-xorg-input-synaptics (Ubuntu) "Function buttons on Sony vaio PCG-r505Gl are "crasy" (affects: 1) (heat: 19)" [Undecided,New]
[13:54] <simar> charlie-tca, wrongly assigned to synaptics package
[13:58] <charlie-tca> simar: https://wiki.ubuntu.com/Hotkeys/Troubleshooting
[13:58] <charlie-tca> normally the kernel, which is linux
[13:59] <simar> charlie-tca, ok, then let the kernel team handle it.. thanks a lot for help
[14:14] <ssj6akshat> whoa netsplit
[15:31] <mahen> Hi there ! I have a really simple question : I joined the bugsquad and asked for a mentor. I'm definitely not in a hurry : should I wait for a mentor before doing any triaging ?
[15:57] <charlie-tca> mahen: no
[15:58] <charlie-tca> mahen: you can start by reading the documentation on the wiki, then if you have any questions, you can ask them here.
[15:58] <mahen> charlie-tca: OK thanks ; I guess I already read most of it actually
[15:58] <charlie-tca> Great! No reason to wait then.
[15:59] <mahen> charlie-tca: I'm just afraid of making the other triagers waste their time by doing something wrong :)
[15:59] <cprofitt> mahen: do not worry about doing something wrong
[15:59] <cprofitt> or wasting people's time
[16:00] <cprofitt> if you want to ease in to things the Beginners Team would be willing to help you too.
[16:00] <mahen> cprofitt: Okay, thanks, I'll check this :)
[16:00] <cprofitt> We have a few people in Bug-Control that could guide you through the process... though charlie-tca and hggdh are by far the best people I have run in to and very willing to help
[16:00] <cprofitt>  the channel is #ubuntu-beginners-team
[16:01] <cprofitt> this is our wiki https://wiki.ubuntu.com/BeginnersTeam
[16:01] <mahen> OK, thanks !
[16:01] <cprofitt> and their will be some changes in the near future with the team structure
[16:01] <charlie-tca> We consider it okay if you are really trying and make a mistake. We can fix anything
[16:01] <cprofitt> +1 charlie-tca
[16:02] <mahen> Okay, that's nice to hear.
[16:02] <cprofitt> mahen: I met charlie-tca and he is very, very knowledgeable and very willing to help
[16:02] <cprofitt> never have any fear of asking for help
[16:03] <cprofitt> its in our best interest to help you... so you can grow and become more able to help the community as a whole
[16:03] <micahg> charlie-tca: almost anything :)
[16:03] <mahen> yeah, sure. I'll try not to abuse this help
[16:03] <charlie-tca> so true
[16:04] <micahg> as someone recently posted, if nuclear codes get into a bug, we can't fix that :)
[16:31] <thekorn> .o0(nuclear code? wtf?!)
[16:32] <micahg> thekorn: bug 668267
[16:32] <ubot2> Launchpad bug 668267 in malone "need a way to be able to remove nuclear launch codes from comments on bugs (affects: 1) (heat: 6)" [High,Triaged] https://launchpad.net/bugs/668267
[16:33] <thekorn> haha, good sense of humor ;)
[16:35] <nigelb> heh
[16:36] <charlie-tca> but often true, too
[16:50] <charlie-tca> Meeting in #ubuntu-quality for QA in 10 minutes
[17:22] <rusivi> It looks like bug 668267 is a dup of bug 80895
[17:22] <ubot2> Launchpad bug 668267 in malone "need a way to be able to remove nuclear launch codes from comments on bugs (affects: 4) (heat: 20)" [High,Triaged] https://launchpad.net/bugs/668267
[17:22] <ubot2> Launchpad bug 80895 in malone (and 1 other project) "Give people five minutes to edit/delete their comment (affects: 48) (dups: 8) (heat: 246)" [Low,Triaged] https://launchpad.net/bugs/80895
[17:23] <deryck> it's not.  The second wants delete and 5 minute window.  The first is for admins on lp to use.
[17:24] <deryck> same root issue though
[17:43] <rusivi> k ty
[18:47] <njin> Hello guys, have you noyice about Maverick that  don't understand that the pc is downloading a file or watching a film and go to screensaver or Hibernation ?Thanks
[18:47] <njin> *notice
[19:54] <njin> Hello to all, heve you notice about pedro_ ?
[19:57] <palhmbs> njin, I haven't got very far on tracking down printing problems....
[19:57] <palhmbs> njin, hopefully I'll find some time today
[21:05] <BUGabundo> evening
[21:08] <njin> I'm looking for a german with laptop that look in the screenshot https://bugs.launchpad.net/firefox/+bug/510024 thanks
[21:08] <ubot2> Launchpad bug 510024 in firefox-3.5 (Ubuntu) (and 1 other project) "screensaver appear while watching a video in firefox (affects: 1) (heat: 12)" [Wishlist,Triaged]
[21:10]  * persia thinks someone who can read German is more useful than someone who is German and that desktops work just as well as laptops.  Which comment has the screenshot?
[21:10] <njin> sorry wrong paste bug 670092
[21:10] <ubot2> Launchpad bug 670092 in ubuntu "Ubuntu 10.10 crahes while activating standby mode (affects: 1) (heat: 8)" [Undecided,Incomplete] https://launchpad.net/bugs/670092
[21:11] <njin> in the url i have 510024 but it show 670092, i think that i have to clean the cache
[21:13] <persia> Nothing there looks too abnormal.
[21:13] <persia> So, would you like to learn the trick to be able to read screenshots in every language?
[21:13] <charlie-tca> seems like we should check if the screensaver turns on while watching a video in english too
[21:14] <njin> persia: of course
[21:14] <persia> Based on the bug description, I think it's a regression in the kernel/graphics drivers and has nothing to do with the settings, but that needs confirmation.
[21:14] <persia> njin, OK.  You know you want to read the power-manager dialog.  Do you know which package contains it?
[21:18] <njin_> persia: sorry disconnect
[21:19] <persia> njin, OK.  You know you want to read the power-manager dialog.  Do you know which package contains it?
[21:19] <njin_> persia:no, i ask reporter to run apport-collect gpm
[21:20] <persia> Wait!
[21:20] <persia> We don't know it's a gpm bug.
[21:20] <persia> Plus "gpm" is a mouse emulation program.
[21:20] <njin_> yes
[21:20] <persia> So, what package do you *think* it might be?
[21:21] <njin_> gnome-power-manager
[21:22] <njin_> persia:^^
[21:23] <persia> OK, so go grab that source package.
[21:27] <njin_> persia:source_gnome-power-manager in /usr/share/apports/package-hooks ?
[21:28] <persia> No.  Create a new scratch directory, and run `apt-get source gnome-power-manager`
[21:49] <persia> njin_, How are you doing with the source download?
[21:51] <njin_> persia: I have the /var/lib/dpkg busy and net problem
[21:52] <persia> Oh, ugh.  good luck with that.  Let me know when you have source, and we'll get back to the guide to reading error messages in any language.
[21:53] <njin_> thanks
[22:07] <njin_> persia:done
[22:08] <njin_> persia: po files?
[22:09] <persia> You got it.  I'm in the middle of something, but I'll catch up with you in a bit.
[22:09] <njin_> persia: ok thanks, good work
[22:17] <njin_> persia: is too late for me, can we see it tomorrow? thanks
[22:24] <njin_> persia: good night
[22:25] <persia> njin: Sorry.  Sleep well.  Catch you tomorrow.