=== JoeSett is now known as JoeMaverickSett
=== nhandler_ is now known as nhandler
[13:00] <mortal> microsoft changed something and pidgin cannot connect to msn
[13:00] <nisshh> mortal, and your surprised they did that? :)
[13:01] <mortal> I wonder how fast ubuntu maverick will get the update
[13:02] <devildante> mortal: we don't know if pidgin solved the issue
[13:02] <pedro_> empathy is still working fine with MSN though
[13:02] <devildante> oh
[13:02] <mortal> devildante: I had to do the workaround
[13:03] <mortal> http://blog.andreineculau.com/2010/11/pidgin-and-msn-certificate-error-for-omega-contacts-msn-com/
[13:03] <devildante> I see
[13:03] <mortal> https://bugs.launchpad.net/ubuntu/+source/pidgin/+bug/676972
[13:03] <ubot2> Launchpad bug 676972 in pidgin (Ubuntu) "pidgin does not connect to msn, certificate error (affects: 1) (heat: 6)" [Undecided,New]
[13:10] <mortal> devildante: the current pidgin does not work without the workaround
[13:10] <devildante> ah
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[13:13] <mortal> could someone confirm my bug report?
[13:13] <mortal> imo it is a very important bug which should be fixed fast
[13:22] <kamusin> mortal,  maybe is http://developer.pidgin.im/ticket/12906
=== jdstrand_ is now known as jdstrand
[14:47] <janpol> Hello everyone! Is anyone free to help me with my first triaging, I wanna do it right :). I've been taking a look at bug #641882 and found a workaround (I posted it in a comment). What should I do now? set it to Incomplete? (since I have to wait for someone to confirm that the solution I posted actually fixes this bug). Also I think this is a duplicate of bug #671369. So, I should also mark it as a duplicate. Is this right? or 
[14:47] <ubot2> Launchpad bug 641882 in ubuntu "header files matching your running kernel were not found (affects: 3) (heat: 26)" [Undecided,New] https://launchpad.net/bugs/641882
[14:47] <ubot2> Launchpad bug 671369 in ubuntu "After 10.10 update vmmon failed to compile (affects: 4) (heat: 253)" [Undecided,Incomplete] https://launchpad.net/bugs/671369
[14:48] <janpol> Thanks in advance :)
[14:50] <devildante> janpol: checking
[14:51] <charlie-tca> A workaround is not considered a fix, it is simply a procedure to allow the use of the package causing issues until is a fix is found
[14:54] <devildante> janpol: the other way around: the second bug is a duplicate of the first one
[14:54] <janpol> yeah, but this is a problem related to vmware and not to ubuntu or an ubuntu package, so there's nothing to fix from the ubuntu side. That's still considered a workaround?
[14:54] <janpol> ok, thanks devildante
[14:54] <devildante> janpol: so mark the second bug as duplicate and mark the first one as Confirmed
[14:54] <devildante> janpol: you're welcome
[14:55] <charlie-tca> yes, it is still considered a workaround. In that case, a fix would come down from vmware
[14:56] <janpol> ok, thanks charlie
[14:56] <charlie-tca> You are welcome
[14:58] <janpol> done :)
[14:58] <kamusin> yofel_,  if one of greasemoney devs have time please look bug 677018 :)
[14:58] <ubot2> Launchpad bug 677018 in launchpad-gm-scripts "gnome-power-bugreport not exists in path (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/677018
[15:01] <janpol> I've been looking at a comment Kamus made in #641882.: " it seems that you are not using a software package provided by the official Ubuntu repositories. Because of this the Ubuntu project can not support or fix your particular bug. Please report this bug to the provider of the software package" then he marked the bug as invalid, and somebody else changed it back to New, since he says is because something is missing in ubuntu's
[15:03] <janpol> if the workaround I posted fixes the problem, shouldn't I mark it as Invalid since is a problem caused by vmware? (based on Kamu's comment)
[15:04] <charlie-tca> no, because it is still a bug
[15:05] <charlie-tca> wait a minute
[15:05] <charlie-tca> kamusin: why are you having janpol confirm the bug you made invalid?
[15:06] <kamusin> charlie-tca, was a mouse-mistake sorry about it
[15:06] <charlie-tca> Thank you.
[15:06] <kamusin> give me 5 seconds
[15:06] <devildante> charlie-tca: only that I'm the one who told him to confirm it
[15:06] <devildante> I think :p
[15:07] <janpol> haha
[15:07] <charlie-tca> so is it valid or invalid?
[15:07] <charlie-tca> janpol: workarounds should be documented according to https://wiki.ubuntu.com/Bugs/Description
[15:07] <kamusin> upstream said that is invalid
[15:07] <charlie-tca> Thank you.
[15:08] <janpol> so, Invalid?
[15:08] <devildante> charlie-tca: I saw one comment there saying that it worked on other distros
[15:08] <charlie-tca> janpol: it is going to be invalid. I will go back and mark/comment it
[15:08] <janpol> I should set it to invalid? or are you gonna do it?
[15:09] <charlie-tca> I will. I might get more difficult based on comments now
[15:10] <kamusin> nobody else has confirmed.. I have heard something similar in empathy few days ago..
[15:11] <devildante> kamusin: there is a duplicate, I think
[15:11] <devildante> kamusin: and duplicates confirm the bug ;)
[15:11] <janpol> so, I should have included the keyword "workaround" in my comment right? Is there a way to edit it? Or add a new comment with that word and a link to the previous one?
[15:11] <kamusin> do you have the number? please
[15:11] <janpol> 641882
[15:12] <janpol> duplicate:671369
[15:12] <devildante> bug 671369
[15:12] <ubot2> Launchpad bug 671369 in ubuntu "After 10.10 update vmmon failed to compile (dup-of: 641882)" [Undecided,Incomplete] https://launchpad.net/bugs/671369
[15:12] <ubot2> Launchpad bug 641882 in ubuntu "header files matching your running kernel were not found (affects: 7) (dups: 1) (heat: 38)" [Undecided,Confirmed] https://launchpad.net/bugs/641882
[15:12] <kamusin> sure?
[15:12] <devildante> that seems so
[15:12] <charlie-tca> janpol: the workaround is moved directly into the description area
[15:13] <charlie-tca> by editing the description, you add "WORKAROUND:
[15:13] <charlie-tca> at the bottom and then add the actual procedure. That keeps it visible in the report. Otherwise, the next reporter has to read every comment to try and find it
[15:13] <devildante> janpol: to make a great description, check out wiki.ubuntu.com/Bugs/Description
[15:14] <janpol> ok
[15:18] <kamusin> thanks devildante , you are my hero today
[15:19] <devildante> kamusin: lol
[15:19] <devildante> kamusin: np ;)
[15:20] <janpol> notice that the workaround hasn't been confirmed by the bug reporter (that's why was going to set the status to Incomplete). Should I still add it to the description? (sorry for all the questions, I'm just trying to do this the right way :p)
[15:20] <charlie-tca> We don't require them to comfirm it
[15:21] <charlie-tca> Sure, you can add it to description. It might make it easier
[15:21] <charlie-tca> devildante: so did I screw up now on bug 641882 ?
[15:21] <ubot2> Launchpad bug 641882 in ubuntu "header files matching your running kernel were not found (affects: 7) (dups: 1) (heat: 40)" [Undecided,Invalid] https://launchpad.net/bugs/641882
[15:22] <janpol> ok, I'll add it and then ask you for a review
[15:23] <devildante> charlie-tca: I saw that comment: "The defective software is the ubuntu kernel headers which are missing items contained in the standard linux headers releases seen with all other distributions."
[15:23] <devildante> charlie-tca: so I thought it wouldn't be invalid
[15:24] <devildante> charlie-tca: plus the existence of a workaround means there is something we could fix
[15:24] <charlie-tca> We aren't other distros
[15:24] <charlie-tca> Workaround only means low priority
[15:24] <devildante> charlie-tca: that's my opinion... maybe I did screw up after all :p
[15:25] <charlie-tca> Many bugs with workarounds will never see a real fix because it is easy to workaround the issue
[15:25] <devildante> charlie-tca: that doesn't mean that this is not a bug
[15:26] <charlie-tca> valid
[15:27] <devildante> charlie-tca: so it shouldn't be marked as invalid
[15:27] <charlie-tca> I thought the comment to use the latest was valid. I screwed it up
[15:27] <charlie-tca> So you or me to fix it now?
[15:28] <janpol> if I use the "Add attachment or patch" button, the script I add (for the workaround) will appear as a new comment at the bottom right? Is better to just add a wget to the source in the description?
[15:29] <devildante> janpol: no, attach it
[15:29] <janpol> ok
[15:29] <devildante> janpol: so it's stored for the lifetime of launchpad
=== devildante is now known as devildante-away
[15:33] <kamusin> is not enough just have a ticket under answers?
[15:33] <janpol> since this is a workaround, I shouldn't mark this attachment as a solution for this bug right?
[15:34] <charlie-tca> janpol: right
[15:37] <janpol> ok, updated description for 641882
[15:39] <charlie-tca> janpol: Good job. Thanks for helping with bugs
[15:39] <kamusin> I have linked answer track with bug report then
[15:40] <janpol> I'm just trying to give something (even this little) back to the community that has already given me so mutch
[15:40] <janpol> *so much
[15:44] <janpol> and thank you guys for the gelp :)
[15:44] <janpol> help ¬¬
[15:44] <charlie-tca> Is everybody aware of the BugDay today? https://wiki.ubuntu.com/UbuntuBugDay/20101118
[15:44] <charlie-tca> Many easy to triage/work bugs available!
[15:45] <janpol> :)
[16:17] <bdmurray> mvo: could you review https://code.launchpad.net/~brian-murray/update-manager/upgrade-canceled-wording/+merge/41121
[16:19] <mvo> bdmurray: thanks, will do
[16:29] <ttrubuntu> hi when is uug-day?
[16:30] <ttrubuntu> when is the bug day... in how much time?
[16:32] <Pici> ttrubuntu: Nov 18th
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[16:33] <ttrubuntu> Pici: it is 18th nov for me. pls tell me GMT ?
[16:34] <Pici> ttrubuntu: I guess its GMT/UTC.  See https://wiki.ubuntu.com/UbuntuBugDay/20101118 for more info
[16:35] <ttrubuntu> i visited there. it say 9th nov
[16:37] <charlie-tca> ttrubuntu: anytime it is the 18th in your time zone
[16:38] <ttrubuntu> charlie-tca: i didn't get u. yes  in my timezone already its 18th nov. but WHAT time is it schecduled?
[16:39] <charlie-tca> It is scheduled for 18 nov, in each persons time zone
[16:39] <charlie-tca> runs about 35 hours
[16:48] <charlie-tca> ttrubuntu: Does that answer it? It will be 00:00 your timezone to 23:59 your time zone
[16:49] <ttrubuntu> oh is it. thnaks for the clarifications. it's first time u know.
[16:49] <charlie-tca> No problem. We are glad you made it
[16:51] <ttrubuntu> firstly, i migrated to open source (esp ubuntu) recently and i really liked philosophy, quality of products, support... everything.
[16:51] <ttrubuntu> no question of going back to windows. yes.
[16:53] <ttrubuntu> since it's bug meeting: 1 problem i faced in firefox. when i open more tabs say(5-8) my system hangs.
[16:53] <mvo> bdmurray: many thanks, merged into trunk
[16:54] <charlie-tca> Might be hardware.
[16:54] <ttrubuntu> ok. my h/w is amd athlon 1.2 ghz processoor, 1.2 GB RAM
[16:55] <charlie-tca> Is there a bug reported for that?
[16:55] <ttrubuntu> ~8 years old, though ubuntu 10.04 runs superbly on it
[16:55] <ttrubuntu> no.
[16:56] <ttrubuntu> created launchpad a/c today. shall i report bug?
[16:56] <njin> hello guys, where usually is stored cookies.sqlite to use in the hugday tool ? from search i've got only  /proc/2533/fd/45, but when i close the Firefox to run the command the cookies.sqlite i have## Error while trying to read cookie in sql format, cannot handle format of '/proc/2533/fd/45/cookies.sqlite' and if lauch anther time it cannot found the file
[16:56] <charlie-tca> You should check launchpad to see if there is one already
[16:56] <ttrubuntu> ok. i will.
[16:57] <charlie-tca> I use https://bugs.launchpad.net/ubuntu/ to search for bugs
[16:58] <ttrubuntu> 2nd:  some times i click on power button in GUI and click  shutdown nothing happens
[16:58] <ttrubuntu> i will search for the bug
[16:59] <ttrubuntu> i used hard reset and chose the shutdown from there
[17:01] <ttrubuntu> what could be the problem in GUI power button?
[17:02] <njin> pedro_: hello fellow, can you stop eating roasted duck that is raining down and look at my hugday tool problem, thanks ;-)^^^^^^^^
[17:02] <charlie-tca> I don't know for sure. could be something kernel, video, or power-manager related, I guess.
[17:03] <ttrubuntu> ok
[17:03] <ttrubuntu> away
=== deryck is now known as deryck[lunch]
[17:06]  * njin thinks that these roasted ducks are very good
[17:07] <njin> thekorn: can i disturb ?
[17:09] <thekorn> njin: hey, what's up?
[17:09] <njin> thekorn: hello where usually is stored cookies.sqlite to use in the hugday tool ? from search i've got only  /proc/2533/fd/45, but when i close the Firefox to run the command i have## Error while trying to read cookie in sql format, cannot handle format of '/proc/2533/fd/45/cookies.sqlite' and if lauch anther time it cannot found
[17:10] <thekorn> njin: you are using firefox 3 as your browser, corrct?
[17:11] <thekorn> s/corrct/correct
[17:11] <njin> thekorn: 3.6.12
[17:11] <thekorn> then it is:
[17:12] <thekorn> ~/.mozilla/firefox/XXX/cookies.sqlite
[17:12] <njin> the korn: thanks fellow
[17:12] <thekorn> where XXX is some random string, most probably ending by .default
[17:12] <njin> thekorn: ok
[17:13] <njin> yes, there is
[17:31] <yofel_> kamusin: You can update the responses for the gm-scripts yourself as the xml file is part of lp:ubuntu-qa-tools now (gm-xml-files/bugsquad-replies.xml) - the replies are synced from there a few times a day. Commit it directly if you're in Bug Control or file a merge request if not.
=== yofel_ is now known as yofel
[17:31] <kamusin> yofel, great!
[17:32] <njin> sorry for the noob, but hugday close 123456 23456 3456 456 (in the wiki) what mean? (hugday close bugnumber?) thanks
[17:32] <yofel> probably use https://wiki.ubuntu.com/Bugs/Responses#Debugging%20GNOME%20Power%20Manager or update that too
[17:33] <pedro_> njin, if you execute that it will mark the bug(s) as triaged on the current bug day page
[17:36] <njin> pedro_: hello, sorrry my little brain but the exact form then is: hugday close 675105 (for the bug 675105?) thanks
[17:36] <ubot2> Launchpad bug 675105 in gnome-power-manager (Ubuntu) "power manager fault alarm (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/675105
[17:43] <pedro_> njin, if you already triaged that bug, yes
[17:43] <njin> ok, thanks
[17:45] <yofel> what is one supposed to file a bug agiainst if an rfkill block isn't released properly on unblock? If I unblock my wireless on my eeePC ifconfig shows wlan0, but trying to connect gives: 'SIOCSIFFLAGS: Operation not possible due to RF-kill' and wlan0 is down again
[17:46] <yofel> I need to boot unblocked so wireless works
[17:47] <ScottK> yofel: Probably the kernel.
[17:49] <yofel> I can agree with that, $me goes filing..
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[21:20] <spsalsm> This isn't irc.freenode.net, is it?
[22:24] <hggdh> yes, it is
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[23:32] <bdmurray> Anybody know OpenOffice well enough to recreate bug 585867 regarding vba functions?
[23:32] <ubot2> Launchpad bug 585867 in openoffice.org (Ubuntu) (and 1 other project) "Missing VBA functions in OOo (affects: 5) (heat: 37)" [Undecided,Confirmed] https://launchpad.net/bugs/585867