/srv/irclogs.ubuntu.com/2010/12/10/#ubuntu-bugs.txt

damarieiyofel, looks like it since this is a duplicate: 66693200:00
yofelright, you should always look for possible duplicates first usually (that counts for me too *sigh*)00:01
damarieiyofel, should I mark mine as a duplicate now then?00:01
damariei*sigh* well I can't believe I must those00:02
yofelyes, and use https://wiki.ubuntu.com/Bugs/Responses#A%20duplicate (replacing NUMBER)00:02
damarieiyofel, ok done, thanks for the help00:05
yofelnp, sorry for the additional work00:05
yofeldamariei: and thanks for helping us ;)00:05
damarieiyofel, one more thing, what happens if a user reports a bug in the current version of a package but it is actually already fixed upstream00:07
yofelthen we mark the bug triaged until the bug is fixed in the development release, and possibly link the fixed upstream bug00:07
damarieiyofel, in that case can you triage this one: 688219?00:23
yofel(can you add 'bug' before the number? that'll trigger the bot) bug 68821900:24
ubot2Launchpad bug 688219 in youtube-dl (Ubuntu) "Youtube-dl no longer works (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/68821900:24
damarieiok thanks for the heads up00:25
yofeldamariei: can you try to reproduce this in a Natty live disk or virtual machine? Natty has 2010.11.19 so it would be good to know if that works or not00:29
damarieiyofel, I am a bit late in getting the Natty alpha so im just downloading it right now00:31
yofeldamariei: you can check if the development release has a newer version by looking at https://launchpad.net/ubuntu/+source/youtube-dl or with 'rmadison youtube-dl' (rmadison is part of the devscripts package)00:33
damarieiyofel, ahh ok, any other devscripts that I should get acquainted with for the future?00:38
yofeldamariei: there's the 'hugday' command from the ubuntu-qa-tools package which is used for hugdays and ubuntu-dev-tools has usefull things, but usually not for triaging00:42
yofeldamariei: I just remembered that there's Testdrive if you look for an easy way to  run a devel release virtual machine00:43
damarieiyofel, thanks those should help with testing00:51
c2tarunanyone here using Asus Eee PC 1005?03:27
bcurtiswxubuntu is the upstream for indicator applet.. right?03:59
charlie-tcaIs it ubuntu or canonical?04:01
charlie-tcabut anyway, yes04:01
bcurtiswxcharlie-tca, thx04:32
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c2tarunbug 68843406:09
ubot2Launchpad bug 688434 in bcmwl (Ubuntu) "package bcmwl-kernel-source 5.60.48.36 bdcom-0ubuntu5 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1 (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/68843406:09
c2taruncan anyone take a look please... do we need laptop configuration??06:10
c2tarunvish ping06:18
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rusiviQuick question for the chat, reading a previously mentioned bug 544108 w/ 4 duplicates, it seems logical that anytime a bug is marked a duplicate of another, the duplicated bug should have the "Affected by" incremented by the number of distinct duplicate OP. So for this bug, the number affected should be 5 (all the dup's OP + the OP of the original duplicated bug). Is this a known issue?07:30
ubot2Launchpad bug 544108 in simple-scan (Ubuntu) (and 1 other project) "Offer to number/date filename if file already exists (affects: 7) (dups: 4) (heat: 50)" [Wishlist,Triaged] https://launchpad.net/bugs/54410807:30
micahgrusivi: bug 67809007:34
ubot2Launchpad bug 678090 in malone "Affected people from duplicates aren't included in the master bug's affected count (affects: 1) (heat: 12)" [Low,Triaged] https://launchpad.net/bugs/67809007:34
rusivimicahg: ty ;)07:34
vishcharlie-tca, hggdh: hi, should we add more members to the new mentor team?  looks like there are around 21 members who have applied for the old mentorship team ?07:38
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kaushalhi08:30
kaushalHow do i file a bug ?08:30
micahgkaushal: ubuntu-bug08:33
kaushalmicahg: ubuntu-bug tomboy08:39
kaushal?08:39
micahgkaushal: yep08:39
kaushalmicahg: you are an awesome guy08:43
kaushalThanks micahg08:43
micahgkaushal: np08:43
kaushalit worked like a charm08:43
kaushalreally appreciated08:43
kaushalmicahg: also do i need to look for that email always08:43
kaushalfor any updates ?08:44
micahgkaushal: email?08:44
kaushalor do i need to always keep an watch on the lp ?08:44
micahgkaushal: ideally, you would respond if information is requested08:44
kaushalhttps://bugs.launchpad.net/ubuntu/+source/tomboy/+bug/68847408:44
ubot2Launchpad bug 688474 in tomboy (Ubuntu) "Tomboy Notes Reminder Plugin (affects: 1) (heat: 6)" [Undecided,New]08:44
micahgkaushal: yeah, you should get an email update08:44
kaushalok08:44
kaushalmicahg: whats the preferred method to download any iso file08:48
kaushalon releases.ubuntu.com08:49
micahgkaushal: torrent?08:49
kaushalwhy is it so ?08:49
micahgkaushal: less load on teh servers :)08:49
kaushalwhy not zsync or metalink or jigdo08:49
micahgzsync works too08:49
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kim0I think I've fixed bug 687968 (Bacula FTBFS). I've proposed for merge (my first time ever) would someone like to pick it up :)12:08
ubot2Launchpad bug 687968 in bacula (Ubuntu) "[FTBFS] package 'bacula' (5.0.2-2ubuntu1) failed to build on natty (affects: 1) (heat: 6)" [High,Confirmed] https://launchpad.net/bugs/68796812:08
vishc2tarun: pong.. ;)  when you have a Q , just ask … if the person is not around, someone else might answer it. :)12:43
c2tarunvish: sure :) it was just u were around and i just found it so i asked :)12:44
vishc2tarun: nah, i'm logged in here 24x7, but not always here.. :)12:44
* vish just creates the illusion … as do so many of us … ;p12:45
c2taruni just found a python editor designed by someone and source code available on internet. this one is good but other python editors are also available12:47
c2tarunshould i file a need-packaging bug??12:48
vishc2tarun: if you want it in Ubuntu, you'd have to file one..12:50
c2tarunvish: sure :) i'll play around with that editor for few days, and if i really find it different then i'll file the bug12:51
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c2taruncan anyone please take look at bug 688599. it may be duplicate of two other bugs(mentioned in the report, those bugs dont have proper information). What i want to ask is, this bug may be due to some fault in reporters hardware(also mentioned in report). should i ask him to try reproduce bug on good hardware or reproduce bug by myself.15:54
ubot2Launchpad bug 688599 in audacious (Ubuntu) "audacious2 crashed with SIGSEGV when quitting (affects: 1) (heat: 8)" [Undecided,New] https://launchpad.net/bugs/68859915:54
charlie-tcac2tarun: without a valid stacktrace, we can not determine if that is a duplicte of any other bug. If you want to try to reproduce it, you should try getting a backtrace for it, too.16:14
charlie-tcahttps://wiki.ubuntu.com/DebuggingProgramCrash16:14
charlie-tcaotherwise, leave it alone until apport team processes it. I don't know if re-trace is working again or not, but if it is, they will get the stacktrace, and then we decide what to do with it.16:15
c2taruncharlie-tca: sure i'll try to reproduce it.16:15
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bdmurraymvo: so what is next for bug 571392?17:21
ubot2Launchpad bug 571392 in bcmwl (Ubuntu) "package bcmwl-kernel-source 5.60.48.36 bdcom-0ubuntu3 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1 (affects: 197) (dups: 127) (heat: 1236)" [High,Confirmed] https://launchpad.net/bugs/57139217:21
awbHi17:44
AbhiJithi17:48
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bdmurrayI believe I saw couchdbuser in my gdm screen today and libuuid(?) anybody else seeing this?20:02
hggdhbdmurray: will check in a few, right now in the middle of a KVM install20:05
d-kesselis "libubuntuone1.0-cil (0.3.8-0ubuntu5)" failing to install on natty worth reporting at this time?20:57
fatharrahmanHi21:03
fatharrahmanOnce I start up my computer it auto reboot once and then continue normally no other auto reboot until I restart or shut down and start up again21:05
fatharrahmanudienz  advised me to report a bug he worked hard for me but there was error in the apport  as he noticed21:07
fatharrahman Once I start up my computer it auto reboot once and then continue normally no other auto reboot until I restart or shut down and start up again21:28
fatharrahmanmine is hp mini 110-1100  1.6,1.6 RAM intel atom21:29
fatharrahmanno no21:29
fatharrahman1.6,1.6 Intel atom21:29
fatharrahman1 GB RAM21:29
fatharrahman160 Hdd21:30
fatharrahmanonly ubuntu 10.10 on it21:30
fatharrahmannew from market there was windows 7 starter in it but I formated windows for Ubuntu21:31
holsteinfatharrahman: how does 10.04 run?21:31
holsteinor another kernel?21:31
fatharrahmandid not try 10.0421:31
fatharrahmandid not try any thing than Maverik Meerkat21:32
holsteinmight want to try the long term support release21:32
holsteinyou could try it live and see21:32
holsteincant hurt21:32
holsteinmight learn something helpful21:32
holsteini find thats an easy way to try different packages and kernels21:33
holsteinfor testing purposes21:33
fatharrahmanso do you think I need not to report a bug?21:33
holsteinfatharrahman: OH21:33
holsteini thouth you had21:33
holsteini would look around and see if you already see one21:34
holsteinand go from there21:34
fatharrahmanI dont know what type of bug is this21:34
holsteini would just search by model21:34
holsteinin LP21:34
holsteinand see what you find21:34
holsteincan be challenging21:34
fatharrahmanshould I contineu this may you take a look? https://bugs.launchpad.net/ubuntu/+source/xorg/+filebug/34e455e6-049c-11e0-91b7-0025b3df357a?field.title=Xorg+crash21:36
holsteini would search around a bit first21:36
holsteinsee what you find21:37
holsteincould just as well be a kernel bug for that matter21:37
holsteinmaybe https://bugs.launchpad.net/ubuntu-keystroke/+bug/687641 ??21:39
ubot2Launchpad bug 687641 in ubuntu-keystroke "After start up auto log out after opening an application (affects: 1) (heat: 6)" [Undecided,New]21:39
fatharrahmanubot I did that but is this accurate ?21:42
holsteinlol21:42
fatharrahmanno I was not aware of what information needed ubot221:42
holsteini didnt notice that was your post ;)21:42
holsteinyeah, that looks fine21:43
fatharrahmanbut the informations is not through apport-bug?21:43
holsteinsomebody will ask for what they need prolly21:43
fatharrahmanok if you said thats enough ok ok21:44
holsteinim not totally sure21:44
holsteinbut it looks like a good start21:44
fatharrahmanok now should I un install 10.10 and install 10.04??21:45
holsteinwell, if you want21:45
yofelok, let's start slowly, first: that bug is about ubuntu-keystroke (not sure what it does), *not* Ubuntu, second: your issue is weird... let me read the backlog21:45
holsteini would suggest running it live21:45
holsteinand see if ther is a need for that21:45
holsteinthere*21:46
* holstein will leave you with yofel fatharrahman :)21:46
holsteinfatharrahman: no need to wipe 10.10 though21:46
fatharrahmanok21:46
yofelfatharrahman: does it actually shut down or simply reset the pc to the bios screen when it reboots?21:46
fatharrahmanok21:47
fatharrahmanI think it is a reboot because the oppened items are closed and the music of log in is playing but I find my self on the Choose username yofel21:48
yofelfatharrahman: is it just back to 'choose username' or a complete system reboot?21:49
fatharrahmansuddunly I find my self at username21:49
fatharrahmanlog in but to a new session21:50
yofelfatharrahman: so you don't get back to the bios screen but you land on the login screen where you enter your username, correct?21:50
fatharrahmanyes21:50
yofelfatharrahman: did it do that on the previous session before your current session?21:50
fatharrahmanat every new session after the second one no other relog21:51
fatharrahmanI mean  how can I explain21:51
yofelok, can you pastebin your /var/log/Xorg.0.log.old please?21:51
fatharrahmanok21:52
fatharrahmanbash: /var/log/Xorg.0.log.old: Permission denied21:52
yofelfatharrahman: what does it tell you if you run 'ls -la /var/log/Xorg.0.log.old' in a terminal?21:54
fatharrahman-rw-r--r-- 1 root root 26132 2010-12-10 23:52 /var/log/Xorg.0.log.old21:55
nemohuh21:56
nemoworld readable21:56
yofelok, that looks right, were you trying to execute the file?21:56
nemoheh. I bet he was :)21:56
yofelfatharrahman: it's a log file, please put it on http://paste.ubuntu.com21:56
nemoyofel: oh. btw. thanks for following up on the hedgewars bug.21:56
nemoyofel: I look forward to supporting fewer confused ubuntu users21:56
yofelerr, what was that again? I've completely forgotten about that ^^21:57
fatharrahmanpardon21:57
fatharrahmanis this helpful I dont know how I got it http://paste.ubuntu.com/541903/21:58
fatharrahmanthis paste was after delet messages files from var/log21:59
yofelit contains a few, but I can't really hold them apart, ok, easy way, please install the 'pastebinit' package (just run 'sudo apt-get install pastebinit' in the terminal and give it your password) then run 'pastebinit /var/log/Xorg.0.log.old'22:00
fatharrahmanok22:01
yofelthat will give you a link, that you please post here22:01
fatharrahmanok22:02
fatharrahmanhttp://pastebin.com/wGvDrJ4g22:03
fatharrahmandone22:04
yofelthat doesn't really tell me more..22:08
yofelok, since I don't know too much about how gnome login works, please file a bug with 'ubuntu-bug gdm', one of the gdm triagers will come back to you22:08
fatharrahmanok22:09
fatharrahmanthank you yofel , could I change the description of the existed bug report??22:11
yofelfatharrahman: do you mean bug 687641?22:11
ubot2Launchpad bug 687641 in ubuntu-keystroke "After start up auto log out after opening an application (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/68764122:11
fatharrahmanyes22:11
fatharrahmanyes ubot222:11
yofelpossible yes, give me a sec22:11
yofelfatharrahman: that's our irc bot ;)22:11
yofel!me22:11
ubot2Hi! I'm #ubuntu-bugs's favorite infobot, you can search my brain yourself at http://ubottu.com/factoids.cgi | Usage info: http://ubottu.com/devel/wiki/Plugins | Bot channels and general info: https://wiki.ubuntu.com/IRC/Bots22:11
fatharrahmanwhat do you mean?? is Ubot2 not a human?22:13
yofelfatharrahman: exactly22:13
fatharrahmanheheheh22:13
fatharrahmanI was greeting him every time what a trick??22:14
charlie-tcamore like a helper in the channel22:14
yofelfatharrahman: can you please run 'apport-collect 687641' on your system please now?22:15
tuosubot2: Ignore them. They are just jealous. Ofcourse your are a human being. Just like the rest of us.22:15
ubot2tuos: Error: 'them.' is not a valid nick or hostmask.22:15
ubot2tuos: Error: I am only a bot, please don't think I'm intelligent :)22:15
yofel-please22:15
tuosI'm sorry. It's sad that you have been brainwashed. :(22:16
fatharrahmanok thank you again for help yofel , got a nice weekend, aha! got it charlie-tca thank you22:16
yofelpoor ubot222:16
yofel!botsnack22:16
ubot2Yum! Err, I mean, APT!22:16
fatharrahmanoh my god tous22:16
fatharrahmantell me your prove22:16
yofelfatharrahman: did you run apport-collect?22:17
fatharrahmanok Iwill22:17
yofelthat will add some more information to the bug that might be helpful22:17
fatharrahmanapport-collect: error: You need to specify a report number to update22:18
yofelfatharrahman: as I said above, you need to run: apport-collect 68764122:19
fatharrahmandone22:19
yofelfatharrahman: did it send the information?22:20
fatharrahmanno acess or change anything?22:21
yofelchange in this case22:21
fatharrahmanthere are only those two options : no access * change anything, which one?22:22
yofelchange anything22:23
fatharrahmanok22:23
fatharrahmanit say almost finished???22:24
yofelnow you need to go to the terminal and press enter22:24
fatharrahmandone22:25
yofelapport should pop up now22:25
fatharrahmancollecting information22:25
yofelgood22:25
fatharrahmanreport sent22:26
fatharrahmanthat's all    ?22:27
yofelseems like it worked22:28
yofelcharlie-tca: shouldn't the gdm hook add a bit more than that o.O?22:28
charlie-tcalooking22:29
fatharrahmanah who added gdm-ubuntu?22:30
yofelfatharrahman: I did22:30
fatharrahmanoh22:30
fatharrahmanare you a hacker  ?22:31
fatharrahman:)22:31
charlie-tcaIt's against GDM, the hook doesn't ask for any logs22:31
fatharrahman:)22:31
yofelhm, thought they had a useful one by now :/22:31
charlie-tcaNeed to copy /var/log/syslog to the user directory, then attach it as a plain text file using add attachment22:32
charlie-tcaadd bootlog if it is enabled22:32
fatharrahmancharlie-tca : are you with me?22:33
charlie-tcabut most of the users don't have it, so we grab syslog instead22:33
charlie-tcayes22:33
charlie-tcafatharrahman: Need to copy /var/log/syslog to the user directory, then attach it as a plain text file using add attachment22:33
fatharrahmanthis is the sort of computer jargon I dont understand22:34
fatharrahmanit is like my medical terms to you:)22:34
charlie-tcaopen nautilus, make it go to computer22:34
fatharrahmanam very very new22:34
charlie-tcathen go to var22:34
charlie-tcathen to log22:34
fatharrahmanok22:34
fatharrahmandone22:35
charlie-tcanow find syslog and right-click it22:35
charlie-tcaleft-click copy22:35
charlie-tcapaste to the desktop22:35
charlie-tcado you have the bug report open in firefox?22:36
fatharrahmandone22:36
fatharrahmanchrom22:37
charlie-tcaokay22:37
charlie-tcaat the bottom of the report it says "add attachment or patch with a green +22:37
charlie-tcaclick the plus sign22:37
charlie-tcaIn the box under Attachment, click the mouse22:38
charlie-tcaclick Desktop on the left column22:38
charlie-tcafind syslog and double-click it22:38
charlie-tcaIt should be back at chrome now22:39
charlie-tcaclick Post Comment22:39
* charlie-tca probably does this way too much22:39
fatharrahmandone22:39
charlie-tcaThank you22:39
charlie-tcaIf they ask in the report for anything else, do it the same way, okay?22:40
fatharrahmanyou who I should thank and serve22:40
fatharrahmanok22:40
charlie-tcaIf you refresh now, you will see that syslog is part of the report22:40
fatharrahmanok22:40
fatharrahmanThank you again Master22:41
BUGabundoheya22:41
BUGabundogood news, my work contract was renewed !! WOOT22:41
charlie-tcayou are welcome. Don't let the bug scare you, it will be fine22:41
charlie-tcaHello, bug22:42
BUGabundome? scare anyone? :(22:42
charlie-tcaHello, BUGabundo22:42
charlie-tcaNot you, fatharrahman22:42
charlie-tcaGlad to hear you got renewed, BUGabundo22:42
BUGabundothanks22:42
fatharrahman:D22:42
charlie-tcanewbie filing a bug report and attaching a log22:42
fatharrahmanwere a newbie22:43
* charlie-tca never thought he would be able to walk someone through that procedure22:43
charlie-tcaI had to paste the text in comments the first time they asked me for a log file. I couldn't find where to attach it22:44
fatharrahmancharlie-tca, yofel: I'll never be able to thank you , you too ubot2:) gd night and nice weekend22:45
yofelno problem22:45
charlie-tcaYou helping with this is thanks enough22:45
charlie-tcawillingness to get the attachment in helps22:45
charlie-tcayofel: work for you?22:48
charlie-tcawell, does that work?22:48
yofeldoes what work?22:48
charlie-tcathe attachment22:48
yofeler, let me check22:49
yofellooks fine, someone with more knowledge about gdm will have to look at it22:51
charlie-tcaGreat! thanks22:52

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