[00:00] <damariei> yofel, looks like it since this is a duplicate: 666932
[00:01] <yofel> right, you should always look for possible duplicates first usually (that counts for me too *sigh*)
[00:01] <damariei> yofel, should I mark mine as a duplicate now then?
[00:02] <damariei> *sigh* well I can't believe I must those
[00:02] <yofel> yes, and use https://wiki.ubuntu.com/Bugs/Responses#A%20duplicate (replacing NUMBER)
[00:05] <damariei> yofel, ok done, thanks for the help
[00:05] <yofel> np, sorry for the additional work
[00:05] <yofel> damariei: and thanks for helping us ;)
[00:07] <damariei> yofel, one more thing, what happens if a user reports a bug in the current version of a package but it is actually already fixed upstream
[00:07] <yofel> then we mark the bug triaged until the bug is fixed in the development release, and possibly link the fixed upstream bug
[00:23] <damariei> yofel, in that case can you triage this one: 688219?
[00:24] <yofel> (can you add 'bug' before the number? that'll trigger the bot) bug 688219
[00:24] <ubot2> Launchpad bug 688219 in youtube-dl (Ubuntu) "Youtube-dl no longer works (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/688219
[00:25] <damariei> ok thanks for the heads up
[00:29] <yofel> damariei: can you try to reproduce this in a Natty live disk or virtual machine? Natty has 2010.11.19 so it would be good to know if that works or not
[00:31] <damariei> yofel, I am a bit late in getting the Natty alpha so im just downloading it right now
[00:33] <yofel> damariei: you can check if the development release has a newer version by looking at https://launchpad.net/ubuntu/+source/youtube-dl or with 'rmadison youtube-dl' (rmadison is part of the devscripts package)
[00:38] <damariei> yofel, ahh ok, any other devscripts that I should get acquainted with for the future?
[00:42] <yofel> damariei: there's the 'hugday' command from the ubuntu-qa-tools package which is used for hugdays and ubuntu-dev-tools has usefull things, but usually not for triaging
[00:43] <yofel> damariei: I just remembered that there's Testdrive if you look for an easy way to  run a devel release virtual machine
[00:51] <damariei> yofel, thanks those should help with testing
[03:27] <c2tarun> anyone here using Asus Eee PC 1005?
[03:59] <bcurtiswx> ubuntu is the upstream for indicator applet.. right?
[04:01] <charlie-tca> Is it ubuntu or canonical?
[04:01] <charlie-tca> but anyway, yes
[04:32] <bcurtiswx> charlie-tca, thx
[06:09] <c2tarun> bug 688434
[06:09] <ubot2> Launchpad bug 688434 in bcmwl (Ubuntu) "package bcmwl-kernel-source 5.60.48.36 bdcom-0ubuntu5 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1 (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/688434
[06:10] <c2tarun> can anyone take a look please... do we need laptop configuration??
[06:18] <c2tarun> vish ping
[07:30] <rusivi> Quick question for the chat, reading a previously mentioned bug 544108 w/ 4 duplicates, it seems logical that anytime a bug is marked a duplicate of another, the duplicated bug should have the "Affected by" incremented by the number of distinct duplicate OP. So for this bug, the number affected should be 5 (all the dup's OP + the OP of the original duplicated bug). Is this a known issue?
[07:30] <ubot2> Launchpad bug 544108 in simple-scan (Ubuntu) (and 1 other project) "Offer to number/date filename if file already exists (affects: 7) (dups: 4) (heat: 50)" [Wishlist,Triaged] https://launchpad.net/bugs/544108
[07:34] <micahg> rusivi: bug 678090
[07:34] <ubot2> Launchpad bug 678090 in malone "Affected people from duplicates aren't included in the master bug's affected count (affects: 1) (heat: 12)" [Low,Triaged] https://launchpad.net/bugs/678090
[07:34] <rusivi> micahg: ty ;)
[07:38] <vish> charlie-tca, hggdh: hi, should we add more members to the new mentor team?  looks like there are around 21 members who have applied for the old mentorship team ?
[08:30] <kaushal> hi
[08:30] <kaushal> How do i file a bug ?
[08:33] <micahg> kaushal: ubuntu-bug
[08:39] <kaushal> micahg: ubuntu-bug tomboy
[08:39] <kaushal> ?
[08:39] <micahg> kaushal: yep
[08:43] <kaushal> micahg: you are an awesome guy
[08:43] <kaushal> Thanks micahg
[08:43] <micahg> kaushal: np
[08:43] <kaushal> it worked like a charm
[08:43] <kaushal> really appreciated
[08:43] <kaushal> micahg: also do i need to look for that email always
[08:44] <kaushal> for any updates ?
[08:44] <micahg> kaushal: email?
[08:44] <kaushal> or do i need to always keep an watch on the lp ?
[08:44] <micahg> kaushal: ideally, you would respond if information is requested
[08:44] <kaushal> https://bugs.launchpad.net/ubuntu/+source/tomboy/+bug/688474
[08:44] <ubot2> Launchpad bug 688474 in tomboy (Ubuntu) "Tomboy Notes Reminder Plugin (affects: 1) (heat: 6)" [Undecided,New]
[08:44] <micahg> kaushal: yeah, you should get an email update
[08:44] <kaushal> ok
[08:48] <kaushal> micahg: whats the preferred method to download any iso file
[08:49] <kaushal> on releases.ubuntu.com
[08:49] <micahg> kaushal: torrent?
[08:49] <kaushal> why is it so ?
[08:49] <micahg> kaushal: less load on teh servers :)
[08:49] <kaushal> why not zsync or metalink or jigdo
[08:49] <micahg> zsync works too
[12:08] <kim0> I think I've fixed bug 687968 (Bacula FTBFS). I've proposed for merge (my first time ever) would someone like to pick it up :)
[12:08] <ubot2> Launchpad bug 687968 in bacula (Ubuntu) "[FTBFS] package 'bacula' (5.0.2-2ubuntu1) failed to build on natty (affects: 1) (heat: 6)" [High,Confirmed] https://launchpad.net/bugs/687968
[12:43] <vish> c2tarun: pong.. ;)  when you have a Q , just ask … if the person is not around, someone else might answer it. :)
[12:44] <c2tarun> vish: sure :) it was just u were around and i just found it so i asked :)
[12:44] <vish> c2tarun: nah, i'm logged in here 24x7, but not always here.. :)
[12:45]  * vish just creates the illusion … as do so many of us … ;p
[12:47] <c2tarun> i just found a python editor designed by someone and source code available on internet. this one is good but other python editors are also available
[12:48] <c2tarun> should i file a need-packaging bug??
[12:50] <vish> c2tarun: if you want it in Ubuntu, you'd have to file one..
[12:51] <c2tarun> vish: sure :) i'll play around with that editor for few days, and if i really find it different then i'll file the bug
[15:54] <c2tarun> can anyone please take look at bug 688599. it may be duplicate of two other bugs(mentioned in the report, those bugs dont have proper information). What i want to ask is, this bug may be due to some fault in reporters hardware(also mentioned in report). should i ask him to try reproduce bug on good hardware or reproduce bug by myself.
[15:54] <ubot2> Launchpad bug 688599 in audacious (Ubuntu) "audacious2 crashed with SIGSEGV when quitting (affects: 1) (heat: 8)" [Undecided,New] https://launchpad.net/bugs/688599
[16:14] <charlie-tca> c2tarun: without a valid stacktrace, we can not determine if that is a duplicte of any other bug. If you want to try to reproduce it, you should try getting a backtrace for it, too.
[16:14] <charlie-tca> https://wiki.ubuntu.com/DebuggingProgramCrash
[16:15] <charlie-tca> otherwise, leave it alone until apport team processes it. I don't know if re-trace is working again or not, but if it is, they will get the stacktrace, and then we decide what to do with it.
[16:15] <c2tarun> charlie-tca: sure i'll try to reproduce it.
[17:21] <bdmurray> mvo: so what is next for bug 571392?
[17:21] <ubot2> Launchpad bug 571392 in bcmwl (Ubuntu) "package bcmwl-kernel-source 5.60.48.36 bdcom-0ubuntu3 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1 (affects: 197) (dups: 127) (heat: 1236)" [High,Confirmed] https://launchpad.net/bugs/571392
[17:44] <awb> Hi
[17:48] <AbhiJit> hi
[20:02] <bdmurray> I believe I saw couchdbuser in my gdm screen today and libuuid(?) anybody else seeing this?
[20:05] <hggdh> bdmurray: will check in a few, right now in the middle of a KVM install
[20:57] <d-kessel> is "libubuntuone1.0-cil (0.3.8-0ubuntu5)" failing to install on natty worth reporting at this time?
[21:03] <fatharrahman> Hi
[21:05] <fatharrahman> Once I start up my computer it auto reboot once and then continue normally no other auto reboot until I restart or shut down and start up again
[21:07] <fatharrahman> udienz  advised me to report a bug he worked hard for me but there was error in the apport  as he noticed
[21:28] <fatharrahman>  Once I start up my computer it auto reboot once and then continue normally no other auto reboot until I restart or shut down and start up again
[21:29] <fatharrahman> mine is hp mini 110-1100  1.6,1.6 RAM intel atom
[21:29] <fatharrahman> no no
[21:29] <fatharrahman> 1.6,1.6 Intel atom
[21:29] <fatharrahman> 1 GB RAM
[21:30] <fatharrahman> 160 Hdd
[21:30] <fatharrahman> only ubuntu 10.10 on it
[21:31] <fatharrahman> new from market there was windows 7 starter in it but I formated windows for Ubuntu
[21:31] <holstein> fatharrahman: how does 10.04 run?
[21:31] <holstein> or another kernel?
[21:31] <fatharrahman> did not try 10.04
[21:32] <fatharrahman> did not try any thing than Maverik Meerkat
[21:32] <holstein> might want to try the long term support release
[21:32] <holstein> you could try it live and see
[21:32] <holstein> cant hurt
[21:32] <holstein> might learn something helpful
[21:33] <holstein> i find thats an easy way to try different packages and kernels
[21:33] <holstein> for testing purposes
[21:33] <fatharrahman> so do you think I need not to report a bug?
[21:33] <holstein> fatharrahman: OH
[21:33] <holstein> i thouth you had
[21:34] <holstein> i would look around and see if you already see one
[21:34] <holstein> and go from there
[21:34] <fatharrahman> I dont know what type of bug is this
[21:34] <holstein> i would just search by model
[21:34] <holstein> in LP
[21:34] <holstein> and see what you find
[21:34] <holstein> can be challenging
[21:36] <fatharrahman> should I contineu this may you take a look? https://bugs.launchpad.net/ubuntu/+source/xorg/+filebug/34e455e6-049c-11e0-91b7-0025b3df357a?field.title=Xorg+crash
[21:36] <holstein> i would search around a bit first
[21:37] <holstein> see what you find
[21:37] <holstein> could just as well be a kernel bug for that matter
[21:39] <holstein> maybe https://bugs.launchpad.net/ubuntu-keystroke/+bug/687641 ??
[21:39] <ubot2> Launchpad bug 687641 in ubuntu-keystroke "After start up auto log out after opening an application (affects: 1) (heat: 6)" [Undecided,New]
[21:42] <fatharrahman> ubot I did that but is this accurate ?
[21:42] <holstein> lol
[21:42] <fatharrahman> no I was not aware of what information needed ubot2
[21:42] <holstein> i didnt notice that was your post ;)
[21:43] <holstein> yeah, that looks fine
[21:43] <fatharrahman> but the informations is not through apport-bug?
[21:43] <holstein> somebody will ask for what they need prolly
[21:44] <fatharrahman> ok if you said thats enough ok ok
[21:44] <holstein> im not totally sure
[21:44] <holstein> but it looks like a good start
[21:45] <fatharrahman> ok now should I un install 10.10 and install 10.04??
[21:45] <holstein> well, if you want
[21:45] <yofel> ok, let's start slowly, first: that bug is about ubuntu-keystroke (not sure what it does), *not* Ubuntu, second: your issue is weird... let me read the backlog
[21:45] <holstein> i would suggest running it live
[21:45] <holstein> and see if ther is a need for that
[21:46] <holstein> there*
[21:46]  * holstein will leave you with yofel fatharrahman :)
[21:46] <holstein> fatharrahman: no need to wipe 10.10 though
[21:46] <fatharrahman> ok
[21:46] <yofel> fatharrahman: does it actually shut down or simply reset the pc to the bios screen when it reboots?
[21:47] <fatharrahman> ok
[21:48] <fatharrahman> I think it is a reboot because the oppened items are closed and the music of log in is playing but I find my self on the Choose username yofel
[21:49] <yofel> fatharrahman: is it just back to 'choose username' or a complete system reboot?
[21:49] <fatharrahman> suddunly I find my self at username
[21:50] <fatharrahman> log in but to a new session
[21:50] <yofel> fatharrahman: so you don't get back to the bios screen but you land on the login screen where you enter your username, correct?
[21:50] <fatharrahman> yes
[21:50] <yofel> fatharrahman: did it do that on the previous session before your current session?
[21:51] <fatharrahman> at every new session after the second one no other relog
[21:51] <fatharrahman> I mean  how can I explain
[21:51] <yofel> ok, can you pastebin your /var/log/Xorg.0.log.old please?
[21:52] <fatharrahman> ok
[21:52] <fatharrahman> bash: /var/log/Xorg.0.log.old: Permission denied
[21:54] <yofel> fatharrahman: what does it tell you if you run 'ls -la /var/log/Xorg.0.log.old' in a terminal?
[21:55] <fatharrahman> -rw-r--r-- 1 root root 26132 2010-12-10 23:52 /var/log/Xorg.0.log.old
[21:56] <nemo> huh
[21:56] <nemo> world readable
[21:56] <yofel> ok, that looks right, were you trying to execute the file?
[21:56] <nemo> heh. I bet he was :)
[21:56] <yofel> fatharrahman: it's a log file, please put it on http://paste.ubuntu.com
[21:56] <nemo> yofel: oh. btw. thanks for following up on the hedgewars bug.
[21:56] <nemo> yofel: I look forward to supporting fewer confused ubuntu users
[21:57] <yofel> err, what was that again? I've completely forgotten about that ^^
[21:57] <fatharrahman> pardon
[21:58] <fatharrahman> is this helpful I dont know how I got it http://paste.ubuntu.com/541903/
[21:59] <fatharrahman> this paste was after delet messages files from var/log
[22:00] <yofel> it contains a few, but I can't really hold them apart, ok, easy way, please install the 'pastebinit' package (just run 'sudo apt-get install pastebinit' in the terminal and give it your password) then run 'pastebinit /var/log/Xorg.0.log.old'
[22:01] <fatharrahman> ok
[22:01] <yofel> that will give you a link, that you please post here
[22:02] <fatharrahman> ok
[22:03] <fatharrahman> http://pastebin.com/wGvDrJ4g
[22:04] <fatharrahman> done
[22:08] <yofel> that doesn't really tell me more..
[22:08] <yofel> ok, since I don't know too much about how gnome login works, please file a bug with 'ubuntu-bug gdm', one of the gdm triagers will come back to you
[22:09] <fatharrahman> ok
[22:11] <fatharrahman> thank you yofel , could I change the description of the existed bug report??
[22:11] <yofel> fatharrahman: do you mean bug 687641?
[22:11] <ubot2> Launchpad bug 687641 in ubuntu-keystroke "After start up auto log out after opening an application (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/687641
[22:11] <fatharrahman> yes
[22:11] <fatharrahman> yes ubot2
[22:11] <yofel> possible yes, give me a sec
[22:11] <yofel> fatharrahman: that's our irc bot ;)
[22:11] <yofel> !me
[22:11] <ubot2> Hi! I'm #ubuntu-bugs's favorite infobot, you can search my brain yourself at http://ubottu.com/factoids.cgi | Usage info: http://ubottu.com/devel/wiki/Plugins | Bot channels and general info: https://wiki.ubuntu.com/IRC/Bots
[22:13] <fatharrahman> what do you mean?? is Ubot2 not a human?
[22:13] <yofel> fatharrahman: exactly
[22:13] <fatharrahman> heheheh
[22:14] <fatharrahman> I was greeting him every time what a trick??
[22:14] <charlie-tca> more like a helper in the channel
[22:15] <yofel> fatharrahman: can you please run 'apport-collect 687641' on your system please now?
[22:15] <tuos> ubot2: Ignore them. They are just jealous. Ofcourse your are a human being. Just like the rest of us.
[22:15] <ubot2> tuos: Error: 'them.' is not a valid nick or hostmask.
[22:15] <ubot2> tuos: Error: I am only a bot, please don't think I'm intelligent :)
[22:15] <yofel> -please
[22:16] <tuos> I'm sorry. It's sad that you have been brainwashed. :(
[22:16] <fatharrahman> ok thank you again for help yofel , got a nice weekend, aha! got it charlie-tca thank you
[22:16] <yofel> poor ubot2
[22:16] <yofel> !botsnack
[22:16] <ubot2> Yum! Err, I mean, APT!
[22:16] <fatharrahman> oh my god tous
[22:16] <fatharrahman> tell me your prove
[22:17] <yofel> fatharrahman: did you run apport-collect?
[22:17] <fatharrahman> ok Iwill
[22:17] <yofel> that will add some more information to the bug that might be helpful
[22:18] <fatharrahman> apport-collect: error: You need to specify a report number to update
[22:19] <yofel> fatharrahman: as I said above, you need to run: apport-collect 687641
[22:19] <fatharrahman> done
[22:20] <yofel> fatharrahman: did it send the information?
[22:21] <fatharrahman> no acess or change anything?
[22:21] <yofel> change in this case
[22:22] <fatharrahman> there are only those two options : no access * change anything, which one?
[22:23] <yofel> change anything
[22:23] <fatharrahman> ok
[22:24] <fatharrahman> it say almost finished???
[22:24] <yofel> now you need to go to the terminal and press enter
[22:25] <fatharrahman> done
[22:25] <yofel> apport should pop up now
[22:25] <fatharrahman> collecting information
[22:25] <yofel> good
[22:26] <fatharrahman> report sent
[22:27] <fatharrahman> that's all    ?
[22:28] <yofel> seems like it worked
[22:28] <yofel> charlie-tca: shouldn't the gdm hook add a bit more than that o.O?
[22:29] <charlie-tca> looking
[22:30] <fatharrahman> ah who added gdm-ubuntu?
[22:30] <yofel> fatharrahman: I did
[22:30] <fatharrahman> oh
[22:31] <fatharrahman> are you a hacker  ?
[22:31] <fatharrahman> :)
[22:31] <charlie-tca> It's against GDM, the hook doesn't ask for any logs
[22:31] <fatharrahman> :)
[22:31] <yofel> hm, thought they had a useful one by now :/
[22:32] <charlie-tca> Need to copy /var/log/syslog to the user directory, then attach it as a plain text file using add attachment
[22:32] <charlie-tca> add bootlog if it is enabled
[22:33] <fatharrahman> charlie-tca : are you with me?
[22:33] <charlie-tca> but most of the users don't have it, so we grab syslog instead
[22:33] <charlie-tca> yes
[22:33] <charlie-tca> fatharrahman: Need to copy /var/log/syslog to the user directory, then attach it as a plain text file using add attachment
[22:34] <fatharrahman> this is the sort of computer jargon I dont understand
[22:34] <fatharrahman> it is like my medical terms to you:)
[22:34] <charlie-tca> open nautilus, make it go to computer
[22:34] <fatharrahman> am very very new
[22:34] <charlie-tca> then go to var
[22:34] <charlie-tca> then to log
[22:34] <fatharrahman> ok
[22:35] <fatharrahman> done
[22:35] <charlie-tca> now find syslog and right-click it
[22:35] <charlie-tca> left-click copy
[22:35] <charlie-tca> paste to the desktop
[22:36] <charlie-tca> do you have the bug report open in firefox?
[22:36] <fatharrahman> done
[22:37] <fatharrahman> chrom
[22:37] <charlie-tca> okay
[22:37] <charlie-tca> at the bottom of the report it says "add attachment or patch with a green +
[22:37] <charlie-tca> click the plus sign
[22:38] <charlie-tca> In the box under Attachment, click the mouse
[22:38] <charlie-tca> click Desktop on the left column
[22:38] <charlie-tca> find syslog and double-click it
[22:39] <charlie-tca> It should be back at chrome now
[22:39] <charlie-tca> click Post Comment
[22:39]  * charlie-tca probably does this way too much
[22:39] <fatharrahman> done
[22:39] <charlie-tca> Thank you
[22:40] <charlie-tca> If they ask in the report for anything else, do it the same way, okay?
[22:40] <fatharrahman> you who I should thank and serve
[22:40] <fatharrahman> ok
[22:40] <charlie-tca> If you refresh now, you will see that syslog is part of the report
[22:40] <fatharrahman> ok
[22:41] <fatharrahman> Thank you again Master
[22:41] <BUGabundo> heya
[22:41] <BUGabundo> good news, my work contract was renewed !! WOOT
[22:41] <charlie-tca> you are welcome. Don't let the bug scare you, it will be fine
[22:42] <charlie-tca> Hello, bug
[22:42] <BUGabundo> me? scare anyone? :(
[22:42] <charlie-tca> Hello, BUGabundo
[22:42] <charlie-tca> Not you, fatharrahman
[22:42] <charlie-tca> Glad to hear you got renewed, BUGabundo
[22:42] <BUGabundo> thanks
[22:42] <fatharrahman> :D
[22:42] <charlie-tca> newbie filing a bug report and attaching a log
[22:43] <fatharrahman> were a newbie
[22:43]  * charlie-tca never thought he would be able to walk someone through that procedure
[22:44] <charlie-tca> I had to paste the text in comments the first time they asked me for a log file. I couldn't find where to attach it
[22:45] <fatharrahman> charlie-tca, yofel: I'll never be able to thank you , you too ubot2:) gd night and nice weekend
[22:45] <yofel> no problem
[22:45] <charlie-tca> You helping with this is thanks enough
[22:45] <charlie-tca> willingness to get the attachment in helps
[22:48] <charlie-tca> yofel: work for you?
[22:48] <charlie-tca> well, does that work?
[22:48] <yofel> does what work?
[22:48] <charlie-tca> the attachment
[22:49] <yofel> er, let me check
[22:51] <yofel> looks fine, someone with more knowledge about gdm will have to look at it
[22:52] <charlie-tca> Great! thanks