/srv/irclogs.ubuntu.com/2010/11/13/#ubuntu-installer.txt

Chaos_Zero...hello?02:42
Chaos_Zerohello?02:43
Chaos_Zerohello?02:44
Randum_JoeZero, you are posting, but there doesn't seem to be anyone else here.02:44
Chaos_Zeroi was redirected here02:44
Chaos_Zeroit seems dead though02:44
Randum_JoeYeah, I saw.   I used the same "join" command just to try it out.02:45
Randum_JoeYeah.  My first time here.  Don't know how to do anything.02:45
Chaos_Zeroyeah02:45
Chaos_Zerome too02:45
Chaos_Zeroim usually in the windows channel02:45
cjwatsonplease see the topic02:45
cjwatsonspecifically the first section02:46
Chaos_Zerocjwatson02:46
Chaos_Zeroany idea how to install onto a SCSI drive?02:46
cjwatsonshouldn't need to do anything special, it should just work02:46
Chaos_Zerowell, it does not see it02:46
cjwatsonthen that's a bug, and it probably won't be straightforward02:46
cjwatsonplease report it through the bug tracker02:47
Chaos_Zeroi am wondering if its possible to add the luinux driver onto my install USB drive to get it to work02:47
cjwatsongenerally speaking, we include all the drivers we have02:47
cjwatsonparticularly for things like disks02:47
cjwatsonwhich Ubuntu installation CD are you using?02:47
Chaos_Zerowell this one is a controller thats only found in one computer02:47
Chaos_Zeroso maybe you don't have it02:48
cjwatsonyou mean it's a controller you're developing?02:48
cjwatsonwhat's its PCI id?02:48
Chaos_Zerono, but its not an expansioon card02:48
cjwatsonwhere were you going to get the Linux driver from?02:48
Chaos_Zeroits a onboard SAS controller for the ibm xseries 366 server02:48
Chaos_Zeronot very common , i guess02:48
cjwatsonwe certainly have some SAS drivers02:49
Chaos_Zerofrom the IBM website02:49
cjwatsonif you download a binary driver, it likely won't match our kernel02:49
cjwatsonif you know where the source is, then give me a pointer and I can probably look up whether we already have it02:49
Chaos_Zeroone sec02:50
cjwatsonalso, installation logs always help02:51
Chaos_Zeroahh i cant copy paste this so its going to take a long time to type02:51
cjwatsonspecifically /var/log/syslog02:51
Chaos_Zerowww-947.ibm.com/support/entry/portal/docdisplay?lndocid=migr-61228&brandind=500000802:53
Chaos_Zerodoes that look any good>?02:54
cjwatsonOur apologies02:54
cjwatsonThere is a problem retrieving the document migr-61228.02:54
Chaos_Zeroahh02:54
Chaos_Zerohow about this02:55
Chaos_Zerohttp://tinyurl.com/2fazomz02:55
Chaos_Zeroany good now?02:57
Chaos_Zeroare you still there?02:59
cjwatsonIRC is asynchronous.  Do not do the "are you still there?" thing.02:59
cjwatsonI was reading, which takes actual time and stuff03:00
cjwatsongoodness.  is this really an out-of-tree SAS driver?  that's pretty poor of Adaptec03:00
Chaos_Zeroso......is their a way thay ou can just put the driver on the usb drive like a normal person to use it?03:01
Chaos_Zeroone of the folders maybe?03:01
cjwatsonthe built-in aic94xx driver should already handle this drive, as far as I can see03:02
cjwatsonthis looks like an obsolete driver to me03:02
Chaos_Zerothe system is from 2003, i believe03:02
Chaos_Zerobut its still a nice machine03:02
cjwatsonno, that's not what I mean03:02
cjwatsonI think it's pretty unlikely the source on that web page would work unmodified with a modern kernel03:02
cjwatsonthat driver source dates from 2005 - that's an eternity ago in kernel terms03:03
Chaos_Zeroin all seriousness, i have no idea what you are talking about03:03
cjwatsonforget about putting that driver on a USB drive.  it won't work03:03
cjwatsoncan I see your installation logs?03:03
Chaos_Zeroi have it up over there asking me which disk to partition03:04
cjwatsonwhich Ubuntu installation image are you using?03:04
Chaos_Zerothe one i want is not there03:04
Chaos_Zerowill logs really help, and what do i do to get them03:04
cjwatsonif I didn't think they might help, I would not have asked for them03:04
cjwatsonwhich Ubuntu installation image are you using?03:05
cjwatsonI need to know the answer to this question03:05
Chaos_Zeroubuntu-10/04/1-server 32 bit03:05
cjwatsonthank you03:05
Chaos_Zerothose slashes were supposed to be dots03:05
cjwatsonpress go back until you reach the installer main menu.  select "save debug logs".  I need syslog03:05
Chaos_Zerowhat do i do with it after its saves03:05
cjwatsonpaste.ubuntu.com03:05
cjwatsonupload it there, tell me the URL03:06
Chaos_Zerouhh03:06
Chaos_Zeroits not connected to the internet now03:06
cjwatson"save debug logs" provides you with ways to copy the log to a different machine03:07
Chaos_Zeroi guess because "floppy" is the only option-it cant just use the rewritable USB drive thats right there-i will have to break out the usb floppy03:08
Chaos_Zerothis is officially more trouble then its worth, and im telling it to that dam guy that tole me about this os03:09
Chaos_Zerobelieve it or not, windows saw the drive03:09
Chaos_Zerothanks for trying to help, i guess03:09
cjwatsonyou can hit alt-f2, figure out where the rewritable drive is in the filesystem, and cp /var/log/syslog to it03:10
cjwatsonI'm trying to help, at 3 in the morning, so I'd appreciate it if you didn't do the whole "more trouble than it's worth" thing03:11
cjwatsonbit of a slap in the face03:11
Chaos_Zerowhy are you trying to give support at 3 in the morning03:11
cjwatsonbecause I was up anyway and you looked confused03:11
Chaos_Zerowell im a windows user, but i loved CD knoppix, it has saved me many times, but i do not understand who thought that MAYBE you would miss ONE DRIVER03:12
Chaos_Zeroto not have some option to select a driver from a floppy or cd or something during installation03:12
cjwatsonthere is such an option, but it only helps you if you actually have a working drive03:12
cjwatsondriver03:13
Chaos_Zeroat least in advanced options or something?03:13
cjwatsonwhich you don't - the driver from that ibm web page won't work03:13
Chaos_Zeroi said i did03:13
Chaos_Zeroi know you think its "old" but it works03:13
cjwatsonit works with old kernels03:13
Chaos_Zeroat least, the windoze 2003 server one worked for windows server 200303:13
cjwatsonit dates from 200503:13
cjwatsonit will not work with any remotely current version of Linux03:13
Chaos_Zerohow will installation logs help in finding the correct driver?03:14
cjwatsonalso, as far as I can see, we *do* have a driver for this drive, so the reason I'm asking for installation logs is that it's possible that it's some other problem03:14
Chaos_Zeroyou mean the controller, not the drive itself. right?03:15
Chaos_Zeroim not sure which drive model is actually there03:15
cjwatsoncontroller, yes03:15
Chaos_Zerook what do i have to type in the mounted file systme box again..03:17
cjwatsonwhich box?03:17
Chaos_Zerosave logs>mounted file system03:17
cjwatsonone moment03:17
Chaos_Zeroyou said something  before03:17
cjwatsonhow did you create this USB stick?03:18
Chaos_Zerowith the universal usb boot thingy03:18
cjwatsoninstructions in the installation guide on help.ubuntu.com, or something different?03:18
Chaos_Zerothe offical ones yyes03:18
cjwatsonoh, "Startup Disk Creator"?03:18
cjwatsonI think you want to type "/cdrom" then, slightly confusingly03:19
cjwatsonshould probably turn that into a select list ...03:20
Chaos_Zerou,03:20
Chaos_Zeroi mean um03:20
Chaos_Zeroits a USB drive03:20
Chaos_Zeronot a cd03:20
cjwatsonI know it's not a CD, take my word for it03:20
Chaos_Zerook03:20
cjwatsonthat's why I said "slightly confusingly"03:20
cjwatsonit's /cdrom for legacy reasons, in the installer it really means "installation source"03:21
Chaos_Zerothe directory /cdrom does not exist03:21
cjwatsontry /hd-media then03:21
Chaos_Zeronope03:22
cjwatsonerr, that's really weird, that sounds like the installer failed to find its own USB stick after it got up and running03:22
Chaos_Zeroare like..regular people supposed to know this stuff?03:22
cjwatsonyou're running into a bug, you shouldn't be hitting this stuff03:22
cjwatsonno, they aren't supposed to know this.03:22
Chaos_Zerono it didnt actually as a list of drives to install to it lists itself...lol fail03:22
cjwatsonsarcasm will make me give up and go to bed :)03:22
Chaos_Zerothat wasent sarcasm03:23
cjwatsoner, wait, so what drives are listed?03:23
Chaos_Zeroim serious thats the disk that shows - 2 gb cruzer...03:23
Chaos_Zerofor some reason it says its an SCSI device03:23
cjwatsonyeah, whatever, practically everything goes through the SCSI layer these days03:23
Chaos_Zeroit used to be more..special..lol03:24
cjwatsonso did you try to do anything in the partitioner?03:24
Chaos_Zerobut yeah, it knows its there03:24
Chaos_Zerojust being annoying is all03:24
cjwatsonwhat is the entire text of the line in the partitioner screen for the USB disk?03:24
Chaos_Zerohold on..03:24
Chaos_ZeroSCSI1 (0,0,0) (sda) - 2.0 GB Sandisk Cruzer03:25
Chaos_Zeroand then below that03:26
cjwatsonare there any lines below that for partitions?03:26
Chaos_Zero#1 primary 2.0 GB  B   FAT3203:27
cjwatsonok.  press Alt-F2, then press Enter to get a shell.  run 'mount /dev/sda1 /mnt'.  assuming that works, run 'cp /var/log/syslog /mnt/', then 'umount /mnt'.03:27
cjwatson(I'm too tired to figure out what happened to the installer menus, and the command line is easier to deal with remotely than the menu system when I don't really know the exact state)03:28
Chaos_Zerook03:30
Chaos_Zeroit takes forever to do these things when you have to walk back and fourth03:30
Chaos_Zeronow what03:31
cjwatsonthat should have made a file 'syslog' on your USB stick03:31
cjwatsonunless there were any error messages03:31
Chaos_Zerook03:31
cjwatsonput that file on paste.ubuntu.com or somewhere else where I can see it03:31
Chaos_Zerook03:31
Chaos_Zeroit did03:31
cjwatsonok, where is it?03:33
cjwatsonthe idea with paste.ubuntu.com is that you upload a file and then it gives you a URL which you paste into IRC03:35
Chaos_Zerohey im back03:36
Chaos_Zeroit disconnected me03:36
cjwatson03:35 <cjwatson> the idea with paste.ubuntu.com is that you upload a file and then it gives you a URL which you paste into IRC03:37
cjwatsonassuming that's where you put the log03:37
Chaos_Zerowhat03:37
Chaos_Zerothe log03:37
Chaos_Zerouhh03:37
Chaos_Zerowell i cant paste into irc because my irc computer is...dos03:37
Chaos_Zerobut03:38
Chaos_Zeroi can type it i guess03:38
cjwatsonthe URL is really short, you can just retype it03:38
Chaos_Zerook so for my name i guess it does not mateter03:39
Chaos_Zeroand for the content i copy in the sysinfo file?03:39
Chaos_Zeroopened in..notepad?03:39
cjwatsonhowever you want to do it.  I haven't used Windows in over ten years, don't look to me for advice on that :)03:39
Chaos_Zerowell theirs nowhere on the site you directed me to to actually upload a file03:40
cjwatsonyou copy it into the text box03:40
Chaos_Zeroso basically im asking is you just get the text value from the file and paste it in03:40
cjwatsonor use your own website if you likke03:40
cjwatsonI really don't care03:40
Chaos_Zerook03:41
Chaos_Zeroits03:41
Chaos_Zeropaste.ubuntu.com/53100703:41
cjwatsonlooking03:42
cjwatson(there'll be a short delay, but I think I have some idea what's happening)03:46
Chaos_Zerook03:46
cjwatsonthe driver is there, and it is detecting your drive, but it's missing a firmware file03:46
cjwatsoncheap-and-cheerful solution will be for me to extract the firmware file for you, put it somewhere, you can put it somewhere where that machine can fetch it if you need to, and then there's a command you can run to fetch it and put it in the right place03:47
Chaos_Zerosounds..not healthy03:47
Chaos_Zerocant i just put it on te boot usb drive03:48
cjwatsonI stand more chance of getting this right first try03:48
Chaos_Zerodo i need to burn an enitre cd for one  fireward file03:48
cjwatsonno03:48
Chaos_Zerofireward..lol03:48
Chaos_Zerothis keyboard03:48
Chaos_Zeroaugh03:48
cjwatsonmuch easier to get it from the network, for a 4am solution.  you do have some networking on this machine, from the logs.  you said it can't see the internet?  can it see some internal web server or something?03:49
Chaos_Zeroum03:49
cjwatsonI'm checking first whether the fact that the firmware is missing from the installer is fixed in a later version of Ubuntu03:49
Chaos_Zeroliterally its just not plugged in because ill have to disconnect the internet to plug it in03:49
Chaos_Zeroor ironically i could disconnect this machine03:50
Chaos_Zerothe one with the chat03:50
cjwatsonyour log shows the machine getting a successful network connection of *some* kind03:50
Chaos_Zerooh03:50
Chaos_Zerothat must be the remote control03:50
Chaos_Zerobut  yeah03:51
Chaos_Zerohold on maybe i can get a chat up on this other machine03:51
cjwatsonbah, not even fixed in Ubuntu 10.10.  I've made a note, it's not hard to fix this properly and we can maybe even do it for 10.04.203:53
chaos_zero2there we go03:54
Chaos_Zeroone second...03:54
chaos_zero2ok03:56
chaos_zero2bridged connection03:56
chaos_zero2its connected now what03:56
cjwatsonwait03:57
chaos_zero2should i restart it, ifi so i should do it now it takes a while..03:57
cjwatsonhmm.  in fact, I think there may be a simpler way03:58
cjwatsondo you know how to edit the kernel parameters when booting from the USB stick?03:58
chaos_zero2ok03:58
chaos_zero2um,,no03:58
cjwatsonyou should get a boot screen with "Install Ubuntu Server" as an option03:59
chaos_zero2and03:59
cjwatsontyping!03:59
chaos_zero2lolk03:59
cjwatsonat that screen, press F6 and then Escape03:59
chaos_zero2who makes this stuff up03:59
cjwatsonthat should give you a "Boot Options" line, with the cursor positioned at the end of it03:59
cjwatsonme03:59
cjwatsonat the end of that line, add exactly this text04:00
cjwatsonanna/choose_modules=scsi-firmware04:00
cjwatsonthen press Enter to boot04:00
chaos_zero2ive just reatarted it.04:00
chaos_zero2its going to take a little while to get running04:00
chaos_zero2i awlays liked how ibm machines looked04:01
chaos_zero2mostly those thinkpads04:02
chaos_zero2...04:02
chaos_zero2its getting there04:02
chaos_zero2maybe04:02
chaos_zero2cmon04:03
chaos_zero2is it frozen..04:03
chaos_zero2im giving you 10 seconds04:04
chaos_zero2...04:04
chaos_zero2one moment04:04
chaos_zero2*yawn*04:05
chaos_zero2for having 8 cores it starts up rather slowly04:06
chaos_zero2.          .04:06
chaos_zero2j nhfg yvedededcc dc04:07
chaos_zero2stupid NMI04:08
chaos_zero2whatever that means04:08
cjwatsonI can see why this happened - it got broken in Ubuntu 8.10 when some packages got renamed04:08
chaos_zero2ok im at the screen04:09
chaos_zero2and type04:09
cjwatsonI've fixed it (I think) for 10.04.2, and for 11.04 and future releases04:10
cjwatsonthanks for reporting it04:10
chaos_zero2ok e xcept04:11
chaos_zero2its not working yet04:11
chaos_zero2could not find kernel image: anna/choose_modules=scsi-firmware04:11
cjwatsonyou didn't follow my instructions exactly04:11
cjwatsonyou deleted the existing text on the line, I think04:12
chaos_zero2i waited for the screen, press F6 then esc04:12
chaos_zero2then typed04:12
chaos_zero2it just says "boot:"04:12
cjwatsonblink04:12
cjwatsonok, that's not quite what I expected, but I can cope04:13
cjwatson(just a moment)04:13
cjwatsonin that case, at the boot: prompt, type04:13
cjwatsoninstall anna/choose_modules=scsi-firmware04:13
chaos_zero2sec04:13
chaos_zero2ok its doing..something04:14
cjwatsonit should boot back through the installer mostly as normal, but this time, it should actually load the installer component containing the firmware you need04:15
chaos_zero2now we are to choose language04:15
chaos_zero2and now i have to go through every one of these dam network cards to find where its plugged into again04:17
cjwatsonlooks like this was partly broken by http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=542282 as well (fixed for 11.04) - you would have at least got a much more comprehensible failure in that case, and we'd have saved plenty of time04:18
ubot2Debian bug 542282 in hw-detect "firmware.agent broken with current udev" [Normal,Fixed]04:18
cjwatsonoh well04:18
chaos_zero2well04:19
chaos_zero2im going to save this and go eat with my family04:19
chaos_zero2because repluggine this to download the updates n stuff will take forever04:19
cjwatsonI'm going to sleep then.  Hope it works.  If it doesn't, I'll probably be around at some point tomorrow04:19
chaos_zero2also, it you are the one designing these04:19
cjwatsonI think that should at least get you past the current failure though04:20
chaos_zero2can you put in a "Scan all" feather for servers that have more then 10 network connections? thanks.04:20
chaos_zero2feature*04:20
cjwatsonif you could raise that as a bug on https://bugs.launchpad.net/ubuntu/+source/netcfg/+filebug, that would be helpful04:20
cjwatson(bug reporting address for the network configuration component of the installer)04:21
chaos_zero2ok, thanks for your help, i was pretty pissed off there04:21
chaos_zero2good night04:21
cjwatsonnight04:21
CIA-4lowmem: cjwatson * r85 ubuntu/ (3 files in 2 dirs): merge from Debian 1.3313:34
CIA-4lowmem: cjwatson * r86 ubuntu/debian/changelog: releasing version 1.33ubuntu113:36
CIA-4anna: cjwatson * r426 ubuntu/debian/ (po/is.po changelog po/bn.po po/ca.po po/da.po po/zh_TW.po): merge from Debian 1.3813:38
CIA-4anna: cjwatson * r427 ubuntu/debian/changelog: releasing version 1.38ubuntu113:39
CIA-4debian-installer-utils: cjwatson * r704 ubuntu/debian/ (po/is.po changelog po/bn.po po/ca.po po/zh_TW.po): merge from Debian 1.8113:40
CIA-4debian-installer-utils: cjwatson * r705 ubuntu/debian/changelog: releasing version 1.81ubuntu113:41
CIA-4installation-report: cjwatson * r78 ubuntu/debian/ (7 files in 2 dirs): merge from Debian 2.4314:31
CIA-4installation-report: cjwatson * r79 ubuntu/debian/changelog: releasing version 2.43ubuntu114:33
joshfauxHello, <coz_> directed me here15:26
coz_guys  joshfaux   is dropping initramfs  after installation...I know for me it was  my scsi drives causing this   ,,,, but in his case I cant figure it out15:27
joshfauxI installed Ubuntu about a month ago and it started recently15:28
coz_joshfaux,  after updates?15:28
joshfauxI don't remember, most likely15:29
coz_joshfaux,  I am puzzled by this one ,, so stick around here until someone answers15:30
joshfauxI shall :D15:30
joshfauxI amtrying chkdsk /f on the windows side15:31
joshfauxSo15:45
joshfauxI get to initramfs15:45
joshfauxI type exit15:45
joshfauxThen I get this:15:46
joshfaux /init: line 271: Can't open /root/dev/console: no such file15:47
joshfauxOoh15:47
coz_joshfaux,  did you edit the grub config at some point15:48
joshfauxIt says that init is tainted15:48
coz_oh15:48
joshfauxI did, because grub fell into a shell anyways15:49
coz_joshfaux,  yeah ... I am still puzzled ,,, stick around here,, I am going to listen in :)15:52
=== JanC_ is now known as JanC

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