/srv/irclogs.ubuntu.com/2010/12/17/#ubuntu-bugs.txt

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JoeMaverickSetti think bug 691401 should be set to low? could anyone set it for me?07:16
ubot2Launchpad bug 691401 in yelp (Ubuntu) "ghelp:about-ubuntu displays info for 11.04, but system is 10.10 (affects: 1) (heat: 6)" [Undecided,Confirmed] https://launchpad.net/bugs/69140107:16
micahgJoeMaverickSett: that's definitely a duplicate07:17
nisshhyeah, sure is07:17
JoeMaverickSettmicahg: didn't see the duplicate. :|07:17
nisshhive seen that reported about 5 times now07:17
JoeMaverickSettmicahg: yup it was a duplicate. should have looked more thoroughly.07:32
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TeTeTanyone else has a hanging gnome when using natty?09:25
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ElPasmoHi, how can I know if an application is from ubuntu or should I forward it upstream? I'm thinking in redirecting bug 691551 to brainstorm and apt-cache policy vinagre said that vinagre is in main. But I want to confirm it before.16:06
ubot2Launchpad bug 691551 in vinagre (Ubuntu) "Enhancement: Support shared access to systems (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/69155116:06
charlie-tcaElPasmo: that's worth checking the docs on, I thought you had to set up the system to allow multiple access16:08
charlie-tcabut that is an ubuntu bug if you can't access with more than one conection at a time.16:09
ElPasmoI see, I'll check. Anyway, how can I know an specific application is from upstream? I'm not sure about that.16:10
charlie-tcaAlmost all applications are upstream. Ubuntu normally does the packaging only. However, it can be difficult to determine which bugs get forwarded.16:11
charlie-tcaExperience is the best method.16:11
ElPasmoInfact charlie-tca, man vinagre says Vinagre has many features, among others:. - Support for multiple connections simultaneously. So should I remove the enhacement header of the bug?16:11
charlie-tcaany bug against a package that is PACKAGE(ubuntu)  is ours16:11
ElPasmook, thanks a lot for the explanation charlie-tca :)16:12
charlie-tcano, check what needs to be done and convert it to a question... How do I16:12
charlie-tcaIf the capability is there, it becomes a support question instead of a bug16:12
ElPasmoI have to check if the capability is only in the doc and is not really present...16:13
ElPasmolet me 5 min:)16:13
charlie-tcano, if it tells in the docs, you can convert it to a question16:15
charlie-tcaThere is a link on the right side of the bug report, towards the top, "Convert to a question". Just go ahead and do that16:16
charlie-tcaElPasmo: Thanks for working these bugs.16:20
ElPasmoBut charlie-tca, I've just tried it, and with the default configuration with VNC you can have 2 clients at the same time. Should not be set to Incomplete and ask for more information to reproduce the unexpected behaviour?16:22
charlie-tcanope, convert to a question, it is a matter of the reporter not knowing how to do it16:24
ElPasmoI see, thanks charlie-tca :)16:24
ElPasmoAnd sorry for my ignorance16:24
charlie-tcano problem16:24
charlie-tcaBest way to learn is this way. Don't be sorry for not knowing16:24
bdmurrayseb128: I've noticed apport-collect doesn't tag bugs with the release.  I'm planning on fixing that but that the same time wrote a script to tag the bug using the information apport collected.  How do you feel about?16:44
=== bdmurray changed the topic of #ubuntu-bugs to: Ubuntu BugSquad - next meeting 1/11/11 | http://wiki.ubuntu.com/BugSquad | Documentation: http://wiki.ubuntu.com/HelpingWithBugs | If you have been triaging bugs for a while, please apply to https://launchpad.net/~ubuntu-bugcontrol/ | Want to report a bug? Read https://help.ubuntu.com/community/ReportingBugs | User support (not related to triage) is in #ubuntu
seb128bdmurray, seems great16:46
ElPasmoHow can  I know the ProcVersionSignature I have?17:00
charlie-tcaElPasmo: What is it?17:06
ElPasmocharlie-tca, I see that in a lot of bug reports, for example at bug 691493.17:07
ubot2Launchpad bug 691493 in unity (Ubuntu) "unity not launch (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/69149317:07
charlie-tcaoh, okay. use     uname -a     in a terminal17:08
ElPasmook, thanks, another question, I've found a bug in french. I can translate it by myself... should I change the description with my translation?17:09
charlie-tcalet me look that one up17:10
charlie-tcait just changed17:10
charlie-tcaElPasmo: can you translate the whole report?17:12
ElPasmoThe report seems to be in english, there is a little paragrah in french with the comment of the reporter. See bug 69149317:12
ubot2Launchpad bug 691493 in unity (Ubuntu) "unity not launch (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/69149317:13
charlie-tcaBy all means, translate it if you can. Just add the translation right below the french17:13
charlie-tcaand change the title to something that makes sense, too. We need to know what the problem really is.17:15
charlie-tcathank you for that.17:15
ElPasmoOk, should I add a comment? I think I won't be able to reproduce it17:16
charlie-tcaYou can add that you translated the comment from French. Unity team will work it17:19
charlie-tcaI think it is a duplicate, but I don't know the number17:21
charlie-tcaElPasmo: You can as the reporter to verify if it is still broken tomorrow, too17:23
ElPasmoI'll check that too charlie, It's weird, I can see from her that his version of Natty is from Fri Dec 17 12:03:28 2010. I've seen that in another report, both of them from amd64 computers. Today I've run testdrive and update my natty distro and 'uname -a' returns me a version from Dec 15. Is this because I'm in a 32 bits machine? Or have I failed to update?17:26
charlie-tcaIt's Natty. Unity and compiz are breaking often17:29
charlie-tcaYou forgot to update17:30
charlie-tcaI think. But if you update, it breaks today. You have to use the classic desktop until they fix it again17:30
ElPasmoWell I'm using test drive for updating my natty and after I use a pendrive for making a liveusb and use it in another computer, so no problem there. What I can't understand is why testdrive is failing to update the ISO.17:34
ElPasmoOk charlie-tca, I've decided to ask for more information in bug 691493 and set its status to incomplete. Hope I did the right thing.17:35
ubot2Launchpad bug 691493 in unity (Ubuntu) "[Natty]Unity won't start (affects: 1) (heat: 8)" [Undecided,Incomplete] https://launchpad.net/bugs/69149317:35
charlie-tcaI don't know enough about testdrive17:35
charlie-tcaGood! thank you17:36
charlie-tcaNow back to this floppy drive bug...17:43
bdmurrayis it just me or is the apport-collect dialog not resizable?17:57
cjaeso what is up with proprietary drivers in both gnome and kde? ati and nvidia?18:07
cjaenothing seems to work correctly18:07
ElPasmoHi, I think bug 691557 should be set to Triaged with a Low importance. May anyone do it for me please?18:08
ubot2Launchpad bug 691557 in gwibber (Ubuntu) "Links with dots at the end are not resolving properly (affects: 1) (heat: 8)" [Undecided,Confirmed] https://launchpad.net/bugs/69155718:08
xteejxbug 119707 - anything that can be done with this?18:10
ubot2Launchpad bug 119707 in synaptic (Ubuntu) (and 2 other projects) "Apt crashes with SIGSEGV in pkgCache::FindPkg() on corrupted pkgcache.bin (affects: 256) (dups: 47) (heat: 25)" [Undecided,Confirmed] https://launchpad.net/bugs/11970718:11
xteejxPS Hi all18:11
charlie-tcabdmurray: you are right, I believe18:11
greg-gcjae: the next step should be to check the upstream project of Gwibber for a duplicate report, here: https://bugs.launchpad.net/gwibber18:11
greg-g(yes, they also use LP as their upstream bug tracker)18:12
ElPasmogreg-g, you are talking to me, right?18:13
greg-gheh, yeah :)18:13
greg-gsorry about that ElPasmo18:13
ElPasmono problem greg-g, I'm having problems knowing when something is upstream or not,  thanks a lot for your guide.18:14
greg-gElPasmo: you're welcome, thanks for helping18:15
greg-gdid what I said make sense?18:15
ElPasmoYes18:15
greg-gcool18:15
ElPasmogreg-g, I couldn't find any duplicate, should I report upstream?18:18
greg-gyeah, and luckily it'll be easy18:19
greg-gclick on "also affects project"18:19
greg-gthen "Add to bug report"18:19
greg-gand, voila, done18:20
greg-g:)18:20
ElPasmowow, that was easy... anyway, should we change our status from Confirmed or we can leave it as it is?18:22
greg-gnow it can be triaged and low, yeah18:23
greg-gtriaged since it is upstream18:23
ElPasmoOh great, thanks a lot greg-g, can you do it for me?18:24
maxbThat's fairly odd. I uploaded a package for hardy/jaunty/karmic/lucid/maverick/natty, and just the karmic upload disappeared into a black hold18:24
maxb*hole18:24
maxberm18:24
maxband now I'm in the wrong channel18:25
greg-gElPasmo: done! :)18:26
ElPasmogreat thanks greg-g :)18:26
greg-gyw18:26
ElPasmoIm sorry greg-g, why medium?18:27
greg-gElPasmo: good question, I bet it'd be better as low. I'll change that. thanks for catching that.18:31
ElPasmook greg-g thanks a lot for your time18:33
bdmurraycharlie-tca: re bug 672699 with maverick you'd hear menus read to you?22:25
ubot2Launchpad bug 672699 in debian-installer (Ubuntu) "screen-reader does not work (affects: 1) (heat: 95)" [Undecided,New] https://launchpad.net/bugs/67269922:25
charlie-tcaAfter I hit enter the second time, I should hear a voice reading the screens to me. If a sighted person can read the screen to do something, I should hear that and be able to do what it says22:29
charlie-tcaThings like "Choose your keyboard?" Yes No22:29
charlie-tcashould be audible, not silent22:30
charlie-tcaThe live cd already does that22:30
charlie-tcaI don't expect the cd for maverick will be rebuilt, but natty should have that22:32
charlie-tcaWe have all the choices in the menus for accessible installations. They should work or be removed, shouldn't they?22:33
bdmurraycharlie-tca: Right I was trying to determine if it should be in the menu or if it is broken.22:48
charlie-tcaWell, there are about 5 things in the menu when you press F5 that would have to be removed22:49
charlie-tcaAnd we need to advise users that only the desktop cd is accessible for those who need it22:50
charlie-tcabdmurray: thank you23:02
laynHi!23:13
bdmurrayhello23:15
layndbmurray: brayan murray are you?23:20
bdmurrayI am brian murray23:20
laynbdmurray:sorry I did not want the wrong name bian murray?23:21
layndbmurray:is a real pleasure to meet you23:22
bdmurraylayn: so what brings you here?23:28
laynbdmurray:I can not install bughelper23:28
bdmurraylayn: that's a rather old and unmaintained piece of software - what are you trying to accomplish with it?23:29
laynbdmurray:hello brian we do not know but I am a member of Ubuntu bug squad23:30
laynbdmurray:actually with bughelper facilitate the triaging of duplicate bugs23:32
bdmurraylayn: finding duplicates or making a bug a duplicate?23:32
laynbdmurray:from what I understand bughelper simplifies the triaging of bugs but maybe I'm wrong sorry23:33
bdmurraylayn: well it did a bit but the software screen scraped the launchpad web site and has not been updated to use the launchpad api23:34
bdmurraylayn: so very little of it works anymore23:35
laynbdmurray:you really are an Engineer of canonical?23:35
bdmurraylayn: yes, I work for Canonical23:35
layndbmurray:I am an Oracle DBA but I really like your work almost envy you:)23:37
bdmurraylayn: wow, thanks23:37
laynbdmurray:and from time to time I do be done in launchpad and bug-squad23:39
* charlie-tca got to meet bdmurray in person this year!23:41
bdmurraycharlie-tca: and lots of other great people too23:42
charlie-tcaso true23:43
laynbdmurray:how can I meet you too?:)23:46
bdmurraylayn: come to a uds ;-)23:47
laynbdmurray:what?23:48
laynbdmurray, maybe you could use to manage Oracle launchpad instead of other RDBMS23:50
laynbdmurray, when you next uds and where?23:54
bdmurraythey'll post info to http://uds.ubuntu.com/ but sometime in may I believe23:56

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