/srv/irclogs.ubuntu.com/2010/12/01/#ubuntu-installer.txt

CIA-88debian-installer: cjwatson * r1390 ubuntu/debian/changelog: No-change rebuild to pick up new kernel.10:37
CIA-88debian-installer: cjwatson * r1391 ubuntu/debian/changelog: releasing version 20101020ubuntu610:39
=== cr3_ is now known as cr3
CIA-88apt-setup: cjwatson * r207 ubuntu/ (2 files in 2 dirs):16:45
CIA-88apt-setup: Update extras.ubuntu.com/natty Release.gpg, signed with the proper key16:45
CIA-88apt-setup: this time.16:45
CMJoneshello, is anyone familiar with ubuntu, winxp, dual boot, installation, scanning hardware - "common cd rom drive undetected' when ubuntu installer is running off same cd rom17:13
cjwatsonnothing to do with winxp or dual boot.  that happens when the BIOS can detect the CD (so the installer can boot) but the Linux kernel cannot (so the installer can't then mount the CD to read files off it).17:16
cjwatsonit'll probably be specific to the PCI ID of the CD-ROM controller17:16
CIA-88apt-setup: cjwatson * r208 ubuntu/debian/changelog: releasing version 1:0.49ubuntu317:17
CIA-88ubiquity: cjwatson * r4443 ubiquity/ (d-i/manifest debian/changelog): Automatic update of included source packages: apt-setup 1:0.49ubuntu3.17:20
CIA-88ubiquity: cjwatson * r4444 ubiquity/debian/changelog: releasing version 2.5.317:23
CMJonescjwatson: any suggestions on how to fix? I think i had this same problem before when successfully installing same burn iso on same laptop17:27
cjwatsonI was hoping you would give me that PCI ID so that I could look it up17:30
cjwatsonit likely isn't easy to work around and would require a kernel change, but it depends17:31
cjwatsondoes the live CD boot on this hardware?17:31
CMJonesyes17:38
CMJoneswhats a pci id? ill find otu and tell you17:39
cjwatsonrun 'lspci -vvnn' on the live CD and show me the output (paste.ubuntu.com or similar)17:44
cjwatsonand tell me what version of Ubuntu you're trying to install17:44
CMJonesubuntu 5.1017:50
cjwatson5.10?  really?  that's long since out of support17:50
highvoltageheh, wow17:50
cjwatsonI advise against installing that ...17:51
CMJonesyeah, i installed it years ago when it was brand new17:51
cjwatsonexcept for research purposes maybe17:51
CMJoneswhy? lol17:51
cjwatsonfull of security holes, and will be extremely painful to update17:51
cjwatsonwon't support lots of newer hardware17:51
CMJoneswell i just downloaded the new suselinux i still have to burn the iso17:51
cjwatsonthe sort of problem you came here asking for help with is likely to be more or less impossible to fix17:51
cjwatsonwhy not just use a current version of Ubuntu?17:52
CMJonesi heard the new verseion 10.10 and some other previous ones ahve the samem problem17:52
cjwatsondon't trust hearsay17:52
cjwatsonthis kind of bug is absolutely specific to individual machines.  having found things on google doesn't necessarily mean it will happen in this case17:52
CMJoneswell not heard. read on all the forums when trying to fix my own problem17:52
cjwatsonit's also the sort of bug we routinely fix for individual machines from one release to the next; it doesn't mean we necessarily got all the cases, so there might well still be some reports on forums17:53
CMJonesi read about ubuntu having a problem mounting the cd rom drive because bios needs to be changed to RAID and i dont know how to do that17:54
cjwatsonI think you're reading too much ... :-)17:54
cjwatsonbetter to try a current release and see if it works.  shouldn't take very long and will be much more accurate than reading things on forums that don't apply17:54
cjwatsonor get me that lspci -vvnn output and I can check for you.17:54
CMJonescjwatson where do i type that17:55
cjwatsonin a Terminal window on the live CD17:55
CMJonesdo i reboot into the install cd and get into terminal?17:55
CMJonesok17:55
cjwatsonI wouldn't do it from the text-mode installer as it'll be a pain to copy to the network17:55
CMJonesi dont know what that means17:56
CMJonesall i know is to hit cntl alt F1 cntl alt F2 and etc and the different terminals pop up..17:57
cjwatsonno no no17:57
CMJoneswill there be alot of info? can i just write it down?17:57
cjwatsonuse Applications -> Accessories -> Terminal from the menus in the live cD17:57
cjwatsonCD17:57
CMJonesumm17:58
cjwatsonthere will be a lot of information and it would take you ages to copy it accurately, and it would be error-prone.  instead, you should start a web browser, go to paste.ubuntu.com, copy/paste all the output into the text box there, and then tell me the URL it gives you back17:58
CMJonesoh so i can do this now in windows?17:58
cjwatsonum - you said that the live CD worked for you17:58
CMJonesmy iso i have burned on my disk is that what you are calling live cd?17:59
CMJoneswhen i reboot my computer with the cd in.. it brings up a boot screen.. hitting f3 or somethign gives me the options of booting into safe mode. no graphics mode and normal mode...18:00
cjwatsonhttp://www.ubuntu.com/desktop/get-ubuntu/download <- live CD18:02
cjwatsonthe "desktop edition" CD18:02
cjwatsonthe CD you have is not a live CD18:03
CMJonesok but is live cd the same as downloading ubuntu for desktop and burning it on cd?18:03
CMJoneswhats the difference between burning this live cd on  a cd and burning the actual ubuntu on a cd and installing?18:06
cjwatsonthe live CD is useful for diagnostics such as the one I'm trying to have you perform.  in versions of Ubuntu more recent than 5.10, it doubles as a CD you can install from.18:09
cjwatson(that feature was added in 6.06 LTS)18:09
CMJonesohhh got ya so i cant do that command without burning a new iso correct?18:12
cjwatsoncorrect18:13
cjwatsonsorry18:13
CMJonesoh so ill just install that new SUSE distro then?18:18
CMJonesi heard its better than ubuntu18:18
CMJonesok i added ya. im going to go burn this new one and hopefully it works if not ill burn that new ubuntu live and see18:25
cjwatsonif you want to use SUSE, feel free and have fun, but obviously I can't help there :-)18:26
cjwatsoncomparing against a five-year-old version of Ubuntu isn't particularly fair though ...18:26
JanCyou can run lspci in every linux distro actually, not necessary to run it from an Ubuntu one, just use whatever live-CD you have around...18:31
cjwatsonyeah18:33
JanCoh, and you can find the PCI ID in Windows too18:33
=== JanC_ is now known as JanC

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