[10:37] <CIA-88> debian-installer: cjwatson * r1390 ubuntu/debian/changelog: No-change rebuild to pick up new kernel.
[10:39] <CIA-88> debian-installer: cjwatson * r1391 ubuntu/debian/changelog: releasing version 20101020ubuntu6
[16:45] <CIA-88> apt-setup: cjwatson * r207 ubuntu/ (2 files in 2 dirs):
[16:45] <CIA-88> apt-setup: Update extras.ubuntu.com/natty Release.gpg, signed with the proper key
[16:45] <CIA-88> apt-setup: this time.
[17:13] <CMJones> hello, is anyone familiar with ubuntu, winxp, dual boot, installation, scanning hardware - "common cd rom drive undetected' when ubuntu installer is running off same cd rom
[17:16] <cjwatson> nothing to do with winxp or dual boot.  that happens when the BIOS can detect the CD (so the installer can boot) but the Linux kernel cannot (so the installer can't then mount the CD to read files off it).
[17:16] <cjwatson> it'll probably be specific to the PCI ID of the CD-ROM controller
[17:17] <CIA-88> apt-setup: cjwatson * r208 ubuntu/debian/changelog: releasing version 1:0.49ubuntu3
[17:20] <CIA-88> ubiquity: cjwatson * r4443 ubiquity/ (d-i/manifest debian/changelog): Automatic update of included source packages: apt-setup 1:0.49ubuntu3.
[17:23] <CIA-88> ubiquity: cjwatson * r4444 ubiquity/debian/changelog: releasing version 2.5.3
[17:27] <CMJones> cjwatson: any suggestions on how to fix? I think i had this same problem before when successfully installing same burn iso on same laptop
[17:30] <cjwatson> I was hoping you would give me that PCI ID so that I could look it up
[17:31] <cjwatson> it likely isn't easy to work around and would require a kernel change, but it depends
[17:31] <cjwatson> does the live CD boot on this hardware?
[17:38] <CMJones> yes
[17:39] <CMJones> whats a pci id? ill find otu and tell you
[17:44] <cjwatson> run 'lspci -vvnn' on the live CD and show me the output (paste.ubuntu.com or similar)
[17:44] <cjwatson> and tell me what version of Ubuntu you're trying to install
[17:50] <CMJones> ubuntu 5.10
[17:50] <cjwatson> 5.10?  really?  that's long since out of support
[17:50] <highvoltage> heh, wow
[17:51] <cjwatson> I advise against installing that ...
[17:51] <CMJones> yeah, i installed it years ago when it was brand new
[17:51] <cjwatson> except for research purposes maybe
[17:51] <CMJones> why? lol
[17:51] <cjwatson> full of security holes, and will be extremely painful to update
[17:51] <cjwatson> won't support lots of newer hardware
[17:51] <CMJones> well i just downloaded the new suselinux i still have to burn the iso
[17:51] <cjwatson> the sort of problem you came here asking for help with is likely to be more or less impossible to fix
[17:52] <cjwatson> why not just use a current version of Ubuntu?
[17:52] <CMJones> i heard the new verseion 10.10 and some other previous ones ahve the samem problem
[17:52] <cjwatson> don't trust hearsay
[17:52] <cjwatson> this kind of bug is absolutely specific to individual machines.  having found things on google doesn't necessarily mean it will happen in this case
[17:52] <CMJones> well not heard. read on all the forums when trying to fix my own problem
[17:53] <cjwatson> it's also the sort of bug we routinely fix for individual machines from one release to the next; it doesn't mean we necessarily got all the cases, so there might well still be some reports on forums
[17:54] <CMJones> i read about ubuntu having a problem mounting the cd rom drive because bios needs to be changed to RAID and i dont know how to do that
[17:54] <cjwatson> I think you're reading too much ... :-)
[17:54] <cjwatson> better to try a current release and see if it works.  shouldn't take very long and will be much more accurate than reading things on forums that don't apply
[17:54] <cjwatson> or get me that lspci -vvnn output and I can check for you.
[17:55] <CMJones> cjwatson where do i type that
[17:55] <cjwatson> in a Terminal window on the live CD
[17:55] <CMJones> do i reboot into the install cd and get into terminal?
[17:55] <CMJones> ok
[17:55] <cjwatson> I wouldn't do it from the text-mode installer as it'll be a pain to copy to the network
[17:56] <CMJones> i dont know what that means
[17:57] <CMJones> all i know is to hit cntl alt F1 cntl alt F2 and etc and the different terminals pop up..
[17:57] <cjwatson> no no no
[17:57] <CMJones> will there be alot of info? can i just write it down?
[17:57] <cjwatson> use Applications -> Accessories -> Terminal from the menus in the live cD
[17:57] <cjwatson> CD
[17:58] <CMJones> umm
[17:58] <cjwatson> there will be a lot of information and it would take you ages to copy it accurately, and it would be error-prone.  instead, you should start a web browser, go to paste.ubuntu.com, copy/paste all the output into the text box there, and then tell me the URL it gives you back
[17:58] <CMJones> oh so i can do this now in windows?
[17:58] <cjwatson> um - you said that the live CD worked for you
[17:59] <CMJones> my iso i have burned on my disk is that what you are calling live cd?
[18:00] <CMJones> when i reboot my computer with the cd in.. it brings up a boot screen.. hitting f3 or somethign gives me the options of booting into safe mode. no graphics mode and normal mode...
[18:02] <cjwatson> http://www.ubuntu.com/desktop/get-ubuntu/download <- live CD
[18:02] <cjwatson> the "desktop edition" CD
[18:03] <cjwatson> the CD you have is not a live CD
[18:03] <CMJones> ok but is live cd the same as downloading ubuntu for desktop and burning it on cd?
[18:06] <CMJones> whats the difference between burning this live cd on  a cd and burning the actual ubuntu on a cd and installing?
[18:09] <cjwatson> the live CD is useful for diagnostics such as the one I'm trying to have you perform.  in versions of Ubuntu more recent than 5.10, it doubles as a CD you can install from.
[18:09] <cjwatson> (that feature was added in 6.06 LTS)
[18:12] <CMJones> ohhh got ya so i cant do that command without burning a new iso correct?
[18:13] <cjwatson> correct
[18:13] <cjwatson> sorry
[18:18] <CMJones> oh so ill just install that new SUSE distro then?
[18:18] <CMJones> i heard its better than ubuntu
[18:25] <CMJones> ok i added ya. im going to go burn this new one and hopefully it works if not ill burn that new ubuntu live and see
[18:26] <cjwatson> if you want to use SUSE, feel free and have fun, but obviously I can't help there :-)
[18:26] <cjwatson> comparing against a five-year-old version of Ubuntu isn't particularly fair though ...
[18:31] <JanC> you can run lspci in every linux distro actually, not necessary to run it from an Ubuntu one, just use whatever live-CD you have around...
[18:33] <cjwatson> yeah
[18:33] <JanC> oh, and you can find the PCI ID in Windows too