=== JanC_ is now known as JanC
[07:16] <JoeMaverickSett> i think bug 691401 should be set to low? could anyone set it for me?
[07:16] <ubot2> Launchpad bug 691401 in yelp (Ubuntu) "ghelp:about-ubuntu displays info for 11.04, but system is 10.10 (affects: 1) (heat: 6)" [Undecided,Confirmed] https://launchpad.net/bugs/691401
[07:17] <micahg> JoeMaverickSett: that's definitely a duplicate
[07:17] <nisshh> yeah, sure is
[07:17] <JoeMaverickSett> micahg: didn't see the duplicate. :|
[07:17] <nisshh> ive seen that reported about 5 times now
[07:32] <JoeMaverickSett> micahg: yup it was a duplicate. should have looked more thoroughly.
=== ara_ is now known as ara
[09:25] <TeTeT> anyone else has a hanging gnome when using natty?
=== bilalakhtar_ is now known as cdbs
=== pedro__ is now known as pedro_
[16:06] <ElPasmo> Hi, how can I know if an application is from ubuntu or should I forward it upstream? I'm thinking in redirecting bug 691551 to brainstorm and apt-cache policy vinagre said that vinagre is in main. But I want to confirm it before.
[16:06] <ubot2> Launchpad bug 691551 in vinagre (Ubuntu) "Enhancement: Support shared access to systems (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/691551
[16:08] <charlie-tca> ElPasmo: that's worth checking the docs on, I thought you had to set up the system to allow multiple access
[16:09] <charlie-tca> but that is an ubuntu bug if you can't access with more than one conection at a time.
[16:10] <ElPasmo> I see, I'll check. Anyway, how can I know an specific application is from upstream? I'm not sure about that.
[16:11] <charlie-tca> Almost all applications are upstream. Ubuntu normally does the packaging only. However, it can be difficult to determine which bugs get forwarded.
[16:11] <charlie-tca> Experience is the best method.
[16:11] <ElPasmo> Infact charlie-tca, man vinagre says Vinagre has many features, among others:. - Support for multiple connections simultaneously. So should I remove the enhacement header of the bug?
[16:11] <charlie-tca> any bug against a package that is PACKAGE(ubuntu)  is ours
[16:12] <ElPasmo> ok, thanks a lot for the explanation charlie-tca :)
[16:12] <charlie-tca> no, check what needs to be done and convert it to a question... How do I
[16:12] <charlie-tca> If the capability is there, it becomes a support question instead of a bug
[16:13] <ElPasmo> I have to check if the capability is only in the doc and is not really present...
[16:13] <ElPasmo> let me 5 min:)
[16:15] <charlie-tca> no, if it tells in the docs, you can convert it to a question
[16:16] <charlie-tca> There is a link on the right side of the bug report, towards the top, "Convert to a question". Just go ahead and do that
[16:20] <charlie-tca> ElPasmo: Thanks for working these bugs.
[16:22] <ElPasmo> But charlie-tca, I've just tried it, and with the default configuration with VNC you can have 2 clients at the same time. Should not be set to Incomplete and ask for more information to reproduce the unexpected behaviour?
[16:24] <charlie-tca> nope, convert to a question, it is a matter of the reporter not knowing how to do it
[16:24] <ElPasmo> I see, thanks charlie-tca :)
[16:24] <ElPasmo> And sorry for my ignorance
[16:24] <charlie-tca> no problem
[16:24] <charlie-tca> Best way to learn is this way. Don't be sorry for not knowing
[16:44] <bdmurray> seb128: I've noticed apport-collect doesn't tag bugs with the release.  I'm planning on fixing that but that the same time wrote a script to tag the bug using the information apport collected.  How do you feel about?
=== bdmurray changed the topic of #ubuntu-bugs to: Ubuntu BugSquad - next meeting 1/11/11 | http://wiki.ubuntu.com/BugSquad | Documentation: http://wiki.ubuntu.com/HelpingWithBugs | If you have been triaging bugs for a while, please apply to https://launchpad.net/~ubuntu-bugcontrol/ | Want to report a bug? Read https://help.ubuntu.com/community/ReportingBugs | User support (not related to triage) is in #ubuntu
[16:46] <seb128> bdmurray, seems great
[17:00] <ElPasmo> How can  I know the ProcVersionSignature I have?
[17:06] <charlie-tca> ElPasmo: What is it?
[17:07] <ElPasmo> charlie-tca, I see that in a lot of bug reports, for example at bug 691493.
[17:07] <ubot2> Launchpad bug 691493 in unity (Ubuntu) "unity not launch (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/691493
[17:08] <charlie-tca> oh, okay. use     uname -a     in a terminal
[17:09] <ElPasmo> ok, thanks, another question, I've found a bug in french. I can translate it by myself... should I change the description with my translation?
[17:10] <charlie-tca> let me look that one up
[17:10] <charlie-tca> it just changed
[17:12] <charlie-tca> ElPasmo: can you translate the whole report?
[17:12] <ElPasmo> The report seems to be in english, there is a little paragrah in french with the comment of the reporter. See bug 691493
[17:13] <ubot2> Launchpad bug 691493 in unity (Ubuntu) "unity not launch (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/691493
[17:13] <charlie-tca> By all means, translate it if you can. Just add the translation right below the french
[17:15] <charlie-tca> and change the title to something that makes sense, too. We need to know what the problem really is.
[17:15] <charlie-tca> thank you for that.
[17:16] <ElPasmo> Ok, should I add a comment? I think I won't be able to reproduce it
[17:19] <charlie-tca> You can add that you translated the comment from French. Unity team will work it
[17:21] <charlie-tca> I think it is a duplicate, but I don't know the number
[17:23] <charlie-tca> ElPasmo: You can as the reporter to verify if it is still broken tomorrow, too
[17:26] <ElPasmo> I'll check that too charlie, It's weird, I can see from her that his version of Natty is from Fri Dec 17 12:03:28 2010. I've seen that in another report, both of them from amd64 computers. Today I've run testdrive and update my natty distro and 'uname -a' returns me a version from Dec 15. Is this because I'm in a 32 bits machine? Or have I failed to update?
[17:29] <charlie-tca> It's Natty. Unity and compiz are breaking often
[17:30] <charlie-tca> You forgot to update
[17:30] <charlie-tca> I think. But if you update, it breaks today. You have to use the classic desktop until they fix it again
[17:34] <ElPasmo> Well I'm using test drive for updating my natty and after I use a pendrive for making a liveusb and use it in another computer, so no problem there. What I can't understand is why testdrive is failing to update the ISO.
[17:35] <ElPasmo> Ok charlie-tca, I've decided to ask for more information in bug 691493 and set its status to incomplete. Hope I did the right thing.
[17:35] <ubot2> Launchpad bug 691493 in unity (Ubuntu) "[Natty]Unity won't start (affects: 1) (heat: 8)" [Undecided,Incomplete] https://launchpad.net/bugs/691493
[17:35] <charlie-tca> I don't know enough about testdrive
[17:36] <charlie-tca> Good! thank you
[17:43] <charlie-tca> Now back to this floppy drive bug...
[17:57] <bdmurray> is it just me or is the apport-collect dialog not resizable?
[18:07] <cjae> so what is up with proprietary drivers in both gnome and kde? ati and nvidia?
[18:07] <cjae> nothing seems to work correctly
[18:08] <ElPasmo> Hi, I think bug 691557 should be set to Triaged with a Low importance. May anyone do it for me please?
[18:08] <ubot2> Launchpad bug 691557 in gwibber (Ubuntu) "Links with dots at the end are not resolving properly (affects: 1) (heat: 8)" [Undecided,Confirmed] https://launchpad.net/bugs/691557
[18:10] <xteejx> bug 119707 - anything that can be done with this?
[18:11] <ubot2> Launchpad bug 119707 in synaptic (Ubuntu) (and 2 other projects) "Apt crashes with SIGSEGV in pkgCache::FindPkg() on corrupted pkgcache.bin (affects: 256) (dups: 47) (heat: 25)" [Undecided,Confirmed] https://launchpad.net/bugs/119707
[18:11] <xteejx> PS Hi all
[18:11] <charlie-tca> bdmurray: you are right, I believe
[18:11] <greg-g> cjae: the next step should be to check the upstream project of Gwibber for a duplicate report, here: https://bugs.launchpad.net/gwibber
[18:12] <greg-g> (yes, they also use LP as their upstream bug tracker)
[18:13] <ElPasmo> greg-g, you are talking to me, right?
[18:13] <greg-g> heh, yeah :)
[18:13] <greg-g> sorry about that ElPasmo
[18:14] <ElPasmo> no problem greg-g, I'm having problems knowing when something is upstream or not,  thanks a lot for your guide.
[18:15] <greg-g> ElPasmo: you're welcome, thanks for helping
[18:15] <greg-g> did what I said make sense?
[18:15] <ElPasmo> Yes
[18:15] <greg-g> cool
[18:18] <ElPasmo> greg-g, I couldn't find any duplicate, should I report upstream?
[18:19] <greg-g> yeah, and luckily it'll be easy
[18:19] <greg-g> click on "also affects project"
[18:19] <greg-g> then "Add to bug report"
[18:20] <greg-g> and, voila, done
[18:20] <greg-g> :)
[18:22] <ElPasmo> wow, that was easy... anyway, should we change our status from Confirmed or we can leave it as it is?
[18:23] <greg-g> now it can be triaged and low, yeah
[18:23] <greg-g> triaged since it is upstream
[18:24] <ElPasmo> Oh great, thanks a lot greg-g, can you do it for me?
[18:24] <maxb> That's fairly odd. I uploaded a package for hardy/jaunty/karmic/lucid/maverick/natty, and just the karmic upload disappeared into a black hold
[18:24] <maxb> *hole
[18:24] <maxb> erm
[18:25] <maxb> and now I'm in the wrong channel
[18:26] <greg-g> ElPasmo: done! :)
[18:26] <ElPasmo> great thanks greg-g :)
[18:26] <greg-g> yw
[18:27] <ElPasmo> Im sorry greg-g, why medium?
[18:31] <greg-g> ElPasmo: good question, I bet it'd be better as low. I'll change that. thanks for catching that.
[18:33] <ElPasmo> ok greg-g thanks a lot for your time
[22:25] <bdmurray> charlie-tca: re bug 672699 with maverick you'd hear menus read to you?
[22:25] <ubot2> Launchpad bug 672699 in debian-installer (Ubuntu) "screen-reader does not work (affects: 1) (heat: 95)" [Undecided,New] https://launchpad.net/bugs/672699
[22:29] <charlie-tca> After I hit enter the second time, I should hear a voice reading the screens to me. If a sighted person can read the screen to do something, I should hear that and be able to do what it says
[22:29] <charlie-tca> Things like "Choose your keyboard?" Yes No
[22:30] <charlie-tca> should be audible, not silent
[22:30] <charlie-tca> The live cd already does that
[22:32] <charlie-tca> I don't expect the cd for maverick will be rebuilt, but natty should have that
[22:33] <charlie-tca> We have all the choices in the menus for accessible installations. They should work or be removed, shouldn't they?
[22:48] <bdmurray> charlie-tca: Right I was trying to determine if it should be in the menu or if it is broken.
[22:49] <charlie-tca> Well, there are about 5 things in the menu when you press F5 that would have to be removed
[22:50] <charlie-tca> And we need to advise users that only the desktop cd is accessible for those who need it
[23:02] <charlie-tca> bdmurray: thank you
[23:13] <layn> Hi!
[23:15] <bdmurray> hello
[23:20] <layn> dbmurray: brayan murray are you?
[23:20] <bdmurray> I am brian murray
[23:21] <layn> bdmurray:sorry I did not want the wrong name bian murray?
[23:22] <layn> dbmurray:is a real pleasure to meet you
[23:28] <bdmurray> layn: so what brings you here?
[23:28] <layn> bdmurray:I can not install bughelper
[23:29] <bdmurray> layn: that's a rather old and unmaintained piece of software - what are you trying to accomplish with it?
[23:30] <layn> bdmurray:hello brian we do not know but I am a member of Ubuntu bug squad
[23:32] <layn> bdmurray:actually with bughelper facilitate the triaging of duplicate bugs
[23:32] <bdmurray> layn: finding duplicates or making a bug a duplicate?
[23:33] <layn> bdmurray:from what I understand bughelper simplifies the triaging of bugs but maybe I'm wrong sorry
[23:34] <bdmurray> layn: well it did a bit but the software screen scraped the launchpad web site and has not been updated to use the launchpad api
[23:35] <bdmurray> layn: so very little of it works anymore
[23:35] <layn> bdmurray:you really are an Engineer of canonical?
[23:35] <bdmurray> layn: yes, I work for Canonical
[23:37] <layn> dbmurray:I am an Oracle DBA but I really like your work almost envy you:)
[23:37] <bdmurray> layn: wow, thanks
[23:39] <layn> bdmurray:and from time to time I do be done in launchpad and bug-squad
[23:41]  * charlie-tca got to meet bdmurray in person this year!
[23:42] <bdmurray> charlie-tca: and lots of other great people too
[23:43] <charlie-tca> so true
[23:46] <layn> bdmurray:how can I meet you too?:)
[23:47] <bdmurray> layn: come to a uds ;-)
[23:48] <layn> bdmurray:what?
[23:50] <layn> bdmurray, maybe you could use to manage Oracle launchpad instead of other RDBMS
[23:54] <layn> bdmurray, when you next uds and where?
[23:56] <bdmurray> they'll post info to http://uds.ubuntu.com/ but sometime in may I believe