[22:46] <althara2> How long should I wait after submitting a ticket to get a loco team channel logged before encouraging the process along?
[22:47] <nhandler> althara2: Give it some time, especially during the holiday season. Otherwise, you could try poking someone during the European work hours in #canonical-sysadmins about it
[22:48] <althara2> That's what I'm asking. How much time?
[22:49] <althara2> It's been well past a week. If I need to wait a month I'd like to know. So I can set a reminder for myself.
[22:49] <nhandler> althara2: That depends on you guys. If it is not urgent, maybe wait until after Christmas (or even after the new year). If it is, poke them in a day or so
[22:53] <althara2> I don't know that it's urgent, but I've already been waiting more than two months since my first request was submitted.
[22:54] <nhandler> althara2: In that case, a gentle reminder might be appropriate. There might have been a problem with the request or it might have gone unnoticed
[22:56] <althara2> Well the first request happened right around when the council(?) decided to stop using the locobot so the documented procedure was wrong. Anyhow. I'll figure it out. Thanks, nhandler.