[00:01] <Scunizi> There is a good GPLv3 Sip softphone for the one off sip connection or enterprise SiP servers called SFLphone (http://www.sflphone.org/)  .. there is a PPA on launchpad for the gnome client but nothing for kde.  What's the best way to get recognition of this project and possible help packaging it?  (unfortunately I don't code at all)
[00:03] <micahg> Scunizi: you can file a needs-packaging bug
[00:04] <micahg> Scunizi: https://wiki.ubuntu.com/UbuntuDevelopment/NewPackages
[00:04] <Scunizi> micahg: Ah.. thank you.. I have not been able to find that link.
[00:18] <hggdh> oh boy, the update to sudo on natty killed my autorisation to use sudo :-(
[00:18] <hggdh> there I go on a recovery boot
[00:18] <micahg> hggdh: yep, a fix was just uploaded
[00:20] <hggdh> not even gksudo (dbus seems dead on my session...
[00:20] <hggdh> micahg: thanks, will go into recovery, and get it there
[00:20] <micahg> hggdh: do you need the bug #?
[00:21] <hggdh> would be good, yes
[00:21] <micahg> bug 690873
[00:21] <ubot2> Launchpad bug 690873 in sudo (Ubuntu) "latest natty sudo upgrade prompts for conffile update and potentially removes %admin from /etc/sudoers (affects: 3) (heat: 22)" [Critical,Triaged] https://launchpad.net/bugs/690873
[04:19] <adgautam> Hello,
[04:20] <adgautam> I recently joined bug team and I was looking at Bug #690920 and it seems like a wishlist for Banshee
[04:20] <ubot2> Launchpad bug 690920 in banshee (Ubuntu) (and 1 other project) "Banshee 2.0 toolbar mockups (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/690920
[04:22] <micahg> adgautam: yep
[04:25] <adgautam> can i ask question on how to Triage here?
[04:25] <micahg> adgautam: I marked it as such, thanks
[04:25] <micahg> adgautam: yes
[04:26]  * micahg has to go though, so someone else will have to answer
[04:28] <adgautam> i suggested a bug that can be marked a wishlist and I noticed that member that marked it as Triaged. Can I also do the same change the status to Triaged and then suggest that in here
[04:37] <adgautam> Bug #690933 can this be marked as triaged
[04:37] <ubot2> Launchpad bug 690933 in pm-utils (Ubuntu) "Secondary Monitor Remains Asleep After Resume (Suspend) (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/690933
[04:59] <adgautam> Bug #368268 can be marked as triaged there is already one upstream with fix released
[04:59] <ubot2> Launchpad bug 368268 in pm-utils (Ubuntu) (and 1 other project) "usb mouse not working after resume from Suspend to RAM (affects: 4) (heat: 17)" [Undecided,New] https://launchpad.net/bugs/368268
[09:45] <ElPasmo> Hi people, I'm trying to help today to the ubuntu bug day but I  don't understand what's the meaning of the 5-a-day-ing section here: https://wiki.ubuntu.com/UbuntuBugDay/20101216
[09:53] <ElPasmo> I have two other questions about the bug day, I've seen so far two bugs that were new at the list and now other people has set their status to Incomplete. So their status is outdated at the list of the hug day. What happens then?
[09:54] <ElPasmo> examples bug 689407 and bug 689111
[09:54] <ubot2> Launchpad bug 689407 in software-center (Ubuntu) "broken breadcrumb navigation when using apt links (affects: 1) (heat: 6)" [Low,Incomplete] https://launchpad.net/bugs/689407
[09:54] <ubot2> Launchpad bug 689111 in software-center (Ubuntu) "cant download any apps from ubuntu (unrtusted packages) displayed on any attempt (affects: 1) (heat: 6)" [Low,Incomplete] https://launchpad.net/bugs/689111
[10:09] <kiwinote> ElPasmo: Hi! Thanks for your interest in helping with s-c bugs: -
[10:09] <kiwinote> ElPasmo: the 5-a-day section is optional, so can safely be ignored
[10:09] <ElPasmo> s-c bugs?
[10:10] <ElPasmo> software center ok :D
[10:10] <ElPasmo> thanks
[10:10] <kiwinote> ElPasmo: as for the bugs you mentioned above, they have been handled recently, so feel free to mark them as done on the wiki
[10:11] <ElPasmo> but how kiwinote ? I put the row light green and leave the participant field blank or should I enter the launchpad-id of whoever has confirmed them?
[10:14] <kiwinote> ElPasmo: either of those will be fine - the wiki page is used for the bug day, but in our every day bug work for software-center we just use the bug list in launchpad over at https://bugs.launchpad.net/ubuntu/+source/software-center -  so feel free to update the wiki page if you want, but we'll only be using that page for today and after that it will not really be looked at
[10:14] <ElPasmo> ok kiwinote thanks a lot
[10:15] <kiwinote> ElPasmo: no problem, feel free to ask if you have any more questions!
[10:16] <ElPasmo> Yes I have a lot, let me try to solve them by myself and if I can't I'll ask them. Thanks for your patience
[10:18] <ElPasmo> How can I make a report for an existing bug in a computer without internet? (I can  move the report to another machine in a USB pendrive and post it in the launchpad bug on another computer)
[10:26] <kiwinote> ElPasmo: that would depend slightly on what sort of a bug it is: - if it is a non-crashing bug, then generally a detailed description of the steps you are taking, what software-center is doing, and what you expect it to do along with the version number of software-center and the release of Ubuntu itself should suffice, if it is a crash report, then we also need any output obtained by running 'software-center' in a terminal window (app
[10:26] <kiwinote> lications > accessories) - you can then file the bug via https://bugs.launchpad.net/ubuntu/+source/software-center/+filebug
[10:33] <ElPasmo> I've triaged my first bug (well, only confirmed and asigned a regression-release label) can anyone check if I did it right? bug 688857
[10:33] <ubot2> Launchpad bug 688857 in software-center (Ubuntu) "Keyboard Shortcut for searchbar in the Software Center (affects: 2) (heat: 12)" [Undecided,Confirmed] https://launchpad.net/bugs/688857
[10:47] <kiwinote> ElPasmo: looks good - it's good to know that one person can both confirm and deny the same issue on different installations
[10:47] <ElPasmo> thanks kiwinote
[11:01] <ElPasmo> kiwinote my doubt about the bug 688857 is if it's a regression-release or another type of regression (maybe a regression-package?)
[11:02] <ubot2> Launchpad bug 688857 in software-center (Ubuntu) "Keyboard Shortcut for searchbar in the Software Center (affects: 2) (heat: 12)" [Undecided,Confirmed] https://launchpad.net/bugs/688857
[11:08] <kiwinote> ElPasmo: yeah - you don't need to worry about that too much as for the software-center project we don't really make that much use of tags - the 'regression-release' tag would seem alright though
[11:09] <ElPasmo> ok, thanks kiwinote
[11:52] <ElPasmo> Hi, I've confirmed bug 689523 and it seems to have all the information required except Importance. Can anyone help me deciding its importance and setting its status to Triaged?
[11:52] <ubot2> Launchpad bug 689523 in software-center (Ubuntu) (and 3 other projects) "Uninstalling Evolution through USC does not remove evolution-common (affects: 6) (dups: 2) (heat: 34)" [Undecided,Confirmed] https://launchpad.net/bugs/689523
[11:56] <pedro_> ElPasmo, that's a duplicate of bug 553733
[11:56] <ubot2> Launchpad bug 553733 in evolution (Ubuntu) "Removing evolution should remove evolution-common (affects: 3) (heat: 14)" [Low,Confirmed] https://launchpad.net/bugs/553733
[11:57] <pedro_> ElPasmo, may you please mark it as duplicate of that bug? thanks
[11:57] <ElPasmo> ofc pedro_, sorry for haven't seen it before
[11:59] <ElPasmo> pedro_ why that bug has not been Triaged yet? Is something missing?
[12:01] <pedro_> ElPasmo, nothing missed, i change it to triaged for you now
[12:01] <pedro_> ElPasmo, thanks for helping :-)
[12:01] <ElPasmo> pedro_, thanks to you :)
[12:12] <ElPasmo> I'm thinking to mark the bug 689523 as invalid and redirecting to Ubuntu Brainstorm but it's my first day triaging  and I'm not confident enough. Can anyone confirm that's the right thing to do?
[12:12] <ubot2> Launchpad bug 689523 in software-center (Ubuntu) (and 3 other projects) "Uninstalling Evolution through USC does not remove evolution-common (dup-of: 553733)" [Undecided,Confirmed] https://launchpad.net/bugs/689523
[12:12] <ubot2> Launchpad bug 553733 in evolution (Ubuntu) "Removing evolution should remove evolution-common (affects: 9) (dups: 3) (heat: 48)" [Low,Triaged] https://launchpad.net/bugs/553733
[12:12] <ElPasmo> I'm sorry is the bug 685498
[12:12] <ubot2> Launchpad bug 685498 in software-center (Ubuntu) "[feature-request] Website/webpage for suggesting additions to the software-center (affects: 1) (heat: 6)" [Wishlist,New] https://launchpad.net/bugs/685498
[12:14] <pedro_> ElPasmo, looks like kamusin didn't changed it to incomplete
[12:14] <pedro_> ElPasmo, you can change it to incomplete for now and wait for the feedback from the reporter, then decide if it goes to brainstorm or not
[12:15] <ElPasmo> I think I'll let kamusin handle it, thanks pedro_  :)
[12:16] <pedro_> talking about the devil!
[12:16] <pedro_> kamusin, hello
[12:16] <pedro_> kamusin, looks like you didn't change the status to incomplete on bug 685498
[12:16] <ubot2> Launchpad bug 685498 in software-center (Ubuntu) "[feature-request] Website/webpage for suggesting additions to the software-center (affects: 1) (heat: 6)" [Wishlist,New] https://launchpad.net/bugs/685498
[12:17] <pedro_> ElPasmo was asking about that
[12:17] <ElPasmo> hi kamusin  :)
[12:17] <kamusin> hey morning folks
[12:19] <ElPasmo> Yeah, and shouldn't that bug have been redirected to brainstorm? It seems no so trivial for being in the wishlist... I'm new and I'm still confused with the frontier between wishlist and brainstorm :)
[12:23] <kamusin> ElPasmo, I didn't mark as incomplete because I was not totally clear about his requirement...so I am waiting for his feedback (anyway, could mark as incomplete in strictness)
[12:24]  * kamusin could/could be
[12:25] <ElPasmo> ok thanks kamusin :)
[12:25] <kamusin> you are welcome :)
[12:27] <ElPasmo> I think bug 687684 is a duplicate of 433851. Can anyone confirm it?
[12:27] <ubot2> Launchpad bug 687684 in software-center (Ubuntu) "Authentication dialog does not receive focus when clicking the install button (affects: 1) (heat: 8)" [Undecided,Confirmed] https://launchpad.net/bugs/687684
[12:27] <ElPasmo> bug 433851
[12:27] <ubot2> Launchpad bug 433851 in software-center (Ubuntu) (and 2 other projects) "Authentication dialog doesn't get focus (affects: 11) (dups: 5) (heat: 60)" [Undecided,New] https://launchpad.net/bugs/433851
[12:38] <JoeMaverickSett> should i tell/comment the reporter to use the newer version of a software package if it exists and his version is the older one?
[12:56] <c2tarun> bug 691069 : can anyone please help me in verifying this bug
[12:56] <ubot2> Launchpad bug 691069 in gstreamer0.10 (Ubuntu) "copyright-without-copyright-notice (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/691069
[13:14] <c2tarun> bug 691071
[13:14] <ubot2> Launchpad bug 691071 in oss4 (Ubuntu) "package oss4-dkms 4.2-build2002-2 failed to install/upgrade: oss4 kernel module failed to build (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/691071
[13:14] <c2tarun> do we need some information about the sound archive in bug 691071
[14:12] <andrewmiller57> test
[14:46] <kamusin> there is a guy who has troubles with a purchased application (in software-center), looks like he is not correctly authenticated with private-ppa repository .. what shall we do in that cases?
[14:50] <charlie-tca__> kamusin: user error authenticating or is it a bug in software-center?
[14:51] <kamusin> I am not sure, but there is a report about it
[14:51] <om26er> bug #?
[14:52] <kamusin> bug 660826
[14:52] <ubot2> Launchpad bug 660826 in software-center (Ubuntu) "Fluendo does not install after purchase (affects: 1) (heat: 61)" [Undecided,New] https://launchpad.net/bugs/660826
[14:53] <charlie-tca__> looks like software center critical bug; user spends money, can't get software
[14:53] <kamusin> charlie-tca__, right ..
[14:55] <charlie-tca__> Can't actually verify with out the URL, though
[14:55] <kamusin> these people should have a special triage process maybe, because there is money involved...
[14:55] <kamusin> is a private ppa I suppose, so we can't test it
[14:55] <om26er> it might have fixed by now. since it seems related to the private ppa
[14:56] <charlie-tca__> That's right. Even with the url, we could not verify it
[14:56] <charlie-tca__> pedro_: ping
[14:57] <charlie-tca__> seb128  might have an answer
[14:58] <seb128> what?
[14:58] <charlie-tca__> bug 660826
[14:58] <ubot2> Launchpad bug 660826 in software-center (Ubuntu) "Fluendo does not install after purchase (affects: 1) (heat: 61)" [Undecided,New] https://launchpad.net/bugs/660826
[14:58] <seb128> mvo, ^
[14:58] <charlie-tca__> private.ppa was invalid after spending money
[14:58] <charlie-tca__> What is our procedure for these things?
[15:00] <kamusin> pedro_, is the guilty
[15:01] <mvo> charlie-tca__: thanks, commented
[15:01] <charlie-tca__> What procedure do we as triagers follow for this purchased software?
[15:01] <charlie-tca__> do we just notify you?
[15:02] <charlie-tca__> kamusin: noted ?
[15:05] <kamusin> charlie-tca__, 10-4
[15:05] <charlie-tca__> If you can get an answer about a procedure, let me know
[15:05] <kamusin> should be a procedure for those cases, imho
[15:06] <kamusin> or a button in software-center that say: in case of emergency please call to mvo or something :)
[15:06] <charlie-tca__> +1
[15:11] <mvo> heh :)
[16:20] <AbhiJit> om26er, u thr?
[16:21] <om26er> AbhiJit, am here ;)
[16:21] <AbhiJit> pm
[16:36] <ElPasmo> Hi, I  think bug 573907 should be set to Triaged. Can anyone do it for me?
[16:36] <ubot2> Launchpad bug 573907 in rhythmbox (Ubuntu) "can't update mp3 tags (affects: 5) (heat: 28)" [Low,Confirmed] https://launchpad.net/bugs/573907
[16:42] <charlie-tca__> ElPasmo: any chance of checking for that issue in 10.10?
[16:42] <ElPasmo> ofc
[16:42] <ElPasmo> I'm on it
[16:43] <charlie-tca__> You marked it reproduced in 10.04, can you reproduce in 10.10? Would you add that comment, please
[16:43] <ElPasmo> charlie-tca__, give me 5 min :)
[16:43] <charlie-tca__> Sure. Then I can mark it triaged!
[16:46] <ElPasmo> charlie-tca__, at 10.10 the behaviour is correct. No problem there.
[16:49] <ElPasmo> Should not be set as Triaged anyway?
[16:49] <charlie-tca__> okay, maybe we can get the fix backported to the LTS then. Thanks
[16:50] <ElPasmo> Ok... glad to be helpful :)
[16:53] <charlie-tca__> ElPasmo: done. Thank you for helping with bugs.
[16:53] <ElPasmo> thanks to you charlie-tca__  :)
[16:54] <charlie-tca__> You are welcome
[17:29] <bdmurray> hggdh: could you confirm / triage bug 691194 for me?
[17:29] <ubot2> Launchpad bug 691194 in mutt (Debian) (and 1 other project) "using "-i" to include file in body mutt exits if mail file not saved again in editor (affects: 1) (heat: 6)" [Unknown,Unknown] https://launchpad.net/bugs/691194
[17:33] <hggdh> bdmurray: looking it up now
[17:33] <bdmurray> hggdh: it was reported to debian too so should be easy
[17:37] <hggdh> bdmurray: confirmed, marked as triaged/low
[17:38] <bdmurray> low! ;-)
[17:50] <hggdh> heh... sorry :-)
[17:53] <bdmurray> hggdh: it can result in data loss(!) if you don't pay attention
[17:53] <hggdh> bdmurray: hum. Automation, correct? then let's raise it
[17:54] <bdmurray> hggdh: I was just thinking medium
[17:54] <hggdh> bdmurray: agreed, and done ;-)
[18:24] <psusi> say, does anyone here have an SSD?  If so, can you enable auto login and see if the login sound gets cut off to confirm bug #576195
[18:24] <ubot2> Launchpad bug 576195 in libcanberra (Ubuntu) "Login sound plays before hardware is initialized, cutting it off (affects: 1) (heat: 10)" [Undecided,New] https://launchpad.net/bugs/576195
[21:59] <trinikrono> good evening fellas is there a bug day going on now?
[21:59] <charlie-tca> yes, there is
[22:00] <trinikrono> nice did you leave any bugs for me?
[22:00] <charlie-tca> I don't know, but let me find it
[22:00] <micahg> https://wiki.ubuntu.com/UbuntuBugDay/20101216
[22:00]  * charlie-tca did not have it on the quick list
[22:01] <charlie-tca> Thanks, micahcowan
[22:01] <charlie-tca> well, thank you, micahg, too
[22:01]  * micahg thinks there should be a tab complete failure factoid
[22:02] <mr_pouit> aha
[22:02] <charlie-tca> that one fails real bad, got to get to "g" for you
[22:14] <trinikrono> wow installing those hugday tools sure take a pinch
[22:30] <trinikrono> hey are they debugging procedures for software centre?
[22:31] <charlie-tca> https://wiki.ubuntu.com/UbuntuBugDay/20101216#Helpful%20information
[22:31] <charlie-tca> gives the debugging information