[11:39] <duanedesign> good morning all
[11:41] <mahen> enjoy your lunch ! ;)
[11:41] <mahen> (ah, timezones !)
[14:38] <gabri> hi all, hi jdobrien hi rye
[14:38] <gabri> I'm still blocked in the TRY_AGAIN Loop
[14:39] <jdobrien> gabri, hmm...very strange
[14:39] <gabri> why very strange?
[14:40] <jdobrien> gabri, have you filed a bug yet?
[14:40] <jdobrien> gabri, I'm going to need to call in reinforcements to find out why you get that error
[14:41] <gabri> and this will happen when?
[14:42] <gabri> because in the next two weeks I'm out of the office and then today should be the only day that i can contriubte in some way
[14:42] <jdobrien> gabri, do you get this problem on your computer at home or just at work?
[14:43] <gabri> only here at work
[14:43] <gabri> thus i suppose that the mistake is something local
[14:43] <gabri> here
[14:46] <jdobrien> gabri, when you look at the web interface, is everything there?
[14:46] <gabri> i'll check but i dont think so
[14:46] <jdobrien> gabri, so i want to make sure i get the full picture
[14:47] <jdobrien> gabri, you have two different computers right? one at home and one at work
[14:47] <gabri> yes
[14:47] <jdobrien> gabri, which computer did you create the files/directories on?
[14:47] <gabri> work
[14:48] <jdobrien> gabri, have any of the files/directories created on your work computer shown up on the web site?
[14:49] <gabri> only those created say two weeks ago
[14:49] <gabri> the files created more recently
[14:50] <jdobrien> gabri, are you on your work computer now?
[14:50] <gabri> yes
[14:50] <jdobrien> gabri, what is the output of u1sdtool -s
[14:50] <gabri> the files created more recently are the ones that are stucked in a move loop
[14:51] <gabri> State: QUEUE_MANAGER
[14:51] <gabri>     connection: With User With Network
[14:51] <gabri>     description: processing queues
[14:51] <gabri>     is_connected: True
[14:51] <gabri>     is_error: False
[14:51] <gabri>     is_online: True
[14:51] <gabri>     queues: WORKING_ON_BOTH
[14:52] <jdobrien> gabri, do you leave your computer on at work or do you reboot it daily?
[14:53] <gabri> it's a laptop so i need to shut it down every night
[14:53] <jdobrien> ok
[14:55] <jdobrien> gabri, can you paste the result of tail -n 100 ~/.cache/ubuntuone/log/syncdaemon.log
[14:57] <jdobrien> gabri, in a pastebin of course :)
[14:58] <gabri> yes man I've pasted there ... simply forgot to give you the link ...:(
[14:58] <gabri> http://paste.ubuntu.com/526349/
[15:01] <jdobrien> gabri, do you know your ubuntu one username?
[15:01] <jdobrien> gabri, or the email you used when you registered? you can send it in a private channel if you like
[15:02] <gabri> i'll send on the private channel wait
[15:10] <jdobrien> gabri, i'll be silent for a moment while i check the database
[15:11] <gabri> ok i'm here ping me when ready
[15:12] <jdobrien> gabri, do you have that folder shared with a lot of people?
[15:13] <gabri> the folder "CppLesson" which is the one blocked in the TRY_AGAIN loop is not shared with others
[15:13] <jdobrien> gabri, are any of it's parent folders shared?
[15:13] <gabri> no
[15:13] <gabri> oh
[15:13] <gabri> wait parent
[15:13] <gabri> yes
[15:14] <gabri> not parent say brother
[15:14] <jdobrien> ok
[15:14] <jdobrien> does it have a log of files in it?
[15:14] <gabri> at the same level there's PhpLesson which is shared with others
[15:14] <jdobrien> lot
[15:14] <jdobrien> no log
[15:14] <jdobrien> ?)
[15:14] <gabri> yes
[15:15] <jdobrien> hundreds? thousands?
[15:15] <gabri> hundreds
[15:15] <gabri> ls -lR CppLessons/ | wc -l
[15:15] <gabri> 124
[15:15] <jdobrien> oh
[15:15] <jdobrien> that's not really much
[15:16] <jdobrien> Lunar_Lamp, wait
[15:17] <jdobrien> Lunar_Lamp, sorrry...false ping
[15:17] <Lunar_Lamp> Twice the false ping! ;-)
[15:19] <jdobrien> :)
[15:20] <jdobrien> gabri, can you make a copy of that folder that you moved and put it somewhere safe? outside of ubuntu one?
[15:20] <gabri> already done
[15:20] <jdobrien> gabri, also, does CppLessons show up on the web?
[15:20] <gabri> the folder shows in the web page
[15:20] <gabri> some of his children also
[15:20] <jdobrien> gabri, delete it on the web
[15:20] <gabri> ok
[15:21] <gabri> it's better if disconect my client before?
[15:21] <jdobrien> doesn't matter
[15:21] <gabri> ok
[15:21] <jdobrien> as long as you have the client connected
[15:21] <jdobrien> i mean as long as you have the files safe
[15:22] <gabri> ah ok
[15:22] <beuno> kklimonda_, ping
[15:23] <jdobrien> gabri, it looks like you have several move operations in that log, what is the relationship between those directories?
[15:24] <gabri> the move operations result from a mv folder1 folder2 since i ve adopted a different naming structure during baking the exercise for my students
[15:25] <gabri> i moved Lez1 to Lez1-Dev
[15:25] <gabri> inside Lez1-Dev there's children named from es1 to esN where N is the biggest number obviosuly
[15:26] <jdobrien> gabri, where are they in relation to CppLessons?
[15:26] <gabri> ~/Ubuntu One/CppLessons/Lez1-Dev/es1
[15:26] <kklimonda_> beuno: pong
[15:26] <gabri> ~/Ubuntu One/CppLessons/Lez1-Dev/es2
[15:26] <gabri> and so on
[15:26] <jdobrien> gabri, ok
[15:27] <jdobrien> gabri, did the deletions of CppLessons work?
[15:27] <gabri> ~/Ubuntu One/CppLessons/Lez2-Array/es1
[15:27] <beuno> kklimonda_, false alarm, fix for missing songs has been deployed, but the script to fix existing users hasn't been un yet
[15:27] <gabri> jdobrien, it doesn't seem to work I still can see CppLessons there
[15:28] <jdobrien> gabri, ok, disconnect the client then
[15:28] <gabri> done
[15:28] <jdobrien> gabri, u1sdtool -d
[15:28] <gabri> already done
[15:28] <gabri> :)
[15:29] <jdobrien> gabri, we'll give it a minute
[15:29] <gabri> ok
[15:29] <jdobrien> gabri, there's locks on your record still that may take a few to release
[15:29] <gabri> ok
[15:30] <jdobrien> gabri, what is the output of  find ~/.local/share/ubuntuone/syncdaemon/move_limbo/ -type f
[15:35] <jdobrien> gabri, ok, looks like your records have freed up, can you refresh the web and see if it's deleted...if not delete it now
[15:38] <gabri> sorry jdobrien
[15:38] <gabri> what are u suggesting ?
[15:38] <gabri> some problems with the intrnet connection
[15:38] <jdobrien> gabri suggesting?
[15:38] <jdobrien> gabri, can you check the web to see if that folder still exists?
[15:39] <gabri> oh the last command u send me ?
[15:39] <gabri> the folder is still here
[15:39] <gabri> i could see it through the web
[15:42] <jdobrien> gabri, can you delete it from the web now?
[15:42] <jdobrien> gabri, make sure your client is disconnected
[15:42] <jdobrien> :)
[15:42] <jdobrien> needed to switch computers
[15:46] <gabri> jdobrien , sorry again
[15:46] <gabri> the files are still there
[15:46] <gabri> at the place I leaved them at
[15:47] <jdobrien> gabri, on the web?
[15:47] <gabri> yes
[15:47] <gabri> nothing happened
[15:47] <jdobrien> gabri, hmm.
[15:49] <jdobrien> gabri, can you try deleting the indiviual subfolder?
[15:49] <gabri> ok
[15:50] <gabri> ok gone
[15:50] <gabri> no more cpplessons on the web
[15:50] <jdobrien> gabri, finally :)
[15:50] <gabri> yuppi
[15:50] <jdobrien> gabri, so now connect your client
[15:50] <gabri> ok
[15:51] <gabri> connected
[15:51] <gabri> coffee time give me 5 minutes
[15:51] <jdobrien> gabri, let's wait for a while and see if you get to idle
[15:51] <jdobrien> perfect timing
[15:51] <gabri> :P
[15:51] <gabri> yep
[15:52] <gabri> thanks very much for now see U later
[15:52] <jdobrien> gabri, i'll ping you in a while to see if your client is IDLE
[16:12] <gabri> jdobrien
[16:12] <gabri> queues: IDLE
[16:13] <gabri> no more content or metadata pending
[16:14] <jdobrien> gabri, great
[16:15] <gabri> this is quite annoying indeed
[16:15] <jdobrien> gabri, is your computer going to be connected long enough to upload those files?
[16:15] <gabri> how can i control?
[16:15] <jdobrien> gabri, good point
[16:16] <gabri> looking them one by one it could be a little bit boring
[16:16] <jdobrien> gabri, what i mean is, if your not about to leave, you should be able to put that folder back in
[16:17] <gabri> u1sdtool --waiting-content give no more ouput
[16:17] <gabri> the folder is back in i can access to some files chosen randomly
[16:18] <gabri> and the Ubuntu One folder shows the tick icon
[16:18] <danyR> gabri: try u1sdtool --waiting-metadata | ws -l
[16:18] <jdobrien> gabri, let it sync (its all on the web) before fiddling with the files :)
[16:18] <gabri> empty danyR
[16:19] <danyR> and what does u1sdtool --status gives?
[16:19] <gabri> State: QUEUE_MANAGER
[16:19] <gabri>     connection: With User With Network
[16:19] <gabri>     description: processing queues
[16:19] <gabri>     is_connected: True
[16:19] <gabri>     is_error: False
[16:19] <gabri>     is_online: True
[16:19] <gabri>     queues: IDLE
[16:20] <jdobrien> gabri, is everything on the web?
[16:20] <gabri> suppose so i do not have time to check every single files
[16:21] <jdobrien> gabri, cursory checks are fine :)
[16:21] <jdobrien> or lots of cursing
[16:21] <jdobrien> :)
[16:22] <danyR> gabri: that's exactly what my u1 outputs and it's totally sinced.
[16:22] <danyR> synced*
[16:22] <gabri> i suppose everything is synced since the ubuntu one folder shows the green tick icon
[16:23] <gabri> this afternoon it showed the "syncing icon"
[16:23] <gabri> and now everything seems to be in plase
[16:23] <jdobrien> gabri \o/
[16:24] <gabri> this evening back home I'll check what will be synced on the home laptop
[16:24] <gabri> I'll send U a report
[16:24] <jdobrien> gabri, thanks
[16:24] <gabri> thanks for your time jdobrien
[16:24] <jdobrien> np
[17:51] <vbabiy> u1sdtool
[17:51] <vbabiy> Traceback (most recent call last):
[17:51] <vbabiy>   File "/usr/bin/u1sdtool", line 33, in <module>
[17:51] <vbabiy>     from ubuntuone.syncdaemon.tools import SyncDaemonTool
[17:51] <vbabiy> ImportError: No module named syncdaemon.tools
[17:51] <vbabiy> was trying to move from nighlty to what comes with 10.04
[18:01] <shane4ubuntu> ok, when I'm editing a document in Openoffice in a U1, it gets synced often while I'm editing it and I end up with a lot of conflict files is that normal?