/srv/irclogs.ubuntu.com/2010/12/09/#ubuntu-bugs.txt

* yofel has an akonadi_imap_resource_4 process that uses 120M or real memory without doing anything00:02
c2tarunI was setting up a virtual box env of natty to reproduce some bugs. i got an error, can anyone help me with setting up the environment please.05:45
micahgc2tarun: maybe try in #ubuntu+1?05:46
c2tarunmicahg: u mean #ubuntu05:46
micahgc2tarun: no, #ubuntu+1 for natty support05:47
c2tarunthanks :)05:47
=== ssj6akshat is now known as akshat|school
c2tarunwhere can i find confirmed but unassigned bugs??07:00
micahgc2tarun: have you tried the advanced search in LP?07:02
c2tarunthanks :)07:02
=== bilalakhtar_ is now known as cdbs
htorquehello everyone, isn't it possible anymore to set my own bug report to "wishlist"?08:56
nisshhhggdh, vish, bdmurray, ping10:00
nisshhanyway, when you see this, c2tarun just wants to say hi, he is a bit shy about meeting his mentors on irc :)10:03
c2tarunhi :)10:03
c2tarunvish ping11:07
nisshhc2tarun, i pinged them earlier, just wait, they will reply soon :)11:08
c2tarunok :) actually i received mail that papercut-ninjas group is assigned a bug on empathy. I wasn't facing this bug, i just wanted to ask him :)11:09
=== ogra_ac is now known as ogra
nisshhc2tarun, thats bug mail, it doesnt mean that you are affected by that particular bug, you are just subscribed to receive it because of a certain team you are in, etc11:10
c2tarunok... :) thanks11:11
nisshh:)11:11
=== ogra is now known as Guest42462
vishc2tarun: reduce the font size and then try to resize the window you will notice the combobox vanishes..11:30
vishc2tarun: also, no one in the channel bites.. ;) so, no need to be scared/shy.. :)11:31
c2tarunvish: how to reduce the font size of empathy?11:45
=== ogra_ is now known as ogra
=== akshat|school is now known as ssj6akshat
vishc2tarun: not empathy's, system font size11:58
c2tarunvish: got it12:00
=== yofel_ is now known as yofel
charlie-tcathis place is really quiet for a Bug Day today - https://wiki.ubuntu.com/UbuntuBugDay/2010120914:40
=== AbhiJit_ is now known as AbhiJit
=== CarlFK1 is now known as CarlFK
c2tarunbug 68809415:32
ubot2Launchpad bug 688094 in user-setup (Ubuntu) "package user-setup 1.28ubuntu10 failed to install/upgrade: failed to sync updated files list file for package user-setup: Input/output error (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/68809415:32
c2tarunwhat is this bug exactly saying? is it just package not getting installed or some other problem??15:33
c2tarunif a bug is reported for any previous version, say karmic and that bug cannot be reproduced in newer versions like maverick. what should we do??15:43
charlie-tcaI comment that I could not reproduce the issue in the latest release, and am closing the bug as invalid for that reason. Add that if they can15:47
charlie-tcareproduce the issue in the latest stable release or development release, they can repopen it as new and need to supply the logs15:47
c2taruncharlie-tca: thanks :)15:48
charlie-tcano problem15:48
ScottKcharlie-tca: How does that make the bug invalid?15:52
charlie-tcaIt makes it fixed-released, but without a reference for what fixed it, we mark it invalid15:53
charlie-tcaor am I loose in the head again?15:54
ScottKIt seems to me that it would be confusing for people to be told their bug is invalid because it's already fixed.16:06
=== bilalakhtar_ is now known as cdbs
charlie-tcaIt leads much less confusion that having it marked fixed, and then they want to references for the fix16:10
charlie-tcahm, my keyboard is not typing right again16:11
bcurtiswxvish, you work with firefox4? or was that micahg ?16:19
vishbcurtiswx: yup, its micahg16:20
bcurtiswxvish, k thx16:20
bdmurraymvo: could you look at bug 571392?16:23
ubot2Launchpad bug 571392 in bcmwl (Ubuntu) "package bcmwl-kernel-source 5.60.48.36 bdcom-0ubuntu3 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1 (affects: 197) (dups: 127) (heat: 1242)" [High,Confirmed] https://launchpad.net/bugs/57139216:23
bdmurraymvo: seems to happen on Live CDs / usb sticks afaict16:23
=== zyga is now known as zyga-food
charlie-tcapedro_: kind of difficult to do these compiz bugs in Natty until I can actually log in16:35
mvobdmurray: hrm, is there a log in one of the reports that actually contains anything :/ ?16:37
bdmurraymvo: I can write something to check...16:39
mvothanks, that would be cool16:41
mvothe ones I looked at where empty16:41
mvo:/16:41
bdmurraymvo: bug 579643 has something16:46
ubot2Launchpad bug 579643 in bcmwl (Ubuntu) "package bcmwl-kernel-source 5.60.48.36 bdcom-0ubuntu3 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1 (dup-of: 571392)" [Undecided,Confirmed] https://launchpad.net/bugs/57964316:47
ubot2Launchpad bug 571392 in bcmwl (Ubuntu) "package bcmwl-kernel-source 5.60.48.36 bdcom-0ubuntu3 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1 (affects: 197) (dups: 127) (heat: 1242)" [High,Confirmed] https://launchpad.net/bugs/57139216:47
mvothanks16:48
mvobdmurray: it looks like the actual bug is pretty simple to fix, this only affects 10.04?16:50
bdmurraymvo: bug 685675 is natty too.  What is the bug?16:51
ubot2Launchpad bug 685675 in bcmwl (Ubuntu) "package bcmwl-kernel-source 5.60.246.2+bdcom-0ubuntu3 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1 (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/68567516:51
nemohey guys.  I filed a bug just minutes ago and I wasn't sure what area to put it in17:00
nemosomeone mind moving it for me?17:00
nemohttps://bugs.launchpad.net/ubuntu/+bug/68814517:01
ubot2Launchpad bug 688145 in ubuntu "Suspend fails on closing laptop lid, hangs hard on reopen with high heat and fan usage. (affects: 1) (heat: 6)" [Undecided,New]17:01
yofelnemo: I would say kernel, since pm shows it tries to suspend and it fails after that, please set the package to linux and run apport-collect on the affected system17:05
nemohm.17:05
nemothink I've done apport-collect on this system before, but sure :)17:05
nemodone17:06
nemoyofel: said "no additional information collected"17:06
yofelnemo: yes, you didn't change the package first17:07
nemooh17:07
nemooops. didn't realise that was "in order of operation" :)17:07
nemohm. how do I do that?17:07
yofelsince you didn't apport didn't know *what* to collect information about17:07
yofelnemo: click on the arrow left or 'Ubuntu' in the status line17:08
nemoah. found it17:08
nemoyep17:08
nemoI thought it had sent me to a bug list when I clicked on Ubuntu, but the arrow worked17:08
yofelright, clicking on Ubuntu will send you to the list of bugs filed in ubuntu.17:09
nemoyay. appport still uses gksudo.17:09
nemoso sick of stuff using that irritating polkit thingy. I even wrap update-manager in the menu with gksudo :)17:10
nemoand close and restart it whenever it pops up on its own17:10
yofelhehe17:10
nemoif polkit integrated w/ ssh/nomachine/fingerprint gui, I'd not hate it so much :)17:11
=== deryck is now known as deryck[lunch]
mvobdmurray: hm, hm, I spoke too quickly, I thought it was easy, but it looks like I need to actually run it inside a vm to reprouce17:19
mvobut dinner first17:19
bdmurraymvo: okay, thanks for working on it!17:21
bdmurraythe acidbase package could use some bug conslidation17:39
bdmurraythere seem to be lots of duplicates in there17:40
=== ssj6akshat is now known as ssj6akshat|sleep
=== ssj6akshat|sleep is now known as ssj6akshat
bdmurraymicahg: re bug 685832 I don't think there is a badge18:08
ubot2Launchpad bug 685832 in launchpad-gm-scripts "Show MOTU badge? (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/68583218:08
micahgbdmurray: there is one for MOTU, it's the closed hand18:09
bdmurraymicahg: for launchpad.net/~motu ?18:09
micahgbdmurray: I thought so, let me check18:09
micahgbdmurray: yes18:10
bdmurraymicahg: okay, well regardless motu is part of ubuntu-dev and universe-contributes both of which are shown18:10
micahgbdmurray: right, but neither of those are considered domain experts18:11
bdmurraymicahg: um okay but isn't the this gonna just be one more icon for the people who already have 2 icons?18:12
micahgbdmurray: well, core-devs have an extra icon too18:13
micahgand motu-swat18:13
bdmurraymicahg: right and those are subsets of ubuntu-dev but motu is not because they are members of ubuntu-dev18:13
* micahg is confused18:14
micahgMOTU and core-dev have the same relationship WRT ubuntu-dev18:14
bdmurrayokay I see how it makes sense now18:16
=== deryck[lunch] is now known as deryck
=== zyga-food is now known as zyga
=== ssj6akshat is now known as ssj6akshat|sleep
bcurtiswxmicahg, does the set as desktop background function work on firefox 4b7 in natty ?19:55
micahgbcurtiswx: on KDE or GNOME?19:55
bcurtiswxmicah, GNOME19:55
bcurtiswxmicahg*19:55
* micahg remembers there was a bug about it...19:55
bcurtiswxmicahg, OK thx19:56
micahgbcurtiswx: no, I meant in general, idk if it works in natty, I would hope so :)19:57
bcurtiswxah, it doesn't work in natty, but since GTK3 is so screwed up i wouldn't know what to do with it ATM19:57
micahger, the original bug was Fixed for Firefox 3.5, if you see an issue, please fule a bug19:58
micahg*file19:58
micahgbcurtiswx: it shouldn't be using gtk3 AFAIK19:58
bcurtiswxwell, as of right now g-c-c with the background section is borked due to GTK, which FFX I would assume uses19:59
=== Richie is now known as WelshDragon
charlie-tcaIs bugbot a person or a script? It is closing bugs22:11
charlie-tcawell, it is commenting that it is closing them, but leaving them in incomplete. What is it?22:12
charlie-tcasee it in action on bug 45072122:12
ubot2Launchpad bug 450721 in nvidia-graphics-drivers-180 (Ubuntu) "xorg crashes by writing emails?! (affects: 1) (dups: 1) (heat: 13)" [Undecided,Incomplete] https://launchpad.net/bugs/45072122:13
damarieihello, quick question, what should I do if I come across a bug report and when I try to reproduce it there is no bug?22:25
charlie-tcaAre you reproducing it in Natty?22:26
damarieino maverick22:30
charlie-tcaWhich release did the reporter use?22:30
damarieimaverick also22:30
micahcowanIt might help to identify differences between your environ and reporter's that might possibly affect behavior. What's the bug #?22:31
charlie-tcaYou can comment that you could not reproduce it in an up-to-date 10.10, and ask them to try it again. Also ask to have them give you the exact steps they use to reproduce the issue.22:31
damarieiwell nevermind, I was just confused by the wording and I can reproduce it now but I have a new question, is it still a bug if it does actually function but not as the user would intend it to?22:33
damarieiI am referring to 8824122:33
charlie-tcabug 8824122:33
yofellp 8824122:33
ubot2Launchpad bug 88241 in linux-source-2.6.20 (Ubuntu) (and 1 other project) "oops on suspend from dvb driver (heat: 2)" [Medium,Won't fix] https://launchpad.net/bugs/8824122:33
damarieisorry22:34
damariei68824122:34
yofellp 68824122:34
ubot2Launchpad bug 688241 in simple-scan (Ubuntu) "scan will not save a second doc - 'save as' works (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/68824122:34
micahcowanAccording to the user's description, it sounds like a regression22:35
yofelnot using gnome, but while overwriting the previous file is the usual 'Save' behaviour, I would not expect that from a scan program22:35
charlie-tcaSo, to save a scanned document, you have to push "save as"? That is a fix of previous wrong behaviour, is it not?22:35
damarieieven if you scan another page, instead of asking for a new location for the new page, it automatically overwrites the first one22:36
yofeldamariei: you say it overwrites the file even though the button is grayed out?22:36
damarieiyes22:36
charlie-tcathe document does not have a name already, so pushing save the second saves with the file name entered previously.22:36
damarieii.e if i was to scan two pages, click save on the first one (it would ask for a location and name) then click save on the second it would automatically overwrite the first one without asking22:38
charlie-tcayofel: I see that as a bug, but I don't see the behavior as reported as one.22:39
yofelcharlie-tca: not sure how simple-scan is supposed to behave, but overwriting a file is something I expect from an image editor, not a scan program.22:40
micahcowanYeah, especially for one named "simple-scan".22:40
damarieiexactly22:40
charlie-tcaHow does it know you changed documents? It is assuming that the first scan was not good enough.22:40
yofelnot sure if xsane has a save or save as button, but it usually increases a suffix number by itself when trying to save again, so that's the behaviour I expect (since I'm used to it)22:41
damarieicharlie-tca, i clicked on the second page22:41
micahcowanIt sounds like a regression. If the developers indicate that it's intended behavior, that's another matter, but it sounds like it must be unintentional, to me, particularly if that's how it worked in previous versions.22:41
* charlie-tca shrugs22:41
damarieiyofel, yes I think that is actually how simple-scan functioned previously22:41
micahcowanAccording to the reporter, it is.22:41
damarieiI myself use simple-scan and do remember it working that way I believe22:42
damarieiok so I tried a previous version of simple-scan and yes it does appear to be a regression, what should I do next?23:01
yofeldamariei: add the 'regression-release' tag and forward to the simple-scan devs23:19
yofeldamariei: actually it would be worth to try it in natty first (use a live disk)23:20
yofelsince that has a newer bugfix release23:21
yofel(the tag applies anyway)23:21
yofeldamariei: for future reference: https://wiki.ubuntu.com/Bugs/HowToTriage#Regressions23:21
damarieiyofel, thank you, and is it ok if I cannot actually Triage the bug? (permissions)23:31
yofelyes, 'Triaged' and "Won't Fix" can only be set by Bug Control23:32
yofelonce you triaged the bug just ask here for the Status and Importance to be set23:32
=== zyga is now known as zyga-afk
damarieiyofel, ok I have set regression on bug #688241 and forwarded upstream (https://bugs.launchpad.net/simple-scan/+bug/688372) can you Triage it?23:44
ubot2Launchpad bug 688372 in simple-scan "Saving any scans after first scan overwrites the file (Regression 1.x to 2.x) (affects: 1) (heat: 6)" [Undecided,New]23:44
ubot2damariei: Bug 688241 on http://launchpad.net/bugs/688241 is private23:44
yofelok, short lecture on upstreaming: you only need to file a bug report if the project is NOT hosted on launchpad23:48
yofelno harm done, launchpad is confusing sometimes23:48
yofeldamariei: ok, now the proper way here: on 688241 click on 'also affects project'23:48
damarieiyofel, ahh thanks, im still learning23:49
yofeldamariei: that already has simple scan set as projet so just add it23:49
damarieiyofel, ok done23:50
yofeldamariei: now go to 688372, and mark it as a dup of 688241 (click on mark as a duplicate on the right)23:50
damarieiyofel, ok done23:51
yofelhm, that might actually be a dup of bug 54410823:56
ubot2Launchpad bug 544108 in simple-scan (Ubuntu) (and 1 other project) "Offer to number/date filename if file already exists (affects: 4) (dups: 2) (heat: 31)" [Wishlist,Triaged] https://launchpad.net/bugs/54410823:56

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