/srv/irclogs.ubuntu.com/2010/11/05/#ubuntu-bugs.txt

real_atei'm used to IRC as well so i don't see messages like "ask over here" translated as "don't ask those sort of questions here dumb a**"00:00
real_ate... i'm always afraid i give that impression sometimes :/ but i guess thats the limitations of text based communications eh?00:01
real_ateanyway, i'm off to bed! nice chatting and thanks again for all the help00:01
real_atebye!00:01
persiaWe tend to start from the assumption that everyone is respectful and trying to help, and that makes up for a lot of the limitations of text.00:01
persiaHave a good night.00:01
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bcurtiswxwow, a semi philosophical discussion earlier.  That would make for a funny e-mail.  Bug Triage: Top 10 things triagers _really_ mean when they request you ask elsewhere. ;)03:45
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oliver602names with numbers are clearly out of fassion13:43
JFothere is an IRC fashion?13:44
oliver602dont know but im not with it if there is13:45
hggdhif there is such a fashion, I am certainly out of it. By definition, I do not follow fashion, I create it13:47
thekornhi guys, what the state of the maverick -proposed archive? is it closed in some way, or not yet open?13:54
joumetalhi. could someone triage bug 67095513:55
ubot2Launchpad bug 670955 in linux (Ubuntu) "network doesn't work in 2.6.37-2-generic (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/67095513:55
hggdhthekorn: it should be open already, we have had some updates14:00
thekornhggdh: it seems to me that I did not get any new packages since about a week14:02
thekornI'm esp. waiting for the rythmbox package from bug 65924414:03
ubot2Launchpad bug 659244 in rhythmbox (Ubuntu Maverick) (and 2 other projects) "Tracks synced to iphone won't play (affects: 22) (dups: 3) (heat: 138)" [Low,Confirmed] https://launchpad.net/bugs/65924414:03
JFohggdh, fashion should be a statement and not a question. :-)14:03
hggdhthekorn: let me check on what I updated14:04
hggdhJFo: then I am full of statements, most of them disregarded ;-)14:04
JFohggdh, heh me too :)14:04
hggdhthekorn: looking at synaptic, I have a lot of packages in maverick-proposed14:06
hggdhthekorn: I do not think this one has been built yet14:07
thekornhmm14:07
thekornI'll ask didrocks14:07
charlie-tcahmm, I broke natty14:09
thekornthere is a -proposed freeze for linaro14:13
JFoexcellent work charlie-tca :)14:14
charlie-tcathanks, JFo14:18
JFo:)14:19
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charlie-tcaWell, I need some help getting the package right for bug 54329815:22
ubot2Launchpad bug 543298 in linux (Ubuntu) "TP-Link TL-WN321G usb wireless device not work, xubuntu 9.10 (affects: 3) (heat: 22)" [Medium,Confirmed] https://launchpad.net/bugs/54329815:22
charlie-tcawireless works in Lubuntu, Xubuntu, Kubuntu, but not in Ubuntu15:23
charlie-tcaShould all be using the same kernel15:23
charlie-tcaapparently, I don't know what package is different when it comes to detecting the wireless device15:24
charlie-tcanm15:25
charlie-tcaMy mistake, I do know what is happening now.15:26
chrisccoulsongrrrrr, who on earth is braulioareis?15:43
chrisccoulsonhe's going around assigning himself to random bugs and closing them as fixed15:44
hggdhchrisccoulson: can you give me a bug#?15:44
hggdhand... <sigh/> there we go, yet another one15:44
charlie-tcacan't really "win", it seems15:45
chrisccoulsonhggdh, bug 671397, bug 670332 and bug 671394 are just some15:45
ubot2Launchpad bug 671397 in gnome-terminal (Ubuntu) "Add an option to open the file browser when a path is highlighted (affects: 1) (heat: 6)" [Undecided,Fix committed] https://launchpad.net/bugs/67139715:45
ubot2Launchpad bug 670332 in qjackctl (Ubuntu) "qjackctl 0.3.6-1ubuntu1 FTBFS (affects: 1) (heat: 6)" [Medium,Triaged] https://launchpad.net/bugs/67033215:45
ubot2Launchpad bug 671394 in xulrunner-1.9.2 (Ubuntu) (and 1 other project) "Xulrunner-1.9.2 and xulrunner-2.0 stall out on configuring (affects: 1) (heat: 6)" [Undecided,Fix released] https://launchpad.net/bugs/67139415:45
hggdhchrisccoulson: looking into it15:47
chrisccoulsonhggdh, thanks15:48
hggdhoh boy, it is not one single change...15:53
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hggdhwell, I cannot do much on the Ubuntu Manual and Ubuntu Tour16:01
hggdhchrisccoulson, pedro_ I sent am email to braulioareis, let's see what happens now16:01
pedro_thanks hggdh16:02
chrisccoulsonthanks hggdh16:04
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hggdhchrisccoulson: I cannot change bug 671394 on the Mozilla PPA16:15
ubot2Launchpad bug 671394 in xulrunner-1.9.2 (Ubuntu) (and 1 other project) "Xulrunner-1.9.2 and xulrunner-2.0 stall out on configuring (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/67139416:15
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flipefrhi16:52
flipefrcan anybody take a look of bug 66851216:53
ubot2Launchpad bug 668512 in gcalctool (Ubuntu) (and 1 other project) "Positive fractional power of zero is not undefined (affects: 2) (heat: 12)" [Undecided,Confirmed] https://launchpad.net/bugs/66851216:53
pedro_flipefr, I've set it as Triaged/Low since evfool sent it upstream16:56
pedro_flipefr, now it needs to be looked by a developer16:56
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flipefrthanks pedro_16:59
pedro_you're welcome, thanks for helping16:59
flipefrpedro_: can you look at bug 668659 if you could reproduce it17:01
ubot2Launchpad bug 668659 in ubiquity (Ubuntu) "The installer has failed (El instalador ha fallado) (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/66865917:01
pedro_flipefr, sure17:01
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flipefrpedro_: i understand that should take time make a full instalation as the bug report so it is not necessary if can't look at it now17:06
flipefrpedro_: it was just because i can not reproduce it, maybe someone here could17:06
pedro_flipefr, if i understand correctly, the reporter was doing an installation from USB disk?17:07
pedro_flipefr, i performed one today morning and worked fine though17:07
pedro_flipefr, would be better to analyze the logs rather than trying to reproduce the issue, that might be really tricky17:07
flipefrpedro, yes he used an usb and after that he tried with a cd17:07
flipefrpedro_, next time i would only look at the logs17:08
flipefrpedro_, do you see anything interesting?17:10
charlie-tcaflipefr: There are a couple of tracebacks in syslog. Perhaps ask to have the logs from /var/log/installer attached as separate files.17:23
charlie-tcathen the report can be triaged17:23
flipefrok, next time i will do, thanks charlie-tca17:28
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cprofitthggdh: you on?18:15
hggdhcprofitt: I am18:16
cprofittwe are retooling a bit for our Focus Group18:16
cprofitthttps://wiki.ubuntu.com/BeginnersTeam/FocusGroups/Bugs18:16
cprofittlet me know if there is anything you want on that page in regards to testing, QA or bugs18:16
cprofittI will ensure it gets in there18:16
cprofittthat page is focused on just bugs right now... but it will be for all three when we are done18:17
cprofitt... sorry for not asking how you are first...18:17
cprofitthow are you?18:17
hggdhheh18:19
hggdhI got the ubuflu, but am slowly getting better.18:19
hggdhI hope18:19
bilalakhtarubuflu?18:20
cprofittI was lucky and did not get that...18:20
cprofittubuflu -- attendees of UDS often get that post UDS18:20
bilalakhtarWhat does that mean?18:20
bilalakhtarIs it an addiction to Ubuntu?18:20
* bilalakhtar is curiou since he has heard this word on other channels as well18:21
hggdhUbuntu Flu... it is an addtion you really do not want to have18:21
* micahg had it Fri-Mon18:21
cprofittits basically getting tired and sick18:21
cprofittmost likely from being tired and exposed to lots of people at UDS18:21
hggdhyes. Next time I will carry a gallon of Lysol, and keep on spraying it around me18:22
cprofittlol18:22
cprofittwear a bee keeper costume maybe?18:22
hggdhbetter a biological space suit18:22
cprofittooh... yeah... that would work18:23
pedro_or an human sphere ;-)18:23
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cprofitta mobile bio-dome?18:24
cprofitthey pedro_ you can help with that page too if you like18:24
pedro_cprofitt, ok, i'll have a look to it in a bit18:24
cprofittI want to ensure the focus group helps onboard people to the Testing / QA / Bug Control teams18:24
cprofittthanks pedro_18:25
pedro_no problem18:26
hggdhsounds nice, cprofitt, What would you like from us?18:27
hggdhmembership, etc18:27
hggdh?18:27
cprofitthggdh: some guidance to ensure we are doing the right thing18:30
cprofittand potentially some folks that are willing to mentor new folks -- which I think you already have18:30
cprofittI just want to make sure we are good at showing people the ropes and helping you get more people involved in the process18:30
cprofittduanedesign: is actually working on that page so it is not done yet18:31
hggdhcprofitt: I will request membership there now; we are also rewriting the Bug/* pages, trying to make them clearer18:31
cprofittnice18:31
cprofittthanks hggdh18:31
hggdhpersonally, I like the idea (and had already told you that)18:32
* cprofitt nods18:32
cprofittyep, we are down to the doing now.18:33
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njinHello, this (freeze sometimes) in xorg.old Warning: Xalloc: requesting unpleasantly large amount of memory: 0 bytes. | after line:(II) USB Optical Mouse: initialized for relative axes.is right assign it to xserverxorg-input-evdev  ?20:21
njinThanks20:21
njinpersia: can i disturb a moment ^^^20:25
njinbug 63609420:26
ubot2Launchpad bug 636094 in xserver-xorg-input-evdev (Ubuntu) "Random system freeze (affects: 4) (heat: 22)" [Undecided,New] https://launchpad.net/bugs/63609420:26
njinyofel: hello, can i bisturb a moment ? ^^^^^ Warning: Xalloc: requesting unpleasantly large amount of memory: 0 bytes. | after line:(II) USB Optical Mouse: initialized for relative axes.is right assign it to xserverxorg-input-evdev  ?20:28
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persianjin, We frown on poking specific folk to ask for help with triage.20:30
yofelif that's what's handling the mouse yes, I fear I'm the wrong person to ask about X..20:30
persiaBetter to ask the channel generally.  Someone else may know better, and the person you are poking will probably either answer, or be doing something else.20:31
njinpersia,jofel.thanks20:32
njinyofel:thanks20:32
persiaYeah, I've no idea if that's the right package either.  In some ways, I think it's likely to be kernel, because it's described as a system hang.  Needs more (qualified) investigation.20:34
njinbdmurray: Hello, sorry if disturb. Do you love X ? bug 636094 assign to -input-evdev ? | Warning: Xalloc: requesting unpleasantly large amount of memory: 0 bytes. | after line:(II) USB Optical Mouse: initialized for relative axes.20:36
ubot2Launchpad bug 636094 in xserver-xorg-input-evdev (Ubuntu) "Random system freeze (affects: 4) (heat: 22)" [Undecided,New] https://launchpad.net/bugs/63609420:36
njinhelo to all, can someone set importance to hight ?21:01
yofelnjin: every bug control member here can set the importance, but you'll have to tell us for which bug and why you think it should be high please21:06
paultagyofel, I think he means bug 63609421:07
ubot2Launchpad bug 636094 in xserver-xorg-input-evdev (Ubuntu) "Random system freeze [Xalloc: requesting unpleasantly large amount of memory: 0 bytes.] (affects: 4) (heat: 22)" [Undecided,Confirmed] https://launchpad.net/bugs/63609421:07
paultaghe posted it a few minutes ago21:07
njinbug 636094 set importance to Hight because system freeze, reported by 4 person, afflict Lucid maverick21:08
paultagIt's not been triaged21:08
paultagnjin, you're Fabian -- the one asking the people to collect info?21:11
njinyes21:11
njini'm fabio marconi21:11
paultagOK21:11
paultagnjin, are you experiencing this bug?21:12
njinpaultag. no21:12
paultagnjin, OK.21:12
paultagnjin, I'm not sure on the severity -- it might be that the system is low on RAM. I can't tell, I'm not an xorg guy. I'll triage it, and mark it as Medium. If you can go into #ubuntu-x, and get someone to comment on that bug that it's an issue with xorg, I will mark it High21:13
paultagnjin, but you're right -- this is a usability issue, but I just don't know Xorg that well21:14
njinpaultag: http://ubuntuforums.org/showthread.php?p=10014091 report 2 giga of ram21:14
paultagI saw that21:15
njinan dthe first reporter said that he has problem with mouse21:15
paultagnjin, if you could ask someone in #ubuntu-x to comment on that, please :)21:16
njinpaultag: ok, thanks21:16
paultagnjin, thank you :)21:16
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bdmurraypaultag: why is bug 660864 tagged verification-needed?  that tag is for SRUs.22:00
ubot2Launchpad bug 660864 in linux (Ubuntu) "Ubuntu 10.10 Atheros AR9285 Wireless disconnects ( atl1c ) (affects: 5) (heat: 26)" [Undecided,New] https://launchpad.net/bugs/66086422:00
paultagbdmurray, sorry, I was half-awake when I did that. My fault. I had a window open and it caught my eye as being a tag for testers to come in and check. It's wrong, I'm sorry. I'll remove it.22:03
bdmurraypaultag: no problem, is there something unclear about the tag or we can do to avoid confusion?22:04
paultagbdmurray, won't happen again.22:04
paultagbdmurray, no, for some reason I thought that was a tag for testers to come and verify a new bug when I did it22:05
paultagbdmurray, I don't know that it actually needs a tag like that since that's what the triage process it's self does :)22:05
bdmurraypaultag: right new implies that verification is needed22:05
paultagbdmurray, yessir22:05
paultagtotally my fault, I was careless22:06
bdmurrayits not a big deal, I was just wondering what was up22:08
paultagbdmurray, yeah, that guy came in here waving around that he wrote an article about how we don't respond to bugs ( it was less then a week or something ) and how Canonical is blah blah blah ( I stopped listening after a while ), so I walked him into ubuntu-kernel and threw some stuff on the bug to make him happy -- it was late here, but I did not want it "blowing up" or whatever.22:10
paultagWhops. Looks like he still wrote an article about it. -- http://www.linuxjournal.com/content/ubuntu-bug-reporting22:17
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charlie-tcapersia: bug 64288823:31
ubot2Launchpad bug 642888 in at-spi (Ubuntu) "system bell no beep (affects: 1) (heat: 8)" [Undecided,New] https://launchpad.net/bugs/64288823:31
charlie-tcaany ideas on it?23:31
persiacharlie-tca, Confirm that this is lucid, and which was the "previous version".  Repeat the test case to replicate (may need more discussion to confirm the test case with the reporter).23:36
charlie-tcathanks23:37
persiaNext, confirm that the system beep is working *at all* in other contexts: it may be that something deeper (kernel device, etc.) changed (I think there was a change in how pcbeep was handled hardy->lucid, but I may be misremembering timing)23:38
charlie-tcaAFAIK, system beep has been blacklisted, since most pc's no longer have internal speakers.23:39
persiaOnce you narrow it to the a11y stack for a specific release, repeat the test against natty (or maverick, with some loss of currency) to make sure it's still broken, and get someone to examine the sticky-keys notification path to ensure it is still configured to make a beep by default with the current audio stack.23:39
persiaMost PCs have speakers: they just aren't using that wiring path :)23:40
charlie-tcaUser can't use his hands, using a straw perhaps, and the bells will be needed for him23:40
persiaI suspect the problem to be a need to port the alert sound to newer APIs (maybe libcanberra: check with TheMuso once you've tracked the problem), but that suspicion is based on the assumption that the reporter upgraded from hardy to lucid and that my memory is correct, both of which should be validated.23:41
persiaYeah, lack of hands is frustrating, and we need to sort the bug: we just need to make sure we have a replicable test case to target for fix (and add to the a11y test cases for release testing) before we can do that much.23:42
BUGabundooias o/23:43
persiaIt's probably also worth testing the two-keys problem, and maybe filing a second bug on the user's behalf: I suspect that needs to be tracked/fixed separately.23:43
persia(and I don't think it's best service to ask that user to go file another bug report if we can verify ourselves)23:43
charlie-tcaagreed. If I can reproduce the issue, I can take care of the rest of it.23:45

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